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2 Beverage Basics 3 Beverage Service

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3. 09 Port & Sherry3. 10 White – Rose Wine3. 11 Red Wine3. 12 Champagne3. 13 Soft Drinks3. 14 Serving Fresh/Canned Juice3. 15 Iced Tea, Iced Coffee3. 16 Flambé’ Coffee3. 17 Coffee3. 18 Tea4. Food Knowledge4. 01 Basic Food Preparation4. 02 Dairy Products4. 03 Cocoa-Chocolate4. 04 Food & Alcoholic <strong>Beverage</strong>4. 05 Fruit4. 06 Ice Cream4. 07 Italian Cheese4. 08 Pasta, Dumplings, Rice4. 09 Pizza4. 10 Fish & Seafood4. 11 Oysters, Snails, Clams4. 12 Lobster4. 13 Sushi4. 14 Caviar4. 15 Meat, Poultry, Game4. 16 Kitchen Sections5. Guest Experience5. 01 First Impression5. 02 Greeting, Welcome & Seating5. 03 General <strong>Service</strong> Rules5. 04 <strong>Service</strong> Sequence5. 05 Taking Restaurant Reservation5. 06 Order Taking5. 07 Taking The Order – Room <strong>Service</strong>5. 08 Taking Down The Order5. 09 Order Delivery – Room <strong>Service</strong>5. 10 Menu Presentation

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