E-Bulletin July-August 2014_25_vol1

1.0 - June – July Edition
Meet Malaysia Airports’
New Man at the Helm
DATUK
BADLISHAM
GHAZALI

Editor’s Notes
Greetings and a warm welcome to our very first issue!
We couldn’t be more excited to have made it to this point. This first issue has truly been a labour of love
by the whole team and all the contributors who supported the magazine’s reappearance since our
In-TOUCH days. I cannot thank everyone enough for their encouragement and enthusiasm.
Please take some time to flip through our magazine. You will notice three main sections of this internal
magazine. What’s Up?, is our ‘highlights page’ and for this very first edition, we managed to have a
casual chat with our new Managing Director, Datuk Badlisham about work, life and his interpretation of
the balance between the two. What’s Happening? features a list of our noteworthy events throughout
June/ July. Do not forget to check out our What’s Coming? section to keep informed of what is coming
near you in HQ and any other airports nationwide. On top of these three main sections, there are a few
sub-sections that will provide you with some interesting random facts, book recommendations, useful
tips etc.
“
We couldn’t be more excited
to have made it to this point.
This first issue has truly been
a labour of love by the whole
team and all the contributors
“
We are also happy to welcome any article/ content contributors, so if you have any stories, materials
and ideas and would like to share it with us, please feel free to drop us a note.
We hope you enjoy this first issue. We welcome your feedback as we experiment, tweak and fine-tune
over the next few issues; share your thoughts with us at corpcomm@malaysiaairports.com.my
Selamat Hari Merdeka!
c o n t e n t s
w h a t ’s h a p p e n i n g
4
k l i a 2 i s N o w O f f i c i a l l y
L a u n c h e d
5
M a j l i s B e r b u k a P u a s a
B e r s a m a M e d i a
6
O n t h e c o v e r
D a t u k
B a d l i s h a m
s u c c e e d s
T a n S r i B a s h i r
a s M a l a y s i a
A i r p o r t s ’
M a n a g i n g
D i r e c t o r.
o n t h e s c e n e
8
10
K L I A C e l e b r a t e s 1 6 Ye a r s
S e r v i n g t h e N a t i o n
7
P e r h i m p u n a n H a r i
P e k e r j a 2 0 1 4
i S t y l e F a s h i o n
K L I A 2 0 1 4
M a j l i s B a c a a n Ya s s i n ,
B e r b u k a P u a s a d a n
S o l a t T a r a w i k h
c h i l l o u t
S a m p a i k a n S a l a m
M e r d e k a E d i t i o n : 20
A i d i l f i t r i
K L I A - L o o k i n g B a c k T o
L o o k F o r w a r d 21 T h e B o o k C l u b
22 H a p p y M e r d e k a D a y
l i v i n g t h e b r a n d
w h a t ’s u p
16
u p c l o s e & p e r s o n a l
12
D a t u k
B a d l i s h a m
G h a z a l i
18
M a l a y s i a A i r p o r t s
B r a n d C u l t u r e J o u r n e y
19
L i v i n g t h e B r a n d
A c t i v i t i e s
h r @ 3 6 0 ’
23
W h a t i s
3 6 0 D e g r e e s ?
P r o m o t i n g
H e a l t h y
H a b i t s

WHAT’S COMING?
SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
Beyond Borders
English
Language
Programme
SK Duyung
K. Terengganu
Terengganu
Beyond Borders
English
Language
Programme
SK Bachang
Melaka
31
2
9
18
3
10
19 20 21 22
26
Majlis Bacaan
Yassin dan Tahlil
MH17 & MH370
26 August
Masjid KLIA
Invest
Malaysia UK
1-2 September
Hyatt Regency
The Churchill
London
2
9
MAHB Golf
Tournament
6 September
Amverton Cove
Golf
Beyond Borders
English
Language
Programme
SK Patau-Patau
WP Labuan
3
10
28
Program ‘Jom Bersama HR’
27 & 28 August
MAHB HQ
4
11
Majlis Konvokesyen SLDN Malaysia
Airports & Penyerahan Dokumen
NOSS
11 September
Sama-Sama Hotel KLIA
29
7 8
12
Aeronita
Luncheon with
YBhg Datin
Rogayah
Ibrahim
28 August
Food Apron
MAHB HQ
september\august
23
13
EDITORIAL BOARD
A d v i s o r
Datuk Badlisham Ghazali
E d i t o r- I n - C h i e f
Nik Anis Nik Zakaria
E d i t o r
Ida Rahayu Mohd Jamli
C o o r d i n a t o r
Shahreen Rahim
C r e a t i v e D i r e c t o r / D e s i g n e r
Mohd Khaider Md Yusof
P h o t o g r a p h e r
Mohd Ezwan Abdul Rahman
Azad Abdul Hamid
C o n t r i b u t o r s
Noor Hafiza Ruslan
Mohamad Faisally Mohd Rusdy
Rahayu Mat Yatim
Raja Amirul Raja Nasrun
Shahreen Rahim
Afaf Najib

WHAT’S HAPPENING?
klia2 IS NOW OFFICIALLY LAUNCHED
klia2 Terminal (klia2), the world’s largest
purpose built terminal for low cost carriers
was officially launched by the Prime
Minister YAB Dato’ Sri Mohd Najib Tun
Abdul Razak on 24 June 2014,
augmenting Malaysia’s already strong
presence in the global aviation industry.
klia2 began commercial operations on 2
May this year and since then has
successfully handled more than thirteen
million passenger movements and 90,000
aircraft movements.
During the launch, klia2 was also officially
inducted into the Malaysia Book of Records
(MBR) for the “Biggest Purpose Built
Terminal for Low-Cost Carriers & First
Airport Terminal Sky Bridge”.
The certificate was presented to the Chairman of
Malaysia Airports Tan Sri Wan Abdul Aziz Wan
Abdullah by MBR managing director Tan Sri Danny
Ooi.
Later, the Prime Minister also launched gateway@
klia2, the landside mall located between the drop-off
point and the main terminal at klia2.
He also officially launched the KLIA Ekspres and
KLIA Transit service to klia2 besides the Sama-sama
Express - Terminal Airside Transit Hotel, located in
the international departure area.
Also present were the Prime Minister’s wife, Datin
Seri Rosmah Mansor, acting Transport Minister, Datuk
Seri Hishammuddin Tun Hussein, Communication
and Multimedia Minister Datuk Seri Ahmad Shabery
Cheek, Managing Director of Malaysia Airports
(MAHB) Datuk Badlisham Ghazali and MAHB advisor
Tan Sri Bashir Ahmad.
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WHAT’S HAPPENING?
MALAYSIA AIRPORTS ERATKAN HUBUNGAN DENGAN
MEDIA & AGENSI MELALUI MAJLIS BERBUKA PUASA
empena bulan Ramadhan yang mulia,
Malaysia Airports mengambil kesempatan untuk
terus mengeratkan hubungan baik dengan pihak
media dan lain-lain agensi melalui dua majlis
berbuka puasa.
Pada 3 Julai, Malaysia Airports meraikan lebih 80
tetamu yang terdiri daripada petugas media Biro
Putrajaya dan warga kerja agensi lain di Majlis
Berbuka Puasa Malaysia Airports bersama Media
& Agensi Putrajaya di sebuah hotel di Putrajaya.
Antara tetamu yang hadir adalah ketua-ketua biro
media Putrajaya dan pegawai-pegawai dari
Kementerian Pengangkutan, Biro Pengaduan Awam,
JPJ dan Imigresen.
Pada 10 Julai pula di sebuah hotel di Kuala Lumpur,
Malaysia Airports meraikan seramai 200 warga
media Kuala Lumpur di Majlis Berbuka Puasa
Malaysia Airports bersama Media. Kebanyakan
tetamu terdiri daripada editor kanan, editor, penerbit
dan wartawan-wartawan media yang berpengkalan
di Kuala Lumpur.
