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Complete 2008 Annual Report - Enersource
Complete 2008 Annual Report - Enersource
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Message from the Chair and CEO<br />
Leadership<br />
Reliability<br />
Safety First<br />
Valuing Customers<br />
Innovation<br />
Renewable ENERGY<br />
Conservation<br />
Keeping The Lights On<br />
Spirit of Giving<br />
The Future Of Our Industry<br />
Auditors’ Report<br />
Corporate Governance<br />
<strong>enersource</strong><br />
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I L L U M I N A T E D<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W
Message from the Chair and CEO<br />
To be considered a leader or an innovator, you must constantly<br />
strive to be the best, adapt quickly to changing environments<br />
and ensure your entire organization is in step with the plans<br />
for the future. We believe our team at Enersource has had a very<br />
successful year doing just that. How did we do it? We had a plan.<br />
<br />
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Enersource Corporation’s strategy is anchored by key strategic objectives and driven by a tactical roadmap<br />
that translates these corporate objectives into personal goals and accountabilities throughout the entire<br />
organization. Our plan is comprehensive yet concise: drive technical innovation, heighten customer and<br />
stakeholder engagement and enhance shareholder value.<br />
As a result of fulfilling these strategic objectives, Enersource has further solidified its position at<br />
the forefront of Ontario’s electricity distribution sector, and is recognized as an industry leader.<br />
Our 2008 Annual Review will bring to light several key strategic successes that were realized in areas<br />
such as safety, technical innovation, communications, financial stewardship and stakeholder relations.<br />
Operationally, Enersource Hydro Mississauga continued its legacy of world-class reliability with<br />
a company record-setting 19.7 minutes of average outage time per customer in 2008.<br />
Last year, Enersource invested more than $49 million in critical distribution infrastructure assets, with<br />
a focus on system reliability, customer care, growth and smart grid technologies including the Integrated<br />
Operating Model and smart meters. We surpassed the 100,000 smart meter installation milestone and<br />
our ongoing investment in smart meters will provide all of our customers with the information technology<br />
to better understand their power usage and manage their energy consumption patterns to reduce costs.<br />
Our quest for excellence continues and through the continued commitment of our employees and<br />
with the support of our Board of Directors and shareholders we anticipate much success in 2009.<br />
On behalf of the Board of Directors and the Executive Management Team, we wish to thank<br />
our valued customers and recognize the talent and dedication of our employees.<br />
Signed,<br />
Norman B. Loberg, Chairman<br />
Craig Fleming, President and Chief Executive Officer<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W
This year, Enersource strengthened the executive team to increase<br />
the depth of experience and continue to deliver strong corporate<br />
leadership internally and externally. We also recognized Mayor<br />
Hazel McCallion for her 38 years of service as a Hydro Commissioner<br />
and a Board Member of Enersource Corporation.
Enersource executives (from left to right)<br />
Michael Matthew, Raymond Rauber, Sonja<br />
Potocnik, Craig Fleming, Jo Ann Morello,<br />
Norman Wolff and Dan Pastoric<br />
Craig Fleming: President<br />
and Chief Executive Officer<br />
Craig Fleming was appointed to the position<br />
in December 2007. Formerly Mr. Fleming<br />
held the position of Executive Vice President<br />
and Chief Financial Officer. Throughout<br />
his 19-year career with Enersource, Mr.<br />
Fleming has demonstrated strong strategic<br />
leadership and was instrumental in the<br />
growth and transition of Enersource into<br />
a successful commercial enterprise.<br />
Norman Wolff: Executive<br />
Vice President and Chief<br />
Financial Officer<br />
Norman Wolff supports the growth and<br />
success of Enersource with a disciplined<br />
approach to corporate strategy development<br />
and financial planning.<br />
Mr. Wolff was appointed to this role<br />
in February 2008. Prior to this appointment,<br />
he occupied the role of Controller and<br />
was responsible for financial planning<br />
and reporting for both regulated and<br />
unregulated business operations. Mr.<br />
Wolff joined Enersource in December<br />
2001 as Manager, Financial Services.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W
Dan Pastoric: Executive<br />
Vice President and Chief<br />
Operating Officer<br />
In October 2008, Dan Pastoric joined the<br />
Corporation as Executive Vice President<br />
and Chief Operating Officer following the<br />
retirement of past COO Roland Herman<br />
after 19 years with Enersource. Mr. Pastoric<br />
brings solid senior executive expertise<br />
within the industry that includes both the<br />
public and private sector. Mr. Pastoric leads<br />
Enersource Hydro Mississauga (EHM)<br />
strategy, operations and investments.<br />
He is responsible for directing the safe<br />
and efficient operations of EHM, ensuring<br />
continued strong financial performance<br />
and maintaining full regulatory compliance.<br />
Hazel McCallion:<br />
Recognition of Service<br />
In October 2008, Enersource Corporation<br />
