14.10.2015 Views

Annual Review Book 2014-15

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THE YEAR IN<br />

NUMBERS<br />

BOX OFFICE<br />

Gross Receipts<br />

£2,022,063<br />

Top 5 Box Office Performers;<br />

Paul Weller: £94k<br />

Lily Allen: £71k<br />

Foreigner: £68k<br />

Jools Holland: £62k<br />

Lee Mack: £53k<br />

OUR PEOPLE<br />

36 contracted staff<br />

77 casual staff working<br />

ARTS PERFORMANCE<br />

Attendance at arts events: 135,367<br />

No. of arts events: 334<br />

No. of free events: 136<br />

No. of exhibitions: 18<br />

26% increase in arts activity<br />

64% increase in free events<br />

AUDIENCE ENGAGEMENT<br />

How do you hear about our events?<br />

A high proportion of customers attending<br />

concerts at the Guildhall respond to our<br />

website and our monthly customer emails<br />

and bulletins.<br />

COMMERCIAL<br />

ACTIVITY<br />

£543k generated by business<br />

and events<br />

35% increase on year<br />

83,000 business attendees<br />

433 events<br />

Main hall use;<br />

192 days: <strong>2014</strong>/<strong>15</strong><br />

169 days: 2013/14<br />

<strong>15</strong>8 days: 2012/13<br />

PUBLIC SUBSIDY<br />

AND SUPPORT<br />

Revenue Grant = £457,000<br />

Grant as % income excluding<br />

box office receipts = 24%<br />

EDUCATION<br />

PROGRAMMES<br />

Guildhall Supported<br />

Activity; 169 workshops<br />

61 schools & colleges<br />

engaged<br />

3545 students<br />

participated<br />

Website<br />

483,273 unique visitors to website<br />

5,757 Facebook followers<br />

9,521 Twitter followers<br />

Guildhall emails<br />

Local media<br />

National media<br />

Grant as % of income including<br />

box office receipts = 12%<br />

Average % across England = 40%<br />

CUSTOMER SERVICE<br />

97% of our customers<br />

from a <strong>2014</strong> survey rate<br />

of our customer service

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