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TENANT MEETING<br />

US <strong>Army</strong> <strong>Garrison</strong> <strong>Stuttgart</strong><br />

02 May 2012


• Calendar<br />

• DPTMS<br />

• DES<br />

• DFMWR<br />

• DHR<br />

• ASAP<br />

• RSO<br />

• Safety<br />

• Health Clinic<br />

• DENTAC<br />

Agenda<br />

• eXchange<br />

• DeCA<br />

• ARC<br />

• USO<br />

• General<br />

Audience<br />

• Flyers<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Directorate of Plans,<br />

Training, Mobilization,<br />

and Security<br />

(DPTMS)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• 03 May <strong>Stuttgart</strong> Law Day (Kelley Club)(1100-1400)<br />

• 04 May RBEMS Fun Run, RB, (0900-1100)<br />

• 05 May Spring Scramble golf tournament<br />

• 07 May 27 JUL CYS Services Fall Sports Registration<br />

• 07 May Capital City Visitation Program (0845-1700)<br />

• 08-09 May Radiation Safety Officer Training<br />

• 08 May BOSS Meeting (1500 Warrior Zone, Patch)<br />

• 11 May USO Military Spouse Appreciation Day<br />

• 12 May Boy Scout event (TBD)<br />

• 13 May USO Fruehlingsfest<br />

DPTMS<br />

Calendar<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• 17 May German Holiday (Ascension day)<br />

• 19 May Cobblestone Classic/Flea Market/America’s Kids Run<br />

(1000-UTC)<br />

• 22 May GPC Cardholder Certifying Date Suspense<br />

• 22 May BOSS Meeting (1500 Warrior Zone, Patch)<br />

• 23 May Resilience Training for Family Members & Civ (1100 ACS)<br />

• 23 May Robinson Barracks ICC Exercise<br />

• 25 May AFRICOM/EUCOM/USAREUR Training Holiday<br />

• 27-28 Pfingsten German Holiday<br />

• 28 May Memorial Day<br />

DPTMS<br />

Calendar<br />

• 28 May <strong>Garrison</strong> Memorial Day Ceremony (Washington<br />

Square)(1100-UTC)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Directorate of Emergency<br />

Services<br />

(DES)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DES<br />

Provost Marshal<br />

• Motorcycles<br />

‒ Do not park on Sidewalks or near bicycle racks<br />

• PPE<br />

‒ Helmet<br />

‒ Eye Protection (windshields or eyeglasses alone not acceptable)<br />

‒ Full-finger gloves<br />

‒ Highly visible garments – day & Reflective – night<br />

‒ Over-the-ankle footwear<br />

‒ Long-sleeved shirt or jacket<br />

‒ Full-length trousers<br />

‒ Skates and Skateboards<br />

• Helmet<br />

• Kneepads, elbow pads and wrist guards<br />

• Light-colored clothing or reflective accessories<br />

‒ Bicycles:<br />

• Helmet<br />

• MUST Obey traffic laws<br />

‒Pedestrians have the right-of-way<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DES<br />

Provost Marshal<br />

• Visitors: Sponsors WILL ensure any individuals they<br />

sign in are physically escorted at all times<br />

‒ Revocation of sign-on privileges<br />

‒ Revocation of Sponsor’s installation access<br />

• Alarming Trends<br />

‒ Unattended Children<br />

• Home alone<br />

• Birth to 5 th Grade – NEVER<br />

• 6 th & 7 th Grade – up to 6 hours<br />

• In a Vehicle<br />

• Birth to 3 rd Grade – NEVER<br />

• 4 th & 5 th Grade – up to 10 minutes with keys removed and handbrake set<br />

• 6 th Grade and up – Yes<br />

• Outside<br />

• Birth to 4 Years – NEVER<br />

• K to 3 rd Grade – Must be in sight or hearing distance from supervising adult<br />

• 4 th & 5 th Grade – Must have ready access to supervising adult at all times<br />

• 6 th & 7 th Grade – Up to 6 hours<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DES<br />

Fire<br />

• Fire Alarms in Housing are NOT monitored<br />

‒ Call: 0711 680 5262<br />

• Evacuation Coordinator Training<br />

‒ 31 May 12 at 1330, Patch building 2307, 1 st Floor Conference Room<br />

(MP Desk)<br />

‒ Last Thursday of every month<br />

• Fire Extinguisher Exchange<br />

‒ SAAF Fire Station Please Call DSN 421-4237 to schedule<br />

‒ Patch Building 2307 Please Call DSN 430-2065 to schedule<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Month<br />

