WE DON’T NEED A BETTER HARD HAT

WE DON’T NEED
A BETTER HARD HAT
April 26, 2013
Duff Boyd
NB Power

How Many of us Work in an
Unsafe Workplace?

Where did we come from?
• 1978-1993
– Reactive safety group under Operations
– No Safety Management System
– Legislative Requirements not met
• Disabling Accidents
– Averaged 115/year
– 1500-2000 Days Lost/year
– 6 Fatalities
• WCB Costs 1992
– $1.01/$100 Assessed Payroll
– Total Premiums $1.2 million
How were we doing?

NB POWER H & S VISION
Create a working environment
supportive of the individual wherein
the performance of substandard acts
and the existence of substandard
conditions is simply not possible.
1994

120
100
80
60
40
20
0
1978-
1993
40
35
30
25
20
15
10
5
Disabling Accidents
1996 1999 2002 2005 2008 2011
Total
Injuries
0
2000 2002 2004 2006 2008 2010
1400
1200
1000
800
600
400
200
Days Lost Due To
Accidents
0
1978/93 1997 2000 2003 2006 2009
$1.00
$0.80
$0.60
$0.40
$0.20
WCB Rates
$0.00
1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

Time-Loss Injuries in Canada
500000
450000
400000
350000
300000
250000
200000
150000
100000
50000
0
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
1200
Workplace Fatalities in Canada
1000
800
600
400
200
0
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Standards
Radar
Required: Maintenance Standards & dedicated
Watch Officer = 99.9% Coverage
Actual: Degraded Maintenance Standards to
75% with no dedicated Watch Officer
Restricted Operations
Required: Daytime Operations Only and Speed
limited to 6 knots
Actual: Midnight and Speed 12 knots

Standards
Staffing
Required: 3 People on Bridge (1 licensed Pilot)
Actual: 2 People on Bridge (no licensed Pilot)
Fitness for Duty
Required: 0.04% BAC and None within 4 Hours
- 6 of last 12 Hours Off Duty Prior to
Departure
Actual: 0.20% BAC and Less than 2 Hours Prior
- Near Continuous Work for 24 Hours

Chernobyl
Three Mile Island
Bhopal
Northwest Flight 255
Eastern Airlines Flight 401
Air Florida Flight 90
Tenerife – KLM/United Airlines
Costa Concordia

How Many Of Us Work In An
Unsafe Workplace?
How Many Of Us Work In An
Unsafe Environment?

In modern industrial settings, the
majority of incidents can be traced
to Substandard Acts.
Although the substandard act is
performed by an individual,
factors in both the operating and
social environment either directly
precipitate or influence the
performance of that act.
K.A. Brown et al (2000)

Distractions
• Stuff
• Cultural
• Organizational

Mindfulness
40 – 10 - 50
Employer
Attending
Relatedness
Employee
Upward Dissent
Competence
Autonomy
Attentiveness
Procedural Incidents
Copyright 2013
Percentage
100.00
80.00
60.00
40.00
20.00
0.00
2012 2013 2014 2015 2016
Year

Relatedness:
•When I talk about my employees, I usually say ‘we’.
•I understand my employee’s needs and problems.
•I make a point of saying a good word to employees who demonstrate safe
work habits.
Competence:
•No one can do the job better than my employees.
•I have enough confidence in my employees to defend and justify their
decisions.
•My employees detect safety issues before they become a problem.
Autonomy:
•I believe my employees will do what is right for the job at hand.
•I trust the influence my employees have on others.
•My employees make sure all crew members comply with all safety rules.

Upward Dissent:
•We spend time identifying activities we do not want to go wrong.
•I ask employees to share their knowledge and skills.
•My employees discuss with me how to improve safety.
Mindfulness:
•I focus fully on the activity at hand without rushing through it.
•I give the person I’m dealing with my full attention; never listening with one
ear while doing something else at the same time.
•I stay focused on the goal, but without losing touch with what I’m doing to get
there.

What is the Ultimate Goal of Health
and Safety?
• To prevent the injury?
• To prevent the event?

We Don’t Need A Better Hard Hat!
40 – 10 - 50