Technology & Communications (DoIT&C) Government of Rajasthan (GoR)

cument History2013OverviewDocumentTitleDocumentStatusAbstractProcurement Policy Manual for RajCOMP Info Services LimitedRajCOMP Info Services Limited- Manual on Policies and Procedures forProcurementFinalDepartment of InformationTechnology & Communications(DoIT&C),Government of Rajasthan (GoR)This document provides a broad framework and guidelines for RajCOMPInfo Services Limited Staff in carrying out various procurement activities.Document Publication HistoryRequest for eBids for Selection of EnrolmentAgencies for Bhilwara & Nagaur Districts forRajasthan UID Project through eProc/ eTenderDate Author Version Remark17 th February 2011 Dr. S.S. Vaishnava V3 Final VersionDistributionVersion Name LocationFinalMD RajComp Info ServicesLimitedRajComp Info Services Limited office,JaipurSecretary (IT)RajComp Info Services Limited office,Jaipur

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectBid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur Districts forRajasthan UID Project through eProc/ eTender[Reference No. F11(149)/DoIT/Project/13/1659 dated 08/03/2013]Mode of Bid Submission Online though eProcurement/ eTenderingsystem at http://eproc.rajasthan.gov.inProcuring AuthoritySecretary & Commissioner,DoIT&C, Second Floor, IT Building, YojanaBhawan Campus, Tilak Marg, C-Scheme,Jaipur (Rajasthan)Last Date & Time of Submission of eBid 18/03/2013 upto 11 AMDate & Time of Opening of Technical eBid 18/03/2013 at 12.30 PMBidding Document Fee: Rs. 400/- (Rupees Four Hundred only)Name of the Bidding Company/ Firm:Contact Person (Authorised BidSignatory):Correspondence Address:Mobile No.Website & E-Mail:TelephoneFax Nos.:&Department of Information Technology & Communications (DoIT&C)2 nd Floor, IT Building, Yojana Bhawan Campus, Tilak Marg, C-Scheme, Jaipur(Rajasthan)Phone: 0141-2224855 Fax: 0141-2222011Web: http://doitc.rajasthan.gov.in, Email: uid@rajasthan.gov.inPage 2 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectTABLE OF CONTENTSS.No. Chapter PageAbbreviations & Definitions 41. Chapter-1: Invitation for eBids (IFB) and Notice Inviting eBids (NIB) 82. Chapter-2: Project Profile & Background Information 103. Chapter-3: Pre-qualification/ Eligibility Criteria 114. Chapter-4: Scope of Work, Deliverables and Timelines 135. Chapter-5: Instruction to Bidders (ITB) 246. Chapter-6: General Terms and Conditions of Tender & Contract 477. Chapter-7: Special Terms and Conditions of Tender & Contract 57Annexures/ Bidding Forms1. Bidder‟s Authorisation Certificate 592. Self-Declaration 603. Certificate of Conformity/ No Deviation 614. UIDAI Enrolment Process Flow 625. Indicative Training Design Structure 636. Financial Bid Format (BoQ Format) 647.Bank Guarantee (BG) Formats – Bid Security (EMD) & Performance 67Security (PBG)8. Draft Agreement Format 729. Memorandum of Appeal under the RTPP Act, 2012 74Page 3 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectABBREVIATIONS & DEFINITIONSAADHAARActAuthenticationAuthorisedSignatoryBGBid/ eBidBid SecurityBidderBidding DocumentBiometric DataCIDRCMCBrand name associated with UIDThe Rajasthan Transparency in Public Procurement Act, 2012 (Act No.21 of 2012) and Rules theretoThe process of verifying the UID number of a resident with reference tohis biometrics.The bidder‟s representative/ officer vested (explicitly, implicitly, or throughconduct) with the powers to commit the authorizing organization to abinding agreement. Also called signing officer/ authority having the Powerof Attorney (PoA) from the competent authority of the respective Biddingfirm.Bank GuaranteeA formal offer made in pursuance of an invitation by a procuring entityand includes any tender, proposal or quotation in electronic formatA security provided to the procuring entity by a bidder for securing thefulfilment of any obligation in terms of the provisions of the biddingdocuments. Also called as EMD.Any person/ firm/ agency/ company/ contractor/ supplier/ vendorparticipating in the procurement/ bidding process with the procuremententityDocuments issued by the procuring entity, including any amendmentsthereto, that set out the terms and conditions of the given procurementand includes the invitation to bidRefers to the facial image, iris scan and fingerprints collected by theEnrollment Agency from the enrollees based on the standards prescribedby the UIDAICentral Identity Repository owned and maintained by UIDAI whichreceives all enrolment data for de-duplication and generation of uniqueidentity numbers.Contract Monitoring CommitteeCompetent Authority An authority or officer to whom the relevant administrative or financialpowers have been delegated for taking decision in a matter relatingto procurement. Secretary & Commissioner, IT&C, Govt. of Rajasthan inthis bidding document.Contract/ProcurementContractContract/ ProjectPeriodDayA contract entered into between the procuring entity and a successfulbidder concerning the subject matter of procurementThe Contract/ Project Period shall commence from the date of issue ofWork order till the time as prescribed in RFQ.A calendar day as per GoR/ GoI.Page 4 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectDoIT&C Department of Information Technology and Communications,Government of Rajasthan.eGRAS Online Government Receipts Accounting System (e-GRAS) is an e-Governance Initiative of Government of Rajasthan under Mission ModeProject category and is part of Integrated Financial Management System(IFMS). e-GRAS facilitates collection of tax/ non-tax revenue in both themodes: online as well as manual. All types of government revenue maybe deposited online using this website: https://egras.raj.nic.in/EMDEnrolling Agency/Enrolment Agency(EA)EnrolmentEnrolment Center(EC)Enrolment Station(ES)FOR/ FOBGoI/ GoRGoodsICTIFBINRIntroducerITITBEarnest Money Deposit. Also, called as Bid Security.The Agency appointed by the Registrar for collection of the Demographicand Biometric data in the area assigned by the Registrar. The termsEnrolling Agency and Enrolment Agency used interchangeably and meanthe same.Refers to the exercise of collection of demographic data after verification,collection of biometrics, and the allocation of the UID number after deduplication.Refers to the premises located in the area where the enrolment is beingcarried out. One Enrolment Center can host multiple Enrolment Stations.Refers to an individual enrolment booth/enclosure inside the EnrolmentCenter. The capture of Demographic and Biometric data is done in thisStation.Free on Board or Freight on BoardGovt. of India/ Govt. of RajasthanAll articles, material, commodities, electricity, livestock, furniture, fixtures,raw material, spares, instruments, software, machinery, equipment,industrial plant, vehicles, aircraft, ships, railway rolling stock andany other category of goods, whether in solid, liquid or gaseous form,purchased or otherwise acquired for the use of a procuring entity as wellas services or works incidental to the supply of the goods if thevalue of services or works or both does not exceed that of the goodsthemselvesInformation and Communication Technology.Invitation for eBids (A document published by the procuring entityinviting ebids relating to the subject matter of procurement and anyamendment thereto and includes notice inviting eBid and request forproposal)Indian RupeeA person who is authorized to introduce a resident who does not possessany supporting documents in order to help them establish IDInformation TechnologyInstruction to BiddersPage 5 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectKYRLDLoINCBNIBNotificationPANPBGPCPQProcurementProcessProcurement/ PublicProcurementProject SitePSD/ SDPurchaserTendering AuthorityRegistrarBid ProposalRISLRVATServicesKnow Your ResidentLiquidated DamagesLetter of IntentA bidding process in which qualified bidders only from within India areallowed to participateNotice Inviting eBidA notification published in the Official GazettePermanent Account NumberPerformance Bank GuaranteeProcurement/ Purchase CommitteePre-QualificationThe process of procurement extending from the issue of invitation toeBid till the award of the procurement contract or cancellation of theprocurement process, as the case may beThe acquisition by purchase, lease, license or otherwise of works, goodsor services, including award of Public Private Partnership projects, by aprocuring entity whether directly or through an agency with which acontract for procurement services is entered into, but does not includeany acquisition without consideration, and “procure” or “procured” shallbe construed accordinglyWherever applicable, means the designated place or places.Performance Security Deposit/ Security DepositPerson or entity that is a recipient of a good or service provided by aseller (bidder) under a purchase order or contract of sale. Also calledbuyer. District Administration in this bid document.Person or entity that is has issued the bid document on the behalf onPurchaser. DoIT&C in this bid document.The Agency of State Government with whom the UIDAI has entered intoa Memorandum of Understanding for covering issues related to theimplementation of the UID Project. DoIT&C, GoR is one of the Registrarsfor UID Project in Rajasthan.An early stage in procurement process, issuing an invitation for suppliers,through a bidding process, to submit a proposal on a specific commodityor service for invitation of financial quotes.RajCOMP Info Services LimitedRajasthan Value Added TaxAny subject matter of procurement other than goods or works andincludes physical, maintenance, professional, intellectual, consultancyand advisory services or any service classified or declared as such by aPage 6 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectprocuring entity and does not include appointment of any person made byany procuring entitySLAState GovernmentState PublicProcurement PortalSubject Matter ofProcurementTINTPAUIDUIDAIVAT/ CenVATWO/ POService Level Agreement is a negotiated agreement between two partieswherein one is the customer and the other is the service provider. It is a aservice contract where the level of service is formally defined. In practice,the term SLA is sometimes used to refer to the contracted delivery time(of the service) or performance.Government of Rajasthan (GoR)http://sppp.raj.nic.inAny item of procurement whether in the form of goods, services or worksTax Identification NumberThird Party AuditorsUnique IdentificationUnique Identification Authority of IndiaValue Added Tax/ Central VATWork Order/ Purchase OrderPage 7 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project1. INVITATION FOR eBIDS (IFB) & NOTICE INVITING eBIDS (NIB)Name & Address of theProcuring EntityName & Address of theProject Officer In-charge(POIC)Subject Matter ofProcurementBid ProcedureBid Evaluation Criteria(Selection Method)Websites for downloadingBidding Document,Corrigendum’s, Addendumsetc.EstimatedCostProcurementBid Security/ Earnest MoneyDeposit (EMD) and Mode ofPaymentPeriod of Sale of BiddingDocument (Start/ End Date)Manner, Start/ End Date forthe submission of eBidsSubmission of Banker’sCheque/ Demand Draft forTender Fee, EMD, andProcessing Fee*Date/ Time/ Place ofTechnical eBid OpeningDate/ Time/ Place ofFinancial eBid Opening Name: DoIT&C, GoR Address: IT Building, Yojana Bhawan Campus, Tilak Marg, C-Scheme,Jaipur (Rajasthan) Name: Shri Ramesh Chandra Gupta Designation: Officer on Special Duty (OSD), UID Project Address: IT Building, Yojana Bhawan Campus, Tilak Marg, C-Scheme,Jaipur (Rajasthan) Email: uid@rajasthan.gov.inSelection of Enrolment Agencies for Bhilwara & Nagaur District forRajasthan UID projectSingle-stage: two part (envelop) limited competitive eBid procedure athttp://eproc.rajasthan.gov.inLeast Cost Based Selection (LCBS)-L1 Websites: http://sppp.raj.nic.in, http://eproc.rajasthan.gov.in,http://www.rajasthan.gov.in, http://doitc.rajasthan.gov.in Bidding document fee: Rs. 400/- (Rupees Four Hundred only) in Cash/Demand Draft in favour of “Secretary & Commissioner, DoIT&C”payable at “Jaipur”. RISL Processing Fee: Rs. 1000/- (Rupees One Thousand only) inCash/ Demand Draft in favour of “Managing Director, RISL” payable at“Jaipur”. Bhilwara: Rs. 4.20 Crore (Rs. Four crore twenty lakh only); Nagaur: Rs. 6.16 Crore (Rs. Six crore sixteen lakh only); Amount (INR):o Bhilwara: Rs. 8.4 Lakh (Rs. Eight lakh forty thousand only);o Nagaur:Rs. 12.32 Lakh (Rs. Twelve lakh thirty two thousand only);[0.5% for S.S.I. of Rajasthan, 1% for Sick Industries, other than S.S.I.,whose cases are pending with Board of Industrial & FinancialReconstruction]. Mode of Payment: Cash, a Banker‟s Cheque or Demand Draft or BankGuarantee (in specified format), of a Scheduled Bank or depositthrough eGRAS (https://egras.raj.nic.in/)08/03/2013 to 18/03/2013 Manner: Online at eProc website (http://eproc.rajasthan.gov.in) Start Date: 08/03/2013 from 11 AM End Date: 18/03/2013 upto 11 AMupto 12 Noon on 18/03/2013 Date: 18/03/2013 Time: 12.30 PM Place: DoIT&C, Committee Room, Second Floor, IT Building, YojanaBhawan Campus, Tilak Marg, C-Scheme, Jaipur (Rajasthan)Will be intimated later to the Technically qualified biddersPage 8 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectBid Validity120 days from the bid submission deadlineNote:1) Bidder (authorised signatory) shall submit their offer on-line in Electronic formats both for technical andfinancial proposal. However, DD for Tender Fees, RISL Processing Fees and EMD should be submittedphysically at the office of Tendering Authority as prescribed in NIT and scanned copy of same shouldalso be uploaded along with the technical eBid/ cover.2) * In case, any of the bidders fails to physically submit the Banker‟s Cheque/ Demand Draft for TenderFee, EMD, and RISL Processing Fee upto 12 Noon on 18/03/2013, its Bid shall not be accepted. TheBanker‟s Cheque/ Demand Draft for Bidding document fee and Bid Security (EMD) should be drawn infavour of “Secretary & Commissioner, DoIT&C” and the RISL Processing Fee in favour of “ManagingDirector, RajCOMP Info Services Ltd.” payable at “Jaipur” from any Scheduled Commercial Bank.3) To participate in online bidding process, Bidders must procure a Digital Signature Certificate (Type III)as per Information Technology Act-2000 using which they can digitally sign their electronic bids. Bidderswho wish to participate in this bidding process must register on http://eproc.rajasthan.gov.in (biddersalready registered on http://eproc.rajasthan.gov.in before 30-09-2011 must register again).Bidders canprocure the same from any CCA approved certifying agency, i.e. TCS, Safecrypt, Ncode etc. Bidderswho already have a valid Digital Signature Certificate (DSC) need not procure a new DSC.4) DoIT&C will not be responsible for delay in online submission due to any reason. For this, bidders arerequested to upload the complete bid well advance in time so as to avoid 11th hour issues like slowspeed; choking of web site due to heavy load or any other unforeseen problems.5) Bidders are also advised to refer "Bidders Manual Kit" available at eProc website for further detailsabout the e-Tendering process.6) Training for the bidders on the usage of e-Tendering System (eProcurement) is also being arranged byDoIT&C on a regular basis. Bidders interested for training may contact e-Procurement Cell, DoIT&C forbooking the training slot.Contact No: 0141-4022688 (Help desk 10 am to 6 pm on all working days)e-mail: eproc@rajasthan.gov.inAddress : e-Procurement Cell, RISL, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur7) The procuring entity reserves the complete right to cancel the bid process and reject any or all of theeBids.8) No contractual obligation whatsoever shall arise from the bidding document/ bidding process unless anduntil a formal contract is signed and executed between the procuring entity and the successful bidder.9) Procurement entity disclaims any factual/ or other errors in the bidding document (the onus is purely onthe individual bidders to verify such information) and the information provided therein are intended onlyto help the bidders to prepare a logical bid-proposal.10) The provisions of RTPPA Act 2012 and Rules thereto shall be applicable for this procurement.Furthermore, in case of any inconsistency in any of the provisions of this bidding document with theRTPP Act 2012 and Rules thereto, the later shall prevail.Page 9 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project2. PROJECT PROFILE & BACKGROUND INFORMATION1) Project Profilea. The Government of India (GoI) has embarked upon an ambitious initiative to provide aUnique Identification (UID) to every resident of India and has constituted the UniqueIdentification Authority of India (UIDAI) for this purpose. The timing of this initiativecoincides with the increased focus of the GoI on social inclusion and development throughmassive investments in various social sector programs, and transformation in publicservices delivery through e-Governance programs. The UID has been envisioned as ameans for residents to easily and effectively establish their identity, to any agency,anywhere in the country, without having to repeatedly produce identity documentation toagencies. More details on the UIDAI and the strategy overview can be found on thewebsite: http://www.uidai.gov.in.b. The widespread implementation of the UID project needs the reach and flexibility to enrolresidents across the country. To achieve this, the UIDAI proposes to partner with a varietyof agencies and service providers (acting as Registrars, District Registrars and EnrollingAgencies) to enrol residents for UID. By participating in enrolling residents, registrars,District Registrar and enrolment agencies across the country would be part of a trulyhistoric exercise, one which can make our welfare systems far more accessible andinclusive of the poor, and also permanently transform service delivery in India.c. UID Enrolments of Residents in Rajasthan: DoIT&C have been designated as nodaldepartment and State Registrar for the UID project. The administrative head of theRevenue Districts (District Collectors/ Magistrates) of Rajasthan have been identified asthe District Registrars of the UID project who will be in charge of the enrolment process intheir respective revenue districts.d. Implementation Strategy and Approach: Multiple Registrar approach has been adoptedin Rajasthan, where efforts of all registrars will be coordinated to achieve maximumenrolments. Around 1.5 crore residents have already been enrolled for Aadhaar inRajasthan.Page 10 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project3. PRE-QUALIFICATION/ ELIGIBILITY CRITERIA1) A bidder participating in the procurement process shall possess the following minimum prequalification/eligibility criteria.S.No.BasicRequirementSpecific RequirementsDocumentsRequired1 Legal Entity UIDAI empanelled Enrolling Agencies (as per latestUIDAI list) having F1, F2, F3 and F4 Financial- Copy of UIDAIempanelmentcategory (for undertaking demographic and certificatebiometric data collection for enrolment of residentsanywhere in India)2 Consortium UIDAI empanelled consortiums Copy of UIDAIConsortiumAgreement3 TechnicalCapability4 Taxregistration5 MandatoryUndertakingThe bidders must have the capacity to install atleastthe following minimum number of machines forindividual districts for which the bidder