DES<br />

Vehicle Registration<br />

Month Total<br />

Customers<br />

Statistics<br />

Average<br />

Customers /<br />

Day<br />

Average<br />

Wait time<br />

• How can you help?<br />

‒ Volunteer<br />

‒ Re-new registration early (75 days – 17 JUN)<br />

‒ Bring all required documents (POA)<br />

‒ Volunteer<br />

‒ Smile while you wait<br />

‒ Don’t wait till 1500<br />

Average<br />

Process<br />

Time<br />

1 st Qtr 12 3719 64 12 11<br />

1 st week<br />

Apr 12<br />

475 79 21 39<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Directorate of Family,<br />

Morale, Welfare and<br />

Recreation<br />

(DFMWR)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DFMWR<br />

• <strong>Army</strong> MWR Services Survey<br />

− To get MWR Customers opinions, perceptions, attitudes, and desires<br />

− Survey goes to a representative sample of <strong>Stuttgart</strong> <strong>Army</strong> and<br />

Civilians<br />

− Overall response rate for <strong>Stuttgart</strong> is 10.7%:<br />

− 8.8% Active Duty 5.3% Spouses<br />

− 19.0% Civilians 10.1% Retirees<br />

− Those selected were notified by email and/or post<br />

− Started in March with 2 months to complete<br />

− Results will help reshape FMWR programs at <strong>Army</strong> and local levels<br />

− Data reported for <strong>Army</strong> as a whole and specifically for <strong>Stuttgart</strong><br />

− <strong>Army</strong> target is for 20% to 25% response rate, high local rate improves<br />

Commander’s understanding of the needs of this unique Community<br />

− Last day to respond online is 06 May, mailed responses must be<br />

received by 18 May<br />

− POC at DSN 421-2100<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• <strong>Stuttgart</strong> Entertainment<br />

− Once Upon a Shoe (Youth Production)<br />

− Performances: 12, 13, 19, & 20 May at 1300 hrs. in the STUDIO<br />

− Reservation start 01 May<br />

− XANADU (Musical Comedy)<br />

− Performances on 01, 02, 08, 09, 15, & 16 June at 1930 hrs. and 03, 10<br />

& 17 Jun at 1500 hrs. in the Kelley <strong>The</strong>atre<br />

− Reservations start on 22 May<br />

DFMWR<br />

Make your reservations online at: www.stuttgartmwr.com or call the<br />

<strong>The</strong>ater Office (Tues-Fri 1230-1730) DSN 421-3055 or<br />

CIV: 0711 729-3055<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• Patch Library<br />

─ 05 May, Free Comic Book Day, 1000-1600<br />

─ 08 May, Genealogy Class, 1100-1300<br />

─ 17 May, Ductagami, 1500-1700<br />

─ 20 May, Foreign Film Sunday, 1500<br />

─ Call DSN 430-5232 for more information<br />

• <strong>Stuttgart</strong> Arts and Crafts Contest<br />

─ 05 May, Entries due<br />

DFMWR<br />

─ 16 May, Exhibition at 1600 and awards at 1800<br />

─ Swabian Special Events Center (upstairs)<br />

─ Call DSN 430-6407 for more information<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DFMWR<br />

• Patch Multi Crafts<br />

─ 05 May, Sale and Crop ‘n Shop (Saturday) at Patch Multi Crafts<br />

─ 14-17 May, RB Scrap-a-thon, Brewed Awakenings<br />

• Call DSN: 420-6037 for more information<br />

─ Military Spouse Appreciation<br />

• 20% off all Travel and Military Scrapbooking items during May<br />

• 11 May, <strong>The</strong> Pottery Bar: Paint one free plate (one per military<br />

family) from 1100-1700<br />

• **<strong>The</strong> Pottery Bar is open during regular operating hours.<br />

Perfect for birthday parties, baby showers, and get-togethers!<br />

Great selection of pottery to choose from<br />

─ 11 May, Ladies Spa Night<br />

• Learn to make bath fizzies, sugar scrubs, and oil diffusers<br />

• 1730-2100, $29 including supplies<br />

Call DSN: 430-4061 for more information<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DFMWR<br />

