17.08.2015 Views

The Bot Baseline Fraud in Digital Advertising

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BOT SUPPLIERS ACTIVELY DISGUISE BOTTRAFFIC DURING CAMPAIGN MONITORING<strong>The</strong> <strong>in</strong>centivized human type of ad impression does not usually represent a majorloss of advertis<strong>in</strong>g dollars by itself because it does not scale as cheaply or as readilyas bot traffic. However, <strong>in</strong> one case, a supplier leveraged this source of counterfeitimpressions <strong>in</strong> an attempt to conceal bot traffic levels dur<strong>in</strong>g a brand’s audit.CASE STUDY<strong>Bot</strong>-Cloak<strong>in</strong>g MechanicsBrand starts to receive low-bot<strong>in</strong>centivized traffic90% of traffic froma publisher is botsBrand compla<strong>in</strong>sabout traffic qualityAll brands that did not compla<strong>in</strong>cont<strong>in</strong>ue to receive 90% bot trafficFigure 12: <strong>Bot</strong> Trafficker Actively Evaded Advertiser’s AuditEvasive maneuver<strong>in</strong>g by bot suppliers also occurred dur<strong>in</strong>g a campaign audit <strong>in</strong>dependent of this study. After <strong>in</strong>itiat<strong>in</strong>gcampaign monitor<strong>in</strong>g, a brand <strong>in</strong>formed its traffic supplier that it was aware of bot percentages above 90 percent <strong>in</strong>the supplier’s traffic. Subsequently, the supplier’s traffic to that s<strong>in</strong>gle brand dropped to just 4 percent bots.<strong>The</strong> bot supplier’s traffic rema<strong>in</strong>ed higher than 90 percent bots for other buyers, <strong>in</strong>clud<strong>in</strong>g traffic forone study participant that was concurrently runn<strong>in</strong>g a campaign (bought by its ad agency on a well-knownvideo SSP) us<strong>in</strong>g traffic sourced from the same bot supplier.<strong>Fraud</strong> percentage <strong>in</strong> the supplier’s traffic to the brand did not actually decrease to 4 percent. <strong>The</strong> supplier routed<strong>in</strong>centivized traffic (human traffic that is paid to view or click on ads) to the brand that had raised awarenessof the orig<strong>in</strong>al bot activity.After be<strong>in</strong>g <strong>in</strong>formed of the high bot traffic levels, the bot supplier executed a complex series of audit-defeat<strong>in</strong>gmeasures to make its traffic appear to be legitimate:Switch<strong>in</strong>g arbitrarily between real human traffic and botsRespond<strong>in</strong>g to compla<strong>in</strong>ts about traffic bot levelsMa<strong>in</strong>ta<strong>in</strong><strong>in</strong>g similar traffic volumes for both bot and <strong>in</strong>centivized human traffic35

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