is bidding (i.e.if the bidder is bidding for both the districts, then heshall have the cumulative number required forindividual districts) :Minimum No. of Machines to be deployed = 80% ofthe unenrolled population of District) / (25 x 6 x 50)The bidder should have a registered number ofi. Service Taxiii. Income Tax / Pan number.Bidder should: -a) not be insolvent, in receivership, bankrupt orbeing wound up, not have its affairsadministered by a court or a judicial officer, nothave its business activities suspended and mustnot be the subject of legal proceedings for any ofthe foregoing reasons;b) not have, and their directors and officers nothave, been convicted of any criminal offencerelated to their professional conduct or themaking of false statements ormisrepresentations as to their qualifications toenter into a procurement contract within a periodof three years preceding the commencement ofthe procurement process, or not have beenotherwise disqualified pursuant to debarmentproceedings;c) not have a conflict of interest in the procurementin question as specified in the bidding document.d) comply with the code of integrity as specified inthe bidding document.Self-Declaration asper Annexure-2Copies of relevantcertificates ofregistrationSelf-Declaration asper Annexure-2Page 11 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectNote:1. Bhilwara and Nagaur have 15 lakh & 22 lakh estimated unenrolled populationrespectively. Bidder can bid for one or more number of districts.2. In addition to the provisions regarding the qualifications of the bidders as set out ineligibility criteria above: -i. the procuring entity shall disqualify a bidder as per the provisions under“Clause: Exclusion/ Disqualification of bids in Chapter-5: ITB”; andii. the procuring entity may require a bidder, who was pre-qualified, todemonstrate its qualifications again in accordance with the same criteria usedto pre-qualify such bidder. The procuring entity shall disqualify any bidder thatfails to demonstrate its qualifications again, if requested to do so. The procuringentity shall promptly notify each bidder requested to demonstrate itsqualifications again as to whether or not the bidder has done so to thesatisfaction of the procuring entity.Page 12 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project4. SCOPE OF WORK, DELIVERABLES & TIMELINES1) Details of work (SoW)The scope of work of the enrolment agency is defined broadly on two parameters.A. Functional ScopeThe functional scope of this engagement shall include all the steps from setting up anenrolment station/center for enrolment of all residents of District or area allocated for theUID Enrolment Project up to providing requisite MIS reports to District Registrar, Registrarand UIDAI on enrolments completed on a daily basis till the duration of the project. TheEnrolling Agency shall also be responsible for delivering additional services as required bythe Registrar through this bid document.i. Procure Biometric Devices as per UIDAI Specifications: The enrolment agencyshould procure camera and biometric devices (for fingerprint and iris capture), usedfor capture of biometric data at the enrolling station, which conform to latest UIDAIspecifications and certified by UIDAI appointed agencies.ii. Setting up of Enrolment Stations and Enrolment Centre: The minimum numberof Enrolment Stations that a Enrolment agency have to setup shall be as describedunder “special terms and conditions”.The work plan including enrolment plan, location of enrolment centre‟s andschedule for the enrolment centre shall be prepared by the Enrolment Agency andapproved by District Registrar. The exact location of enrolment centre, catchmentarea of the enrolment centre and number of enrolment stations per enrolmentcentre shall be decided by the District Registrar (from proposal/project schedulingplan presented by the EA) in consultation with the Enrolment Agency. There maybe more than one enrolment centre in a village to cater for large or dispersed (inhamlets) population.A permanent enrolment station in this context would mean an enrolment station(say at District/tehsil head quarter) that shall be available for entire duration ofproject at a fixed location. A stationary enrolment station in this context would meanan enrolment station that shall be available at a particular location like school,panchayat office etc. for a period required to complete enrolment of the populationin the catchment area assigned. A mobile enrolment station also be made availablein a tehsil (in last six months of the project period) in this context would mean anenrolment station housed in a mobile vehicle with facilities as defined in this sectionand shall move around in the catchment area (locality) assigned until the enrolmentof the target population in the locality is completed.The process for setting up Enrolment centre, enrolment stations and the enrolmentprocess flow is detailed out in Annexure-4 at the end of this document. ThePage 13 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectminimum facilities in the setup are as below.a) Setting up of Enrolment station: Enrolment Station refers to anindividual enrolment booth/enclosure inside the Enrolment Centre. Thecapture of Demographic and Biometric data is done in this Station. Anenrolment station including a mobile enrolment station shall be equippedwith all the necessary machinery which include –Mandatory RequirementsAA.1 Laptop/Desktop available (The minimum system, WindowsOperating System requirement are defined in AadhaarInstallation Setup Manual; 4 USB /USB hub for connectingbiometric devices)A.2 UIDAI software installed, tested, configured, registered withCIDR as per installation and configuration manualA.3 UIDAI standards compliant Iris capture devices duly certified bySTQC (make & model)A.4 UIDAI standards compliant finger print capture devices dulycertified by STQC (make & model)A.5 UIDAI standards compliant digital camera as per UIDAIspecifications.A.6 White back ground screen, non reflecting, opaque, ~3ft wide,and with stand ,available for taking photographsA.7 Extra monitor for residents to verify their data (15-16" with aresolution above 1024x768)A.8 All devices as per UIDAI standardsA.9 Working of all equipment at every station testedA.10 Printer ( A4 laser printer; must print photo with good qualityreceipt)A.11 Printer Paper( Inventory for 5 stations for 10 days ~ 20 rims)A.12 Anti Virus / Anti Spyware checksA.13 Data Card /Internet connectivity for Enrolment Client to beonline every 24-48 hrsA.14 All Operators and Supervisors enrolled into AADHAAR andregistered with CIDRA.15 The pre-enrolment data from the Registrars, if used, isavailable for import on laptopsA.16 If Registrar has additional fields to be captured, then the KYR+software for capturing the KYR+ fields is configured and tested.A.17 Sponge for wetting and hand-cleaning cloth availableA.18 If scanning mandated by UIDAI then provision of scanner asper UIDAI specifications and guidelinesb) Setting up of Enrolment Centre: Enrolment Centre refers to thepremises located in the area where the enrolment is being carried out.The process for setting up Enrolment centre is defined in „Set upEnrolment centre sub process flow‟ in Annexure-4. One EnrolmentPage 14 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectCentre can host a single or multiple Enrolment Stations. Following arethe specifications for a permanent/ stationary/mobile enrolment center –BMandatory RequirementsEnrolment CentreB.1 Backup power supply (generator) of 2 KVA capacity for everyfive enrolment stations kept in a centreB.2 Fuel to run the generatorsB.3 Printed enrolment forms for filling data available in sufficientnumbersB.4 Bubble packed, water resistant, envelopes (CD mailer) for pendrive transfer to CIDR via India Post (2 Envelopes/day/centre.Enrolment Centre should maintain a minimum stock of 20 days)B.5 Preprinted pre-addressed labels for envelopes (2 /day/centre.Enrolment Centre should maintain a minimum stock of 20 days)B.6 Data Backup of each station at least twice a day on an externalhard disk (backup should be maintained for a minimum periodof 60 days).B.7 Adequate lighting, fans & power points for plugging variousbiometric devices availableB.8 Local authorities informed of enrolment scheduleB.9 Introducers informed of enrolment scheduleB.10 Banner for the Enrolment Centre placed at entranceB.11 Posters depicting enrolment process in English & the locallanguage present in visible placesB.12 Grievance handling Helpline Number and other importantnumbers displayed prominently inside/outside the enrolmentcentreB.13 The User Manual of the software available for ready reference& operators aware of the sameB.14 Ink pad for taking thumb impressions on consent whereresident/introducer is unable to signB.15 External Hard disk for taking backupB.16 Manned HelpdeskB.17 Sufficient number of tables and chairs for enrolment stationoperatorsB.18 Chairs/benches available in shade for current enrolleeB.19 IEC tool Kit for Enrolment Centre (It is duty of EA to collect allIEC material required at enrolment centre (IEC Tool kit) fromRegistrar/District‐Registrar. EA will further post all such IECmaterial in and around EC as per UIDAI guidelines and asrequired by Registrar / District Registrar before startingenrolments at a EC.)B.20 Photocopier machine for photocopying resident's PoI, PoA andother documentsPage 15 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectc) Other Requirements at Enrolment Centre are listed as below:DesiredC Other LogisticsC.1 Mobile phone/ Land phone/Internet available for immediatecommunication with UIDAI /Registrars etcC.2 Extension box for Power CordC.3 Water, soap and towel for cleaning handsC.4 Drinking water facility availableC.5 Hall / room spacious & furniture organized to minimizemovement of enrolee while capturing biometric informationC.6 At least one station is suitable for physically challenged,pregnant women, women with infants and elderly enrolees.This station is clearly marked with a visible banner.C.7 Carry cases for all devices availableC.8 Material for cleaning biometric instruments and laptops asspecified by device manufacturersC.9 A separate enclosure to enrol “purdah-nasheen” womenavailableC.10 Sufficient no. of operators available for job rotation &preventing operator fatigueC.11 Lady operators / volunteers to assist women enrolleesC.12 Security arrangement in place to stop enrolees from carryingbags / suitcases or any other material into the enrolmentcentresC.13 A ramp is provided for disabled and old age peopleC.14 First aid kit availableC.15 ORS kit available for areas in extreme heat conditionsC.16 GPS Receiver (USB/built in)C.17 Bar Coded Stickers (Optional as per Registrar's mandate)C.18 Bar Code Reader (Optional as per Registrar's mandate)C.19 Chairs/benches available in shade for waiting enrolleesEnrolment Center - Health & Safety ConsiderationsD.1 All the electrical equipment are properly earthedD.2 All wiring on the floor or along the walls properly insulatedD.3 Wiring required for the generator backup and for connectingthe various devices used for enrolment neatly organizedD.4 Fuel for generator or any other inflammable material storedaway from the enrolment areaD.5 Fire safety equipment available handyD.6 Power generator kept sufficiently away from the enrolmentstationsD.7 Local Emergency Help numbers available at the center &operators aware of the samed) An enrolment center shall be manned by a supervisor and technicalpersonnel in addition to the operators at the enrolling stations. A ratio ofPage 16 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectiii.5:1 operators to supervisors as well as operators to technical staff subjectto a minimum of one supervisor per one enrolment centre should bemaintained by the Enrolment Agency.e) The premises of the enrolment center shall be provided by the DistrictRegistrar. Above premise should be a lockable premise with electricsupply as far as possible (Electricity charges will be borne by DistrictRegistrar for above premises). Providing other infrastructure like tables,chair, electric fan etc. will be responsibility of EA only.f) However the enrolling agency shall ensure required infrastructure likepower (if not already available) etc. with the help of the local bodyauthorities. In cases where such facilities are not available, the enrollingagency shall be responsible for providing alternate arrangements likepower generator including fuel etc. at their own cost.g) An area in the enrolment center shall be clearly demarcated for enrolleeswaiting to be enrolled and facilities for seating should be provided.h) In case of mobile enrolment centers/stations also, the decision onfrequency/period of availability shall be decided by the District Registrarbased on density of population, geographical terrain etc.i) Safety and security of all equipments and EA‟s manpower will be theresponsibility of Enrolment Agency only. EA may opt for insuring hisassets at his own cost. Any delay in enrolment due to theft/damage/crashetc. of equipments and other infrastructure will not be accepted and willbe attributed to Enrolment Agency‟s performance.Hiring Manpower for Enrolment:a) Manpower for Project Administration: The Enrolment Agency willdeploy following managerial staff per district for the project execution.Project Manager (at least 1 per district) –I. He/she would be overall in charge for project implementation andhave the overall responsibility for the project, supervision,monitoring and implementation.II. He/ she would be the single point contact for the DistrictRegistrar/ Registrarb) Manpower for Enrolment Station/Centre: The Enrolling Agency shallhire manpower to operate the enrolment station/center as per theguidelines prescribed by UIDAI.Page 17 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectOperators: Enrolling agency shall hire manpower (operator) to executeenrolment at the enrolment stations as per the criteria provided belowI. The operator should have passed MatriculationII. The operator should have a basic understanding of operating acomputer and should be comfortable using the computer.III. The operator should have undergone training on the variousequipment and -devices to be used during enrolment.IV. The operator should have passed the Operator test for UIDenrolment and certified from a testing and certifying agencyauthorized by UIDAI.Supervisor: The enrolling agency shall hire Supervisors to superviseenrolment at the enrolment centers as per the criteria provided belowI. The supervisor shall preferably a graduateII. The supervisor shall have a good understanding and experiencein using a computer.III. The supervisor should have undergone training on the variousequipment and devices to be used during enrolment.IV. The operator should have passed the Supervisor test andcertified from a testing and certifying agency authorized byUIDAI.Technical personnel: The enrolling agency shall hire Technicalpersonnel to provide technical support during enrolment at theenrolment centers as per the criteria provided below computer skills.I. The Technical personnel shall be a Graduate and have acertification/experience on hardware/software trouble shootingand maintenanceII. The Technical personnel shall have a good understanding andexperience in using a computer.III. The Technical personnel should have undergone training on thevarious equipment and -- devices to be used during enrolment.IV. The Technical personnel should have passed the Technicalpersonnel test and certified from a testing and certifying agencyauthorized by UIDAI.c) Induction training: After hiring the personnel as described above, theEnrolment Agency should impart induction training on the variousactivities involved in the enrolment process to enable them to understandPage 18 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectiv.and adjust to the local situation. The induction training is to be given justbefore actual deployment of the personnel for enrolment operations andshall be compulsory. The period of induction training shall be from 10 to15 days.Training of Manpower: The EA shall identify resources to employ in the Enrolmentoperations, get them trained and certified and then deploy them on the enrolmentstations. UIDAI shall empanel training institutes to impart training in UIDAIprescribed enrolment operations. EAs may opt for engaging specialized trainingagencies (only those who have been empanelled with UIDAI) for providing trainingto its Enrolment personnel. However the enrolling agencies may also train their ownmanpower subject to certain conditions as prescribed below -a) The training schedule and content shall be as prescribed by UIDAI on itswebsite.b) The Enrolment agency may prefer to have master trainers onboard.Master trainers shall be identified by the Enrolment agency from its poolof trainers and get them trained by UIDAI/ its representative as per itsschedule. Master trainers shall train the trainers.c) The Enrolment agency shall have the requisite number of trainers fortraining its personnel. Trainers have to be trained by the Master trainersand should have passed the certification exam.d) The training and enrolment operations shall be separate activities.e) Duration of the training will vary depending on the category/ level of theparticipant and shall be prescribed by UIDAI on its website.f) The enrolling agency providing in-house training shall translate thetraining material into local language and hand it over to the courseparticipants.g) The Enrolment agency shall ensure the availability of the requisiteinfrastructure for imparting training which shall include1. Availability of at least two sets of the equipment and gadgets listedabove.2. Certified trainersh) The size of a batch for training shall not exceed 40 per batch.i) The training schedule and contents for training shall be defined byUIDAI/its representative.j) The manpower trained by the Enrolling Agency/Empanelled trainingagency shall be considered qualified only after passing the Certifying testconducted by a Testing and Certifying Agency authorized by UIDAI.Page 19 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectTherefore the agency shall coordinate with the testing agency for testingand certifying its trainees.k) The agency shall be subject to process audits for training from time totime by UIDAI/ its representative.Indicative training modules and duration is provided in Annexure-5.Alternatively an individual can undergo self training based on the contentprovided on the UIDAI website and attend the certification test. Uponsuccessful certification the individual is deemed competent to perform in therole he is certified and can be hired by the Enrolment agencies for enrolmentoperations.v. Conduct Enrolment Operations as per Standard Processes specified byUIDAI/Registrar:Prior to the commencement of the Enrolment operations the Enrolment Agencyshall work closely with the local governing bodies, key introducers in publicizing theUID, its importance and schedule for UID registration in that location. During theenrolment operation also publicity and awareness shall be done in coordination withthe local authorities to encourage UID registrations. All content and material forsuch publicity will be jointly worked by UIDAI/Registrar/District Registrar and shallconform to specifications laid down by