Datuk Badlisham Ghazali, beramah mesra dan ‘selfie’ bersama jemputan media dan agensi
Majlis ini adalah sebahagian daripada aktiviti ‘stakeholder engagement’ Malaysia Airports
sebagai usaha berterusan untuk memelihara hubungan baik dengan pihak media dan
agensi-agensi yang berkaitan. Selain itu majlis ini juga turut memberi peluang kepada
Malaysia Airports untuk saling kenal-mengenal dengan pihak media dan agensi berkaitan
ke arah mewujudkan hubungan kerja dan persefahaman yang lebih baik.
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WHAT’S HAPPENING?
KLIA CELEBRATES
16 YEARS SERVING
THE NATION
KL International Airport (KLIA) celebrates its
16th anniversary this year and continues to
play an important part in the development of
the nation’s aviation industry. Since its opening
in 1998, KLIA has received accolades in both
the domestic and international arena,
cementing its position around the globe as one
of the best airports in the world, in its class.
This year, KLIA continued its superb streak in Skytrax
World Airport Awards when it was voted the second
best airport (serving 40-50 million passengers) in the
Skytrax 2014 World’s Airport Awards, a most prestigious
accolade for the world airport industry. KLIA has been
consistently receiving accolades from Skytrax since
2010, which is a testament to the company’s efforts in
pursuing its mission of creating joyful experiences by
connecting people and businesses.
“
We must continue to
evaluate and measure the
levels of service delivered
and understand the areas
of improvement required
to continue delighting our
customers.
“
- Datuk Badlisham Ghazali
KLIA recorded healthy growth for 2013 which was
strongly attributed to a number of factors such as increased
number of flight frequencies, commencement of
new routes from the airline partners and the success of
Malaysia Airports’ airline incentive programme. To illustrate
this growth, KLIA recorded a total of 47.5 million
passengers in 2013 representing 19.1% growth from
2012. The birth of klia2 is projected to lead KLIA into
handling a total of 52 million passengers per annum
thereby putting it in a new league for airports handling
50 million+ passengers according to the Airport Service
Quality (ASQ) categorisation.
Datuk Badlisham Ghazali, the Managing Director of
Malaysia Airports with Dato’ Azmi Murad, Senior
General Manager Operations Services and Encik Suhaimi
Mubin, General Manager of MA Sepang.
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WHAT’S HAPPENING?
Perhimpunan Hari Pekerja 2014
Kira-kira 10,000 pekerja sektor awam dan
swasta hadir di Perhimpunan Hari Pekerja
2014 bertemakan ‘Pekerja Berinovasi Pemacu
Transformasi‘ yang telah berlangsung di
Pusat Dagangan Antarabangsa Melaka (MITC).
Program anjuran Kementerian Sumber Manusia
ini telah dirasmikan oleh Perdana Menteri
Malaysia, YAB Dato’ Sri Mohd Najib Tun Abdul
Razak.
Perdana Menteri juga telah menyampaikan
13 anugerah termasuk Anugerah Majikan
1Malaysia yang telah dimenangi oleh
Malaysia Airports Holdings Berhad.
Pengiktirafan ini dianugerahkan kepada
majikan yang mengutamakan kebajikan
pekerja serta pembangunan modal insan
Malaysia Airports telah membawa pulang
sebuah trofi, wang tunai RM10,000 dan sijil
penghargaan.
Yang Berbahagia Tan Sri Dato’ Sri Dr Wan
Abdul Aziz Wan Abdullah Pengerusi Kumpulan
MAHB dan Ir Suradini Abdul Ghani Pengurus
Besar Kanan HRS telah hadir bagi pihak
Syarikat untuk menerima anugerah tersebut
daripada Perdana Menteri.
Dalam perhimpunan itu juga, Malaysia
Airports yang telah diwakili oleh 23
kakitangan daripada pelbagai bahagian/unit
termasuk AVSEC dan AFRS turut sama terlibat
dalam persembahan berkonsepkan ‘cultural
dance’ dihadapan 10, 000 kakitangan yang
hadir. Malaysia Airports bersama 54
organisasi lain daripada pelbagai sektor
juga turut diberi peluang untuk membuka
gerai kerjaya dan dianggarkan seramai 500
pengunjung telah berkunjung ke gerai kerjaya
Malaysia Airports untuk meninjau peluang
– peluang pekerjaan yang ditawarkan di
Malaysia Airports.