• Cobble Stone Classic<br />

─ 19 May, Starts at Husky Field, 1000 hrs. and finishes at the Panzer<br />

eXchange<br />

─ DSN: 430-5386<br />

• Golf Course<br />

─ Golf Memberships available at the Pro Shop (pre-paid annual greens<br />

fees)<br />

─ 05 May, Spring Scramble, 0930 shotgun start, entry fee $35/45<br />

─ 23 May – 22 Aug, Wednesday Night Scramble, 1745, 9 hole shotgun<br />

start<br />

─ 01 June, Commanders Cup, 0900 shotgun start, entry fee $35/45<br />

─ Call CIV: 0714 187 9151 for more information on all events<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• Parents’ Night Out<br />

DFMWR<br />

− 04 May, Kelley CDC/SAC, 1830-2330<br />

− Sign up ends Wednesday, 2 May<br />

− POC DSN 430-7480<br />

• Family Child Care (FCC) Information Booth<br />

̶ 04 May, Panzer Exchange, 1100-1500<br />

̶ POC DSN 430-4047<br />

• Garmisch Adventure Trip<br />

− Youth ages 14 and older<br />

− 18-20 May<br />

− Depart Patch Youth Center 1700, return 1900<br />

− River rafting, AlpspiX, and more!<br />

− POC DSN 430-7480<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Directorate of<br />

Human Resources<br />

(DHR)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DHR<br />

• <strong>The</strong> OHA survey has been extended until COB 11 May<br />

‒ For service members who receive Overseas Housing Allowance.<br />

‒ Updates Germany’s OHA utility allowance<br />

• <strong>The</strong> link is:<br />

https://www.defensetravel.dod.mil/site.aprutil.cfm<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• University of Phoenix<br />

DHR<br />

Education Services<br />

– CIV: 07031-72-40701 DSN 431-3428, Enroll TODAY!<br />

– Email: <strong>Stuttgart</strong>.Campus@phoenix.edu<br />

– MBA face-to-face Feeder class starts on June 4<br />

– Master of Arts in Education<br />

• Elementary/Secondary/Special Education<br />

• Student teach and observe in local DODDS schools!<br />

• University of Maryland<br />

– DSN 431-2303/2305, Mon – Fri: 0800 – 1630<br />

– Associates/Bachelors/Masters<br />

– Gen Ed classes on-site at Patch and Panzer<br />

– 8 Week sessions! Summer enrollment: 21 May – 03 Jun<br />

– For current class schedules: www.ed.umuc.edu<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• CENTRAL TEXAS COLLEGE<br />

– DSN: 431-2580 or email: <strong>Stuttgart</strong>@europe.ctcd.edu<br />

– Tue/Wed/Thu 1100-1400<br />

DHR<br />

Education Services<br />

– Early Childhood Professions: on-site classes<br />

– AAS programs & Microsoft Sys-Admin Certificate: On-line<br />

• UNIVERSITY OF OKLAHOMA<br />

– Ph 431-3304, Mon – Thu: 0900 – 1630, Fri by appt<br />

– M Hum Rel – partially DL; Admissions continuous<br />

– MA Int’l Rel: 18-24 mo. On-site classes<br />

– COMM 5253-226-12 Cross Cultural Communications<br />

– Class: July 10-15 Enroll until 06/11!<br />

– Visit: www.goOU.ou.edu<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• ED CENTER TESTING PROGRAM NOTES<br />

– DLPT/DLAB/AFCT: schedule 2 wks out – Tue/Thur 0800<br />

– Form 4187 required for all <strong>Army</strong> (APT)<br />

– TABE, Certs, College proctored exams – Mon, Wed, Fri<br />

– AFAST, SAT & ACT for military – periodically<br />

TO SCHEDULE TESTS: <strong>Stuttgart</strong>EdCtr@eur.army.mil<br />

Phone: 431-2417<br />

DHR<br />

Education Services<br />

• NATIONAL TEST CENTER<br />

– TO SCHEDULE: NTC-<strong>Stuttgart</strong>@Europe.UMUC.edu<br />

– CLEP/DSST: tests given Mon, Tue & Thu<br />

– Pearson Vue, Cisco, Excelsior, GMAT & pro-cert exams<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DHR<br />

