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Complete 2008 Annual Report - Enersource

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Message from the Chair and CEO<br />

Leadership<br />

Reliability<br />

Safety First<br />

Valuing Customers<br />

Innovation<br />

Renewable ENERGY<br />

Conservation<br />

Keeping The Lights On<br />

Spirit of Giving<br />

The Future Of Our Industry<br />

Auditors’ Report<br />

Corporate Governance<br />

<strong>enersource</strong><br />

2 0 0 8<br />

I L L U M I N A T E D<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W


Message from the Chair and CEO<br />

To be considered a leader or an innovator, you must constantly<br />

strive to be the best, adapt quickly to changing environments<br />

and ensure your entire organization is in step with the plans<br />

for the future. We believe our team at Enersource has had a very<br />

successful year doing just that. How did we do it? We had a plan.<br />

<br />

2 0 0 8 I L L U M I N A T E D


Enersource Corporation’s strategy is anchored by key strategic objectives and driven by a tactical roadmap<br />

that translates these corporate objectives into personal goals and accountabilities throughout the entire<br />

organization. Our plan is comprehensive yet concise: drive technical innovation, heighten customer and<br />

stakeholder engagement and enhance shareholder value.<br />

As a result of fulfilling these strategic objectives, Enersource has further solidified its position at<br />

the forefront of Ontario’s electricity distribution sector, and is recognized as an industry leader.<br />

Our 2008 Annual Review will bring to light several key strategic successes that were realized in areas<br />

such as safety, technical innovation, communications, financial stewardship and stakeholder relations.<br />

Operationally, Enersource Hydro Mississauga continued its legacy of world-class reliability with<br />

a company record-setting 19.7 minutes of average outage time per customer in 2008.<br />

Last year, Enersource invested more than $49 million in critical distribution infrastructure assets, with<br />

a focus on system reliability, customer care, growth and smart grid technologies including the Integrated<br />

Operating Model and smart meters. We surpassed the 100,000 smart meter installation milestone and<br />

our ongoing investment in smart meters will provide all of our customers with the information technology<br />

to better understand their power usage and manage their energy consumption patterns to reduce costs.<br />

Our quest for excellence continues and through the continued commitment of our employees and<br />

with the support of our Board of Directors and shareholders we anticipate much success in 2009.<br />

On behalf of the Board of Directors and the Executive Management Team, we wish to thank<br />

our valued customers and recognize the talent and dedication of our employees.<br />

Signed,<br />

Norman B. Loberg, Chairman<br />

Craig Fleming, President and Chief Executive Officer<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W


This year, Enersource strengthened the executive team to increase<br />

the depth of experience and continue to deliver strong corporate<br />

leadership internally and externally. We also recognized Mayor<br />

Hazel McCallion for her 38 years of service as a Hydro Commissioner<br />

and a Board Member of Enersource Corporation.


Enersource executives (from left to right)<br />

Michael Matthew, Raymond Rauber, Sonja<br />

Potocnik, Craig Fleming, Jo Ann Morello,<br />

Norman Wolff and Dan Pastoric<br />

Craig Fleming: President<br />

and Chief Executive Officer<br />

Craig Fleming was appointed to the position<br />

in December 2007. Formerly Mr. Fleming<br />

held the position of Executive Vice President<br />

and Chief Financial Officer. Throughout<br />

his 19-year career with Enersource, Mr.<br />

Fleming has demonstrated strong strategic<br />

leadership and was instrumental in the<br />

growth and transition of Enersource into<br />

a successful commercial enterprise.<br />

Norman Wolff: Executive<br />

Vice President and Chief<br />

Financial Officer<br />

Norman Wolff supports the growth and<br />

success of Enersource with a disciplined<br />

approach to corporate strategy development<br />

and financial planning.<br />

Mr. Wolff was appointed to this role<br />

in February 2008. Prior to this appointment,<br />

he occupied the role of Controller and<br />

was responsible for financial planning<br />

and reporting for both regulated and<br />

unregulated business operations. Mr.<br />

Wolff joined Enersource in December<br />

2001 as Manager, Financial Services.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W


