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Ireland’s Official Pharmacy Publication<br />

DECEMBER 2015-<br />

JANUARY 2016<br />

Operation<br />

Transformation<br />

2016<br />

IPU’s <strong>preelection</strong><br />

briefing<br />

document<br />

Pharmacist<br />

Awards 2015<br />

Registration fees on ownership change | CPD: Migraine | Reasons to be online


IRELAND’S N O 1 **<br />

PHARMACY ONLY<br />

PAIN RELIEVER<br />

GETS TO WORK*<br />

THAN<br />

PARACETAMOL ALONE<br />

*based on absorption data<br />

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as paracetamol or ibuprofen alone; for symptoms of headache, including migraine, toothache, backache, common cold, influenza, menstrual pain, muscoskeletal pain. Adults and<br />

children 12 years and over: 2 tablets in water three to four times in 24 hours as required; not more frequently than once every four hours. Maximum 8 tablets in 24 hours. Children<br />

under 12 years: Not recommended. Do not take for more than 3 days without consulting a doctor. Do not take any other paracetamol or codeine containing products concurrently.<br />

Avoid excessive caffeine intake. Can cause addiction. Use for 3 days only. In case of overdose, seek immediate medical advice, even if the patient feels well. Contraindications:<br />

Lactation, acute asthma, known hypersensitivity to ingredients, known CYP2D6 ultra-rapid metabolisers, patients under 18 years who undergo tonsillectomy or adenoidectomy for<br />

obstructive sleep apnoea syndrome, rare hereditary fructose intolerance. Precautions: Caution in renal or hepatic impairment, non-cirrhotic alcoholic liver disease, obstructive bowel<br />

disorders, previous cholecystectomy, acute abdominal conditions, pregnancy, hypertension, oedema. Interaction with coumarins (including warfarin), domperidone, metoclopramide,<br />

colestyramine, monoamine-oxidase inhibitors. Side effects: anaphylaxis, bronchospasm, dependency or worsening of headache following prolonged use, dizziness, GI disturbances,<br />

hepatic dysfunction, thrombocytopenia. PA 1186/11/1. MAH: Chefaro Ireland Limited, 1st Floor, Block A, The Crescent Building, Northwood Business Park, Dublin 9. RRP (excl. VAT): 12s<br />

€4.99, 24s €7.99, 60s (GMS) €12.15. SPC: www.medicines.ie/medicine/6826/SPC/Solpadeine+Soluble+Tablets.


Contents<br />

IPU REVIEW<br />

DECEMBER 2015-JANUARY 2016<br />

52<br />

56<br />

60<br />

Front cover: IPU President Kathy<br />

Maher is pictured with Vin Cronin,<br />

who received the Liz Herbert<br />

Memorial Lifetime Achievement<br />

Award at the recent PBF/Helix<br />

Health Pharmacist Awards.<br />

The IPU Review is published<br />

monthly and circulated to Irish<br />

pharmacists. The views expressed<br />

by contributors are not those<br />

of the IPU nor is responsibility<br />

accepted for claims in articles<br />

or advertisements.<br />

Subscription:<br />

€95 (Ireland North & South) and<br />

€140 (including postage overseas).<br />

Publisher:<br />

Irish Pharmacy Union<br />

(IPU Services Ltd),<br />

Butterfield House,<br />

Butterfield Avenue,<br />

Rathfarnham, Dublin 14,<br />

D14 E126<br />

Tel: (01) 493 6401<br />

Fax: (01) 493 6626<br />

Email: ipureview@ipu.ie<br />

Website: www.ipu.ie<br />

Editor: Jack Shanahan MPSI<br />

Editorial Associates:<br />

Jim Curran, Wendy McGlashan<br />

and Aoibheann Ní Shúilleabháin<br />

Advertising: Wendy McGlashan<br />

Email: ipureview@ipu.ie<br />

Tel: (01) 493 6401<br />

©2015<br />

Copyright: All Rights Reserved,<br />

Irish Pharmacy Union.<br />

Printed by Ryson Colour Printers Ltd.<br />

IPU Review is a Registered Trademark<br />

of the Irish Pharmacy Union.<br />

05 A Note from the Editor<br />

IPU News The latest news and events from Butterfield House<br />

06 Operation Transformation 2016<br />

06 IPU Supervisory Development Course<br />

07 Tradeshow for Conference 2016<br />

08 Pharmacy in the media<br />

PHARMACISTS –<br />

DELIVERING<br />

HEALTHCARE<br />

IN THE COMMUNITY<br />

FOR THE COMMUNITY<br />

Information for<br />

Election Candidates<br />

Features<br />

10 IPU responds to IMO statement<br />

12 hmR data confirms increase in dispensing of anti-depressants<br />

16 IPU’s pre-election briefing document<br />

20 CPD: Migraine – not just a headache<br />

16<br />

24 totalhealth Pharmacy Awards<br />

26 Registration fees on an ownership change<br />

28 Professional indemnity insurance – employees and locums<br />

32 Economic Update for the Pharmacy Sector<br />

40 Pharmacy and planning<br />

44 Planning for 2016<br />

48 5 reasons to be online<br />

52 Is your pharmacy secure for Christmas?<br />

56 IPU Ad Campaign 2015<br />

58 Evidence does not support that HPV vaccines cause CRPS or POTS<br />

60 PBF/Helix Health Pharmacist Awards<br />

64 Apples’s iPhone upgrade plan<br />

66 Political Report<br />

All the latest pharmacy news<br />

from the Houses of the Oireachtas<br />

72 Studies<br />

75 International News<br />

76 Christmas Wines<br />

News<br />

78 MfH announces patient safety reforms<br />

79 Welcome for first World Antibiotic Awareness Week<br />

81 Product Information<br />

82 Classified Ads<br />

40<br />

20<br />

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A NOTE FROM THE EDITOR Jack Shanahan, MPSI<br />

