Lettings Policy

Tower Hamlets Lettings PolicyAppendix 3 – Right of ReviewWhat if you make a decisionabout my application that I donot agree with?294. You can ask for a review on any decisionthat is made about your application. Youshould do this within 28 days of thedecision being notified to you. If you askus to review a decision to exclude youfrom the housing list, a more seniorofficer who did not make the originaldecision will carry out a review.295. If you ask us to review a decision on thesuitability or reasonableness of an offerof accommodation that you haverefused so that the priority awarded toyour application is withdrawn, a moresenior officer who did not make theoriginal decision will carry out a review.296. If you disagree with the Council’sdecision following a recommendation bya Health Advisor, an initial review will becarried out by another Health Advisorwho has not been involved in the firstassessment of your application forpriority on health grounds. The Councilwill make a decision based upon therecommendation of the second HealthAdvisor.by the Housing Management Panel, thePanel will first review any additionalinformation or evidence that ispresented. If you still disagree with thePanel’s decision, a more senior officerthan the chair of the Panel will carry outthe review which will be our finaldecision.300. For reviews of any other decision maderegarding your application, an officerwho was not involved in the originaldecision, but not necessarily someonemore senior to the officer, who madethe first decision, will carry out a review.301. If you wish to request a review of adecision it should normally be in writing.This is to make sure that we have arecord of what you have told us.302. In exceptional circumstances we willagree to you making the request inperson. We will aim to tell you the resultof a review within 56 days from the dateof your request unless it is necessary torequest further information. Normally,the decision is made more quickly thanthis. We will also tell you how we havemade our decision.297. If you still disagree with the Council’sdecision the matter will be reviewedagain by a Health Advisor in the PrimaryCare Trust. Following this HealthAdvisor’s recommendation a finaldecision will be made.298. Further enquiries may be made at anystage of this process if appropriate.299. If you ask us to review a decision aboutthe priority awarded to your application44