Aging & Disability Resource Center

Aging & 

Disability 

Resource 

Center 

2010-2011 

Resource 

Directory

Page 

2010 ADRC Resource Directory 

Serving Calumet, Outagamie and Waupaca Counties 

www.yourADRCresource.org 

1-866-739-2372 

(Toll Free) 

For persons with hearing or 

speech impairments, CALL 

Wisconsin Relay Text Telephone 

(TTY) 7-1-1 

Your no-cost, single point 

of contact for information 

and assistance. 

Calumet County 

206 Court St. 

Chilton, WI 53014 

(920) 849-1451 

Outagamie County 

401 S. Elm St. 

Appleton, WI 54911 

920-832-5178 

Waupaca County 

811 Harding St. 

Waupaca, WI 54981 

715-258-6400 


Aging & disability resource center (ADRC) 

(866) 739-2372 7-1-1 TTY www.yourADRCresource.org

2010 ADRC Resource Directory Page 

Welcome to the 

Aging & Disability Resource Center! 

Our 

Purpose 

and 

Mission 

Our mission is 

to offer adults, 

families and 

the community 

a single point 

of contact for 

information and 

assistance, plus 

individualized 

service planning 

to enhance selfsufficiency 

and 

quality of life. 

We want to help 

people make the 

best decisions 

to prevent 

or postpone 

the need for 

long-term 

care services 

and preserve 

personal 

resources for as 

long as possible. 

We can help you sort through all of the options available and make 

informed decisions about: 

Maintaining your independence 

Choices for long-term care and related services 

Medicare benefits and other health-related benefits 

Social Security benefits 

Health and wellness programs 

Support services and resources in your community 

We provide unbiased information about the providers and services in 

your community, their availability, and costs. Our team of professionals 

will work with you to find the right fit of options for your individual 

situation and provide the information you need to make the best 

decisions. 

Who We Serve 

The Aging & Disability Resource Center of Calumet, Outagamie and 

Waupaca Counties serves adults who are in need of information 

and assistance, benefit specialist services, and health and wellness 

programs. This includes people who meet one or more of the following 

criteria: 

Have a developmental disability 

Have a physical disability 

Have a mental health issue 

Have substance abuse issues 

Are over age 60 

Are young adults with a disability who are transitioning to adulthood 

Are families, caregivers, or advocates for any of these individuals 

Call for an appointment to meet with us at one of our locations, at your 

home or at another location in the community. 

Email Addresses 

Calumet: ADRC@co.calumet.wi.us 

Outagamie: ADRC@co.outagamie.wi.us 

Waupaca: ADRC@co.waupaca.wi.us 




Page 


Abuse (Domestic and Adults at Risk)....................5 

Adaptive Equipment/ 

Assistive Technology.........................................5 

Adult Day Services.................................................8 

Advocacy................................................................9 

Alcohol and Substance Abuse.............................12 

Alzheimer’s Disease & Dementia........................13 

Assisted Living 

(see Housing Options)................................89-99 

Benefit Assistance...............................................14 

Blind (see Vision).................................................62 

Caregiver Support................................................16 

Care Planning and Management.........................18 

Clothing................................................................18 

Counseling (see Mental Health)..........................50 

Consumer Information & Protection.....................19 

Deaf (see Hearing)...............................................41 

Delivery Services 

(see Home Improvement & Moving)..................43 

Dental...................................................................20 

Disability Resources............................................22 

Educational Opportunities....................................26 

Emergency Services............................................27 

Emergency Shelter..............................................28 

Employment Assistance.......................................28 

Financial and Tax Assistance 

(includes Energy, Fuel, Heat, Rental etc.).........30 

Food/Meals/Nutrition............................................33 

Food Pantries.......................................................34 

Foot Care.............................................................35 

Fuel/Energy Assistance.......................................36 

Government Services..........................................37 

Guardianship........................................................38 

Health Services....................................................39 

Hearing.................................................................42 

Home Care (Medical and 

Non-Medical)...................................................43 

Home Improvement and Moving..........................44 

Housing Options.............................................89-99 

Housing Options - Residential 

Providers for Persons with Disabilities............46 

Information and Assistance..................................46 

In-Home Emergency/Medical 

Alert Response Systems...................................47 

TABLE OF CONTENTS 

The resources in this directory represent services available in Calumet, Outagamie and Waupaca 

Counties. Each resource is coded with the counties that it serves. For example, CO following a 

resource means the service is available in Calumet and Outagamie Counties. 

KEY – Resource Available in: 

C Calumet County, O Outagamie County, W Waupaca County 

Legal Assistance..................................................48 

Mental Health/Counseling....................................49 

Nursing Homes 

(see Housing Options)................................89-99 

Prescription Drug Programs 

(see Health Services).......................................39 

Prevention (see Health Services)........................39 

Rental Assistance 

(see Financial Services)..................................30 

Senior/Community Centers..................................53 

Social Security (see Benefit 

Services and Government)..............................14 

Support Groups....................................................53 

Transportation......................................................59 

Veterans Services................................................60 

Vision...................................................................61 

Volunteer Opportunities.......................................63 

Weatherization.....................................................64 

Youth to Adult Transition.....................................65 

Special Information 

Abuse - Adults at Risk.........................................67 

Access..............................................................68 

Aging & Disability Resource Center.......................3 

At What Age Should a Person Quit Driving?.......84 

Community Care, Inc...........................................74 

Comparison of Benefits........................................75 

Disability Benefit Specialists................................69 

Do Not Call Registries.........................................83 

Elderly Benefit Specialist Program......................70 

Elderly Nutrition Program.....................................71 

Emergency Preparedness...................................85 

Family Care and Partnership...............................72 

IRIS......................................................................73 

Health Care and Advance Planning.....................78 

Health Care Services...........................................86 

Housing Definitions..............................................79 

Housing Options.............................................89-99 

How to Contact Your Legislators.........................80 

Live Long - Live Well Prevention.........................77 

Long Term Care Program Comparisons..............76 

Medicare Part D...................................................81 

Finding Medicare Part D Online...........................82 

White House Greeting Office...............................88 

2009-2010 Energy Assistance Program..............86 

The Directory listings do not constitute an endorsement from the Aging & Disability Resource Center. Directory listings are known resources available at time of 

publication and may not be complete. If information is omitted or in error, please call the Aging and Disability Resource Center (ADRC) at 

(866) 739-2372 Toll Free or 7-1-1 TTY 



Abuse 

(Domestic and 

Adults at Risk) 

CRisis hotlines 

C O W 

Department of Health and Human 

Services (DHHS) 

Provides adult protective, elder abuse 

and neglect services. 

• Calumet County ADRC 

206 Court St., Chilton 

(920) 849-1451 (800) 719-4418 7-1-1TTY 

• Outagamie County DHHS - Crisis 

401 S. Elm St., Appleton 

(920) 832-4646 

• Waupaca County DHHS - Crisis 

811 E Harding St., Waupaca 

(715) 258-6400 

ELDER FINANCIAL 

EMPOWERMENT PROJECT C O W 

Coalition of Wisconsin Aging Groups 

Provides information, advocacy and 

referral to elder victims of financial abuse. 

2850 Dairy Dr., Ste.100, Madison 

(800) 488-2596 

www.cwag.org 

harbor house domestic 

abuse programs 

C O 

Confidential 24 hour crisis line, 

emergency safe shelter, individual crisis 

counseling, legal advocacy and group 

support. 

720 W. Fifth St., Appleton 

(920) 832-1666 

(920) 849-7819 (Chilton) 

(800) 970-1171 

www.harborhouseonline.org 

medicare fraud and abuse 

hotline 

C O W 

(800) 488-2596 


(866) 739-2372 7-1-1 TTY www.yourADRCresource.org 


wisconsin coalition against 

domestic violence C O W 

Advocacy network for domestic violence 

victims. 

307 S. Paterson St., Madison 

(608) 255-0539 

(608) 255-3560 TTY 

www.wcadv.org 

wisconsin coalition against 

sexual assault, inc. C O W 

600 Williamson St., Madison 

(608) 257-1516 

(608) 257-2537 TTY 

www.wcasa.org 

Adaptive 

Equipment/ 

Assistive 

Technology 

a&J mobility 

C O W 

Mobile conversions for persons with 

disabilities. 

(888) 775-7750 Valders 

www.andjmobility.com 

accessible vehicle rental C O W 

Wheelchair accessible vehicle rentals. 

(800) 596-4366 Valders 

www.avrvans.com 

ADVANTAGE MOBILITY C O W 

Adaptive equipment for cars, truck, vans, 

vehicle lifts, etc. 

2833 Stanley St., Stevens Point 

(715) 341-2712 

(800) 859-9041 

www.advmobility.net

Page 


AFFINITY HOME CARE PLUS C O W 

A member of Ministry Home Care, 

provides comprehensive services and 

home medical equipment. 

2074 American Dr., Ste. C, Neenah 

(866) 357-6502 

www.affinityhomecareplus.org 

Bach mobilities, inc. C O W 

Lifts for home and vehicles, motorized 

scooters. 

(800) 828-2224 Green Bay 

www.bachmobilities.com 

BEAR CREEK LIONS CLUB 

Builds ramps for those in need in Bear 

Creek and Deer Creek. 

(715) 460-0605 

cerebral palsy, inc. C O W 

Providing persons with comprehensive 

assistive technology services and loan 

closet with augmentation devices. 

(920) 337-1122 Green Bay 

(920) 337-8811 TTY 

www.cp-center.org/assistive 

city of kaukauna 

Provides short term, used medical 

equipment to Heart of the Valley 

residents. 

Kaukauna City Hall 

201 W. Second St., Kaukauna 

(920) 766-6335 

O 

C O 

erickson Home medical 

equipment 

C O W 

Wheelchairs, scooters, ramps, lifts and other 

handicap equipment. 

644 Valley Rd., Menasha 

(920) 731-7910 8 S. Main St., Clintonville 

(715) 823-2106 

(800) 731-7910 (900) 342-3085 

www.ericksonhomemedicalequipment. 

com 

G T Mobility & services, llc C O W 

Adaptive equipment for cars, trucks, 

vans, lifts, etc. 

844 Ontario Rd., Green Bay 

(877) 741-8413 

2833 Stanley St., Stevens Point 

(800) 859-9041 

www.gtmobility.com 

grandcare of appleton C O W 

In-home monitoring and communication 

systems. Family can send pictures, 

messages, calendar appointments, etc. 

to be displayed on a private TV channel. 

2700 W. College Ave., Appleton 

(920) 257-4554 

www.GrandCareAppleton.com 

HOME FREE, INC. 

C O W 

Wireless resident monitoring solutions 

6629 W. Mill Rd., Milwaukee 

(800) 606-0661 

www.homefreesys.com 

Larsen-winchester LIons C O 

Store open on Tuesdays 10 a.m. to 2 

p.m. and 6 p.m. to 7 p.m. No appointment 

required. 

(920) 427-3244 Used Medical Equipment 

(920) 427-3236 Build Ramps 

Jernegan’s Health Mart 

Pharmacy 

1301 Mill St., New London 

(920) 982-7670 

(800) 924-7670 

www.jerneganshealthmart.com 

W 

MINISTRY HOME CARE PLUS C O W 

Provides durable medical equipment 

services along with a comprehensive 

package of other home health care/ 

hospice services. 

(920) 727-2000 Fox Valley 

(866) 357-6502 Stevens Point/Waupaca County 



MORTON PHARMACY C O W 

Provides home medical equipment and 

diabetic footware. 

12 locations including Appleton, Chilton, 

Greenville, Menasha, Neenah, Oshkosh 

and Winneconne. 

Appleton: 601 W. College Ave., 

(920) 738-5820 

N162 Eisenhower Dr., Darboy, 

(920) 731-4830 

www.mortonpharmacy.com 

Office for the blind 

and visually Handicapped C O W 

Satellite office at: 

Thompson Community Center 


(920) 831-2090 

3262 Church St., Ste. 1 Stevens Point, 

(800) 382-8484, ext. 23 

Madison (888) 879-0017 

www.dhs.state.wi.us/blind 

Options for Independent Living, 

Inc. 

C O W 

Provides resale and information on all 

kinds of home medical equipment and 

adaptations. 

Located at: 



(920) 997-9999 

Green Bay 

555 Country Club Rd., P.O. Box 11967 

(888) 465-1515 

www.optionsil.com 

RED CROSS-GREATER WAUPACA 

AREA 

Provides home medical equipment 

418 School St., Waupaca 

(715) 258-5055 (800) 727-0477 

W 


Rehab tech, Inc. C O W 

Adult and pediatric custom rehab 

medical equipment. Equipment sales, 

rental and service. Retail showroom. 

1883 N. Silverspring Drive, Appleton 

(920) 739-5555 

(888) 599-4446 

www.rehabtechinc.com 

reliant rehab service and 

supply 

C O W 

Provides wheelchairs, medical 

equipment and rental equipment for sale 

or loan. 

920 N. Westhill Blvd., Appleton 

(920) 749-3777 (800) 924-8313 

www.reliantrehab.com 

ROLLX VANS 

C O W 

Provides adaptations for handicap 

accessibility to vans. 

6591 W. Hightway 13 

Savage, MN 55378 

(800) 956-6668 

www.rollxvans.com 

SWEET MEDICINE Prescriptions 

PLUS 

W 

155 N. Main St., Iola 

(715) 445-3117 

TEPP (Telecommunications 

Equipment Purchase 

Program) 

C O W 

Help persons with disabilities buy 

equipment they need in order to use 

basic telephone services. 

Public Service Commission 

P.O. Box 7854, Madison 

(800) 251-8345 TTY 

(800) 231-3305 Voice 

http://psc.wi.gov/consumerinfo/ 

assistancePgms/tepp/tepp-ind.htm 



Page 


ThedaCare at Home C O w 

3000 E. College Ave., Appleton 

(920) 969-0919 

1405 Mill St., New London 

(800) 984-5554 

710 Riverside Dr., Waupaca 

(715) 256-3151 

www.thedacare.org 

Walgreens 

HEALTH SERVICES C O w 

2500 N. Lynndale Drive, Ste. E, 

Appleton (920) 735-6261 

5525 Clem’s Way, Lot 48, Steven’s Point 

(715) 341-9027 

(888) 492-5442 

WAUPACA WOODS PHARMACY C O w 

101 N. Western Ave., Waupaca 

(715) 258-7621 

(800) 246-0262 

www.waupacawoods.com 

wheelchair 

recycling project C O W 

Recycles mobility devices (wheelchairs, 

crutches, walkers and canes). Cleans, 

repairs and redistributes equipment. 

(608) 243-1785 Madison 

(262) 439-8248 Brookfield 

Wisconsin Council of the Blind, 

Inc. 

C O W 


(800) 783-5213 

www.wcblind.org 

wisconsin regional library 

for the blind and physically 

handicapped 

C O W 

Provides recorded cassettes, Braille 

books and downloadable web files. 

813 W. Wells St., Milwaukee 

(800) 242-8822 

www.talkingbooks.wi.gov 

Wisconsin Telecommunication 

Telephone Relay System C O W 

A TTY (also called a TDD, TT, or text 

telephone) device that allows persons 

who cannot hear and/or speak to type 

and read their telephone conversations. 

Calls are relayed by highly trained 

operators called Communication 

Assistants (CA’s). During a relay call, 

a CA will voice everything typed by the 

TTY user and type everything said by the 

telephone user. The relay allows people 

who are Deaf, Hard of Hearing or Speech 

Disabled to have an interactive telephone 

conversation with anyone, anytime, even 

if the person they are calling does not 

have TTY compatible equipment. 

(800) 947-3529 

7-1-1 TTY 

(800) 947-6644 Voice 

(800) 395-9877 Information Line 

wisloan 

C O W 

Provides financing options to allow 

Wisconsin residents to purchase 

assistive technology devices. 

(877) 463-3778 

dhs.wisconsin.gov/disabilities/ 

wistech/wisloan.htm 

Adult Day 

Services 

CHILTON CARE CENTER 

810 Memorial Dr., Chilton 

(920) 849-2308 

Club Gabriel adult day care C O 

Medical, educational, recreational and 

therapeutic services available. Including 

bathing, foot and nail care, meals and 

beautician services. St. Paul Elder 

Services next page... 



C

St. Paul Elder Services, Inc. 

316 E. 14th St., Kaukauna 

(920) 766-6020 

www.stpaulelders.org 

Crystal River Nursing Home 

and Rehabilitation Center 

1401 Churchill St., Waupaca 

(715) 258-8131 

www.extendicare.com 

Greentree Health & 

Rehabilitation Center 

70 Greentree Rd. 

Clintonville, 54729 

(715) 823-2194 

W 

W 

HAVEN OF HOPE DAY 

CARE INC. 

C O 

Committed to supporting families and 

caring for children with special needs. 

1000 W. Main St., Little Chute 

(920) 423-3066 

www.havenofhopedaycare.com 

Iola Living Assistance 

185 S. Chet Krause Dr., 

P.O. Box 237, Iola 

(715) 445 -2412 

www.iola.ivingassistance.org 

Manawa Community Nursing 


400 E. Fourth St., Manawa 

(920) 596-2566 

www.manawanursingcenter.com 

W 

W 

generations adult day center O 

Provides social and vocational programs 

to persons 18 years and older. Bathing 

service is available at the: 

Meadow Wood Learning Center 

605 East Bronson Rd., Seymour 

(920) 833-7746 

www.goodshepherdservices.org 




LUtheran social services 

of wisconsin and 

upper michigan, inc. 

adult day center C O W 

Social and health services, nursing 

and dietary assessment, therapies, 

bathing and respite services are provided 

for older adults and persons with 

developmental disabilities at the 



(920) 225-1735 

Washington Center (for adults with 

Developmental Disabilities) 

500 W. Washington St., New London 

(920) 982-9206 

www.lsswis.org 

Advocacy 

ACT now 

C O W 

Legislative advocacy network for persons 

with disabilities or the elderly. 

(888) 465-1515 Voice 

(920) 490-0600 TTY 

AGING & DISABILITY 

RESOURCE CENTER (adrc) C O W 

Provides advocacy and resources to 

persons with disabilities and those 

60 years of age or older through the 

Disability and Elderly Benefit Specialist 

programs located in the county’s ADRC 

offices. 

(866) 739-2372 


the Arc fox cities 

C O 

Provides education and advocacy on 

mental retardation and for persons with 

developmental disabilities. 

375 Winnebago Ave., Menasha 

(920) 725-0943 

www.arcfoxcities.com

Page 10 


ARC–WAUPACA COUNTY 

(715) 823-2823 

W 

AUTISM SOCIETY FOX VALLEY C O W 

Provides information, advocacy, support 

and education to persons with autism 

and their families. 

1806 Appleton Rd., Menasha 

(920) 968-6829 

www.focal.org/asfv 

AUTISM SOCIETY OF 

WISCONSIN 

C O W 

Provides information and advocacy about 

autism and provides resource links. 

(888) 428-8476 

www.asw4autism.org 

Board on aging and 

long term care (BOALTC) – 

ombudsman program C O W 

Protects and promotes the rights of long 

term care consumers. 

(800) 815-0015 

www.dhs.state.wi.us/aging/BOALTC/ 

LTCOMBUD.htm 

brain injury association 

of wisconsin (BIAW) C O W 

Provides advocacy, education, 

information, resources, prevention and 

support services to persons with brain 

injury. 

(800) 882-9282 Helpline 

www.biaw.org 

Coalition of Wisconsin 

Aging Groups (CWAG) C O W 

Provides information, advocacy and 

representation on civic and political 

issues for Wisconsin older persons. 

2850 Dairy Drive, Madison 

(800) 366-2990 

www.cwag.org 

department of health and 

human services - client rights 

unit - division of disabled and 

elderly services C O W 

Provides advocacy in understanding 

what options and resources are available 

to older and disabled persons. Appeal 

assistance is available if you believe you 

have been treated unfairly. 


(608) 266-2000 

disability advocates: 

wisconsin network (dawn) C O W 

Statewide cross-disability network. 

DAWN supports legislative change 

affecting persons with all disabilities. 

(888) 332-1677 Madison 

(608) 266-6660 TTY/TDD 

help@wcdd.org • www.dawninfo.org 

disabilty rights 

wisconsin 

C O W 

Statewide advocacy resource for persons 

with disability issues. 

(800) 928-8778 Madison 

(800) 708-3034 Milwaukee 

(888) 758-6049 TTY 

info@drwi.org 

www.disabilityrightswi.org 

Fair Housing center of 

Northeast Wisconsin C O W 

Advocacy, counseling and referral for victims 

of housing discrimination. Community 

education about fair housing rights. 

2323 A W. Everett St., Appleton 

(920) 733-7417 

(877) 647-3247 

www.fairhousingwisconsin.com 



Fox Valley Advocacy 

Coalition, Inc. 

C O 

Advocates for the rights and interests of 

disabled and older persons in the Fox 

Valley located at the: 



(920) 997-9999 

(920) 832-0344 

FOX VALLEY SIBLING 

SUPPORT NETWORK C O W 

Provides assistance, education, 

advocacy and support to siblings of 

people with disabilities. 

506 Parkway Blvd., Appleton 

(920) 968-1742 

www.fvssn.org 


abuse programs C O W 




support. 


(920) 832-1666 

(800) 970-1171 

Hmong American Partnership 

fox valley, inc. 

C O 

Assists Hmong refugees with orientation, 

personal counseling and integration into 

American Society. 

2198 S. Memorial Dr., Appleton 

(920) 739-3192 

Email: hmongappleton@aol.com 

nami Fox Valley, inc. C O W 

Provides advocacy, education and 

support to persons with brain disorders 

and mental illness. 

516 W. 6th St., Appleton 

(920) 954-1550 

www.namifoxvalley.org 



2010 ADRC Resource Directory Page 11 

Oneida Nation Elderly 

Services 

Provides advocacy and services for 

Oneida Nation Elders. 

2907 S. Overland Rd., Oneida 

(800) 867-1551 

Options for Independent 

Living, Inc. 

C O W 

Assists persons living independently who 

have disabilities by providing advocacy, 

peer support, assistive/medical 

equipment, skills training, benefits 

counseling, etc. at: 



(920) 997-9999 

Green Bay 


(888) 465-1515 


PEOPLE FIRST FOX CITIES C O W 

Appleton Chapter of self-advocates with 

developmental disabilities who meet to 

learn how to impact their community. 

Meets once a month at Appleton Public 

Library. 

(920) 725-0943 

taxpayer advocate 

service 

C O W 

Helps taxpayers resolve ongoing tax 

issues that cannot be resolved through 

the IRS. 

(877) 777-4778 

www.irs.gov 

U.S. Department of Housing 

and urban development - housing 

discrimination 

C O W 

Provides information on fair housing 

rights and responsibilities. Accepts 

housing complaints. 

(800) 669-9777 Hotline 

O

Page 12 


wisconsin council on 

developmental disabilities 

(WCDD) 

C O W 

Provides information on developmental 

disability advocacy and legislative issues. 

201 W. Washington Ave., Madison 

(888) 332-1677 

(608) 266-6660 TTY 

www.wcdd.org 

Wisconsin Parkinson C O W 

Association 

Advocacy, support and educational 

programs for persons with Parkinson 

disease and their families. 

Aurora Sinai Center 

945 N. 12th St., Milwaukee 

(800) 972-5455 

www.parkinson.org 

Alcohol and 

Substance Abuse 

ACS CLINICAL SERVICES, LLC C O W 

Provides services and a counseling for 

substance abuse, does assessment, 

screening, group therapy with family 

participation, drug testing, employee 

assistance program and referral assistance. 

720 W. Washington St., Appleton 

(920) 830-1750 

E-mail: appleton@correctionalservices.org 

AGING & disability resource 

cenTer 

C O W 

Provides information, support and referral 

for adults with alcohol and substance 

abuse issues. 

(866) 739-2372 

www.yourADRCresource.com 

ALCOHOLICS ANONYMOUS C O W 

Appleton Hotline 

(920) 731-4331 

(888) 292-6677 

www.district02aa.org 

Waupaca: 

http://district04.tige.net 

AA Hotline (Stevens Point) 

(888) 292-6677 

Affinity behavioral 

health services 

C O W 

Alcohol and drug abuse treatment. 

St. Elizabeth Hospital 

1506 S. Oneida St., Appleton 

(920) 730-4411 

www.affinityhealth.org 

CASA Clare 

C O W 

Specializing in women’s substance 

abuse. 

201 S. Glenridge Court, Appleton 

(920) 731-3981 

CALUMET DEPARTMENT OF HUMAN 

SERVICES 

C 

Provides alcohol and drug abuse 

counseling. 

Calumet County Courthouse 


(920) 849-1400 

(920) 989-2700 Appleton 

Family Services of Northeast 

Wisconsin, Inc. 

C O W 

Alcohol and drug abuse assessment and 

counseling. 


(920) 739-4226 

www.familyservicesnew.org 

GAMBLING PROBLEMS: WISCONSIN 

COUNSEL ON PROBLEM GAMBLING 

1423 Kellogg St., Green Bay 

(800) 426-2535 

www.wi-problemgamblers.org 



Lutheran Social Services 

of Wisconsin and Upper 

Michigan, Inc. 

C O W 

Alcohol and other substance abuse 

out patient treatment available for older 

persons and their family members plus 

women ages 50 and older (Side by Side 

program) at the: 



(920) 225-1700 (Side by Side) 


Addiction Intervention Team C O W 

Confidential meeting with team 

volunteers to discuss alcohol, substance 

or gambling abuse. 

(920) 450-3915 Non-emergencies 

mooring house C O W 

Specializing in men’s substance abuse. 


(920) 739-3235 

new wellness associates C O W 

Alcohol and drug abuse counseling 

2420 Crooks Ave., Kaukauna 

(920) 766-5040 

OUTAGAMIE COUNTY DEPARTMENT 

OF HEALTH AND HUMAN SERVICES 

MENTAL HEALTH DIVISION O 

Provides outpatient therapy, psychiatric 

services, etc. for residents of Outagamie 

County. 


(920) 832-5270 

www.co.outagamie.wi.us 

Thedacare behavioral health C O W 

Alcohol and substance abuse counseling 

1095 Midway Rd., Menasha 

(920) 720-2300 

(800) 501-8247 





WAUPACA COUNTY DEPT. OF HEALTH 

& HUMAN SERVICES ALCOHOL AND 

DRUG ABUSE COUNSELING W 

811 Harding St., Waupaca 

(715) 258-6304 

Alzheimer’s and 

other Dementia 

including Dementia 

diagnostic clinics 

(ALSO see Support Groups) 

Aging & Disability Resource 

Center (ARDC) 

C O W 

Provides information and support on 

Alzheimer’s and other related dementia. 

(866) 739-2372 


Alzheimer’s Association of 

Greater Wisconsin C O W 

Provides Alzheimer’s related information 

and referral for support services 

including educational and respite care 

programs, support groups, etc. 

Greater Wisconsin Chapter 

Fox Valley Regional Office 

2900 Curry Lane, Ste A Green Bay 

201 E. Bell St., Neenah 

(920) 727-5541 

(920) 469-2110 

(800) 272-3900 Helpline 

www.alzgw.org 

Alzheimer’s center of excellence C O W 

Provide accurate diagnosis and 

comprehensive treatment in helping 

Alzheimer’s disease and dementia 

patients. 

