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Advancing Technological Diffusion in Developing Countries

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Photo: © Gates Foundation<br />

Photo: © d.light<br />

<strong>Advanc<strong>in</strong>g</strong> <strong>Technological</strong><br />

<strong>Diffusion</strong> <strong>in</strong> Develop<strong>in</strong>g <strong>Countries</strong><br />

Visit any village, town or city <strong>in</strong> Africa today, and mobile phones will<br />

be ubiquitous. The mobile handset has become a potent symbol of<br />

the cont<strong>in</strong>ent’s rise and its propensity for further change. How did<br />

this technology, which was pioneered <strong>in</strong> the West not so long ago,<br />

come to be associated with the world’s poorest cont<strong>in</strong>ent?<br />

This question was explored at the 2014 Brook<strong>in</strong>gs Blum Roundtable <strong>in</strong> the<br />

context of grow<strong>in</strong>g <strong>in</strong>terest <strong>in</strong> the role of disruptive technologies <strong>in</strong> power<strong>in</strong>g<br />

economic growth and improv<strong>in</strong>g people’s lives—especially <strong>in</strong> the world’s most<br />

difficult environments. Technology enthusiasts argue that new products such<br />

as the mobile phone can provide shortcuts to prosperity by enabl<strong>in</strong>g poor<br />

countries to leapfrog some of the old technologies that now-rich countries<br />

used as they traversed the stages of development. The roundtable provided<br />

an opportunity to assess the veracity of this claim.<br />

18


Photo: © Gates Foundation<br />

TECHNOLOGY, GROWTH, CONVERGENCE<br />

AND GLOBALIZATION<br />

The spread of technology is one of the central<br />

ideas underp<strong>in</strong>n<strong>in</strong>g growth theory <strong>in</strong> economics.<br />

Rich countries are positioned at the technology<br />

frontier—mean<strong>in</strong>g that their economies make<br />

virtually full use of the best available devices,<br />

practices, ideas and know-how to generate their<br />

output. For these countries, marg<strong>in</strong>al productivity<br />

ga<strong>in</strong>s depend on the discovery of new technologies<br />

that push the technology frontier further out. In<br />

contrast, poorer countries are positioned some<br />

distance back from this frontier. Poor countries’<br />

opportunity to make use of proven technologies<br />

without hav<strong>in</strong>g to develop them from scratch is<br />

one factor that allows them to grow faster than rich<br />

countries under the right conditions, and thereby<br />

accelerate closer to the frontier.<br />

Globalization acts as a catalyst for this phenomenon.<br />

Dur<strong>in</strong>g the last two decades, the boom<br />

<strong>in</strong> global trade driven by the conta<strong>in</strong>erization of<br />

traded goods and the elim<strong>in</strong>ation of tariffs and other<br />

barriers, cheaper communication made possible<br />

through <strong>in</strong>formation technology, and a dramatic<br />

expansion <strong>in</strong> foreign direct <strong>in</strong>vestment have all<br />

likely played a role <strong>in</strong> accelerat<strong>in</strong>g the diffusion of<br />

technology from rich to poor countries. This period<br />

of “hyperglobalization,” dur<strong>in</strong>g which the growth<br />

rate of global trade volumes has far exceeded that<br />

of the global economy, has seen three times the<br />

number of develop<strong>in</strong>g economies converg<strong>in</strong>g on<br />

the rich world’s liv<strong>in</strong>g standards and at an average<br />

of twice the speed of the preced<strong>in</strong>g era. 1<br />

At the roundtable, participants were furnished<br />

with evidence show<strong>in</strong>g how adoption lags between<br />

developed and develop<strong>in</strong>g countries have <strong>in</strong>deed<br />

narrowed dramatically—and thus, new technologies<br />

forged <strong>in</strong> Silicon Valley today can f<strong>in</strong>d their<br />

way to the shores of develop<strong>in</strong>g countries with<strong>in</strong><br />

a negligible time frame. 2<br />

CIRCUMVENTING MARKET AND<br />

GOVERNMENT FAILURES<br />

The idea that poor countries can borrow the rich<br />

world’s technologies and thereby catch up with<br />

its liv<strong>in</strong>g standards is an attractive proposition on<br />

its own. But an additional aspect of leapfrogg<strong>in</strong>g<br />

makes it especially seductive: Leapfrogg<strong>in</strong>g enables<br />

develop<strong>in</strong>g countries to leave beh<strong>in</strong>d yesterday’s<br />

technologies, whose provision is encumbered by<br />

market and government failures, and to replace<br />

them with a new set of disruptive frontier technologies<br />

that are seem<strong>in</strong>gly less vulnerable to<br />

these effects.<br />

To demonstrate this argument, let us return<br />

to the example of mobile phones. To understand<br />

the transformative impact of this technology <strong>in</strong><br />

the world’s poorest countries, it is crucial to first<br />

1. Arv<strong>in</strong>d Subramanian and Mart<strong>in</strong> Kessler, The Hyperglobalization of<br />

Trade and Its Future, Work<strong>in</strong>g Paper 13-6 (Wash<strong>in</strong>gton: Peterson<br />