UIDAI.The Enrolment Agencies shall use the software provided by the UIDAI/Registrar forthe collection of demographic data and the biometric data. The software will besupported by a User Manual. Further, UIDAI has defined clear-cut standardprocesses for enrolment as mentioned hereunder -a) Collect demographic data after due verification as prescribed by UIDAI:Registrar will facilitate the EA in providing pre-enrolment data availablewith state, if required by EA and agreed by the Registrar. Bidders canrefer to Resident Enrolment Process document for the detailed processflow and description of capturing Demographic and Biometric datacapture. The enrolment agency shall be responsible for printing of theenrolment forms, acknowledgement receipts etc. at their own cost.Format of enrolment form and acknowledgement receipts will be providedby Registrar/UIDAI. Enrollees‟ PoI, PoR, DoB and other documents asrequired by Registrar should be photocopied by EA at his own cost. It willbe duty of EA to help resident in getting them verified by designatedverifier. Verifier will be appointed and monetarily incentivized by DistrictRegistrar directly on the basis of number of successful UID generated forresidents who were verified by particular verifier.Page 20 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectvi.b) The latest version of the Resident Enrolment Process document titled“Resident Enrolment Process Ver ” is uploaded on the UIDAIwebsite and the bidders may download the same from the following linkhttp://uidai.gov.in/index.php?option=com_content&view=article&id=148&Itemid=169c) Collect Biometric data from the enrollees as prescribed by the UIDAI:Bidder‟s may refer Registrar Onboarding Documents and other relevantdocuments available on http://uidai.gov.in/. Enrolment agency has tomake sure that it is in sync with latest guidelines/process documents/clientapplication etc. released by UIDAI and available onhttp://www.uidai.gov.in/ from time to time and Registrar/DistrictRegistrar/UIDAI will not be responsible for any delay/defect/error inenrolment process due to such negligence of EA.d) Get consent letter and generate acknowledgement receipt: After thedemographic and biometric details are captured, the enrolment operatorshall show the demographic data to the enrollee and get his consent. Ifneeded any corrections are made to the data and signed off by theoperator by providing his finger prints. All exceptions need to be signed offby the Supervisor. A consent letter has to be printed and the signature/thumb impression of the enrollee obtained and the letter filed. Anacknowledgement receipt is simultaneously printed which is provided tothe enrollee as a reference.e) Data backup and transfer: EA must ensure data backup at least twice aday on external media. The KYR demographic data along with biometricdata thus collected would be transmitted to the UIDAI for a process of deduplicationand allotment of the AADHAAR Number.f) Index and Store PoI, PoR, DoB and other required documents ofenrollees: Arrangements will be made by the Registrar / UIDAI to storeverified copies of enrollees‟ documents related to PoI, PoR, and DoB,along with enrolment form & acknowledgment slip. However, till the timeof handover of physical documents to District-Registrar/ Agency appointedby UIDAI, it will be duty of EA to index and store temporarily & safely thedocuments with him. These documents must further be submitted withDistrict Registrar/agency nominated by UIDAI at a location required.Further guidelines regarding this process will be made available tosuccessful bidder.Send Enrolment Data to CIDR and Registrar: The selected enrolment agencyPage 21 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectshall transfer the data to the UIDAI, as per their guidelines/directions. The enrollingagencies are therefore advised to obtain these instructions before they proceed tocollect the demographic and Biometric Data.vii. Other Services to be provided by the Enrolment Agency:a) Photocopy of PoI, PoA, DoB and other required documents.b) Comply with audit activities by Registrar/District Registrar/UIDAI or otherdesignated agenciesc) Pre-enrolment activity may be taken up by Enrolment Agency inconsultation with District Registrard) EA will deploy GPS instrument for every enrolment station, if so requiredby UIDAI.e) EA will deploy hardware keys for enrolment stations, if so required byUIDAI.viii. EA shall be responsible to make sure that the data is kept in a very secure andconfidential manner and under no circumstances, shall neither use the data nor partwith the data to any other agency other than the UIDAI/ Registrar/District Registrar.Mechanisms to ensure the same have to be put in place by the Enrolling agencyand shall be subject to audit by UIDAI/Registrar/District Registrar/theirrepresentative from time to time.ix. Provide Electronic MIS Reports on Enrolment Status Daily: Daily online MISreport shall be filled by agency for each enrolment station.x. UIDAI guidelines for enrolment are updated and changed from time to time.Whereas, all attempt has been made to present above the latest extant guidelines,selected bidders will be required to undertake the enrolment as per the latestguidelines in this regards.B. Additional Scope/ change in storage of documents: UIDAI is planning that EA shallmandatorily scan all PoI/PoA/DoB documents along with enrolment form andacknowledgement-cum-consent form upfront and will integrate them with resident datapacket, if so required by UIDAI. From a date to be that to be notified by the StateRegistrar/UIDAI, instead of photocopying and storing PoI, PoR, DoB and other requireddocuments of enrollees as mentioned at Clause [A, v, (f)], these documents shall has to bescanned and integrate with resident data packet as per purchaser/UIDAI directions.C. Geographical Scope: The geographical scope of work for enrolment operations shallinclude the areas under Bhilwara & Nagaur District. The districts have 15 lakh and 22 lakhestimated unenrolled population respectively.Page 22 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project2) Roles & Responsibilities of StakeholdersThe broad roles have been defined as below -District Registrar in consultation with Registrari. Audit of Enrolment Centers‟ readinessii. Audit of enrolment agency processes and their effectivenessiii. Verify PoI, PoA, DoB and other documents in case of document based verification.Alternatively, if due to any constraints, the Registrar/District Registrar needs to appointsomebody else, they can do so even from amongst EA operators/supervisors.iv. Approve work plan including enrolment plan, location of enrolment centre‟s andschedule for the enrolment centre. The exact location of enrolment centre, catchmentarea of the enrolment centre and number of enrolment stations per enrolment centreshall be decided by the Purchaser in consultation with the Enrolment Agency.v. Identify suitable locations for setting up enrolment centresvi. Setup mechanism for document verification either by Registrar‟s/District Registrar‟sown personnel or by EA Supervisor/Personnel.vii. Ensure pre-enrolment data, where applicable, is available to Enrolment Agencyviii. Ensure list of Introducers (if applicable) is available with their demographic, biometricdetails and UID numbersix. Facilitate communication and awareness about UIDAI enrolmentx. Provide template for paper-based enrolment formxi. Setup mechanism for periodic process and data quality auditUIDAIi. Make Enrolment software availableii. Make process documents availableiii. Empanel Enrolment Agencies to facilitate speedy onboarding of Enrolment Agenciesby Registrarsiv. Facilitate certification of biometric devicesv. Provide training contentvi. Appoint a training and certification agency and provide testing content to this agencyvii. Provide required standards and guidelinesviii. Vet awareness and publicity contentix. Provide solution for document storage (Registrar/EA should store the documentssafely till the time UIDAI makes arrangement for document storage)Page 23 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project3) DeliverablesThe following include project deliverables but not limited to -a) Successful generation of Addhaar4) Project Duration and Time Extension:a) Project duration for designated area shall be of 6 months starting from date of issuance ofwork order to successful bidder.b) Time extension: The project period can be extended by upto 6 months on the same termsand conditions to cater population as agreed between District/State Registrar & selectedbidder.Page 24 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project5. INSTRUCTION TO BIDDERS (ITB)1) Sale of Bidding/ Tender Documentsa) The sale of bidding documents shall be commenced from the date of publication of NoticeInviting Bids (NIB) and shall be stopped one day prior to the date of opening of eBid. Thecomplete bidding document shall also be placed on the State Public Procurement Portaland eProcurement portal. The prospective bidders shall be permitted to download thebidding document from the websites and pay its price while submitting the eBid to theprocuring entity.b) The bidding documents shall be made available to any prospective bidder who pays theprice for it in cash or by bank demand draft, banker's cheque.c) Bidding documents purchased by Principal of any concern may be used by its authorisedsole selling agents/ marketing agents/ distributors/ sub-distributors and authorised dealersor vice versa.2) Changes in the Bidding Documenta) At any time, prior to the deadline for submission of eBids, the procuring entity may for anyreason, whether on its own initiative or as a result of a request for clarification by a bidder,modify the bidding documents by issuing an addendum in accordance with the provisionsbelow.b) In case, any modification is made to the bidding document or any clarification is issuedwhich materially affects the terms contained in the bidding document, the procuring entityshall publish such modification or clarification in the same manner as the publication of theinitial bidding document.c) In case, a clarification or modification is issued to the bidding document, the procuringentity may, prior to the last date for submission of eBids, extend such time limit in order toallow the bidders sufficient time to take into account the clarification or modification, as thecase may be, while submitting their eBids.d) Any bidder, who has submitted his eBid in response to the original invitation, shall have theopportunity to modify or re-submit it, as the case may be, within the period of time originallyallotted or such extended time as may be allowed for submission of eBids, when changesare made to the bidding document by the procuring entity:Provided that the eBid last submitted or the eBid as modified by the bidder shall beconsidered for evaluation.Page 25 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project3) Period of Validity of Bidsa) eBids submitted by the bidders shall remain valid during the period specified in the NIB/bidding document. A eBid valid for a shorter period shall be rejected by the procuring entityas non-responsive eBid.b) Prior to the expiry of the period of validity of eBids, the procuring entity, in exceptionalcircumstances, may request the bidders to extend the bid validity period for anadditional specified period of time. A bidder may refuse the request and such refusal shallbe treated as withdrawal of eBid and in such circumstances bid security shall not beforfeited.c) Bidders that agree to an extension of the period of validity of their eBids shall extend or getextended the period of validity of bid securities submitted by them or submit new bidsecurities to cover the extended period of validity of their bids. A bidder whose bid securityis not extended, or that has not submitted a new bid security, is considered to have refusedthe request to extend the period of validity of its eBid.4) Format and Signing of eBidsa) Bidders must submit their bids online at eProcurement portal i.e.http://eproc.rajasthan.gov.in.b) All the documents uploaded should be digitally signed with the DSC of authorizedsignatory.c) A Single stage-Two part/ cover system shall be followed for the eBid: -a. Technical Bid, including fee details, eligibility & technical documentsb. Financial Bidd) The technical bid shall consist of the following documents: -S. No. Documents Type Document FormatFee Details1. Bidding document Fee (Tender Fee) Proof of submission (PDF)2. RISL Processing Fee (eProc) Instrument/ Proof of submission(PDF)3. Bid Security (EMD) Instrument/ Proof of submission(PDF)4. All the documents mentioned in the“Eligibility Criteria”, in support of theeligibilityAs per the format mentionedagainst the respective eligibilitycriteria clause (PDF)Technical Documents5. Bidder‟s Authorisation Certificate As per Annexure-1 (PDF)6. Self Declaration As per Annexure-2 (PDF)7. Certificate of Conformity/ No Deviation As per Annexure-3 (PDF)Page 26 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectb) Financial bid shall include the following documents: -S. No. Documents Type Document Format1. Covering Letter – Financial eBid On bidder‟s letter head dulysigned by authorized signatoryas per Annexure-6 (PDF)2. Financial eBid As per BoQ (.XLS) formatavailable on eProc portalc) The bidder should ensure that all the required documents, as mentioned in this biddingdocument, are submitted along with the eBid and in the prescribed format only. Nonsubmissionof the required documents or submission of the documents in a differentformat/ contents may lead to the rejections of the eBid submitted by the bidder.5) Cost & Language of Biddinga) The Bidder shall bear all costs associated with the preparation and submission of its eBid,and the procuring entity shall not be responsible or liable for those costs, regardless of theconduct or outcome of the bidding process.b) The eBid, as well as all correspondence and documents relating to the eBid exchanged bythe Bidder and the procuring entity, shall be written only in English Language. Supportingdocuments and printed literature that are part of the eBid may be in another languageprovided they are accompanied by an accurate translation of the relevant passages inEnglish/ Hindi language, in which case, for purposes of interpretation of the eBid, suchtranslation shall govern.6) Alternative/ Multiple BidsAlternative/ Multiple eBids shall not be considered at all.7) Bid Security (EMD)Every bidder, if not exempted, participating in the procurement process will be required tofurnish the bid security as specified in the NIB.a) In lieu of bid security, a bid securing declaration shall be taken from Departments of theState Government, Undertakings, Corporations, Autonomous bodies, Registered Societiesand Cooperative Societies which are owned or controlled or managed by the StateGovernment and Government Undertakings of the Central Government.b) Bid security instrument or cash receipt of bid security or a bid securing declaration shallnecessarily accompany the sealed technical bid.c) Bid security of a bidder lying with the procuring entity in respect of other bids awaitingdecision shall not be adjusted towards bid security for the fresh bids. The bid securityoriginally deposited may, however, be taken into consideration in case bids are re-invited.Page 27 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectd) The bid security may be given in the form of a banker‟s cheque or demand draft or bankguarantee, in specified format, of a scheduled bank or deposited through eGRAS. The bidsecurity must remain valid thirty days beyond the original or extended validity period of thebid.e) The issuer of the bid security and the confirmer, if any, of the bid security, as well as theform and terms of the bid security, must be acceptable to the procuring entity.f) Prior to presenting a submission, a bidder may request the procuring entity to confirm theacceptability of proposed issuer of a bid security or of a proposed confirmer, if required.The procuring entity shall respond promptly to such a request.g) The bank guarantee presented as bid security shall be got confirmed from the concernedissuing bank. However, the confirmation of the acceptability of a proposed issuer or of anyproposed confirmer does not preclude the procuring entity from rejecting the bid securityon the ground that the issuer or the confirmer, as the case may be, has become insolventor has otherwise ceased to be creditworthy.h) The bid security of unsuccessful bidders shall be refunded soon after final acceptance ofsuccessful bid and signing of Agreement and submitting performance security.i) The Bid security taken from a bidder shall be forfeited, including the interest, if any, in thefollowing cases, namely: -a. when the bidder withdraws or modifies its bid after opening of bids;b. when the bidder does not execute the agreement, if any, after placement of supply/work order within the specified period;c. when the bidder fails to commence the supply of the goods or service or execute workas per supply/ work order within the time specified;d. when the bidder does not deposit the performance security within specified period afterthe supply/ work order is placed; ande. if the bidder breaches any provision of code of integrity, prescribed for bidders,specified in the bidding document.j) Notice will be given to the bidder with reasonable time before bid security (EMD) depositedis forfeited.k) No interest shall be payable on the bid security (EMD).l) In case of the successful bidder, the amount of bid security may be adjusted in arriving atthe amount of the Performance Security, or refunded if the successful bidder furnishes thefull amount of performance security.m) The procuring entity shall promptly return the bid security after the earliest of the followingevents, namely:-a. the expiry of validity of bid security;Page 28 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectb. the execution of agreement for procurement and performance security is furnished bythe successful bidder;c. the cancellation of the procurement process; ord. the withdrawal of bid prior to the deadline for presenting bids, unless the biddingdocuments stipulate that no such withdrawal is permitted.8) Deadline for the submission of eBidsa) Bids shall be received online at eProcurement portal and up to the time and date specifiedin the NIB.b) Normally, the date of submission and opening of eBids would not be extended. Inexceptional circumstances or when the bidding document are required to be substantiallymodified as a result of discussions in pre-bid meeting (if any)/ conference or otherwise andthe time with the prospective bidders for preparation of eBids appears insufficient, the datemay be extended by the procuring entity. In such case the publicity of extended time anddate shall be given in the manner, as was given at the time of issuing the original NIB andshall also be placed on the State Public Procurement Portal, if applicable. It would beensured that after issue of corrigendum, reasonable time is available to the bidders forpreparation and submission of their eBids. The procuring entity shall also publish suchmodifications in the bidding document in the same manner as the publication of initialbidding document. If, in the office of the eBids receiving and opening authority, the lastdate of