A new year beckons<br />

There are times when I feel that I have all the<br />

characteristics of a stuck record. I have to ask,<br />

once again, what in the name of all that is holy is<br />

happening in the Pharmaceutical Society of Ireland?<br />

We are to<br />

have a new<br />

Registrar.<br />

While<br />

we all<br />

wish Marita Kinsella every<br />

success in her new role in<br />

the DoH, the manner of her<br />

departure is disquieting. Of<br />

particular concern is that<br />

there is currently no Assistant<br />

Registrar, the natural stopgap<br />

where the Registrar is unable<br />

to fulfil their role. While there<br />

is no absolute requirement<br />

to have an Assistant, this is<br />

a worrying state of affairs<br />

from a continuity perspective.<br />

It is compounded by the<br />

realisation that we are also<br />

looking for a new Director of<br />

Legal Services, the second in<br />

a little over a year. Doubly<br />

concerning for an organisation<br />

that has frequently faced the<br />

accusation of having fallen<br />

back on legalities rather than<br />

exercising common sense.<br />

Nevertheless, it is as it is.<br />

It is at times like this that<br />

we start reflecting on how<br />

we would like to see the<br />

Registrar’s role evolve. Since<br />

the adoption of the Pharmacy<br />

Act, we have seen a position<br />

that faced huge challenges.<br />

Starting effectively from<br />

scratch, a major regulatory<br />

organisation had to be built<br />

up. It would be fair to say<br />

that it was not all plain<br />

sailing. Indeed, there were<br />

times when it was not clear<br />

how the public interest was<br />

being served. We shall leave<br />

the reminiscences for the<br />

memoirs. The key challenge<br />

is how the PSI can discharge<br />

its functions in a way that<br />

benefits all concerned. While<br />

the PSI has made some<br />

efforts at broadening the<br />

professional role, it would not<br />

be unreasonable to point out<br />

that it seems more like they<br />

were dragged kicking and<br />

screaming. Initiative is not a<br />

word that is written in their<br />

mission statement. This is all<br />

the more disappointing when<br />

we see the calibre of both<br />

the people that work within<br />

the organisation and those<br />

that sit on Council. In many<br />

cases there are exceptional<br />

people, bursting with talent<br />

and experience. Yet, like<br />

some dull cloying hand, the<br />

miasmic bureaucracy of the<br />

PSI has stifled any effort at<br />

proactivity. The remit of the<br />

PSI is clear. Indeed, Section<br />

7 of the Pharmacy Act states<br />

that the very first function of<br />

the Society is “to regulate the<br />

profession of pharmacy in<br />

the State having regard to the<br />

need to protect, maintain and<br />

promote the health and safety<br />

of the public”. It often appears<br />

as if the regulator never got<br />

beyond the word ‘protect’.<br />

We are lucky that we have<br />

a Minister of Health that<br />

has correctly identified that<br />

the pharmacy profession<br />

is a key component of his<br />

primary care strategy. He has<br />

the knowledge and strength<br />

of character to face down<br />

the commercial lowing that<br />

intermittently wafts through<br />

the airwaves from the IMO<br />

hierarchy. This Ministerial<br />

attitude has not happened by<br />

chance. Within the IPU, we<br />

have been working for literally<br />

decades to promote the role<br />

of the pharmacist. We have<br />

struggled against indifference,<br />

apathy and competing<br />

interests. Finally, we have the<br />

perfect storm. A health service<br />

that is no longer meeting its<br />

own targets. A system that<br />

needs reconfiguration. A plan<br />

for primary care that shifts<br />

the focus to the patient,<br />

creating a new model for<br />

general practice. A natural<br />

consequence of this new<br />

model is that much of the<br />

work will need to be shifted<br />

away from the GP. Where<br />

better than to the pharmacist,<br />

the medicines expert?<br />

In order to deliver an<br />

effective service, it is vital<br />

that we have no false barriers.<br />

Almost every pharmacist<br />

in Ireland has had at least<br />

five years of education and<br />

training. It is clear that we<br />

have the capacity to deliver<br />

much more in, for instance,<br />

the therapeutic area. Take<br />

asthma as a common<br />

ailment. The gold standard of<br />

treatment requires that most<br />

patients monitor their peak<br />

flow. Yet how often do you<br />

talk to a patient, presenting<br />

for their inhalers, that has<br />

rarely or never had a peak<br />

flow measurement? This is an<br />

illness where there are clearly<br />

defined treatment routes.<br />

There could surely be a role<br />

for pharmacist management<br />

of routine asthmatics above<br />

simply teaching inhaler<br />

technique. Yet, behind this,<br />

we need a regulatory body<br />

that can step up to the plate<br />

from the ‘promote the health<br />

of the public’ aspect. We<br />

need a body that has the<br />

vision, courage and energy to<br />

broaden their remit beyond<br />

box-ticking. A body that tells<br />

the Department of Health<br />

what needs to be done. A body<br />

that says that parts of the<br />

current legislation governing<br />

pharmacy is obsolete and<br />

needs to be redrafted. Most of<br />

all, a body that embraces the<br />

role that it clearly has defined<br />

in the legislation that set it up.<br />

A new year beckons. A new<br />

Registrar. So much potential.<br />

Nollaig Shona agus Bliain Úr<br />

faoi Mhaise.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 5


IPU NEWS<br />

Happy<br />

Christmas<br />

to all our<br />

readers<br />

We would like to wish all our readers a happy and<br />

peaceful Christmas. This year, instead of sending cards,<br />

the IPU has made a donation to<br />

Focus Ireland to help them with<br />

their work with people who are,<br />

or are about to become, homeless.<br />

IPU Academy<br />

Autumn 2015<br />

Programme –<br />

eLearning version<br />

of courses now<br />

available online<br />

Harnessing the technology behind www.ipuacademy.ie, we<br />

have created an electronic version of the topics presented in<br />

the IPU Academy Autumn Programme. This is to facilitate those<br />

of you who were unable to attend the live courses during the<br />

Autumn Programme.<br />

Use your personal membership log-in to complete an<br />

eLearning version of the following topics:<br />

1. Management of Common Urogenital Conditions<br />

2. Depression<br />

3. Management of Asthma<br />

4. Medicines from Natural Sources<br />

5. Liver Disease<br />

This eLearning format allows you, as a member of IPU Academy,<br />

to engage with Continuing Education at a time that is convenient<br />

to you and remove the need to travel to attend a course.<br />

Operation<br />

Transformation<br />

2016<br />

We are delighted to announce that,<br />

following on from the success of last<br />

year’s ‘Know Your Numbers’ campaign,<br />

the IPU is once again teaming up with<br />

Operation Transformation for 2016.<br />

The 2016 campaign is an exciting<br />

initiative aimed at reversing the<br />

current trends that see Ireland on<br />

course to be the heaviest country in<br />

Europe by 2030.<br />

Pharmacists have an integral role<br />

to play in the campaign as frontline healthcare professionals<br />

in communities across the country. This exciting campaign<br />

is the first of its kind and will commence when Operation<br />

Transformation returns to our screens on Wednesday<br />

6 January 2016.<br />

Register to participate<br />

If you are interested in participating, please email your<br />

pharmacy name and address to operationtransformation<br />

@ipu.ie by Friday 18 December.<br />

This is an ideal opportunity for you to show that pharmacists<br />

do more than dispense medicines; you are healthcare<br />

professionals, in the heart of the community, with the<br />

capabilities and expertise to do more for your patients.<br />

Further information will be emailed to participants in the<br />

coming weeks.<br />

IPU Supervisory<br />

Development Course<br />

– Spring 2016<br />

The IPU Supervisory Development Course is an<br />

introduction to Leadership and Management and is<br />

aimed at participants who are in a supervisory or<br />

management role or who aspire to be in the future.<br />

This highly-interactive workshop will be delivered over<br />

two days, one month apart. The Spring dates are:<br />

Day 1: Tuesday 16 February 2016<br />

Day 2: Tuesday 15 March 2016<br />

The courses will be held from 9.30am to 5.00pm in<br />

Butterfield House on both days. For further information<br />

and an application form (see pages 70/71) log on to<br />

www.ipu.ie or telephone Janice or Susan on 01 493<br />

6401/01 406 1555 (direct dial).<br />

6<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


New Tradeshow at<br />

IPU Conference 2016<br />

The IPU National Pharmacy Conference will be held in the<br />

Crowne Plaza, Northwood, Dublin, on 22-24 April 2016. This will<br />

be the first year that the Conference will be held in Dublin and<br />

we expect large numbers to attend.<br />

We are introducing a tradeshow element to the 2016<br />

Conference and pharmacy staff are invited to attend the<br />

Friday evening of the Conference to meet with all the<br />

companies who will be exhibiting. A retail session will also be<br />

held on Friday afternoon, which will benefit both pharmacists<br />

and pharmacy staff.<br />

Registration for the 2016 IPU National Pharmacy Conference<br />

will open next month through the Conference website, where<br />

you will be able to get full details of the educational sessions<br />

and book your place and accommodation.<br />

We look forward to seeing you there.<br />

IPU Staff Graduation<br />

Congratulations to Alma Mannion (left), Education Coordinator<br />

and Ciara Browne, IPU Product File Administrator, who recently<br />

graduated from Dublin Business School with a Diploma in<br />

Business Studies.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016<br />

7


IPU NEWS<br />

Pharmacy in<br />

the media<br />

The IPU issued a statement at the beginning of<br />

November in response to a press release by the<br />

IMO, which strongly opposed the expansion of<br />

the role of the pharmacist. In our statement, we<br />

refuted the allegations made by the IMO, calling it<br />

an “unprecedented and unfounded attack on the<br />

pharmacy profession”. We took the opportunity to once<br />

again highlight the international evidence showing<br />

the benefits of expanding the role of pharmacists and<br />

the support for an expanded role for the profession,<br />

from politicians and the public alike. Secretary<br />

General Darragh O’Loughlin was quoted in the Sunday<br />

Business Post on the issue, where he pointed out that<br />

minor ailment schemes had worked well in other<br />

jurisdictions. In the same article, a spokesman for<br />

Minister Varadkar said the Minister was “very keen”<br />

to expand the range of services available through<br />

pharmacies despite strong opposition from the IMO.<br />

The IPU received a significant amount of media<br />

coverage for European Antibiotic Awareness Day,<br />

which was held on 18 November. A press release<br />

was issued advising to only use antibiotics when<br />

necessary, as overuse or misuse could lead to<br />

antimicrobial resistance. IPU President Kathy Maher<br />

was interviewed for TV3’s The 5.30 and News at 8, while<br />

Galway pharmacist Dr Barra Nevin was interviewed<br />

for UTV Ireland’s News. The item was also covered on<br />

regional news.<br />

Sheena Mitchell<br />

– Awards Winner<br />

Sheena Mitchell from Milltown totalhealth Pharmacy, Dublin 6,<br />

has been busy winning awards.<br />

Sheena was awarded the Social Media Champion of the Year at<br />

the totalhealth Pharmacy Awards Ceremony and Gala Ball held<br />

recently in The Sheraton Hotel, Athlone, sponsored by Mylan and<br />

the prestigious ‘Pharmacist of the Year’ award at the Maternity<br />

and Infant Awards held in The DoubleTree by Hilton Dublin.<br />

The totalhealth Social Media Champion of the Year Award was<br />

selected based on communication with customers, colleagues<br />

and local community via social media. The Pharmacist of the<br />

Year Award was selected based on understanding of customers<br />

and those who play a vital role in their medical care. Sheena<br />

sees her role as far more than a dispenser of medication; she<br />

uses her knowledge and training as a pharmacist to offer health<br />

advice, assistance and reassurance in her pharmacy and also<br />

through her social media platforms, her Facebook, website<br />

and health information ‘Wonderbaba’ blog. The objective of<br />

Wonderbaba is to ease the health concerns of new mothers and<br />

help them find their feet.<br />

Sheena Mitchell,<br />

Pharmacist of the Year<br />

Dates for<br />

your Diary<br />

6 January Operation Transformation<br />

returns to our screens<br />

8<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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Date of Preparation: November 2015<br />

IE.MAA.14.02.09(1)


PROFESSIONAL<br />

IPU responds to IMO<br />

warning on dangers<br />

of allowing pharmacists to<br />

take on the role of doctors<br />

Pharmacists have provoked the ire of GPs, if a<br />

statement issued recently by the Irish Medical<br />

Organisation (IMO) is anything to go by.<br />

Their statement<br />

titled ‘IMO warns<br />

on dangers of<br />

allowing pharmacists<br />

to take on the<br />

role of doctors’ claimed that<br />

pharmacy is first and foremost<br />

a commercial enterprise and<br />

allowing pharmacists powers<br />

to prescribe and treat patients<br />

will lead to serious conflict<br />

of interest.<br />

It is somewhat ironic<br />

that GPs claim to perceive<br />

pharmacists as purely<br />

commercial enterprises while,<br />

at the same time, some GPs<br />

bemoan the fact that their<br />

own fees are not adequate<br />

to cover the costs of running<br />

their own operations, such as<br />

staff wages, insurance, energy<br />

costs etc., all costs typically<br />

associated with running any<br />

commercial enterprise. The<br />

reality, as we know, is that<br />

a pharmacy provides key<br />

healthcare services locally<br />

and must cover the costs of<br />

their premises and operations,<br />

similar to any other business<br />

premises which requires<br />

income to cover costs;<br />

funnily enough, not unlike<br />

GP surgeries. Pharmacists<br />

are healthcare professionals<br />

who happen to practise in a<br />

commercial context – just like<br />

independent GPs.<br />

The President of the<br />

(IMO), Dr Ray Walley is also<br />

extremely concerned at<br />

“the risks that will arise for<br />

patient health and safety<br />

if pharmacists are given<br />

permission to expand their<br />

role into areas which are<br />

more properly undertaken<br />

by doctors”. He goes further<br />

in the statement to say that<br />

“due to economic reasons<br />

pharmacists are seeking to<br />

expand their professional<br />

roles and move their scope of<br />

practice into the treatment<br />

and management of patients<br />

thus undermining the role<br />

of doctors and the patient/<br />

doctor relationship”. Dr<br />

Walley warned in particular<br />

of the conflict of interest that<br />

would arise if pharmacists<br />

were empowered to write<br />

prescriptions as well as<br />

dispense them.<br />

Coincidence, or otherwise,<br />

but the day before the IMO<br />

statement was released,<br />

Minister Varadkar in an<br />

interview in the Sunday<br />

Business Post stated,<br />

“Pharmacists want to manage<br />

patients, as well as issue<br />

prescriptions. They have<br />

shown they can be safe,<br />

competent and efficient when<br />

it comes to vaccines, smoking<br />

cessation and monitoring. We<br />

need more of this.”<br />

The response of the IPU to<br />

the IMO statement was that<br />

it was an ‘unprecedented<br />

and unfounded attack on the<br />

pharmacy profession’.<br />

We also highlighted that<br />

the view of the IMO on the<br />

area of expanded services<br />

for pharmacists is absolutely<br />

absurd and goes against<br />

international evidence that<br />

clearly shows the benefits<br />

of expanding the role of<br />

pharmacists in areas such as<br />

Minor Ailment Schemes and<br />

extended vaccination services.<br />

We showed that in England,<br />

Scotland and Canada, for<br />

example, where demand<br />

for GP services exceeded<br />

the available capacity, the<br />

unique skills and expertise<br />

of pharmacists have been<br />

used to enhance access<br />

to healthcare, generating<br />

considerable benefits to both<br />

patients and the State.<br />

We also referred to a report<br />

issued in 2014, by the UK<br />

Royal College of General<br />

Practice and College of<br />

Emergency Medicine, that<br />

estimated that one in seven GP<br />

visits (equating to 51 million<br />

visits annually in the UK)<br />

and one in 12 attendances at<br />

A&E could be dealt with by a<br />

pharmacist, who is the health<br />

professional best placed to<br />

offer advice and treatment for<br />

minor ailments. As Minister<br />

Kathleen Lynch has previously<br />

stated, “Expanding the role of<br />

the community pharmacist to<br />

include provision of services<br />

such as a Minor Ailment<br />

Scheme is worth exploring<br />

as we seek to further expand<br />

and develop the primary care<br />

sector.”<br />

Ironically, as we pointed<br />

out in our response, only in<br />

the last number of weeks the<br />

Oireachtas Joint Committee<br />

on Health & Children issued<br />

a report in which they<br />

recommended an expanded<br />

role for pharmacists and<br />

also proposed an analysis<br />

of the potential to delegate<br />

prescribing authority to<br />

pharmacists, “considering the<br />

wide knowledge possessed by<br />

community pharmacists and<br />

their proximity to patients.<br />

The report went on to say<br />

that “the Minister should also<br />

consider what other steps<br />

can be taken to enhance the<br />

role of the pharmacist in the<br />

provision of primary care to<br />

patients,” and, “a detailed<br />

analysis of the potential<br />

to expand their role by<br />

delegating drug prescription<br />

authority to them merits<br />

further consideration.”<br />

Contrary to the views of the<br />

IMO, community pharmacists<br />

deliver a quality, accessible,<br />

personal and professional<br />

service that puts the patient<br />

first and has as its primary<br />

goal the optimisation of<br />

the health and wellbeing<br />

of society. The IPU will<br />

ensure that we continue<br />

to do this and will actively<br />

seek to expand the role of<br />

pharmacists in partnership<br />

with other healthcare<br />

professionals.<br />

10<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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More than just a paint job...


BUSINESS John Donnelly, Commercial Director, Health Market Research (hmR) Ireland<br />