ThedaCare Behavioral Health 

444 N. Westhill Blvd, Appleton 54914 

(920) 720-2300 

www.thedacare.org

Page 14 


Calumet Area Memory Clinic C 

Nelson Family Clinic, LLC 

308 W. Main St., Hilbert 54129 

(920) 853-3444 

healthy options for prevention 

excellence (HOPE) C O W 

Monthly presentations on how to achieve 

and maintain cognitive vitality and reduce 

the risk of Alzheimer’s disease and other 

dementia at: 

Peabody Manor - Peabody Hall 

2600 S. Heritage Woods Drive, 

Appleton 

(920) 830-6877 

(800) 236-2236 


highly aggressive antidementia 

research-based 

treatment (Haart) C O W 

Monthly presentations on research 

updates and advice on caring for 

Alzheimer’s patients at: 

Peabody Manor - Peabody Hall 


Appleton 

(920) 830-6877 

(800) 236-2236 


Home safety for dementia care C O W 

Provides information on best practices 

and home safety for dementia care and 

social networking to caregivers to share 

information. 

www.thiscaringhome.org 

pallative excellence in 

alzheimer’s care efforts 

(PEace) 

O 

Monthly presentations on persons in the 

advanced dementia stage and how to 

optimize quality of life in achieving a peaceful 

death at: 

Brewster Village 

3300 W. Brewster St., Appleton 

(920) 830-6877 

(800) 236-2236 

Tamarack Behavioral Health 


C O W 

339 Reed Ave., Manitowoc 


(920) 320-8600 

(800) 236-2236 

animal therapies 

(See Mental health/counseling) 

Assisted Living 

Options 

(see Housing Options) 

Benefit 

Assistance 

aarp tax assistance C O W 

Provides free tax counseling. 

www.aarp.org/money/taxaide 

neuroscience group of 

northeast wisconsin C O W 

Provides dementia diagnosis and 

management. 

1305 W. American Dr., Neenah 

(920) 725-9373 

(800) 201-1194 



ACCESS 

C O W 

ACCESS is a fast, easy-to-use Internet 

tool that can help you or someone you 

know to: 

• Find out which low or no-cost health, 

nutrition and other programs they might 

be eligible for.

• Apply online for FoodShare, Medicaid/ 

BadgerCare and the Family Planning 

Waiver Program. 

• Get up-to-date information about the 

status of his/her FoodShare, Medicaid/ 

BadgerCare and Family Planning 

Waiver Program. 

• Get answers to common questions 

about benefits. 

https://access.wisconsin.gov/access 

Aging & Disability Resource Center 

(ADRC) 

C O W 

Disability Benefit Specialists 

assist persons 18 to 59 years with 

physical disabilities, developmental 

disabilities, mental illness and or 

substance use disorders in Outagamie, 

Calumet and Waupaca Counties. 

Provides information about private and 

government benefits including assistance 

with employment and appeal procedure. 

Elderly Benefit Specialist 

assists those 60 years and older 

with private and government benefits 

(Medicare, Supplemental Insurance, 

SSI, Social Security, Medical Assistance, 

Senior Care, etc.) 

(866) 739-2372 


ask medicare 

C O W 

Provides easy access to Medicare 

information. 

www.medicare.gov/caregivers 

Board on Aging and 

Long Term Care (BOALTC) C O W 

Ombudsman Program 

Ombudsman Program protects and 

promotes the rights of long care 

consumers. 

1402 Pankratz St. STE 111, Madison 

(800) 815-0015 

www.dhs.wisconsin.gov/aging 


CAP SERVICES 

W 

Private nonprofit agency providing 

several programs to help people attain 

economic and emotional self-sufficiency. 

Provides services in 5 counties, 

headquarted in Stevens Point. 

5499 Highway 10 E., Stevens Point 

101 Tower Rd., Waupaca 

(715) 343-7500; (715) 256-1136 

Crisis Hotline: (800) 472-3377 

www.capserv.org 

disability drug 

C O W 

Benefit Helpline 

Assists disabled persons 18-59 years 

of age with access to Medicare Part D 

prescription drug benefit coverage 

(800) 926-4862 

medicare fraud and abuse 

hotline 

C O W 

Provides information on how to report 

suspected Medicare fraud and abuse. 

(800) 447-8477 

www.medicare.gov/FraudAbuse/ 

HowTO Report.asp 

Medicare Helper Program C O W 

Assists persons in completing and filing 

medical form at: 

Appleton Medical Center 

1818 N. Meade St., Appleton 

(920) 738-6501 


medigap helpline C O W 

Assists persons with Medicare 

Supplements, Medicare Advantage 

plans, long term care insurance and 

employer/retiree health plans. 

(800) 242-1060 



Page 16 


Veterans Service Office C O W 

Aids veterans or their dependents in 

securing benefits and presenting claims 

under federal and state regulations. 

227 S. Walnut St., Appleton 

(920) 832-5697 


(715) 343-6475 


(920) 849-1452 

www.co.outagamie.wi.us http:// 

public3.co.waupaca.wi.us 

Social Security 

Administration 

C O W 

Assists with Social Security including 

retirement, survivors and dependents, 

disability, Medicare and Supplemental 

Security Income (SSI) benefits. 

607 W. Northland Ave., Appleton 

(920) 739-7744 

(800) 772-1213 

for online benefit application go to 

www.socialsecuritygov/planners/ 

about.htm 

www.socialsecurity.gov 

tricare program 

For Veterans and dependants. 

(888) 363-5433 

www.tricare.osd.mil 

C O W 

wisconsin health insurance 

risk sharing plan (HIRSP) C O W 

Offers health insurance to Wisconsin 

residents who are unable to find 

adequate health insurance coverage or 

who have lost their employer sponsored 

group health insurance. 

(800) 828-4777 

wisconsin office of the C O W 

commissioner of insurance 

Provides current information regarding 

Wisconsin insurance policies. Regulates 

and enforces Wisconsin insurance laws. 

(800) 236-8517 Madison 

www.oci.wi.gov/oci-home.htm 

Caregiver 

Support 

aging & disability resource 

center (ADRC) 

C O W 

Connects older adults, their families, and 

caregivers with information, resources, 

services, and programs. An Assistive 

Technology kit is also available with 

examples of equipment used to maintain 

or improve the functional capabilities of 

persons with disabilities. 

(866) 739-2372 





and referral for support services 

including educational and respite care 

programs, support groups, etc. 

Alzheimer’s Association Greater 

Wisconsin Chapter 


2900 Curry Lane, Ste. 3, Green Bay or 


(920) 727-5541 or (920) 469-2110 

(800) 272-3900 Helpline(24/7) 

(800) 272-3900 Helpline (24/7) 

www.alzgw.org 

alzheimer’s caregiver support 

group 

C O W 

Group addresses issues such as 

stress, caregiving responsibilities and 

challenges, nutrition, depression, etc. at: 

Good Shepherd Services, Ltd. 

607 E. Bronson Rd., Seymour 

(920) 833-6856 



American red cross 

home caregivers training C O W 

Basic first aid, group support and learning how 

to care for yourself and others. 

(800) 856-3667 

www.redcross.org 

CALUMET COUNTY FRIENDLY 

VISITOR AND TELEPHONE 

REASSURANCE PROGRAM C 

Volunteers provide homebound seniors 

and adults with disabling conditions 

to the opportunity to visit face-toface 

working to reduce isolation and 

loneliness. 

Calumet County Aging & Disability 

Resource Center (ADRC) 


(920) 849-1451 or (920) 989-2700 

in Appleton 

CAREGIVER SUPPORT NETWORK C O W 

Respite information, assistance, 

education and support to caregivers . 

(866) 843-9810 

www.wisconsincaregiver.org 

family care navigator C O W 

Comprehensive online state-by-state 

help for family caregivers. 

(800) 445-8106 

www.caregiver.org 

FAMILY caregiver SUPPORT 

PROGRAM 

C W 

Provides individual supports and 

services to families that include children 

with severe disabilities to help alleviate 

stress and keep the child with the family. 

Waupaca County Department of 

Health & Human Services 

Community Care Division 


(715) 258-6400 

Calumet County Department of 





206 Court St., Rm. 014, Chilton 

(715) 849-1451 

Lutheran Social Services of 

Wisconsin and Upper Michigan, 

Inc. 

C O W 

Caregiver programs and support offered 

at the: 



(920) 225-1700 


• Elder Match 

Volunteers call and visit homebound 

older adults through Friendly Visitor, 

Telephone Assistance and Visually 

Impaired Persons (VIP) Reader 

Services. 

(920) 225-1714 

• Senior Connection 

Provides information and assistance to 

older adults and caregivers. Services 

are provided over the telephone and on 

a walk in basis at the: 



(920) 225-1705 

The Washington Center 


(920) 538-1511 

• Volunteer Respite Care 

Trained volunteers provide up to 3 

hours per week relief to caregivers. 

(920) 225-1714 

st. paul elder services, inc. 

caregiver service C O 

Provides caregiver personal support 24/7 

in private homes. Weekend and Holiday 

personal support is also available. 


(920) 766-6188 

www.stpaulelders.org

Page 18 


st. paul villa respite service C O 

24 hour respite service available to 

caregivers. 


(920) 427-7285 


thriving caregiver series C O W 

Providing a light meal, an informational 

presentation, and sharing the caregiver 

journey. 

(920) 225-1712 

(920) 225-1709 

wisconsin family caregiver 

support program (WFCSP) C O W 

Links family members, friends, 

employees, etc. to local caregiving 

support and resources. 

(866) 843-9810 

www.wisconsincaregiver.org 

Care Planning 

and Management 


center (ADRC) 

C O W 

Assesses needs of persons 18 years 

and older. Provides long term care 

options counseling and short term 

case management. Links persons to 

community resources. 

(866) 739-2372 


ADULT CARE CONSULTANTS, INC. C O W 

Private case management for older 

adults or those with a disability, including 

assessment, care planning and monitoring. 

21 E. 2nd St., STE 102, Fond du Lac 

(920) 921-7723, Ext 13 

www.adultcareconsultants.com 

GOOD PEOPLE 

C O W 

Provides live-in caregivers to enable 

persons to stay in their home. Provides 

no cost, no obligation evaluation and 

assessment and place carefully chosen 

caregivers with attention to personal 

compatibility, and substitutes for 

caregiver’s days off. 

(414) 289-8373 Milwaukee office 

(606) 223-0073 Madison offices 

(800) 608-8003 

www.goodpeople.us 

valley vna senior services O W 

No cost senior living consultation with 

a registered nurse who will assess 

needs, research options and develop an 

individual lifestyle plan. 

1535 Lyon Drive, Neenah 

(920) 727-5555 

www.valleyvna.org 

CLOTHING 


RESOURCE CENTER (ADRC) C O W 

Call for most current information on 

areas of Basic Needs. 

(886) 739-2372 


APPLETON FREECYCLE GROUP C O 

Network that gathers/lists items to be 

thrown out at curb- must be free, legal & 

appropriate to all ages. 

Email: Appleton-area-wi-freecycleowner@yahoogroups.com 

www.freecycle.org 

COMMUNITY 2000 

O 

Provides clothing, household items, etc. 

to persons in Shiocton, Black Creek, 

Center Valley, Nichols and Oneida areas. 

1002 S. Main St., Seymour 

(920) 833-0277 

Email: c2000@vpind.com 



COMMUNITY CLOTHES CLOSET C O 

Provides clothing for those in need— 

referral form needed from social service 

agencies. 

1465 Opportunity Way, Menasha 

(920) 731-7834 

www.communityclothescloset.org 

GOODWILL INDUSTRIES OF NORTH 

CENTRAL WISCONSIN, INC. C O W 

Clothing and household goods sold at 

low cost, plus donation centers. 

N189 Stoney Brook Rd., Appleton 

(920) 968-0820 


(920) 731-6605 

4759 Michaels Dr., Appleton 

(920) 731-6606 

805 Fulton St., Waupaca 

(715)942-6574 

ST. VINCENT DE PAUL C O W 

Clothing and household goods sold at 

low cost. In Hilbert and Chilton other 

in-kind and financial services are also 

provided (see Financial Assistance 

below). In Brillion and New Holstein, 

Food Pantries are also provided (see 

below). 


(920) 739-1679 

217 E. St., Kaukauna 

(920) 766-9221 

463 S. Eighth St., Hilbert 

(920) 853-3449 

1234 Teckla Pl., Kiel 

(920) 894-7834 

URBAN THREADS - Lutheran 

Social Services of NE Wisconsin 

and Upper Michigan C O W 

Provides donated clothes free to those in 

need. Call for hours or appointment. 

Zion Lutheran Church 

912 N. Oneida St., Appleton 

(920) 739-5255 




COUNSELING 

(SEE MENTAL HEALTH) 

Consumer 

Information 

and Protection 


center (adrc) 

C O W 

Disability and Elderly Benefit Speciaist 

programs 

(866) 739-2372 

better business bureau of 

northeast wisconsin C O W 

1047 N. Lyndale Ave., Ste 1A, Appleton 

(800) 273-1002 

www.wisconsin.bbb.org 

Board on Aging and 

Long Term Care (BOALTC) C O W 

Investigates and mediates problems that 

may arise in the treatment of older and 

disabled persons receiving long term 

care. 

1402 Pankratz St., Madison 

(800) 815-0015 

www.dhs.state.wi.us/aging/BOALTC/ 

LTCOMBUD.htm 

bureau of Consumer 

Protection 

C O W 

Assists Wisconsin residents with 

consumer complaints. 

Wisconsin Department of Agriculture 

Trade and Consumer Protection. 

(800) 422-7128 Hotline 

(866) 966-2255 No call list 

www.dot.wisconsin.gov/safety/ 

consumer/index.htm

Page 20 


Consumer World C O W 

Consumer resources on a noncommercial 

website. 

www.consumerworld.org 

Funeral Consumer Alliance 

of the Fox Valley C O W 

Volunteer organization dedicated 

to dignified and affordable funerals. 

Information available on organ donation, 

cremation, and funeral planning. 

(920) 738-0228 

www.funerals.org/directory.htm 

identity theft 

C O W 

To report misuse of personal information 

or identity theft. 

(800) 633-4227 Medicare 

(877) 486-2048 TTY 

HHS Office of the Inspector General 

(800) 447-8477 

Federal Trade Commission 

ID Theft hotline 

(877) 438-4338 

(866) 653-4261 TTY 

www.ftc.gov/idtheft 

wisconsin consumer 

protection division 

Renters hotline (800) 422-7128 

C O W 

wisconsin office of 

the commissioner of 

insurance 

C O W 

Provides current information regarding 

Wisconsin insurance policies. Regulates 

and enforces Wisconsin insurance laws. 

(800) 236-8517 

www.oci.wi.gov/oci_home.htm 

Dental 

Affordable Dentures C O W 

Offers lower cost denture options and 

payment plans in Appleton and Green Bay. 

(800) 336-8873 

BAYVIEW DENTAL CLINIC C O W 

Accepts straight Title 19, no MA HMO’s, 

ages 3 to adult. 

3380 S. Kinnickinnic, Milwaukee 

(414) 482-2090 

BRADLEY FAMILY DENTAL C O W 

Accepts straight Title 19, no MA HMO’s. 

Accepts ages 5 and up, and also sees 

patients for emergency care. 

4141 W. Bradley Rd., Ste. 212, 

Brown Deer 

(414) 371-2506 

CAPITAL FAMILY DENTAL C O W 

Accepts straight Title 19, no MA HMO’s, 

ages 3 and up. 

6110 W. Capital Dr., Milwaukee 

(414) 461-4140 

developmental disabilities 

and oral health C O W 

National Institute of Dental and 

Cranofacial Research 

(866) 232-4528 

www.nidcr.nih.gov 

DOCTORS DENTURE SYSTEMS C O W 

Dr. Michael Hayes 

Accepts MA for dentures. 

1500 N. Casaloma Dr., Appleton 

(920) 734-8811 

Delivery Services 

(See Home Improvement/Moving/ 

Miscellaneous services) 

Donated Dental Services C O W 

Dentists throughout WI volunteer 

to provide dental care to those with 

permanent disabilities, chronic illness, 



advanced age (65+), and low income. 

Calumet County residents call 

(414) 755-4188 

Outagamie/Waupaca residents call 

(866) 812-9840 

www.wda.org 

DR. THOMAS DOWLING C O W 

Waiting list for new patients, but accepts 

MA, ages 4 and older. 

1771 E. Main St., Omro 

(920) 685-2121 

DR. THOMAS HOLLEBACK C O W 

Accepts straight Title 19, no MA HMO’s. 

Accepts ages 3 and up. Waiting list. 

1284 Hwy. 175, Huberus 

(262) 628-0111 

Family Health Medical & Dental 

Center/La Clinica C O W 

A community and migrant health center 

providing primary medical and dental 

services to under-served populations. 

Accepts MA patients with fees based on 

income. 

400 S. Townline Rd., Wautoma 

(920) 787-5514 

fox cities community 

health center smiles 

Dental clinic for uninsured and 

underinsured patients. 

1814 N. Appleton Rd., Menasha 

(920) 731-7445 

C O 

FOX VALLEY TECHNICAL 

College DENTAL HYGIENE 

STUDENT CLINIC 

C O W 

Offering cleaning, X-Rays, fluoride 

treatments. Badger Care cost share 

$3.00 No Insurance: Children $20 (12 & 

under); Adults $25,; Seniors $10 (55+) 

(920) 735-4884 


Marquette 

Denture Program C O W 

Cost is $200—a waiting list and 

participants must be able to attend up to 

eight Wed. morning appointments and 

have no remaining teeth. 

1801 W. Wisconsin Ave., Milwaukee 

(414) 288-6790 

Ministry Dental Center W 

Serves Medicaid (MA) recipients in 

certain zip code areas. Accepts MA, but 

home services not covered by MA (i.e. 

root canals, crowns) must be paid for 

regardless of income. In partnership with 

Delta Dental and St. Michael’s Hospital, 

Steven’s Point. 

3504 E. Maria Dr., Stevens Point 

(715) 342-8060 

tri-county community 

dental clinic 

C O 

Dental care provided by volunteer 

dentists, hygenists and dental assistants 

to residents with a family income below 

200% of federal poverty level in Calumet, 

Outagamie or Winnebago Counties. 

9 Tri-Park Way, Appleton 

(920) 882-5500 

www.tricountydental.org 

Wisconsin Dental C O W 

Association (WDA) 

6737 W. Washington St., Ste. 2360, 

West Allis, WI 53214 

(414) 276-4520 

Call for Reduced-rate dental clinics 

through the state. 

www.wda.org 



Page 22 


Disability 

Resources 

aging & disability 

resource center (Adrc) C O W 

Living Well with Chronic Conditions 

Self-Managment Workshop 

Helps persons with chronic health 

conditions to learn skills on how to cope 

and manage symptoms. 

(866) 739-2372 


aging & disability 

resource center (adrc) C O W 

Access to developmental and physical 

disability services. Assists youth with 

disabilities over 17½ years in transition to 

the Adult Service system. The ADRC has 

an Assistive Technology kit and manual 

with examples of equipment used to 

maintain or improve the functional 

capabilities of persons with disabilities. 

(866) 739-2372 


aktion 

C O W 

Fox Valley service club for persons with 

disabilities. 

(920) 585-7769 

(920) 968-6360 

american parkinson disease 

association (APDA) C O W 

Focused on research, patient support, 

education and raising public awareness 

about the disease. 

St. Mary’s Hospital 

700 S. Mark St., Madison 

(608) 229-7628 

www.apdaw.org 

Arc of FOX CITIES C O W 

Works with community agencies to 

provide direct services to persons with 

developmental disabilities and their 

families. 


(920) 725-0943 

www.arcfoxcities.com 

ARC-Waupaca County 

(715) 823-2823 

autism: educating 

our community 

C O W 

Monthly meetings about autism 

located at: 

Appleton North High School 

5000 N. Ballard Rd., Appleton 

(920) 997-1399 Ext. 6664 

autism society of the 

Fox valley, Inc. 

C O W 

Provides information, support and 

education to persons with autism and 

their families. 


(920) 968-6829 

www.focal.org/asfv 

autism society 

of wisconsin 

C O W 

Provides autism information and links. 

(888) 428-8476 

www.asw4autism.org 

BOUNDARIES 

AT JOE’S LODGE, INC. C O W 

A hands-on non-profit organization in 

Black Creek that provides opportunities 

for person with disabilities or other 

disadvantages to learn about and 

participate in outdoor activities. 

7640 State Hwy 47, Black Creek 

(715) 873-4523 

http://www.beyondtheboundaries.org 



ain injury association of 

wisconsin, inc. (biaw) C O W 

Provides advocacy, support, information, 

resources, and prevention to individuals with 

acquired brain injuries and their families. 

(800) 882-9282 

www.biaw.org 

CP CENTER 

C O W 

Provides adult day, outreach, assistive 

technology services and an aquatic 

center for individuals with cerebral palsy 

and other disabilities. 

2801 S. Webster, Green Bay 

(920) 337-1122 

www.cp-center.org 

cerebral palsy 

of mideast wi, inc. C O W 

Provides services and support for 

individuals with cerebral palsy and other 

disabilities and includes respite, residential 

services, special needs camp, toy lending 

library, and other services. 

120 N. Morrison St., Appleton 

(920) 787-4350 

402 E. Division St., Wautoma 

(920) 993-1950 

www.cpmideastwi.com 

challenge the 

outdoors, INc. 

C O W 

Helps persons who want to hunt, fish 

and enjoy the outdoors who find difficulty 

doing so. 

N8154 Cty. Hwy. M, Shiocton 

(920) 525-1123 

www.challengetheoutdoors.org 

clarity care, Inc. C O W 

Residential living options for adults with 

developmental disabilities and traumatic 

brain injuries located at the: 






(920) 225-1758 

www.claritycare.org 

Creative consultants, inc. C O W 

Coordinates job coaching, respite, social 

skills and support services for adults with 

disabilities. 

P.O. Box 2261, Appleton 54912 

Julie.Creative@gmail.com 

disability advocates: wisconsin 

network (Dawn) C O W 

A statewide cross disability network. 

Supports legislative change in the 

programs and systems affecting persons 

with disabilities. 

(888) 332-1677 

(608) 266-6660 TTY 

www.dawninfo.org 

disability 

navigator program C O W 

Assists persons with disabilities to 

access and navigate resources for 

employment. 

315 Algoma Blvd., Oshkosh 

(920) 232-6271 

disability 

rights wisconsin (DRW) C O W 

Statewide advocacy resource for persons 

with disability issues. Now has a Family 

Care Ombudsman Program for persons 

18-59 and can provide assistance 

regarding eligibility, services, or other 

Family Care and Partnership concerns. 

(800) 928-8778 Madison 

(608) 267-0214 

(800) 708-3034 Milwaukee 

(888) 758-6049 TTY 

info@drwi.org 

www.disabilityrightswi.com

Page 24 


diSabled citizens, Inc. C O W 

Provides public awareness and support 

for disabled persons. 

1222 Doctors Dr., Neenah 

(920) 731-5195 

www.disabledcitizens.org 

division of vocational 

rehabilitation (DVR) C O W 

Work Force Development Center 

provides employment services and 

counseling to people with disabilities. 


(920) 968-6219 

Fox Valley Technical College 

(920) 832-2756 TTY 

Waupaca County Courthouse 


(715) 258-6421 

Regional Center - Clintonville 

(715) 823-8331 

dwddvr@dwd.state.wi/us 

down syndrome family 

network 

C O W 

Offers families of children with Down 

Syndrome an email group and social 

gatherings. Drop-in playgroup activities 

at: 

Family Resource Center - Fox Cities 


(920) 886-0123 (920) 993-0307 

FAMILY SUPPORT PROGRAM 

of Outagamie County O 

A program of Valley Packaging to 

assist families to care for and purchase 

services for their severely disabled 

children who live in the home and are 

age 21 or younger. 


(920) 749-5870, ext. 4502 

cgrimmkirk@vpind.com 

fox valley sibling support 

network 

C O W 

Provides assistance, education, 

advocacy etc. to siblings of persons with 

disabilities. 

506 E. Parkway Blvd., Appleton 

(920) 968-1742 

www.fvssn.org 

goodwill industries of north 

central wisconsin C O W 

Helps people with disabilities overcome barriers 

to employment, addressing educational, 

developmental, and diversity issues. 


(920) 731-6601 

805 Fulton St., Waupaca 

(715) 942-0574 (800) 482-0030 

www.goodwillncw.org 

(920) 731-6623 TDD 


Easter Seals Disability 

Helpline 

Provides information to persons with 

disabilities, their families and service 

providers. Located at the: 



(920) 832-0344 

www.eastersealswisconsin.com 

O 

Innovative services, inc. 

vocational program C O W 

Provides residential and vocational 

programs for people with disabilities. 

445 S. Madison St., Green Bay 

(920) 431-0962 

www.myinnovativeservices.com 

LUTHERAN SOCIAL SERVICE 

OF WISCONSIN & Upper 


C O W 

Provides residential and day services for 



people with developmental disabilities. 

(920) 730-1337 


NEW HOPE CENTER, INC. C 

Provides residential, day services, and 

vocational services for people with 


443 Manhattan St., Chilton 

(920) 849-9351 

www.newhopeinc.org 

OPTIONS FOR 

INDEPENDENT LIVING C O W 

Empowering people with disabilities 

to lead independent lives by providing 

advocacy, peer support, information and 

referral, independent living skills, training, 

and community education. 



(920) 997-9999 

Green Bay 


(888) 465-1515 


people first fox cities C O 

Appleton Chapter of self-advocates with 

developmental disabilities who meet to 

learn how to impact their community. 

Meets first Thursday of every month from 

6:15-7:30 pm at the Appleton Public 

Library. 

(920) 725-0943 

SPECIAL OLYMPICS, INC. C O W 

Athletes with intellectual disabilities 

compete. 

(800) 700-8585 

www.specialolympics.org 

valley packaging 

industries, inc. 

C O W 

Vocational evaluation, facility and 


community based employment and 

training, job placement services, 

school to work transition, day services, 

assistive technology, literacy, community 

outreach, homeless outreach and early 

intervention services. 

2730 North Roemer Rd., Appleton 

(920) 749-5859 

vpi@vpind.com 

www.vpind.com 

Wisconsin Board for 

people with developmental 

disability 

C O W 

Provides information on developmental 

disabilities, advocacy, and legislative 

issues. 

(888) 332-1677 

(608) 266-6660 TTY 

www.wi-bpdd.org 

WISCONSIN BUREAU OF 

LONG-TERM SUPPORT C O W 

Links to services available to Wisconsin 

residents. 

(608) 267-5139 

www.dhs.state.wi.us.bdds 

wisconsin family assistance 

center for education, training 

and support, inc. (facets) C O W 

Offers information, training, assistance, 

advocacy, workshops and support groups 

for families of children with disabilities. 

(877) 374-4677 

www.wifacets.org 

Wisconsin Parkinson 

Association 

C O W 

Advocacy, support and educational 

programs for persons with Parkinson 

disease and their families. 

(800) 972-5455 

www.parkinson.org 



Page 26 


Educational 

Opportunities 

aarp driver 

safety program 

Driver safety courses. 