Institute for International Economics, 2013), http://www.iie.com/<br />

publications/wp/wp13-6.pdf.<br />

2. Diego Com<strong>in</strong>, “The Evolution of Technology <strong>Diffusion</strong> and the Great<br />

Divergence,” paper for 2014 Brook<strong>in</strong>gs Blum Roundtable, http://www.<br />

brook<strong>in</strong>gs.edu/~/media/Programs/global/bbr2014/Session%203%20<br />

%20Leapfrogg<strong>in</strong>g%20%20Com<strong>in</strong>_FINAL.pdf.<br />

19


The critical question is what factors<br />

will enable new technologies to succeed<br />

where others fail. Understand<strong>in</strong>g<br />

these factors can help <strong>in</strong> identify<strong>in</strong>g<br />

the role of the development community<br />

<strong>in</strong> support<strong>in</strong>g leapfrogg<strong>in</strong>g.<br />

Photo: © Gates Foundation<br />

note the dismal performance of the preced<strong>in</strong>g<br />

technology, the landl<strong>in</strong>e telephone, <strong>in</strong> these<br />

countries. The sad fate of landl<strong>in</strong>es is expla<strong>in</strong>ed by<br />

the characteristics of the technology it employs.<br />

Landl<strong>in</strong>e <strong>in</strong>frastructure exhibits some of the characteristics<br />

of a public good and is a natural monopoly<br />

with especially high fixed costs. Therefore, it has<br />

typically been provided by the state and has been<br />

underprovided <strong>in</strong> low-<strong>in</strong>come, poorly governed<br />

countries. Mobile phone <strong>in</strong>frastructure has some<br />

of these same characteristics, but to a much lesser<br />

degree. The result is that the quality and coverage<br />

of mobile phone services are far superior to landl<strong>in</strong>e<br />

services <strong>in</strong> virtually all develop<strong>in</strong>g countries.<br />

As a general rule, the worse the provision of an<br />

<strong>in</strong>cumbent technology, the greater the attraction<br />

of new technologies that can replace it. This has<br />

been demonstrated <strong>in</strong> the well-documented rise of<br />

the Kenyan mobile money service M-PESA. One of<br />

the factors to which M-PESA’s <strong>in</strong>itial success was<br />

attributed was the woeful provision of brick-andmortar<br />

bank<strong>in</strong>g and domestic remittance services<br />

to the general populace before M-PESA’s launch.<br />

Another factor was the soft regulatory environment<br />

that allowed M-PESA to establish itself as<br />

a competitor with the traditional bank<strong>in</strong>g sector.<br />

That same regulatory environment was regularly<br />

criticized before the disruption of mobile phones<br />

and mobile money, when both the bank<strong>in</strong>g and<br />

communications <strong>in</strong>dustries saw little competition,<br />

generated large rents and made m<strong>in</strong>imal effort to<br />

serve low-<strong>in</strong>come customers. Thus, the perception<br />

of Kenya’s regulatory regime reversed from vice<br />

to virtue.<br />

ASSESSING THE PIPELINE<br />

At the roundtable, participants had a chance to<br />

hear from lead<strong>in</strong>g entrepreneurs and th<strong>in</strong>kers<br />

who are seek<strong>in</strong>g to develop and market the next<br />

generation of leapfrogg<strong>in</strong>g technologies. These<br />

technologies are at various stages <strong>in</strong> the pipel<strong>in</strong>e,<br />

rang<strong>in</strong>g from proven technologies that are <strong>in</strong> the<br />

process of be<strong>in</strong>g scaled up <strong>in</strong> the develop<strong>in</strong>g world<br />

to those that are still be<strong>in</strong>g ref<strong>in</strong>ed.<br />

After many false starts, the latest range of<br />

off-grid solar power solutions are br<strong>in</strong>g<strong>in</strong>g energy<br />

access to tens of millions of households <strong>in</strong> Africa<br />

and South Asia. A comb<strong>in</strong>ation of lower costs,<br />

better f<strong>in</strong>anc<strong>in</strong>g options and more durable and<br />

