Accuride Corporation

Accuride Corporation
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Effective January 1, 2012 NO: ACW8.0035 Rev. 2
Physical Address
Accuride Aftermarket
5490 Industrial Court
Suite 300
Whitestown, IN 46075
Contact Information
Accuride Aftermarket – Policies & Procedures
• Telephone number: (317) 769-5733
• Fax number: (317) 769-3184
• Customer Service number: (800) 823-8332
Standard Hours of Operation
(U.S. & Canada)
• 7:00a.m. – 3:30p.m. Eastern Standard Time
• Accuride Aftermarket will periodically adjust operating hours, dependent on market conditions
Product Offering
Accuride wheels and Gunite wheel-end product lines, Highway Original bumpers, fuel tanks and in-frame battery /
utility boxes will be sold through the Accuride Aftermarket entity, regardless of ship from location.
You must be established as a distributor for each brand and product that you wish to order.
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

Ship from Location – Standard Orders & Mixed Trailer Loads
Accuride Aftermarket
5490 Industrial Court
Suite 300
Whitestown, IN 46075
Ship from Location for West Coast Customers – Gunite Standard Orders
Accuride Aftermarket supports the west coast customers with a limited offering of the most popular Gunite
products inventoried at this facility. All orders need to be submitted to Accuride Aftermarket. The sales programs
are the same for both facilities. Accuride Aftermarket will ship out of the distribution facility that is logistically the
most feasible based on product availability at the time of shipment.
Accuride Aftermarket (WSB Industries LLC)
West Coast Distribution Center
201 North Columbia Blvd.
Portland, OR 97217
Ship from Location – Highway Original Products All Orders
Highway Original Bumpers – Imperial
111 Industrial Drive
Portland, TN 37148
Highway Original Fuel Tanks – Imperial
4969 Stepp Ave
Dublin, VA 24084
Highway Original Battery Boxes – Imperial
Hwy 380 E.
Decatur, TX 76234
Ship from Locations for Trailer Load Orders - Single Product Line
Accuride Aluminum Wheels
1015 East 12 th Street
Erie, PA 16512
Accuride Steel Wheels
2315 Adams Lane
Henderson, KY 42420
Gunite (Drums)
302 Peoples Ave.
Rockford, IL 61104-7035
Note - Accuride Aftermarket reserves the right to vary the ship from location for any shipment.
Minimum Order
• All orders received must total a minimum of $50.00.
• Orders for less than the minimum will be invoiced at $50.00.
Order Placement
Accuride Aftermarket will only accept purchase orders sent via:
• EDI
• Fax
• E-mail
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

Orders placed while a customer’s account is not in good standing will be held and not entered into the system or
order queue. When the account returns to good standing, the order will be accepted/entered at that time and the
lead time will start from the date of order acceptance/entry by Accuride.
Shipping Policy - Backorders
Order needs to indicate requested shipping procedure:
• Ship Complete; hold to ship with back orders.
• Ship or Cancel; do not hold any back orders.
• Ship Incomplete; ship backorders separately.
• Please note that Accuride Aftermarket is not responsible for freight expenses for any backorder
shipments that have been requested to ship separately from the initial qualifying prepaid order.
Order Modification
Accuride Aftermarket reserves the right to contact a customer to adjust a trailer load purchase order in order to
ensure a full trailer load.
Availability
Indianapolis, IN Distribution Center – Mixed Loads – All Orders
• Standard lead-time varies
• Standard committed lead-time is (2) weeks
• If all product is available, and no backorders, typical shipping lead-time (3-5) days
Rockford, IL - Brake Drums - Trailer Load Orders
• Standard lead-time is (2) weeks
• Orders limited to part numbers 3600A, 3600AX, 3922X, 3800X, and 3721AX only
• If product is available, and no backorders, shipping time will be less than (2) weeks
Erie, PA – Aluminum Wheels - Trailer Load Orders
• Lead-time varies by wheel type
Wheel Type
22.5x8.25
24.5x8.25
All other (including Duplex & European mount)
Lead-time
2 weeks
2 weeks
4 weeks
Note – Add (1) week to the lead-time stated above for coated wheels.
Note – Order lead time defaults to longest lead time wheel type.
Henderson, KY– Steel Wheels - Trailer Load Orders
• Lead-time varies by wheel type
Wheel Type
22.5x7.5
22.5x8.25
22.5x8.25 Stud
24.5x8.25
22.5x9.0
Duplex
Lead-time
2 weeks
1 week
2 weeks
2 weeks
6 weeks
Please call Customer Service
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