Dan Pastoric: Executive<br />

Vice President and Chief<br />

Operating Officer<br />

In October 2008, Dan Pastoric joined the<br />

Corporation as Executive Vice President<br />

and Chief Operating Officer following the<br />

retirement of past COO Roland Herman<br />

after 19 years with Enersource. Mr. Pastoric<br />

brings solid senior executive expertise<br />

within the industry that includes both the<br />

public and private sector. Mr. Pastoric leads<br />

Enersource Hydro Mississauga (EHM)<br />

strategy, operations and investments.<br />

He is responsible for directing the safe<br />

and efficient operations of EHM, ensuring<br />

continued strong financial performance<br />

and maintaining full regulatory compliance.<br />

Hazel McCallion:<br />

Recognition of Service<br />

In October 2008, Enersource Corporation<br />

officially dedicated a state-of-the-art municipal<br />

substation in Streetsville in honour<br />

of Mayor Hazel McCallion’s 38 years of<br />

service as a Hydro Commissioner and<br />

Board Member.<br />

Mayor McCallion plays a major role<br />

in overseeing the growth and strength<br />

of Mississauga’s power infrastructure.<br />

She first began her service as a Hydro<br />

Commissioner with the Streetsville Public<br />

Utility Commission in 1970 and then<br />

served as a Commissioner with the<br />

amalgamated Mississauga Hydro Electric<br />

Commission. She continues to serve on<br />

Enersource Corporation’s Board of Directors.<br />

The Hazel McCallion Municipal Substation<br />

was designed to fit into the streetscape and<br />

blend with neighbourhood surroundings.<br />

The Substation has a capacity of 40 megawatts<br />

and distributes electricity to several<br />

thousand customers in the village of<br />

Streetsville and its surrounding areas.<br />

The substation is fittingly dedicated to<br />

Mayor Hazel McCallion’s leadership and<br />

invaluable contribution to the successful<br />

operation of Enersource as one of the safest<br />

and most reliable distributors of electrical<br />

power in Ontario.<br />

At left, Mayor McCallion and members of her<br />

family were on hand for the dedication ceremony.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W


Customers must be able to rely on a stable source<br />

of electricity. In 2008, Enersource Hydro Mississauga<br />

experienced one of the best years on record for<br />

providing world-class reliability to our customers.


SYSTEM Average Interruption duration per Customer<br />

NOTE: In 2007 the <strong>enersource</strong> average of 38.7 minutes was substantially<br />

lower then the Ontario utility average of 175 minutes. THIRTY Minutes<br />

represents a World-Class Benchmark.<br />

40<br />

30<br />

20<br />

19.7 MINUTES<br />

10<br />

0<br />

2003 2004 2005 2006 2007 2008<br />

Dan Pastoric (above right) examines part<br />

of the distribution system in the Enersource<br />

control room along with operators Antonio<br />

Muraca (left) and Tony Carnavale (right).<br />

It is through critical infrastructure investments,<br />

strategic engineering focus and<br />

extremely dedicated operational and field<br />

staff that we raised our reliability performance<br />

dramatically over 2007. In 2008,<br />

our average system outage duration of 19.7<br />

minutes per customer annually is considered<br />

outstanding for the electricity sector.<br />

In 2007, the Enersource average system outage<br />

duration per customer of 38.7 minutes<br />

was also substantially lower than the Ontario<br />

utility average of 175 minutes, according<br />

to industry information collected by the<br />

Electricity Distributors Association.<br />

EHM’s engineering, operations and<br />

maintenance functions align to identify<br />

and address distribution system requirements<br />

and implement key projects to<br />

fulfill current and future customer<br />

demands. Over the last few years, we<br />

have added additional capacity to our<br />

distribution system to accommodate<br />

customer growth. The City of Mississauga’s<br />

electricity demand is growing at a rate of<br />

two to three percent annually. We will<br />

continue with our strategic approach to<br />

sustain world-class reliability.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 11


The health and safety of our employees and the public at<br />

large is paramount. Enersource is proud of the outstanding<br />

safety record we hold in the Ontario electric utility industry.<br />

Successful as we have been, we are still striving to improve<br />

— one day at a time.


Safety is a culture<br />

that we instilL in all<br />

Construction Supervisor Rob Elliot explains safe<br />

work procedures to some of our outside personnel.<br />

of our employees and<br />

through our work in<br />

the community at large.<br />

Each year, we undertake an aggressive<br />

training regime to ensure our frontline<br />

personnel are using the best and safest<br />

industry practices and equipment.<br />

Trades and technical employees participate<br />

in comprehensive annual training that<br />

includes reviewing electrical utility safety<br />

rules, work area protection, gas detection<br />

training and first aid training.<br />

Children young and old can access a recent<br />

addition to our website called Electrical Safety<br />

World, which was designed to teach kids —<br />

in grades three through seven — how to make<br />

good choices about electricity consumption and<br />

safety. The site engages children’s imaginations<br />

and enhances their science education with<br />

interactive games, fun experiments and handson<br />

learning activities, so that they gain insight<br />

into how to prevent injuries and stay safe.<br />

We also believe that employee health and<br />

wellness play an integral role in maintaining a<br />

strong safety record. All employees can access<br />

employee health and wellness program offerings<br />

that support healthy lifestyles.<br />

The Voltinator will spark<br />

children’s imaginations<br />

when they check out<br />

Electrical Safety World.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W<br />

13


Enersource is committed to best practices to ensure a high<br />

degree of customer satisfaction. We do this through analyzing<br />

and responding to changing customer needs so we can deliver<br />

exceptional service and build strong, sustainable relationships.


