press book 2010

press book 2010mission | history | milestones | community | press

press book 2010a little bit aboutUniguesthistoryUniguest is a global provider ofSelf-serve Technology and SpecialtyMarketing Services for the lodgingand restaurant industries. Productsand services include self-serve kiosksolutions, security software solutions,event management, digital signage,custom-printed publications, advertisingsales and help desk computersupport.missionUniguest makes the lives of its clientsand their customers easier and moreproductive by providing access toinformation through computer kiosks,digital signage, event managementand print materials.visionUniguest is committed to deliveringfirst-rate, dependable service thatprovides unmatched, recognizedvalue.benchmarks• Established 1986 asU.S. Hospitality Publishers, Inc.• Merger of Uniguest(Technology) – 2009• Acquisition of Dynamic DigitalDesigns (Digital Signage) – 2009• Acquisition of ShowcaseTechnology’s U.S. hotel businesscenter customers – 2010• 24 Years of Hospitality-relatedBusiness• 80 Full-Time Employees• UCrew In-house TechnicalSupport Team• More than 15,000 CustomersIt’s a great American success story.Two companies successful servingthe same industries decideto merge in 2009. One (Uniguest)delivered great technology andpublic computing services andsolutions. The other (U.S. Hospitality)offered superb printing productsand services. As hoped, the combinationof the two brands hasbeen greater than the sum oftheir parts.As Uniguest entered into a mergedoperation with U.S Hospitality, CEOShawn Thomas and Co-founderMark Oldham redesigned the operatingstructure of the companyinto two primary global operatinggroups: Self-Serve Technologyand Specialty Marketing Services.Today, Uniguest is better positionedthan anyone in the industry toimplement strategic global growth.a history of theU.S. Hospitality BrandFor more than two decades, U.S.Hospitality has been a specialtypublisher for the hospitality industry.Founded in 1986 by Oldham andhis wife, Sharon, in Huntsville, Ala.,the company moved to Nashvillein 1987. Products included hotel/resort guest directories, keycards,TV channel stands, menus, event/wedding planner guides,visitorguides and apartment/condoguides. The corporate officeserved as the central location forall of its print work. With nearly 60independent Affiliate Publishers19861987U.S. Hospitality founded byMark Oldham in Huntsville, Al.Moving’ north to Nashville, TNUniguest company1992U.S. Hospitality named oneof America’s fastest growingcompanies by Inc. Magazinenationwide, U.S. Hospitality wasable to connect its print productswith advertisers looking for valuablespace.U.S. Hospitality’s sales and distributionincreased so significantly (a1,254% growth rate in five years),the hotel industry and businessworld began to take notice. Itwas named one of America’sfastest-growing privately heldcompanies in 1992 (#215) by Inc.magazine.a history of theUniguest BrandThe typical entrepreneurial company,Uniguest was started in 2002with a simple idea by Thomas:use of a computer in the lobby ofa hotel to assist guests in findinglocal information and giving PCaccess to travelers.In 2005, Uniguest executed an“industry-first”contract with EmbassySuites Hotels in which Uniguestwould sell and install the newlycreated BusinessLink by EmbassySuites business center solution in allEmbassy Suites hotels. This announcementsparked interest bymany brands and individual hotels.Uniguest ended 2005 servicingmore than 279 hotels throughoutthe U.S., a 251 percent increase inyear-to-year growth. Uniguestsecured its position as the leadingsupplier and servicing provider forfree-to-guest automated publicPC workstations in the UnitedStates.1999Shawn Thomas enters thelodging industry

meet theexecutive teamShawn Thomas,Chief Executive Officer andCo-FounderA visionary leader, Thomas, Co-founder of Uniguest, has met unprecedented successin the self-serve kiosk space with approximately 3,000 global hotel customers and themanagement and support of more than 6,000 computer workstations. As CEO, his responsibilitiesinclude, but are not limited to, strategy, brand development, sales andmarketing, and business development with alliance partners and vendors, as well asoverall vision.Mark Oldham,Co-Founder,PresidentMark Oldham led U.S. Hospitality (which merged with Uniguest in 2009) to extraordinarysuccess. Under Oldham’s leadership, U.S. Hospitality experienced drasticgrowth and acquired two major competitors: TravelUSA.com and CityAmerica.com.It became one of the largest suppliers of guest directories in the nation, and formedmany partnerships, such as becoming a major print menu supplier for U.S. Foods.John Bearden,COOAs COO and partner, Bearden’s primary mission is to manage operations of the business,enabling Thomas to continue to build relationships and strategically expandUniguest. He is the former CEO of a global company with more than 2,000 employeesand 20,000 representatives. Under his leadership, the company produced industry-leadingcustomer satisfaction results for six consecutive years and was ranked“best in the world” by J.D. Power and Associates for two consecutive years, while atthe same time growing top line revenue in excess of 30 percent.2002Uniguest is born2005Uniguest executes an“industry-first” contract withEmbassy Suites Hotels. Uniguestends 2005 servicing over 280hotels and a 251% companygrowth2008, 2009,2010Uniguestnamed toNashville AreaChamberFuture 502009Uniguest and U.S. Hospitalitymerge, offeringSelf-serve Technologyand Specialty MarketingServices to the hospitalityindustry2009, 2010Uniguest named one ofAmerica’s fastest growingcompanies by Inc. Magazinepage | 2mission | history | milestones | community | press