officially dedicated a state-of-the-art municipal<br />
substation in Streetsville in honour<br />
of Mayor Hazel McCallion’s 38 years of<br />
service as a Hydro Commissioner and<br />
Board Member.<br />
Mayor McCallion plays a major role<br />
in overseeing the growth and strength<br />
of Mississauga’s power infrastructure.<br />
She first began her service as a Hydro<br />
Commissioner with the Streetsville Public<br />
Utility Commission in 1970 and then<br />
served as a Commissioner with the<br />
amalgamated Mississauga Hydro Electric<br />
Commission. She continues to serve on<br />
Enersource Corporation’s Board of Directors.<br />
The Hazel McCallion Municipal Substation<br />
was designed to fit into the streetscape and<br />
blend with neighbourhood surroundings.<br />
The Substation has a capacity of 40 megawatts<br />
and distributes electricity to several<br />
thousand customers in the village of<br />
Streetsville and its surrounding areas.<br />
The substation is fittingly dedicated to<br />
Mayor Hazel McCallion’s leadership and<br />
invaluable contribution to the successful<br />
operation of Enersource as one of the safest<br />
and most reliable distributors of electrical<br />
power in Ontario.<br />
At left, Mayor McCallion and members of her<br />
family were on hand for the dedication ceremony.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W
Customers must be able to rely on a stable source<br />
of electricity. In 2008, Enersource Hydro Mississauga<br />
experienced one of the best years on record for<br />
providing world-class reliability to our customers.
SYSTEM Average Interruption duration per Customer<br />
NOTE: In 2007 the <strong>enersource</strong> average of 38.7 minutes was substantially<br />
lower then the Ontario utility average of 175 minutes. THIRTY Minutes<br />
represents a World-Class Benchmark.<br />
40<br />
30<br />
20<br />
19.7 MINUTES<br />
10<br />
0<br />
2003 2004 2005 2006 2007 2008<br />
Dan Pastoric (above right) examines part<br />
of the distribution system in the Enersource<br />
control room along with operators Antonio<br />
Muraca (left) and Tony Carnavale (right).<br />
It is through critical infrastructure investments,<br />
strategic engineering focus and<br />
extremely dedicated operational and field<br />
staff that we raised our reliability performance<br />
dramatically over 2007. In 2008,<br />
our average system outage duration of 19.7<br />
minutes per customer annually is considered<br />
outstanding for the electricity sector.<br />
In 2007, the Enersource average system outage<br />
duration per customer of 38.7 minutes<br />
was also substantially lower than the Ontario<br />
utility average of 175 minutes, according<br />
to industry information collected by the<br />
Electricity Distributors Association.<br />
EHM’s engineering, operations and<br />
maintenance functions align to identify<br />
and address distribution system requirements<br />
and implement key projects to<br />
fulfill current and future customer<br />
demands. Over the last few years, we<br />
have added additional capacity to our<br />
distribution system to accommodate<br />
customer growth. The City of Mississauga’s<br />
electricity demand is growing at a rate of<br />
two to three percent annually. We will<br />
continue with our strategic approach to<br />
sustain world-class reliability.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 11
The health and safety of our employees and the public at<br />
large is paramount. Enersource is proud of the outstanding<br />
safety record we hold in the Ontario electric utility industry.<br />
Successful as we have been, we are still striving to improve<br />
— one day at a time.
Safety is a culture<br />
that we instilL in all<br />
Construction Supervisor Rob Elliot explains safe<br />
work procedures to some of our outside personnel.<br />
of our employees and<br />
through our work in<br />
the community at large.<br />
Each year, we undertake an aggressive<br />
training regime to ensure our frontline<br />
personnel are using the best and safest<br />
industry practices and equipment.<br />
Trades and technical employees participate<br />
in comprehensive annual training that<br />
includes reviewing electrical utility safety<br />
rules, work area protection, gas detection<br />
training and first aid training.<br />
Children young and old can access a recent<br />
addition to our website called Electrical Safety<br />
World, which was designed to teach kids —<br />
in grades three through seven — how to make<br />
good choices about electricity consumption and<br />
safety. The site engages children’s imaginations<br />
and enhances their science education with<br />
interactive games, fun experiments and handson<br />
learning activities, so that they gain insight<br />
into how to prevent injuries and stay safe.<br />
We also believe that employee health and<br />
wellness play an integral role in maintaining a<br />
strong safety record. All employees can access<br />
employee health and wellness program offerings<br />
that support healthy lifestyles.<br />
The Voltinator will spark<br />
children’s imaginations<br />
when they check out<br />
Electrical Safety World.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W<br />
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Enersource is committed to best practices to ensure a high<br />
degree of customer satisfaction. We do this through analyzing<br />
and responding to changing customer needs so we can deliver<br />
exceptional service and build strong, sustainable relationships.