(866) 448-3611 Ext. 6300 

www.aarp.org/wi 

C O W 

adaptive experts- driving 

rehab program C O W 

Driving skills assessment and 

on-the-road evaluation. 



(920) 766-6020 Ext. 187 




Educational guidance to persons with 

disabilities. 

Fox Cities Workforce Development Center 


(920) 968-6219 

(920) 832-2759 TTY 

www.dwd.state.wi.us/dvr 

Educational Support C O W 

Services (Special Needs) 

Provides educational and tutoring 

services, to students with disabilities. 

Fox Valley Technical College (FVTC) 

1825 N. Bluemound Dr., Appleton 

(920) 735-2569 

www.foxvalley.tec.wi.us 

EXploritas (formerly 

Elderhostel) 

C O W 

Provides affordable, short-term 

educational adventures for persons 55 

years and older. 

(877) 426-8056 

www.elderhostel.org 

fox cities rotary multicultural 


C O W 

Gathering place where every person and 

group is valued and included, facilitates 

efforts to educate, promote, and celebrate 

diversity and inclusion, enhancing the 

quality of life in our community. 


(920) 882-4056 

contact@foxcitiesmulticultural.org 



Fox Valley literacy coalition C O W 

Promotes literacy awareness, publicizes the 

availability of literacy services, recruits, trains 

volunteer tutors, and matches tutors with 

interested and motivated students. Provides 

small group and classroom instruction. 

103 W. Washington St., Appleton 

(920) 991-9840 

foxvalleylit@tds.net 

learning for life C O W 

Educational program helps youth meet 

the challenge of growing up by teaching 

character and good decision making skills. 

2555 Northern Rd., Appleton 

(920) 734-5705 Ext. 136 

www.learningforlifewi.org 

learning in retirement (lir)— 

uNIVERSITY OF wi oSHKOSH C O W 

Membership-based adult learning group 

that promotes lifelong learning for mature 

adults through numerous academic 

offerings. 

800 Algoma Blvd., Oshkosh 54901 

(800) 633-1442 

www.uwosh.edu/cont.edu 

SeniorNet 

C O W 

Computer training and educational 

opportunity for older persons at: 


1825 N. Bluemound Drive, Appleton 

(920) 735-4864 

www.srnet-foxvalley.org

Sheperd’s College C O W 

A 3-year post secondary school for students with 

cognitive disabilities. 

1805 15th Ave, Union Grove 

(262) 878-5620 

www.shepherdscollege.com 

Emergency 

Services 

community 2000 

O 

Provides emergency financial assistance 

to eligible persons in Shiocton, Black 

Creek, Center Valley, Nichols and Oneida 

areas. 

1002 S. Main Street, Seymour 

(920) 833-0277 


Dial 9-1-1 

C O W 

To contact the Fire, Police, Sheriff 

Departments and emergency medical 

service. The 911 System is accessible 

from TDD devices for the hearing 

impaired and may also be dialed from 

public telephones at no charge. 

emergency shelter of the fox 

valley 

C O 

Provides temporary shelter and guidance to 

homeless and at-risk persons. 

400 N. Division Street, Appleton 

(920) 734-9192 

www.EmergencyShelterFoxValley.org 



C O 




support. 

720 W. Fifth Street, Appleton 

(920) 832-1666 


(800) 970-1171 


LEAVEN 

C O 


with housing, utilities, transportation and 

other related emergencies: 

• 1475 Opportunity Way, Menasha 

(920) 738-9635 

(24 Hour Call Emergencies) 

Satellite Locations: 

• St. Therese Catholic Church 

213 E. Wisconsin Avenue, Appleton 

(920) 738-9635 

• Zion Lutheran Church 

912 N. Oneida Street, Appleton 

(920) 738-9635 

• St. Peter and Paul Catholic Church 

105 N. Olk Street, Hortonville 

(920) 779-0166 

Leave Message 

County crisis lines C O W 

24 hour emergency crisis evaluation and 

counseling. Calumet/Outagamie County 

DHHS – Crisis Waupaca County DHHS 

401 S. Elm Street, Appleton 


(920) 832-4646 (800) 719-4418 

(800) 719-4418 7-1-1 TTY 

sexual assault crisis 

center-fox cities 

24 hour confidential crisis service. 

(920) 733-8119 

(800) 722-7797 

www.sacc-foxcities.org 

C O 

USA national suicide 

and crisis hotlines C O W 

24 hour crisis counselors available. 

(800) 784-2433 (suicide) 

(800) 273-8255 (talk) 



Page 28 


EMERGENCY 

SHELTER 

EMERGENCY SHELTER OF THE FOX 

VALLEY 

C O W 

Provides temporary shelter and guidance 

to homeless and at-risk persons. 

400 N. Division St., Appleton 

(920) 734-9192 

http://emergency.cdc.gov/ 

COMMUNITY OUTREACH 

TEMPORARY 

SERVICES, INC. (COTS) C O 

Provides up to two years transitional 

housing for homeless men and women 

who are working toward independent 

living. 

1003 W. College Ave. (Women), 

Appleton 

(920) 831-6591 

913 S. West Ave. (Men), Appleton 

(920) 734-3609 

FOX VALLEY WARMING 

SHELTER, INC. 

C O W 

Provides a safe evening shelter for the 

homeless. 

(920) 277-0167 

www.foxvalleywarmingshelter.org 

HARBOR HOUSE DOMESTIC 

ABUSE PROGRAMS C O W 




support. 


(920) 731-7240 

(920) 849-7819 (Chilton) 

(800) 970-1171 


HOPE CENTER-SALVATION ARMY W 

Provides emergency shelter for 

homeless. 

1600 Briggs St., Stevens Point 

(715) 341-2437 

HOUSING PARTNERSHIP 

OF THE FOX CITIES, INC. C O 

Provides transitional housing, affordable 

rental and home buying options. 

605 Hancock St., Appleton 

(920) 731-6644 

www.housing-partnership.org 

PROJECT HOME - 

SALVATION ARMY 

Provides transitional housing. 

105 Badger Ave., Appleton 

(920) 731-7726 

Employment 

Assistance 

C O W 

career connection C O W 

Information on jobs and colleges. Internet 

accessibility for career and job search. 

Occupational videos, books and work 

permits are available. 

1401 McMahon Dr., Neenah 

(920) 720-0406 

www.career-connection.com 

center for career 

development and 

employability training C O W 

Offers creative solutions for incomeeligible 

youth 16-22 seeking employment 

by providing training, consulting, project 

management and direct services through 

contracts with public agencies. 


(920) 997-3272 

www.uwosh/ccdet/ 



clarity care 

C O W 

Assists persons to overcome barriers to 

obtain and retain employment located at 

the: 



(920) 225-1758 

disability 

navigator program C O W 

Assists persons with disabilities to 

access and navigate employment. 


(920) 232-6271 



Vocational guidance, training and job 

seeking assistance to persons with 

disabilities at the: Fox Cities Workforce 

• Development Center Waupaca 

County Courthouse 


(715) 258-6421 

• Fox Valley Workforce Development 



(920) 968-6219 

• Fox Valley Technical College 

Regional Center, Clintonville 

(920) 832-2756 TTY 

(715) 823-8331 

www.dwd.state.wi.us/dvr/ 

employ ability ’04 C O W 

Vocational, computer skills and assistive 

technology assessments and training. 

120 N. Morrison St., Ste. 103, Appleton 

(920) 993-1951 

employability04@aol.com 

FOODSHARE EMPLOYMENT AND 

TRAINING PROGRAM (FSET) C O W 

A no cost employment training program 

to support and assist FoodShare 


recipients obtain employment. 

Fox Cities Workforce 

Development Center, 


(920) 968-6318 

goodwill industries of 

north central wi, inc. C O W 

Helps persons with disabilities and other 

barriers to employment. Programs create 

jobs, offer training, and match assistive 

technology. Addresses education and 

developmental or diversity issues. 

Satellite Locations: 

• 1800 Appleton Rd., Menasha 

(920) 731-6601 

• 805 Fulton St., Waupaca 

(715) 942-0574 

• 4759 Michaels Drive, Appleton 

(800) 482-0030 

• N189 Stoney Brook Rd., Darboy 

(920) 731-6606 (920) 968-0820 

innovative services, inc. C O W 

Provides residential and vocational 

programs for people with disabilities. 

445 S. Madison St., Green Bay 

(920) 431-0962 

www.myinvocativeservices.com 

job accommodation network 

(jan) 

C O W 

Provides hiring, training, retention and 

career advancement information for 


(800) 523-7234 TTY/Voice 

www.jan.wvu.edu 

senior aides program n.e.w. 

curative 

C O W 

A program of N.E.W. Curative 

Rehabilitation, matches people 55 years 

and older to positions in government 

and non-profit organizations to gain 

experience in obtaining permanent 



Page 30 


employment. 

2800 Curry La., Green Bay 

(800) 636-1161 Ext. 3557 

todd steven & 

associates, inc. 

C O W 

Assists persons with disabilities to define their 

employment interests and goals. 


(920) 232-3649 

www.toddsteven.com 



C O W 



training, vocational evaluation, job 

placement services, school to work 

transition, day services, assistive 

technology, literacy, community 

outreach, homeless outreach and early 

intervention. 


(920) 749-5859 

vpi@vpind.com 

www.vpind.com 

VETERANS EMPLOYMENT SERVICES C O W 

Menasha Job Center 


(920) 997-3272 

wisconsin job center C O W 

Fox Cities Workforce Development 


Waupaca Job Center 

1979 Godfrey Dr., Waupaca 

(715) 258-8832 


(920) 997-3272 

www.wisconsinjobcenter.org 

http://www.waupacajobcenter.com/ 

Wisconsin Senior Employment 

Program (WISE) 

C O 

Assists persons 55 years and older on a 

limited income with career assessments 

and planning, job seeking workshops, 

resume writing, on-the-job training, 

counseling and case management. 

1401 McMahon Dr., Neenah 

(920) 720-5600 

(608) 267-9097 

Financial 

Assistance/ 

Tax Preparation 

AARP TAX PREPARATION C O W 

Trained AARP volunteers provide older 

person with state and federal income tax 

preparation including Homestead Tax 

Credit. 

Fox Cities 

(920) 997-0686 (920) 733-6237 



Disability and Elderly Benefit Specialist 

to assist finding appropriate private 

government benefits and for information 

on tax preparation sites. 

(866) 739-2372 


ACCESS 

C O W 

Internet tool to determine eligibilities 

for FoodShare, Medicaid/BadgerCare, 

Family Planning Waiver Program. 

https://access.wisconsin.gov/access 

APPLETON HOUSING AUTHORITY O 

Provides Section 8 housing vouchers, 

public housing sites, and homeownership 

program. 


(920) 739-6811 



AT&T LIFELINE SERVICE C O W 

Makes basic phone service more 

affordable for qualified customers with 

disconnected phone service. must be 

finacially eligible. 

(800) 440-9853 to sign up 

(800) 972-9002 TEY/TDD with voice 

service 

www.att.com/lifeline 

Calumet County Dept. 

of Human Services 


(920) 849-1400 

(920) 989-2700 Appleton 

CAP SERVICES 

O W 

Provides numerous programs and 

services in 5 counties to help people 

attain economic and emotional selfsufficiency. 

5499 Highway 10 E, Stevens Point 

101 Tower Rd., Waupaca 

(715) 343-7500 

(715) 256-1136 

Crisis Hotline: (800) 472-3377 


COMMUNITY 2000 

O 

Provides financial assistance and 

budgeting classes to eligible persons in 

Shiocton, Black Creek, Center Valley, 

Nichols, and Oneida. 

1002 S. Main St., Seymour 

(920) 833-0277 


COUNTY CRISIS LINES C O W 

24-hour phone lines for any emergency/ 

crisis. 

(920) 832-4646 or (800) 719-4418 in 

Outagamie and Calumet Counties 

(800) 719-4418 after 4 pm weekdays, 

weekends, holidays Waupaca County 

EMERGENCY ASSISTANCE Waupaca 

C 




County Department of 

Health & Human Services W 

Designed to meet immediate needs 

of eligible persons facing a current 

emergency due to fire, flood, natural 

disaster, energy crisis, or homelessness. 


(715) 258-6368 

FAMILY SUPPORT PROGRAM 

of Outagamie County O 

A program run by Valley Packaging to 

assist families in the care and purchase 

of services for their severely disabled 

children who live in the home and are 21 

years or younger. 


(920)749-5870, ext. 4502 

cgrimmkirk@vpind.com 

Financial Information and 

Service Center (FISC) C O W 

Financial counseling services including 

budget and debt counseling. 


(920) 886-1000 

(800) 366-8161 

www.fisc-cccs.org 

FUEL/ENERGY ASSISTANCE, Benefit 

Specialist Program C O W 

A program of the Aging & Disability 

Resource Center providing assistance 

with private and government benefits 

including assistance with applications, 

and appeals. Located at the Aging & 

Disability Resource Center in each 

county: 

• Calumet County: 206 Court St., 

Chilton 

• Outagamie County: 401 S. Elm St., 

Appleton 

• Waupaca County: 811 Harding St., 

Waupaca 

(866) 739-2372 Toll Free 

www.yourADRCresource.org

Page 32 


HOME ACCESSIBILITY ASSISTANCE 

LOAN PROGRAM OPTIONS 

FOR INDEPENDENT LIVING C O W 

Provides deferred payment no interest 

loans to low and moderate income 

persons with disabilities to enable 

them to make appropriate accessibility 

modifications and general home repairs. 

555 Country Club Rd., P.O. Box 11967, 

Green Bay 

(888) 465-1515, ext. 122 


HOMEOWNERSHIP PROGRAM O 

A program of Appleton Housing Authority 

to enable qualified moderate to low 

income families an opportunity to own a 

home in Outagamie County. 


(920) 739-6811 

HORIZON MANAGEMENT GROUP 

INC. 

C W 

PO Box 2829 

LaCrosse, WI 54602-2829 

(800) 333-8250 

housing authority 


505 Division Street 

New London, WI 54961 

(920) 982-8509 

W 

Housing Partnership of 

the Fox Cities, Inc. 

C O 

Provides transitional housing, affordable 

rental and home buying options. 

605 E. Hancock St., Appleton 

(920) 731-6644 

www.housing-partnership.org 

LEAVEN 

C O W 


on a short term basis to needy persons 

who do not qualify for or whose needs 

cannot be met by existing agencies. 




(920) 738-9635 

http://www.focol.org/leaven/index.html 

MOVIN’ OUT 

C O W 

Linking people with disabilities to safe, 

affordable, small-scale integrated 

housing, enabling them to be good 

neighbors and community members. 


(877) 861-6746 

www.movin-out.org 

Outagamie County Dept. of 



(920) 832-4646 

(800) 719-4418 

7-1-1 TTY 

PAYMENT PARTNER C O W 

A service of Financial Information & 

Service Center, Inc. (FISC) offering 

respresentative payee services and Bill 

Pay Program. 

(920) 968-6564 

www.paymentpartner.org 

property tax deferral 

loan program 

C O W 

Helps homeowners pay their property 

taxes if age 65 or older, up to $2500 

year, Jan. 1 - June 30. 

(800) 755-7835 

SafeLink 

WIRELESS PROGRAM C O W 

Helps eligible persons to receive up to 60 

minutes of free talk time. 

(800) 977-3768 

www.safelinkwireless.com 

O

telecommunications 

equipment purchase 

program (TEPP) 

C O W 

Provides financial assistance to 

Wisconsin residents who require special 

telephone equipment to purchase the 

equipment. 

Public Service Commission 

(608) 231-3308 Voice 

(800) 251-8345 TTY 

pscrecs@psc.state.wi.us 

tomorrow’s 

home foundation C O W 

Assists disabled persons in the purchase 

of a manufactured or modular home. 

Provides emergency assistance grants. 

(608) 225-1088 

www.tomorrowshomefoundation.org 

Waupaca County Dept. of 



(715) 258-6300 

W 

Wisconsin Housing and C O W 

Economic 

Development Authority 

(800) 334-6873 

WISCONSIN DEPARTMENT OF 

REVENUE 

C O W 

Provides information regarding filing of 

income tax returns, Homestead Credit 

claims, etc. 

265 Northland Ave., Appleton 

(920) 832-2727 

www.revenue.wi.gov 

WISCONSIN VOLUNTEER Income 

Tax Assistance (VITA) C O W 

Department of Revenue 

Volunteers provide low-income 

individuals for tax assistance, ie. 




(608) 266-2772 

www.revenue.wi.gov 

wisconsin telework loan 

program 

C O W 

Alternative loan program for Wisconsin 

residents with disabilities to purchase 

computers and other equipment needed to 

work from home or from other remote sites. 

Options for Independent Living 

• Thompson Community Center 

555 Country Club Rd., Green Bay 

(888) 465-1515 Voice/TTY 

• Fox Valley Office 


(920) 997-9999 


wispact, inc. 

C O W 

WisPact (Wisconsin Pooled & 

Community Trusts) provides for the 

special needs of persons with disabilities 

without endangering their eligibility for 

public benefits or placement on waiting 

lists. 

802 W. Broadway, Madison 

(608) 268-6006, ext. 201 

www.wispact.org 

FOOD/Meals/ 

Nutrition 

Grocery/Errand Delivery C O W 

services 

Call local Aging & Disability Resource 

Center for current listings 

(866) 739-2372 

CALUMET COUNTY 

NUTRITION PROGRAM 

C 

Provides nutrition sites for balanced 

noon meals, ages 60 years or older. 

Congregate Mealsites at Chilton Senior

Page 34 


Center, Brillion Community Center, 

Hilbert Village Hall, New Holstein Senior 

Center, Stockbridge Village/Town Hall, 

and Sherwood Community Center. Home 

delivered meals for eligible homebound 

persons 60 years and older. 


(920) 849-1451 

KING’S DAUGHTERS MEALS ON 

WHEELS 

O 

Volunteer provide Monday-Friday homedelivered 

meals to Appleton city residents. 

(920) 831-5029 

ONEIDA NATION 

ELDERLY SERVICES 

O 

Elderly nutrition Program with Congregate 

and Home Delivered meals. 

(800) 867-1551 

OUTAGAMIE COUNTY 


O 

Congregate Mealsites at Golden Venture 

Apts., Kaukauna; Greenville Safety 

Building; Oneida Heights Apts., Appleton; 

Randall Court Apts., Appleton; Good 

Shepherd Services, Seymour. 

Home delivered meals for eligible 

homebound persons 60 year or older 

(920) 832-5178 

(866) 739-2372 

Other meals at Salvation Army 

130 E. North St., Appleton 

(920) 734-3324 

SHARE (Self help and Resource 

Exchange) FOOD PROGRAM W 

A food cooperative where people receive 

a certain amount of groceries for less. 

Clintonville: Bethany Evangelical Church, 

264 N. Main St. 

(715)823-5807 or (715) 281-5102 

Iola Village Hall, 180 S. Main St., 

(715) 445-2290 or (715) 445-4244 

Manawa: Little Wolf Town Hall, 

E6325 County N 

(920) 596-3839 

Waupaca: First United Methodist Church 

720 Demarest St. 

(715) 256-1653 

WAUPACA COUNTY 


W 

Congregate mealsites at Clintonville 

Community Center, Iola Living Oaks, 

Manawa Senior Nutrition Center at 

Little Wolf Town Hall, Marion Senior 

Center, New London Senior Center at 

Washington Center, Waupaca Senior 

Nutrition Center at Trinity Lutheran 

Church, and Weyauwega Nutrition 

Center at American Legion Building. 

(715) 258-6275 

Home Delivered Meals available to those 

60 and older who are homebound. 

(715) 258-6400 or (715) 258-6275 

www.co.waupaca.wi.us 

Other Meals at: The Bread Basket at 

First United Methodist Church, Waupaca; 

(715) 258-3400 

Community Meal at First Presbyterian 

Church, Weyauwega 

(920) 867-2880 

FOOD PANTRIES 

BREAD OF LIFE 

227 E. State St., Black Creek 

(920) 984-9305 

CHRISTIAN 

St. John’s Community 

Resource Center 

Proof of residency required. 

S. Pearl St., New London 

(920) 982-0970 

(920) 446-2418 Manager 

O 

O W 



CLINTONVILLE AREA 

515 E. 12th St., Clintonville 

(715) 823-5461 

DALE/HORTONVILLE 

N848 Industrial Dr., Dale 

(920) 982-5141 

IOLA AREA 

Our Savior’s Lutheran Church 

395 E. Iola St., Iola 

(715) 445-3394 

(715) 445-2666 Church 

LOAVES AND FISHES 

Kaukauna and Little Chute areas 

120 W. 8th St., Kaukauna 

(920) 766-9131 

MANAWA 

114 2ND St., Manawa 

(920) 596-3744 

W 

W 

W 

O 

W 

MARION—MAMA’S HOUSE OF HOPE W 

St. John’s Chruch, 318 E. Garfield, 

Marion 

(715) 754-5201 

NEW LONDON COMMUNITY 

CUPBOARD 

Washington Center, 215 N. 

Shawano St., New London 

(920) 982-8522 

O W 

RUBY’S PANTRY 

W 

Program of Home and Away Ministries 

138 Oborn St., Waupaca 

(715) 281-0459 

Waupaca@rubyspantry.org 

ST. JOSEPH FOOD PROGRAM 

Must furnish own containers 


(920) 734-2367 

CO 




ST. VINCENT DE PAUL 

Holy Family Parish 

1100 Ryan St., Brillion 

(920) 756-2535 

Holy Rosary Parish 

1814 Madison St. (school gym), 

New Holstein 

(920) 898-4884 

SALVATION ARMY BREAD OF 

LIFE ASSISTANCE CENTER 

16 W. Main St., Chilton 

(920) 849-7856 

SCANDINAVIA LUTHERAN CHURCH W 

105 Church St., Scandinavia 

(715) 467-2367 

WAUPACA FOOD PANTRY 

413 S. Main St., Waupaca 

(715) 256-1645 

WEYMONT 

310 e. Main St., Weyauwega 

(920) 867-3026 

Foot Care 

Calumet County Department 

of Public Health 

Call for more information on foot care 

clinics. 

(920) 849-1432 

www.co.calumet.wi.us 

cloud walkers 



(920) 766-6188 


C 

C 

W 

W 

C 

C O W 

good shepherd community 

support agency C O W 

607 Bronson Rd., Seymour 

(920) 833-7746 Clinic

Page 36 


IOLA LIVING ASSISTANCE W 

Healthy Outreach Services include nail 

care by appointment. 

185 S. Chet Krause Dr., Iola 

(715) 445-2412 

lutheran social services of 

wisconsin and upper michigan, 

inc. 

C O 

Right-at-Home Foot Care 

Does In Home nail clipping by 

appointment 

(920) 225-1722 By Appointment 

MANAWA COMMUNITY 

NURSiNG CENTER 

W 

Clinic for all ages. Diabetics are welcome. 

Donations accepted. 

400 E. 4th St., Manawa 

(920) 596-2566 

MARION SENIOR CENTER 

Nail care by appointment only on 

specified Mondays. 

320 W. Garfield Ave., Marion 

(715) 754-2482 

W 

NEW LONDON 

SENIOR CENTER 

O W 

Clinic for general hand and foot nail care 

for non-diabetics on 3rd Wed. of each 

month. 


(920) 982-9840 

ThedaCare Clinic (Clintonville) W 

Toenail trimming 1st & 4th Wednesdays, 

$20 fee. 

370 S. Main St., Clintonville 

(715) 823-5161 

valley vna footcare clinics C O W 

(920) 727-5555 By appointment 


Waupaca Senior Center W 

Free foot care clinic (diabetic included) 

on 3rd Thursday of each month starting 

at 10 am. Only by appointment. Diabetics 

welcomed. 


(715) 258-4437 

Weyauwega Health 

Care Center 

Nail care clinic. 

717 E. Alfred St., Weyauwega 

(920) 867-3121 

FUEL/ENERGY 

ASSISTANCE 

(see page 85) 

CALUMET COUNTY FUEL 

ASSISTANCE PROGRAM 

Department of Human Services 


(920) 849-1400, ext. 622 

KEEP WISCONSIN WARM FUND 

(kwwf) 

Provides preventative services and financial 

assistance to persons with unmet energy 

needs, with affordable payment plans, budget 

counseling, etc. 

(800) 891-9276 

www.kwwf.org 



W 

W 

OUTAGAMIE COUNTY ENERGY 

ASSISTANCE PROGRAM O 

Energy Services, Inc. for Outagamie 

County 

(920) 735-0010 

(800) 506-5596 

Call for appointment or with questions. 

Saint Vincent De Paul O W 

Offers vouchers and financial in-kind

services on individual case basis 

Appleton-1924 College Ave., Appleton, 

(920) 739-1679 

Hilbert Area- 

(920) 849-4859 or (920) 853-7007 

Chilton Area- services available through 

Good Shepherd Parish 

(920) 849-9363 

WAUPACA COUNTY 

W 

Energy Services for Waupaca County, 

Keep Wisconsin Warm, Energy 

Assistance Program, FEMA Program 

Provides one- time financial help for 

heating and utility costs for households 

who are income eligible. 

1300 Royalton St., Waupaca 

(715) 258-6820 

(800) 922-2393 for more information 

Wisconsin Focus 

on Energy 

C O W 

Helps eligible Wisconsin residents and 

businesses install cost effective energy 

efficiency and renewable energy projects. 

www.focusonenergy.com 

Click Residential Program, then 

Assistance Programs 

(800) 762-7077 

Salvation Army 

C O W 

Provides limited vouchers for 

EMERGENCY situations for heat & 

utilities, shelter, food , clothing, medical 

& transportation, budget counseling, 

access to legal aid. Funds are limited. 

• 130 E. North St., Appleton 

(920) 734-3324 

• 16 W. Main St., Chilton 

(920) 849-7856 

• Cintonville-Police Dept. 

(715) 823-3117 

• Manawa-Police Dept. 

(920) 596-3390 

• New London 


(920) 570-2225, (920) 982-3300 

(available only certain hours) 

• Waupaca 

(715) 258-6820 (County) 

Police-(715) 258-4400; 

Sheriff’s Dept. (715) 258-4468 

Goodwill Industries 

805 W. Fulton St., Waupaca 

(715) 323-0337 

jfristch@fisc-ccs.org 

W 

LEAVEN 

C O 


on short-term basis to needy persons 

who do not qualify for assistance from 

other agencies. 


(920) 738-9635 

Government 

Services 

Board on Aging and Long 

Term Care (BOALTC) C O W 

Investigates and mediates problems 

that may arise in the treatment of older 

and disabled persons receiving longterm 

care. Medigap Helpline provides 

insurance counseling to persons 

regarding Medicare, supplements, 

hospitals, cancer and long-term care 

insurance. 

(800) 242-1060 Medigap Helpline 

(800) 815-0015 Ombudsman 

www.dhs.state.wi.us/aging/BOALTC 

LTCOMBUD.htm 

EMERGENCY MANAGEMENT 

SERVICES (COUNTY) C O W 

Emergency management operations. 