Increase in<br />

anti-depressants<br />

hmR data confirms an increase in the<br />

dispensing of anti-depressants and mood<br />

stabilisers with the biggest increases reported<br />

in the South East. According to Aware Ireland,<br />

450,000 people in Ireland suffer from depression<br />

(approximately one in 10) and any of us,<br />

irrespective of age, gender or background,<br />

may be affected at some point in our lives.<br />

At hmR Ireland<br />

we collect<br />

dispensing data<br />

from community<br />

pharmacies. Our<br />

data shows us that, based on<br />

dispensed items, this number<br />

has increased over the past<br />

number of years. When<br />

we look at the category for<br />

anti-depressants and mood<br />

stabilisers we can see this<br />

trend over the past two years<br />

(Table 1). There are definite<br />

peaks and troughs and there<br />

are easy explanations for<br />

some, such as fewer days in<br />

February equating to fewer<br />

items dispensed, but the<br />

underlining trend is on an<br />

upward trajectory.<br />

When we look at the winter<br />

of 2014–2015, we see a marked<br />

increase in dispensing for<br />

this category; in this period,<br />

December is the high point<br />

and it looks very much like<br />

we will experience the same<br />

scenario for winter 2015-2016.<br />

The data gets even more<br />

interesting when we look at<br />

county statistics. The year-onyear<br />

trend (MAT) shows unit<br />

sales for anti-depressants and<br />

mood stabilisers up by 5 %<br />

on a national basis but some<br />

counties show significantly<br />

higher growth levels than<br />

that (Table 2).<br />

There are many ways of<br />

layering data and Table 3,<br />

which aggregates the volume<br />

of dispensed items per county<br />

divided by the population,<br />

indicates where depressionrelated<br />

illness appears most<br />

prevalent in Ireland.<br />

The assumptions I make<br />

in this article are my own<br />

but one thing is for sure: I<br />

cannot make any assumptions<br />

without a starting point and<br />

hmR Ireland is the starting<br />

point. hmR Ireland has lots<br />

of data to share, not only<br />

for gathering key clinical<br />

information but also key<br />

business intelligence data that<br />

will assist in strengthening<br />

your pharmacy business<br />

through the online Pharmacy<br />

Watch analysis tool.<br />

Table 1 / Anti-depressants and mood stabilisers – Dispensed Units<br />

12 IPUREVIEW DECEMBER 2015-JANUARY 2016


Table 2 / Unit sales for<br />

anti-depressants and<br />

mood stabilisers<br />

Rank<br />

County<br />

YoY<br />

increase<br />

National 5%<br />

1 Waterford 11%<br />

2 Wexford 11%<br />

3 Donegal 9%<br />

4 Roscommon 9%<br />

5 Longford 8%<br />

6 Leitrim 8%<br />

7 Meath 7%<br />

8 Westmeath 7%<br />

9 Limerick 6%<br />

10 Kilkenny 6%<br />

11 Dublin 5%<br />

12 Offaly 5%<br />

13 Carlow 5%<br />

14 Wicklow 5%<br />

15 Laois 5%<br />

16 Tipperary 4%<br />

17 Clare 4%<br />

18 Sligo 4%<br />

19 Louth 4%<br />

20 Mayo 4%<br />

21 Cork 4%<br />

22<br />

Cavan +<br />

Monaghan<br />

2%<br />

23 Galway 2%<br />

24 Kildare 2%<br />

25 Kerry 2%<br />

Table 3 / Dispensed<br />

items per county<br />

Rank<br />

County<br />

Avg<br />

Units by<br />

Population<br />

1 Longford 0.39<br />

2 Kilkenny 0.30<br />

3 Laois 0.29<br />

4 Louth 0.19<br />

5 Meath 0.14<br />

6 Kildare 0.13<br />

7 Westmeath 0.12<br />

8 Wexford 0.11<br />

9 Dublin 0.11<br />

10 Limerick 0.11<br />

11 Carlow 0.10<br />

12 Sligo 0.10<br />

13 Tipperary 0.10<br />

14 Galway 0.10<br />

15 Waterford 0.10<br />

16 Offaly 0.09<br />

17 Cork 0.09<br />

18 Donegal 0.08<br />

19<br />

Cavan +<br />

Monaghan<br />

0.08<br />

20 Roscommon 0.08<br />

21 Mayo 0.08<br />

22 Kerry 0.07<br />

23 Leitrim 0.07<br />

24 Wicklow 0.07<br />

25 Clare 0.06<br />

* Based on hmR and census 2011 data<br />

When interpreting abstract<br />

information, such as we have<br />

in the case of category growth<br />

of 5% for anti-depressants<br />

and mood stabilisers, it is<br />

important to remember<br />

that behind each of these<br />

numbers lies a patient or<br />

patient group. Although<br />

the general perception is<br />

that Christmas is a festive<br />

season and a time of joy and<br />

overindulgence, it is clear that<br />

for many people it is quite<br />

the opposite. Christmas can<br />

put immense pressure on<br />

people in our community:<br />

financial strains, anxiety and<br />

loneliness can all be related<br />

factors. Add in seasonal<br />

affective disorder (SAD), just<br />

in case there weren’t enough<br />

issues affecting people’s<br />

daily lives, and we can easily<br />

see how Christmas can be a<br />

burden for many. It is worth<br />

remembering that not all of<br />

your patients and customers<br />

are in celebratory mood.<br />

Many are struggling with<br />

issues which they may feel<br />

they cannot or should not<br />

talk about during the festive<br />

season and may value a<br />

supportive word or a<br />

listening ear.<br />

To learn more about hmR<br />

Ireland and to register your<br />

pharmacy, please contact us<br />

at info@hmr.ie.<br />

Reasons to be involved<br />

n Irish pharmacists in control of their own data.<br />

n IPU-approved data collection.<br />

n Proven international track record.<br />

n Secure data extraction, which is anonymised.<br />

n Benchmark your performance against the retail pharmacy<br />

market, nationally and locally.<br />

n Easy to read reports and graphs to assist you to<br />

benchmark your business.<br />

n Quality information to make informed business decisions.<br />

n Trends on key products and categories.<br />

n 24 hour online access.<br />

n Category and product reports to assist you when<br />

negotiating with pharmaceutical companies.<br />

n This is a free service to IPU members.<br />

For further information and registration details<br />

please contact us at info@hmr.ie.<br />

* Based on hmR October 2015 MAT Data<br />

L-R: Ciaran Brennan, Key<br />

Account Manager, hmR<br />

Ireland; Darragh O’Loughlin,<br />

IPU Secretary General;<br />

Kathy Maher, IPU President;<br />

Carolina Fonseca, Executive<br />

Assistant, hmR Ireland;<br />

John Donnelly, Commercial<br />

Director, hmR Ireland; and<br />

John Gallagher, Country<br />

Manager, hmR Ireland at<br />

the PBF/Helix Health<br />

Pharmacist Awards 2015.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 13


Healthy Data for a Healthy Business<br />

hmR Ireland is delighted to announce that<br />

‘Pharmacy Watch’ is now available to retail pharmacists.<br />

The process of rolling out Pharmacy Watch has commenced and,<br />

over the coming weeks, all registered pharmacies will have access<br />

to exceptional data.<br />

hmR Ireland demonstrated the reports at the recent IPU regional meetings<br />

and the feedback from members who attended was extremely positive,<br />

many stating that the reports went far beyond their expectations.<br />

This is a ‘FREE’ service provided by the IPU for its members<br />

To register your interest or to get more information<br />

about hmR Ireland, email us at info@hmr.ie or phone us<br />

on 01 413 6821


Losec ® Control<br />

daily relief<br />

from frequent<br />

heartburn and<br />

acid reflux<br />

Please contact your local<br />

Bayer Representative for<br />

further information<br />

Losec Control 20 mg gastro-resistant tablets (omeprazole).<br />

For full details please refer to SmPC. Presentation: Gastro-resistant tablet containing 20 mg<br />

omeprazole. Indication: For the treatment of reflux symptoms (e.g. heartburn, acid regurgitation)<br />

in adults. Dosage and Administration: Recommended dose is 20 mg once daily for 14 days.<br />

It might be necessary to take the tablets for 2-3 consecutive days to achieve improvement<br />

of symptoms. The majority of patients achieve complete relief of heartburn within 7 days.<br />

Recommend to take in the morning, preferably on an empty stomach, swallowed whole with half<br />

a glass of water. Tablets must not be chewed or crushed. Renal impairment: No dose adjustment<br />

is necessary in patients with impaired renal function. Hepatic impairment: Patients with impaired<br />

hepatic function should be advised by a doctor before taking Losec Contol. Contraindications:<br />

Hypersensitivity to omeprazole, substituted benzimidazoles or to any of the excipients; must<br />

not be used concomitantly with nelfinavir. Warnings and Precautions: Patients should not take<br />

omeprazole as a preventive medication. In the presence of any alarm symptom (e.g. significant<br />

unintentional weight loss, recurrent vomiting, dysphagia, haematemesis or melena) and when<br />

gastric ulcer is suspected or present, malignancy should be excluded, as treatment may alleviate<br />

symptoms and delay diagnosis. Losec Control contains sucrose. Treatment with proton pump<br />

inhibitors may lead to slightly increased risk of gastrointestinal infections such as Salmonella<br />

and Campylobacter. Patients with long-term recurrent symptoms of indigestion or heartburn<br />

should see their doctor at regular intervals. Proton pump inhibitors (PPIs) are associated with<br />

very infrequent cases of subacute cutaneous lupus erythematosus (SCLE). If lesions occur,<br />

especially in sun-exposed areas of skin, and if accompanied by arthralgia, the patient should seek<br />

medical help promptly and the healthcare professional should consider stopping Losec Control.<br />

SCLE after previous treatment with a PPI may increase the risk of SCLE with other PPIs. Patients<br />

should be instructed to consult a doctor if: they have had previous gastric ulcer or gastrointestinal<br />

surgery, they are on continuous symptomatic treatment of indigestion or heartburn for 4 or<br />

more weeks, they have jaundice or severe liver disease, they are aged over 55 years with new<br />

or recently changed symptoms. Interactions with other medicinal products: Must not be used<br />

concomitantly with nelfinavir. Not recommended: Co-administration of atazanavir with proton<br />

pump inhibitors, if combination of atazanavir with a proton pump inhibitor is unavoidable<br />

close monitoring is recommended in combination with an increase in the dose of atazanavir<br />

to 400 mg with 100 mg of ritonavir; omeprazole 20 mg should not be exceeded. Concomitant<br />

use of omeprazole with clopidogrel, posaconazole, erlotinib, ketoconazole and itraconazole<br />

should be avoided. Use with caution: Patients treated concomitantly with active substances<br />

metabolised also by CYP2C19 (e.g. R-warfarin and other vitamin K antagonists, cliostazol,<br />

diazepam and phenytoin), with CYP2C19 and/or CYP3A4 inhibitors such as clarithromycin<br />

and voriconazole or with inducers of CYP2C19 and/or CYP3A4 (e.g. rifampicin, St. John’s<br />

wort). Concomitant treatment with digoxin, particularly when given at high doses to elderly<br />

patients, or concomitant administration of omeprazole with saquinavir/ritonavir, tacrolimus and<br />

methotrexate. Undesirable effects: Common: abdominal pain, constipation, diarrhoea, flatulence,<br />

nausea/vomiting, headache. Uncommon: dizziness, paraesthesia, somnolence, insomnia, vertigo,<br />

increased liver enzymes, dermatitis, pruritus, rash, urticaria, malaise, peripheral oedema. Rare:<br />

leukopenia, thrombocytopenia, hypersensitivity reactions (e.g. fever, angioedema, anaphylactic<br />

reaction/shock), hyponatraemia, agitation, confusion, depression, taste disturbance, blurred<br />

vision, bronchospasm, dry mouth, stomatitis, gastrointestinal Candidiasis, microscopic colitis,<br />

hepatitis with or without jaundice, alopecia, photosensitivity, arthralgia, myalgia, interstitial<br />

nephritis, increased sweating. Very rare: agranulcytosis, pancytopenia, hypomagnesaemia,<br />

aggression, hallucinations, hepatic failure, encephalopathy in patients with pre-existing liver<br />

disease, erythema multiforme, Stevens-Johnson Syndrome, toxic epidermal necrolysis (TEN),<br />

muscular weakness, gynaecomastia. Not known: Subacute cutaneous lupus erythematosus.<br />

Marketing Authorisation Holder: Bayer Limited, The Atrium, Blackthorn Road, Dublin 18,<br />

Ireland. MA numbers: PA1410/66/1. Further information available from: Bayer Ltd., The Atrium,<br />

Blackthorn Road, Dublin 18. Tel: 01 2999313. Date of Preparation: October 2015<br />