submission or opening of eBids is a non-working day, the eBids shall be receivedor opened on the next working day.9) Withdrawal, Substitution, and Modification of eBidsa) If permitted on eProc portal, a Bidder may withdraw its eBid or re-submit its eBid (technicaland/ or financial cover) as per the instructions/ procedure mentioned at eProc websiteunder the section "Bidder's Manual Kit".b) eBids withdrawn shall not be opened and processes further.10) Opening of eBidsa) The eBids shall be opened by the bid opening & evaluation committee on the date andtime mentioned in the NIB in the presence of the bidders or their authorisedrepresentatives who choose to be present.b) The committee may co-opt experienced persons in the committee to conduct the processof eBid opening.c) The committee shall prepare a list of the bidders or their representatives attending theopening of eBids and obtain their signatures on the same. The list shall also contain therepresentative‟s name and telephone number and corresponding bidders‟ names andPage 29 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectaddresses. The authority letters, if any, brought by the representatives shall be attached tothe list. The list shall be signed by all the members of eBid opening committee with dateand time of opening of the eBids.d) All the documents comprising of technical eBid/ cover shall be opened & downloaded fromthe eProc website (only for the bidders who have submitted the prescribed fee(s) toDoIT&C).e) The committee shall conduct a preliminary scrutiny of the opened technical eBids toassess the prima-facie responsiveness and ensure that the: -a. bid is accompanied by bidding document fee, bid security or bid securing declaration,and processing fee (if applicable);b. bid is valid for the period, specified in the bidding document;c. bid is unconditional and the bidder has agreed to give the required performancesecurity; andd. other conditions, as specified in the bidding document are fulfilled.e. any other information which the committee may consider appropriate.f) No eBid shall be rejected at the time of eBid opening except the eBids not accompaniedwith the proof of payment or instrument of the required price of bidding document,processing fee and bid security.g) The Financial eBid cover shall be kept unopened and shall be opened later on the dateand time intimated to the bidders who qualify in the evaluation of technical eBids.11) Selection Method:a) There are two items in the financial bid for each district. The selection method is LeastCost Based Selection (LCBS or L1) calculated for each district separately for each itemindividually and not on the total financial bid.12) Clarification of eBidsb) To assist in the examination, evaluation, comparison and qualification of the eBids, the bidevaluation committee may, at its discretion, ask any bidder for a clarification regarding itseBid. The committee‟s request for clarification and the response of the bidder shall be inwriting.c) Any clarification submitted by a bidder with regard to its eBid that is not in response to arequest by the committee shall not be considered.d) No change in the prices or substance of the eBid shall be sought, offered, or permitted,except to confirm the correction of arithmetic errors discovered by the committee in theevaluation of the financial eBids.Page 30 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projecte) No substantive change to qualification information or to a submission, including changesaimed at making an unqualified bidder, qualified or an unresponsive submission,responsive shall be sought, offered or permitted.f) All communications generated under this rule shall be included in the record of theprocurement proceedings.13) Evaluation & Tabulation of Technical eBidsa) Determination of Responsivenessa. The bid evaluation committee shall determine the responsiveness of a eBid on thebasis of bidding document and the provisions of pre-qualification/ eligibility criteria ofthe bidding document.b. A responsive eBid is one that meets the requirements of the bidding document withoutany material deviation, reservation, or omission where: -i. “deviation” is a departure from the requirements specified in the bidding document;ii. “reservation” is the setting of limiting conditions or withholding from completeacceptance of the requirements specified in the bidding document; andiii. “Omission” is the failure to submit part or all of the information or documentationrequired in the bidding document.c. A material deviation, reservation, or omission is one that,i. if accepted, shall:-1. affect in any substantial way the scope, quality, or performance of the subjectmatter of procurement specified in the bidding documents; or2. limits in any substantial way, inconsistent with the bidding documents, theprocuring entity‟s rights or the bidder‟s obligations under the proposed contract;orii. if rectified, shall unfairly affect the competitive position of other bidders presentingresponsive eBids.d. The bid evaluation committee shall examine the technical aspects of the eBid inparticular, to confirm that all requirements of bidding document have been met withoutany material deviation, reservation or omission.e. The procuring entity shall regard a eBid as responsive if it conforms to all requirementsset out in the bidding document, or it contains minor deviations that do not materiallyalter or depart from the characteristics, terms, conditions and other requirements setout in the bidding document, or if it contains errors or oversights that can be correctedwithout touching on the substance of the eBid.b) Non-material Non-conformities in eBidsPage 31 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projecta. The bid evaluation committee may waive any non-conformities in the eBid that do notconstitute a material deviation, reservation or omission, the eBid shall be deemed to besubstantially responsive.b. The bid evaluation committee may request the bidder to submit the necessaryinformation or document within a reasonable period of time. Failure of the bidder tocomply with the request may result in the rejection of its eBid.c. The bid evaluation committee may rectify non-material nonconformities or omissions onthe basis of the information or documentation received from the bidder under (b)above.c) Technical Evaluation CriteriaBids shall be evaluated on the basis of documents submitted with technical bid.d) Tabulation of Technical eBidsa. If Technical eBids have been invited, they shall be tabulated by the bid evaluationcommittee in the form of a comparative statement to evaluate the qualification of thebidders against the criteria for qualification set out in the bidding document.b. The members of bid evaluation committee shall give their recommendations below thetable as to which of the bidders have been found to be qualified in evaluation ofTechnical eBids and sign it.e) The number of firms qualified in technical evaluation, if less than three for each district andit is considered necessary by the procuring entity to continue with the procurementprocess, reasons shall be recorded in writing and included in the record of the procurementproceedings.f) The bidders who qualified in the technical evaluation shall be informed in writing about thedate, time and place of opening of their financial eBids.14) Evaluation & Tabulation of Financial eBidsSubject to the provisions of “Comparison of bids and determination of the best value bid”,“Division of Quantities among more than One Bidder at the Time of Award” and “Acceptance ofSuccessful eBid and Award of Contract” below, the procuring entity shall take following actionsfor evaluation of financial eBids:-a) The financial eBids of the bidders who qualified in technical evaluation shall be openedonline at the notified time, date and place by the bid evaluation committee in the presenceof the bidders or their representatives who choose to be present.b) the process of opening of the financial eBids shall be similar to that of technical eBids.Page 32 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectc) the names of the bidders, the rates given by them and conditions put, if any, shall be readout and recorded;d) conditional eBids are liable to be rejected;e) the bid evaluation committee shall prepare a comparative statement separately for eachdistrict in tabular form in accordance with rules along with its report on evaluation offinancial eBids and recommend the lowest offer for acceptance to the procuring entity, ifprice is the only criterion, or most advantageous eBid in other case;f) The members of bids evaluation committee shall give their recommendations below thetable regarding lowest eBid or most advantageous eBid and sign it.g) it shall be ensured that the offer recommended for sanction is justifiable looking to theprevailing market rates of the goods, works or service required to be procured.15) Comparison of bids and determination of the best value bida) The tendering authority shall compare responsive bids of all eligible bidders to determinethe best value bid for each district separately, in accordance with the evaluation criteriagiven in this BID DOCUMENT.b) There are two items in the financial bid for each District:a. Unit cost of Enrolment per successful Aadhaar number generated.b. Additional unit cost for Scanning of documents per successful Aadhaar numbergenerated as per scope of work chapter 4, clause 1, B.c) For evaluation of financial bid, the above two items shall be considered individually andseparately for each district.d) Initially, the unit cost of Enrolment per successful Aadhaar number generated quoted bythe bidders at serial number 1 of the financial bid format/BoQ only shall be considered. Thebidder with least quote of this item shall be the successful best value (L1) bidder.e) If more than one bidder quotes the same rate then lottery will be drawn to select thesuccessful bidder.f) The comparison shall include all costs and all taxes and duties applicable to the bidder asper law of the Central/ State Government/ Local Authorities except Service Tax.g) If and when scanning of the document is mandated by UIDAI, the successful bidder(s)shall be asked to match the L1 quote of the corresponding districts (calculated for allresponsive bidders) for the second item mentioned in the financial bid format/BoQ. Onmatching this rate, and subject to acceptance of this rate, with or without negotiation, thesuccessful bidder(s) will have to perform scanning of documents as mentioned in scope ofwork and will be paid accordingly. Otherwise, the tendering authority/purchaser shall befree to terminate the contract as per the „termination for convenience‟ clause.Page 33 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project16) Division of Quantities among more than One Bidder at the Time of Awarda) After determination of the best value bid, all the responsive and eligible bidders of thatdistrict shall be asked to match the best value (L1) bid.b) If one (01) or more such bidders match the best value (L1) bid, order will be placed bysplitting the total required quantity among the best value bidder and one bidder who matchthe best value (L1) bid. In case there are more than one bidder who matches the bestvalue (L1) bid, the bidders with lower original bid value will be given preference. The ratioof the splitting shall be 60:40 (as far as possible) among the two (02) selected bidders, withthe higher share to the original best value (L1) bidder and the remaining share to the otherselected bidders.c) In case no other eligible and responsive bidder matches the best value (L1) bid, the orderfor the total required quantity shall be placed to the best value (L1) bidder.17) Correction of Arithmetic Errors in Financial eBidsThe bid evaluation committee shall correct arithmetical errors in substantially responsiveeBids, on the following basis, namely: -a) if there is a discrepancy between the unit price and the total price that is obtained bymultiplying the unit price and quantity, the unit price shall prevail and the total price shallbe corrected, unless in the opinion of the bid evaluation committee there is an obviousmisplacement of the decimal point in the unit price, in which case the total price as quotedshall govern and the unit price shall be corrected;b) if there is an error in a total corresponding to the addition or subtraction of subtotals, thesubtotals shall prevail and the total shall be corrected; andc) if there is a discrepancy between words and figures, the amount in words shall prevail,unless the amount expressed in words is related to an arithmetic error, in which case theamount in figures shall prevail subject to clause (a) and (b) above.18) Negotiationsa) Except in case of procurement by method of single source procurement or procurement bycompetitive negotiations, to the extent possible, no negotiations shall be conducted afterthe pre-bid stage (if any). All clarifications needed to be sought shall be sought in the prebidstage itself.b) Negotiations may, however, be undertaken only with the lowest or most advantageousbidder of the district when the rates are considered to be much higher than the prevailingmarket rates.c) The bid evaluation committee shall have full powers to undertake negotiations. Detailedreasons and results of negotiations shall be recorded in the proceedings.Page 34 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectd) The lowest or most advantageous bidder shall be informed in writing either throughmessenger or by registered letter and e-mail (if available). A minimum time of seven daysshall be given for calling negotiations. In case of urgency the bid evaluation committee,after recording reasons, may reduce the time, provided the lowest or most advantageousbidder has received the intimation and consented to regarding holding of negotiations.e) Negotiations shall not make the original offer made by the bidder inoperative. The bidevaluation committee shall have option to consider the original offer in case the bidderdecides to increase rates originally quoted or imposes any new terms or conditions.f) In case of non-satisfactory achievement of rates from lowest or most advantageous bidder,the bid evaluation committee may choose to make a written counter offer to the lowest ormost advantageous bidder and if this is not accepted by him, the committee may decide toreject and re-invite eBids or to make the same counter-offer first to the second lowest ormost advantageous bidder, then to the third lowest or most advantageous bidder and so onin the order of their initial standing and work/ supply order be awarded to the bidder whoaccepts the counter-offer. This procedure would be used in exceptional cases only.g) In case the rates even after the negotiations are considered very high, fresh eBids shall beinvited.19) Exclusion of eBids/ Disqualificationa) A procuring entity shall exclude/ disqualify a eBid, if: -a. the information submitted, concerning the qualifications of the bidder, was false orconstituted a misrepresentation; orb. the information submitted, concerning the qualifications of the bidder, was materiallyinaccurate or incomplete; andc. the bidder is not qualified as per pre-qualification/ eligibility criteria mentioned in thebidding document;d. the eBid materially departs from the requirements specified in the bidding document orit contains false information;e. the bidder, submitting the eBid, his agent or any one acting on his behalf, gave oragreed to give, to any officer or employee of the procuring entity or other governmentalauthority a gratification in any form, or any other thing of value, so as to undulyinfluence the procurement process;f. a bidder, in the opinion of the procuring entity, has a conflict of interest materiallyaffecting fair competition.b) A eBid shall be excluded/ disqualified as soon as the cause for its exclusion/disqualification is discovered.Page 35 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectc) Every decision of a procuring entity to exclude a eBid shall be for reasons to be recorded inwriting and shall be: -a. communicated to the concerned bidder in writing;b. published on the State Public Procurement Portal, if applicable.20) Lack of competitiona) A situation may arise where, if after evaluation of eBids, the bid evaluation committee mayend-up with one responsive eBid only. In such situation, the bid evaluation committeewould check as to whether while floating the NIB all necessary requirements to encouragecompetition like standard bid conditions, industry friendly specifications, wide publicity,sufficient time for formulation of eBids, etc. were fulfilled. If not, the NIB would be re-floatedafter rectifying deficiencies. The bid process shall be considered valid even if there is oneresponsive eBid, provided that: -a. the eBid is technically qualified;b. the price quoted by the bidder is assessed to be reasonable;c. the eBid is unconditional and complete in all respects;d. there are no obvious indicators of cartelization amongst bidders; ande. the bidder is qualified as per the provisions of pre-qualification/ eligibility criteria in thebidding documentb) The bid evaluation committee shall prepare a justification note for approval by the nexthigher authority of the procuring entity, with the concurrence of the accounts member.c) In case of dissent by any member of bid evaluation committee, the next higher authority indelegation of financial powers shall decide as to whether to sanction the single eBid or reinviteeBids after recording reasons.d) If a decision to re-invite the eBids is taken, market assessment shall be carried out forestimation of market depth, eligibility criteria and cost estimate.21) Acceptance of the successful eBid and award of contracta) The procuring entity after considering the recommendations of the bid evaluationcommittee and the conditions of eBid, if any, financial implications, trials, sample testingand test reports, etc., shall accept or reject the successful eBid. If any member of the bidevaluation committee, has disagreed or given its note of dissent, the matter shall bereferred to the next higher authority, as per delegation of financial powers, for decision.b) Decision on eBids shall be taken within original validity period of eBids and time periodallowed to procuring entity for taking decision. If the decision is not taken within the originalvalidity period or time limit allowed for taking decision, the matter shall be referred to thenext higher authority in delegation of financial powers for decision.Page 36 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectc) Before award of the district-wise contract, the procuring entity shall ensure that the price ofsuccessful eBid is reasonable and consistent with the required quality.d) A eBid shall be treated as successful only after the competent authority has approved theprocurement in terms of that eBid.e) The procuring entity shall award the contract to the bidder whose offer has beendetermined to be the lowest or most advantageous for the district concerned in accordancewith the evaluation criteria set out in the bidding document and if the bidder has beendetermined to be qualified to perform the contract satisfactorily on the basis of qualificationcriteria fixed for the bidders in the bidding document for the subject matter of procurement.f) Prior to the