07.08.2015 Views

Impact of Simulation in New Product Development - MIT

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Typical claims about IT-enabled efficiency• How many <strong>of</strong> you have seen charts like this?Salary <strong>of</strong> BlackBerry UserAnnual Recovered Downtime 2$40,000 $3,920$50,000 $4,900$60,000 $5,880$75,000 $7,350$100,000 $9,800$110,000 $10,780$125,000 $12,250$150,000 $14,700…..followed by analysis like this?Source <strong>of</strong>ValueDollarAmountCumulativeReturnsBlackBerryNet TCOBlackBerryROI 9PaybackPeriod 10<strong>Product</strong>ivity $2,450 $2,450 $1228 199% 183 daysAssumes $50K average salary and 50% <strong>of</strong> recovered downtime converted <strong>in</strong>to enhanced productivity• But how many firms actually “adjust” their staff<strong>in</strong>g—that is, downsize—<strong>in</strong>order to recognize this sort <strong>of</strong> IT-enabled time-sav<strong>in</strong>g?13© 2007 Robert Laubacher 13

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