varied products has spawned a number of viable<br />

bus<strong>in</strong>ess models, whose success has prompted<br />

the U.S. government to <strong>in</strong>crease by threefold the<br />

targets for its flagship Power Africa project.<br />

The grow<strong>in</strong>g ranks of the middle class,<br />

comb<strong>in</strong>ed with ris<strong>in</strong>g Internet connectivity and<br />

more affordable smartphones, have prompted<br />

<strong>in</strong>creas<strong>in</strong>g <strong>in</strong>terest <strong>in</strong> e-commerce <strong>in</strong> several African<br />

economies. Nigeria has been lead<strong>in</strong>g this charge<br />

by establish<strong>in</strong>g a number of new platforms that<br />

allow third-party retail<strong>in</strong>g, follow<strong>in</strong>g the model<br />

of Amazon.com. The country’s weak physical<br />

20


<strong>in</strong>frastructure and the poor quality of its brick-andmortar<br />

stores have been cited as catalytic factors<br />

<strong>in</strong> these platforms’ early success. 3<br />

Among the technologies discussed at the<br />

roundtable that are still <strong>in</strong> earlier phases of<br />

development and adoption <strong>in</strong> the develop<strong>in</strong>g world<br />

are massive open onl<strong>in</strong>e courses that promise to<br />

deliver high-quality, tertiary education around<br />

the world at a marg<strong>in</strong>al price close to zero; digital<br />

libraries for schools that are connected to low-cost,<br />

free-stand<strong>in</strong>g onl<strong>in</strong>e servers; and computer labs, <strong>in</strong><br />

Haiti and elsewhere, employ<strong>in</strong>g tablet computers<br />

that are easy for those less familiar with IT systems<br />

to master. Several stages further back from<br />

commercial read<strong>in</strong>ess are the use of drones for<br />

commercial transportation, <strong>in</strong>clud<strong>in</strong>g heavy cargo.<br />

Each of these leapfrogg<strong>in</strong>g technologies has<br />

both its enthusiasts and its skeptics. The critical<br />

question is what factors will enable some to succeed<br />

where others fail. Understand<strong>in</strong>g these factors can<br />

help <strong>in</strong> identify<strong>in</strong>g the role of the development<br />

community <strong>in</strong> support<strong>in</strong>g leapfrogg<strong>in</strong>g.<br />

SUCCESS FACTORS<br />

The <strong>in</strong>creas<strong>in</strong>g speed with which new technologies<br />

gravitate toward develop<strong>in</strong>g countries is<br />

a welcome phenomenon. But access to these<br />

technologies offers no guarantee that they will be<br />

broadly adopted and applied to their full range of<br />

possible uses. Indeed the evidence of technology<br />

adoption rates <strong>in</strong> poor countries is chasten<strong>in</strong>g.<br />

Once technologies establish a foothold <strong>in</strong> the<br />

markets of <strong>in</strong>dustrialized countries, it is virtually<br />

certa<strong>in</strong> that they will spread widely with<strong>in</strong> these<br />

countries. But <strong>in</strong> develop<strong>in</strong>g countries, technologies<br />

are very rarely adopted on a large enough scale<br />

to ensure genu<strong>in</strong>e leapfrogg<strong>in</strong>g. On this measure,<br />

the difference between develop<strong>in</strong>g and developed<br />

economies appears to be widen<strong>in</strong>g.<br />

The roundtable discussion honed <strong>in</strong> on two<br />

issues that can expla<strong>in</strong> why new technologies only<br />

rarely achieve widespread adoption <strong>in</strong> develop<strong>in</strong>g<br />

countries. The first is <strong>in</strong>sufficient knowledge, both<br />

tacit and explicit, of the k<strong>in</strong>d that is required to<br />

employ, adapt and <strong>in</strong>corporate new technologies<br />

<strong>in</strong>to bus<strong>in</strong>ess practices and people’s daily lives.<br />