90%<br />

of customers are satisfied<br />

with our service<br />

Enersource personnel work 24/7 to ensure a<br />

safe and reliable electricity distribution system.<br />

Customer Satisfaction<br />

Survey Provides Positive<br />

Feedback<br />

Again this year, Enersource participated in<br />

the Electric Utility Customer Satisfaction<br />

Survey, referred to as the UtilityPulse Survey.<br />

The survey assists us to better understand<br />

customer views, changing requirements<br />

and to examine how to continuously<br />

improve customer service at every level of<br />

the utility. The survey demonstrated that<br />

90% of Enersource customers are satisfied<br />

with our service, which represents an<br />

improvement of 1% over the previous year.<br />

World-Class<br />

Reliability at<br />

Affordable Rates<br />

The electricity industry is one of the<br />

most regulated industries in Ontario.<br />

When Enersource submits annual rate<br />

applications to the Ontario Energy<br />

Board, we must justify how the utility’s<br />

capital investments and operational requirements<br />

directly serve our customers.<br />

We balance needs of our distribution<br />

system’s growth requirements with keeping<br />

our residential delivery rates among the<br />

lowest in Ontario.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 15


The ways we monitor, meter and deliver safe, affordable and<br />

reliable electricity are constantly changing through new,<br />

innovative technologies. At Enersource, we pride ourselves<br />

on pursuing technological innovation THAT positions<br />

Enersource as a leader in automation and business efficiency.


Integrated Operating<br />

Model: Making A Good<br />

System Better<br />

In September, Enersource successfully<br />

implemented a new electrical distribution<br />

operations system that introduces leading-edge<br />

technology in the electricity industry. The<br />

Integrated Operating Model (IOM) will<br />

ultimately establish a single interface for<br />

operators and engineers to view and operate<br />

the distribution system. Using real-time map<br />

updates and streamlined work flows, the<br />

IOM will provide analysis, outage probability<br />

modeling and automated restoration capabilities.<br />

The result will be greatly improved planning,<br />

rapid response times and the delivery of greater<br />

overall system efficiency.<br />

Customer Care and Billing<br />

System: Working Efficiently<br />

For Our Customers<br />

Since de-regulation, the maintenance of<br />

Customer Care and Billing (CC&B) systems<br />

has become a significant business risk driven<br />

by constant changes in regulation requiring<br />

programming updates that support new<br />

regulatory requirements.<br />

Enersource is jointly implementing a CC&B<br />

system with Toronto Hydro. Historically,<br />

distribution companies in Ontario have<br />

implemented CC&B systems independently.<br />

This partnership allows Enersource to align<br />

key processes with Toronto Hydro and realize<br />

economic synergies. This will ensure that we<br />

conform to the Ontario market requirements<br />

as well as improve efficiencies in the areas<br />

of customer management and regulatory<br />

compliance as part of the base functionality.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 17


