Board of Directors

76
Board of Directors
ING Canada is fortunate to draw upon the talents and guidance of a distinguished and knowledgeable
Board of Directors. Members of our Board bring a great depth and breadth of experience that combines
insight into ING Group with external perspective from their independent roles.
Yves Brouillette
(3), (4)
Chief Executive Officer,
ING Latin America
Claude Dussault (4)
President and Chief
Executive Officer,
ING Canada
Marcel Côté (3)
Senior Partner, Secor
Michael A. Mackenzie
(1), (2)
Executive in residence,
Schulich School
of Business,
York University
Robert W. Crispin (4)
Chairman and Chief
Executive Officer,
ING Investment
Management LLC
Carol Stephenson (3)
Dean, Richard Ivey
School of Business,
University of Western
Ontario
Eileen Mercier (1)
Corporate Director
Robert Normand
(1), (2)
Corporate Director
Louise Roy (3)
Associate Fellow,
Center for
Interuniversity
Research and
Analysis on
Organizations
Mark A. Tullis (2)
President,
Institutional Businesses,
ING U.S. Financial
Services
David A. Wheat (4)
Executive
Vice-President and
Chief Financial Officer,
ING Insurance Americas
J. Gordon Wicijowski (2)
Corporate Director
(1) Audit and Risk Review Committee (2) Conduct Review and Corporate Governance Committee
(3) Human Resources Committee (4) Investment Committee

77
Executive Officers
ING Canada’s senior management team is a highly experienced group of insurance professionals. Each
member of our team brings an average of 13 years’ experience with ING and more than 15 years’
experience in the insurance and financial services industry. A relatively flat organizational structure that
emphasizes local knowledge of our regional markets keeps management close to the customer and
responsive to the market’s continually evolving requirements.
Claude Dussault
President and
Chief Executive Officer
Derek A. Iles
Executive
Vice-President
Donald K. Lough
Executive
Vice-President
Jacques Valotaire
Executive
Vice-President
Charles Brindamour
Executive
Vice-President
Michael Cunningham
Senior Vice-President
and Chief Financial
Officer
Claude Désilets
Senior Vice-President
and Chief Actuary
Françoise Guénette
Senior Vice-President,
Corporate and Legal
Services, and Secretary

78
Corporate Information
ING Canada Inc.
A holding company
ING Insurance Company of Canada
Provides personal and commercial insurance
products across Canada
Allianz Insurance Company of Canada
Provides personal automobile and property
insurance across Canada (policies formerly
underwritten by Allianz will be rewritten on renewal
by ING Insurance Company of Canada)
Trafalgar Insurance Company of Canada
Specializes in serving the personal insurance needs
of those aged 50 plus in Alberta, Ontario and the
Atlantic provinces
ING Investment Management, Inc.
An investment management company
Equisure Financial Network Inc.
A holding company having a minority interest
in a network of independent brokers
181 University Avenue, 7th Floor
Toronto, Ontario M5H 3M7
Tel: 416-941-5151
ING Novex Insurance Company of Canada
Provides personal auto and property protection to
employee groups, associations and affinity groups
Belair Insurance Company Inc.
A direct distributor of personal auto, home
and travel insurance
300-7101 Jean Talon Street East
Anjou, Quebec H1M 3T6
Tel: 514-270-1700
Wellington Warranty Company Inc.
Provides warranty products across Canada
2450 Girouard Street West
St-Hyacinthe, Quebec J2S 3B3
Tel: 450-773-9701
ING Wealth Management Inc.
A mutual fund dealer
1300-200 University Avenue
Toronto, Ontario M5H 4B8
Tel: 416-217-5900
Canada Brokerlink Inc.
A wholly-owned insurance broker serving
Ontario and Alberta
1300-321 6th Avenue SW
Calgary, Alberta T2P 4W7
Tel: 403-269-7961
600-5775 Yonge Street
Toronto, Ontario M2M 4J1
Tel: 416-228-2618
The Nordic Insurance Company of Canada
Services clients of the Ontario and Alberta
Facility Associations
75 Eglinton Avenue East
Toronto, Ontario M4P 3A4
Tel: 416-440-1000

79
Shareholder Information
Financial Strength Rating
(Insurance subsidiaries)
A.M Best A+ (Superior, 2nd highest of 15)
Toronto Stock Exchange Listing
Ticker Symbol: IIC.LV
2004 Annual Meeting
The Annual Meeting will be held on:
Date: April 19, 2005
Time: 10:00 a.m. EST
Place: Hartland Molson Theatre
Hockey Hall of Fame
BCE Place
30 Yonge Street
Toronto, Ontario
M5E 1X8
Institutional investors, security analysts and
others who may want additional financial
information can visit the Investor Relations
section of the ingcanada.com web site,
call 1-866-778-0774 or contact:
Brian Lynch
Investor Relations Consultant
(416) 941-5181
brian.lynch@ingcanada.com
For media inquiries, please contact:
Gilles Gratton
Director, Corporate Communications
(416) 217-7206
gilles.gratton@ingcanada.com
Version française
Il existe une version française du présent rapport
annuel à la section Relations investisseurs de notre
site Web ingcanada.com. Les parties intéressées
peuvent obtenir une version imprimée en appelant
au 1 866 778-0774 ou en envoyant un courriel à
ir@ingcanada.com.
Transfer Agent and Registrar
Computershare Investor Services Inc.
100 University Avenue, 9th Floor
Toronto, Ontario M5J 2Y1
1-800-564-6253
Earnings Release Dates
February 17, 2005
May 12, 2005
August 11, 2005
November 10, 2005
Auditors
Ernst & Young LLP
Design
Haughton Brazeau Design Associates
Illustration
Jean Tuttle
Photography
Paul Orenstein Photography
Printing
Somerset Graphics Co. Limited