press book 2010meet theexecutive team cont.Steve Keisling,Executive VP,Specialty Marketing ServicesAs head of Specialty Marketing Services, Steve Keisling is deeply involved inmany company wide projects and initiatives. He works in close collaborationwith Uniguest’s other division, Self-serve Technology. Together, these two divisionsbroaden the value proposition to our key hospitality clients. In 2009, he helpedcoordinate the merger of Uniguest and U.S. Hospitality into one unique companywith a strict emphasis on hospitality. Before joining Uniguest, Keisling successfullyworked in project management, building profit centers focused on marketingand specialty services and starting new divisions for multi-national corporations.Dave Reynolds,Executive VP,Self-serve TechnologyThe leader of Uniguest’s Self-serve Technology division, Dave Reynolds is arespected sales and business growth executive with a 23-year career leadinghigh-performance sales functions within large multi-national corporations, as wellas emerging, high-growth companies. He recently joined Uniguest as part of theShowcase Technology acquisition. During his tenure at Showcase as president ofthe company, Reynolds grew the total number of automated business centers by900 percent, successfully established master service contracts with industry-leadingmulti-national brands, including Marriott, Hilton, Konica-Minolta and The UPSStore and led all aspects of the introduction of the Showcase brand and servicesin Canada, with sales doubling every year since launching in 2006.Joe Moore,Director,Research and DevelopmentAlways striving to be the technological leader and working on opportunities forthe future, Uniguest brought on board Joe Moore. With 25 years of experience inthe technology industry, including pioneering work in computer graphics for theindustrial and motion picture industries, he is designing and developing initiativesthat will ensure that Uniguest remains on the forefront of the hospitality industry.He brings to Uniguest a patent pending core software platform that deliverscontent over the least expensive network transaction. Before joining Uniguest,Moore served as chief technology officer for Blast Panel, a digital signage company.His multiple-award winning work has benefited the top brands in the world:from technology clients such as Lucent, MCI, Microsoft and Oracle, to consumerbrands such as Kellogg’s, Nintendo, Sony and Tommy Hilfiger.

2010milestones858Named to the Inc. 5000 list for the secondyear in a row, with the position of 858 inthe annual ranking of the fastest growingcompanies in America, with a 351 percentgrowth rate.partnershipFormation of strategic partnership withThinix ® , a leading developer of touchscreenuser interface, secure computingand embedded solutions for the lodging,healthcare and education markets.Uniguest ProductsSelf-serve TechnologyProducts & SupportFree-to-Guests and Pay-Per-UseBusiness Center & Public-UseComputersSimplyManaged TurnkeyBusiness Center SolutionsSecuredAdvantage KioskSoftware350Acquisition of Showcase Technology’s U.S.hotel business center customers, addingclose to 350 USA locations and 600 computerworkstations. Uniguest is the largestprovider of secure business centers for thehospitality market with more than 3,000 locationsor about 10 percent market share.top 10Named one the “Top Ten GrowthCompanies” by Entrex PCI.3 yearsSigning of a three-year agreement withChoice Hotels International ® , namingUniguest as the software and servicequalified vendor for all franchised ComfortSuites business centers across the UnitedStates.best in businessNamed 2010 Best in Business by the NashvilleBusiness Journal for companies with26-100 employees.PMS IntegrationConcierge Station Boardwith Corresponding MobilePhone AppFlight BoardsPrinterOn ® Web-based PrintingStatic, Dynamic and InteractiveWayfindersDigital SignageProprietary ContentManagement SoftwareUniguest awardslocalNashville Business Journal’s“Best in Business”Business TN magazine’s Hot 100Fastest Growing CompaniesnationalInc. 5000• 2009(500x)• 2010 (#858)• 1992 (#215)Entrex PCI Top TenGrowth CompaniesMultiple Language 24/7/365In-house Technical SupportSpecialty MarketingServicesGuest Directories(Ad-based and Direct Print)Hotel general forms, keycardsand suppliesFront Desk Local InformationMaps and ProductsAd-Based Digital ConciergeGeneral printing needsEvent management and planningsupplies and on-site labor2008, 2009, 2010 Nashville AreaChamber Future 50 companypage | 4mission | history | milestones | community | press

press book 2010partners ofUniguestan attitude of gratitudelending a helping handWhether becoming a corporate partner, sponsoring a local event,giving time to area charities or simply helping an employee in need,giving back is an important part of the Uniguest culture.Holding a blood drive for the AmericanRed Cross, helping save thelives of approximately 45 people.A $10,000 donation to the Nashville State CommunityCollege Foundation for college scholarships.Helping a fellow employee and herneighbors renovate their homes for twodays after this spring’s historic flood.Employees generously volunteeringtheir time at Second Harvest Food Bank of MiddleTennessee, an organization created to address theincreasing need for emergency food assistance.A shoe drive to benefit Soles4Souls, a nonprofitorganization that ships shoes to peoplein need, whether victims of a naturaldisaster or living in extreme poverty.