• Calumet County 




Page 38 


(920) 849-2361 

(920) 989-2700 Appleton 

www.co.calumet.wi.us/ 

• Outagamie County 


(920) 832-5148 

www.co.outagamie.wi.us/ 

• Waupaca County 


(715) 258-4464 

www.co.waupaca.wi.us/ 

greater wisconsin agency 

on aging resources, inc. 

(gwaar) 

C O W 

Monitors federal Older Americans Act 

programs serving persons 60 years 

and older. (Elderly Nutrition Program, 

Transportation, Elderly Benefit Specialist 

Program, Advocacy, etc.) 

2850 Dairy Dr., Ste. 200, 

Madison 52718 

(800) 991-5578 

www.gwaar.org 

Social Security 

Administration 

C O W 

Addresses questions relating to Social 

Security including retirement, survivors 

and dependents, disability, Medicare and 

Supplemental Security Income (SSI) 

benefits. 


(920) 739-7744 

(800) 772-1213 

www.ssa.gov (federal) 

Guardianship, 

Representative 

Payee Services 

Arc Fox Cities 

C O W 

Guardianship services for individuals 

with developmental and other disabilities. 


(920) 725-0943 

www.arcfoxcities.com 

County Volunteer Services O 

Department of Health & Human Services 

program that recruits and coordinates 

volunteer guardians and respresentative 

payees. 


(920) 832-4741 


(715) 258-6400 


extended family 

guardian, inc. 

C O W 

813 E. Roeland Ave., Appleton 

(920) 450-5920 

financial information and 

service center, inc. (fisc) C O W 

Goodwill Industries 


(920) 886-1000 

805 W. Fulton St., Waupaca. 

(800) 366-8161 (715) 323-0337 

www.fisc-cccs.org 

jfritsch@fisc-ccs-org 

Guardianship 

Support Center C O W 

A program of the Wisconsin Coalition of 

Aging Groups (CWAG) answer questions 

about WI law relating to guardianships, 

protective placements, conservatorships, 

Powers of Attorney for Health Care, 

Living Wills, DNR orders, and Powers 

of Attorney for Finance. Provides legal 

information, ASE consultation, and 

referrals. 

2850 Dairy Dr., Madison 



(800) 366-2990 

(888) 758-6047 TTY/Texnet 

www.cwag.org/legal/guardian-support 

Guardianship Payee Services C O W 

5254 Samers Bay Rd., Omro 

(920) 233-7646 

Email: samersbay@yahoo.com 

Heartland Embrace, Inc. 

Representative Payee 

P.O. Box 384, Waupaca 

(715) 412-4957 

W 

JMS Guardianship services, Inc. 

C O W 

501 E. Mitchell Ave., Appleton 

(920) 830-7940 

Oshkosh family, Inc. 

36 Broad St., Oshkosh 

(920) 231-9520 

www.oshkoshfamily.org 

C O W 

PAYMENT PARTNER C O W 

A service of Financial Information and 

Service Center, Inc. (FISC) offering 

representative payee services and Bill 

Pay Program. 

(920) 968-6564 

www.paymentpartner.org 

PROTECTIVE LEGAL GUARDIANSHIP 

SERVICES CORPORATION C O W 

524 W. Main St., Little Chute 

(920) 687-5647 

Health Services 

Affinity NurseDirect C O W 

Twenty-four hour call in health service. 

(920) 738-2230 

(800) 362-9900 





Provides Disability and Elderly Benefit 

Specialist Consultation to counsel on 

prescription drug coverage and other 

public and private benefits. 

(866) 739-2372 


aIDS Resource Center of 

Wisconsin, Inc. (ARCW) C O W 

Provides aggressive HIV education and 

prevention, access to comprehensive 

services for persons affected by HIV disease 

and clinical research on HIV treatment. 

Anonymous HIV-antibody testing. 

103 E. Washington St., Appleton 

(920) 733-2068 

(800) 773-2068 

www.arcw.org 




for support services including the Helpline, 

educational information, care programs, etc. 



(920) 727-5541 

(800) 272-3900 Helpline 

www.alzgw.org 

American Cancer Society C O W 

Provides education about cancer. 

926 Willard Drive, Green Bay 

(877) 423-9124 

(800) 227-2345 

www.cancer.org 

AMERICAN DIABETES ASSOCIATION 

www.diabetes.org 

AMERICAN HEART ASSOCIATION 

www.americanheart.org 



Page 40 


American Red Cross- C O W 

Provides health and safety classes, first aid 

kits, cardiopulmonary resuscitation (CPR) 

training and instruction in the use of an 

automated external defibrilator (AED). 

(800) 856-3667 


Appleton Public Health O 

Provides health education and clinics within 

the city of Appleton. 

100 N. Appleton St., Appleton 

(920) 832-6429 

Appleton VA Community 

Based Outpatient Clinic C O W 

Medical clinic for veterans. 


(920) 831-0070 

Arthritis Foundation 

(800) 242-9945 

www.arthritis.org 

C O W 

BADGER RX GOLD C O W 

For uninsured or under-insured persons 

in Wisconsin to obtain prescription 

medications. 

(866) 809-9382 

www.badgerrxgold.com 

BADGERCARE PLUS BASIC C O W 

Self-funded health care plan for 

individuals on Badger Care Plus waiting 

list costing $130/month plus reasonable 

co-pays and will have catastrophic 

coverage plus up to 10 physician visits 

a year, limited hospitalization, up to 

five emergency room visits/year, some 

generic medications, and Badger RX 

Gold discount drug membership. For 

more info and eligibility call or visit the 

website. 

(800) 362-3002 

www.badgercareplus.org 

Fox Cities Community 

Health center 

C O 

Provides primary care to low income 

persons with no insurance or assistance 

in the Fox Cities area. 

Goodwill Community Center 

1814 N. Appleton Rd., Menasha 

(920) 731-7445 

lutheran social services 

of wisconsin and upper 

michigan, inc.- health and 

wellness clinic C O W 

Blood pressure, blood sugar and 

medication checks for older persons. 

Nutrition counseling, ear exams and 

cleaning, foot care at the: 



(920) 225-1700 


MEDICARE –PART D C O W 

Social Security Administration 

Provides program for those on Medicare 

to obtain affordable prescription drug 

coverage. Aging & Disability Resource 

Center (ADRC) Benefit Specialists. 

(866) 739-2372 

MEDICATION DRUG DROP-OFFS C O 

Will collect unused medications. 24/7 

drop off box for unused medication. 

Medications must be in original 

containers and not mixed with others. 

Cross off your name, but leave name of 

medication; no commercial/business or 

long term care deposits are allowed. For 

more information go to web site below. 

Appleton Police Department 


www.ocdrugdrop.org 



National Kidney Foundation 

of Wisconsin 

C O W 

Promotes organ donation and research. 

Provides information and education. 

(800) 543-6393 

www.kidneywi.org 

Needy meds 

C O W 

Information on medicine and healthcare 

assistance programs to find help with 

cost of medicine. 

www.needymeds.org 

oneida community health 

center 

525 Airport Rd., Oneida 

(920) 896-2711 

www.ocifs.oneidanation.org 

Department of health and 

human services (DHHS) - 

Public Health 

C O W 

Provides health education, 

communicable disease follow up, 

immunizations and environmental health 

services to residents. 



(920) 849-1400 

www.co.calumet.wi.us 



Appleton/Calumet County 

(920) 989-2700 

Appleton/Outagamie County 

(920) 832-5100 



Public Health Division 


(715) 258-6323 

www.co.waupaca.wi.us 

PARTNERSHIP FOR PRESCRIPTION 

ASSISTANCE 

C O W 

O 


To apply for free or affordable 

medications, must be eligible and have 

no insurance coverage. 

(888) 477-2669 

www.pparx.org 

PRESCRIPTION DRUG 

HELPLINE 

C O W 

For those 60 years of age or older. 

(800) 456-8211 

Pulmonary Rehabilitation 

Program 

C O W 

Provides education to improve the quality 

of life for persons suffering from lung 

problems. 



(920) 738-2448 

st. paul elder services, inc. C O W 


(920) 766-6020 Ext. 187 


Programs offered: 

• Beyond Kegels 

Exercise program to regain bladder 

and/or bowel control 

• Bladder Health Program 

Education, consultation and treatment 

to regain bladder control. 

• Cloud Walkers 

Foot and nail care clinic. 

• Ear Irrigation/Candeling 

Draw wax and debris out of ear canal. 

• Healing Waters 

Water exercise classes and aquatic 

therapy for persons recovering from 

surgery, injury, dealing with arthritis or 

difficulty with movement. 

• Lymphedema Treatment 

Treatment if elevation and diuretics do 

not resolve edema. 

• Stroke Rehab 

Individualized stroke rehab program for 

stroke survivors. 



Page 42 


ThedaCare On Call C O W 

For health questions and doctor referrals. 

(920) 830-6877 


Wisconsin SENIORCARE C O W 

A prescription drug assistance program 

for Wisconsin resident 65 years of 

age or older who meet certain income 

eligibilities. 

Contact Aging & Disablility Resource 

Center (ADRC) Elderly Benefit Specialist. 

(refer to info page in back of directory) 

Hearing 

aging & disability resource 

center (adrc) 

C O W 

The ADRC has a computer for Internet 

access available to persons with hearing 

impairments. The computer talks as 

you type and reads or spells out text. 

Reading pens and pocketalker amplifiers 

are available. The ADRC has an 

Assistive Technology kit and manual with 

examples of equipment used to mantain 

or improve the functional capabilities of 


(866) 739-2372 


(See info page in back of directory) 

American speech/ 

language-hearing 

association 

C O W 

Information on insurance coverage of 

hearing aids and related services. 

(800) 638-8255 TTY 

www.asha.org 

better hearing institute C O W 

(800) 327-9355 

www.betterhearing.org 

CLARITY C900 CELLPHONE C O W 

A new cellphone that is amplified to help 

seniors with hearing loss. 

Call UniversalLink 

(414) 545-5465 or go to online catalog at 

www.cdhh.org. 

CENTER FOR COMMUNICATIVE 

DISORDERS 

W 

University of Wisconsin Stevens Point 

College of Professional Studies 

1901 4th Ave., Stevens Point 

(715) 346-2228 Office 

(715) 346-3667 Clinic 

Center for Communication, 

Hearing & Deafness 

(414) 604-2200 

DIAL 7-1-1 

C O W 

Wisconsin Telecommunications 

Relay System (WTRS) provides a 

telecommunication relay service for 

persons who are deaf, hard of hearing, 

and/or speech disabled. 

(800) 947-6644 Voice 

(800) 833-7637 Speech to Speech 

(800) 833-7813 Spanish to Spanish 

(800) 947-3529 TTY 

(877) 243-2823 CapTel 

wirelay@hamilton.net 

Hear Now 

C O W 

Provides financial assistance for hearing 

aids and related services to persons with 

limited financial resources. 

(800) 648-4327 

www.sotheworldmayhear.org 

6700 Washington Ave. S. 

Eden Prairie, MN 55344 

(800) 328-8602 

Collects hearing aids for recycling. 



HEARING LOSS ASSOCIATION 

OF AMERICA (HLAA) C O W 

Provides coping strategies, education and 

information about new technology, 

medical research, social support systems, 

etc. for persons with hearing loss. 

Fox Valley Chapter HLAA 

Meetings 2nd Monday at 6:30 pm 

Fox Valley Universalist Church 

2600 Phillip La, Appleton 

(920) 231-8337 

(920) 969-3857 (newsletter) 

www.hearingloss.org or 

E-Mail: DJConover@charter.net 

office for the deaf and 

hard of hearing C O W 

Provides information on services, new 

technologies, community support to deaf 

and hard of hearing plus law related to 

the rights of people who are deaf, blind 

and hard of hearing. 

• Options for Independent Living 

555 Country Club Rd., Green Bay 

(888) 465-1515 

• Fox Valley Office 



(920) 997-9999 

7-1-1 TYY 

www.dhs.state.wi.us/sensor 

Self-Help for Hard of 

Hearing People (SHHH) C O W 

Provides coping strategies, social 

support systems, has monthly support 

group, etc. 

(920) 969-3857 

speech-language 

audiology services C O W 

Provides hearing loss or disorders 

of speech, language or swallowing 

information or referral to an ASHA 

(American Speech-Language Hearing 




Association) certified audiologist or 

speech-language pathologist. 

(800) 638-8255 

ww.asha.org 

telecommunications equipment 

purchase program (TEPP) C O W 

Provides financial assistance to 

Wisconsin residents who require special 

telephone equipment. 

(800) 225-7729 

https://tepp.wipfli.com 

WISCONSIN LIONS HEARING 

AID PROGRAM 

C O W 

Provides hearing instruments for adults 

and children who cannot afford them. 

(877) 463-6953 Referral 

www.wlf.info 

Home Care 

We are living lonelier and healthier lives 

today. However, if a time comes when 

help is needed, questions about living 

arrangements that include assistance 

or care often arise. Because so many 

seniors wish to remain in their homes 

and communities that hold a lifetime of 

memories, a wide variety of home care 

services have evolved in recent years to 

make this feasible. 

TYPES OF HOME CARE SERVICES 

AVAILABLE: 

• Skilled care – health care services, 

dialysis, medical social work, and 

physical therapy. 

• Home support services – 

housekeeping, running errands, meal 

preparation, etc. 

• Combination care – a mix of services 

provided by doctors, nurses, social 

workers, dieticians, therapy specialists, 

nursing assistants, and others. 

(See info on page 88)

Page 44 


Home 

Improvement 

and Moving/ 

Miscellaneous 

Services 

AGING & Disability 

Resource Center (adrc) C O W 

Connects older adults, their families 

& caregivers with needed information, 

services, and programs (ie. home chores, 

miscellaneous services such as delivery 

services, alteration, meds, etc.) 

For Calumet, Outagamie, Waupaca 

Counties, call toll free 

(866) 739-2372 


BETHANY COMMUNITY CARE 

MINISTRY 

Provides shopping and errands program 

in Waupaca area. 

(715) 942-1437 

DEE-clutter and organize C O W 

Help with downsizing, organize cabinets 

and closets, and clean and prepare for 

moving. 

(920) 738-0395 Home 

(920) 277-8901 Cell 

GREAT MOVES! 

SENIOR MOVE MANAGEMENT C O W 

Helps plan, coordinate and supervise 

all aspects of moving (sorting, packing, 

unpacking, organizing) 

P.O. Box 5700, DePere 

(877) 202-2169 

www.greatmovesusa.com 

habitat for humanity 

habitat restore C O W 

Build affordable, energy efficient houses 

for low-income families. Habitat ReStore 

accepts building materials and home 

improvement items from contractors, 

individuals, etc. Donations are then sold 

to general public at 50%-80% off retail 

price. 


(920) 830-8400 

www.foxcitieshabitat.org 

HOUSING REHABILITATION 

PROGRAM/CAP SERVICES C O W 

Provides low interest repair loans to 

income–eligible homeowners deferred to 

sale of home. 

(608) 297-2801 

in its place 

organizing services C O W 

Provides downsizing guidance and labor 

(basements, garages, closets, etc.) 

(920) 725-2502 

dave-n-jenny@sbcglobal.net 

life Junctures 

Personalized moving services. 

(800) 763-4714 



C O W 

Long’s senior transitions C O W 

Helps with home organization, sale and 

moving. 

(920) 734-3260 

Lutheran social services of 


Inc. 

C O W 

Senior Connection 

Provides private hire handy persons 

list for affordable home repairs to older 

persons, a miscellaneous services list 

providing grocery, medication, errand & 

personalized services, delivery services,

home hair care, alteration services, etc. 



(920) 225-1705 

• The Washington Center 


(920) 538-1511 

rebuilding Together - 

Fox Valley 

O 

Repairs and rehabilitates homes for lowincome 

older and disabled homeowners. 

605 E. Hancock St., Appleton 

(920) 730-2156 

www.rebuildingtogetherfoxvalley.org 

RURAL HOUSING INC. C O W 

Funding available through Wisconsin 

Housing and Economic Development 

Authority (WHEDA) to fix broken pipes, 

pumps hot water heaters, etc. For elderly 

or disabled persons. 

(888) 400-5974 

seniors on the move - 

segues, llc 

C O W 

Home organization, moving, clean up 

and estate sales. 

(262) 442-4200 

www.segues.net 

Hospice Services 

(see HOME HEALTH GRID p. 88) 

Housing Options 

• Definitions 

see page 79 

• For Independent, Community 

Based Residential Facilities (CBRF), 

Nursing Homes & Residential Care 

Apt. Complexes 

see page 93 


Housing 

Options- 

Residential Providers for 

Persons with Disabilities 

ADULT FAMILY HOMES C O W 

Call the AGING & Disability Resource 

Center for current providers 

(866) 739-2372 

AGING & DISABILITY RESOURCE 

CENTER (adrc) 

C O W 

Provides housing and independent living 

options counseling for persons with 

disabilities. 

(866) 739-2372 


agape of appleton, inc. 


(920) 734-9871 

(920) 734-2569 TDD Voice 

brotoloc 

N2780 Hwy. 15, Hortonville 

(920) 779-3900 

creative consultants 

(920) 450-7704 

homes for 

independent living 

825-A S. Main St., West Bend 

(262) 334-2284 

C O W 

C O W 

C O W 

C O W 

innovative services, inc. C O W 

2123 W. Spencer St., Appleton 

(920) 830-2980 

lori knapp, inc. 

23 N. Main St., Fond du Lac 

(920) 907-0949 

C O W 



Page 46 




inc. 

C O W 

3003-A N. Richmond St., Appleton 

(920) 730-1326 

(CBRF) or residential care apartment 

complexes (RCAC). 

http://dhs.wisconsin.gov 

bqaconsumer/ 

assistedliving/aslivdirs.htm 

Pnuma healthcare, inc. 

N3856 Loss Rd., Weyauwega 

(920) 982-0177 

C O W 

productive living 

systems, inc. (PLS) C O W 

314 W. Kimberly Ave., Kimberly 

(920) 687-1198 

rem 

C O W 

421 S. Military Ave., Green Bay 

(920) 405-7001 Ext. 11 

Supporting adults independent 

living, inc. (s.a.i.l.) C O W 

1044 Witzel Ave., Oshkosh 

(920) 420-0554 

s.a.i.l.@sbcglobal.net 

Villa Hope 

512 N. Division St., Appleton 

(920) 954-1283 

villa phoenix 

418 N. Lawe St., Appleton 

(920) 731-1316 

C O W 

C O W 

Housing Options 

Wisconsin Assisted Living 

Facility Directories and 

Facility Profiles 

Online Wisconsin adult daycare 

programs, adult family homes, 

community based residential facilities 

Information 

and Assistance/ 

Referral 

Aging & Diability Resource 

Center (ADRC) 

C O W 

Connects and assesses needs of older 

adults and those with disabilities to 

connect them to appropriate services. 

(866) 739-2372 


dial 2-1-1 

C O W 

Free and confidential 24/7 non-emergency 

community information and referral. 

United Way Fox Cities 

1455 Midway Rd., Menasha 

Dial 2-1-1 

(800) 924-5514 

(920) 954-7206 

(920) 954-7202 - TTD 

www.211now.org 

www.unitedwayfoxcities.org 

eldercare locator C O W 

Directory assistance to help older 

persons and caregivers locate local 

resources. Spanish interpreters available. 

(800) 677-1116 

www.eldercare.gov/eldercare/public/ 

home.asp 

Home Health hotline C O W 

Provides information about local 

home health care agencies, agency 

certification for Medicare and/or Medical 



Assistance, state inspections and 

complaints confirmed against an agency 

within the last two years. 

Department of Health Services (DHS) 

Division of Health 

Office of Quality Assurance 

(800) 642-6552 

Lutheran social services 


michigan, Inc. 

C O W 

Senior Connection provides 

information, referral and assistance to 

older persons and caregivers at the: 



(920) 225-1705 

• The Washington Center 


(920) 538-1511 

Wisconsin Council on Problem 

Gambling 

C O W 

Information and referral for compulsive 

gambling. Provides education and 

training on compulsive gambling. 

1825 Riverside Drive, Green Bay 

(800) 426-2535 

www.wi-problemgamblers.org 

In-Home 

Emergency/ 

Medical Alert 

Response Systems 

ADVANCE SECURITY 

SOLUTIONS 

C O W 

In-Home emergency reporting system— 

can be used for medical emergencies 

and burglaries. 

(888) 860-8098, EXT. 204 





center (adrc) - file of life C O W 

Medical and personal information packet 

to post and carry for use by emergency 

medical personnel. Available at ADRC 

branch offices in Outagamie, Calumet 

and Waupaca counties. 

(866) 739-2372 


CArEcHECKERS 

C O W 

Live person telephone checkup service 

offering medication, meal and activity 

reminders and social interaction. 

(888) 477-0435 

www.carecheckers.com 

DAILY CARE SERVICES C O W 

Daily home reminders for medications 

and safe checks. 

(800) 588-4098 

www.dailycareservices.com 

direct link 

C O W 


(920) 757-9610 

(866) 311-1154 

do-not-resuscitate (dnr) C O W 

Instructs emergency medical technicians 

and emergency healthcare facilities to 

not attempt resuscitation. DNR bracelet 

order forms may be obtained from a 

physician or from: 

Wisconsin Department of Health 

Services 

Division of Public Health 

Bureau of Local Health Support & EMS 

(608) 266-1568 

FAMILY FIRST, LLC. C O W 

Medical Alert system 24 hours/day. 

1-800-504-1756

Page 48 


FIRST CALL 

Central Wisconsin Electric 

Cooperative 

150 Depot St., Iola 

(715) 445-2211 or (800) 377-2932 

W 

LIFELINE 

C O W 

Provides personal response system 

linking persons to 24-hour assistance 

and linking to a local hospital. 

• Affinity Lifeline Program C O W 



(920) 738-2711 


vri medical alarms 

(800) 860-4230 

www.monitoringcare.com 

C O W 

Legal Assistance 

AGING & Disability Resource 

CenTer (adrc) 

C O W 

Elderly and Disability benefit specialists 

Assists Outagamie County residents 60 

years and older with private and public/ 

goverment benefits and legal concerns. 

(866) 739-2372 


• Aurora/VNA 

(920) 453-3935 or 

(800) 686-4314, ext. 3995 

www.aurorahealthcare.org 

• Calumet Medical Center 


(920) 849-7508 

C O W 

C O W 

• Ministry Home Care Lifeline C O W 

St. Michael’s Hospital 

900 Illinois Ave., Steven’s Point 

(715) 346-5371 

• ThedaCare Lifeline C O W 

Appleton Medical Center & 

Theda Clark Medical Center 

(920) 738-6391 or (800) 236-2236 


MEDALERTS Midwest, LLC C O W 

(920 ) 915-8433 

www.LogicMark.com 

Safety choice (a program of 

Comfort keepers) C O W 

Emergency response unit, fall detection, 

medication dispenser, etc. 

(920) 882-5009 

www.comfortkeepers.com 

alternate resolutions, Inc. C O W 

1151 S. Oneida St., Menasha, WI 54956 

(920) 993-1490 

american association of 

retired persons (aarp) 

legal services 

C O W 

Provides free legal advice for persons 

over 50 years. 

(866) 330-0753 

www.aarp.org/lsn 

Disability rights wisconsin 

(DRW) 

C O W 

(800) 708-3034 Milwaukee 

(800) 928-8778 Madison 

HOUSING MEDIATION SERVICE C O W 

Serves tenants, landlord, etc. with rental 

housing disputes. Services are free for 

small claims court for eviction. 

(608) 257-2799 

JCL Mediation Services C O W 

Mediation to resolve conflict by an 

impartial third party. 

(920) 427-7218 

jclmediation@charter.net 



LAWYER REFERRAL AND 

INFORMATION SERVICE-State 

Bar of Wisconsin C O W 

Provides information on Wisconsin law, 

(i.e. hiring and working with a lawyer, 

legal rights, powers of attorney, trusts, 

guardianship, etc.) 


(800) 362-9082 

www.wisbar.org/AM/Template.cfm 

legal action of wisconsin C O W 

Legal assistance to low income persons 

in non-criminal matters. 

201 W. Walnut St., Green Bay 

(920) 432-4645 

(800) 236-1127 



Inc. 

C O W 

Senior Connection schedules 

appointments with a pro bono attorney 

for legal advice to older persons at the: 



(920) 225-1705 


state public defender C O W 

Represents low income persons charged 

with crimes. 

(920) 832-2774 Appleton 

(715) 345-5382 Stevens Point 

www.wispd.org 

TENANT RESOURCE CENTER C O W 

Offers free counseling for tenants 

and landlords about rental rights and 

responsibilities. 

1202 Williamston St., Ste A, Madison 

(877) 238-7368 

www.tenantresourcecenter.org 

WISCONSIN JUDICARE, INC. C O W 




Telephone Helpline to assist with Landlord/ 

Tenant, Social Security Disability Insurance, 

Supplemental Security Income, utility 

questions, etc. 

(715) 842-1681 

(800) 472-1638 

www.judicare.org 

Wisconsin Guardianship 

Support Center C O W 

Provides state legal information relating 

to guardianships, protective placements, 

conservatorships, Powers of Attorney for Health 

Care, Living Wills, Do-Not-Resuscitate (DNR) 

orders and Powers of Attorney for Finances. 

2850 Dairy Drive, Madison 

(800) 488-2596 Ext 314 

www.cwag.org/legal/ 

guardian-support 

Email: guardian@cwag.org 

Mental Health / 

Counseling 

(including Animal Therapy) 

AGING & disability 

resource center (ADRC) C O W 

Provides information, support and referral 

for adults with mental health needs. 

(866) 739-2372 


affinity behavioral 

health services C O W 

1531 S. Madison St., Appleton 

(920) 730-4411 


anxiety stress and 

depression center C O W 


(920) 730-1088

Page 50 


appleton psychiatric and 

counseling center C O W 

477 S. Nicolet Rd., Appleton 

(920) 882-6610 

BETHANY COMMUNITY CARE 

MINISTRY 

126 Berlin St., Waupaca 

(715) 942-1574 

W 

BEAMING, INC. 

C O W 

Equine-assisted therapy program. 

1190 Symphony Blvd., Neenah 

(920) 470-6683 

Email: info@beamingin.com 

CALUMET COUNTY DEPARTMENT OF 

HUMAN SERVICES 

C 

Provides mental health services 

including individual counseling and 

treatment for chronically mentally ill. 


(920) 849-1400 

(920) 989-2700 from Appleton 

Catholic Charities C O W 

Provides family, marriage and individual 


206 N. 8th St., Appleton 

N2845 Shadow Rd, Waupaca 

(920) 734-2601 

(920) 680-7450 

(877) 500-3580 

www.gbdioc.org 

CHAPS ACADEMY 

C O W 

Equine-assisted therapy program. 

N5367 Mayflower Rd., Shiocton 

(920) 986-3003 

Christian family counseling 

1011 N. Lynndale Dr. 

Appleton, 54914 

(920) 739-9798 

C O W 

the claire kiepke community 

outreach center C O W 

Assists persons with chronic mental 

illness classes, peer conversation and 

recreational activities. 


(920) 749-5867 

dual recovery anonymous C O W 

Self-help program for persons with a dual 

diagnosis. 

(913) 991-2703 (afternoons) 

www.draonline.org 

ELIZABETH MINISTRY RETREAT & 

RESOURCE CENTER’S RECLAIMING 

EDEN 

C O W 

Offers support and healing for anyone 

harmed by pornography or sex addiction. 