expiration of the period of bid validity, the procuring entity shall inform thesuccessful bidder, in writing, that its eBid has been accepted.g) As soon as a eBid is accepted by the competent authority for a district, its written intimationshall be sent to the concerned bidder by registered post or email and asked to execute anagreement in the format given in the bidding documents on a non-judicial stamp ofrequisite value and deposit the amount of performance security or a performance securitydeclaration, if applicable, within a period specified in the bidding documents or where theperiod is not specified in the bidding documents then within fifteen days from the date onwhich the letter of acceptance or letter of intent is dispatched to the bidder.h) If the issuance of formal letter of acceptance is likely to take time, in the meanwhile a Letterof Intent (LOI) may be sent to the bidder. The acceptance of an offer is complete as soonas the letter of acceptance or letter of intent is posted and/ or sent by email (if available) tothe address of the bidder given in the bidding document. Until a formal contract isexecuted, the letter of acceptance or LOI shall constitute a binding contract.i) The bid security of the bidders whose eBids could not be accepted shall be refunded soonafter the contract with the successful bidder is signed and its performance security isobtained for concerned district.22) Information and publication of awardInformation of award of contract shall be communicated to all participating bidders andpublished on the respective website(s) as specified in NIB.23) Procuring entity’s right to accept or reject any or all eBidsThe Procuring entity reserves the right to accept or reject any eBid, and to annul (cancel) thebidding process and reject all eBids at any time prior to award of contract, without therebyincurring any liability to the bidders.Page 37 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project24) Right to vary quantitya) At the time of award of contract, the quantity of goods, works or services originallyspecified in the bidding documents may be increased, but such increase shall not exceed20% of the quantity specified in the bidding documents. It shall be without any change inthe unit prices or other terms and conditions of the eBid and the bidding documents.b) If the procuring entity does not procure any subject matter of procurement or procures lessthan the quantity specified in the bidding documents due to change in circumstances,the bidder shall not be entitled for any claim or compensation.c) Repeat orders for extra items or additional quantities may be placed on the rates andconditions given in the contract (if the original order was given after inviting opencompetitive eBids). Delivery or completion period may also be proportionately increased.The limits of repeat order shall be as under: -a. 50% of the quantity of the individual items and 20% of the value of original contract incase of works; andb. 25% of the value of goods or services of the original contract.25) Performance Security Deposit (PSD)a) Prior to execution of agreement, Performance security shall be solicited from all successfulbidders except the departments of the State Government and undertakings, corporations,autonomous bodies, registered societies, co-operative societies which are owned orcontrolled or managed by the State Government and undertakings of the CentralGovernment. However, a performance security declaration shall be taken from them. TheState Government may relax the provision of performance security in particularprocurement or any class of procurement.b) The amount of performance security shall be 5% of the contractual value (calculated bymultiplying 100% of awarded population with the successful L1 rate for the district) forwhich bid is accepted, on or before signing of contract. In case of Small Scale Industries(SSI) of Rajasthan, it shall be 1% of the amount of quantity ordered for supply of goodsand in case of sick industries, other than SSI, whose cases are pending before the Boardof Industrial and Financial Reconstruction (BIFR), it shall be 2% of the amount of supplyorder.c) Performance security shall be furnished in any one of the following forms: -a. deposit though eGRAS;b. Bank Draft or Banker's Cheque of a scheduled bank;c. National Savings Certificates and any other script/ instrument underNational Savings Schemes for promotion of small savings issued by a Post Officein Rajasthan, if the same can be pledged under the relevant rules. They shall bePage 38 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectaccepted at their surrender value at the time of bid and formally transferred in thename of procuring entity with the approval of Head Post Master;d. Bank guarantee/s of a scheduled bank. It shall be got verified from the issuingbank. Other conditions regarding bank guarantee shall be same as mentioned inthe bidding document for bid security (EMD);e. Fixed Deposit Receipt (FDR) of a scheduled bank. It shall be in the name ofprocuring entity on account of bidder and discharged by the bidder in advance. Theprocuring entity shall ensure before accepting the FDR that the bidder furnishes anundertaking from the bank to make payment/ premature payment of the FDR ondemand to the procuring entity without requirement of consent of the bidderconcerned. In the event of forfeiture of the performance security, the Fixed Depositshall be forfeited along with interest earned on such Fixed Deposit.d) Performance security furnished in the form specified in clause [b.] to [e.] of (c) above shallremain valid for a period of 60 days beyond the date of completion of all contractualobligations of the bidder, including warranty obligations and maintenance and defectliability period.e) Forfeiture of Security Deposit: Security amount in full or part may be forfeited, includinginterest, if any, in the following cases:-a. When any terms and condition of the contract is breached.b. When the bidder fails to make complete supply satisfactorily.c. if the bidder breaches any provision of code of integrity, prescribed for bidders,specified in the bidding document.f) Notice will be given to the bidder with reasonable time before PSD deposited is forfeited.g) No interest shall be payable on the PSD.26) Execution of agreementa) A procurement contract shall come into force from the date on which the letter ofacceptance or letter of intent is despatched to the bidder.b) The successful bidder shall sign the procurement contract within 15 days from the date onwhich the letter of acceptance or letter of intent is despatched to the successful bidder.c) If the bidder, whose eBid has been accepted, fails to sign a written procurement contract orfails to furnish the required performance security within specified period, the procuringentity shall take action against the successful bidder as per the provisions of the biddingdocument and Act. The procuring entity may, in such case, cancel the procurementprocess or if it deems fit, offer for acceptance the rates of lowest or most advantageousbidder to the next lowest or most advantageous bidder, in accordance with the criteria andprocedures set out in the bidding document.Page 39 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectd) The bidder will be required to execute the agreement on a non-judicial stamp of specifiedvalue at its cost and to be purchase from anywhere in Rajasthan only.27) Confidentialitya) Notwithstanding anything contained in this bidding document but subject to the provisionsof any other law for the time being in force providing for disclosure of information, aprocuring entity shall not disclose any information if such disclosure, in its opinion, is likelyto: -a. impede enforcement of any law;b. affect the security or strategic interests of India;c. affect the intellectual property rights or legitimate commercial interests of bidders;d. affect the legitimate commercial interests of the procuring entity in situations that mayinclude when the procurement relates to a project in which the procuring entity is tomake a competitive bid, or the intellectual property rights of the procuring entity.b) The procuring entity shall treat all communications with bidders related to the procurementprocess in such manner as to avoid their disclosure to competing bidders or to any otherperson not authorised to have access to such information.c) The procuring entity may impose on bidders and sub-contractors, if there are any forfulfilling the terms of the procurement contract, conditions aimed at protecting information,the disclosure of which violates (a) above.d) In addition to the restrictions specified above, the procuring entity, while procuring asubject matter of such nature which requires the procuring entity to maintain confidentiality,may impose condition for protecting confidentiality of such information.28) Cancellation of procurement processa) If any procurement process has been cancelled, it shall not be reopened but it shall notprevent the procuring entity from initiating a new procurement process for the same subjectmatter of procurement, if required.b) A procuring entity may, for reasons to be recorded in writing, cancel the process ofprocurement initiated by it -a. at any time prior to the acceptance of the successful eBid; orb. after the successful eBid is accepted in accordance with (d) and (e) below.c) The procuring entity shall not open any bids or proposals after taking a decision to cancelthe procurement and shall return such unopened bids or proposals.d) The decision of the procuring entity to cancel the procurement and reasons for suchdecision shall be immediately communicated to all bidders that participated in theprocurement process.Page 40 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projecte) If the bidder whose eBid has been accepted as successful fails to sign any writtenprocurement contract as required, or fails to provide any required security for theperformance of the contract, the procuring entity may cancel the procurement process.f) If a bidder is convicted of any offence under the Act, the procuring entity may: -a. cancel the relevant procurement process if the eBid of the convicted bidder has beendeclared as successful but no procurement contract has been entered into;b. rescind (cancel) the relevant contract or forfeit the payment of all or a part of thecontract value if the procurement contract has been entered into between the procuringentity and the convicted bidder.29) Code of Integrity for Biddersa) No person participating in a procurement process shall act in contravention of the code ofintegrity prescribed by the State Government.b) The code of integrity include provisions for: -a. Prohibitingi. any offer, solicitation or acceptance of any bribe, reward or gift or any materialbenefit, either directly or indirectly, in exchange for an unfair advantage in theprocurement process or to otherwise influence the procurement process;ii. any omission, including a misrepresentation that misleads or attempts to misleadso as to obtain a financial or other benefit or avoid an obligation;iii. any collusion, bid rigging or anti-competitive behaviour to impair the transparency,fairness and progress of the procurement process;iv. improper use of information shared between the procuring entity and the bidderswith an intent to gain unfair advantage in the procurement process or for personalgain;v. any financial or business transactions between the bidder and any officer oremployee of the procuring entity;vi. any coercion including impairing or harming or threatening to do the same, directlyor indirectly, to any party or to its property to influence the procurement process;vii. any obstruction of any investigation or audit of a procurement process;b. disclosure of conflict of interest;c. disclosure by the bidder of any previous transgressions with any entity in India or anyother country during the last three years or of any debarment by any other procuringentity.c) Without prejudice to the provisions below, in case of any breach of the code of integrity bya bidder or prospective bidder, as the case may be, the procuring entity may takeappropriate measures including: -Page 41 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projecta. exclusion of the bidder from the procurement process;b. calling-off of pre-contract negotiations and forfeiture or encashment of bid security;c. forfeiture or encashment of any other security or bond relating to the procurement;d. recovery of payments made by the procuring entity along with interest thereon at bankrate;e. cancellation of the relevant contract and recovery of compensation for loss incurred bythe procuring entity;f. debarment of the bidder from participation in future procurements of the procuringentity for a period not exceeding three years under section 46.30) Interference with Procurement ProcessA bidder, who: -a) withdraws from the procurement process after opening of financial bids;b) withdraws from the procurement process after being declared the successful bidder;c) fails to enter into procurement contract after being declared the successful bidder;d) fails to provide performance security or any other document or security required in termsof the bidding documents after being declared the successful bidder, without validgrounds,shall, in addition to the recourse available in the bidding document or thecontract, be punished with fine which may extend to fifty lakh rupees or ten per cent ofthe assessed value of procurement, whichever is less.31) Appealsa) Subject to “Appeal not to lie in certain cases” below, if any bidder or prospective bidder isaggrieved that any decision, action or omission of the procuring entity is incontravention to the provisions of the Act or the rules or guidelines issued thereunder, hemay file an appeal to such officer of the procuring entity, as may be designated by it for thepurpose, within a period of 10 days from the date of such decision or action, omission, asthe case may be, clearly giving the specific ground or grounds on which he feelsaggrieved:a. Provided that after the declaration of a bidder as successful in terms of “Award ofContract”, the appeal may be filed only by a bidder who has participated inprocurement proceedings:b. Provided further that in case a procuring entity evaluates the technical eBid before theopening of the financial eBid, an appeal related to the matter of financial eBid may befiled only by a bidder whose technical eBid is found to be acceptable.Page 42 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectb) The officer to whom an appeal is filed under (a) above shall deal with the appeal asexpeditiously as possible and shall endeavour to dispose it of within 30 days from the dateof filing of the appeal.c) If the officer designated under (a) above fails to dispose of the appeal filed under that subsectionwithin the period specified in (c) above, or if the bidder or prospective bidder or theprocuring entity is aggrieved by the order passed, the bidder or prospective bidder or theprocuring entity, as the case may be, may file a second appeal to an officer or authoritydesignated by the State Government in this behalf within 15 days from the expiry of theperiod specified in (c) above or of the date of receipt of the order passed under (b) above,as the case may be.d) The officer or authority to which an appeal is filed under (c) above shall deal with theappeal as expeditiously as possible and shall endeavour to dispose it of within 30 daysfrom the date of filing of the appeal:e) The officer or authority to which an appeal may be filed under (a) or (d) above shall be :First Appellate Authority: Principal Secretary or as determined by GoRSecond Appellate Authority: Finance Department, GoRf) Form of Appeal:a. Every appeal under (a) and (c) above shall be as per Annexure-9 along with asmany copies as there are respondents in the appeal.b. Every appeal shall be accompanied by an order appealed against, if any, affidavitverifying the facts stated in the appeal and proof of payment of fee.c. Every appeal may be presented to First Appellate Authority or Second AppellateAuthority, as the case may be, in person or through registered post or authorisedrepresentative.g) Fee for Appeal: Fee for filing appeal:a. Fee for first appeal shall be rupees two thousand five hundred and for secondappeal shall be rupees ten thousand, which shall be non-refundable.b. The fee shall be paid in the form of bank demand draft or banker‟s cheque of aScheduled Bank payable in the name of Appellate Authority concerned.h) Procedure for disposal of appeal:a. The First Appellate Authority or Second Appellate Authority, as the case may be,upon filing of appeal, shall issue notice accompanied by copy of appeal, affidavitand documents, if any, to the respondents and fix date of hearing.b. On the date fixed for hearing, the First Appellate Authority or Second AppellateAuthority, as the case may be, shall,-i. hear all the parties to appeal present before him; andPage 43 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectii. peruse or inspect documents, relevant records or copies thereof relating tothe matter.c. After hearing the parties, perusal or inspection of documents and relevant recordsor copies thereof relating to the matter, the Appellate Authority concerned shallpass an order in writing and provide the copy of order to the parties to appeal freeof cost.d. The order passed under (c) shall also be placed on the State Public ProcurementPortal.i) No information which would impair the protection of essential security interests of India, orimpede the enforcement of law or fair competition, or prejudice the legitimate commercialinterests of the bidder or the procuring entity, shall be disclosed in a proceeding under anappeal.32) Stay of procurement proceedingsWhile hearing of an appeal, the officer or authority hearing the appeal may, on an applicationmade in this behalf and after affording a reasonable opportunity of hearing to the partiesconcerned, stay the procurement proceedings pending disposal of the appeal, if he, or it, issatisfied that failure to do so is likely to lead to miscarriage of justice.33) Vexatious Appeals & ComplaintsWhoever intentionally files any vexatious, frivolous or malicious appeal or complaint under the“The Rajasthan Transparency Public Procurement Act 2012”, with the intention of delaying ordefeating any procurement or causing loss to any procuring entity or any other bidder, shall bepunished with fine which may extend to twenty lakh rupees or five per cent of the value ofprocurement, whichever is less.34) Offenses by Firms/ Companiesa) Where an offence under “The Rajasthan Transparency Public Procurement Act 2012” hasbeen committed by a company, every person who at the time the offence was committedwas in charge of and was responsible to the company for the conduct of the business ofthe company, as well as the company, shall be deemed to be guilty of having committedthe offence and shall be liable to be proceeded against and punished accordingly:b) Provided that nothing contained in this sub-section shall render any such person liable forany punishment if he proves that the offence was committed without his knowledge or thathe had exercised all due diligence to prevent the commission of such offence.c) Notwithstanding anything contained in (a) above, where an offence under this Act hasbeen committed by a company and it is proved that the offence has been committed withPage 44 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectthe consent or connivance of or is attributable to any neglect on the part of any director,manager, secretary or other officer of the company, such director, manager, secretary orother officer shall also be deemed to be guilty of having committed such offence and shallbe liable to be proceeded against and punished accordingly.d) For the purpose of this sectiona."company" means a body corporate and includes a limited liability partnership,firm, registered society or co-operative society, trust or other association ofindividuals; andb. "director" in relation to a limited liability partnership or firm, means a partner in thefirm.e) Abetment of certain offenses: Whoever abets an offence punishable under this Act,whether or not that offence is committed in consequence of that abetment, shall bepunished with the punishment provided for the offence.35) Debarment from Biddinga) A bidder shall be debarred by the State Government if he has been convicted of anoffencea. under the Prevention of Corruption Act, 1988 (Central Act No. 49 of 1988); orb. under the Indian Penal Code, 1860 (Central Act No. 45 of 1860) or any other lawfor the time being in force, for causing any loss of life or property or causing athreat to public health as part of execution of a public procurement contract.b) A bidder debarred under (a) above shall not be eligible to participate in a procurementprocess of any procuring entity for a period not exceeding three years commencing fromthe date on which he was debarred.c) If a procuring entity finds that a bidder has breached the code of integrity prescribed interms of “Code of Integrity for bidders” above, it may debar the bidder for a period notexceeding three years.d) Where the entire bid security or the entire performance security or any substitute thereof,as the case may be, of a bidder has been forfeited by a procuring entity in respect of anyprocurement process or procurement contract, the bidder may be debarred fromparticipating in any procurement process undertaken by the procuring entity for a periodnot exceeding three years.e) The State Government or a procuring entity, as the case may be, shall not debar a bidderunder this section unless such bidder has been given a reasonable opportunity of beingheard.Page 45 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project36) Monitoring of Contracta) An officer or a committee of officers named Contract Monitoring Committee (CMC) maybe nominated by procuring entity to monitor the progress of the contract during itsdelivery period.b) During the delivery period the CMC shall keep a watch on the progress of the contractand shall ensure that quantity of goods and service delivery is in proportion to the totaldelivery period given, if it is a severable contract, in which the delivery of the goods andservice is to be obtained continuously or is batched. If the entire quantity of goods andservice is to be delivered in the form of completed work or entire contract like fabricationwork, the process of completion of work may be watched and inspections of the selectedbidder‟s premises where the work is being completed may be inspected.c) If delay in delivery of goods and service is observed a performance notice would begiven to the selected bidder to speed up the delivery.d) Any change in the constitution of the firm, etc. shall be notified forth with by thecontractor in writing to the procuring entity and such change shall not relieve any formermember of the firm, etc., from any liability under the contract.e) No new partner/ partners shall be accepted in the firm by the selected bidder in respectof the contract unless he/ they agree to abide by all its terms, conditions and depositswith the procuring entity through a written agreement to this effect. The bidder‟s receiptfor acknowledgement or that of any partners subsequently accepted as above shall bindall of them and will be sufficient discharge for any of the purpose of the contract.f) The selected bidder shall not assign or sub-let his contract or any substantial part thereofto any other agency without the permission of procuring entity.Page 46 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project6. GENERALTERMS AND CONDITIONS OF TENDER & CONTRACTBidders should read these conditions carefully and comply strictly while sending their bids.DefinitionsFor the purpose of clarity, the following words and expressions shall have the meanings herebyassigned to them: -a) “Contract” means the Agreement entered into between the Purchaser and the successful/selected bidder, together with the Contract Documents referred to therein, including allattachments, appendices, and all documents incorporated by reference therein.b) “Contract Documents” means the documents listed in the Agreement, including anyamendments thereto.c) “Contract Price” means the price payable to the successful/ selected bidder as specified in theAgreement, subject to such additions and adjustments thereto or deductions there from, asmay be made pursuant to the Contract.d) “Day” means a calendar day.e) “Delivery” means the transfer of the Goods from the successful/ selected bidder to thePurchaser in accordance with the terms and conditions set forth in the Contract.f) “Completion” means the fulfilment of the related services by the successful/ selected bidder inaccordance with the terms and conditions set forth in the Contract.g) “Goods” means all of the commodities, raw material, machinery and equipment, and/or othermaterials that the successful/ selected bidder is required to supply to the Purchaser under theContract.h) “Purchaser” means the entity purchasing the Goods and related services, as specified in thebidding document.i) “Related Services” means the services incidental to the supply of the goods, such asinsurance, installation, training and initial maintenance and other similar obligations of thesuccessful/ selected bidder under the Contract.j) “Subcontractor” means any natural person, private or government entity, or a combination ofthe above, including its legal successors or permitted assigns, to whom any part of the Goodsto be supplied or execution of any part of the related services is subcontracted by thesuccessful/ selected bidder.k) “Supplier/ Successful or Selected bidder” means the person, private or government entity, or acombination of the above, whose eBid to perform the Contract has been accepted by thePurchaser and is named as such in the Agreement, and includes the legal successors orpermitted assigns of the successful/ selected bidder.l) “The Site,” where applicable, means the designated project place(s) named in the biddingdocument.Page 47 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectNote: The bidder shall be deemed to have carefully examined the conditions, specifications, size,make and drawings, etc., of the goods to be supplied and related services to be rendered. If thebidder has any doubts as to the meaning of any portion of these conditions or of the specification,drawing, etc., he shall, before submitting the eBid and signing the contract refer the same to theprocuring entity and get clarifications.1) Contract DocumentsSubject to the order of precedence set forth in the Agreement, all documents forming theContract (and all parts thereof) are intended to be correlative, complementary, and mutuallyexplanatory.2) Interpretationa) If the context so requires it, singular means plural and vice versa.b) Entire Agreement: The Contract constitutes the entire agreement between the Purchaserand the Supplier/ Selected Bidder and supersedes all communications, negotiations andagreements (whether written or oral) of parties with respect thereto made prior to thedate of Contract.c) Amendment: No amendment or other variation of the Contract shall be valid unless it is inwriting, is dated, expressly refers to the Contract, and is signed by a duly authorizedrepresentative of each party thereto.d) Non-waiver: Subject to the condition (f) below, no relaxation, forbearance, delay, orindulgence by either party in enforcing any of the terms and conditions of the Contract orthe granting of time by either party to the other shall prejudice, affect, or restrict the rightsof that party under the Contract, neither shall any waiver by either party of any breach ofContract operate as waiver of any subsequent or continuing breach of Contract.e) Any waiver of a party‟s rights, powers, or remedies under the Contract must be in writing,dated, and signed by an authorized representative of the party granting such waiver, andmust specify the right and the extent to which it is being waived.f) Severability: If any provision or condition of the Contract is prohibited or rendered invalidor unenforceable, such prohibition, invalidity or unenforceability shall not affect thevalidity or enforceability of any other provisions and conditions of the Contract.3) Languagea) The Contract as well as all correspondence and documents relating to the Contractexchanged by the successful/ selected bidder and the Purchaser, shall be written inEnglish language only. Supporting documents and printed literature that are part of theContract may be in another language provided they are accompanied by an accuratePage 48 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projecttranslation of the relevant passages in the language specified in the special conditions ofthe contract, in which case, for purposes of interpretation of the Contract, this translationshall govern.b) The successful/ selected bidder shall bear all costs of translation to the governinglanguage and all risks of the accuracy of such translation.4) Joint Venture, Consortium or Associationa) Unless otherwise specified in the special conditions of the contract, if the Supplier/ Bidderis a joint venture, consortium, or association, all of the parties shall be jointly andseverally liable to the Purchaser for the fulfilment of the provisions of the contract.5) Service of Notice, Documents & Ordersa) A notice, document or order shall be deemed to be served on any individual by -a. delivering it to the person personally; orb. leaving it at, or sending it by post to, the address of the place of residenceor business of the person last known;c. on a body corporate by leaving it at, or sending it by post to, the registered office ofthe body corporate.b) When the procedure laid down in (a) above is followed, service shall be deemed to beeffected by properly addressing, preparing and posting the document, notice or order, asthe case may be.6) Scope of Supplya) Subject to the provisions in the bidding document and contract, the services to besupplied shall be as specified in the bidding document.b) Unless otherwise stipulated in the Contract, the scope of supply shall include all suchitems not specifically mentioned in the Contract but that can be reasonably inferred fromthe Contract as being required for attaining delivery and completion of related services asif such items were expressly mentioned in the Contract.7) Supplier’s/ Selected Bidder’s ResponsibilitiesThe Supplier/ Selected Bidder shall supply all services included in the scope of supply inaccordance with the provisions of bidding document and/ or contract.8) Purchaser’s Responsibilitiesa) Whenever the supply of services requires that the Supplier/ Selected Bidder obtainpermits, approvals, and import and other licenses from local public authorities, thePurchaser shall, if so required by the Supplier/ Selected Bidder, make its best effort toPage 49 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectassist the Supplier/ Selected Bidder in complying with such requirements in a timely andexpeditious manner.b) The Purchaser shall pay all costs involved in the performance of its responsibilities, inaccordance with the general and special conditions of the contract.9) Contract Pricea) The Contract Price shall be paid as specified in the contract subject to any additions andadjustments thereto, or deductions there from, as may be made pursuant to the Contract.b) Prices charged by the Supplier/ Selected Bidder for the services performed under theContract shall not vary from the prices quoted by the Supplier/ Selected Bidder in its bid,with the exception of any price adjustments authorized in the special conditions of thecontract.10) Recoveries from Supplier/ Selected Biddera) Recoveries of liquidated damages, short supply, breakage, rejected articles shallordinary be made from bills.b) Amount may also be withheld to the extent of short supply, breakages, and rejectedarticles and in case of failure in satisfactory replacement by the supplier along withamount of liquidated damages shall be recovered from his dues and security depositavailable with the department.c) In case, recovery is not possible recourse will be taken under Rajasthan PDR Act or anyother law in force.11) Taxes & Dutiesa) The income tax and other taxes etc (if applicable) except service tax shall be deducted atsource from the payment to the Supplier/ Selected Bidder as per the law in force at thetime of execution of contract.b) The entry tax, if applicable shall be deducted at source and deposited in the governmenttreasury in proper revenue receipt head of account.c) Bid price is exclusive of service tax, hence Service tax shall be paid to the bidder inaddition to bid price. Bidder shall be responsible for depositing Service tax toGovernment.d) Service tax will be paid as per applicable rates at that time.e) However revision of any other tax or duty shall be on account of the bidder.f) Revision in service tax shall be on account of the procuring entity if it has been asked forseparately in the financial bid and is not taken into account for the purpose of comparisonof bids. If, however, they have not been asked for separately, any benefit or additionalPage 50 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectcost will be on account of the bidder. Revision of any other tax or duty shall be onaccount of the bidder.g) If any tax exemptions, reductions, allowances or privileges may be available to thesuccessful/ selected bidder in India, the Purchaser shall use its best efforts to enable thesuccessful/ selected bidder to benefit from any such tax savings to the maximumallowable extent.12) Confidential Informationa) The Purchaser and the Supplier/ Selected Bidder shall keep confidential and shall not,without the written consent of the other party hereto, divulge to any third party anydrawings, documents, data, or other information furnished directly or indirectly by theother party hereto in connection with the Contract, whether such information has beenfurnished prior to, during or following completion or termination of the Contract.b) The Purchaser shall not use such documents, data, and other information received fromthe Supplier/ Selected Bidder for any purposes unrelated to the Contract. Similarly, theSupplier/ Selected Bidder shall not use such documents, data, and other informationreceived from the Purchaser for any purpose other than the design, procurement, orother work and services required for the performance of the Contract.c) The obligation of a party under sub-clauses above, however, shall not apply toinformation that: -i. the Purchaser or Supplier/ Selected Bidder need to share with other institutionsparticipating in the Contract;ii. now or hereafter enters the public domain through no fault of that party;iii. can be proven to have been possessed by that party at the time of disclosure andwhich was not previously obtained, directly or indirectly, from the other party; oriv. otherwise lawfully becomes available to that party from a third party that has noobligation of confidentiality.d) The above provisions shall not in any way modify any undertaking of confidentiality givenby either of the parties hereto prior to the date of the Contract in respect of the supply orany part thereof.e) The provisions of this clause shall survive completion or termination, for whateverreason, of the Contract.Page 51 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project13) Delivery period & Extent of Quantity – Repeat Ordersa) The time specified for delivery shall be deemed to be the essence of the contract and thesuccessful bidder shall arrange supplies within the period on receipt of the firm orderfrom the Purchase Officer.b) The selected bidder shall arrange supplies within the stipulated time period.c) If the orders are placed in excess of the quantities, the bidder shall be bound to meet therequired supply. Repeat orders may also be placed on the rate and conditions given inthe bidding document. If the bidder fails to do so, the Purchase Officer shall be fee toarrange for the balance supply by limited tender or otherwise and the extra cost incurredshall be recoverable from the bidder.14) Liquidated Damages (LD)a) The Purchaser may without prejudice to all its other remedies under the Contract shalldeduct from the Contract Price, a sum equivalent to Rs. 100 per ES per calendar daydelay until actual delivery of performance as liquidated damages, subject to a maximumof 10% of the total ordered value.b) Fraction of a day in reckoning period of delay in supplies shall be eliminated if it is lessthan half a day.c) If the supplier requires an extension of time in completion of contractual supply onaccount of occurrence of any hindrance, he shall apply in writing to the authority, whichhas placed the supply order, for the same immediately on occurrence of the hindrancebut not after the stipulated date of completion of supply.d) Delivery period may be extended with or without liquidated damages if the delay in thesupply of goods is on account of hindrances beyond the control of the bidder.15) Bidders must make their own arrangements to obtain import licence, if necessary. If a bidderimposes conditions which are in addition to or in conflict with the conditions mentionedherein, his bid is liable to summary rejection. In any case none of such conditions will bedeemed to have been accepted unless specifically mentioned in the letter of acceptance ofbid issued by the Purchase Officer.16) Settlement of Disputes: If any dispute arise out of the contract with regard to theinterpretation, meaning and breach of the terms of the contract, the matter shall be referredto by the Parties to the Head of the Department who will appoint his senior most deputy asthe Sole Arbitrator of the dispute who will not be related to this contract and whose decisionshall be final.17) All legal proceedings, if necessary arise to institute may by any of the parties (Government ofContractor) shall have to be lodged in courts situated in Rajasthan and not elsewhere.Page 52 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project18) Limitation of LiabilityExcept in cases of gross negligence or wilful misconduct: -a) neither party shall be liable to the other party for any indirect or consequential loss ordamage, loss of use, loss of production, or loss of profits or interest costs, provided thatthis exclusion shall not apply to any obligation of the supplier/ selected bidder to payliquidated damages to the Purchaser; andb) the aggregate liability of the supplier/ selected bidder to the Purchaser, whether underthe Contract, in tort, or