L.IE.MKT.CC.11.2015.0432


BUSINESS Jim Curran, Director of Communications & Strategy, IPU<br />

IPU’s pre-election<br />

briefing document<br />

With an election on the<br />

horizon, the IPU recently<br />

published its pre-election<br />

briefing document, which has<br />

been sent to all the political<br />

parties with a view to having<br />

key pharmacy issues included<br />

in their party’s election<br />

manifesto. In this article,<br />

Jim Curran, IPU Director of<br />

Communications & Strategy,<br />

provides an overview of the<br />

policy initiatives pharmacists<br />

believe would enable them to<br />

maximise the contribution to<br />

improving patient care and<br />

efficiencies in the healthcare<br />

system, together with some<br />

key concerns of the sector.<br />

Expanding role<br />

for pharmacists<br />

The IPU wants to work with<br />

the Department of Health<br />

and the HSE, as well as other<br />

healthcare providers and<br />

stakeholders, to ensure the<br />

best possible healthcare<br />

service for patients. The<br />

opportunity is there to:<br />

n deliver a higher<br />

standard of care for<br />

patients;<br />

n provide better value<br />

for taxpayers’ money;<br />

n develop a more<br />

efficient healthcare<br />

system, and<br />

n contribute to a<br />

healthier Ireland.<br />

There are a lot more services<br />

that can be provided in Irish<br />

community pharmacies. In<br />

countries like Canada and the<br />

UK, for example, pharmacies<br />

can provide additional services<br />

like a pharmacy-based<br />

Minor Ailment Scheme, New<br />

Medicine Services, extended<br />

vaccination services and<br />

chronic disease management,<br />

which are shown deliver<br />

significant benefits to both<br />

patients and the State and to<br />

take pressure off other parts<br />

of the healthcare system,<br />

including GPs and hospitals.<br />

The IPU wants to extend the<br />

care and services pharmacists<br />

provide to patients and<br />

add even more value to the<br />

healthcare system. The future<br />

of the healthcare system<br />

PHARMACISTS –<br />

DELIVERING<br />

HEALTHCARE<br />

IN THE COMMUNITY<br />

FOR THE COMMUNITY<br />

Information for<br />

Election Candidates<br />

16 IPUREVIEW DECEMBER 2015-JANUARY 2016


ests in the advancement of<br />

pharmacists’ roles and the<br />

extension of the range of<br />

services that are provided.<br />

1. Extended<br />

Vaccination Service<br />

Making the flu vaccine<br />

available in pharmacies<br />

has significantly improved<br />

access and promoted<br />

uptake of this vital public<br />

health intervention. We are<br />

pleased that the Minister<br />

for Health has announced<br />

that pharmacists will<br />

now be able to provide<br />

vaccination for shingles and<br />

pneumococcal disease.<br />

Pharmacists in other<br />

countries routinely offer<br />

a wider vaccination<br />

service. In most states of<br />

the USA, in addition to<br />

influenza, pharmacists can<br />

offer vaccination against<br />

pneumococcal disease,<br />

meningococcal disease,<br />

tetanus and hepatitis A and<br />

B, as well as travel vaccines.<br />

The IPU would like to see<br />

pharmacy vaccination<br />

services extended similarly<br />

to include a far wider range<br />

of vaccines.<br />

2. Minor Ailment Scheme<br />

It has been estimated<br />

that the rollout of free GP<br />

care could lead to more<br />

than 750,000 extra GP<br />

consultations per year,<br />

at a time when GPs are<br />

already overworked and<br />

we reportedly face a GP<br />

manpower crisis.<br />

Implementation of a<br />

Minor Ailment Scheme<br />

would allow medical<br />

card patients to obtain<br />

treatments for common<br />

illnesses free-of-charge<br />

directly from the local<br />

community pharmacy.<br />

Minor ailments which<br />

could be treated include<br />

allergic rhinitis or hay fever;<br />

athlete’s foot; cold sores;<br />

constipation; dermatitis and<br />

mild eczema; diarrhoea;<br />

dysmenorrhoea; emergency<br />

contraception; fungal skin<br />

or nail infections; headache;<br />

heartburn and migraine,<br />

among others. Similar Minor<br />

Ailment Schemes have been<br />

rolled out across the UK and<br />

in Canada.<br />

3. Health Check Service<br />

Early detection of chronic<br />

illnesses, coupled with<br />

early intervention and<br />

treatment, is a cornerstone<br />

of the Government’s<br />

Healthy Ireland strategy.<br />

A pharmacy-based<br />

health check programme<br />

would have significant<br />

advantages in terms of<br />

reach, accessibility and costeffectiveness.<br />

Health checks<br />

could prove effective in<br />

identifying people at risk of<br />

developing a chronic disease<br />

such as diabetes mellitus,<br />

cardiovascular disease,<br />

osteoporosis and chronic<br />

obstructive pulmonary<br />

disease – particularly those<br />

who do not routinely attend<br />

a GP.<br />

4. New Medicines Service<br />

People often have problems<br />

when they start a new<br />

medicine. A New Medicines<br />

Service would provide<br />

support for people with<br />

certain long term conditions<br />

who have been prescribed<br />

a new medicine for the first<br />

time. The service aims to<br />

help patients understand<br />

their condition and to<br />

improve their medication<br />

adherence through<br />

providing clinical support at<br />

the outset of taking the new<br />

medicine. Non-adherence<br />

can result in patients’<br />

conditions deteriorating,<br />

further complications<br />

arising and can lead to<br />

premature mortality. A<br />

pilot carried out by the IPU<br />

showed that adherence<br />

increased from 37% to 77%<br />

after the intervention and<br />

support of a community<br />

pharmacist.<br />

5. Reclassification of<br />

Medicines<br />

The IPU would like to<br />

see a greater role for<br />

pharmacists in supporting<br />

self-care and for an<br />

increase in the number of<br />

medicines available without<br />

prescription, in line with<br />

other countries such as<br />

the UK and New Zealand.<br />

This will enable people to<br />

access treatments for minor<br />

and self-limiting ailments,<br />

allowing doctors to focus on<br />

more complicated illnesses.<br />

Pharmacists would utilise<br />

their clinical knowledge to<br />

help patients choose the<br />

appropriate medication to<br />

deal with minor ailments.<br />

Medicines that could<br />

be reclassified include<br />

chloramphenicol eye drops<br />

and ointment for minor<br />

eye infections; fluconazole<br />

tablet or capsule for thrush;<br />

and low dose aspirin 75mg<br />

for prevention of heart<br />

disease and stroke, all of<br />

which are available without<br />

prescription in the UK.<br />

The public is keen for<br />

pharmacies to provide such<br />

services. A Behaviour and<br />

Attitudes survey of 1,000<br />

people, carried out in March<br />

2015, confirmed that 92% of<br />

the public would be in favour<br />

of pharmacies providing a<br />

minor ailment scheme and<br />

94% would be in favour of<br />

them providing services to<br />

improve patient adherence to<br />

medicines.<br />

Pharmacy-based services<br />

can improve patient health<br />

outcomes and free up key<br />

resources in other areas<br />

of the health service. In<br />

Ireland, pharmacists have<br />

the expertise, skills and<br />

accessibility to introduce these<br />

additional services, which<br />

can assist with improving the<br />

health and wellbeing of people<br />

living in Ireland.<br />

The focus of the healthcare<br />

system must be on the<br />

creation of a patient-focused<br />

health service delivered at<br />

the lowest level of complexity.<br />

Pharmacists play a vital role<br />

in ensuring patient safety and<br />

wellbeing and are available<br />

and willing to engage on a<br />

change agenda, which involves<br />

expanding the role of the<br />

pharmacist for the betterment<br />

of the healthcare system.<br />

Key pharmacy concerns<br />

1. Unwinding of Financial<br />

Emergency Legislation<br />

– FEMPI Act<br />

Pharmacists have been<br />

disproportionately impacted<br />

by the FEMPI legislation in<br />

both direct and indirect cuts<br />

to pharmacy payments. A<br />

recent review (March 2015)<br />

by accountants Fitzgerald<br />

Power calculated that,<br />

since 2009, the State has<br />

extracted at least €1.733bn<br />

in overall savings from<br />

community pharmacy<br />

payments, through<br />

reduced reimbursements<br />

for medicines, as well<br />

as significant cuts to<br />

pharmacists’ remuneration<br />

“ The future of the healthcare<br />

system rests in the advancement of<br />

pharmacists’ roles and the extension of<br />

the range of services that are provided.”<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 17


through fee reductions and<br />

elimination of mark-ups on<br />

State-funded schemes. This<br />

is a substantial reduction in<br />

income in a sector that, as<br />

CSO figures show, continues<br />

to contract, with increased<br />

competition and reduced<br />

expenditure on health.<br />

Any mechanism<br />

to unwind the FEMPI<br />

legislation for other groups<br />

or professions must be<br />

applied fairly and equitably<br />

to pharmacists. There must<br />

be parity of application<br />

and of process and the<br />

unwinding must be fair,<br />

equitable and proportionate<br />

to each profession in terms<br />

of the cuts suffered by each.<br />

2. Pharmacy Registration Fees<br />

The cost to pharmacies<br />

of registration with the<br />

Pharmaceutical Society of<br />

Ireland (PSI) is excessive<br />

and is far out of line with<br />

international comparisons.<br />

The annual registration<br />

fee each pharmacy must<br />

pay is €2,135 (€3,325<br />

on first registration). In<br />

Northern Ireland, the first<br />

time registration fee for a<br />

pharmacy premises is €160<br />

(€218 per annum for each<br />

year after registration),<br />

which is only a fraction<br />

of the cost of registration<br />

in the Republic of Ireland.<br />

Pharmacists are also<br />

charged significant fees<br />

for minor administrative<br />

changes to registration<br />

details.<br />

Many IPU members have,<br />

of late, joined buying groups<br />

and virtual chains due to<br />

the increasing commercial<br />

and financial pressures<br />

on community pharmacy.<br />

This has resulted in minor<br />

changes to their trading<br />

names as the new brand<br />

name is incorporated; for<br />

example, Haven, totalhealth,<br />

Life and so on. In order to<br />

record this small change<br />

to the name, the PSI<br />

demands a fee of €200 per<br />

pharmacy. By comparison,<br />

the Companies Registration<br />

Office (CRO) charges a mere<br />

€15 to register a change of<br />

business name or business<br />

address.<br />

Other IPU members<br />

have, as part of a financial<br />

restructuring process,<br />

placed their pharmacy in a<br />

holding company without<br />

altering the beneficial<br />

ownership or control of<br />

the pharmacy. However,<br />

the PSI invokes section<br />

17 of the Pharmacy Act<br />

and insists that this has<br />

the effect of cancelling<br />

the original registration<br />

of the pharmacy, thus<br />

requiring re-registration at<br />

a cost of €3,325 – despite<br />

the ultimate pharmacy<br />

ownership, superintendent<br />

pharmacist, supervising<br />

pharmacist, pharmacy<br />

premises and pharmacy<br />

staff all remaining exactly<br />

the same. Again, by<br />

comparison, the CRO fee<br />

for changing the registered<br />

name of a company is only<br />

€50 if done online and the<br />

fee to re-register company<br />

type is €60.<br />

ABC Advert JULY2014.pdf 1 28/07/2014 14:41<br />

It is no longer feasible<br />

for Irish pharmacists and<br />

pharmacy businesses<br />

to pay these fees. It is<br />

unsustainable for one arm<br />

of the State, the HSE, to<br />

continually drive down unit<br />

payments to the pharmacy<br />

profession (as has happened<br />

under the FEMPI Act and<br />

the Health (Pricing and<br />

Supply of Medical Goods)<br />

Act) while, at the same<br />

time, another arm of the<br />

State, the PSI, continues to<br />

levy the highest pharmacy<br />

registration fees in Europe,<br />

if not the world. These<br />

costs need to be brought<br />

into line with those in<br />

other European countries,<br />

including those across the<br />

border.<br />

3. Health Centre<br />

Pharmacies Threat<br />

Health Centres, with<br />

pharmacies on site, are<br />

developing rapidly around<br />

the country and might<br />

seem to offer patients a<br />

convenient one-stop shop.<br />

However, if pharmacies are<br />

located in these centres,<br />

particularly out of town<br />

centres, they could put<br />

patient welfare at risk by<br />

reducing patient choice and<br />

ready access to pharmacy<br />

services. The greatest<br />

impact would be on the<br />

most vulnerable in our<br />

communities, including<br />

the elderly, people with<br />

chronic illnesses and those<br />

with limited mobility or<br />

disabilities.<br />

The Department of Health<br />

Primary Healthcare Strategy<br />

envisages that pharmacy<br />

services should be dispersed<br />

throughout the community<br />

as part of the wider network<br />

of healthcare providers, with<br />

appropriate linkages to the<br />

primary care team, but not<br />

as part of the primary care<br />

team.<br />

In addition to making<br />

health services less<br />

accessible, building Primary<br />

Care Centres in out-oftown<br />

locations, particularly<br />

those with a retail element<br />

such as pharmacy, is<br />

bad planning and risks<br />

undermining the viability<br />

of local communities and<br />

towns, as well as generating<br />

significant additional traffic.<br />

4. Bankruptcy Restrictions<br />

The Pharmacy Act 2007<br />

prevents pharmacists<br />

who are bankrupt from<br />

remaining on the register of<br />

pharmacists. Under Section<br />

14(1)(f) of the Pharmacy Act<br />

2007, the Pharmaceutical<br />

Society of Ireland may<br />

not register a person as a<br />

pharmacist if they are an<br />

undischarged bankrupt. The<br />

restriction is not imposed<br />

on other healthcare<br />

professionals and is not<br />

referenced in bankruptcy<br />

legislation. There is no<br />

explanation as to why<br />

this restriction applies to<br />

pharmacists alone and the<br />

IPU believes that it is time<br />

that it was repealed.<br />

C<br />

ABC<br />

STOCKTAKING SERVICES<br />

M<br />

Y<br />

CM<br />

MY<br />

PHARMACY SPECIALISTS | SAME DAY AUDITABLE REPORTS<br />

LIVE STOCK INTEGRATION WITH:<br />

CY<br />

CMY<br />

K<br />

44 Church Street, Tullamore, Co. Offaly Phone/Fax 057 93 20045<br />

Alan Daly – Director 087 2666431 Darren Donoghue – Manager 086 3809082<br />

18<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


Easofen – for the relief of pain<br />

Easofen 200mg film-coated tablets. Easofen Max Strength 400mg film-coated tablets. Ibuprofen.<br />