This knowledge is important both for the designers,<br />

eng<strong>in</strong>eers and entrepreneurs who seek to market<br />

new technologies <strong>in</strong> develop<strong>in</strong>g countries and also<br />

for the end users whose adoption of the technology<br />

is the ultimate gauge of success. The roundtable<br />

participants heard first-hand accounts of the hard<br />

work <strong>in</strong>volved <strong>in</strong> persuad<strong>in</strong>g consumers and other<br />

users to recognize the benefits of new technologies.<br />

Acknowledg<strong>in</strong>g the importance of such knowledge<br />

highlights the complexity of leapfrogg<strong>in</strong>g<br />

and upends the simplistic narrative of the so-called<br />

advantage of backwardness. An economy is more<br />

capable of master<strong>in</strong>g a new technology if it has<br />

already demonstrated its command of a preced<strong>in</strong>g,<br />

similar technology. Thus, while a failure to<br />

successfully employ old technologies may make<br />

the <strong>in</strong>troduction of new technologies especially<br />

transformative, as was the case with the mobile<br />

3. Xan Rice, “Internet Sales Flourish <strong>in</strong> Nigeria,” F<strong>in</strong>ancial Times, http://<br />

www.ft.com/<strong>in</strong>tl/cms/s/0/3f455b7e-b1bb-11e2-9315-00144feabdc0.<br />