otherwise, shall not exceed the amount specified in the Contract,provided that this limitation shall not apply to the cost of repairing or replacing defectiveequipment, or to any obligation of the supplier/ selected bidder to indemnify thePurchaser with respect to patent infringement.19) Change in Laws & Regulationsa) Unless otherwise specified in the Contract, if after the date of the Invitation for Bids, anylaw, regulation, ordinance, order or bylaw having the force of law is enacted,promulgated, abrogated, or changed in Rajasthan/ India, where the Site is located (whichshall be deemed to include any change in interpretation or application by the competentauthorities) that subsequently affects the Delivery Date and/ or the Contract Price, thensuch Delivery Date and/ or Contract Price shall be correspondingly increased ordecreased, to the extent that the Supplier has thereby been affected in the performanceof any of its obligations under the Contract. Notwithstanding the foregoing, suchadditional or reduced cost shall not be separately paid or credited, if the same hasalready been accounted for in the price adjustment provisions where applicable.b) If any dispute arise out of the contract with regard to the interpretation, meaning andbreach of the terms of the contract, the matter shall be referred to by the Parties to theHead of the Department who will appoint his senior most deputy as the Sole Arbitrator ofthe dispute who will not be related to this contract and whose decision shall be final.c) All legal proceedings, if necessary arise to institute may by any of the parties(Government of Contractor) shall have to be lodged in courts situated in Rajasthan andnot elsewhere.20) Force Majeurea) The supplier/ selected bidder shall not be liable for forfeiture of its PSD, LD, ortermination for default if and to the extent that its delay in performance or other failure toperform its obligations under the Contract is the result of an event of Force Majeure.Page 53 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectb) For purposes of this Clause, “Force Majeure” means an event or situation beyond thecontrol of the supplier/ selected bidder that is not foreseeable, is unavoidable, and itsorigin is not due to negligence or lack of care on the part of the supplier/ selected bidder.Such events may include, but not be limited to, acts of the Purchaser in its sovereigncapacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions, and freightembargoes.c) If a Force Majeure situation arises, the supplier/ selected bidder shall promptly notify thePurchaser in writing of such conditions and cause thereof within 15 days of occurrence ofsuch event. Unless otherwise directed by Purchaser, the supplier/ selected bidder shallcontinue to perform its obligations under the contract as far as reasonably practical.d) If the performance in whole or part or any obligation under the contract is prevented ordelayed by any reason of Force Majeure for a period exceeding 60 days, either party atits option may terminate the contract without any financial repercussion on either side.e) In case a Force Majeure situation occurs with the Purchaser, the purchaser may take thecase with the supplier/ selected bidder on similar lines.21) Change Orders and Contract Amendmentsa) The Purchaser may at any time order the supplier/ selected bidder through Notice inaccordance with clause “Notices” above, to make changes within the general scope ofthe Contract in any one or more of the following: -i. number of machines to be deployed by bidder;ii. the method of enrolment;iii. the place of delivery of services; andiv. the related services to be provided by the supplier/ selected bidder.b) If any such change causes an increase or decrease in the cost of, or the time required for,the supplier‟s/ selected bidder‟s performance of any provisions under the Contract, anequitable adjustment shall be made in the Contract Price or in the Delivery and CompletionSchedule, or both, and the Contract shall accordingly should be amended. Any claims bythe supplier/ selected bidder for adjustment under this clause must be asserted within thirty(30) days from the date of the supplier‟s/ selected bidder‟s receipt of the Purchaser‟schange order.c) Prices to be charged by the supplier/ selected bidder for any related services that might beneeded but which were not included in the Contract shall be agreed upon in advance bythe parties and shall not exceed the prevailing rates charged to other parties by thesupplier/ selected bidder for similar services.Page 54 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project22) Terminationa) Termination for Defaulti. The procuring entity may, without prejudice to any other remedy for breach ofcontract, by written a written notice of default of at least 21 days sent to the supplier/selected bidder, terminate the contract in whole or in part: -a. If the supplier/ selected bidder fails to deliver any or all quantities of the servicewithin the time period specified in the contract, or any extension thereof grantedby purchaser; orb. If the supplier/ selected bidder fails to perform any other obligation under thecontract within the specified period of delivery of service or any extension grantedthereof; orc. If the supplier/ selected bidder, in the judgement of the Purchaser, is found to beengaged in corrupt, fraudulent, collusive, or coercive practices in competing for orin executing the contract.d. If the supplier/ selected bidder commits breach of any condition of the contract.ii. If even after 21 days, the performance doesn‟t improve as notified under earliernotice then purchaser may –a. terminate the contract in whole and forfeit the PSD; orb. Reduce the scope of the work by reducing the target population and requiredminimum number of enrolment stations (the PSD shall not be forfeited in such acase; however, LD shall be payable).iii. Before cancelling a contract and taking further action, advice of senior most financeperson available in the office and of legal adviser or legal assistant posted in theoffice, if there is one, may be obtained.b) Termination for InsolvencyThe purchaser may at any time terminate the Contract by giving a written notice of atleast 30 days to the supplier/ selected bidder, if the supplier/ selected bidder becomesbankrupt or otherwise insolvent. In such event, termination will be without compensationto the supplier/ selected bidder, provided that such termination will not prejudice or affectany right of action or remedy that has accrued or will accrue thereafter to purchaser.c) Termination for Conveniencei. The purchaser, by a written notice of at least 30 days sent to the supplier/ selectedbidder may terminate the Contract, in whole or in part, at any time for itsconvenience. The Notice of termination shall specify that termination is for thePurchaser‟s convenience, the extent to which performance of the supplier/ selectedPage 55 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectbidder under the Contract is terminated, and the date upon which such terminationbecomes effective.ii. Depending on merits of the case the supplier/ selected bidder may be appropriatelycompensated on mutually agreed terms for the loss incurred by the contract if anydue to such termination.iii. If and when scanning of the document is mandated by UIDAI and a successful bidderdoes not accept the rate for scanning of documents, the purchaser may terminate thecontract for convenience, provided the rate for scanning of document was notoriginally offered by the successful bidder.iv. The goods/services that are complete within notice period of termination shall beaccepted by the Purchaser at the Contract terms and prices. For the remaininggoods/services, the Purchaser may elect:a. To have any portion completed and delivered at the Contract terms and prices;and/orb. To cancel the remainder and pay to the supplier/ selected bidder an agreedamount for partially completed Goods and Related Services and for materials andparts previously procured by the supplier/ selected bidder.v. It is clarified that in the case of termination for convenience, the PSD shall bereturned, subject to deduction of any due payments, penalties, LD etc.Page 56 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project7. SPECIAL TERMS AND CONDITIONS OF TENDER & CONTRACT1) Payment Terms and Schedulea) Payments shall be made to the Enrolment Agency by the District Registrar/State Registrar onmonthly basis based on number of successful generation of aadhaar at agreed rates, as maybe applicable (i.e. agreed unit rate including or excluding the agreed unit rate for scanning ofdocuments).b) The supplier‟s/ selected bidder‟s request for payment shall be made to the purchaser inwriting, accompanied by invoices describing, as appropriate, the goods delivered and relatedservices performed, and by the required documents submitted pursuant to general conditionsof the contract and upon fulfilment of all the obligations stipulated in the Contract.c) Due payments shall be made promptly by the purchaser, generally within sixty (60) days aftersubmission of an invoice or request for payment by the supplier/ selected bidder, and thepurchaser has accepted it.d) Payments are subject to release of funds by UIDAI.e) The currency or currencies in which payments shall be made to the supplier/ selected bidderunder this Contract shall be Indian Rupees (INR) only.f) All remittance charges will be borne by the supplier/ selected bidder.g) In case of disputed items, the disputed amount shall be withheld and will be paid only aftersettlement of the dispute.h) Any penalties/ liquidated damages, as applicable, for delay and non-performance, asmentioned in this bidding document, will be deducted from the payments for the respectivemilestones.i) Taxes, as applicable, will be deducted at source, from due payments, as per the prevalentrules and regulations.2) Special Conditions of the bida) In case of default by any of the selected bidder for any reason, the remaining work to beperformed by that bidder may be given to remaining selected bidder, subject to theiracceptance.b) Selected bidder is expected to deploy the following minimum number of enrolment stations(which include Permanent ES, Stationary ES and Mobile ES) -Minimum No. of Machines to be deployed[timeline starts after date of issue of work order]Time In 1 month In 1.5 month In 2 monthNo. of Machines 25% 50% 100%Page 57 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projecta. The minimum number of machines shall be calculated as per following formula –Minimum No. of Machines to be deployed = 80% of unenrolled population ofallocated area / (25 x 6 x 50)Assumptions: No of working days in a months – 25 No of Months – 6 Estimated No of enrolments per machines in a day - 503) Service Level Requirements and penaltiesUIDAI imposes the following penalties and these will be applicable on selected EAs.a. Rs 150 for each demographic errorb. Errors such as bio-metric mix-up, process violation such as capturing wrong person‟sphotograph or capturing multiple resident‟s photographs or bio-metrics in the sameenrolment packet, capturing photo from a photo, recording residents as bio-metricexceptions when all their bio-metric modalities are available and can be captured etc.would invite a penalty of Rs 500 for every such error. Besides this, criminal caseagainst the concerned enrolment operator/supervisor may be filed in case attempt tofraud can be established.Page 58 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-1: BIDDER’S AUTHORIZATION CERTIFICATE {to be filled by the bidder}To,{Procuring entity},______________________________,______________________________,I/ We {Name/ Designation} hereby declare/ certify that {Name/ Designation} is hereby authorizedto sign relevant documents on behalf of the company/ firm in dealing with NIB reference No.______________________ dated _________. He/ She is also authorized to attend meetings &submit technical & commercial information/ clarifications as may be required by you in the courseof processing the Bid. For the purpose of validation, his/ her verified signatures are as under.Thanking you,Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Verified Signature:Page 59 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-2: SELF-DECLARATION {to be filled by the bidder}To,{Procuring entity},______________________________,In response to the NIB Ref. No. _____________________________ dated ___________ for{Project Title}, as an Owner/ Partner/ Director/ Auth. Sign. of____________________________________, I/ We hereby declare that presently our Company/firm _________________, at the time of bidding,: -a) possess the necessary professional, technical, financial and managerial resources andcompetence required by the Bidding Document issued by the Procuring Entity;b) have fulfilled my/ our obligation to pay such of the taxes payable to the Union and theState Government or any local authority as specified in the Bidding Document;c) is having unblemished record and is not declared ineligible for corrupt & fraudulentpractices either indefinitely or for a particular period of time by any State/ Centralgovernment/ PSU/ UT.d) does not have any previous transgressions with any entity in India or any other countryduring the last three yearse) does not have any debarment by any other procuring entityf) is not insolvent in receivership, bankrupt or being wound up, not have its affairsadministered by a court or a judicial officer, not have its business activities suspendedand is not the subject of legal proceedings for any of the foregoing reasons;g) does not have, and our directors and officers not have been convicted of any criminaloffence related to their professional conduct or the making of false statements ormisrepresentations as to their qualifications to enter into a procurement contract within aperiod of three years preceding the commencement of the procurement process, or nothave been otherwise disqualified pursuant to debarment proceedings;h) does not have a conflict of interest as mentioned in the bidding document whichmaterially affects the fair competition.i) will comply with the code of integrity as specified in the bidding document.j) I/we undertake that I/we have capacity to install minimum number of machines asdefined in the bid document.If this declaration is found to be incorrect then without prejudice to any other action that may betaken as per the provisions of the applicable Act and Rules thereto prescribed by GoR, my/ oursecurity may be forfeited in full and our bid, to the extent accepted, may be cancelled.Thanking you,Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Page 60 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-3: CERTIFICATE OF CONFORMITY/ NO DEVIATION {to be filled by the bidder}To,{Procuring Entity},______________________________,CERTIFICATEThis is to certify that, the specifications of services which I/ We have mentioned in the Technicalbid, and which I/ We shall supply if I/ We am/ are awarded with the work, are in conformity withthe minimum specifications of the bidding document and that there are no deviations of any kindfrom the requirement specifications.Also, I/ we have thoroughly read the bidding document and by signing this certificate, we herebysubmit our token of unconditional acceptance to all the terms & conditions of the biddingdocument without any deviations.I/ We also certify that the price I/ we have quoted is inclusive of all the cost factors involved in theend-to-end implementation and execution of the project, to meet the desired Standards set out inthe bidding Document.Thanking you,Name of the Bidder: -Authorised Signatory: -Seal of the Organization: -Date:Place:Page 61 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-4: UIDAI ENROLMENT PROCESS FLOWPage 62 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-5: INDICATIVE TRAINING DESIGN STRUCTURE - DETAILS OF TRAININGMODULES & THEIR DURATION (IN DAYS)Module Name & course DurationMasterTrainerEnrolmentOperatorSupervisorTechnicalSupportRegistrarRepresentativeUIDAI Overview 0.5 0.5 0.5 0.5Introduction to UIDAI enrolment process 0.5 1 1 0.51Basics on Hardware devices (Biometric,camera, PC etc)0.5 0.5 0.5 0.5 0.5Working with the bio metric devices 0.5 1 1 0.5UID Client Application Software 1.5 2 2 2 0.5Trouble Shooting on UID Client ApplicationSoftware and Biometric devices0.5 0.5 0.5 1Setting up an Enrollment center 0.5 --- 1 1.5Enrollment Centre Management 0.5 --- 0.5 0.5 0.5Exception Handling 0.5 1 1 0.5Soft Skills - Interaction with Residents /Senior Residents, Grievance handling,,Crowd handling etc1 1.5 1.5 0.5 0.5Training Delivery Techniques 1.5 --- --- ---Total 8 8 9.5 8 3Page 63 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-6: FINANCIAL BID COVER LETTER & FORMATCOVER LETTER {to be submitted by the bidder on his Letter head}To,The Secretary & Commissioner,DoIT&C, Govt. of Rajasthan,Jaipur (Raj.)Reference: NIB No. :___________________________________ Dated:__________Dear Sir,We, the undersigned bidder, Having read & examined in detail, the Bidding Document, the receiptof which is hereby duly acknowledged, I/ we, the undersigned, offer to supply/ work as mentionedin the Scope of the work, Technical specifications, Service Level Standards & in conformity withthe said bidding document for the same.I / We undertake that the prices are in conformity with the specifications prescribed. The quote/price are inclusive of all cost likely to be incurred for executing this work. The prices are inclusiveof all type of govt. taxes/duties.I / We undertake, if our bid is accepted, to deliver the goods in accordance with the deliveryschedule specified in the schedule of Requirements.I/ We hereby declare that in case the contract is awarded to us, we shall submit the contractperformance guarantee as prescribed in the bidding document.I / We agree to abide by this bid for a period of _____ days after the last date fixed for bidsubmission and it shall remain binding upon us and may be accepted at any time before theexpiry of that period.Until a formal contract is prepared and executed, this bid, together with your written acceptancethereof and your notification of award shall constitute a binding Contract between us.I/ We hereby declare that our bid is made in good faith, without collusion or fraud and theinformation contained in the bid is true and correct to the best of our knowledge and belief.We understand that you are not bound to accept the lowest or any bid you may receive.We agree to all the terms & conditions as mentioned in the bidding document and submit that wehave not submitted any deviations in this regard.Page 64 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectDate:Authorized SignatoryName:Designation:Page 65 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectFinancial Bid Format{to be submitted by the bidder only in BoQ format (.XLS) available at eProc portal}Tender Inviting Authority: Secretary & Commissioner, DoIT&C, Govt. of RajasthanName of Work: Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur District forRajasthan UID ProjectNIT Ref. No.: F11(149)/DoIT/Project/13/1659Bidder Name :SCHEDULE OF WORKSS. No. Description of work Qty. Unit EstimatedunenrolledpopulationUNIT RATE InFigures To beentered by theBidderRs. PAMOUNTRs. PBoQ 1 - Bhilwara District1 2 3 4 5 6=4x51 Unit cost of Enrolment persuccessful Aadhaar numbergenerated2 Additional unit cost for Scanningof documents per successfulAadhaar number generated asper scope of work chapter 4,clause 1, BFiguresWords1 No. 1500000 0.00 Rupeesonly1 No. 1500000 0.00 Rupeesonly0.000.00Total in Figures 0.00Total in WordsBoQ 2 - Nagaur District1 Unit cost of Enrolment persuccessful Aadhaar numbergenerated2 Additional unit cost for Scanningof documents per successfulAadhaar number generated asper scope of work chapter 4,clause 1, BNotes-1 No. 2200000 0.00 Rupeesonly1 No. 2200000 0.00 Rupeesonly0.000.00Total in Figures 0.00Total in Words1. It is clarified that the item number 2 refers to the additional/incremental unit cost, in casedocuments as mentioned in Chapter 4, clause 1, B in scope of work are required to bescanned and integrated with the data packet.2. The evaluation and comparison of bids shall be made for both the items above individuallyand separately and not on the total.Page 66 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project3. The total cost for items mentioned here shall be exclusive of service tax but will include allother taxes and duties.ANNEXURE-7: BANK GUARANTEE FORMAT {to be submitted by the bidder‟s bank}BANK GUARANTEE FORMAT – BID SECURITY (EMD)(To be stamped in accordance with Stamp Act and to be issued by a Nationalised/ Scheduledbank having its branch at Jaipur and payable at par at Jaipur, Rajasthan)To,The Secretary & Commissioner,Department of Information Technology & Communications (DoIT&C),IT Building, Yojana Bhawan Campus, Tilak Marg,C-Scheme, Jaipur-302005 (Raj).Sir,1. In accordance with your Notice Inviting Bid for vide NIBreference no. M/s. …………………………….. (Name & full address of thefirm) (Hereinafter called the “Bidder”) hereby submits the Bank Guarantee to participate in thesaid procurement/ bidding process as mentioned in the bidding document.It is a condition in the bidding documents that the Bidder has to deposit Bid Security (EMD)amounting to in respect to the NIB Ref. No._______________ dated _________ issued by DoIT&C, IT Building, Yojana BhawanCampus, Tilak Marg, C-Scheme, Jaipur, Rajasthan (hereinafter referred to as “DoIT&C”) by aBank Guarantee from a Nationalised Bank/ Scheduled Commercial Bank having its branch atJaipur irrevocable and operative till the bid validity date (i.e. days from thedate of submission of bid). It may be extended if required in concurrence with the bid validity.And whereas the Bidder desires to furnish a Bank Guarantee for a sum of to the DoIT&C as earnest money deposit.2. Now, therefore, we the ……………………………….