90%<br />
of customers are satisfied<br />
with our service<br />
Enersource personnel work 24/7 to ensure a<br />
safe and reliable electricity distribution system.<br />
Customer Satisfaction<br />
Survey Provides Positive<br />
Feedback<br />
Again this year, Enersource participated in<br />
the Electric Utility Customer Satisfaction<br />
Survey, referred to as the UtilityPulse Survey.<br />
The survey assists us to better understand<br />
customer views, changing requirements<br />
and to examine how to continuously<br />
improve customer service at every level of<br />
the utility. The survey demonstrated that<br />
90% of Enersource customers are satisfied<br />
with our service, which represents an<br />
improvement of 1% over the previous year.<br />
World-Class<br />
Reliability at<br />
Affordable Rates<br />
The electricity industry is one of the<br />
most regulated industries in Ontario.<br />
When Enersource submits annual rate<br />
applications to the Ontario Energy<br />
Board, we must justify how the utility’s<br />
capital investments and operational requirements<br />
directly serve our customers.<br />
We balance needs of our distribution<br />
system’s growth requirements with keeping<br />
our residential delivery rates among the<br />
lowest in Ontario.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 15
The ways we monitor, meter and deliver safe, affordable and<br />
reliable electricity are constantly changing through new,<br />
innovative technologies. At Enersource, we pride ourselves<br />
on pursuing technological innovation THAT positions<br />
Enersource as a leader in automation and business efficiency.
Integrated Operating<br />
Model: Making A Good<br />
System Better<br />
In September, Enersource successfully<br />
implemented a new electrical distribution<br />
operations system that introduces leading-edge<br />
technology in the electricity industry. The<br />
Integrated Operating Model (IOM) will<br />
ultimately establish a single interface for<br />
operators and engineers to view and operate<br />
the distribution system. Using real-time map<br />
updates and streamlined work flows, the<br />
IOM will provide analysis, outage probability<br />
modeling and automated restoration capabilities.<br />
The result will be greatly improved planning,<br />
rapid response times and the delivery of greater<br />
overall system efficiency.<br />
Customer Care and Billing<br />
System: Working Efficiently<br />
For Our Customers<br />
Since de-regulation, the maintenance of<br />
Customer Care and Billing (CC&B) systems<br />
has become a significant business risk driven<br />
by constant changes in regulation requiring<br />
programming updates that support new<br />
regulatory requirements.<br />
Enersource is jointly implementing a CC&B<br />
system with Toronto Hydro. Historically,<br />
distribution companies in Ontario have<br />
implemented CC&B systems independently.<br />
This partnership allows Enersource to align<br />
key processes with Toronto Hydro and realize<br />
economic synergies. This will ensure that we<br />
conform to the Ontario market requirements<br />
as well as improve efficiencies in the areas<br />
of customer management and regulatory<br />
compliance as part of the base functionality.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 17
Smart Meters: Forging<br />
Ahead On Smart Meter<br />
Deployment<br />
Smart metering, an Ontario Government<br />
initiative, calls for electricity distribution<br />
companies to replace conventional mechanical<br />
meters with smart meters that record how<br />
much energy is used and when it was used.<br />
When the smart meters are integrated with<br />
the provincial data management system and<br />
our new CC&B system, variable electricity<br />
rates will be applied during different times<br />
of the day, allowing Time-of-Use (TOU)<br />
electricity rates. In 2008, TOU rates were<br />
not yet widely operational.<br />
TOU pricing is intended to empower<br />
customers to adjust their electricity use<br />
during peak times and shift usage to<br />
off-peak times, when the cost of electricity<br />
is lower. Enersource has implemented a<br />
multi-faceted customer communication<br />
program to support the smart metering<br />
deployment.<br />
By the end of 2008, there were more than<br />
100,000 smart meters installed, with the<br />
remaining installations to be completed<br />
by the end of 2010.<br />
The residential customer communications<br />
program includes components such as door<br />
hangers, open houses, Web information and<br />
distribution of educational materials including<br />
our video entitled “Smart Avenues.”<br />
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2007<br />
61,000<br />
2010<br />
35,000<br />
2008<br />
40,000<br />
2009<br />
35,000<br />
Smart meters are being rolled out in four phases<br />
across Mississauga. The project is scheduled to<br />
be completed in 2010.<br />
A collection of old meters ready for Enersource’s<br />
recycling program.<br />
All of the old mechanical<br />
meters are fully recycled<br />
To support the advanced communication<br />
capabilities of the smart meters, Enersource,<br />
in partnership with Rogers Wireless, has<br />
deployed the largest wireless IP-based meter<br />
data communications system in North<br />
America. Our industry-leading system is<br />