Smart Meters: Forging<br />

Ahead On Smart Meter<br />

Deployment<br />

Smart metering, an Ontario Government<br />

initiative, calls for electricity distribution<br />

companies to replace conventional mechanical<br />

meters with smart meters that record how<br />

much energy is used and when it was used.<br />

When the smart meters are integrated with<br />

the provincial data management system and<br />

our new CC&B system, variable electricity<br />

rates will be applied during different times<br />

of the day, allowing Time-of-Use (TOU)<br />

electricity rates. In 2008, TOU rates were<br />

not yet widely operational.<br />

TOU pricing is intended to empower<br />

customers to adjust their electricity use<br />

during peak times and shift usage to<br />

off-peak times, when the cost of electricity<br />

is lower. Enersource has implemented a<br />

multi-faceted customer communication<br />

program to support the smart metering<br />

deployment.<br />

By the end of 2008, there were more than<br />

100,000 smart meters installed, with the<br />

remaining installations to be completed<br />

by the end of 2010.<br />

The residential customer communications<br />

program includes components such as door<br />

hangers, open houses, Web information and<br />

distribution of educational materials including<br />

our video entitled “Smart Avenues.”<br />

18<br />

2 0 0 8 I L L U M I N A T E D


2007<br />

61,000<br />

2010<br />

35,000<br />

2008<br />

40,000<br />

2009<br />

35,000<br />

Smart meters are being rolled out in four phases<br />

across Mississauga. The project is scheduled to<br />

be completed in 2010.<br />

A collection of old meters ready for Enersource’s<br />

recycling program.<br />

All of the old mechanical<br />

meters are fully recycled<br />

To support the advanced communication<br />

capabilities of the smart meters, Enersource,<br />

in partnership with Rogers Wireless, has<br />

deployed the largest wireless IP-based meter<br />

data communications system in North<br />

America. Our industry-leading system is<br />

reliable, secure and cost-effective, which<br />

benefits our customers. Enersource is well<br />

positioned to complete the deployment of<br />

smart metering technology on schedule with<br />

the ability to deliver TOU rates when they<br />

are implemented by the Ontario Government.<br />

With plans to replace over 185,000 meters<br />

by 2010, Enersource set a goal to completely<br />

recycle all the old meters and divert tons<br />

of waste away from landfills. This process<br />

includes carefully removing the glass lens<br />

for it to be shredded and recycled; separating<br />

the components inside the meters by commodity<br />

(aluminum and copper); and selling<br />

each commodity separately to smelters and<br />

mills. Even the boxes and pallets that the<br />

smart meters are shipped in are recycled!<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 19


At Enersource, reducing our carbon footprint is not just something we<br />

talk about — we’re doing it! This year, we were partners in two landmark<br />

energy generation projects. These are just two initiatives that Enersource<br />

has undertaken over the past three and a half years as part of our $12.5<br />

million investment in conservation. Renewable energy projects are beginning<br />

to take hold throughout Ontario, and while they may be smaller in scale,<br />

collectively they will form a critical component of the provincial<br />

electricity supply infrastructure mix.


Region of Peel:<br />

Solar Flairs Technology<br />

In partnership with the Region of Peel,<br />

Enersource unveiled nature-inspired<br />

photovoltaic (PV) Solar Flairs technology<br />

in July at the Clarkson Wastewater Treatment<br />

Facility. Crystalline PV technology, based<br />

on solar cells, converts sunlight into clean<br />

electricity. In addition to enhancing the<br />

surrounding landscape along the lakeshore<br />

with its unique sunflower design, the nine<br />

pole-mounted structures are the first model<br />

of its kind to be installed in Canada.<br />

Enersource’s goal in funding half of the<br />

investment in this generation plant was<br />

two-fold: to produce clean energy and to<br />

inspire the public to study renewable energy<br />

alternatives to reduce their carbon footprint.<br />

Other contributors to the project included<br />

the Ontario Electrical Construction Company<br />

Limited, Ontario Clean Water Agency,<br />

MCW Custom Energy Solutions, Conergy<br />

Canada and Lake Michigan Wind & Sun.<br />

Nature-inspired photovoltaic (PV) Solar Flairs<br />

technology at Clarkson Wastewater<br />

Treatment Facility.<br />

Hershey Centre:<br />

Producing Clean Energy<br />

The roof of the Hershey Centre is now<br />

home to 144 photovoltaic panels that form<br />

the largest solar energy generation project on<br />

a City building. Enersource and the City of<br />

Mississauga partnered to install the system,<br />

which produces 25 kilowatts of electricity<br />

at peak output. The energy is sold to the<br />

Ontario grid, generating revenue of approximately<br />

$11,250 per year. This facility will<br />

reduce carbon dioxide emissions by 25,000<br />

kilograms per year for approximately 25 years.<br />

Visitors to the Hershey Centre Arena and<br />

the adjacent Hershey SportZone can also<br />

view the solar production data and learn<br />

more about solar energy on computer monitors<br />

installed in the lobbies of both venues.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 21


There is an abundance of opportunities when it comes to participating<br />

in the many business and residential conservation programs available<br />

to Enersource customers. From adjusting your air conditioner<br />

through the peaksaver ® program to improving your company’s<br />

energy efficiency through our ERIP incentives or simply shutting off<br />

the lights when you leave a room, everyone has an opportunity to<br />

conserve energy.


