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Pass4sure CompTIA CD0-001 Exam Questions & Practice Tests

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Question: 1<br />

A content management solution has been designed for a company. In order to complete the<br />

implementation it will be necessary to remove user access to the content management database for<br />

several hours a day for several weeks. How should this requirement be addressed?<br />

A. Solicit the vendors' input for the best times to conduct implementation tasks.<br />

B. Solicit the solution owner's input for the best times to conduct implementation tasks.<br />

C. Redesign the solution so that all of the implementation can be handles in one 24-hour period.<br />

D. Indicate to the solution owner that the best time for implementation tasks is 10 pm - 12 am daily.<br />

Answer: B<br />

Question: 2<br />

An Implementation Plan for a new imaging application should contain which activities?<br />

A. Forms design, create the document retention strategy document and layout the workflow rules and<br />

roles.<br />

B. integrate the production imaging system into the exsiting netwoke,connect it with the legacy<br />

systems,upgrade all of the desktop computers.<br />

C. Verify that images are delivered to the desktop, that the records are written in the database, and<br />

check that the images are stored on optical disks.<br />

D. difine production producers,creat user and techcical documention,administration and plan the rollout<br />

in the organization.<br />

Answer: D<br />

Question: 3<br />

Who is most likely to determine the origin of the bottlenecks if the productivity of a new workflow<br />

system is less than expected?<br />

A. End-user<br />

B. Help Desk<br />

C. IT Department<br />

D. System Integrator<br />

Answer: D<br />

Question: 4<br />

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A company, Certkiller Inc, is using 90% of its network capacity. They plan to scan 5,000 images per day<br />

to a network file server. In order to meet the increased demands on the system, which of the following<br />

should be increased?<br />

A. The network bandwidth.<br />

B. The number of scanners.<br />

C. The number of network servers.<br />

D. The number of users on the network.<br />

Answer: A<br />

Question: 5<br />

A customer is implementing a workflow system with electronic dossiers. During the design of the<br />

workflow it has been discovered that there are many exceptions to the process. What is the first step<br />

in handling the exceptions?<br />

A. Validate exceptions through a third party.<br />

B. Get a commitment on the number of exceptions.<br />

C. Redesign the workflow system to handle every exception.<br />

D. Recommend to the client that business processed be redesigned.<br />

Answer: D<br />

Question: 6<br />

All of the following are inputs to project schedule development EXCEPT:All of the following are inputs<br />

to project schedule development EXCEPT:<br />

A. change requests<br />

B. lead- and lag-times.<br />

C. resource requirements.<br />

D. resource availability.<br />

Answer: A<br />

Question: 7<br />

The Human Resources department receives applications: 10% by fax, 30% by e-mail, and 60% by mail.<br />

All applications are two-sided forms. Applications received by mail must be scanned into the<br />

Document Management System (DMS). If 300 applications are received by the Human Resources<br />

department per week, how many images will be scanned per week?<br />

A. 300<br />

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B. 360<br />

C. 400<br />

D. 600<br />

Answer: B<br />

Question: 8<br />

A legal customer wants to place identifying marks on each document as it is scanned. What is the<br />

procedure commonly called?<br />

A. Barcoding<br />

B. Imprinting<br />

C. Prefetching<br />

D. Thresholding<br />

Answer: B<br />

Question: 9<br />

A company is required to create a training class for a proposed Electronic Document Management<br />

System (EDMS). All of the following factors would be considered for end-user training EXCEPT:<br />

A. the assessed skill level of individuals.<br />

B. the document management needs of the organization.<br />

C. the architecture of the network.<br />

D. the current manual processes regarding documents.<br />

Answer: C<br />

Question: 10<br />

A client wishes to establish a Document Management System (DMS) for handling a large volume of<br />

standard documents to be scanned. The client wants to enable search capabilities for certain<br />

information on the documents. Which of the following is the MOST appropriate solution?<br />

A. Form recognition and entire document search<br />

B. Form recognition and index search<br />

C. Zonal OCR and entire document search<br />

D. Zonal OCR and index search<br />

Answer: D<br />

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Question: 11<br />

Hospital management is implementing a document management system. Research has indicated that<br />

nursing staff who will be using the system feel that they are understaffed and will not have time to<br />

enter the data. However, when questioned it was found that the nursed did not really know what the<br />

system was about. What key factor has been overlooked?<br />

A. A proper public relations exercise was not carried out.<br />

B. Access to a demonstration system has not been provided.<br />

C. Management has not explained that the system must be used.<br />

D. The end-uses have not been engaged in the entire process.<br />

Answer: D<br />

Question: 12<br />

During discovery phase interviews with key personnel, a previously unknown critical document type<br />

is identified. What should the next step be?<br />

A. Ignore the document type in order to avoid scope creep<br />

B. Include the document type in the project scope<br />

C. Document the discovery and complete a change order request form<br />

D. Discuss alternatives to including the document type<br />

Answer: B<br />

Question: 13<br />

A company has a single call center. It will introduce new products that will increase customer service<br />

calls. The company wants to handle an increasing number of calls without adding personnel or<br />

decreasing customer service levels. Which aspect of workflow technology should it consider?<br />