press releasesUniguest named to Nashville Area Chamber Future 50Uniguest named one of America’s Fastest Growing Companies by Inc. 5000Uniguest introduces Hardware Agnostic Interactive Software PlatformsUniguest continues expansion of Kiosk DivisionUniguest signs qualified vendor agreement with Choice HotelsUniguest and Thinix form strategic partnershipUniguest named ‘Best In Business’ by Nashville Business JournalUniguest CEO continues to educate Hotel Industry on Public Computer SecurityUniguest recognized by Entrex PCI with Top Ten Growth AwardUniguest donates $10,000 to College Scholarship at recent gala eventUniguest gives hotels a help-desk upgrade with creation of UCrewUniguest named Business Tennessee Magazine “Hot 100”page | 6mission | history | milestones | community | press

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST NAMED TO THE NASHVILLE AREA CHAMBER’S2010 FUTURE 50NASHVILLE, Tenn. (September 10, 2010) — Uniguest, a provider ofprint, technology and specialized services globally for the lodging,restaurant and health care industries, has been named a 2010 Future 50Company by the Nashville Area Chamber of Commerce. This is the thirdconsecutive year Uniguest has received this honor, which recognizes 50of the fastest‐growing companies in Middle Tennessee.According to the Chamber, the awards are a key indicator of the most successful businesses in theregion. A Future 50 company must exhibit revenue and employment growth, as well as possessleadership, innovation, vision, creativity and drive in order to build a successful enterprise.In addition to the above criterion, Future 50 award winners must be privately owned, headquartered inMiddle Tennessee and have 10 or more employees or annual revenue of at least $500,000. Thenominations are collected by the Nashville Area Chamber of Commerce and tabulated by Kraft CPAs, theofficial accounting firm of the Future 50.“Future 50 companies are a testament to the ideal business climate in Middle Tennessee,” said ChamberPresident and CEO Ralph Schulz. “The success of these companies helps drive economic growth in thisarea . . . It’s important that we recognize these companies for the contributions to our community.”“We are proud to be selected once again as a Future 50 company,” said Shawn Thomas, CEO and cofounderof Uniguest. “It recognizes our passion, drive and the exceptional commitment we have to ourcustomers in providing top service and support. We look forward to continued growth for a long time.”Uniguest will receive recognition as a Future 50 company at a reception and awards dinner on Oct. 21 atthe Renaissance Nashville Hotel, 611 Commerce Street.Launched in 1992, the 2010 Future 50 Awards are presented by the Nashville Area Chamber ofCommerce, in partnership with Bank of America. The Media Partner is Tennessean Media Group; Official1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

Lighting Partner is Bandit Lites; Associate Sponsors are Delek U.S. Holding/MAPCO Express and KraftCPAs; and Supporting Sponsor is Frost Brown Todd.About UniguestBased in Nashville, Tenn., Uniguest is a diversified company providing print, technology and specializedservices globally for hospitality, healthcare and other industries. Products and services include customprintedpublications, security software solutions, self‐serve kiosk solutions, digital signage, advertisingsales and help‐desk computer support. For more information on Uniguest, please visitwww.uniguest.com or follow the company on facebook.com or twitter.com.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST NAMED ONE OF AMERICA’S FASTEST GROWINGPRIVATE COMPANIES FOR SECOND CONSECUTIVE YEARNASHVILLE, Tenn. (Aug. 26, 2010) — Uniguest, a provider of print,technology and specialized services globally for the lodging,restaurant and healthcare industries, announced today that it hasbeen named in the Inc. 5000 list for the second year in a row.Of the 5000 private businesses selected by Inc. magazine, Uniguestearned the position of 858 in the annual ranking of the fastestgrowing companies in America, with a 351 percent growth rate. In 2009, Uniguest was given a 500xrating with a growth rate of 782 percent. The lists are based on the percentage of increase in revenueover the previous three years for private companies that have been active for a minimum of four years.The Inc. 500/5000 is an annual list of the top 5000 private companies in the United States. The rankingsare based on the percentage of increase in revenue over the previous three years for private companiesthat have been active for a minimum of four years. Using the Inc. 500/5000 methodology, Uniguest’sgrowth rate of 782% would have earned Uniguest a ranking of 303, however, the filings by Uniguestwere filed late thus earning the designation 500x.As an Inc. 5000 honoree, Uniguest joins such notable alumni as Intuit, Zappos, Under Armour, Microsoft,Jamba Juice, Timberland, Visa, Patagonia, Oracle and scores of other powerhouses, said Inc. magazineEditor Jane Berentson.“Growing at all during these past few years of recession, frozen credit, uncertain market, and depressedbusiness and consumer spending is noteworthy,” Berentson added in a column about the Class of 2010.“Growing fast verges on incredible.”“We are honored to be recognized by Inc. magazine,” said Shawn Thomas, CEO and co‐founder ofUniguest. “In these tough economic times, growing a company can be difficult. I credit a major portionof our success to the hard work, passion and dedication of our team, who is committed to providing the1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