PowerHouse puts the power of<br />

renewable technologies in the hands<br />

of residential customers by offering<br />

zero-interest loans or rebates on<br />

approved renewable technologies.<br />

PowerHouse Program:<br />

Green Energy Through<br />

Financial Incentives<br />

Last May, Enersource partnered with<br />

the Ontario Ministry of Energy and<br />

Infrastructure, Hydro One Networks<br />

and Hydro One Brampton to launch an<br />

innovative new pilot program that helps<br />

customers to save on their energy costs,<br />

while also helping the environment. The<br />

PowerHouse Program gives residential<br />

homeowners access to zero-interest loans<br />

ranging from $2,000 to $50,000, or a<br />

rebate for installing qualifying renewable<br />

electricity generation technologies, including:<br />

• solar photovoltaic panels<br />

• solar water heating systems<br />

• geothermal energy systems<br />

• small wind turbines<br />

This program provides residents with a<br />

substantial financial incentive to invest<br />

in renewable energy and to contribute<br />

to the culture of conservation in Ontario.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 23


Enersource Hydro Mississauga Services Inc. (EHMS) is a commercial<br />

affiliate of Enersource Corporation that is responsible for the<br />

maintenance and operation of more than 85,000 street lights in<br />

Mississauga and Brampton in addition to servicing privately owned<br />

distribution systems.


Lead Hand Rob Scott performs maintenance on one<br />

of the cobra head-style street lights in Mississauga.<br />

With more than nine decades in the<br />

street lighting business, Enersource has an<br />

exceptional record of safety and reliability serving<br />

Mississauga and has grown to deliver customized<br />

street-lighting solutions tailored to<br />

the unique needs of municipalities.<br />

In late 2008, Enersource Hydro Mississauga<br />

Services Inc. (EHMS) entered into a new<br />

five-year street light system maintenance<br />

agreement with the City of Mississauga.<br />

EHMS was also the successful bidder to<br />

provide street light system maintenance<br />

services for a two-year period with the City<br />

of Brampton beginning January 1, 2009.<br />

EHMS was selected to perform services for<br />

the City of Brampton based on experience<br />

in maintenance, relevant regulation, inspection<br />

and contract administration.<br />

Another EHMS division, Enersource<br />

Technologies, has been very successful<br />

in serving key markets to design, build,<br />

maintain and operate privately owned<br />

distribution systems. Major customers<br />

include the Greater Toronto Airports<br />

Authority and the University of Toronto’s<br />

Mississauga campus.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 25


Enersource Corporation’s Spirit of Giving program is our commitment<br />

to the community we serve through the financial support of charitable<br />

organizations and employee volunteerism. We are excited and proud<br />

to support a wide variety of charitable organizations in Mississauga<br />

with a focus on the areas of health, safety, environment and community.


2008 United Way Campaign volunteers Nadine Ross<br />

(left) and VP of Human Resources Jo Ann Morello<br />

assisted in one of the many fundraising activities.<br />

In 2008, Enersource employees helped raised<br />

more than $27,000 in support of the United Way.<br />

Enersource volunteers went all out to impress<br />

the youngsters for the Mississauga Santa<br />

Claus parade. The Enersource float won first<br />

prize and a charitable donation was made to<br />

FoodPath on our behalf.<br />

Norma Bandler, President and CEO of The Credit<br />

Valley Hospital Foundation and Craig Fleming,<br />

President and CEO of Enersource Corporation.<br />

Habitat for Humanity Mississauga Board Chair<br />

Doug Clark (left) accepts a sponsorship cheque<br />

from Enersource Board Chair Norman Loberg.<br />

CREDIT VALLEY<br />

HOSPITAL FOUNDATION<br />

Enersource Corporation proudly pledged<br />

$100,000 to The Credit Valley Hospital<br />

Foundation’s Lifetime of Care campaign,<br />

which is raising funds to build a new<br />

270,000 square-foot facility for obstetrics,<br />

labour and delivery, a special-care nursery,<br />

paediatrics, long-term care, surgical oncology,<br />

palliative care, regional genetics, a laboratory,<br />

and additional operating rooms. Plans were<br />

also set in motion in 2008 to undertake<br />

a similar commitment with the Trillium<br />

Hospital Foundation in support of their<br />

fundraising campaign for cardiac care.<br />

HABITAT<br />

FOR HUMANITY<br />

In March 2008, Enersource Corporation<br />

announced that it would be committing<br />

$100,000 to Habitat for Humanity’s inaugural<br />

Mississauga Home Build. As part<br />

of Habitat Canada’s commitment to build<br />

affordable, energy-efficient homes, the<br />

Mississauga project will incorporate green<br />

technologies allowing the sponsored<br />

families to save energy,<br />

save money and minimize<br />

the environmental<br />

footprint of their<br />

new homes.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 27


In 2007, it was reported that the average age of a power line worker was 44.4<br />

years and found that 40 per cent of these skilled trade workers were eligible<br />

for retirement within the next 10 years. Enersource Corporation’s workforce<br />

sustainment strategy is aimed at ensuring that a skilled workforce exists to<br />

fulfill present and future requirements. Employee development, along with<br />

dynamic succession planning and an “in-house” trade apprenticeship training<br />

program, have driven our success as an industry employer of choice.