html#axzz3I8UZLzSa.<br />

21


FIGURE 1. TECH HUBS ACROSS AFRICA<br />

TECH HUBS ACROSS AFRICA<br />

(as of February 2014)<br />

TECH HUBS ACROSS AFRICA<br />

ECONOMIES WITH A KNOWN TECH HUB<br />

INTERNATIONAL BOUNDARIES<br />

Source: iHub Research / World Bank / Bongohive<br />

(as of June 2014) Source: iHub Research/World Bank/Bongohive<br />

(as of February 2014)<br />

ECONOMIES WITH WITH A KNOWN A KNOWN TECH HUBTECH HUB<br />

INTERNATIONAL BOUNDARIES BOUNDARIES<br />

Source: iHub Research / World Bank / Bongohive<br />

IBRD 40702<br />

MOROCCO<br />

Al Akhawayn University Technology<br />

Bus<strong>in</strong>ess <strong>in</strong>cubator<br />

MOROCCO<br />

Al<br />

Al<br />

Akhawayn<br />

Akhawayn<br />

University<br />

University<br />

Technology<br />

Technology<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

<strong>in</strong>cubator<br />

<strong>in</strong>cubator<br />

TUNISIA<br />

Wiki Start Up<br />

Mediterranean Sea<br />

TUNISIA<br />

Wiki<br />

Wiki<br />

Start<br />

Start<br />

Up<br />

Up<br />

Mediterranean<br />

Mediterranean<br />

Sea<br />

Sea<br />

SENEGAL<br />

Jokkolabs<br />

Bantalabs<br />

CTIC Dakar<br />

Africa Liv<strong>in</strong>g Lab<br />

Mobile Senegal<br />

Jiguene Tech Hub<br />

LIBERIA<br />

iLab Liberia<br />

CÔTE D’IVOIRE<br />

ICT Incubator<br />

Jokkolabs Abidjan<br />

Akendewa<br />

AMN Co-work<strong>in</strong>g Space<br />

Waleya Tech hub<br />

ATLANTIC OCEAN<br />

MALI<br />

Jokkolabs Bamako<br />

SENEGAL<br />

Jokkolabs<br />

Jokkolabs<br />

Bantalabs<br />

Bantalabs<br />

BURKINA CTIC<br />

CTIC<br />

Dakar<br />

Dakar FASO<br />

Africa<br />

Africa<br />

Liv<strong>in</strong>g<br />

Liv<strong>in</strong>g Yam Lab<br />

Lab Pukri<br />

Jokkolabs Mobile<br />

Mobile Ouagadougou Senegal<br />

Senegal<br />

Jiguene<br />

Jiguene<br />

Tech<br />

Tech<br />

Hub<br />

Hub<br />

GHANA<br />

mFriday<br />

MEST<br />

Afr<strong>in</strong>nova<br />

gSpace<br />

iSpace<br />

Ghana Multimedia<br />

Incubator Centre<br />

Mobile Web<br />

Ghana<br />

Kumasi Bus<strong>in</strong>ess<br />

Incubator<br />

Oguaa Bus<strong>in</strong>ess<br />

Incubator<br />

TOGO<br />

The Labs<br />

NIGERIA<br />

L5 Labs<br />

Co-creation Hub<br />

Wennovation Hub<br />

Technology Incubation Centre<br />

M<strong>in</strong>na Tech Incubation Centre<br />

Institute for Venture Design<br />

T<strong>in</strong>apa Knowledge Centre<br />

Focus Hub<br />

Enspire Incubator<br />

LIBERIA<br />

BENIN<br />

iLab<br />

iLab<br />

Liberia<br />

Liberia<br />

e-TRILABS<br />

CÔTE D’IVOIRE<br />

ICT<br />

ICT<br />

Incubator<br />

Incubator<br />

Jokkolabs<br />

Jokkolabs<br />

Abidjan<br />

Abidjan<br />

Akendewa<br />

Akendewa<br />

AMN<br />

AMN<br />

Co-work<strong>in</strong>g<br />

Co-work<strong>in</strong>g<br />

Space<br />

Space<br />

Waleya<br />

Waleya<br />

Tech<br />

Tech<br />

hub<br />

hub<br />

ANGOLA<br />

INEEFP Bus<strong>in</strong>ess Incubator<br />

CAMEROON<br />

ActivSpaces<br />

Digitis<strong>in</strong>g Cameroon<br />

ATLANTIC OCEAN<br />

NAMIBIA<br />

Namibia Bus<strong>in</strong>ess Innovation Centre<br />

Fablab Namibia<br />

ARAB REP.<br />

OF EGYPT<br />

Cairo Hackspace<br />

Tahrir Square<br />

The District<br />

Flat6Labs<br />

Plug and Play Egypt<br />

MALI<br />

NIGERIA<br />

Jokkolabs<br />

Jokkolabs<br />

Bamako<br />

Bamako<br />

SOMALIA<br />

L5<br />

L5<br />

Labs<br />

Labs<br />

Somaliland BITS<br />

Co-creation<br />

Co-creation<br />

Hub<br />

Hub<br />

Wennovation<br />

Wennovation<br />

UGANDA Hub<br />

Hub<br />

Technology<br />

Technology<br />

Incubation<br />

Incubation<br />

@TheHub Centre<br />

Centre<br />

BURKINA FASO<br />

M<strong>in</strong>na<br />

M<strong>in</strong>na<br />

Tech<br />

Tech<br />

Incubation<br />

Incubation<br />

Outbox Centre<br />

Centre<br />

ETHIOPIA<br />

Yam<br />

Yam<br />

Pukri<br />

Pukri<br />

Institute<br />

Institute<br />

for<br />

for<br />

Venture<br />

Venture<br />

Hive Design<br />

Design<br />

Colab<br />

IceAddis<br />

UGANDA<br />

Jokkolabs<br />

Jokkolabs<br />

Ouagadougou<br />

Ouagadougou<br />

T<strong>in</strong>apa<br />

T<strong>in</strong>apa<br />

Knowledge<br />

Knowledge<br />

Grameen Centre<br />

Centre<br />

Mekelle ICT<br />

@TheHub<br />

@TheHub<br />

Foundation<br />

Focus<br />

Focus<br />

Hub<br />

Hub<br />

Bus<strong>in</strong>ess Incubator<br />

AppLab<br />

Outbox<br />