highest‐quality service, products and support in the industry. We look forward to even more growth inthe future.”A complete list of Inc. 5000 honorees, as well as company profiles and other results can be found athttp://www.inc.com/inc5000.About UniguestBased in Nashville, Tenn., Uniguest is a diversified company providing print, technology and specializedservices globally for hospitality, healthcare and other industries. Products and services include customprintedpublications, security software solutions, self‐serve kiosk solutions, digital signage, advertisingsales and help‐desk computer support. For more information on Uniguest, please visitwww.uniguest.com or follow the company on facebook.com or twitter.com.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST INTRODUCES HARDWARE AGNOSTIC INTERACTIVE SOFTWAREPLATFORMS AT HITECNext Generation Software Platforms for Business Centers, Digital Signage,PC/iMac/iPad/Mobile Device Concierge Applications, Remote Printing and More– All From One VendorNASHVILLE, Tenn. (June 22, 2010) — Uniguest, a provider of print,technology and specialized services globally for the lodging,restaurant and healthcare industries, announced today that it hasunveiled its next generation of software at HITEC 2010, booth 1343.Exhibits opened today and will run through June 24 in Orlando, Fla.“With the recent acquisition of a major competitor, Uniguest has established itself as the dominantvendor in the public computing space: hotel business centers, lobby PCs, boarding pass kiosks andremote printing stations,” said Uniguest’s co‐founder and CEO Shawn Thomas. “Today, we are aboutproviding our customers with applications that can be cross‐platform, hardware agnostic, secure andcustomized. And that is what we are showing at HITEC.”Over the past 18 months, Uniguest has become more than a public computer vendor. A merger and twoacquisitions have Uniguest in the position to provide customers with in‐room computer solutions, digitalsignage, print solutions, and kiosk security and management.“Our clients today are thinking much differently than even five years ago,” said Harry Ganter, Uniguest’sdirector of IT. “They want one vendor who can integrate and support cross‐platform softwareapplications to solve their global needs, both technologically and geographically. Uniguest developscertain software in‐house and partners with best‐of‐breed software partners, as well. Our softwarepartners have robust solutions that are time tested, and Uniguest has a reputation for being quick tomarket with reliable, innovative solutions.”Uniguest is showcasing its newest Concierge Station Board platform developed by Thinix®. TheConcierge Station is cross‐platform and can be accessed by an iMac, PC, iPad or mobile app.1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

Additionally, Uniguest will be debuting MyMessenger, a cloud‐computing application for the creation,development, management and playing of digital content. MyMessenger can port to digital signage,kiosks and in‐room hardware solutions via the web.About UniguestBased in Nashville, Tenn., Uniguest is a diversified company providing print, technology and specializedservices globally for hospitality, healthcare and other industries. Products and services includecustom‐printed publications, security software solutions, self‐serve kiosk solutions, digital signage,advertising sales and help‐desk computer support. More information is available at www.uniguest.comor follow the company on facebook.com or twitter.com, or stop by booth 1343 at HITEC 2010.About ThinixThinix is wholly owned subsidiary of R & D Industries, Inc., a 26‐year‐old technology research,development and engineering firm with a focus on software development, OEM software and hardwaresolutions, user interface technology, teleconferencing, embedded systems architecture, cryptography,network and PC security architecture, as well as cloud computing and virtualization solutions. Thinixtechnology is installed worldwide in hospitality, education, government, healthcare and agriculturalapplications. More information is available at www.thinix.com or follow the company on twitter.com.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comPaul RajewskiShowcase Technology19815 Hamilton AvenueTorrance, CA 90502Phone: 310‐769‐1700paul@showcasetech.comFOR IMMEDIATE RELEASEUNIGUEST CONTINUES EXPANSION OF KIOSK DIVISIONPurchases Showcase Technology’s U.S. Kiosk LocationsNASHVILLE, Tenn. (June 18, 2010)— Uniguest, a provider of print,technology and specialized services globally for the lodging, restaurant andhealthcare industries, announced today the continuing expansion of itskiosk division, with the purchase of Showcase Technology’s U.S. hotel business center customers.Riverview Capital Advisors, LLC acted as the exclusive financial advisor to the principals of Uniguest inthe acquisition. The transaction was financed by Nashville‐based Pinnacle Financial Partners. Details ofthe deal were not given. Exceptions to the agreement are Waldorf Astoria Hotel and Resorts andFairmont Hotel properties, which Showcase, based in Torrance, Calif., will maintain.Uniguest’s kiosk division provides security software protection, ongoing IT help desk support andgeneral kiosk management for approximately 3,000 global hotel customers and more than 5,000computer workstations. The acquisition will add close to 350 USA locations and 600 computerworkstations.“Uniguest and Showcase have followed very similar paths over the last decade,” said Shawn Thomas,CEO and co‐founder of Uniguest. “As competitors, we started about the same time, both offeringinnovative, secure products for the hospitality industry and strong commitments to our customers. Weare excited about the acquisition and all of its future possibilities. I would expect many newdevelopments, both in technology and future business deals, between the two companies.”Customers will experience no downtime or change of services as part of this transaction. They willcontinue to receive the same high level of support and Showcase software solutions.1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