Note – Add (1) week to the lead time stated above for powder coat.
Note – Wheels requested with special paint colors require longer lead times. See Special Order Items.
Note – Order lead time defaults to longest lead time wheel type.
Special Order Items
Special order items shipped out of the manufacturing facilities are shipped freight collect if a separate prepaid
freight qualifying order is not achieved. These items need to be ordered on a separate purchase order. A special
order can be requested to ship with a standard order, however committed lead times do not apply. Customer must
request order to be held, otherwise special order will ship freight collect.
Expedited Shipping Program
Accuride Aftermarket will offer an "Expedited Shipping Program" on all vehicle down orders requiring same day
shipment. The program will work as follows: All vehicle down orders must be received by the Accuride
Aftermarket Customer Service Department by 12:00 P.M. EST. At that time the customer service representative
will acknowledge the order, and subject to the availability of inventory, Accuride Aftermarket will guarantee to ship
the order by 3:30 P.M. the same day. Orders received after 12:00 P.M. EST will be shipped the following
business day.
All orders placed will receive an expedited shipping charge of $25.00/invoice, which will appear as a separate line
item charge. The premium charge will not be assessed on orders failing to meet the same day, 3:30 P.M. E.S.T.
deadline. Orders must be limited to no more than six (6) pieces, except for service hardware.
An additional charge of $40 will be assessed if the ship to location is different than Accuride customer ship to
locations.
Standard Payment Terms
Net 30-Days
Pricing
Invoice pricing is based at time of product shipment.
Payment Method
Cashier’s check, money order and bank wire transfer are accepted. Company checks are accepted only upon
prior approval.
Remittance
Electronic payments e-mail:
ACC-CorporateAccountsReceivable@accuridecorp.com
Federal Tax ID: 26-249-3124
DUNS #: 82-630-8350
Lockbox (Regular Mail)
Accuride Distributing, LLC
2542 Momentum Place
Chicago, IL 60689-5325
Lockbox (Overnight)
Fifth Third Bank Lockbox
Attn: Lockbox 2542
4900 W. 95th Street
Oak Lawn, IL 60453
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

