Evaluation ProcessThe two (or more, if applicable) evaluators will assess the same case materials; as indicated previously, theymay observe the same interpersonal skills interactions or separate interactions, depending upon schedulingavailability.Each evaluator will complete his or her Evaluator Criteria worksheets independently of any other reviewers;both the first and second tier Casework component evaluation includes review of the entire case managementfile (both written and FSFN work products), where each evaluator rates the candidate’s ability to meet orexceed basic per<strong>for</strong>mance standards, as evidenced by the casework competency the candidate demonstratedin the selected case.Absent special circumstances accommodated by the employing agency, the first-tier evaluator must concludehis or her evaluation within 10 business days of having all case record in<strong>for</strong>mation provided to him or her bythe candidate’s supervisor.Upon completion of his or her evaluation (but no later than 10 business days of receiving all case materials),the first-tier evaluator must provide same case materials to the independent evaluator <strong>for</strong> his or her evaluation,regardless of the results of the first-tier evaluation. Each independent evaluator has 10 business days from thedate he or she has been provided with the case materials to conclude his or her evaluation of the candidate’scasework.The results of the first-tier evaluator’s rating of the Casework component of the Per<strong>for</strong>mance Assessment mustnot be shared with the candidate, the independent evaluator, or any other party prior to the independentevaluator having completed his or her evaluation.Completion of the Per<strong>for</strong>mance AssessmentAll four competency areas (Assessment; Documentation/Planning; Interpersonal) of the Per<strong>for</strong>manceAssessment, including any agency-designed and agency-required additional components, must besuccessfully completed in order <strong>for</strong> the individual to fulfill the minimum per<strong>for</strong>mance standards required <strong>for</strong>initial certification as a Child Protection Specialized Services “Independent LivingSuccessful completion of the Per<strong>for</strong>mance Assessment requires that both the first-tier evaluator and theassigned independent evaluator concur that the candidate effectively demonstrated the knowledge, skills,abilities and priorities in both the Casework and Interpersonal components of the Per<strong>for</strong>mance Assessmentwhich are necessary <strong>for</strong> the competent per<strong>for</strong>mance of the duties required by his or her position.At such time as the independent evaluator has completed both the Casework and Interpersonal evaluations,he or she (or they), along with the first-tier evaluator and the candidate’s supervisor (if different) will meet toreview and discuss the findings, prior to meeting with the candidate to present the results.Agree/Pass: If both the independent evaluator and the first-tier evaluator agree that the individual successfullycompleted all components of the Per<strong>for</strong>mance Assessment, the candidate has met the standard <strong>for</strong> initialcertification as a Child Protection Specialized Services “Independent Living and the necessary paperwork mustbe completed per the process set <strong>for</strong>th in Rule 65C-33.009, F.A.C., to request that the candidate be issued hisor her certificate.Agree/Fail: If both the independent evaluator and the first-tier evaluator agree that the individual did notsuccessfully complete all components of the Per<strong>for</strong>mance Assessment (including any agency-designedadditional components), the candidate’s supervisor will provide the candidate with a copy of the signedAssessment Results Form documenting the per<strong>for</strong>mance deficiencies in those skill areas that needimprovement in order <strong>for</strong> the candidate to pass a second attempt of the Per<strong>for</strong>mance Assessment.Disagree: The employing agency shall have established a protocol <strong>for</strong> the resolution of differences whicharise in the event that, after a review of the findings, the first-tier evaluator and the independent evaluator(s)differ in their perspective on whether or not the candidate successfully completed all components of thePer<strong>for</strong>mance Assessment.6
Such agency protocol should include convening a Review Panel (or some similar resolution process)consisting of at least three executive staff (supervisory or higher level, at least one of whom must be certified)from the employing or other agency (who did not participate in initially evaluating the candidate’s Per<strong>for</strong>manceAssessment), to evaluate the same work products and skills assessed during the initial evaluation.Within three (3) business days of the request <strong>for</strong> a Review Panel, all Per<strong>for</strong>mance Assessment work productmaterials (including all completed first and second-tier evaluation <strong>for</strong>ms) shall be <strong>for</strong>warded to the seniormember of the panel by the candidate’s supervisor. Within five (5) business days of receipt of thePer<strong>for</strong>mance Assessment materials by the senior panel member, the Panel shall meet, review the materialsand make a determination as to whether or not the candidate successfully completed the Per<strong>for</strong>manceAssessment. The Panel must conclude its evaluation of all work products no later than 15 business days afterhaving been notified that the Tier 1 and Tier 2 evaluators disagree on their findings.As part of the panel’s decision-making process, the panel may request that both the first and second-tierevaluators appear and discuss their findings.In the case of a difference of opinion between the panel members as to whether or not the candidatesuccessfully completed the Per<strong>for</strong>mance Assessment, the senior panel member shall make the final decision.Within two (2) business days of the panel having reached a decision, the senior member of the Panel shallreturn all Per<strong>for</strong>mance Assessment materials to the candidate’s supervisor. Within two (2) business days ofhaving the materials returned to him/her, the candidate’s supervisor shall meet with the candidate to officiallypresent the determination of the Review Panel. The Panel decision shall be final and binding.Second Attempted Per<strong>for</strong>mance AssessmentCase selection <strong>for</strong> a second attempted Per<strong>for</strong>mance Assessment (Casework component), will follow the sameagency protocol as established <strong>for</strong> selection of a case <strong>for</strong> a candidate’s initial Per<strong>for</strong>mance Assessmentattempt. A candidate may not use the same file/case <strong>for</strong> the second attempt as was used <strong>for</strong> the first attempt.Selection and scheduling of a professional interaction <strong>for</strong> a second attempted Interpersonal Skills evaluationremains the responsibility of the candidate.For both the casework and interpersonal components, the first-tier evaluator and independent evaluator(s) <strong>for</strong>the individual’s second Assessment attempt must not be the same individual(s) as those who participated inrating the candidate’s first attempt of the Per<strong>for</strong>mance Assessment.All initial and subsequently attempted Per<strong>for</strong>mance Assessment activities and evaluations must be concludedno later than one (1) year from the date the individual was hired into the position, or passed the waiver or posttest(whichever is earlier), by which time the individual must have either achieved Child Protection Professionalcertification or must be removed from any position requiring such certification.7