Michael Matthew, VP of Health and Safety, was joined<br />

by apprentices from Cambrian College who expressed<br />

their appreciation of the Enersource vehicle donation.<br />

Cambrian College:<br />

Vehicle Donation<br />

Enersource dedicated an aerial vehicle to<br />

Sudbury’s Cambrian College to enhance a<br />

unique program the college offers. Cambrian’s<br />

Power Line Technician program, the first<br />

of its kind in Ontario, prepares graduates<br />

for the power distribution industry.<br />

The vehicle is a double bucket aerial<br />

device that extends to a height of 55 feet.<br />

It was received as a welcome addition to<br />

the program, which entered its third year<br />

of operation in the fall of 2008.<br />

The equipment donation enabled<br />

Cambrian’s faculty to enrich the<br />

curriculum by expanding hands-on<br />

training for their students.<br />

Forging these important partnerships<br />

ensures Cambrian a continuous supply of<br />

qualified graduates who can meet the industry’s<br />

needs for skilled and job-ready workers<br />

and has proven beneficial to Enersource’s<br />

skilled trades’ resource planning strategy<br />

through the employment of new graduates.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 29


on summarized consolidated financial statements


letter from Auditors’<br />

The accompanying summarized consolidated balance sheets and consolidated statements<br />

of income and comprehensive income are derived from the complete consolidated financial<br />

statements of Enersource Corporation as at December 31, 2008 and 2007 and for the years<br />

then ended on which we expressed an opinion without reservation in our report dated February<br />

20, 2009. The fair summarization of the complete consolidated financial statements is the<br />

responsibility of management. Our responsibility, in accordance with the applicable Assurance<br />

Guideline of The Canadian Institute of Chartered Accountants, is to report on the summarized<br />

consolidated financial statements.<br />

In our opinion, the accompanying consolidated financial statements fairly summarize, in all<br />

material respects, the related complete consolidated financial statements in accordance with<br />

the criteria described in the Guideline referred to above.<br />

These summarized consolidated financial statements do not contain all the disclosures required<br />

by Canadian generally accepted accounting principles. Readers are cautioned that these statements<br />

may not be appropriate for their purposes. For more information on the Company’s<br />

financial position, results of operations and cash flows, reference should be made to the<br />

related complete financial statements.<br />

KPMG<br />

Chartered Accountants, Licensed Public Accountants<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 31


