Fit4Launch Services
Fit4Launch Services
Fit4Launch Services
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FIT4LAUNCH<br />
PRE-LAUNCH DEVICE PERFORMANCE<br />
CERTIFICATION FOR SERVICE PROVIDERS & OEMS<br />
With mounting pressure to launch more complex mobile<br />
devices in less time, mobile service providers and OEMs<br />
need quantified performance insight to determine device<br />
network impact and customer perception. 649<br />
Too much is at stake to rely solely on conformance testing, network-focused drive<br />
testing, and qualitative performance measurement.<br />
Metrico’s <strong>Fit4Launch</strong> <strong>Services</strong> certify hundreds of devices each year for 90% of the<br />
industry’s wireless manufacturers. With Metrico’s <strong>Fit4Launch</strong> <strong>Services</strong> you will identify<br />
poor performing devices before they hit the market, uncovering performance and<br />
quality issues before your customers do.<br />
Metrico Wireless | 7340 Executive Way, Suite A, Frederick, Maryland 21704<br />
For more info visit metricowireless.com
FIT4LAUNCH<br />
70<br />
60<br />
50<br />
METRICO'S FIT4LAUNCH CERIFICATION PROGRAM ...<br />
Devices<br />
Under<br />
Test<br />
Retests<br />
Required<br />
8.0<br />
7.5<br />
7.0<br />
6.5<br />
... DRIVES PERFORMANCE IMPROVEMENT IN THE MARKET<br />
2.6%<br />
Web<br />
Browsing<br />
Pageload<br />
2.4% Time<br />
Call<br />
Failure<br />
2.2%<br />
Rate<br />
40<br />
30<br />
seconds<br />
s<br />
6.0<br />
5.5<br />
5.0<br />
2.0%<br />
1.8%<br />
1.6%<br />
20<br />
10<br />
4.5<br />
4.0<br />
3.5<br />
1.4%<br />
1.2%<br />
0<br />
3Q2010 4Q2010 1Q2011 2Q2011<br />
Metrico <strong>Fit4Launch</strong>: pre-launch certification of device<br />
performance based on thresholds set by carriers<br />
3.0<br />
4Q2010 1Q2011 2Q2011 3Q2011<br />
1.0%<br />
Metrico Performance Analytics: post-launch evaluation of<br />
smartphones offered by major carriers<br />
<strong>Fit4Launch</strong> is a turnkey program designed for wireless service providers and OEMs world-wide complementing in-house conformance<br />
testing programs with a comprehensive quality of experience (QoE) measurement process. <strong>Fit4Launch</strong> provides engineering and<br />
marketing managers with independent ‘evidence of performance’ for a new device or technology. Unlike traditional lab tests, or FIT<br />
tests, Fit4launch combines live-network and simulated network performance measurements that capture real-world user experience<br />
and provide root cause analysis.<br />
Metrico’s <strong>Fit4Launch</strong> customers enjoy a high return on investment by reducing their internal costs, time to market for terminal<br />
acceptance and by helping eliminate costly device return and dissatisfaction issues.<br />
METHODOLOGY<br />
Our unique Mobile Experience Methodology combines patented technology and processes with years of experience to deliver the<br />
trusted insight you need to drive quality, minimize network impact, and market your brand more effectively. And, because our tests are<br />
rigorous and scientifically-driven, we’ll uncover performance and quality issues that others cannot. You’ll gain unparalleled performance<br />
insight.<br />
Metrico Wireless | 7340 Executive Way, Suite A, Frederick, Maryland 21704<br />
For more info visit metricowireless.com
FIT4LAUNCH<br />
Metrico’s methodology delivers<br />
the most robust, representative<br />
and repeatable view of a device’s<br />
performance, by measuring<br />
multiple criteria driving subscriber<br />
satisfaction, across laboratory and<br />
diverse live network environments,<br />
collecting thousands of samples for<br />
each case.<br />
Patented process automatically<br />
raises the acceptable performance<br />
bar over time.<br />
Metrico Wireless | 7340 Executive Way, Suite A, Frederick, Maryland 21704<br />
For more info visit metricowireless.com
FIT4LAUNCH<br />
CASE STUDIES<br />
Every day, Metrico advises OEMs on issues found with devices<br />
undergoing <strong>Fit4Launch</strong> evaluation, and works with them to find<br />
solutions, in areas such as:<br />
Handset earpiece and microphone loudness<br />
Speech quality in the handset, over speakerphone, via<br />
Bluetooth, or in noise<br />
Call initiation and retention<br />
Data uploads, downloads and reliability<br />
Web browsing pageload times and reliability<br />
Video framerate, freeze, impairment and audio sync.<br />
A major OEM submitted a device destined for a Tier-1 U.S. mobile service provider. During the laboratory data degraded channel test,<br />
the device performed below the 20th percentile of devices tested for that network. The OEM delivered new firmware, and data download<br />
speeds passed the performance threshold.<br />
Another OEM could not determine the cause of poor HTTP performance. Based on its experience, the Metrico <strong>Fit4Launch</strong> team<br />
confirmed that the problem was isolated to a particular Android API, and recommended switching to another one. Download speed<br />
increased from approximately 500 kbps to 6 Mbps.<br />
A device failed Metrico’s functional test upon receipt, as the Bluetooth interfaces on the device would not reliably allow Metrico’s<br />
measurement system to connect. Battery drain on the device was occurring in such a way that the Bluetooth functions were being deprioritized.<br />
Metrico and the OEM worked jointly to troubleshoot the issue, and the OEM provided Metrico with the fix.<br />
For More Information:<br />
Metrico Wireless, Inc.<br />
7340 Executive Way, Suite A<br />
Frederick, MD 21704, USA<br />
800.714.6421<br />
410.489.9133<br />
sales@metricowireless.com<br />
Metrico Wireless Limited<br />
Davidson House<br />
Forbury Square<br />
Reading RG1 3EU<br />
United Kingdom<br />
+44 (0) 1189 001617<br />
metricoemeasales@metricowireless.com<br />
Metrico Wireless Taiwan, Ltd.<br />
Neihu Road, Section 1, Lane 360, No. 8, 8th Floor<br />
Taipei, Taiwan 114<br />
886-2-2659-9119<br />
asia@metricowireless.com<br />
Metrico Wireless | 7340 Executive Way, Suite A, Frederick, Maryland 21704<br />
For more info visit metricowireless.com