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ON THE SCENE
iStyle Fashion KLIA 2014
The scene was set at KL International Airport (KLIA) and our search for the iStyle Fashion KLIA 2014 ended
with a real bang! A total of 21 teams comprising three members each (a designer, stylist and publicist) went
through four months of preliminary judging and only eight were selected to compete in the finale.
Senior General Manager of Malaysia Airports Commercial Division Faizah Khairuddin heated up the afternoon
by revealing the winning teams (see below for full list of winners) that walked away with prizes worth a total
of RM7, 500.
Dream Team, winners of “Barbie’s Wonderland” Heat 3 and the Final Challenge
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ON THE SCENE
MAJLIS BACAAN YASSIN, BERBUKA
PUASA DAN SOLAT TARAWIH
Pengarah Urusan Malaysia Airports
Holdings Berhad, Datuk Badlisham
Ghazali telah hadir ke Majlis Bacaan Yassin,
Berbuka Puasa dan Solat Tarawih bersempena
sambutan Ramadan bersama-sama
kakitangan Malaysia Airports. Hadir
sama adalah isteri beliau, Datin Rogayah.
Kira-kira 600 kakitangan termasuk pihak
pengurusan kanan Malaysia Airports dan
penduduk setempat telah hadir pada majlis
berkenaan yang turut dijamu dengan hidangan
moreh sebaik sahaja selesai solat tarawih.
Pada majlis itu, Datuk Badlisham juga
menyampaikan sumbangan zakat kepada
sembilan asnaf yang terdiri daripada
kakitangan Malaysia Airports.
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WHAT’S UP?
UP CLOSE & PERSONAL WITH
DATUK
BADLISHAM
GHAZALI

WHAT’S UP?
From IT Geek to Aviation ‘Pilot’. This may
be a fitting title for a book on Datuk
Badlisham Ghazali, if he chooses to write
one, that is.
Not that the Managing Director of
Malaysia Airports, which he has helmed for
two months now, has the time to pen his
memoirs.
These days, the 51-year-old computergeek-turned-corporate
leader is busy steering
Malaysia Airports to greater heights.
Despite his busy schedule, the
charismatic Datuk Badlisham (Datuk Bad)
managed to find the time to sit down for
a short interview with Malaysia Airports
Newsletter (MAN) team

Datuk Badlisham with our partners from Mitsui Fudosan; developer of Mitsui Outlet Park due to be opened in February 2015
MAN: We were reading an article about
you online in which you admitted that you
were once a geek. Is that a reason why you
decided to pursue in Computer Science
back in university?
Datuk Bad: When I was about to enter
university, computers was something very new and
considered very avant garde. It was said then, that
in the future, computers will run the world. So to
me, it symbolised something exciting – apart from
the fact that it offered an alternative to the more
traditional courses that students pursue, such as
law, accountancy etc. It was such a new area that
our lecturers were not very much older than us!
MAN: What do you bring to your current job
from your previous job experiences, having
worked with HP Malaysia and MDeC
Datuk Bad: There is a common factor in all
the roles I have been in - managing people. It
does not matter if you are in an IT company,
government agency or a public listed company.
As a CEO, it is required of you to have clarity of
vision and mission, to have the ability to drive and
motivate people, and to understand where the gaps
are so that they can be addresses. My intention is to
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add value by inspiring our people not just to deliver their
best but to also be creative and constantly innovate.
MAN: How do you balance the many aspects
of your job?
Datuk Bad: By acknowledging that there are
interdependent units. When I was in MDeC, there
were people who felt that we were spending too
much time explaining to the government, instead
of just engaging with our customers. But this is
not a zero sum game. The effort we spared in
explaining to the government was not at the expense
of our customers. Moreover, our business had an
impact on the rakyat as well and not just businesses.