Clonmel Healthcare Ltd., Waterford Road, Clonmel, Co. Tipperary.<br />

A copy of the summary of product characteristics is available on request.<br />

Medicinal product available for retail sale through pharmacy only.<br />

2012/ADV/IBU/113. Date prepared: January 2013


CPD Eamonn Brady, MPSI<br />

Reflection and<br />

self-assessment<br />

Evaluation<br />

RECORD<br />

(e.g. portfolio)<br />

Learning plan<br />

Action<br />

(e.g. CE)<br />

Migraine… not<br />

just a headache<br />

Migraine has been found to have a greater impact on<br />

quality of life than conditions such as heart disease<br />

and diabetes. The World Health Organisation classifies<br />

migraine as the 12th leading cause of disability worldwide<br />

among women and the 19th in the overall population.<br />

What is migraine?<br />

Migraine is more than just<br />

a headache. It is a complex,<br />

debilitating neurological<br />

condition. Attacks can last<br />

from a couple of hours to<br />

three days. Migraine affects<br />

12-15% of people worldwide<br />

(around 1 billion), with a<br />

similar proportion affected (up<br />

to 500,000) in Ireland. Migraine<br />

has a significant genetic<br />

component; in as many as<br />

60% of cases, the condition is<br />

inherited; the more disabling<br />

the migraine is, the more<br />

likely there is to be a familial<br />

connection.<br />

Prior to puberty, boys<br />

experience migraine as often<br />

as girls. Once into adulthood,<br />

migraine becomes three times<br />

more common in women<br />

than in men. This is due in<br />

large part to the hormonal<br />

changes in women from<br />

puberty to menopause. The<br />

highest prevalence of migraine<br />

in women is around age 40,<br />

then tailing off in the postmenopausal<br />

years.<br />

Economic and work<br />

related impacts<br />

92% of Irish migraineurs<br />

report that attacks affect their<br />

performance at work, with<br />

39% of those being severely<br />

affected. As a consequence,<br />

the unemployment rate for<br />

those with severe migraine<br />

is two to four times higher<br />

than the prevailing overall<br />

rate. Migraine accounts for<br />

the loss of over half a million<br />

working days in Ireland each<br />

year, with 37% of working Irish<br />

migraineurs missing more<br />

than five days per annum. The<br />

resultant cost to the economy<br />

is at least €250 million.<br />

Treatment goals<br />

The aim of treatment is to:<br />

n relieve the symptoms<br />

of an acute attack of<br />

migraine;<br />

n reduce the frequency,<br />

severity, and duration of<br />

migraine attacks; and<br />

n identify possible<br />

trigger factors<br />

20<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


CPD overview<br />

Reflect and Self-Assessment<br />

o What do I know about migraine and its treatment?<br />

o Can I identify migraine in a patient presenting in the pharmacy?<br />

o Am I aware of all the treatment options?<br />

o Am I able to counsel patients and their carers effectively<br />

on their treatment?<br />

Learning Plan<br />

Including a list of desired learning outcomes in a personal<br />

learning plan is a helpful self-analytical tool.<br />

o Create a list of desired learning outcomes.<br />

o Review professional resource materials available in pharmacy.<br />

o Review patient support material available in pharmacy.<br />

Action<br />

Activities chosen should be outcomes based to meet<br />

learning objectives.<br />

o Read this article.<br />

o Organise brief training overview for dispensary staff to help<br />

identify symptoms at front line level.<br />

o Liaise with Migraine Association of Ireland about available<br />

support material.<br />

o Signpost www.migraine.ie as patient support resource.<br />

o Evaluate professional resource materials available in the<br />

pharmacy and source additional material if necessary.<br />

o Evaluate patient support material and source additional<br />

material if necessary.<br />

Evaluate<br />

Consider outcomes of learning and impact of learning.<br />

o Have I met my desired learning outcomes?<br />

o Do I now feel confident in my understanding of migraine?<br />

o Am I now able to support patients presenting with<br />

(suspected) migraine?<br />

o What further actions / steps can I take to add value to the<br />

service we offer to migraineurs?<br />

o Have further learning needs been identified?<br />

Record<br />

o Create a record in my CPD portfolio.<br />

o As part of this record, complete an evaluation, noting whether<br />

learning outcomes were achieved and identifying any future<br />

learning needs.<br />

Causes<br />

The precise cause is<br />

unknown; it is generally<br />

accepted that it relates to<br />

the abnormal functioning<br />

of nerve cells that affect<br />

the brain’s ability to process<br />

information such as pain,<br />

light, sounds and other<br />

sensory stimulants. The<br />

condition is very specific to<br />

an individual and is often<br />

influenced by a varied<br />

number of ‘trigger factors’.<br />

Factors can be physical,<br />

environmental or genetic and,<br />

in the majority of cases, it can<br />

be a particular combination<br />

that will precipitate an attack.<br />

However, someone may<br />

experience all or only some<br />

of these during an attack.<br />

Identifying ‘trigger factors’ is<br />

one of the keys to successful<br />

management of the condition.<br />

Common symptoms<br />

The word ‘migraine’ derives<br />

from a Greek word ‘hemikrani’<br />

(half-skull), which literally<br />

means ‘pain on one side of the<br />

head’. This accurately describes<br />

and differentiates migraine<br />

from other types of headache<br />

as typically it presents on one<br />

side of the head.<br />

An attack may consist of<br />

some or all of the following<br />

symptoms:<br />

Migraine without aura<br />

(around 80% of all attacks):<br />

n moderate to severe pain,<br />

throbbing one-sided<br />

headache aggravated by<br />

movement.<br />

n nausea and/or vomiting.<br />

n hypersensitivity to<br />

external stimuli (i.e.<br />

noise, smells, light).<br />

n stiffness in neck and<br />

shoulders.<br />

n pale appearance.<br />

Migraine with aura (in addition<br />

to above symptoms):<br />

n aura, around 20%<br />

experience visual<br />

disturbances prior to<br />

the headache lasting<br />

up to one hour (most<br />

commonly blind spots,<br />

flashing light effect or<br />

zigzag patterns; may<br />

also include physical<br />

sensations such as<br />

unilateral pins and<br />

needles in fingers, arm<br />

and then face).<br />

The following symptoms<br />

are atypical neurological<br />

aura symptoms and further<br />

investigation should be<br />

considered:<br />

n Blurred vision<br />

n Confusion<br />

n Slurred speech<br />

n Loss of co-ordination<br />

Trigger factors<br />

Identifying trigger factors is<br />

not always possible. Often<br />

there is no obvious cause, or<br />

there are multiple triggers,<br />

which may have to combine<br />

and overcome a ‘threshold’<br />

to precipitate an attack.<br />

These can be different for<br />

everyone and may differ<br />

for an individual each time<br />

depending on their situation.<br />

The following are factors<br />

which may predispose to<br />

migraine:<br />

n Stress<br />

n Relaxation after stress,<br />

so-called ‘weekend<br />

migraine’<br />

n Altered sleep patterns<br />

n Menstruation<br />

n Menopause<br />

Environmental Triggers<br />

Just moving around doing<br />

normal day-to-day activities<br />

can be an aggravating factor<br />

during the onset of a migraine.<br />

Other factors include:<br />

n Bright or flickering<br />

lights (i.e. cinema, shop<br />

displays or sunlight<br />

through trees whilst<br />

driving).<br />

n Certain types of lighting<br />

(fluorescent, strobe).<br />

n Strong smells (especially<br />

perfume, paint etc.).<br />

n Weather (variety of<br />

factors, i.e. bright sun<br />

glare, muggy close days,<br />

humidity).<br />

n TV/Computer screens<br />

and monitors.<br />

n Loud and persistent<br />

noise.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 21


n Travel, jet lag, areas of<br />

pressure change, i.e.<br />

altitude.<br />

Dietary Triggers<br />

Research indicates that about<br />

20% of migraine attacks<br />

are brought on by dietary<br />

factors. However, actual<br />

scientific evidence proving a<br />

link is virtually nonexistent.<br />

Dietary factors should only be<br />

suspected as a trigger when<br />

migraine occurs within six<br />

hours of intake and this effect<br />

is reasonably reproducible.<br />

Once a food has been<br />

identified as a trigger, a trial of<br />

avoidance can be undertaken<br />

to see if the migraine<br />

improves. In many cases, there<br />

may be other factors that<br />

precede consuming a ‘suspect’<br />

food that could contribute<br />

more to the onset of an attack,<br />

i.e. lack of sleep, skipping<br />

meals, dehydration.<br />

The most commonly cited<br />

trigger is foods that are high in<br />

the amino acids tyramine and/<br />

or phenylethylamine such as:<br />

n cheese (fermented, aged<br />

or hard mouldy types).<br />

n chocolate.<br />

n alcohol (beer and red<br />

wine particularly).<br />

n caffeine (coffee, tea,<br />

etc. although caffeine<br />

can be used to prevent<br />

migraine, really down to<br />

personal tolerance).<br />

n nitrites (common in<br />

processed meats).<br />

n sulphites (e.g.<br />

preservative, dried fruit,<br />

red and white wine).<br />

n additives (MSG).<br />

n aspartame (diet drinks).<br />

Hormonal Triggers<br />

Once females move into<br />

puberty and then adulthood,<br />

hormones play an increasing<br />

role in migraine prevalence.<br />

Oestrogen fluctuations due<br />

to menstruation or through<br />

the use of oral contraceptive<br />

pills or HRT can sometimes<br />

trigger migraine. Conversely,<br />

migraine susceptibility can<br />

decrease during pregnancy<br />

when oestrogen levels are<br />

high. Migraine attacks tend<br />

to lessen post menopause<br />

(although can increase in the<br />

years preceding it).<br />

Identifying triggers can be<br />

the single most important<br />

step in helping manage the<br />

condition as appropriate<br />

preventative steps and actions<br />

can be taken.<br />

A headache diary can be<br />

useful in this instance and<br />

is ideally used for a minimum<br />

of eight weeks and should<br />

record:<br />

n frequency, duration and<br />

severity of headaches;<br />

n any associated<br />

symptoms;<br />

n all prescribed and overthe-counter<br />

medications<br />

taken to relieve<br />

headaches and their<br />

effect;<br />

n possible triggers; and<br />

n relationship of<br />

headaches to<br />

menstruation.<br />

Preventative medication<br />

for migraine<br />

Prophylactic medication may<br />

be considered if the patient<br />

has taken adequate lifestyle<br />

steps to prevent migraine<br />

such as using a headache<br />

diary to determine triggers<br />

and avoidance of these<br />

triggers but the migraine<br />

continues. It would be<br />

reasonable for a prescriber<br />

to consider prophylaxis for<br />

migraine if a patient must<br />

use analgesics for eight or<br />

more days of the month.<br />

Prophylactic medication<br />

should be tried for four to six<br />

months at a reasonable dose<br />

to determine if it is working<br />

effectively. Prophylactic<br />

medication has potential<br />

side-effects that can limit<br />

dose or use. Amitriptyline,<br />

propranolol, topiramate and<br />

flunarizine are commonly<br />

prescribed migraine<br />

prophylactic medication<br />

with amitriptyline being the<br />

most commonly prescribed.<br />

Other prophylactics such as<br />

sodium valproate, pregabalin,<br />

gabapentin and pizotifen<br />

are considered second line<br />

(only used if the first line<br />

treatments are not tolerated<br />

or are ineffective).<br />

Amitriptyline<br />

A tricyclic antidepressant, but<br />

not used much for depression<br />

due to side-effects such as<br />

