Lettings Policy

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Tower Hamlets Lettings PolicyIntroduction1. Many people in Tower Hamlets apply forsocial housing. Tower Hamlets Counciland its Registered Social Landlordpartners have jointly created a CommonHousing List to register everyone whoapplies for housing and is eligible to goonto the List. All available housing isoffered to people on the Housing List.2. Although the Council and its partnerswork to provide as many homes aspossible, there are many more peopleon the Housing List than there arehomes available. Many who apply willhave little or no chance of being offereda home. Even those who do have achance may have a long wait.3. People have many important reasons forwanting to move, such as beingovercrowded, not having a secure placeof their own, wanting to be nearerfamily, a friend, nearer to work orwanting to move to another area.4. Some people must be rehousedbecause their homes are beingdemolished as part of plans toregenerate the Borough and to improvethe quality of life for all residents.Others live in homes that are larger thanthey need. By moving to smaller homestheir larger home can be offered to afamily on the Housing List.5. Some people need housing becausewhere they live is unsuitable. This maybe because it is too small, is bad forsomeone with serious health ordisability problems or needs such majorrepairs that they cannot live there whilstthe repairs are being done. Others arethreatened with homelessness.6. All these competing demands have tobe considered and difficult decisionsmade about who should be offered thelimited number of homes available eachyear. As required by law, the Counciland its Common Housing Registerpartners have developed this lettingspolicy in order to decide how to givepriority for housing. This was afterconsultation with applicants on theHousing List, Tower Hamlets residentsand other stakeholder organisations andpartners.7. An important aim of the lettings policy isto make it clear how decisions are madeso that people who are not offered ahome can understand how priority forhousing is decided and have trust andconfidence in how decisions are make.8. How applicants are assessed; thepriority they are given and how it isdecided who will be offered a home isset out below. The document is in twoparts.Part I - shows how priority is decidedand how homes are allocatedPart II - sets out the full policy in detailEqualities statement9. We are committed to delivering qualityservices to all, responding positively tothe needs and expectations of all usersof the service. We are committed toeliminating discrimination on anygrounds including race, gender,disability, age, sexuality, religion orbelief. This is derived from our respectfor every individual. This policy appliesequally to everyone who applies to or ison the housing list.1
Tower Hamlets Lettings PolicyPart 1 – Lettings PolicyHow priority for housing isdecided10. The Council and its Common HousingRegister partners have agreed to havefour bands in the lettings policy.Everyone eligible to be on the HousingList will be put in one of the four bandsdepending upon the information givenat the time of application or followingany change of circumstances.11. How the bands are made up dependsupon several factors. First of all the lawsays that the lettings policy must give“reasonable preference” to people whoare overcrowded, homeless or need tomove on medical, welfare or hardshipgrounds. The law also says that peoplecan be given “additional preference”,because of serious medical, emergencyor social and welfare problems.2
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