It is a similar situation here. We have a large
group of different stakeholders – employees,
shareholders, board of directors, airlines etc. It is
important for us to realise how these groups are
interconnected and how our decisions will affect
them all.
MAN: How do you usually practice
work/life balance?
Datuk Bad: This is not something that is easy for me
to do [laughs]. I think it’s important to have balance

Datuk Badlisham during his recent working visit to Sabiha Gokcen International Airport in Istanbul, Turkey
but it’s easier said than done. One thing we Malaysians don’t do very well
(but we should) is to schedule our vacation time. I try to do this. For
me, this is one of those things where you just have to force
yourself to commit to and do it. This requires you to
admit that the world will not stop revolving just
because you go on vacation [laughs again].
MAN: When you do get time off
work, what are your hobbies
Datuk Bad: I play golf. I like golf
because apart from the exercise,
it allows you to compete against
yourself. When you play in a team sport, the
team depends on you. Similar to when you
are the CEO or MD, people depend on you for
results. But when you are a golfer, nobody
depends on you, it’s all up to you. So I guess
it is a great escape for someone like me
and why it is so attractive among the C levels.
Other than that I like to read business and
management books mostly articles from Harvard
Business Review to Fortune magazine and entrepreneur
magazines.
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WHAT’S UP? - MERDEKA EDITION
What better time to assess
Malaysia’s achievement in the
aviation industry
particularly in the
development of our pride and
joy, KL International
Airport (KLIA) than now, when
the whole nation celebrates its
57th year of Merdeka!
KLIA- LOOKING
Looking back at the past 57 years, we can say with pride that Malaysia has indeed come a very long way specifically in airports
development, having transformed from a small airport in Taiping back in 1929 to the recent opening of Malaysia Book of Records’
“Biggest Purpose Built Terminal for Low Cost Carriers & First Airport Terminal Sky Bridge”, klia2.
In this Merdeka edition, let us take you right back to our humble beginnings!
1933 1936
An Imperial Airways’ Armstrong Whitley
Atlanta aircraft ‘Aurora’, which landed at
Sungai Besi Airfield, Kuala Lumpur, was
probably the first commercial aircraft of an
international service to use the aerodrome.
The Sungai Besi Airfield (originally an old
tin tailing mine covered by grass) was one
of the two airstrips located in Selangor, the
other being at Port Swettenham
(now Port Klang).
Improvement of the Sungai Besi Airfield
which was commissioned as an all-purpose
landing ground, “.... a conditioned area 600
yards by 800 yards oriented approximately
North East-South West” and was licensed
for light and medium aircraft “up to a gross
weight of 5,500 lbs.”
1965
Official opening of the RM52 million Kuala
Lumpur International Airport at Subang by
Duli Yang Maha Mulia Seri Paduka Baginda
Yang Dipertuan Agong, Tuanku Syed Putra
Ibni al Marhum Syed Hassan Jamalullail.
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Upon KLIA’s completion, Subang Airport’s
Terminal 1 building was demolished. Malaysia
Airports agreed to redevelop the remaining
Terminal 3 to create a specialist airport for
turboprop and charter planes surrounded by a
residential area and a business park. The IATA
airport code KUL was transferred from Subang
Airport, which currently handles only turboprop
aircraft, general aviation and military aircraft.
Subang Airport’s IATA code was changed to SZB.
1998
Queen Elizabeth II and her
husband, the Duke of Edinburgh
Prince Philip arrived via the
modern KL International Airport
for the Kuala Lumpur 98
Commonwealth Games closing
ceremony on 20th September
1998. She was one of the first
guests of the new Bunga Raya
VVIP Complex.
2006
The airport is the major hub of
Malaysia Airlines, MASkargo, AirAsia,
AirAsia X, Malindo Air and Department
of Civil Aviation (DCA). The 36,000
square metres (390,000 sq ft).
Low cost carrier terminal (LCCT) was
opened at Kuala Lumpur International
Airport on 23 March 2006 to cater for
the growing number of users of low
cost airlines, especially the passengers
of Malaysia’s “no-frills” airline, AirAsia
which was designed and built in
accordance to the low cost carrier
business model.