reliable, secure and cost-effective, which<br />
benefits our customers. Enersource is well<br />
positioned to complete the deployment of<br />
smart metering technology on schedule with<br />
the ability to deliver TOU rates when they<br />
are implemented by the Ontario Government.<br />
With plans to replace over 185,000 meters<br />
by 2010, Enersource set a goal to completely<br />
recycle all the old meters and divert tons<br />
of waste away from landfills. This process<br />
includes carefully removing the glass lens<br />
for it to be shredded and recycled; separating<br />
the components inside the meters by commodity<br />
(aluminum and copper); and selling<br />
each commodity separately to smelters and<br />
mills. Even the boxes and pallets that the<br />
smart meters are shipped in are recycled!<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 19
At Enersource, reducing our carbon footprint is not just something we<br />
talk about — we’re doing it! This year, we were partners in two landmark<br />
energy generation projects. These are just two initiatives that Enersource<br />
has undertaken over the past three and a half years as part of our $12.5<br />
million investment in conservation. Renewable energy projects are beginning<br />
to take hold throughout Ontario, and while they may be smaller in scale,<br />
collectively they will form a critical component of the provincial<br />
electricity supply infrastructure mix.
Region of Peel:<br />
Solar Flairs Technology<br />
In partnership with the Region of Peel,<br />
Enersource unveiled nature-inspired<br />
photovoltaic (PV) Solar Flairs technology<br />
in July at the Clarkson Wastewater Treatment<br />
Facility. Crystalline PV technology, based<br />
on solar cells, converts sunlight into clean<br />
electricity. In addition to enhancing the<br />
surrounding landscape along the lakeshore<br />
with its unique sunflower design, the nine<br />
pole-mounted structures are the first model<br />
of its kind to be installed in Canada.<br />
Enersource’s goal in funding half of the<br />
investment in this generation plant was<br />
two-fold: to produce clean energy and to<br />
inspire the public to study renewable energy<br />
alternatives to reduce their carbon footprint.<br />
Other contributors to the project included<br />
the Ontario Electrical Construction Company<br />
Limited, Ontario Clean Water Agency,<br />
MCW Custom Energy Solutions, Conergy<br />
Canada and Lake Michigan Wind & Sun.<br />
Nature-inspired photovoltaic (PV) Solar Flairs<br />
technology at Clarkson Wastewater<br />
Treatment Facility.<br />
Hershey Centre:<br />
Producing Clean Energy<br />
The roof of the Hershey Centre is now<br />
home to 144 photovoltaic panels that form<br />
the largest solar energy generation project on<br />
a City building. Enersource and the City of<br />
Mississauga partnered to install the system,<br />
which produces 25 kilowatts of electricity<br />
at peak output. The energy is sold to the<br />
Ontario grid, generating revenue of approximately<br />
$11,250 per year. This facility will<br />
reduce carbon dioxide emissions by 25,000<br />
kilograms per year for approximately 25 years.<br />
Visitors to the Hershey Centre Arena and<br />
the adjacent Hershey SportZone can also<br />
view the solar production data and learn<br />
more about solar energy on computer monitors<br />
installed in the lobbies of both venues.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 21
There is an abundance of opportunities when it comes to participating<br />
in the many business and residential conservation programs available<br />
to Enersource customers. From adjusting your air conditioner<br />
through the peaksaver ® program to improving your company’s<br />
energy efficiency through our ERIP incentives or simply shutting off<br />
the lights when you leave a room, everyone has an opportunity to<br />
conserve energy.
PowerHouse puts the power of<br />
renewable technologies in the hands<br />
of residential customers by offering<br />
zero-interest loans or rebates on<br />
approved renewable technologies.<br />
PowerHouse Program:<br />
Green Energy Through<br />
Financial Incentives<br />
Last May, Enersource partnered with<br />
the Ontario Ministry of Energy and<br />
Infrastructure, Hydro One Networks<br />
and Hydro One Brampton to launch an<br />
innovative new pilot program that helps<br />
customers to save on their energy costs,<br />
while also helping the environment. The<br />
PowerHouse Program gives residential<br />
homeowners access to zero-interest loans<br />
ranging from $2,000 to $50,000, or a<br />
rebate for installing qualifying renewable<br />
electricity generation technologies, including:<br />
• solar photovoltaic panels<br />
• solar water heating systems<br />
• geothermal energy systems<br />
• small wind turbines<br />
This program provides residents with a<br />
substantial financial incentive to invest<br />
in renewable energy and to contribute<br />
to the culture of conservation in Ontario.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 23
Enersource Hydro Mississauga Services Inc. (EHMS) is a commercial<br />
affiliate of Enersource Corporation that is responsible for the<br />
maintenance and operation of more than 85,000 street lights in<br />
Mississauga and Brampton in addition to servicing privately owned<br />
distribution systems.