drowsiness, constipation,<br />

dry mouth, vivid dreams or<br />

nightmares and risks in people<br />

with glaucoma. It is dangerous<br />

in overdose. Low dose may<br />

be effective in preventing<br />

migraine; the dose for migraine<br />

varies between 10mg to 150mg<br />

but the lower the better and<br />

it should only be titrated up<br />

slowly. Use for six months<br />

at maximum tolerated dose<br />

before considering changing.<br />

Topiramate (Topamax ® )<br />

Topiramate is primarily used<br />

to treat epilepsy but is also<br />

used to prevent migraine. It<br />

should be used in caution<br />

in those with liver or kidney<br />

problems and avoided in<br />

pregnancy. Possible sideeffects<br />

include nausea,<br />

vomiting, constipation,<br />

diarrhoea, decreased appetite,<br />

drowsiness and sleeping<br />

problems. The recommended<br />

dose for migraine prophylaxis<br />

is 25mg to 200mg twice daily.<br />

Starting dose is 25mg at night<br />

for two to eight weeks and<br />

increase gradually.<br />

Propranolol (Inderal ® )<br />

This beta blocker is<br />

traditionally used to treat<br />

angina and blood pressure,<br />

but is rarely used for these<br />

indications due to the<br />

development of safer newer<br />

versions of beta blockers with<br />

less side-effects. However,<br />

in low doses, it is used for<br />

migraine prophylaxis in some<br />

patients. It should be used<br />

in caution in patients with<br />

asthma, COPD, some heart<br />

problems and diabetes. Sideeffects<br />

include cold hands<br />

and feet, pins and needles,<br />

tiredness and sleeping<br />

problems.<br />

Flunarizine (Sibelium ® )<br />

Treatment is started at<br />

10mg daily (at night) for<br />

adult patients aged 18 to 64<br />

years and at 5mg daily (at<br />

night) for elderly patients<br />

aged 65 years and older.<br />

If, during this treatment,<br />

depressive, extrapyramidal<br />

or other unacceptable<br />

adverse experiences occur,<br />

administration should be<br />

discontinued. Patients should<br />

be regularly reviewed to assess<br />

their response to treatment<br />

and if a sustained attackfree<br />

period is established,<br />

interrupted flunarizine<br />

treatment should be<br />

considered. If the patient is<br />

responding satisfactorily and<br />

a maintenance treatment is<br />

needed, the same daily dose<br />

should be used, but this time<br />

interrupted by two successive<br />

drug-free days every week, e.g.<br />

Saturday and Sunday. Even if<br />

the preventative maintenance<br />

treatment is successful and<br />

well tolerated, it should be<br />

interrupted after six months<br />

and it should be re-initiated<br />

only if the patient relapses.<br />

Side-effects include increased<br />

weight, increased appetite,<br />

depression, insomnia,<br />

constipation, stomach<br />

discomfort and nausea.<br />

Gabapentin<br />

Like topirimate, gabapentin<br />

is traditionally used to treat<br />

epilepsy. It may be used<br />

if topirimate, flunarizine<br />

or propranolol are neither<br />

effective nor tolerated.<br />

However, recent studies have<br />

indicated that gabapentin<br />

may not be as effective for<br />

preventing migraine as first<br />

thought. This is an unlicensed<br />

indication for gabapentin.<br />

Side-effects include dizziness,<br />

drowsiness, appetite increase,<br />

weight gain and suicidal<br />

thoughts.<br />

Sodium valproate is another<br />

epilepsy drug occasionally<br />

used for migraine prevention<br />

if other prevention options<br />

fail are not tolerated, this<br />

is an unlicensed indication<br />

for sodium valproate.<br />

Other preventative<br />

medicines include pizotifen<br />

(Sanomigran®) and pregabalin<br />

(Lyrica®) – an unlicensed<br />

indication for pregabalin.<br />

Riboflavin (Vitamin B2)<br />

There has been some<br />

indication that Vitamin B2<br />

supplementation may help<br />

prevent migraine; however,<br />

this has not been proven.<br />

Treatment<br />

The key to successful<br />

treatment is to establish<br />

correct diagnosis of migraine<br />

and eliminate other potential<br />

causes (tension or cluster<br />

headache in particular). Some<br />

22<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


time spent with patients at<br />

an early stage reviewing their<br />

current medication regime<br />

is also hugely beneficial in<br />

identifying and/or preventing<br />

‘medicine overuse headache’.<br />

In acute treatments, the goal<br />

is to stop or at least alleviate,<br />

the effects of an attack once it<br />

has begun.<br />

Analgesics<br />

Analgesics are used to target<br />

area-specific pain and, if<br />

taken as early as possible<br />

once an attack begins, are<br />

hugely effective. Paracetamol,<br />

aspirin and nonsteroidal antiinflammatory<br />

agents such<br />

as ibuprofen are all highly<br />

effective in treating migraine.<br />

Combination analgesia with<br />

preparations that contain<br />

aspirin or paracetamol along<br />

with another agent such as<br />

codeine or caffeine can also be<br />

considered.<br />

Anti-emetics<br />

Anti-emetics have an<br />

independent action on<br />

migraine, so should be<br />

considered even if nausea<br />

or vomiting are not present.<br />

Choices include:<br />

n Domperidone 10mg,<br />

up to three doses in<br />

24 hours (as tablets or<br />

suspension).<br />

n Metoclopramide 10mg,<br />

up to three doses in<br />

24 hours (as tablets<br />

or suspension, not<br />

recommended in<br />

children).<br />

n Prochlorperazine buccal<br />

tablets 3mg to 6mg, up<br />

to two doses in 24 hours.<br />

Triptans<br />

Triptans are indicated for use<br />

in patients aged 18 to 65 years<br />

of age and are highly effective,<br />

reducing the symptoms or<br />

aborting the attack within<br />

30 to 90 minutes in 70-80%<br />

of patients. Triptans target<br />

those neural serotonin<br />

receptors specifically involved<br />

in migraine attacks and can<br />

be used in the treatment of<br />

migraine, with or without<br />

aura. All are available in tablet<br />

form, with some brands also<br />

available as fast melt tabs,<br />

nasal spray or SC injection.<br />

Advise the patient to take<br />

Drug name Strength Maximum<br />

dose<br />

in 24-hour<br />

period<br />

Pain relief<br />

at 2 hours<br />

Your 5-minute<br />

assessment<br />

Answer the following five<br />

questions true or false:<br />

% chance of experiencing<br />

Complete<br />

freedom<br />

from pain<br />

at 2 hours<br />

Sustained<br />

response,<br />

no adverse<br />

event<br />

Recurrence<br />

Almotriptan 12.5mg Tabs 25mg 56% 25% 13% 33%<br />

Almogran ®<br />

Frovatriptan 2.5mg Tabs 5mg Not<br />

Frovex ® available<br />

Sumatriptan<br />

Imigran ®<br />

Zolmitriptan<br />

Zomig ®<br />

50 & 100mg<br />

Ftabs<br />

10 & 20mg<br />

Nasal Spray<br />

6mg SC<br />

2.5mg Tabs<br />

& FTabs<br />

300mg<br />

40mg<br />

12mg<br />

Not<br />

available<br />

Not<br />

available<br />

Not<br />

available<br />

61% 32% 15% 31%<br />

10mg 63% 29% 14% 31%<br />

Eletriptan 40mg Tabs 80mg 69% 39% 21% 26%<br />

Relpax ®<br />

Naratriptan 2.5mg Tabs 5mg 49% 18% 11% 20%<br />

Naramig ®<br />

the triptan as soon as pain<br />

develops (but not during aura,<br />

if present). After the first dose<br />

has been taken:<br />

n If the triptan<br />

successfully relieves<br />

pain, but there is relapse,<br />

a dose of triptan can be<br />

repeated within two to<br />

four hours.<br />

n If the triptan is<br />

ineffective, a further<br />

dose is unlikely to be<br />

effective and should not<br />

be taken. The exception<br />

to this is zolmitriptan<br />

(2.5mg), where an<br />

additional 5mg dose can<br />

be tried after two hours<br />

even if the first dose was<br />

unsuccessful.<br />

Triptans should not be taken<br />

by patients with:<br />

n Uncontrolled or severe<br />

hypertension.<br />

n Cardiovascular disease,<br />

or are at high risk of<br />

cardiovascular disease.<br />

n Coronary vasospasm<br />

(including Prinzmetal’s<br />

angina).<br />

The table above shows those<br />

triptans available in Ireland<br />

along with information from<br />

trials about effectiveness over<br />

the course of an episode. They<br />

are licenced for treatment<br />

where migraine has been<br />

diagnosed and not for the<br />

treatment of hemiplegic, basilar<br />

or ophthalmologic migraine.<br />

Currently, all triptans are<br />

classified as prescription<br />

only-medicines. The HPRA<br />

has listed sumatriptan<br />

as a product suitable for<br />

reclassification as a nonprescription<br />

medicine.<br />

Pharmacist’s role<br />

n Familiarise yourself<br />

with diagnostic criteria<br />

(available on www.<br />

migraine.ie) to recognise<br />

migraine and distinguish<br />

between migraine and<br />

other headache types, e.g.<br />

cluster headaches, tension<br />

headache.<br />

n Inquire what treatments<br />

and medication the patient<br />

has used already to treat<br />

the headaches.<br />

n Discuss how timing of<br />

triptan administration can<br />

reduce symptoms of attack.<br />

n Advise on identifying<br />

triggers to prevent migraine<br />

attacks.<br />

n Discuss preventative<br />

medication for migraine.<br />

n Signpost the Migraine<br />

Association of Ireland<br />

Helpline: 1850 200 378<br />

(ROI) and website,<br />

www.migraine.ie.<br />

1. Migraine is the 19th leading cause of disability worldwide.<br />

2. The cause of migraine is well-known and easily identifiable.<br />

3. NSAIDs can be taken to prevent onset of a migraine.<br />

4. Triptans can be used to treat all types of migraine.<br />

5. Sumatriptan is available without prescription in the<br />

Republic of Ireland.<br />

Answers:<br />

1. True. 2. False. 3. False. 4. False. 5. False.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 23


AWARDS<br />

totalhealth<br />

pharmacy<br />

awards 2015<br />

The totalhealth Pharmacy Awards Ceremony & Gala Ball was<br />

held on Sunday 30th October in the Sheraton Hotel Athlone.<br />

This was the first<br />

Gala Ball for<br />

the group and<br />

the night was<br />

attended by over<br />

300 pharmacists, staff and<br />

employees of totalhealth<br />

Pharmacy along with<br />

industry partners.<br />

totalhealth Pharmacy is a<br />

network comprising 63 of<br />

Ireland’s independently owned<br />

retail pharmacies located<br />

right around the country.<br />

The key focus of the night<br />

was the Pharmacy Award<br />

Ceremony which was a<br />

celebration of excellence<br />

within the group. Awards<br />

were presented in 6 different<br />

categories including, Brand<br />

Ambassador of the Year,<br />

Excellence in Customer<br />

Service, Best Merchandised<br />

Pharmacy, Social Media<br />

Champions, Team Award<br />

Winner of the Year 2015 and<br />

Most Improved Pharmacy of<br />

the Year 2015. The winners<br />

came from right across the<br />

country and that connectivity<br />

and partnership among<br />

members was truly evident<br />

on the night.<br />

01<br />

02<br />

03<br />

04<br />

01 Cloughjordan totalhealth Pharmacy & Peter Fox totalhealth Pharmacy, Birr. 02 Brogan’s totalhealth Pharmacy, Loughrea, Co. Galway.<br />

03 Weir’s totalhealth Pharmacy, Mullingar. 04 Kieran’s totalhealth Pharmacies, Carrick-on-Shannon & Mohill, Co. Leitrim. 05 O’Hanlon & Ballymahon<br />

totalhealth Pharmacies, Ballymahon, Co. Longford. 06 Baxter’s totalhealth Pharmacy, Longford. 07 Malone’s totalhealth Pharmacy, Kilrush, Co. Clare.<br />

08 Curley’s totalhealth Pharmacy, Ballyhaunis, Co. Mayo. 09 Feely’s totalhealth Pharmacy, Tuam, Co. Galway. 10Joanne Hynes totalhealth Pharmacy,<br />

Ballinrobe, Co. Mayo. 11 McGuinness totalhealth Pharmacy, Main Street, Roscommon. 12 Milltown totalhealth Pharmacy, Milltown, Dublin.<br />

13 Ray Walsh totalhealth Pharmacy, Nenagh, Co. Tipperary. 14 Tully’s totalhealth Pharmacy, Castlerea, Co. Roscommon. 15 O’Meara’s totalhealth<br />

Pharmacy, Scariff, Co. Clare. 16 McGrotty’s totalhealth Pharmacy, Ennistymon, Co. Clare. 17 Ann Gray’s totalhealth Pharmacy, Castletroy, Limerick.<br />