Outbox<br />

Enspire<br />

Enspire<br />

Incubator<br />

Incubator<br />

Hive<br />

Hive<br />

Colab<br />

Colab<br />

RWANDA<br />

Grameen<br />

Grameen<br />

kLab<br />

CAMEROON<br />

Foundation<br />

Foundation<br />

The Office<br />

ActivSpaces<br />

ActivSpaces<br />

AppLab<br />

AppLab<br />

KENYA<br />

iHills Network Digitis<strong>in</strong>g<br />

Digitis<strong>in</strong>g<br />

Cameroon<br />

Cameroon<br />

RWANDAiHub<br />

CONGO<br />

kLab<br />

kLab Aro Fab<br />

BantuL@b DEM. REP.<br />

The<br />

The<br />

Office<br />

Office m:Lab East Africa<br />

GHANA<br />

TOGO<br />

OF CONGO<br />

BENIN<br />

iHills<br />

iHills<br />

Network<br />

Network Start-up Garage<br />

mFriday<br />

mFriday<br />

The<br />

The<br />

Labs<br />

Labs<br />

e-TRILABS<br />

e-TRILABS<br />

Bantu l@b<br />

CONGO TANZANIA<br />

GrowthHub<br />

MEST<br />

MEST<br />

BantuL@b<br />

BantuL@b<br />

K<strong>in</strong>u<br />

DEM. REP.<br />

Nokia Hub<br />

Afr<strong>in</strong>nova<br />

Afr<strong>in</strong>nova<br />

Dar es Salaam Open<br />

OF CONGO @iLab Africa<br />

gSpace<br />

gSpace<br />

Knowledge Community<br />

Bantu<br />

Bantu<br />

l@b<br />

l@b<br />

NaiLab<br />

iSpace<br />

iSpace<br />

Innovation Space<br />

Ghana<br />

Ghana<br />

Multimedia<br />

Multimedia<br />

TANZICT<br />

Incubator<br />

Incubator<br />

Centre<br />

Centre<br />

Dar Tek<strong>in</strong>ohama Bus<strong>in</strong>ess<br />

Mobile<br />

Mobile<br />

Web<br />

Web<br />

Incubator<br />

Ghana<br />

Ghana<br />

Buni Hub<br />

Kumasi<br />

Kumasi<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

Incubator<br />

Incubator<br />

Oguaa<br />

Oguaa<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

ZAMBIA<br />

Incubator<br />

Incubator<br />

Workgroup<br />

Workgroup<br />

Innovation<br />

Innovation<br />

Centre<br />

Centre<br />

Bongohive<br />

Bongohive<br />

Zambia<br />

Zambia<br />

ZAMBIA<br />

Workgroup Innovation Centre<br />

Bongohive Zambia<br />

ANGOLA<br />

INEEFP<br />

INEEFP<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

Incubator<br />

Incubator<br />

ZIMBABWE<br />

Ski Hub Initiative<br />

Hypercube Hub<br />

Muz<strong>in</strong>da Umuzi<br />

BOTSWANA<br />

Botswana Innovation Hub<br />

Chaetsho Technology Hub<br />

First Steps Venture Center<br />

Red Sea<br />

NAMIBIA<br />

Namibia<br />

Namibia<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

Innovation<br />

Innovation<br />

Centre<br />

Centre<br />

Fablab<br />

Fablab<br />

Namibia<br />

Namibia<br />

SOUTH AFRICA<br />

Bandwidth Barn<br />

Umbono<br />

Silicon Cape<br />

Impact Amplifier<br />

Codebridge<br />

Angel Hub<br />

Eastern Cape Information<br />

Technology Initiative<br />

Smart Xchange<br />

Coded<strong>in</strong>Braam<br />

Innovation by Design<br />

SoftStart Technology<br />

The House 4 Hack<br />

mLab Southern Africa<br />

Start-up Garage<br />

The Hub<br />

Rlabs<br />

Invo Tech <strong>in</strong>cubator<br />

The Innovation Hub<br />

ARAB REP.<br />

OF EGYPT<br />

Cairo<br />

Cairo<br />

Hackspace<br />

Hackspace<br />

Tahrir<br />

Tahrir<br />

Square<br />

Square<br />

The<br />

The<br />

District<br />

District<br />

Flat6Labs<br />

Flat6Labs<br />

Plug<br />

Plug<br />

and<br />

and<br />

Play<br />

Play<br />

Egypt<br />

Egypt<br />

MOZAMBIQUE<br />

MICTI Technology and MADAGASCAR<br />

Bus<strong>in</strong>ess Centre<br />

ZIMBABWE<br />

I-Hub Malagasy<br />

Ski<br />

Ski<br />

Hub<br />

Hub<br />

Initiative<br />

Initiative<br />

Hypercube<br />

Hypercube<br />

Hub<br />

Hub<br />

Muz<strong>in</strong>da<br />

Muz<strong>in</strong>da<br />

Umuzi<br />

Umuzi<br />

BOTSWANA<br />

Botswana<br />

Botswana<br />

Innovation<br />

Innovation<br />

Hub<br />

Hub<br />

Chaetsho<br />

Chaetsho<br />

Technology<br />

Technology<br />

Hub<br />

Hub<br />

First<br />

First<br />

Steps<br />

Steps<br />

Venture<br />

Venture<br />

Center<br />

Center<br />

INDIAN OCEAN<br />

TANZANIA<br />

K<strong>in</strong>u<br />

K<strong>in</strong>u<br />

Dar<br />

Dar<br />

es<br />

es<br />

Salaam<br />

Salaam<br />

Open<br />

Open<br />

Knowledge<br />

Knowledge<br />

Community<br />

Community<br />

Innovation<br />

Innovation<br />

Space<br />

Space<br />

TANZICT<br />

TANZICT<br />

Dar<br />

Dar<br />

Tek<strong>in</strong>ohama<br />

Tek<strong>in</strong>ohama<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