Lead Hand Rob Scott performs maintenance on one<br />
of the cobra head-style street lights in Mississauga.<br />
With more than nine decades in the<br />
street lighting business, Enersource has an<br />
exceptional record of safety and reliability serving<br />
Mississauga and has grown to deliver customized<br />
street-lighting solutions tailored to<br />
the unique needs of municipalities.<br />
In late 2008, Enersource Hydro Mississauga<br />
Services Inc. (EHMS) entered into a new<br />
five-year street light system maintenance<br />
agreement with the City of Mississauga.<br />
EHMS was also the successful bidder to<br />
provide street light system maintenance<br />
services for a two-year period with the City<br />
of Brampton beginning January 1, 2009.<br />
EHMS was selected to perform services for<br />
the City of Brampton based on experience<br />
in maintenance, relevant regulation, inspection<br />
and contract administration.<br />
Another EHMS division, Enersource<br />
Technologies, has been very successful<br />
in serving key markets to design, build,<br />
maintain and operate privately owned<br />
distribution systems. Major customers<br />
include the Greater Toronto Airports<br />
Authority and the University of Toronto’s<br />
Mississauga campus.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 25
Enersource Corporation’s Spirit of Giving program is our commitment<br />
to the community we serve through the financial support of charitable<br />
organizations and employee volunteerism. We are excited and proud<br />
to support a wide variety of charitable organizations in Mississauga<br />
with a focus on the areas of health, safety, environment and community.
2008 United Way Campaign volunteers Nadine Ross<br />
(left) and VP of Human Resources Jo Ann Morello<br />
assisted in one of the many fundraising activities.<br />
In 2008, Enersource employees helped raised<br />
more than $27,000 in support of the United Way.<br />
Enersource volunteers went all out to impress<br />
the youngsters for the Mississauga Santa<br />
Claus parade. The Enersource float won first<br />
prize and a charitable donation was made to<br />
FoodPath on our behalf.<br />
Norma Bandler, President and CEO of The Credit<br />
Valley Hospital Foundation and Craig Fleming,<br />
President and CEO of Enersource Corporation.<br />
Habitat for Humanity Mississauga Board Chair<br />
Doug Clark (left) accepts a sponsorship cheque<br />
from Enersource Board Chair Norman Loberg.<br />
CREDIT VALLEY<br />
HOSPITAL FOUNDATION<br />
Enersource Corporation proudly pledged<br />
$100,000 to The Credit Valley Hospital<br />
Foundation’s Lifetime of Care campaign,<br />
which is raising funds to build a new<br />
270,000 square-foot facility for obstetrics,<br />
labour and delivery, a special-care nursery,<br />
paediatrics, long-term care, surgical oncology,<br />
palliative care, regional genetics, a laboratory,<br />
and additional operating rooms. Plans were<br />
also set in motion in 2008 to undertake<br />
a similar commitment with the Trillium<br />
Hospital Foundation in support of their<br />
fundraising campaign for cardiac care.<br />
HABITAT<br />
FOR HUMANITY<br />
In March 2008, Enersource Corporation<br />
announced that it would be committing<br />
$100,000 to Habitat for Humanity’s inaugural<br />
Mississauga Home Build. As part<br />
of Habitat Canada’s commitment to build<br />
affordable, energy-efficient homes, the<br />
Mississauga project will incorporate green<br />
technologies allowing the sponsored<br />
families to save energy,<br />
save money and minimize<br />
the environmental<br />
footprint of their<br />
new homes.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 27
In 2007, it was reported that the average age of a power line worker was 44.4<br />
years and found that 40 per cent of these skilled trade workers were eligible<br />
for retirement within the next 10 years. Enersource Corporation’s workforce<br />
sustainment strategy is aimed at ensuring that a skilled workforce exists to<br />
fulfill present and future requirements. Employee development, along with<br />
dynamic succession planning and an “in-house” trade apprenticeship training<br />
program, have driven our success as an industry employer of choice.