A. Pre-retrieval of customer folders<br />

B. Sorting of documents in a work queue<br />

C. Load balancing<br />

D. Work monitoring<br />

Answer: A<br />

Question: 14<br />

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Companies have always taken precautions with the physical security of their records. Which of the<br />

following security precautions is the most important when transmitting electronic documents over<br />

the Internet?<br />

A. Digitally sign and watermark all documents before publication.<br />

B. Limit access to the documents using encryption and authentication.<br />

C. Limit access to the documents by implementing a firewall and HTTPS.<br />

D. Require users to enter password and date of birth in order to access documents.<br />

Answer: B<br />

Question: 15<br />

A proposed scanner uses TIFF Group 4 compression. What will be the average size of a black and white<br />

A4 sized (8.5 inches x 11 inches or 216 mm x 279 mm) document at 600 dpi (24 dots per mm)?<br />

A. 50 K bytes<br />

B. 180 K bytes<br />

C. 210 K bytes<br />

D. 380 K bytes<br />

Answer: C<br />

Question: 16<br />

When reviewing potential software choices to propose to a client, the MOST important aspect to<br />

consider from the following is:<br />

A. the price of the potential software solution.<br />

B. how well the software meets the clients needs.<br />

C. the cost of the annual maintenance agreement of the software.<br />

D. how robust the software is.<br />

Answer: B<br />

Question: 17<br />

During the presentation of a prototype, a customer realizes that it has left out a critical security<br />

component. The customer has already approved the software requirements. What is the appropriate<br />

next step for the consultant?<br />

A. Ask the customer for a change request form.<br />

B. Agree to make the changes needed at no cost.<br />

C. Ask the development team to make the changes.<br />

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D. Inform the customer that no changes can be made.<br />

Answer: A<br />

Question: 18<br />

A company would like to scan documents for disaster recovery purposes. Which system would be<br />

most appropriate?<br />

A. Knowledge Management System (KMS)<br />

B. Image Management System (IMS)<br />

C. Electronic Document Management System (EDMS)<br />

D. Storage Area Network (SAN)<br />

Answer: B<br />

Question: 19<br />

Many of the documents to be scanned by a customer are sales invoices with a yellow background. A<br />

feature of the proposed scanning solution should include:<br />

A. image enhancement.<br />

B. deskew<br />

C. color dropout.<br />

D. color enhancement.<br />

Answer: C<br />

Question: 20<br />

Certkiller revises several procedure documents every year. Multiple individuals review and revise<br />

these documents before final approval. Which would be the best solution?<br />

A. EDI<br />

B. COLD/EDM<br />

C. E-mail<br />

D. Workflow<br />

Answer: A<br />

Question: 21<br />

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Certkiller accesses a host-based line-of-business application using a standard telnet session and<br />

terminal emulator, as well as accessing other electronic documents from their mixed network<br />

environment. Documents are typically scanned, routed between departments, and captured from the<br />

host print queues. Which of the following is the most cost-effective solution to implement?<br />

A. An RDBMS integrated into the system using EDI.<br />

B. A host-based workflow system with imaging and COLD capabilities.<br />

C. A custom developed mainframe-based system, including multiple high-speed scanners and printers.<br />

D. A network-based document management system that will use screen-scraping to image-enable the<br />

host system.<br />

Answer: B<br />

Question: 22<br />

A customer is performing incremental backups nightly. At the end of the month they review a list of<br />

documents that have reached their end of life and determine if they can be destroyed. Which of the<br />

following BEST describes the records storage management process?<br />

A. The customer does not have a records management process.<br />

B. The customer has an informal records management process.<br />

C. The customer has a formal records storage management process.<br />

D. The customer has a document capture process.<br />

Answer: C<br />

Question: 23<br />

A company has contracted with a system integrator to implement a document management system<br />

that includes custom development and integration with its legacy systems. What is the best way to<br />

confirm that the proposed system will meet customer expectations?<br />

A. Review the company's business process.<br />

B. Conduct a software review based upon proof of concept.<br />

C. Confirm the system's capability during the training process.<br />

D. Provide the customer with complete system technical documentation.<br />

Answer: A<br />

Question: 24<br />

Which of the following are elements of a communication plan?<br />

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A. Ethernet and TCP / IP<br />

B. Project charter and project plan<br />

C. E-mail and FTP<br />

D. All-hands meetings and intranet postings<br />

Answer: D<br />

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