HCA 375 Week 2 DQ 2 Quality and Outcomes
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<strong>HCA</strong> <strong>375</strong> <strong>Week</strong> 2 <strong>DQ</strong> 2 <strong>Quality</strong> <strong>and</strong><br />
<strong>Outcomes</strong><br />
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<strong>375</strong>-ash/hca-<strong>375</strong>-week-2-dq-2-quality<strong>and</strong>-outcomes<br />
According to Sollecito & Johnson it is more meaningful to analyze outcomes<br />
data, as opposed to structures <strong>and</strong> processes, because improving outcomes is<br />
the end goal of health care services.<br />
After viewing the “Defining <strong>Quality</strong>”: Aiming For a Better Health Care System<br />
video, develop a description of quality as it relates to health care; then answer<br />
the following questions:<br />
a. How would one go about measuring outcomes based on your definition of<br />
quality? Provide at least three specific reasons to support your position.<br />
b. What role does customer satisfaction play in your definition <strong>and</strong> outcomes<br />
measurement?<br />
Your initial post should be 250-300 words <strong>and</strong> utilize a minimum of two<br />
scholarly sources.
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