Michael Matthew, VP of Health and Safety, was joined<br />
by apprentices from Cambrian College who expressed<br />
their appreciation of the Enersource vehicle donation.<br />
Cambrian College:<br />
Vehicle Donation<br />
Enersource dedicated an aerial vehicle to<br />
Sudbury’s Cambrian College to enhance a<br />
unique program the college offers. Cambrian’s<br />
Power Line Technician program, the first<br />
of its kind in Ontario, prepares graduates<br />
for the power distribution industry.<br />
The vehicle is a double bucket aerial<br />
device that extends to a height of 55 feet.<br />
It was received as a welcome addition to<br />
the program, which entered its third year<br />
of operation in the fall of 2008.<br />
The equipment donation enabled<br />
Cambrian’s faculty to enrich the<br />
curriculum by expanding hands-on<br />
training for their students.<br />
Forging these important partnerships<br />
ensures Cambrian a continuous supply of<br />
qualified graduates who can meet the industry’s<br />
needs for skilled and job-ready workers<br />
and has proven beneficial to Enersource’s<br />
skilled trades’ resource planning strategy<br />
through the employment of new graduates.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 29
on summarized consolidated financial statements
letter from Auditors’<br />
The accompanying summarized consolidated balance sheets and consolidated statements<br />
of income and comprehensive income are derived from the complete consolidated financial<br />
statements of Enersource Corporation as at December 31, 2008 and 2007 and for the years<br />
then ended on which we expressed an opinion without reservation in our report dated February<br />
20, 2009. The fair summarization of the complete consolidated financial statements is the<br />
responsibility of management. Our responsibility, in accordance with the applicable Assurance<br />
Guideline of The Canadian Institute of Chartered Accountants, is to report on the summarized<br />
consolidated financial statements.<br />
In our opinion, the accompanying consolidated financial statements fairly summarize, in all<br />
material respects, the related complete consolidated financial statements in accordance with<br />
the criteria described in the Guideline referred to above.<br />
These summarized consolidated financial statements do not contain all the disclosures required<br />
by Canadian generally accepted accounting principles. Readers are cautioned that these statements<br />
may not be appropriate for their purposes. For more information on the Company’s<br />
financial position, results of operations and cash flows, reference should be made to the<br />
related complete financial statements.<br />
KPMG<br />
Chartered Accountants, Licensed Public Accountants<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 31
AUDITORS’ REPORT ON SUMMARIZED CONSOLIDATED FINANCIAL STATEMENTS :<br />
Balance Sheets<br />
(In thousands of dollars) December 31, 2008 and 2007<br />
ASSETS<br />
2008 2007<br />
Current assets:<br />
Cash and cash equivalents<br />
Accounts receivable<br />
Unbilled revenue<br />
Inventory<br />
Prepaid expenses and deposits<br />
$ 76,105<br />
58,574<br />
53,816<br />
7,230<br />
2,596<br />
198,321<br />
$ 57,099<br />
58,472<br />
58,534<br />
6,801<br />
2,513<br />
183,419<br />
Capital assets<br />
Other assets:<br />
Intangible assets<br />
Deposits and prudentials<br />
Regulatory assets<br />
Other deferred costs<br />
LIABILITIES AND SHAREHOLDERS’ EQUITY<br />
419,244<br />
10,336<br />
20,563<br />
2,371<br />
3,071<br />
455,585<br />
409,952<br />
4,028<br />
21,949<br />
6,931<br />
1,813<br />
444,673<br />
$ 653,906 $ 628,092<br />
Current liabilities:<br />
Accounts payable and accrued liabilities<br />
Payments in lieu of corporate income taxes payable<br />
Deferred revenue<br />
Advance payments<br />
Regulatory liabilities<br />
Long-term liabilities:<br />
Bonds payable<br />
Deposits<br />
Employee retirement and post-retirement benefits<br />
Non-controlling interest<br />
Shareholders’ equity:<br />
Capital stock<br />
Retained earnings<br />
$ 93,159<br />
2,149<br />
65<br />
2,844<br />
18,295<br />
116,512<br />
288,735<br />
20,363<br />
3,754<br />
312,852<br />
1,135<br />
175,691<br />
47,716<br />
223,407<br />
$ 73,695<br />
2,106<br />
135<br />
1,553<br />
23,455<br />
100,944<br />
288,556<br />
21,749<br />
3,203<br />
313,508<br />
475<br />
175,691<br />
37,474<br />
213,165<br />
$ 653,906 $ 628,092<br />
On behalf of the Board: Gerald Beasley, Director Norman Loberg, Director<br />
32<br />
2 0 0 8 I L L U M I N A T E D
AUDITORS’ REPORT ON SUMMARIZED CONSOLIDATED FINANCIAL STATEMENTS :<br />
Income and Comprehensive Income<br />
(In thousands of dollars) Years ended December 31, 2008 and 2007<br />
2008 2007<br />
REVENUE:<br />
Energy sales<br />
Distribution<br />
Recovery (refund) of regulatory assets (liabilities)<br />
Services<br />
Gain on the disposal of capital assets<br />
Other<br />
$ 548,255<br />
112,493<br />
(2,514)<br />
6,858<br />
145<br />
5,510<br />
$ 569,869<br />
108,668<br />
5,535<br />
7,336<br />
215<br />
4,868<br />
670,747 696,491<br />
OPERATING EXPENSES:<br />
Energy purchases<br />
Operations, maintenance and administration<br />
Services<br />
Amortization of capital assets<br />
Amortization of intangible assets<br />
Amortization of regulatory (liabilities) assets<br />
Operating income<br />