AUDITORS’ REPORT ON SUMMARIZED CONSOLIDATED FINANCIAL STATEMENTS :<br />

Balance Sheets<br />

(In thousands of dollars) December 31, 2008 and 2007<br />

ASSETS<br />

2008 2007<br />

Current assets:<br />

Cash and cash equivalents<br />

Accounts receivable<br />

Unbilled revenue<br />

Inventory<br />

Prepaid expenses and deposits<br />

$ 76,105<br />

58,574<br />

53,816<br />

7,230<br />

2,596<br />

198,321<br />

$ 57,099<br />

58,472<br />

58,534<br />

6,801<br />

2,513<br />

183,419<br />

Capital assets<br />

Other assets:<br />

Intangible assets<br />

Deposits and prudentials<br />

Regulatory assets<br />

Other deferred costs<br />

LIABILITIES AND SHAREHOLDERS’ EQUITY<br />

419,244<br />

10,336<br />

20,563<br />

2,371<br />

3,071<br />

455,585<br />

409,952<br />

4,028<br />

21,949<br />

6,931<br />

1,813<br />

444,673<br />

$ 653,906 $ 628,092<br />

Current liabilities:<br />

Accounts payable and accrued liabilities<br />

Payments in lieu of corporate income taxes payable<br />

Deferred revenue<br />

Advance payments<br />

Regulatory liabilities<br />

Long-term liabilities:<br />

Bonds payable<br />

Deposits<br />

Employee retirement and post-retirement benefits<br />

Non-controlling interest<br />

Shareholders’ equity:<br />

Capital stock<br />

Retained earnings<br />

$ 93,159<br />

2,149<br />

65<br />

2,844<br />

18,295<br />

116,512<br />

288,735<br />

20,363<br />

3,754<br />

312,852<br />

1,135<br />

175,691<br />

47,716<br />

223,407<br />

$ 73,695<br />

2,106<br />

135<br />

1,553<br />

23,455<br />

100,944<br />

288,556<br />

21,749<br />

3,203<br />

313,508<br />

475<br />

175,691<br />

37,474<br />

213,165<br />

$ 653,906 $ 628,092<br />

On behalf of the Board: Gerald Beasley, Director Norman Loberg, Director<br />

32<br />

2 0 0 8 I L L U M I N A T E D


AUDITORS’ REPORT ON SUMMARIZED CONSOLIDATED FINANCIAL STATEMENTS :<br />

Income and Comprehensive Income<br />

(In thousands of dollars) Years ended December 31, 2008 and 2007<br />

2008 2007<br />

REVENUE:<br />

Energy sales<br />

Distribution<br />

Recovery (refund) of regulatory assets (liabilities)<br />

Services<br />

Gain on the disposal of capital assets<br />

Other<br />

$ 548,255<br />

112,493<br />

(2,514)<br />

6,858<br />

145<br />

5,510<br />

$ 569,869<br />

108,668<br />

5,535<br />

7,336<br />

215<br />

4,868<br />

670,747 696,491<br />

OPERATING EXPENSES:<br />

Energy purchases<br />

Operations, maintenance and administration<br />

Services<br />

Amortization of capital assets<br />

Amortization of intangible assets<br />

Amortization of regulatory (liabilities) assets<br />

Operating income<br />

548,255<br />

40,922<br />

5,420<br />

32,292<br />

1,056<br />

(2,514)<br />

569,869<br />

43,808<br />

5,312<br />

31,366<br />

428<br />

5,535<br />

625,431 656,318<br />

45,316<br />

40,173<br />

NON-OPERATING REVENUE (EXPENSE):<br />

Interest income<br />

Interest expense<br />

Foreign exchange gain (loss)<br />

3,600<br />

(19,229)<br />

907<br />

4,334<br />

(19,247)<br />

(821)<br />

(14,722) (15,734)<br />

Income before the undernoted<br />

Payments in lieu of corporate income taxes<br />

Income from continuing operations<br />

Non-controlling interest<br />

30,594<br />

(10,711)<br />

19,883<br />

(661)<br />

24,439<br />

(10,188)<br />

14,251<br />

(281)<br />

Net income and comprehensive income $ 19,222 $ 13,970<br />

Consolidated Statements of retained earnings<br />

(In thousands of dollars) Years ended December 31, 2008 and 2007<br />

Retained earnings, beginning of year<br />

Net income<br />

Dividents paid<br />

2008 2007<br />

$ 37,474<br />

19,222<br />

(8,980)<br />

$ 33,840<br />

13,970<br />

(10,336)<br />

Retained earnings, end of year $ 47,716 $ 37,474<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 33


corporate governance<br />

Corporate Structure:<br />

Enersource Corporation is a private company owned 90% by the City of Mississauga<br />

and 10% by BPC Energy Corporation, a subsidiary of the Ontario Municipal Employees<br />

Retirement System. Enersource recognizes the role of good governance in a<br />

successful business enterprise and provides full disclosure on its corporate<br />