Education Services<br />

• FAST (Functional Academic Skills Training)<br />

Improve GT scores - Prepare for college<br />

– 7 – 30 May , daily 0800-1200 (AFCT at 0800 on 31 May)<br />

– Command permission required for enrollment<br />

– TABE 9D pre-test required: 04 Apr or 25 Apr at 0800<br />

• Scheduled via email: valarie.m.lester.ctr@mail.mil<br />

– Contact Mrs. Thompson: carol.r.thompson8.ctr@mail.mil<br />

• Upcoming ED Center Changes<br />

– Test Control Officer/ Education Services Specialist<br />

DSN 373-8700 (Heidelberg) DSN 431-2714 (Panzer)<br />

– DSN 431-2506<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


<strong>Army</strong> Substance<br />

Abuse Program<br />

(ASAP)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


ASAP<br />

Prevention Training<br />

Online Civilian and Military Annual ASAP Training<br />

https://www.usag.stuttgart.army.mil/ol-tng/olhome.html<br />

ASAP CLASSROOM Training<br />

‒ DSN 431-2530 to schedule special date/time for onsite training<br />

‒ Civilian ASAP Annual Training – 17 May - 0900-1000 & 1030-1130 Patch<br />

<strong>The</strong>ater<br />

‒ Civilian ASAP Supervisor Annual Training – 17 May – 1300-1400 Patch<br />

<strong>The</strong>ater<br />

Registration required for the following classes: (DSN 431-2530)<br />

Unit Prevention Leaders’ Certification Training – 25-29 Jun<br />

Bldg 2948, Panzer Kaserne (Basement classroom)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


FOR E1-E7 and O1-O2<br />

• Paris, France- 05 May 0130 from USO<br />

parking lot, returns 0400<br />

• Dream of your perfect day in Paris, and bring it to life!<br />

• After a tour in the morning, the rest of the day is yours to<br />

Sample the delights of this magical city<br />

• Paintball May 12 (Outdoor Rec)<br />

• Insel, Mainau on the Bodensee, May 20<br />

• May 20- Departs 0800 USO , return: 2000<br />

• Tour includes transportation, entrance fees, ferry and<br />

USO escort<br />

• Munich Sightseeing Bike Tour, June 2<br />

• Tour includes escort, bike rental and transportation.<br />

Like us on facebook:<br />

USAG <strong>Stuttgart</strong> Warrior Pride Challenge<br />

For more information:<br />

431-2530/3233


Religious Support<br />

Office<br />

(RSO)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


RSO<br />

2012 Vacation Bible School<br />

Online Registration Begins<br />

05 May – 01 Jul<br />

For Volunteers and Participants<br />

Go to:<br />

https://www.groupvbspro.com/vbs/ez/usagstutt<br />

gartrso/gpgs/home.aspx<br />

For children who have completed<br />

American Kindergarten to<br />

those entering 6 th grade<br />

Volunteers are those who have completed<br />

6 th grade and older<br />

Contact:<br />

431 3078 DSN<br />

430 2338 DSN<br />

Or<br />

patchvbs@googlemail.com<br />

Dates for VBS 2012:<br />

30 Jul - 03 Aug<br />

0900-1200 daily<br />

Patch School Complex<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Safety Office<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Safety<br />

• Radiation Safety Officer (RSO) Course<br />

‒ AR 385-10 and DA Pam 385-24 require that units/activities<br />

who possess radiaoctive commodities or radiation emitting<br />

equipment appoint and train RSOs. Applies also to non-<strong>Army</strong><br />

units/activities on <strong>Army</strong> installations<br />

‒ USAREUR Safety offers a 2-day RSO course in <strong>Stuttgart</strong> from<br />

08-09 May<br />

‒ Send nominations/registrations to the <strong>Garrison</strong> Safety Office<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Health Clinic<br />

(USAHC)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

TRICARE Enrollment<br />

• TRICARE Prime enrollment overseas is not automatic<br />

• <strong>The</strong> <strong>Stuttgart</strong> Health Clinic is staffed based on<br />

enrollment numbers<br />

– Prime Enrollees – Higher priority for access, assigned a PCM,<br />

increased continuity of care<br />

– Standard Enrollees – Access to MTF or TRICARE network providers<br />

*Our Enrollment is over 10,272 – great job getting the word out.<br />

( May 2008 – 8,146)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

Holiday Hours<br />

<strong>Stuttgart</strong> Health Clinic will close in observance of<br />

the following training holiday and federal holiday:<br />

28 May 2012<br />

Please contact the military police in case of an<br />

emergency and for immediate health care needs,<br />

contact the Nurse Advice Line to speak with a nurse<br />

who has access to make an appointment for you<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

