Annual Review Book 2014-15
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THE YEAR IN<br />
NUMBERS<br />
BOX OFFICE<br />
Gross Receipts<br />
£2,022,063<br />
Top 5 Box Office Performers;<br />
Paul Weller: £94k<br />
Lily Allen: £71k<br />
Foreigner: £68k<br />
Jools Holland: £62k<br />
Lee Mack: £53k<br />
OUR PEOPLE<br />
36 contracted staff<br />
77 casual staff working<br />
ARTS PERFORMANCE<br />
Attendance at arts events: 135,367<br />
No. of arts events: 334<br />
No. of free events: 136<br />
No. of exhibitions: 18<br />
26% increase in arts activity<br />
64% increase in free events<br />
AUDIENCE ENGAGEMENT<br />
How do you hear about our events?<br />
A high proportion of customers attending<br />
concerts at the Guildhall respond to our<br />
website and our monthly customer emails<br />
and bulletins.<br />
COMMERCIAL<br />
ACTIVITY<br />
£543k generated by business<br />
and events<br />
35% increase on year<br />
83,000 business attendees<br />
433 events<br />
Main hall use;<br />
192 days: <strong>2014</strong>/<strong>15</strong><br />
169 days: 2013/14<br />
<strong>15</strong>8 days: 2012/13<br />
PUBLIC SUBSIDY<br />
AND SUPPORT<br />
Revenue Grant = £457,000<br />
Grant as % income excluding<br />
box office receipts = 24%<br />
EDUCATION<br />
PROGRAMMES<br />
Guildhall Supported<br />
Activity; 169 workshops<br />
61 schools & colleges<br />
engaged<br />
3545 students<br />
participated<br />
Website<br />
483,273 unique visitors to website<br />
5,757 Facebook followers<br />
9,521 Twitter followers<br />
Guildhall emails<br />
Local media<br />
National media<br />
Grant as % of income including<br />
box office receipts = 12%<br />
Average % across England = 40%<br />
CUSTOMER SERVICE<br />
97% of our customers<br />
from a <strong>2014</strong> survey rate<br />
of our customer service