Incubator<br />

Incubator<br />

Buni<br />

Buni<br />

Hub<br />

Hub<br />

MAURITIUS<br />

Cybercity mLab<br />

SOUTH AFRICA<br />

Bandwidth<br />

Bandwidth<br />

Barn<br />

Barn<br />

Umbono<br />

Umbono<br />

Silicon<br />

Silicon<br />

Cape<br />

Cape<br />

Impact<br />

Impact<br />

Amplifier<br />

Amplifier<br />

Codebridge<br />

Codebridge<br />

Angel<br />

Angel<br />

Hub<br />

Hub<br />

0 500 1,000 Miles<br />

Eastern<br />

Eastern<br />

Cape<br />

Cape<br />

Information<br />

Information<br />

Technology<br />

Technology<br />

Initiative<br />

Initiative<br />

Smart<br />

Smart<br />

Xchange<br />

Xchange<br />

0 500 1,000 Kilometers<br />

0<br />

500<br />

500<br />

1,000<br />

1,000<br />

Miles<br />

Miles<br />

Coded<strong>in</strong>Braam<br />

Coded<strong>in</strong>Braam<br />

Innovation<br />

Innovation<br />

by<br />

by<br />

Design<br />

Design<br />

This map was produced by the Map Design Unit of The World Bank.<br />

SoftStart<br />

SoftStart<br />

Technology<br />

Technology<br />

The boundaries, colors, denom<strong>in</strong>ations 0<br />

and any other 500<br />

500<br />

<strong>in</strong>formation 1,000<br />

1,000<br />

Kilometers<br />

Kilometers<br />

The<br />

The<br />

House<br />

House 4<br />

Hack<br />

Hack<br />

shown on this map do not imply, on the part of The World Bank<br />

mLab<br />

mLab<br />

Southern<br />

Southern<br />

Africa<br />

Africa<br />

GSDPM Group, any judgment on the legal status of any territory, This or map anywas produced by the Map Design Unit of The World Bank.<br />

Start-up<br />

Start-up<br />

Garage<br />

Garage<br />

Map Design Unit endorsement or acceptance of such boundaries.<br />

This map was produced by the Map Design Unit of The World Bank.<br />

The boundaries, colors, denom<strong>in</strong>ations and any other <strong>in</strong>formation<br />

The boundaries, colors, denom<strong>in</strong>ations and any other <strong>in</strong>formation<br />

The<br />

The<br />

Hub<br />

Hub<br />

shown on this map do not imply, on the part of The World Bank<br />

shown on this map do not imply, on the part of The World Bank<br />

Rlabs<br />

Rlabs<br />

GSDPM Group, any judgment on the legal status of any territory, or any<br />

Group, any judgment on the legal status of any territory, or any<br />

Invo<br />

Invo<br />

Tech<br />

Tech<br />

<strong>in</strong>cubator<br />

<strong>in</strong>cubator<br />

Map Design Unit<br />

MAY 2014<br />

Map Design Unit endorsement acceptance of such boundaries.<br />

endorsement Source: or World acceptance Bank, of http://blogs.worldbank.org/ic4d/weve-updated-africa-tech-hub-map-us<strong>in</strong>g-your-suggestions.<br />

such boundaries.<br />

The<br />

The<br />

Innovation<br />

Innovation<br />

Hub<br />

Hub<br />

NAMIBIA<br />

Red Red Sea Sea<br />

ETHIOPIA<br />

IceAddis<br />

IceAddis<br />

Mekelle<br />

Mekelle<br />

ICT<br />

ICT<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

Incubator<br />

Incubator<br />

MOZAMBIQUE<br />

MICTI<br />

MICTI<br />

Technology<br />

Technology<br />

and<br />

and<br />

Bus<strong>in</strong>ess<br />

Bus<strong>in</strong>ess<br />

Centre<br />

Centre<br />

SOMALIA<br />

Somaliland<br />

Somaliland B<br />

KEN<br />

iHub<br />

iHub<br />

Aro<br />

Aro<br />

Fa<br />

Fa<br />

m:Lab<br />

m:Lab<br />

Start-<br />

Start-<br />

Growt<br />

Growt<br />

Nokia<br />

Nokia<br />

@iLab<br />

@iLab<br />

NaiLa<br />

NaiLa<br />

MADAGASCAR<br />

I-Hub<br />

I-Hub<br />

Malagasy<br />

Malagasy<br />

INDIAN OCEA


Photo: © Syed Muhammad Rafiq for ADB<br />

phone, it also implies that the transition to new<br />

technologies will pose a bigger challenge for users.<br />

The leapfrogg<strong>in</strong>g technologies that have the best<br />

chance of be<strong>in</strong>g scaled up today are precisely those<br />

that seek to avoid the need to build on previously<br />

learned basics.<br />

A priority for poor countries is to <strong>in</strong>vest <strong>in</strong><br />

the right k<strong>in</strong>ds of knowledge so that imported<br />

technologies can be more effectively harnessed<br />

and adapted for productive use. But it is fiendishly<br />

hard to identify these k<strong>in</strong>ds of knowledge.<br />

In Africa <strong>in</strong> recent years, a popular approach<br />

to foster<strong>in</strong>g such knowledge has been to create<br />

technology hubs. These hubs provide environments<br />

where new bus<strong>in</strong>esses can be <strong>in</strong>cubated and<br />