Pharmacy Refill Policy<br />

• All refills must be called in to the Automated Refill Line:<br />

– DSN: 430-4925 / CIV: 0711-680-4925<br />

– Line is open 24/7<br />

– Expect 2 business days for processing at Patch Pharmacy<br />

– Expect 3 business days for processing at Kelley Annex<br />

A front and back copy of ID card, and written consent is<br />

required to pick up dependent’s medications.<br />

– Picked up at most 14 days after call in<br />

– May be called in up to 10 days prior to medication running<br />

out<br />

• Patients picking up refills do not have to wait in line since their<br />

medication has been already filled<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• Patients that are seen in clinic get priority filling of medications:<br />

– More acute issues<br />

– Sicker than the patients who are getting refills<br />

– Already have been waiting in clinic for physicians<br />

– More likely to be on an unscheduled time off<br />

• Overall results:<br />

USAHC<br />

Pharmacy Refill Policy<br />

– Decreased cross contamination of non-acutely-ill patients with acutelyill<br />

patients<br />

– Decreased wait-time for acutely-ill patients<br />

– Decreased waiting room time for patients getting the refills<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

Medical Appointments<br />

U.S. <strong>Army</strong> Health Clinic Does NOT Conduct Sick-Call:<br />

• <strong>The</strong>re are no designated hours for sick-call<br />

• Clinic visits are by appointment only:<br />

• Sick Call Removed (Cattle Call System)<br />

• Removes long lines and congested front desk<br />

• Safety – removes risk for transmission of diseases, i.e.<br />

personnel coming in for a sprained ankle and leaving with the<br />

Flu<br />

• 25% to 35% of Acute (same day) appointments are templated daily<br />

• Active Duty will not be turned away for acute issues<br />

• Walk-ins are highly discouraged<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

Medical Appointments<br />

U.S. <strong>Army</strong> Health Clinic Self-Help Appointment Center:<br />

• Self-Help Appointment Center available at the clinic for<br />

access to:<br />

• ERMC Care Call Center (Central Appointments)<br />

• Nurse Advice Line<br />

• International-SOS Help Desk (Host Nation Referrals)<br />

• TRICARE Online<br />

• Minimizes lines and wait times at the clinic<br />

• Improve clinic patient work flow, reduces congestion<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

E-Mail Appointment Reminders<br />

• E-mail Appointment Reminders are available now<br />

• Provide your e-mail to the USAHC front desk staff<br />

or the ERMC Care Call Center<br />

• Appointment reminders are sent 24 hours before<br />

appointment<br />

• Message will include time, date, and location.<br />

• Emails are Health Insurance Portability and<br />

Accountability Act (HIPAA) compliant. <strong>The</strong> e-mail<br />

message will NOT include type of appointment,<br />

medical information, or any details regarding the<br />

appointment.<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• Hours of Operation:<br />

USAHC<br />

Central Appointment Desk<br />

– 0630 -1700 MON – FRI (except Holidays)<br />

• Average hold time: “60 Seconds”<br />

• DSN 430-8610 press “2” for appointment<br />

• DSN 371-2622<br />

• Commercial: 06221-17-2622<br />

• Toll Free: 00800-376-22273*<br />

– *w/toll free option on cell phone plan<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


10.00%<br />

9.00%<br />

8.00%<br />

7.00%<br />

6.00%<br />

5.00%<br />

4.00%<br />

3.00%<br />

2.00%<br />

1.00%<br />

0.00%<br />

USAHC<br />

Appointment No-Shows<br />

No-Show %<br />

MEDCOM STANDARD: NO-SHOW Rate < 5%<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

Appointment No-Shows<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• No-Show Notifications<br />