18 Achill totalhealth Pharmacy, Achill Island, Co. Mayo. 19 Rose Finlay totalhealth Pharmacy, Tullamore, Co. Offaly.


05<br />

06<br />

07<br />

08<br />

09<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19


PROFESSIONAL Gary Rice and Aidan Healy, DAC Beachcroft Solicitors<br />

Unexpected cost:<br />

registration fees<br />

on a change of<br />

ownership<br />

There are many commercial reasons for a<br />

change in ownership of a business, from a<br />

need for extra capital to ownership structures<br />

and succession planning. But what is the<br />

impact of this decision on the registration of<br />

your business with the Pharmaceutical Society<br />

of Ireland (PSI), what are the hidden cost<br />

implications to your business of such a decision<br />

and how can you best handle the problem?<br />

26<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


Key points<br />

n Disposal or<br />

acquisition of<br />

any part of your<br />

business can result<br />

in re-registration<br />

requirement.<br />

n The legislation<br />

applies to all<br />

pharmacies.<br />

n Cost to your<br />

business may be<br />

in excess of €3,325<br />

per pharmacy.<br />

n Additional costs<br />

may well apply if<br />

the re-registration<br />

deadline is missed.<br />

Section 17 of the<br />

Pharmacy Act 2007<br />

(the Act), states<br />

that a ‘change in<br />

the ownership of a<br />

retail pharmacy business shall<br />

have the effect of cancelling<br />

its registration’. The section<br />

then goes on to detail specific<br />

instances where this may<br />

occur including:<br />

n A change in one of<br />

the co-owners of a<br />

pharmacy;<br />

n An additional co-owner<br />

joining the business;<br />

n The acquisition or<br />

disposal by a companyowned<br />

pharmacy of a<br />

certain amount of shares<br />

in the company.<br />

This article will explore how<br />

these situations may occur,<br />

why the costs are triggered<br />

and how to best handle the<br />

problem when it does happen.<br />

The ‘How’<br />

A change in ownership, for<br />

the purposes of the Act, may<br />

occur in many circumstances<br />

where the ownership, or part<br />

ownership, of a pharmacy<br />

or pharmacy business is<br />

transferred to another<br />

pharmacist or company.<br />

While ‘owner’ is generally<br />

considered, from a legal<br />

perspective to mean ‘beneficial<br />

owner’, the Act favours the<br />

term ‘pharmacy owner’. A<br />

‘pharmacy owner’ is defined<br />

as being a person/persons or<br />

entity entitled to the profits<br />

and liable to sustain the losses<br />

of the business. It is arguable<br />

that it would have been more<br />

appropriate to use the term<br />

‘beneficial owner’ (which is,<br />

in the case of a company,<br />

an entity holding at least<br />

25% plus one share or for a<br />

business/group one which<br />

has a controlling interest).<br />

Using this definition may<br />

have resulted in less onerous<br />

obligations on pharmacy<br />

owners.<br />

Take, for example, a local<br />

family-owned pharmacy<br />

where a parent wishes to pass<br />

the business on to their child<br />

who has followed them into<br />

the profession. They may do<br />

this by bringing their child in<br />

as a co-owner of the business.<br />

The intention, in this instance,<br />

would be to ensure that the<br />

future of the business will be<br />

more stable and allow for a<br />

more seamless transition of<br />

the business when desired.<br />

This would however trigger a<br />

re-registration requirement.<br />

In addition, where that child<br />

subsequently takes over the<br />

business when the parent<br />

decides to retire entirely, this<br />

change will again trigger a reregistration<br />

event.<br />

The above example would<br />

also apply to a large pharmacy<br />

or a medium-sized group<br />

of pharmacies. Where an<br />

additional owner is added<br />

to the business, this would<br />

trigger an event requiring a reregistration<br />

with the PSI.<br />

Similarly, in the case of a<br />

corporate entity that wishes<br />

to reorganise its corporate<br />

structure for legitimate tax or<br />

commercial reasons, changes<br />

in respect of ownership of<br />

more than 50% of the shares<br />

in the company will result in<br />

the requirement to re-register.<br />

This is the case whether the<br />

restructuring is the result of<br />

an acquisition or a disposal of<br />

the shares.<br />

As is clear from the above<br />

examples, if the Act had<br />

allowed for the beneficial<br />

ownership of the business to<br />

be the deciding factor, many<br />

of the above circumstances<br />

would not have required the<br />

owner to re-register. In the<br />

case of the family business,<br />

because the parent retained<br />

50% control, there would<br />

be no transfer of beneficial<br />

ownership. Similarly, where<br />

a group of pharmacies add<br />

or remove an owner, so long<br />

as they would not acquire or<br />

dispose of more than 50% of<br />

their interest, there would<br />

have been no re-registration<br />

requirement.<br />

The ‘Why’<br />

Section 17 appears to operate<br />

to ensure that the PSI<br />

maintains a full and accurate<br />

record of all pharmacies<br />

trading in the State. While it is<br />

quite understandable for the<br />

PSI to require each pharmacy<br />

to notify it of the addition of<br />

a pharmacist to the staff in<br />

a business or the addition of<br />

a pharmacist as co-owner,<br />

it is clear that in any of the<br />

above instances the current<br />

requirement is an onerous one<br />

and, in many circumstances,<br />

its relevance to public<br />

health and patient safety is<br />

questionable.<br />

In relation to re-registration,<br />

each separate pharmacy or<br />

unit must be re-registered<br />

with the PSI. The cost of reregistration<br />

for each unit is,<br />

at the time of going to press,<br />

€3,325. In any of the above<br />

instances, a fee of this kind<br />

would have a significant<br />

impact on the cash-flow of the<br />

business. Take, for example,<br />

the family-owned pharmacy.<br />

If this business held a unit in<br />

a major county town and two<br />

further units in villages/towns<br />

around the county, the cost<br />

to the business of adding the<br />

child as a co-owner would be a<br />

minimum of €9,975.<br />

A further example might<br />

be a group of pharmacies<br />

undergoing restructuring.<br />

It may be the case, for<br />

example, that an additional<br />

holding company acquires<br />

shares in the group. While<br />

the beneficial owners of the<br />

holding company may be the<br />

same as the group owners,<br />

the ‘new owner’ of the group<br />

would be required to register<br />

every pharmacy or unit with<br />

the PSI. In circumstances<br />

where the group has 15-20<br />

pharmacies, the cost to the<br />

group would be between<br />

€49,875 and €66,500.<br />

How you can handle<br />

this process<br />

If you are planning on changes<br />

to the ownership or ownership<br />

structure of your business, it<br />

is advisable to consider the<br />

following steps:<br />

1. Be well advised on your<br />

circumstances. Does<br />

Section 17 apply in your<br />

case and, if so, have you<br />

factored in the cost of<br />

registration into your<br />

decision?<br />

2. Be aware that the<br />

cancellation of registration<br />

and hence the requirement<br />

for re-registration generally<br />

occurs 28 days after the<br />

change in ownership.<br />

3. Be aware that reregistration<br />

will trigger<br />

a PSI ‘new opening’<br />

inspection.<br />

4. Note that re-registration<br />

will also require you to<br />

apply for a new GMS<br />

contract.<br />

While possible reregistration<br />

is likely to be one<br />

of the last factors considered<br />

when examining a change<br />

in ownership or ownership<br />

structure, the re-registration<br />

process, if ignored, can result<br />

in significant costs being<br />

added to your transaction<br />

in addition to fees for reinspection<br />

and for missing<br />

filing deadlines. You should<br />

therefore ensure that you are<br />

well advised in relation to any<br />

decisions of this kind.<br />

As always, be prepared.<br />

Gary Rice (grice@dacbeachcroft.<br />

com) and Aidan Healy (ahealy@<br />

dacbeachcroft.com) of DAC<br />

Beachcroft Solicitors (01 231<br />

9600) are specialists in the<br />

commercial and regulatory issues<br />

which arise for pharmacies and<br />

pharmacists. They would like to<br />

thank Niall Sexton, Solicitor at<br />

DAC Beachcroft, for his assistance<br />

in preparing this article. DAC<br />

Beachcroft, a global law firm, is<br />

a recognised market leader in<br />

healthcare law. This article is for<br />

general information purposes<br />

only and does not comprise legal<br />

advice on any particular matter.<br />

You should not rely on any of the<br />

material in this article without<br />

seeking appropriate legal advice.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 27


PROFESSIONAL Michael O’Grady, Pharmacy Schemes Underwriter, AIC Glennon<br />

Professional<br />

indemnity insurance<br />

– an employee /<br />

locum perspective<br />

Professional Indemnity Insurance is<br />

an important consideration for all<br />

professional pharmacists who work in<br />

a community pharmacy. In this article,<br />

Michael O’Grady, Pharmacy Schemes<br />

Underwriter, AIC Glennon, talks<br />

about the insurance exposures facing<br />

employee and locum pharmacists<br />

working in a community pharmacy.<br />

Does an employee/<br />

locum pharmacist need<br />

professional indemnity<br />

insurance?<br />

There is no statutory<br />

requirement for employee<br />

or locum pharmacists<br />

to maintain professional<br />

insurance for their work in<br />

a Retail Pharmacy Business.<br />

The statutory obligation<br />

to maintain professional<br />

indemnity insurance on a<br />

continual basis lies with the<br />

Pharmacy Owner.<br />

However, every employee<br />

and locum pharmacist<br />

working in a Retail Pharmacy<br />

Business should ensure<br />

that he/she is covered by<br />

an appropriate professional<br />

indemnity policy of insurance<br />

in respect of the work that<br />

they undertake in any Retail<br />

Pharmacy Business.<br />

28<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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Does an employee/<br />

locum pharmacist need<br />

insurance cover for legal<br />

representation under the<br />

psi’s fitness to practise<br />

(ftp) procedures?<br />

Similar to professional<br />

indemnity insurance, there<br />

is no statutory requirement<br />

for employee or locum<br />

pharmacists to have insurance<br />

cover for legal representation<br />

under the PSI’s Fitness to<br />

Practise procedures. However,<br />

we would always recommend<br />

that any employee and locum<br />

pharmacist be protected by<br />

such insurance cover.<br />

Alleged offences under the<br />

Pharmacy Act 2007, which are<br />

committed by the Pharmacy<br />

Owner and/or Operator of a<br />

Retail Pharmacy Business,<br />

may be covered by a legal<br />

fees protection insurance<br />

policy, but Fitness to Practise<br />

proceedings may only be<br />

initiated against a professional<br />

pharmacist registered with the<br />

PSI. It is important, therefore,<br />

that all pharmacists working<br />

in a community pharmacy,<br />

including employee and<br />

locum pharmacists, should<br />

be covered by an appropriate<br />

legal fees protection policy<br />

that provides cover for<br />

legal representation related<br />

to PSI Fitness to Practise<br />

proceedings.<br />

Does professional<br />

indemnity insurance<br />

provide cover for legal<br />

representation under the<br />

PSI’s Fitness to Practise<br />

(FTP) procedures?<br />

No. Professional Indemnity<br />

Insurance policies provide<br />

cover for claims arising<br />

from unintended breaches<br />

of professional duty. Claims<br />

under a Professional<br />

Indemnity Insurance policy<br />

tend to involve an allegation<br />

of malpractice on the part of a<br />

pharmacist, e.g. a dispensing<br />

error. Fitness to Practise<br />

proceedings may be initiated<br />

by the PSI against a registered<br />

pharmacist as a consequence<br />

of matters entirely unrelated<br />

to a conventional malpractice<br />

claim, e.g. an alleged<br />

discourtesy to patients, an<br />

alleged dependency on alcohol<br />

or drugs.<br />

Cover for legal<br />

representation under the PSI’s<br />

Fitness to Practise procedures<br />

can be covered under a<br />

separate, stand-alone legal<br />

fees protection policy.<br />

Does your legal fees<br />

insurance extend<br />

to provide legal<br />

representation for<br />

Employee/Locum<br />

Pharmacists that are<br />

subject to PSI Fitness to<br />

Practise proceedings?<br />

Yes. Subject to approval from<br />

the policyholder, the AIC<br />

Glennon Legal Fees Protection<br />

Scheme for Pharmacists will<br />

extend to provide cover for<br />

employee/locum pharmacists<br />

that are subject to PSI Fitness<br />

to Practise proceedings.<br />

Does your professional<br />

indemnity insurance<br />

extend to provide cover<br />

for employee/locum<br />

pharmacists?<br />

Yes. The AIC Glennon<br />

Professional Indemnity<br />

Scheme for Pharmacists<br />

provides cover for unintended<br />

breaches of professional duty<br />

on the part of the owner<br />

and/or operator of a Retail<br />

Pharmacy Business, and any<br />

employee/locum pharmacists<br />

working in the pharmacy –<br />

subject to approval from the<br />

policyholder.<br />

How can an employee/<br />

locum pharmacist check<br />

if he/she is covered<br />

by an appropriate<br />

professional indemnity<br />

insurance policy and<br />

a legal fees protection<br />

insurance policy<br />

which covers legal<br />

representation under the<br />

psi’s fitness to practise<br />

procedures?<br />

Employee/Locum pharmacists<br />

should check with the Owner<br />

and/or Operator of any<br />

Retail Pharmacy Business in<br />

which they are working to<br />

ensure that the Professional<br />

Indemnity and Legal Fees<br />

Protection insurances in place<br />

for the pharmacy premises<br />

provide an indemnity for<br />

breaches of professional duty<br />

and legal representation<br />

under PSI Fitness to Practise<br />

proceedings, respectively.<br />

Given the nature of their<br />

work and the numerous<br />

pharmacy premises in<br />

which they are employed,<br />

locum pharmacists should<br />

ensure that these checks are<br />

undertaken for each Retail<br />

Pharmacy Business in which<br />

they work. If this is not<br />

practical, locum pharmacists<br />

should ideally arrange their<br />

own insurance cover, to ensure<br />

that they are not working in<br />

a Retail Pharmacy Business<br />

without the appropriate<br />

insurance cover.<br />

What should an<br />

Employee/Locum<br />

Pharmacist do if he/she<br />

is not covered by both an<br />

appropriate Professional<br />

Indemnity Insurance<br />

policy and a Legal Fees<br />

Protection insurance<br />

policy that covers legal<br />

representation under the<br />

PSI’s Fitness to Practise<br />

procedures?<br />

Employee/Locum pharmacists<br />

should arrange an appropriate<br />

policy of insurance to protect<br />

their position in the event of<br />

a claim being made against<br />

them, which is not covered<br />

by any policy of insurance<br />

arranged by the Owner/<br />

Operator of a Retail Pharmacy<br />

Business in which they work.<br />

AIC Glennon has previously<br />

assisted employee and locum<br />

pharmacists with queries in<br />

this regard.<br />

If an employee<br />

pharmacist takes up<br />

employment with a new<br />

pharmacy and a claims<br />

arises as a consequence<br />

of an alleged breach of<br />

professional duty at a<br />

previous pharmacy, are<br />

they covered by a policy<br />

of insurance?<br />

Ordinarily, claims of<br />

professional negligence are<br />

made against the Owner<br />

and/or Operator of a Retail<br />

Pharmacy Business, as<br />

opposed to an employee/<br />

locum pharmacist. An<br />

appropriately arranged<br />

professional indemnity<br />

insurance policy will provide<br />

cover for employee/locum<br />

pharmacists, as well as the<br />

Owner and/or Operator of a<br />

Retail Pharmacy Business.<br />

If an employee pharmacist<br />

leaves the employment of a<br />

pharmacy, an appropriately<br />

arranged professional<br />

indemnity insurance policy<br />

should (subject to approval<br />

from the policyholder) provide<br />

an indemnity for future claims<br />

of professional negligence,<br />

relating to the alleged<br />

negligence of that pharmacist,<br />

whilst they were working in<br />

that pharmacy.<br />

An appropriately arranged<br />

professional indemnity policy<br />

will also provide the same<br />

cover for locum pharmacists.<br />

The above is given by way of<br />

general advice only and should<br />

not be relied upon by an employee<br />

or locum pharmacist as to the<br />

cover applicable under any specific<br />

policy of insurance in place for<br />

their employer or the Owner/<br />

Operator of any Retail Pharmacy<br />

Business in which they work.<br />

AIC Glennon may be<br />

contacted on 01 619 1100 /<br />

pharmacy@aicglennon.ie.<br />

30<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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BUSINESS Jim Power, Economist<br />