commercial partners can be l<strong>in</strong>ked to designers<br />

and entrepreneurs. Figure 1 shows the location of<br />

over 100 hubs as of June 2014. But it rema<strong>in</strong>s to<br />

be seen if these hubs can succeed <strong>in</strong> foster<strong>in</strong>g a<br />

new culture of digital entrepreneurship and can<br />

adequately address the broader knowledge deficit<br />

that constra<strong>in</strong>s technological adoption.<br />

The second issue that expla<strong>in</strong>s the limited<br />

adoption of new technologies <strong>in</strong> develop<strong>in</strong>g<br />

countries is the broader ecosystem with<strong>in</strong> which<br />

the enterprises that market these technologies<br />

operate. An unsupportive ecosystem makes viable<br />

bus<strong>in</strong>ess models harder to identify, and makes<br />

scal<strong>in</strong>g up a more elusive goal.<br />

An ecosystem can be unpacked <strong>in</strong>to three parts:<br />

value cha<strong>in</strong>s, public goods, and policy and regulation.<br />

4 Weak value cha<strong>in</strong>s are a much-cited problem<br />

fac<strong>in</strong>g enterprises <strong>in</strong> poor economies. Common<br />

problems <strong>in</strong>clude unreliable or uncompetitive<br />

suppliers, which <strong>in</strong>crease costs for enterprises<br />

and their customers; limited f<strong>in</strong>anc<strong>in</strong>g along the<br />

value cha<strong>in</strong>, which creates bottlenecks; and the<br />

limited availability of high-quality professional<br />

services, such as those provided by accountants<br />

and lawyers. The weak provision of public goods,<br />

rang<strong>in</strong>g from power to ports, can easily cause prices<br />

to spiral out of control and underm<strong>in</strong>e bus<strong>in</strong>ess<br />

models. Quality standards, consumer education<br />

and market <strong>in</strong>formation are also often deficient<br />

<strong>in</strong> low-<strong>in</strong>come markets, and their public-good<br />

characteristics present obvious challenges for how<br />

their provision can be expanded and coord<strong>in</strong>ated.<br />

Constra<strong>in</strong><strong>in</strong>g, ambiguous or absent policies and<br />

regulations pose another obstacle for enterprises<br />

<strong>in</strong>troduc<strong>in</strong>g new technologies and add to <strong>in</strong>vestors’<br />

uncerta<strong>in</strong>ty.<br />

The entrepreneurs who participated <strong>in</strong> the<br />

roundtable stressed the importance of ecosystem<br />

factors <strong>in</strong> enabl<strong>in</strong>g the leapfrogg<strong>in</strong>g technologies<br />

that they are seek<strong>in</strong>g to propagate to succeed.<br />

Strik<strong>in</strong>gly, some stressed that they needed more<br />

entrants, or competitors, <strong>in</strong>to their market <strong>in</strong><br />

order to foster greater ecosystem effects. Others<br />

suggested that be<strong>in</strong>g too far out <strong>in</strong> front of the<br />

market posed excessive risks. Such arguments<br />

are unlikely to be heard among technology firms<br />

<strong>in</strong> Silicon Valley.<br />

A focus on ecosystem conditions is a useful<br />

way of del<strong>in</strong>eat<strong>in</strong>g both the limits and the opportunities<br />

posed by leapfrogg<strong>in</strong>g technologies. The<br />

roundtable participants agreed that no amount of<br />

leapfrogg<strong>in</strong>g can overcome <strong>in</strong>adequacies <strong>in</strong> some<br />

fundamental capacities of an economy—<strong>in</strong>clud<strong>in</strong>g<br />

its <strong>in</strong>stitutions and human capital. At the same<br />

time, some new technology platforms, such as<br />

the Internet and mobile payments, create new<br />

ecosystems of their own, which provide opportunities<br />

to redef<strong>in</strong>e an economy’s characteristics and<br />

for new technologies to piggyback on others, so<br />

that scale will beget scale.<br />

4. Harvey Koh, Nidhi Hegde and Ashish Karamchandani, “Beyond the<br />

Pioneer: Gett<strong>in</strong>g Inclusive Industries to Scale,” April 2014, http://www.<br />

beyondthepioneer.org/wp-content/themes/monitor/Beyond-the-<br />

Pioneer-Report.pdf.<br />

23

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