ACH / WIRE Instructions
Account Name: Accuride Distributing, LLC
Account #: 7692154185
Bank: Fifth Third Bank
ACH RT: 086300041
Wire RT: 042000314
Shipping/Invoice Discrepancy
When a shipping or invoice discrepancy occurs, the customer should contact Accuride Aftermarket customer
service department at: (800) 823-8332. Explain the situation or reasons for the discrepancy to the customer
service representative. In the event of a shipping discrepancy, the customer service representative will require
the following documentation in order to process your claim:
1) Purchase order number
2) Part numbers and quantity
3) Debit memo or information on company letterhead
In the event of an overage, or incorrect parts, Accuride Aftermarket will forward to the customer a Return Material
Authorization (RMA). The RMA helps to ensure proper handling of the product once it reaches Accuride
Aftermarket. Return of any material to Accuride Aftermarket, requires that a copy of the RMA accompany the
product. If return is the result of a customer error, the customer will be responsible for the return freight expense.
If return is the result of an Accuride Aftermarket error, Accuride Aftermarket will be responsible for the return
freight expense. Contact Accuride Aftermarket to determine the preferred carrier to ship the return. All returns
that Accuride Aftermarket is responsible for the freight must ship via specified carrier. For returns not sent via the
specified preferred carrier, the customer will be charged for excess freight expenses.
All claims must be in writing and reported within (2) weeks after receipt of material.
Shipping Damage Claims
Freight Prepaid Shipments - A claim for damage in transit must be made by the customer to Accuride Aftermarket
Customer Service as soon as the damage is discovered. Retain all boxes, cartons, package materials and
damaged product for inspection. Accuride Aftermarket Customer Service will then make a claim to the carrier.
Freight Collect - A claim for damage in transit must be made by the customer directly to the carrier/consignee as
soon as the damage is discovered. Retain all boxes, cartons, package materials and damaged product for
inspection by delivery carrier. Accuride Aftermarket is not liable for the condition of merchandise as handled by
the consignee once the consignee has accepted the product from Accuride Aftermarket. Do not deduct the
damaged product from your payment remittance.
Refused Shipments
“Refused shipments” are not allowed.
Fuel Surcharges
The freight carriers utilized by Accuride Aftermarket often impose fuel surcharges as a method of offsetting their
escalating fuel costs. Should rising fuel costs continue, Accuride Aftermarket reserves the right to impose a
separate “fuel surcharge” line item on each invoice to offset this added expense.
Freight Allowances
A zonal freight allowance is available from Accuride Aftermarket. The zonal freight allowance must be requested
and will be given on all qualifying prepaid freight orders with customer pickup from the shipping FOB location.
Freight allowances will be shown on the invoice as a separate line item reduction. Contact Accuride Aftermarket
Customer Service to find out the freight allowance discount for each order. Please note that discount given will
vary based on: order size, order weight, ship from, and ship to location. Freight allowance must be requested at
time of order receipt.
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

AK
CA
ZONAL FREIGHT
CHART
ZONE 1 - 1%
ZONE 2 – 1.5%
OR
W
NV
ID
AZ
UT
MT
ZONE 4 – 2.5%
ZONE 5 – 3%
WY
NM
CO
ND
SD
NE
KS
OK
TX
MN
WI
MI
IA
OH
IL IN
W
MO
KY
TN
AR
MS AL GA
LA
NY
PA
VA
NC
SC
FL
VT
NH
NYC
NJ
DE
MD
ME
MA
RI
CT
Freight allowances will be
a zonal percentage
discount given off of the
total invoice. See zonal
freight chart for discount
percentage. A zonal
freight allowance is
available upon request for
all qualifying prepaid
freight orders. The
customer must pickup
from the Accuride
selected shipping F.O.B.
location. Accuride
reserve the right to make
adjustments to program
ZONE 3 – 2%
ZONE 6 – N/A
Yukon
Territory
Northwest
Territories
British
Columbi
a Albert
Nunavu
Newfoundland
& Labrador
ZONAL FREIGHT
CHART
ZONE 1 - 1%
ZONE 2 – 1.5%
ZONE 3 – 2%
ZONE 4 – 2.5%
ZONE 5 – 3%
ZONE 6 – N/A
Saskatchewa
Manitob
Ontari
Quebe
New
Brunswick
Prince
Edward Island
Nova
Scotia
Freight allowances will be
a zonal percentage
discount given off of the
total invoice. See zonal
freight chart for discount
percentage. A zonal
freight allowance is
available upon request for
all qualifying prepaid
freight orders. The
customer must pickup
from the Accuride
selected shipping F.O.B.
location. Accuride
reserves the right to make
adjustments to the
program.
Annual Return Policy
Request for Return Materials Authorization (RMA) should be made through the Accuride Aftermarket. Contact
Accuride Aftermarket Customer Service department by phone at: (800)-823-8332. Accuride Aftermarket
Customer Service Department will provide an RMA, via fax, which must accompany the packing list of the
approved return shipment. The shipment must be received no later than 30 days from the issuance of the RMA
number. RMA will be closed for shipments not received within 30 days.
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