“Working with Uniguest has been a great experience,” added Paul Rajewski, chairman and CEO,Showcase Technology. “Although we will continue to maintain our kiosks in Canada and at the Waldorfand Fairmont properties, the acquisition allows us to concentrate on our biggest strengths – developingtechnology and providing innovative solutions to complex problems for the hospitality industry.”As part of the acquisition, Uniguest will become a reseller of Showcase’s NetStop kiosk software aswell as license Showcase’s proprietary database management software for kiosks. Thomas added, “As asolutions provider, we are always researching software platforms in order to better serve ourcustomers. Adding these new software solutions to our already robust offerings will bring more value toour customers.”Uniguest will be showcasing its technology products and services at HITEC 2010 in Orlando, Fla., June21‐24, booth 1343. For more information on Uniguest, please visit www.uniguest.com or follow thecompany on facebook.com or twitter.com.About UniguestBased in Nashville, Tenn., Uniguest is a diversified company providing print, technology and specializedservices globally for hospitality, healthcare and other industries. Products and services include customprintedpublications, security software solutions, self‐serve kiosk solutions, digital signage, advertisingsales and help‐desk computer support.About Showcase TechnologyFounded by entrepreneur Paul Rajewski, Showcase Technology is a leader in providing secure,centrally‐managed, complimentary‐use and pay‐for‐use computer systems, printers, copiers and faxmachines to the hospitality, airport and university marketplaces. Showcase's direct networkfeatures approximately 1,200 automated machines in hundreds of hotel business centers locatedacross the United States and Canada, as well as thousands owned by Showcase customers. Formore information on Showcase, please visit showcasetech.com.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST SIGNS QUALIFIED VENDOR AGREEMENT WITH CHOICE HOTELSNASHVILLE, Tenn. (June 15, 2010) — Uniguest is pleasedto announce the signing of a three‐year agreement withChoice Hotels International®, naming Uniguest as thesoftware and service qualified vendor for all franchised Comfort Suites business centers across theUnited States. This deal constitutes the continued dominance of Uniguest as the premier servicesupplier to the hotel industry.Christina Williamson, senior director, brand planning, Comfort Inn & Comfort Suites, said Uniguest wasselected after a comprehensive search for the ideal public PC company. With its excellent track record,number of customers in the hospitality industry, unique security software and 24/7/365 in‐housetechnical support, Uniguest fit the bill.“Research showed us that guests expect a business center to be available and reliable,” Williamson said.“Uniguest was a natural fit to help us solve for this because they were delivering a high‐quality managedsolution to some of our franchisees already. By making this standard at all Comfort Suites properties, wecan deliver a more uniform and improved experience.”“Uniguest has a large network of hotel customers,” she added. “It is the most experienced with brandwiderollouts similar to this one for Comfort Suites.”Each public computer is outfitted with Uniguest’s SecuredAdvantage software, which protects usersfrom identity theft, unsolicited downloads, viruses and unwanted exposure to adult content. Tosafeguard the PC, the software restores the system after each session, not just once a day.In addition, 24/7/365 support from Uniguest’s U‐Crew, the company’s in‐house information technologyhelp‐desk team, is provided. U‐Crew team members are experts at solving general computingissues and guiding customers through any concerns they might experience with customsystems.As part of the agreement, Uniguest created a custom‐branded software interface for the chain, as well.It allows users to easily check e‐mail, print boarding passes, get directions, navigate to the mostprevalent Websites or use Microsoft’s most popular applications — all in just a few clicks of the mouseand 100 percent secure.1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For ease of use, Uniguest also created a special Web site, where Comfort Suites franchisees can easilyorder their new hardware and software.“We are thrilled to be working with Choice Hotels,” said Shawn Thomas, CEO and co‐founder ofUniguest. “The company’s goal when searching for a technology provider for its franchisees was to offerconsistent and safe guest computing and great services for its business travelers. Uniguest strives tomake the lives of its clients and their customers easier and more productive by providing access toinformation in many unique and innovative ways. Our partnership is a natural fit. Together, we canachieve that objective and beyond.”All Comfort Suites Hotels are required to purchase the software for their business centers by June 2011.The mandate is effective immediately for all new Comfort Suites properties.About UniguestBased in Nashville, Tenn., Uniguest is a diversified company providing print, technology and specializedservices globally for hospitality, healthcare and other industries. Products and services include customprintedpublications, security software solutions, self‐serve kiosk solutions, digital signage, advertisingsales and help‐desk computer support. More information is available at www.uniguest.com or followthe company on facebook.com or twitter.com.About Choice Hotels InternationalChoice Hotels franchises more than 6,000 hotels, representing more than 485,000 rooms, in the UnitedStates and more than 35 other countries and territories. As of March 31, 2010, more than 600 hotelswere under construction, awaiting conversion or approved for development in the United States,representing more than 52,000 rooms, and more than 100 hotels, representing approximately 8,200rooms, are under construction, awaiting conversion or approved for development in more than 20 othercountries and territories. The company's Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion,Cambria Suites, MainStay Suites, Suburban Extended Stay Hotel, Econo Lodge and Rodeway Inn brandsserve guests worldwide. In addition, via its Ascend Collection membership program, travelers in theUnited States, Canada and the Caribbean have upscale lodging options at historic, boutique and uniquehotels.Additional corporate information may be found on the Choice Hotels International, Inc. Web site, whichmay be accessed at www.choicehotels.comChoice Hotels, Choice Hotels International, Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion,Cambria Suites, MainStay Suites, Suburban Extended Stay Hotel, Econo Lodge, Rodeway Inn and AscendCollection are proprietary trademarks and service marks of Choice Hotels International.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorUniguestPhone: 615‐259‐4500 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEAnthony ClarkDirector of Business DevelopmentThinixPhone: 888‐484‐4649aclark@thinix.comUNIGUEST TM AND THINIX® FORM STRATEGIC PARTNERSHIPPartnership will bring next generation of products and services tolodging, healthcare and restaurant sectors.NASHVILLE, Tenn. (May 18, 2010) – Uniguest TM , a provider of print,technology and specialized services globally for the lodging,restaurant and healthcare industries, today announced it has formeda strategic partnership with Thinix®, a leading developer of touchscreen user interface, securecomputing and embedded solutions for the lodging, healthcare and education markets. The companieswill be working together to develop selected new technology for Uniguest’s clients.“We have been searching for the ideal technology development partner to expand our solutions andultimately benefit our customers,” said Shawn Thomas, CEO and co‐founder of Uniguest. “Thinix fits thebill. Its products are the perfect complement to ours. In the upcoming months, we will be announcingour next generation of products and services. Many of them will be co‐developed with Thinix.”“Given its leadership position, it was a natural choice to partner with Uniguest to enhance our footprintin hospitality and other markets,” said Don Van Oort, Thinix’s Chief Technical Officer. “Uniguest isdevoted to providing technology and services that enhance the offerings of its customers, and we atThinix are honored to work with another market leader that has the same goals.”Uniguest’s products include custom‐printed publications, security software solutions, self‐serve kiosksolutions, digital signage, advertising sales and help‐desk computer support.Thinix’s offerings include secure computing technologies, kiosk software, touchscreen infotainment andentertainment systems, enterprise management platforms and conference and meeting room systemsfor the hospitality, healthcare, education and industrial markets.Uniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