USAHC<br />

No-Show Policy<br />

– By Name Roster Sent Weekly<br />

• Previous week’s no-shows<br />

• Pending week’s appointments<br />

• Need Unit Point of Contact<br />

– Name (CDR/1SG)<br />

– E-MAIL<br />

– Phone Number<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USAHC<br />

Sports Physicals<br />

CYS AND SCHOOL SPORTS PHYSICALS<br />

• Open for Children Ages 5-18 on the following dates:<br />

– SATURDAY, JUNE 09 (Available for booking on 7 MAY 12)<br />

– SATURDAY, JULY 14 (Available for booking on 18 JUN 12)<br />

– FRIDAY, AUGUST 03 (Available for booking on 9 JUL 12)<br />

– FRIDAY, AUGUST 17 (Available for booking on 23 JUL 12)<br />

• Please call the ERMC Call Center to book an appointment at toll<br />

free: 00800-376-22273<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


General Manager<br />

07031-4395 100/101<br />

DSN: 431-3455<br />

eXchange<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


AAFES<br />

Systems Outage<br />

• Credit and Debit transactions for Visa, MasterCard, American<br />

Express and Discover will be available<br />

• AAFES Gift Cards at retail facilities will be available<br />

• All ESSO functions, MilStar, Take it Home Today and 3rd Party Gift<br />

Cards will NOT be available<br />

CONUS Regions European Region Pacific Region<br />

Central Time Zone (CDT) Germany (CEST) Japan (JST)<br />

Start: Wednesday, 9 May at 2000 Thursday, 10 May at 0300 Thursday, 10 May at 1000<br />

End: Thursday, 10 May at 0700 Thursday, 10 May at 1400 Thursday, 10 May at 2100<br />

Pacific Time Zone (PDT) Turkey (EEST) Guam (ChST)<br />

Start: Wednesday, 9 May at 1800 Thursday, 10 May at 0400 Thursday, 10 May at 1100<br />

End: Thursday, 10 May at 0500 Thursday, 10 May at 1500 Thursday, 10 May at 2200<br />

Mountain Time Zone (MDT) Iraq (AST) Hawaii (HAST)<br />

Start: Wednesday, 9 May at 1900 Thursday, 10 May at 0400 Wednesday, 9 May at 1500<br />

End: Thursday, 10 May at 0600 Thursday, 10 May at 1500 Thursday, 10 May at 0200<br />

Eastern Time Zone (EDT) Afghanistan (AFT) Alaska (AKDT)<br />

Start: Wednesday, 9 May at 2100 Thursday, 10 May at 0530 Wednesday, 9 May at 1700<br />

End: Thursday, 10 May at 0800 Thursday, 10 May at 1630 Thursday, 10 May at 0400<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


eXchange<br />

<strong>The</strong> Pizza Hut/Taco Bell “Grand Canyon Getaway” sweepstakes<br />

runner-up in <strong>Stuttgart</strong> was Scott Elmblad, who won $1000 spending<br />

cash!<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


eXchange<br />

Taco Bell Sweepstakes winner Paul Watkins’ family received a $2500<br />

check from Taco Bell Manager Michael Cruzado and Patch Food Court<br />

Manager Ed Taylor. Pictured are, left to right, Michael Cruzado; Nate,<br />

Adriana, Peter and Bernadette Watkins; Ed Taylor. Right: Peter Watkins<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


eXchange<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


eXchange<br />

• Original Recipe – Facebook Contest<br />

– <strong>The</strong> Exchange, shopmyexchange.com, Anolon and KitchenAid have<br />

partnered to give our Facebook fans the chance to win (1) Anolon<br />

Cookware Set (B558H) and (1) Bakeware (B548Y2), if their entrée recipe<br />

is chosen<br />

– Or, they could win (1) KitchenAid Mixer (A114C) if their dessert recipe is<br />

chosen. (1) Runner-up from each category will win $100 Exchange Gift<br />

Card. Our fans simply complete the online entry form and upload a<br />

photo of their cooked “Original Recipe” dish to the Contests Tab by 02<br />

May2012. Contest runs 11 April through 31 May, winners will be<br />

announced 15 June<br />

<strong>The</strong> Exchange is on Pinterest!<br />

– <strong>The</strong> Exchange is now on Pinterest! One of the newest and fastest<br />

growing social media sites. Customers can find us by searching for the<br />

Exchange. Once they follow us they can begin “pinning” ideas, photos<br />

or products they love!<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DeCA<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DeCA<br />

Patch/Panzer Commissaries<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DeCA<br />