Offers support groups and counseling. 

120 Eighth St., Kaukauna 54130 

(920) 766-9380 

www.elizabethministry.com 

EXCEPTIONAL EQUESTRIAN 

COMPANY 

C O W 

Equine-assisted therapy program 

1120 Orlando Dr., DePere 

(920) 339-0700 

E-Mail: cokidsinc@aol.com 

FAMILY COUNSELING ASSOCIATES C O W 

315 Burton St., New London 

(920) 982-3660 

(800) 457-8668 

www.familycousneling-mca.org 

Family Services of Northeast 

Wisconsin, Inc. 

C O W 

Family, marriage, individual and group 



(920) 739-4226 

www.familyservicesnew.org 



FREE S.P.I.R.I.T. RIDERS, INC. C O W 

Provides equine therapy services to 

children and adults with disabilities. 

W3950 Highway 23, Fond du Lac 

(920) 954-9920 

www.FreeSPIRITRiders.org 

Friendship place, inc. C O W 

Social, educational and recreational 

support and therapy for persons with 

chronic mental illness. 

220 N. Commercial St., Neenah 

(920) 729-9975 


Lutheran Social Services of 

Wisconsin and Upper Michigan, 

Inc. 

C O W 

Provides older adult and family 

counseling services plus post traumatic 

stress syndrome counseling for Hmong 

elders at the: 


3003-A Richmond St., Appleton 


(920) 225-1709 

(920) 225-1718 




C O 

Confidential 24 hour crisis couseling, 

legal advocacy and group support. 


(920) 832-1666 

(800) 970-1171 

helping others prevent and 

education about suicide 

(HOPES) 

C O W 

Information for loved ones of those who 

have committed suicide. 

National Suicide Prevention Lifeline 

(800) 273-8255 

www.hopes-wi.org 

HARMONY COUNSELING CENTER C O W 

Multi-cultural counseling 


maiyoua@universal-translation.com 

Hmong American Partnership 

Fox Valley, inc. 

C O W 

Assists Hmong refugees with orientation, 

personal counseling and integration into 

American Society. 


(920) 739-3192 

Email: hmongappleton@aol.com 

MINISTRY BEHAVIORAL HEALTH O W 

Outpatient, Mental Health & AODA 

120 Grand Seasons Dr, Waupaca 

(715) 258-8459 

nami Fox Valley, inc. C O W 

Provides advocacy, education and 

support to persons with brain disorders 

and mental illness. 


(920) 954-1550 


new wellness associates C O W 

2420 Crooks Ave., Kaukauna 

(920) 766-5040 

outagamie county department 

of health and human services 

(DHHS) - crisis 

O 

Provides confidential 24 hour telephone 

counseling by professional mental health 

staff. 

Outagamie County DHHS - Crisis 


(920) 832-4646 

(800) 719-4418 • 7-1-1 TTY 



outagamie county department of 

health and human services (DHHS) 

- Mental Health division O

Page 52 


Assesses outpatient therapy, psychiatric 

services, testing services and case 

management on a sliding fee schedule 

for residents of Outagamie County. 


(920) 832-5270 


psychology associates of 

the fox cities 

C O W 

W3124 Van Roy Rd., Appleton 

(920) 738-9999 

RAINTREE WELLNESS PROFESSIONAL 

COUNSELING SERVICES O W 

N3983 Nichols Creek Rd., Waupaca 

(715) 256-9030 

SEXUAL ASSAULT CRISIS CENTER C O W 

35 Park Place, Ste. 100, Appleton 

(920) 733-8119 

www.sacc-foxcities.org 

sidran institute C O W 

Provides help to persons who have 

experienced traumatic stress (including 

PTSD) and co-occurring issues such as 

addictions, self injury and suicide. 

(888) 825-8249 

www.sidran.org 

sowing the seeds of hope C O W 

Mental health help for the farming 

community. 

(800) 942-2474 

rogers memorial hospital 

counseling for eating 

disorders 

C O W 

11101 Lincoln Ave., Milwaukee 53227 

(800) 767-4411 

the samaritan counseling center 

of the fox valley, inc. C O W 

Provides healing mind, body and spirit 

counseling. 

1478 Kenwood Dr., Menasha 

(920) 886-9319 

709 W. Pine St., New London 

(920) 982-7863 

www.samaritan-counseling.com 

schizophrenia.com C O W 

Provides information, support and 

education related to schizophrenia. 

www.schizophrenia.com 

senior companions C O W 

Matches pets with older persons who are 

in need of companionship. 

Fox Valley Humane Association (FVHA) 

N115 Two Mile Rd., Appleton 

(920) 733-1717 

shelter@foxvalleypets.org 

suicide awareness voices 

of education (SAVE) C O W 

Information for loved ones who have 

committed suicide. 

www.save.org 

the starting point C O W 

Free individual counseling and 

workshops for persons in grief transition. 


1825 N. Bluemound Drive, Appleton 

(920) 735-5693 

thedacare 

behavioral health C O W 

444 N. Westhill Blvd., Appleton 

(920) 720-2300 

902 Riverside Dr., Ste. 204, Waupaca 

(715) 256-1475 or (800) 501-8247 


WAUPACA COUNTY-OUTPATIENT 

TREATMENT SERVICES PSYCHIATRIC 

& COUNSELING SERVICES W 


(715)719-4418 

(800) 719-4418 24-hour Emergency 

Crisis Hotline 



Wellness Counseling Center C O W 

Individual, couple, marriage and family 

counseling. 


(920) 733-1992 

Nursing Homes 

(see Housing Options grid p. 91) 

Senior 

Community 

Centers 

clintonville community center 

30 S. Main St., Clintonville 

(715) 823-7667 

Living Oaks 

555 W. Iola St., Iola 

(715) 823-7667 

W 

W 

lutheran social services 


michigan, inc. 

C O W 

Provides education, activities (exercise, 

recreation, etc.), health clinic, socialization, 

support groups, information and 

assistance, counseling, etc. A monthly 

newsletter “The TCC Bridge” at: 



(920) 225-1700 


MARION SENIOR CENTER W 

Lions Point, 325 W. Garfield Ave., Marion 

(715) 754-2482 

menasha senior center C O 

Senior center for older persons in the 

Menasha area. 

116 Main St., Menasha 

(920) 967-5173 


New London Senior Center O W 

Socialization, activities, Elderly Nutrition 

Program meals, health screening, 

education, support groups, information 

and assistance and local transportation 

services at: 

The Washington Center 


(920) 982-8522 

nlsenior@newlondonwi.org 

Walter Muehl Senior Center O 

For older adults in the Seymour area 

located at: 



(920) 833-6434 

WAUPACA SENIOR CENTER 


(715) 258-44437 

tmoe@cityofwaupaca.org 

SOCIAL SECURITY 

(see Benefit Assistance/ 

Government) 

Support Groups 

W 

affinity grief support C O W 

(920) 727-2013 

Fox Valley Living with Loss/Affinity VN Worksite 

451 E. Brooklyn St., Chilton 




Provides current resources for support 

groups. 

(866) 739-2372 




Page 54 


Al-Anon 

C O W 

Support group for persons affected by 

alcoholics. 

(888) 425-2666 

(800) 668-2491 

Alateen 

C O W 

Support for children affected by 

alcoholism. 

(888) 425-2666 

www.al-anon.alateen.org 

Alcoholics 

Anonymous (AA) C O W 

Support groups for recovering alcoholics. 

(888) 292-6677 

http://district04.tige.net 

Alzheimer’s and 

Related Disorders 

Support Groups C O W 

Provides monthly support to family members 

and friends of persons afflicted with 

Alzheimer’s disease and related disorders at: 

• Liberty Hall 

800 Eisenhower Drive, Kimberly 

(920) 727-5541 

• Wisconsin Veterans Home 

N2665 Hwy QQ, King 

(715) 258-1499 

• Fox Valley Regional Office 


(920) 739-4466 - Sandy Spangle 

• Good Sheperd Services 


(920) 833-6856 

(800) 360-2110 Helpline 


www.alzgov.org 

Amputee Support Group C O W 

5000 W. National Ave., Milwaukee 

(414) 384-2000 

the Arc fox cities C O W 

Provides education, advocacy, and 

programs/support groups on mental 

retardation and for persons with 


375 Wisconsin Ave., Menasha 

(920) 725-0943 

bariatric success circle C O W 

Open support group for persons 

who have had bariatric surgery or 

contemplating surgery. 


130 2nd St., Neenah 

(800) 236-2236 Ext. 3 

BETTER BREATHERS SUPPORT 

GROUP 

C O W 

Support group for those with lung 

diseases. Meetings are in Conference 

Room at ThedaCare at Home. 


(920) 969-0919 

(800) 984-5554 


Brain Injury Support Group C O W 



(920) 738-2230 Ext. 2 

(920) 738-2749 

CANCER AWARENESS, 

RESOURCES, EDUCATION & 

SUPPORT (C.A.R.E.S.) 

C 

For cancer survivors and their families. 

Calumet Medical Center 


(920) 849-2386 

CAREGIVER SUPPORT 

GROUPS FOR FAMILY 

CAREGIVERS/FRIENDS C O W 

Caregiver support group Aging & 

Disability Resource Center (ADRC) 

(866) 739-2372 

www.yourARDCresource.org 



Center for 

Grieving Children C O W 

Support for grieving children of all ages 

and their parents at the: 

Boys and Girls Club of the Fox Valley 

117 S. Locust St., Appleton 

(920) 731-0555 Ext. 244 

Children-Adults with 

Attention-Deficit/Hyperactivity 

Disorder (CHADD) C O W 

Support group: 

Morgan Building 

120 E. Harris St., Appleton 

(920) 735-1099 - Voicemail 

www.chadd.org 

claire kiepke community 

outreach center C O W 

Drop in center for socialization, activities, 

and support for persons with mental 

illness. 


(920) 749-5867 

community circles 

of support 

C O W 

To help persons transition from 

incarceration to the community. 

(877) 490-3120 

Diabetes Education and 

Support Group 

C O W 



(920) 738-2230 

Fox Valley Technical College 

1825 N. Bluemound Dr., Appleton 

(920) 831-5077 

Disabled Citizens, Inc. C O W 

Monthly support group meetings at the: 

Bubolz Nature Center 

County Trunk A, Appleton 




(920) 731-5195 (920) 729-5932 

www.disabledcitizens.org 

EPILEPSY SUPPORT GROUP C O W 

Contact Epilepsy Foundation 

(715) 341-5811 

FAMILY CAREGIVER 

SUPPORT GROUP 

C 

Held the last Tuesday of every month, 

1:30-3 p.m. 

Calumet County Courthouse 

206 Court St., Rm 014, Chilton 

Calumet County ADRC 

(920) 849-1451 for more information, 

transportation or respite services. 

Fibromyalgia Support 

Group (and LUPUS) C O W 



(920) 738-2184 

E-Mail: tomhintz@new.rr.com 

Fox Valley celiac disease C O W 

Monthly gluten intolerence digestive 

disease support group. 



(920) 337-9235 

FOX VALLEY GRIEF NETWORK C O W 

Bereavement support group & services. 

Wichmann-Fargo Funeral Homes 

(920) 831-9905 

fox valley sibling 

support network C O W 

Provides support to siblings of persons 

with disabilities. 

506 E. Parkway Blvd., Appleton 

(920) 968-1742 



Page 56 


FRIENDShip place, inc. C O W 

Social, educational and recreational 

support and therapy for persons with 

chronic mental illness. 

220 N. Commercial St., Neenah 

(920) 729-9975 

Genesis Club Inc. C O W 

Support group and drop in center for 

recovering alcoholics and drug addicts. 


(920) 733-6180 

GRANDPARENT SUPPORT GROUP W 

Emmanuel Lutheran Church 

200 E. Quincy St., New London 

(920) 982-6627 

GRIEF SHARE 

C O W 

Support group for anyone who has lost a 

loved one. 

Christ the Rock Church 

W6254 Hwy 10-114, Menasha 54952 

(920) 730-8383, ext. 345 or 204 

GRIEF SUPPORT GROUPS C O W 

Affinity grief support groups in Appleton, 

Chilton, and Oshkosh. 

(866) 236-8500 

HEALING HEART 

SUPPORT GROUP 

C O W 

A Support group for those who are 

recovering from heart attacks or other 

serious heart problems. 

900 Illinois Ave., Stevens Point 

(715) 346-5336 

HARBOR HOUSE DOMESTIC 

ABUSE PROGRAMS C O W 




support. 


(920) 832-1666 (800) 970-1171 

hearing loss association 

of america (HLAA) C O W 

Support group for persons with hearing 

loss. 

(920) 969-3857 

www.shhh.org 

Laryngectomy Support Group C O W 

Support group for laryngectomees and 

their families at: 


1506 S. Oneida St. 

Appleton, 54915 

(920) 738-2230 



LIFE’S TRANSITIONS SUPPORT 

GROUP 

C O W 

Assists in developing positive ways to 

cope with life changing events when a 

loved one is faced with life limiting illness. 

Good Sheperd Services, LTD. 

607 E. Bronson, Rd., Seymour 

(920) 833-6856 

www.goodshepherservices.org 

Living With Cancer C O W 

Support group for cancer patients and 

their families at: 



(920) 738-2230 

Living with Loss C O W 

A six-week grief support group offering 

support to adults who have experienced 

the loss of a loved one. 

Theda Care at Home 

The Heritage Community Room 


Appleton 

(920) 716-1006 

(800) 984-5554 to register

lupus support group C O W 



(920) 738-2184 

E-Mail: tomhintz@new.rr.com 




C O W 

Older adult support groups at the: 




• Caregiver Support Group 

(920) 225-1705 

• Dual Diagnosis Group 

Identify older adult alcohol and 

substance abuse and how it relates to 

mental health issues. 

(920) 225-1700 

• Hmong Elder Outreach Program 

Outreach, education, socialization, 

benefit assistance and translation 

services. Provides counseling for post 

traumatic stress syndrome. 

(920) 225-1717 

• Visually Impaired People (VIP) 

Support Group 

Support group for older persons with 

vision loss. 

(920) 225-1700 

meeting of the minds O W 

Developed by Alzheimer’s Association 

to support those with mild cognitive 

impairments. Facilitated by Bethany 

Community Care Ministry 

(715) 942-1439 

Men Journeying Through Grief C O W 

Open meeting for men who have 

experienced the death of a loved one. 

(920) 727-2013 

(866) 236-8500 




Multiple Sclerosis Support 

Group 

C O W 

1411 Grant St., Little Chute 

(920) 991-7288 

nAMI fox valley, inc. C O W 

Support group for persons and their families 

with mental illness. 


(920) 954-1550 

www.nami.org 

nami fox valley veterans 

support group 

C O W 

Veterans health related and mental 

health support group. 


(920) 954-1550 


Neuropathy Support Group of 

North East Wisconsin C O W 

Support group for persons with 

neuropathy concerns. 

(920) 380-0218 

(920) 687-9196 

New Beginnings C O W 

Dinner group and social events for 

widows and widowers. 

(920) 739-2093 

(920) 739-6890 

Email: DMNTHEO@aol.com 

obsessive compulsive disorder 

(OCD) support group C O W 

Elisha D. Smith Public Library 

440 First St., Menasha 

(920) 720-3729 

Ostomy Club 

C O W 

Support group for persons with ostomies at: 



(920) 738-2230

Page 58 


ovarian cancer support group C O W 


Martha Sieckman Cancer Center 


(920) 380-1500 

Parkinson Support Group C O W 


Parkinson disease and their families at: 



(920) 225-1700 

Parkinson Support Group C O W 


Parkinson disease and their families at: 



(920) 833-6856 Ext. 117 


Passages Alzheimer’s 

Support Group C O W 

Support group promoting healthy family 

involvement. 



(920) 427-7285 


PFLAG (Parents, Family & Friends 

of Lesbians and Gays) C O W 

Support Group 


(920) 882-4056 

pflagfc@focol.org; www. 

pflagfoxcities.org 

Remembering 

Through Sharing C O W 

Support group for those who have lost an 

infant by death at: 



(920) 729-2087 

Self-Help for Hard of 

Hearing People (SHHH) C O W 

Coping strategies, social support 

systems, etc. for those hard of hearing. 

(920) 969-3857 Referral 

(920) 733-0376 Administration 

seymour area parkinson 

support group C O W 



(920) 833-6856 

SURVIVORS ACTIVE 

AFTER STROKE (SAAS) C O W 

Support group for stroke survivors and 

their caregivers. 


130 Second St., Neenah 

(920) 720-7328 

Survivors of Suicide (SOS) 

Support Group C O W 

Support group for family and friends of 

those who have died by suicide at the: 

Fox Valley Unitarian Universalist Church 

2600 E. Phillip Ln., Appleton 

(920) 731-0849 

THEO (To Help Each Other) C O W 

Support for those who have had a loved 

one die. 

St. Mary’s Church 

312 S. State St., Appleton 

(920) 739-5119 

those affected by cancer C O W 

For patients, families and friends affected 

by cancer at the: 



(920) 380-1500 

VETERANS MENTAL HEALTH 

SUPPORT GROUP 

C O W 

Veterans Support Group team 

NAMI, 516 W. 6th St., Appleton 

(920) 849-1550 (NAMI office) 



wisconsin family ties C O W 

Support for families with emotional 

behaviors and mental disorders. 

16 North Carroll St., Madison 

(800) 422-7145 

www.wifamilyties.org 

women of wisdom C O W 

Support group for women 50 years and 

older who have experienced emotional, 

verbal, physical and sexual abuse. 

Harbor House 


(920) 832-1666 

You are not alone C O W 

For women surviving breast cancer. 



(920) 380-1500 

Transportation 


center (adrc) 

C O W 

For transportation options available in 

your community. 

(888) 739-2372 • 7-1-1 TTY 


affinity Occupational Health C O 

Certifies persons with disabilities for 

Valley Transit II transportation in the Fox 

Cities area. 


(920) 730-5337 

www.affinityheallth.org 

CLINTONVILLE—TRUCK CITY TAXI W 

Transportation in the City of Clintonville. 

217 Industrial Ave., Clintonville 

(715) 823-7888 


Fish Transportation O 

Volunteer drivers transport older persons 

within the City of Appleton. Weekdays 

only. 

(920) 225-1719 

good shepherd services, ltd O 

Transportation service available in a 30 

mile radius of Good Shepherd Services, 

Ltd. for a nominal fee. 


(920) 833-6856 


KOEPPEN’S MEDICAL 

TRANSPORT LTS 

O W 

Providing specialized transportation 

including wheelchair/cot. 

217 Industrial Ave., Clintonville 

(715) 823-5711 

Lamers Bus Lines, Inc. 

Private pay medical transport. 

(920) 832-8890 

C O 

making the ride happen C O 

Provides information and assistance 

about transportation for older adults. 

Certifies persons 60 years and older for 

Valley Transit II transportation in the Fox 

Cities area. Coordinates FISH and Senior 

Wheels a personal service provided by a 

volunteer on a donation basis. Provides 

Bus Buddy assistance in learning to ride 

the Valley Transit bus coordinated at the: 



(920) 225-1719 

(888) 200-0576 

Email: MRH@lsswis.org 

Metro Medical Transport C O W 

Wheelchair and cot transportation. 

(920) 682-6059 

(800) 631-8989 



Page 60 


New London Senior and 

Disabled Transportation W 

Provides transportation to Outagamie 

County persons with a disability and 

persons 60 years and older who live 

within an 8 mile radius of New London. 

(920) 982-8523 

Oneida Nation Transportation O 

(920) 833-1658 Oneida Transit 

Oneida Nation Elderly Services 

(800) 897-1551 

Outagamie County Regional 

Airport 

C O W 

Commercial air services 

W6390 Challenger Drive, Appleton 

(920) 832-5268 - Airlines, tenants 

the connector 

C O 

A Valley Transit service that extends local 

public transit beyond fixed routes and daily 

operating schedules. 

(800) 924-5514 

www.vtconnector.com 

Valley Transit 

Provide fixed bus route public 

transportation in the Fox Cities. 

801 Whitman Ave., Appleton 

(920) 832-5800 

www.appleton.org/vt 

C O 

VALLEY TRANSIT II 

C O 

Running, Inc. is contracted by Valley 

Transit to provide transporation to 

disabled and persons 60 years and older 

in rural Outagamie County. 

(920) 832-5789 

WAUPACA COUNTY VOLUNTEER 

TRANSPORTATION PROGRAM W 

For those 60 years or older or disabled 

on Medical Assistance or working with 

approved agency. Need 72 hour advance 

notice. 

Community Care Division 


(715) 258-6279 

WAUPACA TAXI 

W 

Transportation in a 6-mile radius of the 

City of Waupaca. 

(715) 258-2880 

winr donated wheels O W 

Provides used cars to those in need. 

Income must be less that 225% of 

federal poverty level. 

209 S. Allen St., Appleton 

(920) 560-5575 

wisconsin department of 

transportation - 

division of motor vehicles 

(DMV) 

C O W 

711 W. Association Drive, Appleton 

(800) 924-3570 

www.dot.state.wi.us 

Veterans Services 

Appleton VA Community Based 

Outpatient Clinic C O W 

Medical clinic for veterans. 

10 Tri-Parkway, Appleton 

(920) 831-0070 

blinded veterans association 

(BVA) 

C O W 

Promotes the welfare of blinded veterans. 

Includes information on BVA services 

including peer-to-peer counseling for 

blinded veterans. 

(800) 669-7079 

www.bva.org 



Department of veterans 

affairs (VA) 

C O W 

Provides information on veterans benefits 

and services and information on VA 

facilities. 

(800) 827-1000 

www.va.gov 

homeless coordinator C O W 

Help homeless persons to receive Social 

Security or Supplemental Security 

Insurance (SSI). 

Social Security Office 


(920) 739-7744 

HOMELESS VETERANS 

Reintegration PROGRAM C O W 

Assists homeless vets with job 

placement, training, and special 

schooling. Makes referral to VA medical 

center, vision and dental providers, plus 

low income housing. 

(715) 256-1118 Office 

paralyzed veterans 

of america (PVA) C O W 

Provides advocacy and service 

information for veterans and all persons 

with spinal cord injury or dysfuntion. 

www.pva.org 

tricare program 

For Veterans and dependants. 

(888) 363-5433 

www.tricare.osd.mil 

VETERANS EMPLOYMENT 

SERVICES 

Menasha Job Center 


(920) 968-6874 

C O W 

C O W 

VETERANS SERVICES OFFICE C O W 

Aids veterans or their dependents 

in securing benefits and presenting 




claims under federal and state laws & 

regulations. 



(920) 849-1452 



(920) 832-5897 



(715) 258-6475 

http://public3.co.waupaca .wi..us 

WISCONSIN DEPT. OF VETERANS 

AFFAIRS 

C O W 

30 W Mifflin St., Madison 

(800) 947-8387 

U.S. veterans resource C O W 

Provides government, legal services, 

veterans assistance and advocacy 

organization links for veterans. 

www.vetsresource.com 

Wisconsin 

Veterans Home 

C O W 

Transitional to permanent housing, 

meals, AODA/Mental Health and 

substance abuse services to veterans. 

Hwy QQ, King 

(715) 258-5586 

VISION 


center (adrc) 

C O W 

The ADRC has a computer available 

for persons with visual impairments to 

access information and services through 

the Internet. Screen magnification and 

reading pens are available. The ADRC 

has an Assistive Technology kit and

Page 62 


manual with examples of equipment used 

to maintain or improve the functional 

capabilities of persons with disabilities. 

(866) 739-2372 


American council of 

the blind 

(800) 424-8666 

www.abc.org 

C O W 

american foundation for the 

blind (AFB) 

C O W 

Information for the independence of older 

persons beginning to experience vision loss. 

(800) 232-5463 

www.afb.org/seniorsite 

badger association of the 

blind of wisconsin C O W 

Support for coping with eye disorders. 

(877) 258-9200 

www.badgerassoc.org 

cOMMUNITY care for the 

elderly 

C O W 

Qualification for reduced or free eye care. 

(866) 992-6600 

www.cco-cce.org 

lutheran social services of 


inc. Visually Impaired People 

(VIP) Support Group C O W 

Provides support, education, resource 

information, counseling and social 

activities for persons with vision loss. 

Volunteer readers and transportation 

to meetings available. Braille classes 

offered at the: 



(920) 225-1700 


mission cataract usa C O W 


(800) 343-7265 

nfb-newsline newspaper by 

phone 

C O W 

Callers are read newspapers from any 

touch tone telephone, 24 hours, 7 days a 

week. 

Wisconsin Regional Library for the 

Blind and Physically Handicapped 


(800) 882-1629 NFB-Newsline 

office for the blind and 

visually impaired C O W 

Provide rehabilitation to reduce the effects 

of vision loss by teaching techniques that 

help persons adapt to their vision loss. 

Services are free and provided in the 

home. Satellite office at the: 



(920) 831-2090 

Midstate Independent Living 

Consultants 

3262 Church St., Ste. 2, Stevens Point 

(888) 879-0017; (800) 382-8484, ext. 23 

(888) 879-0017 

www.dhs.wisconsin.gov/blind 

www.dhs.state.wi.us/blind 

PREVENT BLINDNESS 

WISCONSIN 

C O W 

Offers free educational information on 

cataracts and offers guides on Medicare 

benefits. 

(414) 765-0505 

www.preventblindness.org/wi 

SENIOR EYECARE PROGRAM C O W 

Designed for those over age 65 who do 

not belong to HMO or VA (must be legal 

resident of US) 

(800) 222-3937 



WAUPACA VISUALLY 

IMPAIRED SUPPORT GROUP 

Bethany Home 

1228 Berlin St., Waupaca 

(715) 942-1574 

(800) 382-8494 for information and 

transportation needs 

W 

Wisconsin Council 

of the Blind, Inc. C O W 

Promotes general welfare of the blind. 

Assistive visual devices available. 


(608) 255-1166 

(800) 783-5213 

www.wcblind.org 

wisconsin lions club C O W 


(715) 341-2277 

www.wisconsinlions.org 

WISCONSIN REGIONAL LIBRARY FOR 

THE BLIND AND THE PHYSICALLY 

DISABLED 

C O W 


(414) 286-3045 

(800) 242-8822 

www.dpi.wi.gov//rll/wrbph/Index.html 

Volunteer 

Opportunities 



Volunteers to serve meals at county-wide 

Elderly Nutrition Program Congregate 

mealsites and deliver midday meals for 

homebound. Lay leaders are needed for 

ADRC Prevention workshops. 

(866) 739-2372 



aktion 

C O W 

Fox Valley volunteer service club for 


(920) 585-7769 

(920) 968-6360 

American Red Cross 

(800) 856-3667 


C O W 

brewster village Long Term 

Care Facility 

Volunteer opportunities to assist with 

resident activities. 


(920) 225-1960 

county volunteer services 

C O W 

Volunteers are recruited and provided 

as companions, representative payees, 

legal guardians, for transportation, Pen 

Pals, etc. Volunteers also assist with 

Back to School Program, Thanksgiving 

Food Baskets, etc. 