“We look forward to even more innovation and growth in the future with Thinix as one of our softwareand hardware partners,” added Thomas.About UniguestBased in Nashville, Tenn., Uniguest is a diversified company providing print, technology and specializedservices globally for the hospitality, healthcare and other industries. Products and services includecustom‐printed publications, security software solutions, self‐serve kiosk solutions, digital signage,advertising sales and help‐desk computer support. More information is available at www.uniguest.comor follow the company on facebook.com or twitter.com.About ThinixThinix is a wholly owned subsidiary of R & D Industries, Inc., a 26‐year‐old technology research,development and engineering firm with a focus on software development, OEM software and hardwaresolutions, user interface technology, teleconferencing, embedded systems architecture, cryptography,network and PC security architecture, as well as cloud computing and virtualization solutions. Thinixtechnology is installed worldwide in hospitality, education, government, healthcare and agriculturalapplications. More information is available at www.thinix.com or follow the company on twitter.com.# # #Uniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐259‐4500 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST TM NAMED ‘BEST IN BUSINESS’ BY NASHVILLE BUSINESS JOURNALNashville, Tenn. (April 23, 2010) – Nashville‐based Uniguest, a providerof print, technology and specialized services globally for the lodging,restaurant and healthcare industries, was named “Best in Business” bythe Nashville Business Journal in a special ceremony on April 22. Thecompany won the award in the 26‐100 employee category.Presented to four businesses and one non‐profit, the award was given by the Journal to outstandingcompanies that are “setting the benchmark for accomplishment in Nashville . . . and making their markin the local business community.” Winners were selected based upon revenue growth, businessplanning and execution, overcoming challenges, community involvement, as well as other criteria.Judges were George Armistead, Revenue Source Group; Michael Burcham, Vanderbilt University’s OwenGraduate School of Management; David Furse, Vanderbilt University’s Owen Graduate School ofManagement; Betsy Jones, Profit Sherpa LLC; and Don Roy, Middle Tennessee State University.“We are honored to be named ‘Best in Business,’” said Shawn Thomas, CEO and co‐founder of Uniguest.“An award like this one is achieved when a company is reaching its full potential and all of its employeesare working together for the benefit of its customers. As an entrepreneur, it is hard to explain the joyyou feel in your heart when ‘the company’ receives an award. You know it was achieved because of thepeople who work there and contribute every day. It is an incredible feeling.”Uniguest was founded in 2002 by Thomas. In 2009, it merged with U.S. Hospitality Publishers Inc. andacquired a third company — Dynamic Digital Designs. Despite the challenges of consolidating all threebusinesses to create the new Uniguest, the company thrived with record‐breaking growth and sales.Today, Uniguest assists its customers by developing and supporting proprietary print and technologyservices. Whether you are a hotel guest printing your boarding pass at one of Uniguest’s terminals orfinding local information from Uniguest’s Concierge Station or Quickscoop pre‐printed products,Uniguest’s self‐serve services make traveling easy.Travelers are not the only ones who benefit from Uniguest, though. Older Americans can stay in touchwith their loved ones via Skype® or share photos with easy‐to‐use secure computers placed in thebusiness libraries of their senior facilities. Restaurants profit from additional revenues realized byprofessionally engineered and designed menus, as well as digital signage that displays daily specials andmenu items.Uniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