governance practices.<br />

Board of Directors<br />

The Board of Directors has ultimate<br />

accountability for the overall direction<br />

and results of the Corporation. The principal<br />

role of the Board of Directors is the stewardship<br />

of the Corporation on behalf of the<br />

shareholders. The Board oversees the conduct<br />

of the business and the performance of<br />

management who are responsible for the<br />

day-to-day operation of the business.<br />

Any responsibility not delegated to a<br />

committee of the Board or to management<br />

remains with the Board.<br />

The Board currently has 10 Directors; eight<br />

Directors, including the Mayor, are appointed<br />

by the City of Mississauga, and two Directors<br />

are appointed by BPC Energy Corporation.<br />

All Directors are independent, as defined<br />

within securities regulation.<br />

The Chairman of the Board is elected by the<br />

Board from among the Directors appointed<br />

by the City of Mississauga, and is a separate<br />

role from the President and Chief Executive<br />

Officer.<br />

At all Board meetings, the Board has an<br />

opportunity to meet without the presence<br />

of management.<br />

34<br />

2 0 0 8 I L L U M I N A T E D


Board of Committees,<br />

Four Board Committees<br />

report to the Board:<br />

Audit Committee<br />

The Audit Committee is accountable to<br />

the Board for providing oversight of the<br />

reliability and integrity of the Corporation’s<br />

accounting principles and practices, business<br />

planning, financial reporting, system<br />

of internal control, management information<br />

and risk management processes.<br />

The internal auditor and external auditor<br />

are invited to attend all meetings of the<br />

Audit Committee and receive all agendas<br />

and associated material. As part of all meetings,<br />

the Audit Committee meets with the<br />

internal and external auditors independent<br />

of management.<br />

Human Resources and Corporate<br />

Governance Committee<br />

The Human Resources and Corporate<br />

Governance Committee is accountable to<br />

the Board for oversight of the Corporation’s<br />

human resources and compensation policies<br />

and practices. The committee is also<br />

responsible for ensuring that effective<br />

corporate governance processes are in<br />

place and for making recommendations to<br />

the Board with respect to the development,<br />

implementation and modification of those<br />

processes and the approach to corporate<br />

social responsibility.<br />

Development Committee<br />

The Development Committee is accountable<br />

to the Board for providing oversight of the<br />

Corporation’s business development plans<br />

and activities and for making recommendations<br />

to the Board with respect to their<br />

potential applicability, risks and rewards.<br />

Health, Safety, Security<br />

and Environment Committee<br />

The Health, Safety, Security and Environment<br />

Committee is accountable to the Board<br />

for oversight of the management of the<br />

Corporation’s health, safety, security and<br />

environmental risks and making recommendations<br />

to the Board with respect to<br />

development, implementation, communication<br />

and related management processes.<br />

Board and committee<br />

mandates<br />

Mandates are in place for the Board,<br />

individual Directors, the Chairman,<br />

and the four committees of the Board.<br />

Board Effectiveness<br />

The Board carried out a review of its<br />

effectiveness through individual Director’s<br />

meetings with the Chairman aided by<br />

self-assessment questionnaires. Each Board<br />

Committee also reviewed its effectiveness.<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 35


Level 3 Powerline Apprentice<br />

Peter Oosting is seen utilizing<br />

a live line tensioner to gain the<br />

proper “sag” to the service.


Committee Composition and Attendance<br />

Board<br />

Audit<br />

Human<br />

Resource and<br />

Corporate<br />

Governance<br />

Development<br />

Health, Safety,<br />

Security and<br />

Environment<br />

Director Attendance<br />

Percentage<br />

Board<br />

Committees<br />

Number of Meetings 10 7 6 1 4 10 18<br />

Attendance Percentage 88% 100% 100% 100% 85% 88% 96%<br />

Board Members<br />

Mayor Hazel McCallion X X 80% 100%<br />

Gerald E. Beasley X Chair X 90% 100%<br />

Michael J. Nobrega X Chair 70% 100%<br />

Norman B. Loberg Chair Chair X 100% 100%<br />

Hasan Imam X X X 100% 100%<br />

Robert MacCallum X X Chair 100% 100%<br />

Eve Adams X X X 90% 100%<br />

Carolyn Parrish X X X 90% 100%<br />

Katie Mahoney X X X 90% 100%<br />

John McManus* X X X 77% 63%<br />

* – John McManus was appointed to the Board of Directors April 10, 2008<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 37


<strong>enersource</strong> leadership<br />

BOARD OF DIRECTORS<br />

Norman B. Loberg<br />

Chair<br />

Chair, Quadra Bay Inc.<br />

Director and Past Chair,<br />

Credit Valley Hospital<br />

Mayor Hazel McCallion<br />

Director<br />

Mayor, City of Mississauga<br />

Michael J. Nobrega<br />

Director<br />

President and Chief<br />

Executive Officer, OMERS<br />

Gerald E. Beasley<br />

Director<br />

Director and Past Chair,<br />

Trillium Health Centre<br />

Foundation<br />

John McManus<br />

Director<br />

Executive Vice President,<br />

Borealis Infrastructure<br />

Robert MacCallum<br />

Director<br />

Hasan Imam<br />

Director<br />

Note: Enersource Board<br />

members as presented are<br />

those currently serving at<br />

time of publication. Please<br />

refer to pg.39 for further<br />

information on timing and<br />

duration of appointments.<br />

Eve Adams<br />

Director<br />

Councillor, Ward 5<br />

City of Mississauga<br />

Katie Mahoney<br />

Director<br />

Councillor, Ward 8<br />

City of Mississauga<br />

Carolyn Parrish<br />

Director<br />

Councillor, Ward 6<br />

City of Mississauga<br />

38<br />

2 0 0 8 I L L U M I N A T E D


EXECUTIVE TEAM<br />

Craig Fleming<br />

President and Chief<br />

Executive Officer<br />

Dan Pastoric<br />

Executive Vice President<br />

and Chief Operating Officer<br />

Norman Wolff<br />

Executive Vice<br />

President and Chief<br />

Financial Officer<br />

Raymond Rauber<br />

Vice President,<br />

Engineering and Operations<br />

Sonja Potocnik<br />

Vice President, Customer<br />

Care and Billing Operations<br />

Michael Matthew<br />

Vice President,<br />

Health and Safety<br />

Jo Ann Morello<br />

Vice President,<br />

Human Resources<br />

E N E R S O U R C E C O R P O R A T I O N A N N U A L R E V I E W 39


Enersource Corporation<br />

3240 Mavis Road, Mississauga, Ontario, L5C 3K1<br />

<strong>enersource</strong>.com

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