Patch/Panzer Commissaries<br />

New at your Patch<br />

Commissary<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DeCA<br />

Patch/Panzer Commissaries<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


DeCA<br />

Patch/Panzer Commissaries<br />

• NEW Diesel water pump has<br />

been installed<br />

• A full function test and final<br />

inspection for the pump and<br />

sprinkler system will be held<br />

on the 10 th of May<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


American Red<br />

Cross<br />

(ARC)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


ARC<br />

<strong>Stuttgart</strong> Military Community<br />

Emergency Message Data for MARCH<br />

Total Number of Cases for Month: 27<br />

Cases Serviced for <strong>Army</strong>: 13<br />

Cases Serviced for Air Force: 04<br />

Cases Serviced for Navy: 01<br />

Cases Serviced for Marine Corps: 00<br />

Cases Serviced for <strong>Army</strong> National Guard: 00<br />

Cases Serviced for DOD CIV: 09<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


Pediatric CPR / AED<br />

ARC<br />

<strong>Stuttgart</strong> Military Community<br />

CPR / FA / AED / Babysitting Classes<br />

‒ Friday, 18 May 0900-1200 hours<br />

Adult and Pediatric First Aid / CPR / FA / AED<br />

‒ Saturday, 26 May, 0900-1600 hours<br />

‒ American Red Cross Office, Room 314, Building 2915, Panzer<br />

Kaserne, DSN 431-2812, Commercial 0703-115-2812<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


ARC<br />

<strong>Stuttgart</strong> Military Community<br />

VOLUNTEER STATISTICS (March 2012)<br />

• During the month of March 2011, there were 29 active Red Cross<br />

Volunteers in the <strong>Stuttgart</strong> Military Community<br />

• This included Volunteers in the Medical and Dental Clinics, Red Cross<br />

Office Clerical and Leadership positions, Crocheting blankets for<br />

newborns, Special Events / Fund Raising, Library, and Veterinary<br />

Clinic.<br />

• During March, 557 Volunteer hours were contributed in all of these<br />

locations.<br />

• Inquire about Red Cross Volunteer Opportunities at the American Red<br />

Cross Office, Room 314, Building 2915, Panzer Kaserne DSN 431-<br />

2812, Commercial 0703-115-2812<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


<strong>United</strong> Services<br />

Organizations<br />

(USO)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USO<br />

Frühlingsfest Trip<br />

• Come join us for a free trip to Frühlingsfest!<br />

– Sunday, 13 May (Mother’s Day)<br />

– Depart Panzer: 1030; Return: 1700<br />

– Free ride downtown/back<br />

– Reserved seating in Grandl’s tent<br />

– Tokens for Chicken and drinks<br />

• Great way for mom and kids to spend the day<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USO<br />

American Days: Comedy Night<br />

• Join the USO for a night of laughs!<br />

– Friday, 11 May<br />

– Free ride downtown and back<br />

– Depart Panzer: 1900; Return: 2130<br />

– Two Famous Comedians<br />

• Bengt Washburn and David Deeble<br />

– Free trip, show, and drinks<br />

• Americans and Germans welcome<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• <strong>The</strong> Willy Pete Band is back<br />

– Free concert!<br />

USO<br />

Willy Pete Band Concert<br />

– Saturday, 12 May, Patch Community Club<br />

– Doors Open at 1800; concert starts at 1900<br />

• All types of music (Rock, Pop, R&B, and Country)<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


USO<br />

<strong>Stuttgart</strong>’s 21 st Annual Golf Tournament<br />

• Put your Team together! Don’t miss the fun!<br />

– Saturday, 25 Aug<br />

– Registration Opens Monday, 21 May<br />

• On our website 07 May<br />

– Golf Club Hammetweil - Neckartenzlingen<br />

• 0900 Shotgun Start<br />

• Win Great Prizes and Awards<br />

– Complimentary Gift Bag, Food & Drinks<br />

• Contact for more information<br />

• snorby@uso.org<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


• Champagne and Chateau Thierry<br />

– When: Memorial Day Weekend “Marine Corps Ceremony”<br />

• Italian Riviera – Genoa, Monte Carlo, Cote d’ Azur<br />

– When: 17 – 20 Jun<br />

• Provence and the Camargue, France<br />

– When: 04 – 07 Jul<br />

• Design your own Trip<br />

USO<br />

Upcoming Tours<br />

– Contact – tour.stuttgart@uso.org<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


General Audience<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A


GC Comments<br />

I’m <strong>Glad</strong> I <strong>Live</strong> <strong>Here</strong>!<br />

As of 120501 1400A

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