…… (Bank), a body corporate constitutedunder the Banking Companies (Acquisition and Transfer of Undertaking) Act. 1969 (delete, ifnot applicable) and branch Office at…………………... (hereinafter referred to as theGuarantor) do hereby undertake and agree to pay forthwith on demand in writing by theDoIT&C of the said guaranteed amount without any demur, reservation or recourse.3. We, the aforesaid bank, further agree that the DoIT&C shall be the sole judge of and as towhether the Bidder has committed any breach or breaches of any of the terms costs, chargesand expenses caused to or suffered by or that may be caused to or suffered by the DoIT&Con account thereof to the extent of the Earnest Money required to be deposited by the Bidderin respect of the said bidding document and the decision of the DoIT&C that the Bidder hasPage 67 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectcommitted such breach or breaches and as to the amount or amounts of loss, damage, costs,charges and expenses caused to or suffered by or that may be caused to or suffered by theDoIT&C shall be final and binding on us.4. We, the said Bank further agree that the Guarantee herein contained shall remain in full forceand effect until it is released by the DoIT&C and it is further declared that it shall not benecessary for the DoIT&C to proceed against the Bidder before proceeding against the Bankand the Guarantee herein contained shall be invoked against the Bank, notwithstanding anysecurity which the DoIT&C may have obtained or shall be obtained from the Bidder at anytime when proceedings are taken against the Bank for whatever amount that may beoutstanding or unrealized under the Guarantee.5. Any notice by way of demand or otherwise hereunder may be sent by special courier, telex,fax, registered post or other electronic media to our address, as aforesaid and if sent by post,it shall be deemed to have been given to us after the expiry of 48 hours when the same hasbeen posted.6. If it is necessary to extend this guarantee on account of any reason whatsoever, we undertaketo extend the period of this guarantee on the request of our constituent under intimation toyou.7. The right of the DoIT&C to recover the said amount of from us in manner aforesaid will not be precluded/ affected, even if, disputes havebeen raised by the said M/s. ……….………………(Bidder) and/ or dispute or disputes arepending before any court, authority, officer, tribunal, arbitrator(s) etc..8. Notwithstanding anything stated above, our liability under this guarantee shall be restricted to and our guarantee shall remain in force till bidvalidity period i.e. days from the last date of bid submission and unless ademand or claim under the guarantee is made on us in writing within three months after theBid validity date, all your rights under the guarantee shall be forfeited and we shall be relievedand discharged from all liability thereunder.9. This guarantee shall be governed by and construed in accordance with the Indian Laws andwe hereby submit to the exclusive jurisdiction of courts of Justice in India for the purpose ofany suit or action or other proceedings arising out of this guarantee or the subject matterhereof brought by you may not be enforced in or by such count.10. We hereby confirm that we have the power/s to issue this Guarantee in your favor under theMemorandum and Articles of Association/ Constitution of our bank and the undersigned is/arethe recipient of authority by express delegation of power/s and has/have full power/s toexecute this guarantee under the Power of Attorney issued by the bank in your favour.Date ………………… (Signature) ……………………………………….Place ………………… (Printed Name) ………………………………….Page 68 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Project(Designation) ……………………………………(Bank‟s common seal) ………………………….In presence of:WTTNESS (with full name, designation, address & official seal, if any)(1) ………………………………………………………………………………(2) ………………………………………………………………………………Bank DetailsName & address of Bank :Name of contact person of Bank:Contact telephone number:GUIDELINES FOR SUBMISSION OF BANK GUARANTEEThe Bank Guarantee shall fulfil the following conditions in the absence of which they cannot beconsidered valid: -1. Bank Guarantee shall be executed on non- judicial stamp paper of applicable valuepurchased in the name of the bank.2. Two persons should sign as witnesses mentioning their full name, designation, address andoffice seal (if any).3. The Executor (Bank Authorities) may mention the power of attorney No. and date of executionin his/ her favour authorizing him/ her to sign the document. The Power of Attorney to bewitnessed by two persons mentioning their full name and address.4. The Bank Guarantee should be executed by a Nationalised Bank/ Scheduled CommercialBank only.5. Non – Judicial stamp paper shall be used within 6 months from the date of Purchase of thesame. Bank Guarantee executed on the non-judicial stamp paper after 6 (six) months of thepurchase of such stamp paper shall be treated as non-valid.6. The contents of Bank Guarantee shall be strictly as per format prescribed by DoIT&C7. Each page of Bank Guarantee shall bear signature and seal of the Bank and B.G. number.8. All corrections, deletions etc. in the Bank Guarantee should be authenticated by signature ofBank Officials signing the Bank Guarantee.9. Bank should separately send through registered post/courier a certified copy of BankGuarantee, mentioning Bid reference, Bid title and bidder name, directly to the Purchaser atthe following address:Page 69 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectBANK GUARANTEE FORMAT – PERFORMANCE SECURITY (PBG)(To be stamped in accordance with Stamp Act and on a Stamp Paper purchased from RajasthanState only and to be issued by a Nationalised/ Scheduled bank having its branch at Jaipur andpayable at par at Jaipur, Rajasthan)To,The Secretary & Commissioner,Department of Information Technology & Communications (DoIT&C),IT Building, Yojana Bhawan Campus, Tilak Marg,C-Scheme, Jaipur-302005 (Raj).1. In consideration of the Department of IT&C, Govt. of Rajasthan (hereinafter called "DoIT&C")having agreed to exempt M/s ..........................(hereinafter called "the said Contractor(s)" fromthe demand, under the terms and conditions of an Agreement No..................................dated.....................made between the DoIT&C through …………………… and.......................(Contractor) for the work .................(hereinafter called "the said Agreement") ofSecurity Deposit for the due fulfilment by the said Contractor (s) of the terms and conditionscontained in the said Agreement, on production of a Bank Guarantee forRs...................(rupees ........................................only), we ...................(indicate the name of theBank), (hereinafter referred to as "the Bank") at the request of ..................Contractor(s) dohereby undertake to pay to the DoIT&C an amount not exceedingRs...................(Rupees..................................only) on demand.2. We................. (Indicate the name of Bank), do hereby undertake to pay Rs....................(Rupees............................only), the amounts due and payable under this guarantee withoutany demur or delay, merely on a demand from the DoIT&C. Any such demand made on thebank by the DoIT&C shall be conclusive as regards the amount due and payable by the Bankunder this guarantee. The Bank Guarantee shall be completely at the disposal of the DoIT&Cand We....................... (Indicate the name of Bank), bound ourselves with all directions givenby DoIT&C regarding this Bank Guarantee. However, our liability under this guarantee shall berestricted to an amount not exceeding Rs...................... (Rupees....................only).3. We.......................(indicate the name of Bank), undertake to pay to the DoIT&C any money sodemanded notwithstanding any dispute or disputes raised by the contractor(s) in any suit orproceeding pending before any Court or Tribunal or Arbitrator etc. relating thereto, our liabilityunder these presents being absolute, unequivocal and unconditional.4. We.....................(indicate the name of Bank) further agree that the performance guaranteeherein contained shall remain in full force and effective up to and that it shall continueto be enforceable for above specified period till all the dues of DoIT&C under or by virtue of thesaid Agreement have been fully paid and its claims satisfied or discharged or till the DoIT&Ccertifies that the terms and conditions of the said Agreement have been fully and properlycarried out by the said Contractor(s) and accordingly discharges this guarantee.5. We ...........................(indicate the name of Bank) further agree with the DoIT&C that theDoIT&C shall have the fullest liberty without our consent and without affecting in any mannerour obligations hereunder to vary any of the terms and conditions of the said Agreement or toextend time of performance by the said Contractor(s) from time to time or to postpone for anytime or from time to time any of the powers exercisable by the DoIT&C against the saidContractor(s) and to forbear or enforce any of the terms and conditions relating to the saidAgreement and we shall not be relieved from our liability by reason of any such variation, orextension being granted to the said Contractor(s) or for any forbearance, act or omission onthe part of the DoIT&C or any indulgence by the DoIT&C to the said Contractor(s) or by anyPage 70 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID Projectsuch matter or thing whatsoever which would but for this provision, have effect of so relievingus.6. The liability of us ............................. (indicate the name of Bank), under this guarantee will notbe discharged due to the change in the constitution of the Bank or the contractor(s).7. We .............................. (indicate the name of Bank), lastly undertake not to revoke thisguarantee except with the previous consent of the DoIT&C in writing.8. This performance Guarantee shall remain valid and in full effect, until it is decided to bedischarged by the DoIT&C. Notwithstanding anything mentioned above, our liability againstthis guarantee is restricted to Rs........................... (Rupees..............................only).9. It shall not be necessary for the DoIT&C to proceed against the contractor before proceedingagainst the Bank and the guarantee herein contained shall be enforceable against the Banknotwithstanding any security which the DoIT&C may have obtained or obtain from thecontractor.10. We .............................. (indicate the name of Bank) verify that we have a branch at Jaipur. Weundertake that this Bank Guarantee shall be payable at any of its branch at Jaipur. If the lastday of expiry of Bank Guarantee happens to be a holiday of the Bank, the Bank Guaranteeshall expire on the close of the next working day.11. We hereby confirm that we have the power(s) to issue this guarantee in your favor under thememorandum and articles of Association/constitution of our bank and the undersigned is/arethe recipient of authority by express delegation of power(s) and has/have full power(s) toexecute this guarantee for the power of attorney issued by the bank.Dated..........................day of....................For and on behalf of the (indicate the Bank)Signature(Name & Designation)Bank's SealThe above performance Guarantee is accepted by the DoIT&CFor and on behalf of the DoIT&CSignature(Name & Designation)Page 71 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-8: DRAFT AGREEMENT FORMAT {to be mutually signed by selected bidder andprocuring entity}An agreement made this______ (enter date of Agreement)__between__(enter your firm’s name &address)__(hereinafter called "the approved supplier", which expression shall, where the contextso admits, be deemed to include his heirs, successors, executors and administrators of the onepart and the {PROCURING ENTITY} which expression shall, where the context so admits, bedeemed to include his successors in office and assigns of the other part.Whereas the approved supplier has agreed with the {procuring entity} to supply to the {procuringentity name and address} on behalf of (enter name of client organisation) to its various Offices aswell as at its branch offices throughout Rajasthan, all those articles set forth in Our Work OrderNo. _________ Dated __________ appended hereto in the manner set forth in the conditions ofthe bidding document and contract appended herewith and at the rates set forth in the said order.And whereas the approved supplier has deposited a sum of Rs._____________ in the form of: -a) Bank Draft No./ Banker Cheque/ Bank Guarantee No.____________________dated._________ valid upto _____________.b) Post Officer Savings Bank Pass Book duly hypothecated to the Departmental authority.c) National Savings Certificates / Defence Savings Certificates / Kisan Vikas Patras or anyother script / instrument under National Saving Schemes for promotion of Small Savings, ifthe same can be pledged under the relevant rule. (The certificates being accepted atsurrender value) as security for the due performance of the aforesaid agreement which hasbeen formally transferred to DOIT&C.Now these Presents witness:1) In consideration of the payment to be made by the {procuring entity} through cheque/ DDat the rates set forth in the Work Order hereto appended the approved supplier will dulysupply the said articles set forth in Our Work Order No.___________ dated___/___/20___ thereof in the manner set forth in the Invitation for Bids, Notice Inviting Bid,Scope of Work, Instructions to Bidders, General and Special Conditions of the Tender andContract, Technical Bid and Financial Bid along with their enclosures.2) The Invitation for Bids, Notice Inviting Bid, Scope of Work, Instructions to Bidders, Generaland Special Conditions of the Tender and Contract, Technical Bid and Financial Bid alongwith their enclosures enclosed with the NIB No._____ dated.___/___/20___ and alsoappended to this agreement will be deemed to be taken as part of this agreement and arebinding on the parties executing this agreement.3) Letter Nos._______________ dated __________ received from {bidder name} and letterNos. _____________ Dated ____________ issued by the {procuring entity} and appendedto this agreement shall also form part of this agreement.4) The {procuring entity} do hereby agree that if the approved supplier shall duly supplythe said articles in the manner aforesaid observe and keep the said terms andconditions, the {procuring entity} will through cheque/ DD pay or cause to be paid to theapproved supplier at the time and the manner set forth in the said conditions, the amountpayable for each and every consignment.Page 72 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectThe delivery including installation, commissioning, testing and acceptance shall be effected andcompleted within the period as specified in the Supply Order.In case of extension in the delivery and/ or installation period with liquidated damages, therecovery shall be made on the basis of percentages of value of stores/ works (as mentioned in thebidding document) which the bidder has failed to supply and complete the work.Warranty shall be provided by vendor as mentioned in the bidding document.All disputes arising out of this agreement and all questions relating to the interpretation of thisagreement shall be decided by the {procuring entity} and the decision of the {procuring entity}shall be final.In witness whereof the parties hereto have set their hands on the _____ day of_____ (Year).Signature of the Approvedsupplier/ bidderSignature for and on behalf ofprocuring entityDesignation:Date:Designation:Date:Witness No.1Witness No.2Witness No.1Witness No.2Page 73 of 74

Bid Document for Selection of Enrolment Agencies for Bhilwara & Nagaur for RUID ProjectANNEXURE-9: MEMORANDUM OF APPEAL UNDER THE RTPP ACT, 2012Appeal No ………of ……………Before the ………………………… (First/ Second Appellate Authority)1. Particulars of appellant:a. Name of the appellant: b. Official address, if any: c. Residential address: 2. Name and address of the respondent(s):a. b. c. 3. Number and date of the order appealed against and name and designation of the officer/authority who passed the order (enclose copy), or a statement of a decision, action oromission of the procuring entity in contravention to the provisions of the Act by which theappellant is aggrieved: 4. If the Appellant proposes to be represented by a representative, the name and postal addressof the representative: 5. Number of affidavits and documents enclosed with the appeal: 6. Grounds of appeal (supported by an affidavit): 7. Prayer: Place …………………………………….Date ……………………………………Appellant's SignaturePage 74 of 74