548,255<br />
40,922<br />
5,420<br />
32,292<br />
1,056<br />
(2,514)<br />
569,869<br />
43,808<br />
5,312<br />
31,366<br />
428<br />
5,535<br />
625,431 656,318<br />
45,316<br />
40,173<br />
NON-OPERATING REVENUE (EXPENSE):<br />
Interest income<br />
Interest expense<br />
Foreign exchange gain (loss)<br />
3,600<br />
(19,229)<br />
907<br />
4,334<br />
(19,247)<br />
(821)<br />
(14,722) (15,734)<br />
Income before the undernoted<br />
Payments in lieu of corporate income taxes<br />
Income from continuing operations<br />
Non-controlling interest<br />
30,594<br />
(10,711)<br />
19,883<br />
(661)<br />
24,439<br />
(10,188)<br />
14,251<br />
(281)<br />
Net income and comprehensive income $ 19,222 $ 13,970<br />
Consolidated Statements of retained earnings<br />
(In thousands of dollars) Years ended December 31, 2008 and 2007<br />
Retained earnings, beginning of year<br />
Net income<br />
Dividents paid<br />
2008 2007<br />
$ 37,474<br />
19,222<br />
(8,980)<br />
$ 33,840<br />
13,970<br />
(10,336)<br />
Retained earnings, end of year $ 47,716 $ 37,474<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 33
corporate governance<br />
Corporate Structure:<br />
Enersource Corporation is a private company owned 90% by the City of Mississauga<br />
and 10% by BPC Energy Corporation, a subsidiary of the Ontario Municipal Employees<br />
Retirement System. Enersource recognizes the role of good governance in a<br />
successful business enterprise and provides full disclosure on its corporate<br />
governance practices.<br />
Board of Directors<br />
The Board of Directors has ultimate<br />
accountability for the overall direction<br />
and results of the Corporation. The principal<br />
role of the Board of Directors is the stewardship<br />
of the Corporation on behalf of the<br />
shareholders. The Board oversees the conduct<br />
of the business and the performance of<br />
management who are responsible for the<br />
day-to-day operation of the business.<br />
Any responsibility not delegated to a<br />
committee of the Board or to management<br />
remains with the Board.<br />
The Board currently has 10 Directors; eight<br />
Directors, including the Mayor, are appointed<br />
by the City of Mississauga, and two Directors<br />
are appointed by BPC Energy Corporation.<br />
All Directors are independent, as defined<br />
within securities regulation.<br />
The Chairman of the Board is elected by the<br />
Board from among the Directors appointed<br />
by the City of Mississauga, and is a separate<br />
role from the President and Chief Executive<br />
Officer.<br />
At all Board meetings, the Board has an<br />
opportunity to meet without the presence<br />
of management.<br />
34<br />
2 0 0 8 I L L U M I N A T E D
Board of Committees,<br />
Four Board Committees<br />
report to the Board:<br />
Audit Committee<br />
The Audit Committee is accountable to<br />
the Board for providing oversight of the<br />
reliability and integrity of the Corporation’s<br />
accounting principles and practices, business<br />
planning, financial reporting, system<br />
of internal control, management information<br />
and risk management processes.<br />
The internal auditor and external auditor<br />
are invited to attend all meetings of the<br />
Audit Committee and receive all agendas<br />
and associated material. As part of all meetings,<br />
the Audit Committee meets with the<br />
internal and external auditors independent<br />
of management.<br />
Human Resources and Corporate<br />
Governance Committee<br />
The Human Resources and Corporate<br />
Governance Committee is accountable to<br />
the Board for oversight of the Corporation’s<br />
human resources and compensation policies<br />
and practices. The committee is also<br />
responsible for ensuring that effective<br />
corporate governance processes are in<br />
place and for making recommendations to<br />
the Board with respect to the development,<br />
implementation and modification of those<br />
processes and the approach to corporate<br />
social responsibility.<br />
Development Committee<br />
The Development Committee is accountable<br />
to the Board for providing oversight of the<br />
Corporation’s business development plans<br />
and activities and for making recommendations<br />
to the Board with respect to their<br />
potential applicability, risks and rewards.<br />
Health, Safety, Security<br />
and Environment Committee<br />
The Health, Safety, Security and Environment<br />
Committee is accountable to the Board<br />
for oversight of the management of the<br />
Corporation’s health, safety, security and<br />
environmental risks and making recommendations<br />
to the Board with respect to<br />
development, implementation, communication<br />
and related management processes.<br />
Board and committee<br />
mandates<br />
Mandates are in place for the Board,<br />
individual Directors, the Chairman,<br />
and the four committees of the Board.<br />
Board Effectiveness<br />
The Board carried out a review of its<br />
effectiveness through individual Director’s<br />
meetings with the Chairman aided by<br />
self-assessment questionnaires. Each Board<br />
Committee also reviewed its effectiveness.<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 35
Level 3 Powerline Apprentice<br />
Peter Oosting is seen utilizing<br />
a live line tensioner to gain the<br />
proper “sag” to the service.