(920) 849-1451 



(920) 832-5515 



(715) 258-6400 


O 

Fox Valley Humane Association 

C O W 

Volunteers needed to exercise dogs, 

clean cages, work at pet related 

expositions, provide administrative 

assistance, etc. 

N115 Two Mile Rd., Appleton 

(920) 733-1717 

www.foxvalleypets.org 



Page 64 


fox valley 

literacy coalition C O W 

Offers tutoring opportunities. 

103 E. Washington St., Appleton 

(920) 991-9840 

www.focol.org/literacy 

fox valley 

warming shelter, inc. C O W 

Volunteers needed with meal 

perparation, meal service and hospitality 

at evening homeless shelter. 

404 W. Lawrence St., Appleton 

(920) 277-0167 

www.foxvalleywarmingshelter.org 




C O W 

Volunteer opportunities available at the: 



(920) 225-1700 


• Elder Match 

Trained older volunteers provide 

outreach to other older persons in need 

through telephone reassurance and 

friendly visitor services. 

(920) 225-1714 

• Volunteer Respite 

Volunteer to provide respite care for 

families caring for persons 60 years 

and older. 

(920) 225-1714 

Medicare Helper Program C O W 

Volunteers help older persons complete 

and file medical forms at: 



(920) 738-6501 

St. Paul Elder Services, Inc. C O 

Volunteer opportunities (companionship, 

sing-a-longs, crafts, etc.) 


(920) 766-6020 Ext. 108 


Volunteer Center of East 

Central Wisconsin C O 

Matches volunteer opportunities in the 

Fox Valley area. 

2616 S. 2616 S. Oneida St., Appleton 

(920) 832-9360 

www.volunteercenter.net 

• Retired and Senior Volunteer C O 

Program (RSVP) 

Helps volunteers 55 years and older 

put their skills and experiences to work 

through volunteer service. 

St Joseph Residence W 

Volunteer opportunities to assist with 

programs and activities. 


(920) 982-5354 

WISCONSIN VETERANS HOME C O W 

N2665 Rd QQ, King, WI 

(715) 258-5586 

WEATHERIZATION 

(Based on income eligibilities) 

• CALUMET COUNTY 

C 


(920) 731-7566 

• OUTAGAMIE COUNTY 

O 

3020 Winslow Ave., Appleton 

(920) 731-7566 

• WAUPACA COUNTY 

W 

Royalton St., Waupaca 

(715) 258-6820 

(715) 343-7145 CAP Services, 

Stevens Point 

www.weccusa.org/homeenergy_plue/ 




Youth to Adult 

Transition 


center (adrc) 

C O W 

Access to developmental and physical 

disability services. Assists youth with 

disabilities over 17½ years in transition to 

the Adult Service system. 

(866) 739-2371 • 7-1-1 TTY 


disability advocates: C O W 

wisconsin network (dawn) 

Statewide cross-disability network 

affecting persons with disabilities. 

(888) 332-1677 Madison 

(608) 266-6660 TTY/TDD 

www.dawninfo.org 

disability 

C O W 

rights wisconsin (DRW) 

Statewide resource for persons 

concerned with disability issues. 

(800) 928-8778 Madison 

(800) 708-3034 Milwaukee 

(888) 758-6049 TTY 

info@drwi.org 

www.disabilityrightswi.org 

division of vocational C O W 

rehabilitation (DVR) 

Work Force Development Center 


(920) 968-6219 

(920) 832-2756 TTY 

dwddvr@dwd.state.wi/us 

http://dwd.wisconsin.gov/dvr/ 


goodwill industries of north 

central wisconsin, inc. (NWC) 

C O W 

Helps persons with disabilities and 

other barriers to employment. Programs 

create jobs, training, and match assistive 

technology. Addresses financial, 

educational, developmental or diversity 

issues. 


(920) 731-6601 

(800) 482-0030 

(920) 731-6623 TDD 

info_gw@gwicc.org 


transitional advisory council 

(TAC) 

C O W 

Regional network that identifies issues, 

barriers, supports and solutions to assist 

students with disabilities in making 

a successful transition to training, 

education, employment and independent 

living 

Community Action for Transition (CAT) 

c/o Valley Packaging Industries, Inc. 

1324 S. Perkins St., Appleton 

(920) 749-5840 


C O 




training, job placement services, 

school to work transition, day service, 

assistive technology, employment and 

literacy, community outreach and early 

intervention. 


(920) 749-5859 

vpi@vpind.com 

www.vpind.com 



Page 66 


wisconsin department of 

public instruction (WDPI) C O W 

Information resource related to transition 

and the requirements of IDEA. 

(800) 441-4563 

http://dpi.wi.gov/disea 

wisconsin family assistance 

center for education, training 

and support, inc. (WI FACETS) C O W 

Offers information, assistance, advocacy 

support, workshops and support groups 

for familes of children with disabilities. 


(920) 830-9006 

(877) 374-4677 Ext. 126 

www.wifacets.org 

youth employment service (yes) 

C O W 

Offers activities and services that 

enhance basic work readiness, worker 

maturity and occupational skills of high 

school students 14 and older. 

CCDET UW Oshkosh 


(920) 424-2318 

welch@uwosh.edu 

www.uwosh.edu/ccdet 



Abuse - adults at risk 


What is Adults-at-Risk? 

When a person 60 years and older or is disabled and is subjected to physical abuse, 

material abuse, neglect or self-neglect as defined below: 

Physical Abuse is the willful infliction of physical pain, injury or unreasonable 

confinement. It includes, but is not limited to, beating, choking, burning, inappropriate 

medication, tying, locking a person up and sexual assault. 

Material or Financial Exploitation is the misuse of an elder’s money or property. It includes 

deception, diverting income, mismanagement of funds and taking money or possessions 

against a person’s will. 

Neglect occurs when a caregiver’s failure to provide adequate food, shelter, clothing, 

medical or dental care results in significant danger to the physical or mental health of 

an older person in their care. 

Self-Neglect occurs when a older person’s physical or mental health is endangered by 

their own inability to provide adequate food, shelter, clothing, medical or dental care. 

How to Report Adults-at-Risk Call: 

Outagamie County (920) 832-4646 or (800) 719-4418 7-1-1TTY 

CAlumet and waupaca Counties (920) 849-9317 or 

(800) 719-4418 after hours 

Risk Factors for Adults-at-Risk: 

• Significant losses in the older person’s life which result in their becoming more 

dependent (e.g., death of spouse, loss of health, loss of independence) 

• History of family problems and poor family relationships 

• Unreasonable expectations placed on older person by caregiver and vice versa 

• Substance abuse by caregiver or older person 

• Caregiver dependent on elder for money and support 

• Poor physical and/or mental health of caregiver 

• A “get even” attitude of adult child toward older person 

• Caregiver attempts to assume power of attorney when the older adult is unable 

to comprehend financial situation 

• Caregiver overburdened by caring for other dependents, having too many 

demands, and having poor impulse control or conflict resolution skills 

• Caregiver denial of medically necessary procedures and services 

HELP STOP ABUSE BY REPORTING IT! 

Call 9-1-1 if an emergency 



Page 68 


access: Your Key to Health 

and Nutrition Programs 

your key to health and 

nutrition programs 

ACCESS is an Internet tool that can help you see if you 

might be able to get health, nutrition and other benefits, 

including: 

• FoodShare Wisconsin 

• Medicaid 

• BadgerCare 

• SeniorCare and Other Prescription 

Drug Assistance Programs 

• WIC - Special Supplemental Nutrition 

Program for Women, Infants and Children 

• Free/Reduced-Price School Meals 

• Summer Food Service Program 

• The Emergency Food Assistance Program (TEFAP) 

• Tax Credits 

How to Use ACCESS in 

5 easy steps! 

1. Open a web browser and go to 

www.access.wisconsin.gov 

2. Click the “Begin ACCESS” bottom to continue. 

3. After you read the Welcome Page, click on “Next” 

to begin. If you would like to learn more about using 

ACCESS, click the link at the bottom of the Welcome 

Page. 

4. You will be asked between 6 and 25 questions 

about the people in your home, their income and their 

bills. Your answers will stay private and secure. You can 

always click on “Help” if you want to know more about 

any question. 

5. When you are done with the questions, ACCESS 

will let you know if you or other people in your home 

may be eligible for state and federal programs listed. 






disability benefit specialist program 

What is a Disability Benefit Specialist? 

A Disability Benefit Specialist is trained to counsel persons 18 to 59 years 

with physical disabilities, developmental disabilities, mental illness and/or 

substance use disorders about private or public benefits. They are experts 

at helping persons with extensive paperwork that is often required in benefit 

programs. Disability Benefit Specialists are continually trained by Disability 

Rights Wisconsin attorneys knowledgeable in disability benefits. They work 

closely with other state and local professionals. 

Who should seek help from a Disability Benefit Specialist? 

• Persons who want to know more about private or public benefits 

• Persons who need help in organizing their paperwork and applying 

for benefits 

• Persons who have been denied a benefit they think they are 

entitled to 

What can a Disability Benefit Specialist help you with? 

• Social Security Disability Income (SSDI) 

• Private Health and Disability Insurance 

• Supplemental Security Income (SSI) 

• Medical Assistance Application 

• Housing and Utility Issues 

• Medicare Part A,B,C and D Information and Assistance 

• Veterans Benefits Information and Assistance 

• FoodShare Wisconsin Application Assistance 

• Prescription Drug Assistance Programs 

• Social Security 

• Other/Benefit Needs and Issues 

For Disability Benefit Specialist assistance call the Aging & 

Disability Resource Center (ADRC) in your county. 

Calumet County (920) 849-1451 

Outagamie County (920) 832-5178 

Waupaca County (715) 258-6400 

(866) 739-2372 Toll Free for Outagamie, Calumet and Waupaca Counties 

7-1-1 TTY 

www.yourADRCresource.org

Page 70 


elderly benefit specialist program 

What is an Elderly Benefit Specialist? 

An Elderly Benefit Specialist is trained to counsel persons 60 years and 

older about private or public benefits regardless of income. They are experts 

at helping older persons with extensive paperwork that is often required in 

benefit programs. Elderly Benefit Specialists are continually trained by 

attorneys knowledgeable in elder law issues. They work closely with other 

federal, state and local professionals. 

Who should seek help from an Elderly Benefit Specialist? 

• Persons who want to know more about private or public benefits 

• Persons who need help in organizing their paperwork and applying 

for benefits 

• Persons who have been denied a benefit they think they are 

entitled to 

What can an Elderly Benefit Specialist help you with? 

• Consumer Problems 

• Medicare Supplemental Insurance 

• SeniorCare and other Prescription Drug Assistance Programs 

• Private Health Insurance 

• Supplemental Security Income (SSI) Assistance 

• Medical Assistance Application Assistance 

• Spousal Impoverishment Protection Information 

• Medicare A,B,C and D Information and Assistance 

• Veterans Benefit Information and Referral 

• FoodShare Wisconsin Application Assistance 

• Housing and Utility Issues 

• Social Security 

• Other Legal/Benefit Needs and Issues 

For Elderly Benefit Specialist assistance call the Aging & Disability 

Resource Center (ADRC) in your county: 

Outagamie County (920) 832-5178 

Calumet County (920) 849-1451, ext 219 

Waupaca County (715) 258-6400 

(866) 739-2372 Toll Free for Calumet, Outagamie and Waupaca Counties 

7-1-1 TTY 





Elderly Nutrition Program 

The NUTRITION PROGRAM offers Congregate and Home Delivered meal 

service to persons 60 years and older or disabled on a donation basis 

through the Federal Older Americans Act. The NUTRITION PROGRAM 

provides nutritional, financial, social, educational and informational support. 

HOME DELIVERED MEAL SERVICE 

HOME DELIVERED meal service offers nutritious meals and contact with 

isolated, homebound persons. Eligible Home Delivered meal persons must 

reside within Outagamie County, be homebound, unable to independently 

prepare meals for themselves and are unable to attend 

a Congregate mealsite. 

There is no charge for NUTRITION PROGRAM meal service. Participants 

and volunteers may receive meal service on a donation basis. Participant 

and volunteer donations are necessary for NUTRITION PROGRAM 

meal service continuation. 

CONGREGATE MEAL SERVICE 

CONGREGATE meal service offers nutritious meals in a group setting at 

countywide Congregate mealsites. Congregate meal service provides 

socialization, educational and recreational activities, nutrition and benefit 

counseling, health screenings 

plus current information on aging issues. 

For more information, call the Aging & Disability 

Resource Centr (ADRC) in your county: 

Outagamie County: (920) 832-5178 

Waupaca County: (715) 258-6400 

Calumet County: (920) 849-1451 



Page 72 


What is family care & family care partnership? 

Family Care and Family Care Partnership are programs that provide a full 

range of long-term care services, all through one flexible benefit program. They differ 

in that with Partnership a health and medical component is incorporated that 

includes the services of medical personnel, health promotion and disease prevention, 

and Medicaid and Medicare drug services. Through coordination, these programs 

are intended to be both convenient and efficient for those who participate. 

By coordinating your long-term care, health, medical care, and prescription drugs 

all together, this program is convenient and efficient for its participants. 

How do they work? 

Sometimes people don’t know exactly what they need, what’s available, or where to 

go to get the care and services necessary for them to live as independently as possible. 

However, by participating in a Family Care or Family Care Partnership 

program they can get the help they need. These programs offer help through the 

support of a care team, called in “interdisciplinary team. You are an active participant 

on these teams, although the teams vary somewhat by program. 

In Family Care, a team of people come together to help you identify the sort of 

assistance you might need and work with you to arrange your long-term care services. 

This team includes, at a minimum, a care manager and a registered nurse. 

You can also choose to include a family member or a loved one to be on your 

team, as well as other professionals, such as a personal care worker. 

In Family Care Partnership you receive the support of a care team that is trained 

to provide care management for both health and medical conditions, in addition to 

your long-term care needs. This team includes, at a minimum, a Partnership doctor, 

a nurse practitioner, a care manager, and a registered nurse. You can also choose 

to include a family member or loved one on your team. Sometimes people choose 

other professionals to participate on their teams as well. Your team plans, delivers, 

and oversees your care across all settings, from your home to the hospital. 

What is Long-Term Care? 

It is any service or support that you may need as a result of a disability, getting 

older, or having a chronic illness that limits the ability to do the things that people 

need to do throughout the course of their day. This includes things such as bathing, 

getting dressed, making meals, going to work, and paying bills. There are a 

variety of services and supports available in Family Care that can help people do 

these things independently or with the support of someone else. 




the self-directed support OR IRIS (INCLUDE, 

RESPECT, I SELF DIRECT) OPTIONS OF LONG-TERM CARE 

Anyone can choose to manage their own service and supports in any county where 

Family Care is operational and if they meet eligibility requirements for Wisconsin 

long-term care programs. 

The amount of funding will be determined by a Functional Screen Assessment 

done at the Aging & Disability Resource Center (ADRC). From the information 

given, an amount of money that can be used to create an individualized plan for 

long-term care needs will be determined. This is called an IRIS budget. 

Participants can receive Home and Community-Based Services, and can use their 

Medicaid card for other Medicaid covered services. Those who choose this option 

will meet with an independent consultant contracted by the state to receive an indepth 

orientation about the program and who will help develop the support and 

service plan and ensure the necessary paperwork is completed. 

Those who choose self-directed personal care, IRIS, will be able to hire, supervise 

and manage their personal care workers; will have the flexibility to coordinate 

their own personal care; may use their IRIS budget to purchase certain items 

that increase independence or substitute for human assistance (for example, a lift 

chair that will enable transfer without assistance pr hire a private care manager); 

choose a representative or hire a private case manager if unable to direct the IRIS 

personal care without assistance. Individuals who choose IRIS also have the option 

of choosing agency-based personal care or self-directing their own care. In accordance 

with Wisconsin state law, a nurse participates in the development of the 

personal care plan. 

An IRIS participant has access to the IRIS Financial Services Agency at not cost. 

This agency takes care of money issues such as payroll, taxes, and other employerrelated 

requirements. This agency makes payments to the people the individual 

employs and pays for approved purchases of needed goods and services. 



Page 74 


Community care inc. 

Community Care, Inc. is a private, non-profit organization that integrates health, 

home, and community services to meet the wider range of help that seniors and 

adults with disabilities need. Since 1977, Community Care, Inc. has provided services 

that allow people to continue living in their own homes and communities for 

as long as possible. 

Community Care, Inc. currently serves nearly 6,000 seniors and adults with disabilities 

through our Family Care and Partnership programs operated in ten Wisconsin 

counties. Beginning July 1, 2010, Community Care, Inc. will offer both programs in 

the counties. The approach is to seek solutions for individual participants’ needs 

by putting the best interests of those we serve at the forefront of decision-making. 

It drives us to be creative, innovative and cutting edge in everything we do. Team 

members get to know our members well and us that knowledge to provide individualized, 

comprehensive, integrated, and seamless care. 

Family Care Program through Community Care Inc. 

Our Family Care members receive services where they live, including things such 

as supportive home care, home meal delivery, personal care, and much more. Each 

of our Family Care members has support from a Community Care, Inc. team made 

up of a nurse and a care manager. Each member’s team conducts a comprehensive 

assessment of the member’s needs, abilities, preferences and values that 

translates into a member-specific care plan. 

Members themselves remain responsible for their own medical services, including 

choosing their own physicians, while Family Care provides the additional long-term 

care services they need. The Community Care, Inc. team may make suggestions 

and assist in coordination, but the member will continue to be responsible for managing 

his/her own health and medical care decisions. 

Partnership Program through Community Care, Inc. 

Our Partnership program offers long-term care services, health and medical care 

services (primary and acute care), and prescription medications. Each Community 

Care, Inc. member has an interdisciplinary team that includes a registered nurse, 

licensed social worker, and nurse practitioner who work with the primary care physician 

to provide and coordinate their medical services. The Partnership program 

optimizes an individual’s health and wellbeing while helping coordinate the medical 

and long-term care services. 

For more information about Community Car, Inc., please visit 

www.communitycareinc.org, or call Calumet: (920) 464-1144, 

Outagamie (920) 750-5500 & Waupaca (715) 256-3400. For information about 

eligibility or to enroll into either of these programs, please call your ADRC at 

(866) 739-2372. 



Comparison of benefits 


Family care partnership program 

Family Care Program 

Home & Community 

Based Waiver 

Services 

(COP & CIP) 

Medicaid Card 

Services - 

LTC services 

Medicaid Card 

Services - 

Acute/Primary 

Medicare Card 

services 

• Adaptive Aids (general & 

vehicle) 

• Adult Day Care 

• Care/Case Management 

(including Assessment and 

Case Planning) 

• Communication Aids/ 

Interpreter Services 

• Community Support 

Program 

• Consumer Education & 

Training 

• Counseling & Therapeutic 

Resources 

• Daily Living Skills Training 

• Day Services/Treatment 

• Home Modifications 

• Housing Counseling 

• Meals: home delivered 

• Personal Emergency 

Response System Services 

• Pre-vocational Services 

• Relocation Services 

• Residential Services: 

Certified Residential Care 

Apartment Complex (RCAC) 

• Community-Based 

Residential Facility (CBRF) 

• Adult Family Home 

• Respite Care (for care givers 

and members in noninstitutional 

and institutional 

settings) 

• Supported Employment 

• Supportive Home Care 

• Vocational Futures Planning 

• Alcohol and Other Drug 

Abuse Day Treatment 

Services (in all settings) 

• Durable Medical Equipment, 

except for hearing aids and 

prosthetics (in all settings) 

• Home Health 

• Medical Supplies 

• Mental Health Day 

Treatment Services (in all 

settings) 

• Mental Health Services, 

except those provided by a 

physician or on an inpatient 

basis 

• Nursing Facility (all stays 

including Intermediate Care 

Facility for People with 

Mental Retardation (ICF/MR) 

and Institution for Mental 

Disease) 

• Nursing Services (including 

respiratory care, intermittent 

and private duty nursing) 

and Nursing Services 

• Occupational Therapy (in all 

settings except for inpatient 

hospital) 

• Personal Care 

• Physical Therapy (in all settings 

except for inpatient 

hospital) 

• Specialized Medical 

Supplies 

• Speech and Language 

Pathology Services (in all 

settings except for inpatient 

hospital) 

• Transportation: Select 

Medicaid covered (i.e., 

Medicaid covered 

Transportation Services 

except Ambulance and 

transportation by common 

carrier) and non-Medicaid 

covered. 

• Physician services 

• Laboratory and x-ray services 

• Inpatient hospital 

• Outpatient hospital services 

• EPSDT (under 21) 

• Family planning services and 

supplies 

• Federally-qualified health 

center services 

• Rural health clinic services 

• Nurse midwife services 

• Certified Nurse Practitioner 

services 

• Prescribed drugs 

• Diagnostic, screening, preventative 

and rehabilitation 

services 

• Clinic Services 

• Primary care case management 

services 

• Dental services, dentures 

• Physical therapy and related 

services 

• Prosthetic devices, eyeglasses 

• TB related services 

• Other specific medical and 

remedial care 

• Inpatient mental health 

• Chiropractic services 

• Podiatry services 

• Outpatient mental health 

• Outpatient substance abuse 

• Outpatient surgery 

• Ambulance services 

• Emergency care 

• Urgent care 

• Diagnostic services 

• Outpatient prescription 

drugs 

• Dental Services 

• Hearing services 

• Vision services 

Medicare Part A (Hospital) 

Medicare Part B (Medical) 

Medicare Part D (Prescription 

Drugs) 

• Ambulance services 

• Ambulatory surgical centers 

• Anesthesia 

• Blood 

• Bone mass measurement 

• Durable medical equipment, 

supplies and prosthetics 

• Cardiac rehab 

• Diabetes supplies 

• Diagnostic tests, x-rays and 

lab services 

• Physician services 

• Emergency and urgent care 

services 

• Home health care in certain 

situations 

• Hospice care 

• Inpatient hospital care 

• Inpatient mental health care 

• Outpatient mental health 

care 

• Outpatient hospital services, 

including outpatient surgery 

• Limited skilled nursing facility 

care 

• Physical/speech/occupational 

therapy 

• Prescription drugs, including 

drugs covered under 

Medicare Part A, Part B, and 

Part D 

• Substance abuse treatment 

(outpatient) 



Page 76 


Which long-term care program is best for me? 

Which statement best describes you... 

I would like to have help in 

getting the services I need. 

I would like to manage my 

own service and supports. 

I would like to 

have help in 

coordinating 

my long-term 

care services. 

I want to use 

my Medicare 

or Medicaid 

to pay for my 

doctor and my 

medications. 

I would like 

to have help 

coordinating 

my long-term 

care services 

AND my other 

health care 

services such 

as prescription 

drugs and 

physician 

services. I like 

the idea of 

having a nurse 

practitioner on 

my care team 

to coordinate 

my doctor and 

medications 

with me. 

There are 

some services 

that I would 

like to hire, 

train, and 

schedule for 

myself and 

others where 

the support of 

a care team 

would be 

useful. 

Within a 

budget, I want 

to self-direct 

my long-term 

care services 

allowing me 

to recruit, hire 

and schedule 

my long-term 

providers and 

services, or 

to purchase 

services from an 

agency provider. 

In addition to 

family, friends 

and others 

including the 

Independent 

Consultant and 

Fiscal Agent 

may help me 

self-direct. 

Tell Me More about... 

Family Care 


Family Care 

Partnership 


Self- 

Directed 

Supports 

in Managed 

Long-Term Care 


IRIS 

(Include, Respect, 

I Self-Direct) 




Live Long - Live Well 

Aging & Disability Resource Center (ADRC) 

1-866-739-2372 Toll Free • 7-1-1 TTY 

Programs to help employees 

and employers deal with 

the strain caregiving has on 

employment 


Work 

and Life 

Balance 

Prepare to Care - Booklet 

developed by the AARP Foundation 

A program that helps individuals and families 

develop a care plan for themselves and or for a 

loved one. The caregiving plan is based on the 

needs and wishes of those who will be receiving 

the care. It includes a five-step plan and workbook. 

There are no costs associated to the program. 

Elder Care and Work: Finding the Balance - 

Developed by John Paul Marosy 

This program defines effective caregiving, sets 

four principles that can help make caregiving a 

positive experience and teaches a six-step process 

to develop your own unique plan to finding the 

balance between being a good caregiver, good 

employee and good to yourself. This program 

is adaptable to any time schedule, it may be 

presented in short sessions such as a “lunch and 

learn” session or a full day workshop. 

New! CarFit: Helping Mature Drivers Find 

Their Fit 

CarFit is an educational program that offers older 

adults the opportunity to check how well their personal 

vehicles “fit” them. 

The CarFit program also provides information and 

materials on community-specific resources that could 

enhance their safety as drivers, and/or increase their 

mobility in the community. 

Bring CarFit to your community! 

Prevention 

& Wellness 

Strong Women 

Developed by Tufts 

University 

This training 

program is designed to help women become or 

remain fit, strong and healthy. The benefits of strength 

training for middle-aged to older women have been 

studied extensively and include: 

• Increased muscle mass and strength 

• Improved bone density and reduced risk for 

osteoporosis and related fractures 

• Reduced risk of diabetes, heart disease, arthritis, 

depression and obesity 

• Improved self-confidence, sleep and vitality 

Stepping On: Falls Prevention Workshop 

Developed by Dr. Linda Clemson 

One in three people aged 65 and older fall at least 

once a year. The good news is that falls CAN be 

prevented! Stepping On is a seven-week workshop 

using adult education to develop knowledge and 

skills to prevent falls in older adults. The Stepping 

On program focuses on how strength and balancing 

exercises, medication management, home safety, 

footwear, vision and mobility are important in 

preventing falls. 

Living Well with Chronic Disease: 

Self-Management Workshop 

Developed by Stanford University 

Chronic conditions may cause you to lose physical 

conditioning and suffer problems over many years. 

Examples of chronic conditions include: arthritis, 

heart problems, asthma, stroke, chronic pain, 

cancer, osteoporosis,, diabetes, obesity, high 

blood pressure and emphysema. Learn the skills 

to deal with your illness, continue your normal life and 

handle your emotions. 

Strength Moves Guide/Presentation 

The guide lays out easy strength and balance 

moves that can be done at home. The Health and 

Wellness Coordinator will present the guide through 

demonstrating and explaining each exercise so 

participants can achieve the best benefits. 




Page 78 


health care and Advance planning 

Healthcare and Advance Planning allows you to make choices regarding your 

medical care and/or finances in the event that you become incapacitated. This is 

your opportunity to express your wishes rather than potentially having a court appoint 

a guardian to do this for you. Advance Planning may be made by any competent 

individual 18 years and older. 

The Wisconsin Department of Health Services (DHS) has Healthcare and Advance 

Planning forms available online. These forms are designed to be completed without 

the assistance of an attorney. Given your particular circumstances or concerns, 

however, you may want to seek legal advice from an attorney. The forms available 

online are: 

• Declaration to Physicians (Wisconsin Living Will) 

• Power of Attorney for Health Care 

• Power of Attorney for Finance and Property 

Copies of the forms may be obtained by: 

1) Printing forms from the Internet 

www.dhs.wisconsin.gov/forms/AdvDirectives 

If printing these forms from the Internet, please assure that you print and complete 

all pages of the forms you are using. To be valid, the forms must be complete and 

signed. The Declaration to Physicians (Living Will) and the Power of Attorney for 

Health Care have accompanying letters that are not part of the legal forms but contain 

information that should be read prior to completing the forms. The forms contain 

standardized wording specified in the Wisconsin Statutes. If these forms are filled out 

and signed correctly, the completed forms are presumed to be valid in the State of 

Wisconsin. Do not change the preprinted wording of the forms unless instructions for 

the forms indicate you may do so. Changing the forms, contrary to their instructions 

may invalidate the completed forms. If the forms are not sufficient for your needs, 

consult an attorney. 