Only one (1) annual inventory adjustment is allowed for each customer. Customer returns are only allowed for
products that are less than (24) months old and must be in resalable condition. Customer returns cannot exceed
4% of their previous (12) months total Accuride Aftermarket net purchases. Products that are limited, obsolete,
proprietary, special order, private labeled or service hardware, are non-returnable. On wheel returns, only wheels
that have never been mounted are eligible for return. If refurbishing is required, refurbishing charges will apply.
All returned product will be assessed a 20% restocking charge and subject to rework or required refurbishing,
including repackaging charges.
Each return request must be submitted in writing, with an offsetting order equal to or greater than the value of the
requested return. In turn, Accuride Aftermarket will issue an RMA for the material to be returned. Return must be
shipped freight prepaid to Accuride Aftermarket. Credit will be issued at the lowest price level from the previous
24 months.
Warranty Policies
LIMITED WARRANTY
Accuride Aftermarket warrants that Accuride Extra Service Wheels, Accuride Aluminum Wheels, Tubeless
Wheels & Demountable Rims, Duplex® Aluminum Wheels, and Styled Steel Wheels to be free from defects in
workmanship and materials, excluding finish, for a period of five (5) years from date of manufacture.
Accuride Aftermarket warrants that Duplex® Steel Disc Wheels, Duplex® Demountable Rims, Tube-Type Wheels
& Demountable Rims, Light Truck Wheels, and Steel Bolt-Together Specialty Wheels to be free from defects in
workmanship and materials, excluding finish, for a period of ONE (1) year from the date of manufacture.
The above warranty shall be void if the wheel or rim is altered, modified, or is not used or maintained in
accordance with the instructions printed in Accuride’s Rim/Wheel Safety & Service Manual, or is used for tire
sizes, inflation pressures, or load ratings in excess of those set forth in current Accuride literature. The above
warranty also does not cover defects resulting from corrosion (except as noted above), other components,
accident, excessive speed or other abnormal or severe operating conditions.
Accuride Aftermarket’s obligation under this warranty is limited to the replacement of any product that proves to
be defective with a wheel or rim of like size and type, FOB Accuride's production plant, freight collect.
Accuride reserves the right to inspect parts for which warranty claims are filed, and if necessary, associated
vehicles and their maintenance records. Parts for which warranty claims are filed must, upon request, be returned
to Accuride Aftermarket, with transportation charges pre-paid.
ACCU-SHIELD wheels are warranted for 60 months from the date of manufacture. The Limited Warranty applies
to ACCU-SHIELD wheels and does not cover corrosion, misuse or other damage associated with the conditions
addressed in Accuride’s Limited Warranty or associated with (i) any damage in the areas of the mounting
surfaces such as the area under the mounting nuts, hubs, drums and against other wheels in dual position, (ii)
any damage due to cleaning including use of abrasives, abrasive brushes, steel wool, scouring pads or strong
chemicals, and (iii) any damage of the ACCU-SHIELD wheel finish, due to removal, misuse, or chipping, whether
by contact with road obstacles such as stones, gravel, curbs, barriers, signs, or otherwise. Accuride recommends
cleaning the wheels with mild soap and water. Refer to Accuride Technical Bulletin ACC2.0037 or ACC3.0089,
for recommended cleaning, handling, and repair practices.
THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH EXTENDS BEYOND THE WARRANTY SPECIFIED ABOVE, AND IN NO EVENT SHALL THIS
WARRANTY BE DEEMED TO COVER CONSEQUENTIAL DAMAGES OF ANY KIND.
ACCU-SHIELD LIMITED WARRANTY
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