“Uniguest has certainly been a company that is easy to do business with,” said Troy Carver, assistantgeneral manager, Nashville Airport Marriott. “We have benefitted by its expansion of products. Weprefer to buy multiple products and services from one company that knows our business instead ofseveral. It reduces our administration time.”For more information on Uniguest, please visit www.uniguest.com. Footage from the Best in BusinessReception may be viewed on YouTube at http://www.youtube.com/watch?v=Ym3cIJHR840.About UniguestBased in Nashville, TN, Uniguest is a diversified company providing print, technology and specializedservices globally for the lodging, restaurant and healthcare industries. Products and services includecustom‐printed publications, security software solutions, self‐serve kiosk solutions, advertising sales andhelp‐desk computer support.# # #Uniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST CEO CONTINUES TO EDUCATE HOTEL INDUSTRY ON PUBLICCOMPUTER SECURITY RISKS“Are you properly protected?” – Lodging Magazine April IssueNashville, Tenn. (April 8, 2010) – Uniguest CEO and Co‐founder ShawnThomas is exclusively quoted in an article in the April 2010 issue of LodgingMagazine—the leading monthly publication of the hotel and resort industryaboutthe risks hoteliers and travelers face with identity fraud and othersecurity risks when providing and using hotel LobbyPC and business centercomputer systems.The article cites a specific case of a hacker installing key logging software onan improperly protected computer in a hotel property. The hacker used this software to gainpassword‐protected access to hotel guests reward points among other accounts.“Over the last decade, we have spent much time and energy on education of the industry for thebenefit of both hoteliers and travelers and it is starting to gain traction among the larger hotelbrands and chains,” says Uniguest Chief Executive Shawn Thomas. “The more forward thinkingchains have already or are beginning to implement brand wide franchise standards that set forthspecific measures franchisees must take to protect hotel guests from computer fraud.”Even though there are documented criminal cases where individuals have been tried andprosecuted for using hotel business centers to gain password‐protected access to user bankaccounts and more, many of the nation’s largest hotel chains do not have computer securitystandards in place. Hoteliers are urged to seek out an expert vendor to perform security tests onexisting computer systems dedicated for guest‐use to determine if that computer is vulnerable tohacking. Click here for ABC News video.Uniguest provides a complimentary analysis for hotels called SecuredAnalyzer. This analysis willillustrate any and all vulnerabilities and provide recommended steps to become compliant.1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

Hotels can protect their guests and themselves by following the guidelines outlined by UniguestCEO Shawn Thomas—as highlighted in the April 2010 issue of Lodging Magazine.About UniguestUniguest is a diversified company providing print, technology and specialized services globally forthe hospitality, healthcare and other industries. Products and services include custom printedpublications, security software solutions, self‐serve kiosk solutions, advertising sales and help‐deskcomputer support. More information is available at www.uniguest.com.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐467‐3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUNIGUEST RECOGNIZED BY ENTREX PCIWITH TOP TEN GROWTH AWARDFourth quarter year over year growth of 91% in a slow economyNashville, Tenn. (March 24, 2010) – Uniguest, a Nashville basedprovider of print and technology solutions to the hospitality,healthcare, and real estate industries was named one the “Top TenGrowth Companies” by Entrex PCI.Entrex Private Company Index (PCI) is a benchmarking index thatmeasures the monthly revenue performance of private companies in North America. Entrex PCIawarded Uniguest this distinction based on Uniguest’s 91 percent increase in revenue from 2009 fourthquarter revenues in comparison to 2008 fourth quarter figures.Shawn Thomas, CEO of Uniguest, attributes the company’s growth to remaining positive and focusing onour core business.As an entrepreneur, Thomas is optimistic about the economy. “By nature entrepreneurs are optimists.So even in recessionary times, I always see opportunity. By focusing on minimizing debt, maintaining astrong cash flow, and deepening our scope of core products, we have been able to grow both newbusiness and gain deeper penetration with existing customers. We also took advantage of the economyby growing through two key acquisitions.”The Entrex PCI issues this Top Growth Award each quarter. To view recent and past winning companies,visit (www.privatecompanyindex.com).About UniguestBased in Nashville, TN, Uniguest is a diversified company providing print, technology, and specializedservices globally for the hospitality, healthcare, and other industries. Products and services includecustom printed publications, security software solutions, self‐serve kiosk solutions, advertising sales,and help‐desk computer support. More information is available at (www.uniguest.com).About The Private Company Index1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

Published monthly, the Entrex Private Company Index (PCI) is a proprietary benchmarking tool thatmeasures revenue performance in the sector of private companies with $250 million or less in annualrevenue. The PCI is recognized by Investment professionals and financial media as a leading andauthoritative source on private company revenue performance (www.privatecompanyindex.com).###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615‐467‐3143 • Fax: 775‐942‐4251 • www.uniguest.com

FOR IMMEDIATE RELEASEFor more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615‐259‐4500 x123rosemary.kelly@uniguest.comUniguest Donates $10,000 for College Scholarships at Recent GalaNashville, Tenn. (February 26, 2010) – A $10,000check was donated to the Nashville State CommunityCollege Foundation (NSCCF) by Uniguest TM onFebruary 12, 2010. The check was presented to Dr.George Van Allen, President of Nashville StateCommunity College (NSCC) at the Seventh AnnualSweethearts for Scholarships Gala held at the HuttonHotel in downtown Nashville.Shawn Thomas, CEO and Co‐founder of Uniguestcurrently sits on the Foundation Board and was the2010 gala event chair. Thomas said, "Uniguest isdelighted to support the valuable scholarshipprograms at NSCC. We like to play an active role inour local community. Supporting the education ofthose who might not be able to attend collegewithout assistance is a simple but meaningful contribution to the future of our local economy.""We are pleased to receive this $10,000 donation for scholarship programs at NSCC.” said Brent Young executivedirector of the NSCC Foundation. “We value having a corporate partner like Uniguest in our community. Thisdonation will help the college continue to support the needs of worthy students.”About UniguestBased in Nashville, TN, Uniguest is a diversified company providing print, technology, and specialized servicesglobally for the hospitality, healthcare, and other industries. Products and services include custom printedpublications, security software solutions, self‐serve kiosk solutions, advertising sales, and help‐desk computersupport. More information is available at (www.uniguest.com)About Nashville State Community College FoundationThe Nashville State Community College Foundation is a non‐profit corporationchartered in 1994 to raise money for college scholarships at Nashville StateCommunity College. The Foundation has helped thousands of deserving students,many in dire need of financial assistance, pursue their dream of a collegeeducation. For more information go to (http://nashvillestatefoundation.org)Pictured (L to R): Shawn Thomas, CEO of Uniguest; Dr. George Van Allen, President of NSCC.# # #Uniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