BACK TO LOOK FORWARD!
1993
The ground breaking ceremony for Kuala
Lumpur International Airport (KLIA) took
place on 1 June 1993 when the government
decided that the existing Kuala Lumpur
airport, then known as Subang International
Airport (now Sultan Abdul Aziz Shah Airport)
could no longer handle future demands.
1998
Kuala Lumpur International Airport was
officially inaugurated by the 10th Yang
di-Pertuan Agong, Tuanku Ja’afar of
Negeri Sembilan, on 27 June 1998 at 20:30
MST, in time for the 1998 Commonwealth
Games. It was a moment of reckoning as
the new airport, sparkling like a fairyland
and visible from as far as 15 km away,
beckoned the 1500 spectators who came to
witness its opening.
2014
Following the opening of klia2, the new
terminal built for low cost air-travel, the
LCCT ceased operations on 9 May 2014
and all low-cost carrier flights are now
operating out of klia2.
klia2 started its operations on 2 May
2014. The terminal is located 2 km away
from KLIA’s Main Terminal Building (MTB).
klia2 is built to cater for the explosive
growth in low cost travel in the region
and has replaced the former LCCT.
Built at a cost of approximately RM4 billion
(US$1.3 billion), klia2 is the world’s largest
purpose-built terminal dedicated to low-cost
carriers and it is designed to cater for 45
million passengers a year with future capacity
expansion capability. The terminal is served by
a dedicated 4 km runway (KLIA’s Runway 3) and
a 141.3 m air-traffic control (ATC) tower, making
it the world’s tallest ATC tower.
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LIVING THE BRAND
Malaysia Airports Brand Culture Journey
Malaysia Airports has recently introduced our the new vision and mission statement together
with Brand DNA and its Individual Commitment. This exercise is targeted to further strengthen the
brand of Malaysia Airports through employees internalising the brand culture, mission and vision
of the company.
KLIA
WHAT IS OUR VISION & MISSION
Vision: To be the global leader in creating airport cities
What does it mean?
To be the global leader… (Becoming a world benchmark)
…in creating airports cities by 2020 (for spearheading the establishment
of urban townships and communities around the airports)
Mission: Together we create joyful experiences by connecting
people and businesses
What does it mean?
Together… (with the support of all our external partners such as airlines, retailers,
government agencies, contractors, media and the public)
…we create joyful experiences... (Hand in hand with all our colleagues we provide and
facilitate delightful and meaningful experiences for all our stakeholders)
…by connecting people and businesses (Meaningful experiences are created when
people from different geographies, different cultures, different backgrounds, different
offerings and different needs converge in one place)
WHY DO WE HAVE THE BRAND DNA?
As a guideline for employees in portraying ourselves in line with our company’s image
To unite employees of Malaysia Airports. We are our own brand
To ensure that all employees are consistent in our portrayal and behaviour
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“LIVING THE BRAND” Activities
Malaysia Airports’ Super Trainer
Malaysia Airports’ Song Writing Competition

Chill Out-Edisi Aidiltiri Sampaikan Salam Aidilfitri
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Chill Out - THE BOOK CLUB
MERDEKA EDITION -
SPOTLIGHT ON LOCAL GEMS!
Kampung Boy (Kampung Boy #1)
By Mohammad Nor Khalid
Kampung Boy is a favourite of millions of readers in
Southeast Asia. With masterful economy worthy of
Charles Schultz, Lat recounts the life of Mat, a Muslim boy
growing up in rural Malaysia in the 1950s: his adventures
and mischief-making, fishing trips, religious study, and
work on his family’s rubber plantation. Meanwhile, the
traditioal way of life in his village (or kampung) is
steadily disappearing, with tin mines and factory jobs
gradually replacing family farms and rubber
small-holders. When Mat himself leaves for boarding
school, he can only hope that his familiar kampung will
still be there when he returns. Kampung Boy is hilarious
and affectionate, with brilliant, super-expressive artwork
that opens a window into a world that has now nearl
vanished.
