JOB PROFILE JOB TITLE Information Officer REPORTING ... - Seda

JOB PROFILE
JOB TITLE
REPORTING TO
MAIN PURPOSE OF THE JOB
LOCATION
PREFERRED MINIMUM
EDUCATION
KEY PERFORMANCE AREA
PREFERRED MINIMUM
EXPERIENCE
CRITICAL COMPETENCIES
Information Officer
Branch Manager
To implement and maintain an information management system at
branch level that is aligned to the overall provincial information
management system. The role will also provide information,
referrals and advise to all walk-in customers at branch level in
terms of small enterprise development.
Kwazulu Natal: uThungulu Branch
Post Matric Certificate or Diploma in Customer Service/
Information Management
At least 2 – 4 years experience in a customer service/
information management environment
Implementation of the provincial information management
strategy and plan
Coordination of branch events and activities
Dissemination of information to internal and external branch
stakeholders
Maintenance and updating of information sources
Provision of information, advice and referrals
Excellent understanding of small enterprise development
sector
Understanding of Seda standard operating procedures of
products and services
Communication written and verbal
Good interpersonal skills
Multitasking
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Planning and organising
ADDITIONAL COMPETENCIES
Team player
Networking
Presentation skills
To apply, please send your CV to recruitmentkzn@seda.org.za,
and specify the position and branch you applying for in the subject
line.
Closing Date:10 August 2011
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