FOR IMMEDIATE RELEASEFor more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615-467-3143 x123rosemary.kelly@uniguest.comUNIGUEST GIVES HOTELS A HELP-DESK UPGRADE WITH THECREATION OF U-CREWUniguest announces the creation of “U-Crew”, an in-house, fully-staffed IT help desk tosupport hotel business centers, boarding pass printing kiosks and digital signage.Nashville, Tenn. (December 8, 2009) Uniguest, a Nashville-based provider of niche print andtechnology solutions to the hospitality, healthcare, and the real estate industries held a ribboncuttingevent for “U-Crew”, Uniguest’s newly upgraded, in-house information technology helpdeskteam.Since 2002, Uniguest has been developing, selling, and supporting hotel business centers,boarding pass kiosks, and now, digital signage. Today, over 3,000 hotels globally contractUniguest’s IT help-desk support.“It is an exciting day here at Uniguest,” says Shawn Thomas, Uniguest’s CEO and Co-Founder.“Although we have always provided in-house support, when you have an opportunity torecognize the team represented by all of our help-desk crew and brand them, it makes for agreat day. As individuals, we all want and need something to believe in, especially in our workUniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

life. The U-Crew team members bring a unique set of skills and a unique personality all of theirown. And our customers get to experience that each time they call U-Crew for help.”The U-Crew is currently comprised of fourteen help-desk agents. They provide support for over4,750 business center systems, Lobby PCs, boarding pass kiosks, and digital signage installationsspanning the globe. Their expertise is unmatched in the industry, which is a key component towhat has made Uniguest what it is today: a leader in their field.“The level of support the U-Crew offers elevates the service our customers receive far abovewhat others in the industry provide,” said Brian Lewis, U-Crew Call Center Manager. “When wesay agents are available 24/7/365 to help resolve any computer issue that may arise, it meanswe physically have agents in our company-owned building here in Nashville, TN taking care ofyou. Not one part of our service is contracted to another company. All agents go through anextension training period before ever interacting with customers. Working with the U-Crew,our customers can be confident they are getting the quickest and the best service, even if itoccasionally comes with a slight southern accent.”Uniguest believes in supporting its employees’ continuing education efforts. As part of theannouncement of U-Crew, a new U-Crew Continuing Education Benefit was also launched tosupport the U-Crew’s need to remain current on their skills and knowledgebase. Uniguestannounced they will assist the U-Crew team with the cost of any additional education programsand/or certification programs agents may want to expand their knowledge or help to build theirexpertise.About UniguestBased in Nashville, TN, Uniguest is a diversified company providing print, technology, andspecialized services globally for the hospitality, healthcare, and other industries. Products andservices include custom printed publications, security software solutions, self-serve kiosksolutions, advertising sales, and help-desk computer support. More information is available at(www.uniguest.com)Pictured (L to R): John Parmley, Rob Maldonado, Nathan King, Ben Hamric, Will Blakeburn, LeviBachelor, Joe Finnegan, and Brian Lewis.# # #Uniguest TM| 1035 Acorn Drive, Nashville, TN 37210 | p: 866.398.8729 f: 775.942.4251 | www.uniguest.com

For more information, contact:Rosemary KellyMarketing and Communications DirectorPhone: 615-467-3143 x123rosemary.kelly@uniguest.comFOR IMMEDIATE RELEASEUniguest Named to BusinessTN Magazine’s “Hot100”NASHVILLE, Tenn. (Dec. 1, 2009)— Uniguest, a Nashville-based provider of print and technologysolutions to the hospitality, healthcare and real estate industries, has made Business TN magazine’s listof Hot 100 Fastest Growing Companies.When choosing its Hot 100 honorees, Business TN considers such factors as “year to year revenuegrowth, employee growth, growth as compared to specific industry averages, and growth prospects inthe coming years.” Over the last three years, Uniguest has enjoyed over a 782 percent increase inrevenue and a 75 percent increase in staff. The expansion of Uniguest into the digital signage industry inthe first quarter of 2009 helps to position the company for continued growth into 2010 and beyond.“It’s an honor for Uniguest to be recognized by BusinessTN Magazine as an up-and-coming companyand we thank them for this prestigious recognition” said Shawn Thomas, CEO and Co-Founder ofUniguest. “I truly believe our company’s success stems from the commitment of our employees to bringtheir A-game every day, combined with a product line that spans multiple market segments that givesUniguest the strength and ability to grow in this challenging economic marketplace. ”About UniguestUniguest is a diversified company providing print, technology, and specialized services globally for thehospitality, healthcare, and other industries. Products and services include custom printed publications,security software solutions, self-serve kiosk solutions, advertising sales, and help-desk computersupport. For more information, visit www.uniguest.com.###1035 Acorn Drive • Nashville, Tennessee 37210Phone: 615-467-3143 • Fax: 775-942-4251 • www.uniguest.com