2) Pick-up forms at the Aging & Disability Resource Center in 

Outagamie, Calumet or Waupaca Counties. 

3) These forms, or variations of these forms may also be available 

from your attorney, physician or hospital. 




Housing Options Definitions 

The following describes the various options available who need supportive services in their place of residence. Choice of a 

suitable alternative depends on a number of factors, including lifestyle preferences, the level of support needed, cost, and the 

options available in a particular community. Some of the options are subject to specific government regulation, while others are 

not. 

In Home Care 

Care services can be provided to older people in their own home or apartment. Homemaker, chore services, home delivered 

meals, home health care, attendant care, and transportation are some of the services that make it possible for people with 

long term care needs to remain in their homes. These can be arranged through public social service agencies, purchased from 

private agencies, or provided by family and friends. While most services are unregulated, home health agencies are licensed 

by the state and services are unregulated, home health agencies are licensed by the state and services arranged under the 

Community Options and Medicaid waivers are monitored by a case manager. 

Senior housing/independent living apartments 

Senior housing is multi-unit rental housing that is specially designed for and marketed to elderly tenants. Most offer studio 

and/or one bedroom apartments and some have a recreation room or other common space for social gatherings. There may be 

a manager available to make referrals, organize events or assist with independent living. Tenants may individually arrange for 

supportive services from outside providers, as with any in-home care. No license or special regulation is required for the facility. 

Residential care apartment complex (RCAC) 

RCACs combine apartment housing with supportive, personal and nursing services. Residents have their own apartments, 

including full bath and kitchen facilities, and retain control over their personal space, to each resident’s capacities and preferences 

and are adjusted as necessary to avoid requiring people to move when their condition deteriorates with age. Facilities 

may provide up to 28 hours of service per resident per week. RCACs are either registered or certified. Certified facilities will be 

monitored by the state or eligible to receive Medical Assistance waiver funding, registered facilities will not. 

Adult Family Home 

An adult family home is a residence where one to four unrelated adults live and receive meals, supervision, and personal care. 

Many adult family homes, especially those with only one or two paying residents, are private home where elderly or people with 

disabilities live with a foster family. Others are staffed homes. Adult family homes caring for one or two unrelated adults are 

certified by the county; homes caring for three or four residents are licensed and regulated by the state. 

Community based residential facility (CBRFS) 

Community Based Residential Facilities (CBRFs) are staffed group living arrangements that provide room, board, supervision 

and other supportive services to five or more unrelated adult residents. Typically, residents have either a private or shared 

sleeping room and share living, dining and bathroom space with other residents of the facility. CBRFs are intended for people 

who cannot live independently but are neither acutely ill nor need extensive amounts of nursing care. Facilities vary in size from 

five resident to over 100. Some are houses, other are facilities. Some serve a frail elderly population others serve people with 

disabilities, people with Alzheimer’s disease, or a mixed group of residents. All CBRF’s must be licensed by the state. 

Nursing Home 

A nursing home is a health care facility which provides room, board, and 24 hour a day care. Residents may be admitted for 

short-term respite or recuperative stays or for long-term care for chronic conditions. Nursing homes are licensed by the state. 

Most are also certified for Medicare and Medicaid, which provide public funds to cover the cost of care for eligible residents. 

For Additional Information 

For additional information on licensed, registered or certified facilities, call the Aging & Disability Resource Center (ADRC) 

(866) 739-2372 7-1-1 TTY or visit the Wisconsin Department of Health Services web site at http://dhs.wisconsin.gov. For 

a listing of senior housing projects, see Federally Assisted housing inventory at www.wheda.com. 



Page 80 


how to contact your legislators 

CALL YOUR LEGISLATOR: 

When you call your legislator, identify the issue. 

• Be clear in your mind what you want to accomplish 

• Determine who can help you accomplish your goal 

Do your homework. 

• If you're calling about a particular bill, know the name of the bill and number 

• Research the issue and outline your comments 

Speaking to your legislator. 

• Identify yourself and who you represent 

• Be brief and to the point 

• State exactly why you are calling 

• Be polite and non-threatening 

• Avoid a lengthy debate 

• Give reasons for your position 

• Mention others who support your position 

• Make a specific request for their support 

How to end your conversation. 

• Offer to send additional information 

• Leave your name, address and telephone number 

• Thank your legislator for their time and attention 

write YOUR LEGISLATOR: 

• Type your letters when possible. If handwritten, make sure it is legible 

• Be sure to put your return address on the letter and envelope 

• Sign your name and identify yourself as a constituent 

• Discuss only one issue in a letter 

• Clearly state your position. Be brief and to the point 

• Be sure to explain how a particular issue affects you or your family 

• Ask your legislator to relate their position to you in their reply 

• Follow-up when your legislators support positions that you agree with 

Wisconsin Legislative Hotline 

(800) 362-9472 www.legis.state.wi.us 



Medicare has expanded its coverage to 

include prescription drugs as of January 1, 

2006. Any person who receives benefits 

through Medicare (Part A and/or B) is eligible 

for the Medicare Part D drug benefit. 

However, Medicare Part D is a voluntary program 

and if you want the benefit you will need 

to enroll in a Medicare Part D plan. Please 

be aware that if you do not enroll in Medicare 

Part D or have other "creditable coverage" 

you will be subjecting yourself to a premium 

penalty if you decide to enroll at a later time. 

Unlike traditional Medicare coverage, private 

insurance companies whose plans have been 

approved by the federal government offer 

drug coverage through Medicare Part D. The 

private insurance company will administer the 

drug coverage not the federal government. 

FREQUENTLY ASKED QUESTIONS 

1. Will all my drugs be covered? 

Not necessarily - you will need to check the 

insurance companies' formulary (list of drugs) 

to see what drugs it will cover. 

2. How much will the plan and my drugs 

cost? 

It all depends on the Medicare Part D plan 

you decide to enroll in. Medicare Part D plans 

have different monthly premiums, and different 

co-payments for the drugs. The plan could 

also have a deductible and other out-of-pocket 

costs. 

3. What if I already have prescription 

drug coverage? 

If you already have prescription drug coverage 

and have received notification that the 

coverage is creditable, then you do not need 

to enroll in a Medicare Part D plan. If you are 

currently enrolled in a Medicare Part D plan 

you can keep that plan or change plans during 

the annual open enrollment period, which is 

November 15th to December 31st. 

4. What if I have SeniorCare? 

SeniorCare will continue until December, 

2012 and is considered creditable coverage. 

If SeniorCare ends, there will be a special 

enrollment period to enroll in a Medicare Part 

D plan. 

medicare part d 


"EXTRA HELP" PAYING FOR 

MEDICARE PART D COVERAGE 

If you are a Medicare beneficiary with limited 

income and assets, you may receive 

"Extra Help" paying for your Medicare Part 

D plan. "Extra Help" provides help paying 

for the monthly premium and deductible for 

your Medicare Part D plan. It will also give 

you lower co-payments for your prescription 

drugs. You can apply for "Extra Help" anytime 

throughout the year. If you are receiving 

Medicaid and Medicare or are enrolled in a 

Medicare Savings program you are automatically 

eligible for "Extra Help". For income 

and asset information, contact the Aging & 

Disability Resource Center (ADRC). “Extra 

Help” applications can be requested from 

Social Security (800) 772-1213 or online 

www.ssa.gov. Social Security will review your 

application and send you a letter to let you 

know if you qualify. 

WHERE TO GET 

MEDICARE PART D Help 

Call the: 

Aging & Disability Resource Center (ADRC) 

in your county & speak with a Disability or 

Elderly Benefit Specialist 

(920) 832-5178 - Outagamie County 

(920) 849-1451 - Calumet County 

(715) 258-6400 Waupaca County 

(866) 739-2372 Toll Free 

7-1-1 TTY 


Medigap Helpline (800) 242-1060 

Medicare (800) 633-4227 

www.medicare.gov 

SeniorCare Hotline (800) 657-2038 

Social Security (920) 739-7744 

www.ssa.gov 



Page 82 


Finding a medicare part d drug plan 

on the internet 

Go to www.medicare.gov 

• Click on “Health and Drug Plans”. 

• Click on “Find & Compare Drug Plans”. 

• Under Select a Search Option, click on 

“Begin General Search” or “Personalized 

Search”. 

STEP 2 

• Enter requested information. 

• Enter zip code where you live. 

• Answer all the questions and CLICK 

“Continue”. 

STEP 3 

Review Current Coverage and Consider 

Options, CLICK “Continue”. 

Under “Get Drug Costs for Available 

Plans, CLICK “Enter my Drugs” 

• Enter your first drug with correct dosage 

and drug type. 

• CLICK on “Add selected to your drug list”. 

• Continue to enter your drugs until you 

have entered all of your drugs; CLICK 


• Review Your Drug Dosage and Quantities 

to make sure the milligrams and doses 

that appear are correct, if YES, CLICK 

“Continue”. If not, correct the milligrams and 

doses for each drug on the list. 

NOTE: You now have the option of saving 

your drug list on the Medicare website to 

refer to or update your drugs on the site 

at a later date. If you would like to do so, 

enter a security password date and CLICK 

“Continue”. Make sure you print or record 

your Drug List ID and Password Date for 

future use. If you do not want to save your 

drug list, just CLICK on “Skip this Step”. 

CLICK “Yes” if you want to make sure 

the drug plan works with your specific 

pharmacy or CLICK on “No”. Then CLICK 


NOTE: The default pharmacies listed are 

within a half-mile from the zip code you 

entered when you started. You can change 

the pharmacies to the ones you actually 

use. To do this, scroll down and CLICK 

“Change Pharmacy Selection”. 

CLICK on the names of the pharmacies 

you would like to use and then CLICK 


Your personalized plan list will appear, 

ranked by the estimated annual cost. You 

may put a check mark next to three (3) 

plans to compare them side-by-side, 

CLICK “Compare”. 

You can print this comparison by 

CLICKING “Print this page”. 

KEEP IN MIND THIS IS ONLY AN 

ESTIMATE OF YOUR YEARLY COST. 

THE ACTUAL AMOUNTS MAY BE 

DIFFERENT. 

If you’re interested in any plans but not 

ready to make a decision, CLICK “Add” to 

put the plan in a list of Your Favorite Plans, 

so you can save them for later. 

After comparing and choosing a plan to 

enroll in, CLICK “Enroll in this Plan” under 

the plan description on the website. 



DO NOT CALL REGISTRIES 


NATIONAL DO NOT CALL REGISTRY 

The National Do Not Call Registry is open for business, putting consumers 

in charge of the telemarketing calls they get at home. The 

federal government created the national registry to make it easier and 

more efficient for you to stop getting telemarketing sales calls you do 

not want. You can register online www.donotcall.gov or call (888) 

382-1222; (866) 290-4236 TTY from the number you wish to register. 

WISCONSIN DO NOT CALL LIST 

Signing up identifies you as someone who does not wish to receive 

telemarketing calls. It’s free and available for residential telephone customers 

in Wisconsin. Your number will remain on the list for (2) years. 

Adding your residential telephone number to the list will help reduce, 

but not eliminate, telemarketing calls to your home. Consumers may 

sign up 24 hours a day, 7 days a week, 365 days a year by visiting the 

website nocall.wisconsin.gov/web/registration.asp or calling (866) 966- 

2255. The date you sign up determines the date when telemarketing 

calls should decrease. The updated Do Not Call List is given to registered 

telemarketers quarterly. Therefore, it may take 30 – 120 days for 

your telephone number to get to telemarketers. 

HOW CAN I STOP RECEIVING THOSE ENDLESS 

CREDIT CARD OFFERS: 

To get your name removed from the credit bureau marketing lists, call 

(888) 567-8688 or go online www.opoutprescreen.com. 

Tell the Customer Service Representative that you want your name 

removed from the credit marketing lists that are issued by all three 

major credit bureaus: Equifax, Experian and TransUnion. 



Page 84 


At what age should a person quit driving? 

There is no specific age at which a person can be considered too old 

to drive, as long as he or she remains healthy and if the declines that 

take place in the senses and other capabilities are normal. However, 

because our driver’s license carries the greatest responsibility that each 

of us will ever have, we need to ask ourselves some questions regardless 

of our age. 

• Do I have memory problems? 

• Am I sometimes afraid to drive? 

• Do I feel aggressive when I drive? 

• Do I have trouble with my vision? Especially at night? 

• Do I have trouble hearing? 

• Do I take medication that causes drowsiness or stimulates? 

• Do others honk their horn at me for no reason? 

• Do I have difficulty with heavy interstate traffic? 

• How can I improve my driving skills? 

You may wish to discuss this with a family member or medical provider. 

Remember: If in doubt, DON’T DRIVE. 

PROTECTING YOURSELF FROM IDENTITY THEFT 

• Manage your personal information wisely; make sure you know why your 

personal information is required and how it will be used. 

• Shred discarded personal records and documents. 

• Don’t give out personal information on the telephone, mail or Internet 

unless you are sure who you are speaking with. 

• Pay attention to billing cycles. 

• Guard your mail from theft. 

• Do not carry your Social Security card, extra credit cards, birth certificate 

or passport, except when necessary. 

• Order copies of your credit report yearly. 

• Keep personal information in a safe place. 

IF YOU BECOME THE UNFORTUNATE VICTIM OF IDENTITY THEFT, 

YOU NEED TO TAKE THE FOLLOWING STEPS IMMEDIATELY TO 

BEST INSURE PROTECTION: 

• Contact your local law enforcement agency and report the crime. 

• Contact the fraud department from each of the three credit bureaus. 

Experian, 888-397-3742, www.experian.com 

Equifax, 800-525-6285, www.equifax.com 

Trans Union, 800-680-7289, www.transunion.com 



EMERGENCY PREPAREDNESS 


PREPARING MAKES SENSE. 

GET READY NOW. 

Get a Kit of Emergency Supplies. 

The first step is to consider how an emergency 

might affect your individual needs. 

Plan to make it on your own for at least 

three days. It’s possible that you will not 

have access to a medical facility or even a 

drugstore. It is crucial that you and your 

family think about what kinds of resources 

you use on a daily basis and what you 

might do if those resources are limited or 

not available. 

EMERGENCY SUPPLY KIT ITEMS: 

• Water, one gallon of water per person per 

day for at least three days, for drinking 

and sanitation 

• Food, at least a three-day supply of nonperishable 

food 

• Battery-powered or hand crank radio and 

a NOAA Weather Radio with tone alert 

and extra batteries 

• First aid kit 

• Whistle to signal for help 

• Dust mask to help filter contaminated air 

and plastic sheeting and duct tape to 

shelter-in-place 

• Moist towelettes, garbage bags and plastic 

ties for personal sanitation 

• Wrench or pliers to turn off utilities 

• Can opener for food (if kit contains 

canned food) 

• Local maps 

ADDITIONAL ITEMS TO CONSIDER 

ADDING TO AN EMERGENCY 

SUPPLY KIT: 

• Prescription medications and glasses 

• Infant formula and diapers 

• Pet food and extra water for your pet 

• Important family documents such as copies 

of insurance policies, identification and 

bank account records in a waterproof, 

portable container 

• Cash or traveler’s checks and change 

• Emergency reference materials such as 

a first aid book or information from www. 

ready.gov 

• Sleeping bag or warm blanket for each 

person. Consider additional bedding if 

you live in a cold-weather climate 

• Complete change of clothing including a 

long sleeved shirt, long pants and sturdy 

shoes. Consider additional clothing if you 

live in a cold weather climate. 

• Household chlorine bleach and medicine 

dropper – When diluted nine parts water 

to one part bleach, can be used as a disinfectant. 

Or in an emergency, you can 

use it to treat water by using 16 drops of 

regular household liquid bleach per gallon 

of water. Do not use scented, color safe 

or bleaches with added cleaners. 

• Fire extinguisher 

• Matches in a waterproof container 

• Feminine supplies and personal hygiene 

items 

• Mess kits, paper cups, plates and plastic 

utensils, paper towels 

• Paper and pencil 

• Books, games, puzzles or other activities 

for children 



Page 86 


2010 ENERGY ASSISTANCE PROGRAM 

WHO QUALIFIES FOR ENERGY ASSISTANCE? 

• Households whose total gross income for the three months immediately 

preceding the month of application is below the amount for their 

household size. 

• Households that are responsible for paying heating costs directly to 

fuel or utility company. 

• Households whose heating costs are included in their rent may still 

qualify. 

Grant amounts are determined according to energy costs, household 

size, income, dwelling type, etc. Households that pay their energy 

costs to a utility or fuel company will receive a payment made directly 

to their utility or fuel company. 

• Calumet County, (920) 849-1622 

• Outagamie County, call Energy Services, Inc. 

(800) 506-5596 or (920) 735-0010 

• Waupaca County, call Energy Services, Assistance 

(715) 258-6820 




LONELIER OR LONGER 

We are living longer and healthier 

lives today. However, if a time comes 

when help is needed, questions about 

living arrangement that includes assistance 

or care often arise. Because so 

many seniors wish to remain in their 

homes and communities that hold a 

lifetime of memories, a wide variety of 

home care services have evolved in 

recent years to make this feasible. 

Home Care Services are designed for 

individuals to remain living at home 

and in their communities for a long as 

possible. 

WHO SHOULD CONSIDER HOME 

CARE SERVICES? 

• Elder people 

• Mentally of physically disabled 

people 

• People recovering from an illness, 

surgery, or hospital stay 

• People with a chronic or terminal 

illness 

TYPES OF HOME CARE 

SERVICES AVAILABLE: 

• Skilled care – health care services, 

dialysis, medical social work, and 

physical therapy. 

• Home support services – housekeeping, 

running errands, meal 

preparation, etc. 

• Combination care – a mix of services 

provided by doctors, nurses, 

social workers, dieticians, therapy 

specialists, nursing assistants, and 

others. 

HOME CARE SERVICES 




TIPS FOR HIRING A HOME CARE 

PROVIDER: 

• Interview in person 

• Ask for at least 3 references 

• Have a criminal background check 

done 

• Document a plan for services to be 

provided 

• Check availability for off-hours, 

weekends, holidays, and 

emergencies 

• Make billing arrangements 

• Have a back-up plan 

QUESTIONS TO ASK WHEN 

HIRING A HOME CARE 

PROVIDER: 

• How long has the agency been in 

business? 

• Are the caregiver’s and/or agency 

certified or licensed by the state? 

• Are the caregiver’s insured? 

• What training does the staff have? 

FOR MORE INFORMATION 

Please contact the Aging & Disability 

Resource Center: 

Calumet (920) 849-1451 

Outagamie (920) 832-5178 

Waupaca (715) 258-6400 

Toll Free (866) 739-2372

Page 88 


WHITE HOUSE GREETING OFFICE 

The White House Greetings Office 

receives and processes all requests 

in accordance with long-standing 

guidelines. Please carefully review 

the guidelines below prior to submitting 

your request. Requests that do 

not comply with the guidelines or do 

not contain sufficient information will 

not be fulfilled. 

Guidelines: 

1. U.S. CITIZENS. The White House 

will send greetings only to United 

States citizens for special occasions 

as outlined below. 

2. REQUIRED INFORMATION. 

Please provide the following 

information when making your 

request: 

a. Name of honoree(s). 

b. Address of honoree(s). 

c. Form of address (Mr., Mrs., Ms., 

Miss). 

d. Date (month, day, year) of birth, 

birthday, wedding, or anniversary. 

e. Requestor’s name and daytime 

phone number. 

3. NUMBER OF REQUESTS 

LIMITED. The number of 

requests you can submit per day 

is limited. Institutional requests 

for multiple greetings must be 

submitted by fax or mail on official 

letterhead with the required 

information listed above. 

4. WHEN TO EXPECT YOUR 

GREETING. For birthdays and 

anniversaries, greetings will be 

mailed from the White House 

approximately 14 days prior to the 

event. Wedding and baby’s birth 

greetings will be sent after the 

event. 

5. PROBLEMS USING THE 

WEBSITE. If you experience 

problems making an online 

request, please make your 

request by fax or mail. 

Please select one of the following to 

make a request: 

BABY’S BIRTH GREETING 

A baby birth card will be sent within 

a year of the birth. Please make your 

request after the baby is born. 

BIRTHDAY GREETING 

A birthday card will be sent to individuals 

celebrating their 80th (or 

greater) birthday. Please make your 

request at least 6 weeks in advance 

of the birthday. 

WEDDING GREETING 

A wedding card will be sent to 

couples after the event. Please make 

your request after the wedding. 

ANNIVERSARY GREETING 

An anniversary card will be sent to 

couples who are celebrating their 

50th (or greater) wedding anniversary. 

Please make your request at 

least 6 weeks in advance of the anniversary. 

Your greeting request can also be 

made by: 

The White House 

Attn: Greetings Office 

Washington, D.C. 20502-0039 

Fax 202-395-1232 




- MEDICAL 

Affinity Visiting Nurses 

(920) 727-2000 (866) 236-8500 

www.affinityvisitingnurses.org 

Skilled 

Nursing 

Appleton Public Health Department 

(920) 832-6429 

X 

Asera Care Hospice 

(920) 497-4672 (866) 268-3203 

X 

www.aseracare.com 

Aurora Visiting Nurse Association of 

Wisconsin (920) 232-3696 

www.aurorahealthcare.com 

BrightStar Healthcare 

(920) 882-7277 (866) 618-7827 

www.247brightstar.com 

Calumet County Health Department Home 

Health and Hospice Agency Chilton (920) 

849-1432 Appleton/Sherwood (920) 989-2700 

ext. 432 





Rehabilitation 

Hospice 

X X X 

X 

X 

X X X 

X X X 

Clarity Care Home Health 

(920) 420-5941 www.claritycare.org 

X X 

Heartland Home Health Care and Hospice 

(866) 631-3149 

X X X 

Hounds Helping Hospice 

Affinity Visiting Nurses - Hospice 

(920) 727-2000 (866) 236-8500 


Maxim Healthcare Services 

(920) 996-8401 (866) 211-8566 

www.maxhealth.com 

Preferred Home Health Care 

(920) 725-1116 

www.phhcare.com 

ResCare HomeCare 

(800) 236-2668 

X 

SouthernCare 

(920) 496-1690 

X 


(920) 969-0919 (800) 984-5554 


X 

X 

X 

X X X 


(715) 256-3151 Waupaca X X X

(920) 996-8401 (866) 211-8566 



Page 90 2010 ADRC Resource Directory 

(920) 725-1116 

X 


ResCare HomeCare 


(800) 236-2668 

X 

SouthernCare - MEDICAL 

(920) 496-1690 

X 

Theda Affinity Care Visiting at Home Nurses 

(920) 969-0919 727-2000 (800) (866) 984-5554 236-8500 

X X X 



Theda Appleton Care Public at Home Health Department 

(715) (920) 256-3151 832-6429 Waupaca 

X X X 


Asera Care Hospice 

Unity (920) Hospice 497-4672 & Preventiative 

(866) 268-3203 

X 

X 

(920) www.aseracare.com 

338-1111 (800) 990-9249 

X 

X 

Serving Aurora Visiting portions Nurse of Waupaca Association County of 

Walgreens Wisconsin Home (920) 232-3696 Care 

X 

(888) www.aurorahealthcare.com 

492-5442 

X X 

BrightStar Healthcare 

HOME CARE SERVICES - NON MEDICAL 

(920) 882-7277 (866) 618-7827 

X X X 

PC www.247brightstar.com 

= Personal Care RC = Respite Care/Companion 

H Calumet = Housekeeping County Health MA = Department Medication Assistance Home 

PC H MP S RC MA TE HY 

MP = Meal Preparation TE = Transportation Escort 

Health and Hospice Agency Chilton (920) 

S =Shopping 

HY = Home Repair/Yard Care X X X 

849-1432 Appleton/Sherwood (920) 989-2700 

Acacia ext. 432 

Home Care 

X X X X X 

(920) Clarity 624-2273 Care Home Health 

ADRC (920) 420-5941 Outagamie County www.claritycare.org Branch 

X X 

Supportive Heartland Home Home Care Health and Home Care Handy Hospice Person Programs X X X 

(920) (866) 832-5178 631-3149(866) 739-2372 www.co.outagamie.wi.usX X X 

American 

Hounds Helping 

Red Cross 

Hospice 

Shopping and Errand Service 

X 

(920) Affinity 733-4481 

Visiting 

www.redcrossoutagamie.org 

Nurses - Hospice 

g 

Affordable 

(920) 727-2000 

In-Home 

(866) 

Health 

236-8500 

X 

X X X 

(920) 


832-0571 

ARC Angels Senior Home Care 

Maxim Healthcare Services 

X X X X X 

(920) 832-8032 (877) 832-8032 www.arcangelscare.com 

(920) 996-8401 (866) 211-8566 

X 

Aurora Visiting Nurse Association of Wisconsin 


X X X 

(920) 232-3696 www.aurorahealthcare.org 


Brightstar t Healthcare 

(920) 725-1116 

X X X X X X X X 

(920) 882-7277 (866) 618-7827 www.247brightstar.com X 


Care Team Ministry 


(920) 

ResCare 

738-9177 

HomeCare 

uschutte@new.rr.com 

Caring 

(800) 236-2668 

X 

Angels LLC 

X X X X X X 

(920) SouthernCare 882-8435 www.caringangelshomecare.com 

Caring (920) 496-1690 

X 

Hands In-Home Care 

X X X X X 

(715) Theda 256-2487 Care at Home 

Circle (920) of 969-0919 Care Cooperative (800) 984-5554 Aging & disability resource center X (ADRC) X X 

(866) 739-2372 7-1-1 TTY www.yourADRCresource.org X X X X 

(920) www.thedacare.org 

968-2273 (866) 752-2140 

Clarity Theda Care Care Home at Home Health 

(715) 256-3151 Waupaca 

X X X X X X X 

X 

Skilled 

Nursing 

Rehabilitation 

Hospice

(920) 832-8032 (877) 832-8032 www.arcangelscare.com 

Aurora Visiting Nurse Association of Wisconsin 

(920) 232-3696 www.aurorahealthcare.org 

Brightstar B i t Healthcare 

(920) 882-7277 (866) 618-7827 www.247brightstar.com 

Care Team Ministry 

(920) 738-9177 uschutte@new.rr.com 

PC = Personal Care RC = Respite Care/Companion 

Caring Angels LLC 

H = Housekeeping MA = Medication Assistance 

(920) 882-8435 www.caringangelshomecare.com 

MP = Meal Preparation TE = Transportation Escort 

Caring Hands In-Home Care 

S 

(715) 

=Shopping 

256-2487 

HY = Home Repair/Yard Care 

Acacia Circle of Home Care Care Cooperative 

(920) 624-2273 968-2273 (866) 752-2140 

ADRC Clarity Outagamie Care Home County Health Branch 

Supportive 

(920) 420-5941 

Home 

www.claritycare.org 

Care and Home Handy Person Programs 

Comfort Keepers 

(920) 832-5178 (866) 739-2372 www.co.outagamie.wi.us 

(920) 882-5009 www.comfortkeepers.com 

American Red Cross Shopping and Errand Service 

D.E.N. Services, Inc. 

