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Seth Godin<br />

The Law of Large Numbers<br />

The magic of mass media and the Web is all tied up in the<br />

large numbers: 20 million people watching The Sopranos;<br />

100 million watching the Super Bowl; a billion watching<br />

the Oscars; 3 million people using KaZaA at the same<br />

time, all the time; 120 million registered Yahoo! users.<br />

The numbers are compelling.<br />

What if just one out of a thousand Oscar viewers tried<br />

your product? What if one member of every family in<br />

China sent you a nickel?<br />

The problem with large numbers is that they’re almost<br />

always accompanied by fractions with huge denominators.<br />

If you reach 100 million people, but only .000001 percent<br />

of the audience buys your product, well, you’ve just<br />

sold exactly one unit.<br />

Years ago, when I first predicted the demise of the banner<br />

ad as we know it, people laughed at me. At the time,<br />

banner ads were selling for a CPM of $100. (CPM is the<br />

cost per thousand ad impressions.) That means you’d pay<br />

$100 for a thousand banners.<br />

What advertisers who measured (the vast minority) soon<br />

realized was that every time they bought a thousand banners,<br />

they got exactly zero clicks. The banners had a hit<br />

rate of less than .000001 percent. The law of large numbers<br />

was at work.<br />

Today, you can buy banner ads for less than a dollar a<br />

thousand. A 99 percent drop. I did a deal with one site in<br />

which I bought 300 million banner ads for a total cost of<br />

$600. The funny thing is that I lost money on the deal.<br />

Those 300 million banner ads (that’s more than one banner<br />

impression for every single person in the United States)<br />

ended up selling less than $500 worth of merchandise.<br />

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