Note: We highly
recommend this book to
anyone and everyone
especially MalaysianS
Sometimes its good to be
reminded of such things so
that we will be more
grateful for the comforts
we have today.
Note: The design of the book
is unique. Slip it out of its
envelope and it looks like a
notepad one would have on
one’s writing desk. The back of
the book says that “This book
is not damaged. It is
intentionally designed with the
“yet-to-be-perfected” look. Read
it, and you’ll understand why.
“Yasmin How You Know?”
By Orked binti Ahmad (Compiler), Jovian Lee Lit Hong (Compiler)
“Yasmin How You Know? “ is a compilation of Yasmin
Ahmad’s apparent ridiculousness but which are actually gems of
her wisdom and wit. Contributed by those close to her, you may
notice some are written in present tense - because to them, she’s
still very much alive - just not in a physical sense. the anecdotes
here range from her days as a student, her many different phases
in life, right up to the day of her passing. You’ll find poems which
Yasmin wrote, and photographs which she took (many may not
know Yasmin was an accomplished poet and photographer). Also
included are the last two TV commercial scripts written by her
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Chill Out - MERDEKA EDITION
H A P P Y M E R D E K A DAY !
HERE ARE 5 WAYS TO
DISPLAY NATIONAL PRIDE
1. Identify Malaysia’s strengths
While it’s important to be honest, it’s also important to not be constantly negative.
Whenever conversations in the office turn to national topics and events, objectively
contribute, but resist cynicism. Keeping in mind the strengths and advantages of
Malaysia will help in this regard!
2. Get to know your ‘neighbours’
Harmonious living begins with society and the best way to share the muhibbah spirit is to
practise community living right in your own office. Get to know
your colleagues from various backgrounds and learn how
to create an understanding culture. Also, remember to
invite them over during festive seasons.
3. Support local sports and the arts!
We know more about overseas talents and sporting events than we do our own.
Why not plan a group visit with your colleagues and channel some of that passion
towards local acts? Malaysia has plenty of sporting, artistic and intellectual talent
that it’s only deserving that they receive some support from their countrymen.
4. Tour Malaysia
It’s sad how some of us have visited more countries overseas than we have of the numerous
towns and islands in Malaysia. Ask your colleague to join you for a short weekend getaway
during this coming Merdeka public holiday in different parts of east and Peninsular Malaysia
for a truly enriching vacation that won’t break the budget.
5. Fly our flag with pride!
22 Newsletter
It’s that time of the year to fly our national flag with pride.
Malaysian flags can be purchased for a small sum so it doesn’t
cost much to display the Jalur Gemilang in your office - Change
your laptop wallpaper to a Malaysian flag or stick them on your
cubicle walls.

HR @ 360’
What is 360 Degrees?
Feedback on observed behaviors and performance from a circle of raters
for the Job Competency Model assessment.
Superior
Internal
Customer
360
Degrees
Subordinate
Peer
To ensure
standardization and
consistency of
performance
management
processes across
MAHB
centralised
HR Administrator will
administer all activities in the
Performance Management
Online System prior to each
Performance Cycle
Monitoring of all the
Performance Management
Processes in the system during
the assessment period
Define performance
goals and setting
individual expectations
Conduct mid year review
to assess how well the goals
are being met
Review and adjust
performance goals and
expectations
Conduct year-end review
to assess how well the goals
and competencies are being
met
Performance Moderation
Process and establish
final rating according to
Performance Distribution
Curve
Promoting healthy habits
snacks to keep you energised
Whole-grain bread
Yoghurt
Cottage Cheese
Fresh fruit
Milk
Salad greens
23 Newsletter

OUR THOUGHTS AND
PRAYERS ARE WITH THE
FAMILIES AND FRIENDS
OF THOSE ON BOARD OF
MH370 & MH17 IN MEMORIAL
FLIGHT MH370 & MH17
LOVE TO YOU FROM OUR FAMILY TO YOURs
MALAYSIA AIRPORTS HOLDINGS BERHAD