(920) 733-4481 www.redcrossoutagamie.org 

g 

(715) 258-6356 (715) 823-3360 

Affordable Gemini Helping In-Home Hands Health 

(920) 832-0571 822-2209 (866) 677-0590 

ARC Good Angels Peoplep 

Senior Home Care 

(920) (800) 832-8032 608-8003 (877) www.goodpeople.us 

832-8032 www.arcangelscare.com 

Aurora Good Shepherd Visiting Nurse Community Association Support of Wisconsin Agency 

(920) 232-3696 833-7746 www.goodshepherdservices.org 

www.aurorahealthcare.org 

Brightstar Guardian t 

Angels Healthcare 

(St Paul Elder Services, Inc.) 

(920) 766-6188 www.stpaulelders.org 

(920) 882-7277 (866) 618-7827 www.247brightstar.com 


Care 

(866) Team 631-31493149 

Ministry 

(920) Home 738-9177 Helpers uschutte@new.rr.com 

Caring (920) 757-9610 Angels LLC (866) 311-1154 www.homehelpers.com 

(920) Home 882-8435 Instead Senior www.caringangelshomecare.com 

Care 

Caring (920) 997-0118 Hands In-Home (888) 633-1548 Care www.homeinstead.com 

(715) Maxim 256-2487 Healthcare Services 

Circle (920) 996-8401 

of Care Cooperative 

(866) 211-8566 www.maxhealth.com 


(920) 968-2273 (866) 752-2140 

(920) 725-1116 

Clarity Recover Care Health Home (formerly HealthREM Health) 

(920) (715) 420-5941 253-2130 www.claritycare.org 

Comfort Reigel Home Keepers Health Care 

(920) 882-5009 886-3544 

www.comfortkeepers.com 

D.E.N. ResCare Services, HomeCare Inc. 

(800) 236-2668 www.ResCareHomeCare.com 

(715) 258-6356 (715) 823-3360 

Tongxeng Personal Home Care, LLC 

Gemini Helping Hands 

(920) 734-1702 (800) 549-8545 

(920) www.tongxenghomecare.com 

822-2209 (866) 677-0590 

Good Valley People VNA Senior Services 

(800) (920) 608-8003 727-5555 www.goodpeople.us 


Good Waupaca Shepherd County Community Personal Care Support Program Agency 

(920) (715) 833-7746 258-6401 www.goodshepherdservices.org 

MA Recipients Required 

Guardian Wisconsin Angels Personal (St Care Paul Services Elder Services, Inc.) 

(920) 380-0273 (800) 974-1332 

766-6188 www.stpaulelders.org 


(866) 631-31493149 

Home Helpers 

(920) 757-9610 (866) 311-1154 www.homehelpers.com 

Home Instead Senior Care 

X X X 

HOME CARE SERVICES - NON MEDICAL 



2010 X ADRC X Resource X X Directory X X XPage X91 


X X X X X X 

PC H MP S RC MA TE HY 

X X X X X 

X X X X X 

X X X X X X X 

X X X 

X X X X X X 

X X X X X X X 

X X X X X X X 

X X X X X X X 

X X X X X X X 

X X X X X 

X X X 

X X X X X X 

X X 

X X X X X X 

X X X X X X 

X X X X X X X 

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X X X X X 

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Page 92 


HOUSING OPTIONS - Nursing Homes 

Affinity Subacute Care Unit, St. Elizabeth Hospital 

1506 S. Oneida Street, Appleton (920) 831-8340 

Anna John Nursing Home 

W846 Cty Road EE, DePere (920) 869-2797 (Oneida Reservation) 

Appleton Health Care Center 

2915 N. Meade Street, Appleton (920) 993-6800 

Bethany Home 

1226 Berlin Street, Waupaca (715) 258-5521 (Waupaca County) 

Brewster Village 

3300 W. Brewster Street, Appleton (920) 832-5400 

Calumet Homestead Rehabilitation Center 

1712 Monroe Street, New Holstein (920) 898-4296 (Calumet County) 

Chilton Care Center 

810 Memorial Drive, Chilton (920) 849-2308 (Calumet County) 

Colony Oaks Care Center 

601 Briarcliff Drive, Appleton (920) 739-4466 

Crystal River Nursing and Rehabilitation Center 

1401 Churchill Street, Waupaca (715) 258-8131 (Waupaca County) 

Good Shepherd Home 

607 Bronson Road, Seymour (920) 833-6856 

Green Tree Health and Rehabilitation Center 

70 Green Tree Road, Clintonville (715) 823-2194 (Waupaca County) 

Lakeview Manor 

E5406 Cty Trk AA, Weyauwega (920) 867-2183 (Waupaca County) 

ManorCare Health Services 


Oakridge Gardens Nursing Center 

1700 Midway Road, Menasha (920) 739-0111 (Winnebago County) 

Parkside Care Center 

1201 Garfield Avenue, Little Chute (920) 788-5806 

Peabody Manor 

2600 S. Heritage Woods Drive, Appleton (920) 738-3000 (Winn. County) 

Pine Manor Health Care Center 

1625 E. Main Street, Clintonville (715) 823-3135 (Waupaca County) 

Rennes Health Center 

325 E. Florida Avenue, Appleton (920) 731-7310 

St. Joseph Residence, Inc Aging & disability resource center (ADRC) 


107 E. Beckert Road, New London (920) 982-5354 (Waupaca County) 


# Beds 

Dementia 

20 

48 

200 X 

119 X 

204 X 

90 X 

60 X 

92 X 

74 X 

84 X 

60 

50 

104 

111 X 

76 X 

58 X 

90 

68 X 

107 X 

129 X


Peabody Manor 


58 X 


Pine Manor Health Care Center 


90 

HOUSING OPTIONS - Nursing Homes 

Rennes Health Center 

325 E. Florida Avenue, Appleton (920) 731-7310 

Affinity St. Joseph Subacute Residence, Care Unit, Inc St. Elizabeth Hospital 

1506 107 E. S. Beckert Oneida Road, Street, New Appleton London (920) (920) 831-8340 982-5354 (Waupaca County) 

Anna St. Paul John Elder Nursing Services, Home Inc. 

W846 316 E. Cty 14th Road Street, EE, Kaukauna DePere (920) 869-2797 766-6020(Oneida Reservation) 

Appleton Vallhaven Health Care Center Care Center 

2915 125 Byrd N. Meade Avenue, Street, Neenah Appleton (920) 725-2714 (920) 993-6800 (Winnebago County) 

Bethany Weyauwega Home Health Care Center 

1226 717 E. Berlin Alfred Street, Waupaca Weyauwega (715)(920) 258-5521 867-3121 (Waupaca (Waupaca County) County) 

Brewster Willowdale Village Nursing Home and Rehabilitation Center 

3300 1610 W. Hoover Brewster Street, Street, New Appleton Holstein (920) 898-5706 832-5400(Calumet County) 

Calumet Wisconsin Homestead Veterans Home Rehabilitation Center 

1712 N2665 Monroe Cty Rd Street, QQ, King New (715) Holstein 258-5586 (920) (Waupaca 898-4296 (Calumet County) County) 

HOUSING OPTIONS - 

# Beds 

68 X 

107 20 X 

129 48 X 

200 135 X 

119 60 X 

204 49 X 

721 90 X 

Chilton Care Center 

810 Memorial Drive, Chilton (920) 849-2308 (Calumet County) 

60 X 

Colony Community Oaks Care Based CenterResidential Facilities (CBRF) 

601 Briarcliff Drive, Appleton (920) 739-4466 

92 X 

American Grand 

Crystal River Nursing and Rehabilitation Center 

795 Tarragon Drive, Kaukauna 

1401 Churchill Street, Waupaca (715) 258-8131 (Waupaca County) 

21 74 XX 

(920) 759-0690 

Good Shepherd Home 

607 Care Bronson Partners Road, Assisted Seymour Living(920) 833-6856 

84 X 

425 Moasis Drive, Little Chute 

14 X 

Green Tree Health and Rehabilitation Center 

(920) 788-7033 

70 Green Tree Road, Clintonville (715) 823-2194 (Waupaca County) 

60 

Carolina Manor 

Lakeview Manor 

3201 W. First Ave, Appleton 

50 X 

E5406 Cty Trk AA, Weyauwega (920) 867-2183 (Waupaca County) 

50 

(920) 738-0118 

ManorCare Health Services 

Crestwood Senior Living - Sheelin House and Cottage - Appleton 


104 

W2629 and W2613 Barney Court 

32 X 

Oakridge 

(920) 991-2482 

Gardens Nursing Center 

1700 Midway Road, Menasha (920) 739-0111 (Winnebago County) 

111 X 

Crestwood Senior Living - Adare Place - I, II, III, IV - Menasha 

Parkside Care Center 

1650 Century y Oaks Court 8 

X 


76 X 

(920) 915-8793 (Winnebago County) 

Peabody Manor 

Country Terrace of Wisconsin - Appleton 


58 X 

749 W. Parkway Boulevard 

16 X 

Pine (920) Manor 830-3285 Health Care Center 


90 

Country Terrace of Wisconsin - Seymour 

Rennes 621 W Factory Health Center Street 

20 

325 (920) E. 833-2013 Florida Avenue, Appleton (920) 731-7310 

68 X 

St. Joseph Residence, Inc 

Darboy Living Center Aging & disability resource center (ADRC) 

107 (866) 739-2372 7-1-1 TTY www.yourADRCresource.org 

N9520 

E. Beckert 

Silver Court, 

Road, 

Appleton 

New London (920) 982-5354 (Waupaca County) 

107 X 

8 X 

St. (920) Paul 832-9290 Elder Services, (Calumet Inc. County) 

316 E. 14th Street, Kaukauna (920) 766-6020 

129 X 

# Beds 

Dementia 

Dementia





(920) 830-3285 

Page 94 

Country HOUSING Terrace of Wisconsin OPTIONS - Seymour - 

621 W Factory Street 

Community Based Residential Facilities (CBRF) 

(920) 833-2013 

American Darboy Living Grand Center 

795 N9520 Tarragon Silver Court, Drive, Appleton Kaukauna 

(920) 759-0690 832-9290 (Calumet County) 

16 X 

# Beds 

Dementia 

21 8 X 

Care Eldercare Partners Assisted Assisted Living Living 

425 2 Brighton Moasis Circle, Drive, Appleton Little Chute 

14 12 X 

(920) 788-7033 734-1300 (Calumet County) 

Carolina Emerald Manor Valley Assisted Living 

3201 200 W. W. Valley First Ave, Road, Appleton Appleton 

(920) 

(920) 

738-0118 

830-6649 (920) 378-1913 (Winnebago County) 

50 20 X 

Crestwood Senior Living - Sheelin House and Cottage - Appleton 

Fox River Assisted Living and Memory Care 

W2629 and W2613 Barney Court 

32 5800 Pennsylvania Avenue, Appletonl t 80 X 

(920) 991-2482 

(920) 997-0725 www.foxriveralf.com 

Crestwood Senior Living - Adare Place - I, II, III, IV - Menasha 

1650 

Gardens 

Century 

of Fountain Oaks Court 

Way 

8 

X 

(920) 1050 Fountain 915-8793 Way, (Winnebago Menasha County) 

23 



749 Gardenview W. Parkway Assisted Boulevard Living 

16 X 

(920) 1712 Midway 830-3285 Road, Menasha 

15 X 


Country Terrace of Wisconsin - Seymour 

621 Grand W Horizons Factory Street - West 

20 

(920) 140 S. 833-2013 Mayflower Drive, Appleton 

20 X 

Darboy (920) 991-9070 Living Center www.grandhorizonscbrf.com 

N9520 Grand Horizons Silver Court, I, IIAppleton 

8 X 

(920) 5102 and 832-9290 5119 N. (Calumet Cherryvale County) Avenue, Appleton 

40 X 

Eldercare (920) 997-8090 Assisted www.grandhorizonscbrf.com 

Living 

2 Grand Brighton Horizons Circle, - Kimberly Appleton 

12 X 

(920) 

820 Shelfhout 

734-1300 

Lane 

(Calumet County) 

20 X 

Emerald (920) 687-9330 Valley Assisted www.grandhorizonscbrf.com 

Living 

200 W. Valley Road, Appleton 

20 X 

Greenville Manor 

(920) 830-6649 (920) 378-1913 (Winnebago County) 

W7098 Buttercup Court, Greenville 

16 

(920) Fox River 757-0996 Assisted Living and Memory Care 

5800 Pennsylvania Avenue, Appleton 

80 X 

Heartwood (920) 997-0725 Homes www.foxriveralf.com 

Senior Living - Appleton 

1407 and 1413 N. Mason Street 

38 X 

Gardens of Fountain Way 

(920) 955-3500 (920) 419-2490 www.heartwoodseniorliving.com 

1050 Fountain Way, Menasha 

23 

Heartwood (920) 993-9980 Homes (Winnebago Senior www.yourADRCresource.org 

Living County) - Menasha 

1255 and 1265 DePere Street Aging & disability resource center (ADRC) 

Gardenview Assisted Living (866) 739-2372 7-1-1 TTY www.yourADRCresource.org 

16 X 


1712 Midway Road, Menasha 

15 X 

(Winnebago County) 


20

(920) 687-9330 www.grandhorizonscbrf.com 

Greenville Manor 

W7098 Buttercup Court, Greenville 

(920) 757-0996 





Heartwood Homes Senior Living - Appleton 

1407 Community and 1413 Based N. Mason Residential Street Facilities (CBRF) 

38 X 


Heartwood American Grand Homes Senior Living - Menasha 

1255 795 Tarragon and 1265 Drive, DePere Kaukauna Street 

21 759-0690 

16 X 


(Winnebago Care Partners County) Assisted Living 

Heritage 425 Moasis Woods Drive, Assisted Little Chute Living Center 

14 X 

2600 (920) S. 788-7033 Heritage Woods Drive, Appleton 

18 

(920) Carolina 738-3000 Manor (Winnebago County) 

Kindred 3201 W. Hearts First Ave, Appleton 

50 X 

548 (920) Frances 738-0118 Street, Kaukauna 

16 X 

(920) Crestwood 766-4455 Senior (800) Living 713-6549 - Sheelin www.khearts.com 

House and Cottage - Appleton 

Living W2629 Tree and Estates, W2613 Barney LLC Court 

32 X 

N1916 

(920) 991-2482 

Greenville Drive, Greenville 

30 X 

(920) Crestwood 882-5045 Senior Living - Adare Place - I, II, III, IV - Menasha 

1650 Century Oaks Court 8 

X 

Pioneer Village 


819 S. West Avenue, Appleton 

28 

(920) Country 830-5252 Terrace of Wisconsin - Appleton 

(920) 830-3285 

1463 and 1465 Kenwood Drive, Menasha 

15 X 

(920) Country 969-0526 Terrace (Winnebago of Wisconsin County) - Seymour 

621 W Factory Street 

20 

Province 

(920) 833-2013 

Terrace Villas 

5216 Long Court, Appleton 

8 X 

(920) Darboy 257-2573 Living Center 

N9520 Silver Court, Appleton 

8 X 

Shepherd’s 

(920) 832-9290 

Inn 

(Calumet County) 

621W. Factory St, Seymour, WI 54165 

20 X 

833-2013 Eldercare Assisted Living 

2 Brighton Circle, Appleton 

12 X 

Tri-Manor 

(920) 734-1300 (Calumet County) 

1312 S. Monroe Street, Appleton 

20 X 

(920) Emerald 749-0700 Valley Assisted Living 

200 W. Valley Road, Appleton 

20 X 

Valley 

(920) 830-6649 

VNA Senior 

(920) 

Services 

378-1913 (Winnebago County) 

1533 Lyon Drive, Neenah 

60 X 

(920) Fox River 727-5544 Assisted www.valleyVNA.org Living and Memory (Winnebago Care County) 

5800 Pennsylvania Avenue, Appleton 

80 X 


Prairie Home Services, Inc. 

16 X 

(920) 997-0725 www.foxriveralf.com 


Gardens of Fountain Way 

1-866-739-2372 • 7-1-1 TTY 

1050 Fountain Way, Menasha 

23 


Gardenview Assisted Living 

1712 Midway Road, Menasha 


16 

# Beds 

Dementia 

15 X

Page 96 



Independent Living Apartments 

#ofApartments,Rooms, 

Duplexes 

Subsidized 

Appleton Retirement Community 

200 W. Packard Street, Appleton 

(920) 954-9990 

Appleton Housing Authority 

924 W. Northland Avenue, Appleton 

(920) 739-6811 (AHA) 

Oneida Heights Apartments 


(920) 882-2100 (AHA) 

Canal Place 

137 E. Wisconsin Ave, Kaukauna 

(920) 759-2040 

Countryview Apartments - Hortonville 

840 Nash Street 

(920) 731-3095 

Countryview Apartments - Kaukauna 

W1993 County S 

(920) 788-6801 

104 

Section 8 housing vouchers, public 

housing sites and homeownership 

programs are available 

Courtyard Apartments 

3600 Woodman Drive, , Appleton 52 

(920) 731-8853 

Crescentview Apartments 

525 W. 1st Street, Kimberly 

(920) 734-5596 Ext. 100 (OCHA) 

Edge O' Town Apartments 

504 and 508 Burdick Street, 

Black Creek (920) 596-2570 

Golden Valley Senior Living Center 

830 E. Elm Street, Little Chute 

(920) 687-3804 

Golden Venture Apartments 

125 W. 10th Street, Kaukauna 

(920) 766-4772 (KHA) 

Greenfield Manor 

825 E. Greenfield Drive, Little Chute 

(920) 687-0600 

Hallmark Place 

425 W. Kennedy Avenue, Kimberly 

(920) 687-9441 




X 

159 X 

24 X 

8 

10 

50 X 

16 X 

29 

32 

128 X

(920) 687-3804 



(920) 766-4772 (KHA) 




(920) 

Independent 

687-0600 

Living Apartments 



32 

Duplexes 

Subsidized 

Appleton Hallmark Retirement Place Community 

200 425 W. Packard Kennedy Street, Avenue, Appleton Kimberly 

104 128 X 

(920) 954-9990 687-9441 

The Appleton Heritage Housing Authority 


2600 924 W. Heritage Northland Woods Avenue, Drive, Appleton housing sites and 137homeownership 

X 

(920) 738-3000 739-6811 (Winnebago (AHA) County) 


Hillside Oneida Apartments 

Heights Apartments 

526 525 W N. Factory Oneida Street, Appleton Seymour 

159 25 X 

(920) 734-5596 882-2100 Ext. (AHA) 100 (OCHA) 

Holland Canal Place Apartments 

1640 137 E. Holland Wisconsin Road, Ave, Appleton Kaukauna 

80 24 X 

(920) 687-2184 759-2040 

John Countryview Fischer Apartments Manor - Hortonville 

330 840 E. Nash First Street Avenue, Appleton 

60 8 

(920) 832-9355 731-3095 

X 

Linwood Countryview Place Apartments - Kaukauna 

425 

W1993 

Linwood 

County 

Avenue, 

S 

Appleton 

(920) 

(920) 

734-6711 

788-6801 

41 

10 

Marian 

Courtyard 

Heights 

Apartments 

3600 Woodman Drive, Appleton 107 E. Beckert Road, New London 

52 

26 

(920) 731-8853 

(920) 982-5310 (Waupaca County) 


New London Housing Authority 


50 3020 Winslow Avenue, Appleton 

(920) 734-5596 Ext. 100 (OCHA) 

62 X 

(920) 734-5596 Ext. 100 (OCHA) 


North 

504 and 

Manor 

508 

Apartments 

Burdick Street, 

16 X 

421 

Black 

N. 

Creek 

Main Street, 

(920) 596-2570 

Seymour 

16 

(888) 683-1205 


Outagamie County Housing Authority 


29 

(OCHA) 3020 E. Winslow Avenue, Appleton 

(920) 687-3804 

1 bedroom apartments and 

(920) 734-5596 Ext. 100 

X 

duplexes available 

www.outagamiehousing.us 



Pinewood Apartments 

(920) 766-4772 (KHA) 

125 John Street, Hortonville 

25 X 

(920) Greenfield 734-5596 Manor Ext. 100 (OCHA) 


32 


(920) 687-0600 


28 rooms X 


(920) 830-5252 


128 X 

Prospect Aging & disability resource center (ADRC) 

(920) 687-9441 

Arms 


306 W. Prospect Street, Appleton 

16 X 

(920) 716-0377

www.outagamiehousing.us 

Pinewood Apartments 

125 John Street, Hortonville 

(920) 734-5596 Ext. 100 (OCHA) 

Page 98 





(920) 

Independent 

830-5252 

Living Apartments 

25 X 


28 rooms X 

Duplexes 

Subsidized 

Prospect Appleton Retirement Arms Community 

306 200 W. Packard Prospect Street, Street, Appleton Appleton 

(920) 954-9990 716-0377 

104 16 X 

Randall Appleton Court Housing Apartments Authority 


218 924 W. E. Randall Northland Street, Avenue, Appleton Appleton housing sites and 98homeownership 

(920) 739-6811 734-5596 Ext.100 (AHA) (OCHA) 


X 

The Oneida Renaissance Heights Apartments 

301 525 N. E. Florida Oneida Avenue, Street, Appleton 

(920) 882-2100 380-1100 (AHA) 

8 duplexes 159 X 

Ridgeview Canal PlaceHighland Senior Apartments 

640 137 Ridgeview E. Wisconsin Circle, Ave, Appleton Kaukauna 

525 24 X 

(920) 954-1920 759-2040 

Round Countryview House Apartments Manor - Hortonville 

300 840 Bicentennial Nash Street Court, Kaukauna 

46 8 

X 

(920) 766-2233 731-3095 

Touchmark Countryview on Apartments West Prospect - Kaukauna 

2601 W1993 Touchmark County S Drive, Appleton 

104 

(920) 832-9100 788-6801 (Winnebago County) 

Valley Courtyard VNA Apartments Senior Services 

1537 3600 Lyon Woodman Drive, Drive, Neenah , Appleton 52 

(920) 727-5544 731-8853 www.valleyvna.org 

32 

(Winnebago Crescentview County) Apartments 

Village 525 W. at 1st Creekside Street, Kimberly 

50 X 

Garners (920) 734-5596 Creek Court, Ext. 100 Kaukauna (OCHA) 

12 

(920) Edge 766-9637 O' Town Apartments 

Villas 

504 and 

of Combined 

508 Burdick 

Locks 

Street, 

16 X 

334 

Black 

Wallace 

Creek 

Street, 

(920) 596-2570 

Combined Locks 

24 X 

(920) Golden 788-2501 Valley Senior Living Center 


Washington Place Apartments 

29 

(920) 687-3804 

103 E. Washington Street, Appleton 

70 X 

(920) Golden 733-5046 Venture Apartments (AHA) 


Windmill Manor 

(920) 766-4772 (KHA) 

710 Monroe Street, Little Chute 

24 


(920) 788-9214 (920) 788-0211 


32 

Wolf (920) River 687-0600 Terrace 

105 E. Elm Street, Shiocton 


12 X 

(920) 984-3840 


128 X 

Woodridge Aging & disability resource center (ADRC) 

(920) 687-9441 Gardens Apartments 


3040 Green Meadow Drive, Appleton 

108 X 

(920) 733-8811

(920) 733-5046 (AHA) 

Windmill Manor 

710 Monroe Street, Little Chute 

24 

(920) 788-9214 (920) 788-0211 

Wolf River Terrace 

105 HOUSING E. Elm Street, OPTIONS Shiocton - 

(920) Independent 984-3840 Living Apartments 

Woodridge Gardens Apartments 

Appleton Retirement Community 

3040 Green Meadow Drive, Appleton 

200 W. Packard Street, Appleton 

(920) 733-8811 

(920) 954-9990 

Zion Mutual Homes 

Appleton Housing Authority 

115 E. Winnebago Street, Appleton 

924 W. Northland Avenue, Appleton 

(920) 734-5649 

(920) 739-6811 (AHA) 

Oneida Heights Apartments 


Complexes (RCAC) 

(920) 882-2100 (AHA) 

Appleton Canal Place Retirement Community 

200 137 W. E. Wisconsin Packard Street, Ave, Kaukauna Appleton 

(920) 954-9990 759-2040 

Century Countryview Oaks Apartments Residential - Care Hortonville Community 

1650 840 Nash Century Street Oaks Court, Menasha 




Duplexes 

12 Subsidized X 

108 

104 

X 


housing sites and 

28 

homeownership 


HOUSING OPTIONS - Residential Care Apartment 

159 

# 0f Apts. 

X 

X 

24 104X 

Chatham Countryview Apartments Apartments - Kaukauna 

500 W1993 W. Washington County S Street, New London 

10 

33 

(920) 982-5354 788-6801 (Waupaca County) 

Heritage Courtyard Woods Apartments Assisted Living Center 

2600 3600 Heritage Woodman Woods Drive, , Drive, Appleton Appleton 


52 

18 


Meadow Wood Residential Care Apartments 


605 Bronson Road, Seymour 

50 

36 

X 

(920) 734-5596 Ext. 100 (OCHA) 

(920) 833-1566 


The 

504 and 

Renaissance 

508 Burdick Street, 

16 X 

301 

Black 

E. 

Creek 

Florida 

(920) 

Avenue, 

596-2570 

Appleton 

71 

(920) 382-1100 


St. 830 Paul E. Elm VillaStreet, Little Chute 

29 

312 (920) E. 687-3804 14th Kaukauna 

89 

(920) 766-6020 


Touchmark 125 W. 10th on Street, West Kaukauna Prospect 

2601 (920) Touchmark 766-4772 (KHA) Drive, Appleton 

104 

(920) Greenfield 832-9100 Manor (Winnebago County) 

Valley 825 E. VNA Greenfield Senior Drive, Services Little Chute 

32 

1537 (920) Lyon 687-0600 Drive, Neenah 

32 

(920) Hallmark 727-5544 Place www.valleyvna.org (Winnebago County) 

425 W. Kennedy Avenue, Kimberly Aging & disability resource center (ADRC) 128 X 


(920) 687-9441 

8 

6

Page 100 




1-866-739-2372 (Toll Free) 

For persons with hearing or speech impairments, 

CALL Wisconsin Relay Text Telephone (TTY) 7-1-1 

Calumet County 

206 Court St. 

Chilton, WI 53014 

Email: ADRC@co.calumet.wi.us 

(920) 849-1451 

Outagamie County 

401 S. Elm St. 

Appleton, WI 54911 

Email: ADRC@co.outagamie.wi.us 

(920) 832-5178 


811 Harding St. 

Waupaca, WI 54981 

Email: ADRC@co.waupaca.wi.us 

(715) 258-6400 

We strongly encourage you to contact your Aging & Disability Center (ADRC) if 

you have questions or need assistance in helping you understand your options 

and eligibility for publicly funded programs.

Aging & Disability Resource Center

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