Committee Composition and Attendance<br />
Board<br />
Audit<br />
Human<br />
Resource and<br />
Corporate<br />
Governance<br />
Development<br />
Health, Safety,<br />
Security and<br />
Environment<br />
Director Attendance<br />
Percentage<br />
Board<br />
Committees<br />
Number of Meetings 10 7 6 1 4 10 18<br />
Attendance Percentage 88% 100% 100% 100% 85% 88% 96%<br />
Board Members<br />
Mayor Hazel McCallion X X 80% 100%<br />
Gerald E. Beasley X Chair X 90% 100%<br />
Michael J. Nobrega X Chair 70% 100%<br />
Norman B. Loberg Chair Chair X 100% 100%<br />
Hasan Imam X X X 100% 100%<br />
Robert MacCallum X X Chair 100% 100%<br />
Eve Adams X X X 90% 100%<br />
Carolyn Parrish X X X 90% 100%<br />
Katie Mahoney X X X 90% 100%<br />
John McManus* X X X 77% 63%<br />
* – John McManus was appointed to the Board of Directors April 10, 2008<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 37
<strong>enersource</strong> leadership<br />
BOARD OF DIRECTORS<br />
Norman B. Loberg<br />
Chair<br />
Chair, Quadra Bay Inc.<br />
Director and Past Chair,<br />
Credit Valley Hospital<br />
Mayor Hazel McCallion<br />
Director<br />
Mayor, City of Mississauga<br />
Michael J. Nobrega<br />
Director<br />
President and Chief<br />
Executive Officer, OMERS<br />
Gerald E. Beasley<br />
Director<br />
Director and Past Chair,<br />
Trillium Health Centre<br />
Foundation<br />
John McManus<br />
Director<br />
Executive Vice President,<br />
Borealis Infrastructure<br />
Robert MacCallum<br />
Director<br />
Hasan Imam<br />
Director<br />
Note: Enersource Board<br />
members as presented are<br />
those currently serving at<br />
time of publication. Please<br />
refer to pg.39 for further<br />
information on timing and<br />
duration of appointments.<br />
Eve Adams<br />
Director<br />
Councillor, Ward 5<br />
City of Mississauga<br />
Katie Mahoney<br />
Director<br />
Councillor, Ward 8<br />
City of Mississauga<br />
Carolyn Parrish<br />
Director<br />
Councillor, Ward 6<br />
City of Mississauga<br />
38<br />
2 0 0 8 I L L U M I N A T E D
EXECUTIVE TEAM<br />
Craig Fleming<br />
President and Chief<br />
Executive Officer<br />
Dan Pastoric<br />
Executive Vice President<br />
and Chief Operating Officer<br />
Norman Wolff<br />
Executive Vice<br />
President and Chief<br />
Financial Officer<br />
Raymond Rauber<br />
Vice President,<br />
Engineering and Operations<br />
Sonja Potocnik<br />
Vice President, Customer<br />
Care and Billing Operations<br />
Michael Matthew<br />
Vice President,<br />
Health and Safety<br />
Jo Ann Morello<br />
Vice President,<br />
Human Resources<br />
E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 39
Enersource Corporation<br />
3240 Mavis Road, Mississauga, Ontario, L5C 3K1<br />
<strong>enersource</strong>.com