Accuride Aftermarket warrants to the original purchaser that Gunite automatic slack adjusters and related
components when installed and maintained in accordance with Gunite instructions, are free from defects in
material and workmanship under normal use and service for over the road line operated trucks and trailers five (5)
years or 500,000 miles, school bus or city delivery vehicles three (3) years or 300,000 miles, or severe service
vehicles two (2) years or 200,000 miles, whichever occurs first.
Accuride Aftermarket warrants to the original purchaser that Gunite spoke wheels, hubs, brake drums, and brake
rotors are free from defects in material and workmanship Accuride Aftermarket agrees to repair or replace,
without charge, any and all Gunite products which fail in normal use and service because of defects in material
and workmanship.
Accuride Aftermarket warrants to the original purchaser that Gunite TRU-SET disc wheel hub assemblies and
installed components are free from defects in material and workmanship. This limited warranty covers
Truck/Tractor front (steer) axle applications for 3 years/350,000 miles, Truck/Tractor rear (drive) axle applications
for 3 years/350,000 miles, and on Highway trailer axle applications for 5 years/500,000 miles. The TRU-SET
disc wheel hub requires the use of a Seller approved hubcap and lubricant to qualify for warranty coverage.
These warranty periods are effective from the date of manufacture indicated on the hubs or mileage based on the
date placed in service, whichever occurs first. The foregoing warranty will not cover and Accuride Aftermarket
makes no warranties with respect to (i) any goods subjected to abuse, misuse, misapplication, neglect, alteration
or accident; to improper and incorrect installation or maintenance; to abnormal conditions of use, temperature,
moisture, dirt or corrosive matter, or to products that have exceeded Gunite’s acceptable wear limits, and (ii) any
materials, parts, goods or other components that are manufactured by someone other than an
approved source of Gunite.
Highway Original Bumpers
Chrome plated and painted steel bumpers will be warranted (12) months from the date of purchase against
chrome peeling, bubbling, and rusting.
Stainless steel bumpers will be warranted (60) months from the date of purchase against rusting and defects in
material and workmanship.
Warranties
Discoloration, staining, and damage resulting from customer modification and road hazard (debris) damage will
not be warranted. Backside of bumpers is not warrantable. This warranty does not apply if the bumper is exposed
to abnormal conditions or corrosive environments (including, but not limited to, highway de-icing chemicals or unapproved
cleaning agents). It also does not apply if the bumper is incorrectly installed on the truck (including, but
not limited to, over-tightening fasteners causing finish damage). Bumpers will be warranted only for the Highway
Original bumper selling price. All warranties apply to the original purchaser.
Additional Accuride Aftermarket Warranty Disclaimer
Accuride Aftermarket shall not be liable for any incidental or consequential damages for any breach of warranty,
its liability and the purchaser’s exclusive remedy being expressly limited to repair or replacement of the product as
herein provided. There are no other warranties, expressed or implied except such as is set forth herein.
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com

Warranty Returns
Accuride Aftermarket Warranty Claims Policy requires the original purchaser to obtain authorization to return or
field scrap alleged defective products. Accuride Aftermarket will at its election have a representative review the
alleged defective product in the field to determine if it is warrantable. Authorization for a claim must be obtained
from Accuride Aftermarket according to the following:
1. A warranty claim form must be submitted in writing to Accuride Aftermarket – Warranty Claim.
2. All requests must include part number, production date, and quantity of alleged defective material
and dollar amounts.
3. Accuride Aftermarket will, at its election, review alleged defect in the field or have returned.
4. If approved for return, the warranty claim number and RGA must be referenced. All alleged
defective parts must be returned freight charges prepaid.
5. After inspection of all products Accuride Aftermarket will issue credit or replacement product, for
all material determined to be defective. Credit will also be given for corresponding freight
charges.
6. Material determined to be not defective will be held for a period of 30 days, then scrapped, or
returned freight collect.
7. Credit will be issued at current lowest price level.
NOTE: CREDIT FOR WARRANTY CLAIMS WILL BE REFUSED SHOULD ANY OF THE ABOVE NOT BE
COMPLETELY SATISFIED
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7140 Office Circle • P.O. Box 15600 • Evansville, IN • 47716-0600 Phone: 800.823.8332 • Fax: 812.962.5436 www.accuridecorp.com