The economy<br />

in 2015 and<br />

the prospects<br />

for 2016<br />

As 2015 has progressed, the<br />

recovery story has steadily<br />

gathered momentum and is<br />

becoming increasingly more<br />

broadly based. The Greater<br />

Dublin Area is clearly leading<br />

the recovery, but there is a<br />

discernible improvement in<br />

many parts of the country.<br />

The economic<br />

growth numbers<br />

over the past year<br />

have been very<br />

strong and show<br />

that since the final quarter<br />

of 2007, the Irish economy<br />

has experienced the fastest<br />

growth in the developed<br />

world. At the end of 2014, the<br />

level of GDP and GNP regained<br />

the levels of economic<br />

activity seen in 2007, just<br />

prior to the crash. They<br />

have subsequently moved<br />

significantly higher, with<br />

GDP this year expected to<br />

expand by around 6.3%. This<br />

is a remarkable achievement<br />

following such a calamitous<br />

economic crash and the very<br />

severe fiscal adjustment<br />

programme that has seen<br />

significant pressure on public<br />

expenditure and a very severe<br />

increase in the personal sector<br />

tax burden. Between 2008<br />

and 2014, respective budgets<br />

extracted €29.8 billion from<br />

the economy.<br />

The Consumer<br />

One of the main caveats in<br />

relation to the recovery over<br />

the past couple of years<br />

has been the fragility of<br />

the consumer. While still<br />

pertinent, it is clear that<br />

the consumer dynamics in<br />

the economy are gradually<br />

improving. In the first nine<br />

months of the year, the<br />

volume of retail sales was<br />

8.9% higher than the same<br />

period in 2014 and was 5.4%<br />

higher in value terms. When<br />

sales in the motor trade are<br />

excluded (car sales were up<br />

30% in the first 10 months of<br />

the year), the growth in retail<br />

spending is somewhat more<br />

subdued. In the first nine<br />

months, the value of sales<br />

increased by 2.6% and the<br />

volume of sales increased by<br />

6.2%. However, in the month<br />

of September the volume of<br />

overall retail sales was 8.6%<br />

higher than a year earlier<br />

and the value of sales was<br />

32<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


4.9% higher. When auto<br />

sales are excluded there was<br />

annual volume growth of 8%<br />

and value growth of 4.1%,<br />

these numbers suggesting<br />

a consumer sector that is<br />

coming back to life.<br />

Consumers remain pricesensitive<br />

and there is still<br />

considerable resistance to<br />

higher prices across the<br />

consumer spectrum. However,<br />

the situation is improving at a<br />

significant pace.<br />

Inflationary pressures in<br />

the economy remain very<br />

subdued. In the first 10<br />

months of the year, average<br />

prices were 0.3% lower than<br />

the equivalent period in 2014.<br />

In the year to October, average<br />

consumer prices were 0.2%<br />

lower than a year earlier. Food<br />

prices were down by 1.5%;<br />

energy prices were down by<br />

10.9%; clothing & footwear<br />

prices were down by 3.3%; and<br />

Utilities & Local Charges were<br />

up by 9.1%. In aggregate, the<br />

price of goods was 4% lower<br />

than a year earlier, while the<br />

price of services increased by<br />

2.8%.<br />

Consumer confidence<br />

continues to trend upwards<br />

and in September was at<br />

the highest level since<br />

February 2006. The ongoing<br />

improvement in the<br />

economy, the stronger labour<br />

market, better prospects<br />

for wages and the changed<br />

fiscal environment are all<br />

combining to boost general<br />

consumer confidence. This<br />

improvement in confidence<br />

is gradually translating into<br />

stronger consumer spending.<br />

This trend looks set to<br />

continue.<br />

The Labour Market<br />

The labour market has<br />

continued to improve in 2015.<br />

In October, the number of<br />

people signing on the Live<br />

Register fell to 332,200 on a<br />

seasonally adjusted basis,<br />

which represents a decline<br />

of 77,400 over the past two<br />

years and a decline of 31,600<br />

in the first 10 months of 2015.<br />

The Live Register is not a<br />

measure of unemployment as<br />

it includes part-time workers<br />

who work up to three days per<br />

week and seasonal and casual<br />

Figure 1 / GDP & GNP (seasonally adjusted)<br />

Figure 2 / Consumer Price Inflation<br />

workers who are entitled to<br />

Jobseekers Allowance and/or<br />

Jobseekers Benefit. However,<br />

it does provide a good gauge<br />

of general labour market<br />

conditions. The decline in the<br />

number of people signing on<br />

the live register is consistent<br />

with other labour market<br />

indicators.<br />

The unemployment rate<br />

and employment creation<br />

are better indicators of the<br />

real labour market situation.<br />

Total employment in the<br />

economy reached 1.98 million<br />

in September 2015, which<br />

represents an increase of<br />

56,000 or 2.9% over the past<br />

year. The increase in total<br />

employment in the year to<br />

September was comprised<br />

of an increase of 59,400 in<br />

full-time employment and<br />

a decline of 3,400 in parttime<br />

employment. The<br />

unemployment rate declined<br />

to 9.1% of the labour force<br />

in the third quarter and the<br />

long-term unemployment<br />

rate fell to 5%. Long-term<br />

unemployment accounted for<br />

54.1% of total unemployment<br />

in the third quarter, which is<br />

down from 58.4% two years<br />

earlier. Total employment<br />

in the economy in the third<br />

quarter was 139,700 higher<br />

Source: CSO<br />

Source: CSO<br />

than the bottom of the labour<br />

market in 2012.<br />

From a sectoral perspective,<br />

the news is equally good.<br />

Of the 13 sectors analysed<br />

by the CSO, all but two<br />

recorded growth in the year to<br />

September. The Wholesale &<br />

Retail sector and the Financial<br />

Services & Real Estate sector<br />

saw modest declines. The<br />

construction sector was the<br />

strongest performer, with an<br />

annual increase of 15,000 or<br />

13.3%.<br />

In terms of unemployment,<br />

the seasonally adjusted<br />

unemployment rate declined<br />

further to 8.9% of the labour<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 33


Table 1 / Employment by sector (Q3 2015)<br />

Sector<br />

Agriculture, Forestry<br />

& Fishing<br />

Q3<br />

2014<br />

Q3<br />

2015<br />

YoY<br />

change<br />

109.7 112.7 +3,000<br />

Industry 238.8 252.3 +13,500<br />

Construction 112.4 127.4 +15,000<br />

Wholesale & Retail Trade 275.2 273.8 -1,400<br />

Transportation 87.5 90.0 +2,500<br />

Accommodation &<br />

Food Services<br />

139.8 139.9 +100<br />

ICT 79.3 83.7 +4,400<br />

Financial Services<br />

& Real Estate<br />

103.1 99.8 -3,300<br />

Professional Services 116.9 122.6 +5,700<br />

Admin & Support Services 65.2 68.0 +2,800<br />

Public Administration<br />

& Defence<br />

98.1 101.3 +3,200<br />

Education 144.1 146.6 +2,500<br />

Human Health<br />

& Social Services<br />

249.5 253.4 +3,900<br />

Other 101.6 104.8 +3,200<br />

TOTAL 1926.9 1983.0 +56,100<br />

Figure 3 / Employment (S/A)<br />

Source: CSO QNHS<br />

force in October, which is<br />

the first time that the rate<br />

has fallen below 9% since<br />

December 2008. The number<br />

of people unemployed has<br />

declined by 135,700 since the<br />

peak in December 2011 and<br />

has fallen by 27,400 in the<br />

first 10 months of this year.<br />

The outlook<br />

The Irish economic<br />

performance has been<br />

very strong in 2015 and<br />

the prospects for 2016 look<br />

positive at this juncture.<br />

Based on the evidence so far<br />

this year, real GDP looks set<br />

to expand by around 6.3% in<br />

2015 and growth of 4.5% looks<br />

achievable for 2016.<br />

Looking ahead to 2016,<br />

consumer spending should<br />

be boosted by a further<br />

improvement in employment,<br />

a continued pick up in<br />

earnings and the impact of the<br />

tax changes in Budget 2015<br />

and those contained in Budget<br />

2016. Consumer spending<br />

could expand by up to 4%.<br />

Construction activity will<br />

strengthen further, with<br />

residential construction the<br />

strongest component. Business<br />

investment spending will<br />

Source: CSO<br />

also be stronger. The export<br />

performance has been very<br />

strong in 2015 and this should<br />

continue into 2016. However,<br />

import growth will also<br />

improve, thereby limiting the<br />

impact of net trade on growth.<br />

There is an obvious<br />

external risk factor in 2016.<br />

The International Monetary<br />

Fund recently downgraded<br />

its global growth outlook. It<br />

warned that ‘the holy grail<br />

of robust and synchronised<br />

global expansion remains<br />

elusive’ and that ‘downside<br />

risks to the world economy<br />

appear more pronounced than<br />

they did just a few months<br />

ago’. China is the obvious<br />

source of concern and its<br />

potential impact on global<br />

confidence and trade.<br />

The future of the UK in the<br />

EU is an issue that will have<br />

to be closely monitored in<br />

2016. A referendum on EU<br />

membership will be held in<br />

2016. It is still hard to say<br />

how such a vote would go,<br />

but with some concessions<br />

from the EU, a vote to stay in<br />

seems the most likely, albeit<br />

far from certain, outcome. EU<br />

exit would have considerable<br />

implications for Ireland.<br />

Domestically, ongoing<br />

efforts will be required to<br />

alleviate problems with<br />

private and sovereign debt,<br />

and the restoration of a fully<br />

functioning banking sector.<br />

It will also be important to<br />

ensure that wages are kept<br />

under control.<br />

It would be naïve and<br />

dangerous to become<br />

complacent about Ireland’s<br />

economic recovery. Over<br />

the past couple of years the<br />

economy has been given a<br />

major boost by four factors<br />

that are totally outside of<br />

the country’s control. Oil<br />

prices have fallen by over<br />

50%; the euro has weakened<br />

significantly against sterling<br />

and the dollar; the ECB has<br />

been pursuing a policy of<br />

historically low interest rates;<br />

and the strength of growth in<br />

the US and UK has insulated<br />

Ireland from the sluggish<br />

growth in the Euro Zone.<br />

While all of these factors look<br />

set to remain favourable in<br />

34<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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Table 2 / Irish Economic Forecast<br />

(Averages) 2014 2015f 2016f<br />

GDP +5.2% +6.2% +4.5%<br />

GNP +6.9% +5.6% +4.0%<br />

Consumption +2.0% +3.6% +4.0%<br />

Investment +14.3% +14.0% +14.5%<br />

Exports +12.1% +13% +10%<br />

Imports +14.7% +12.0% +9.5%<br />

Inflation (HICP) +0.3% -0.2% +1.2%<br />

Employment +1.8% +2.8% +2.5%<br />

Unemployment Rate 11.3% 9.3% 8.2%<br />

Figure 4 / Retail sales in pharmacy sector<br />

2016, it is important that fiscal<br />

policy and all issues around<br />

competitiveness are managed<br />

as prudently as possible to<br />

ensure that the economy is<br />

as resilient as possible in the<br />

event of some external shock.<br />

The most obvious domestic<br />

risk factor is now political,<br />

with a general election due<br />

in the first quarter of 2016. A<br />

stable government would be<br />

the optimal outcome, but is<br />

also important that ‘auction<br />

politics’ is avoided in the<br />

run up to the election. The<br />

recovering Irish economy<br />

would not be helped by<br />

political instability.<br />

Trends in the<br />

pharmacy sector<br />

Sales of Medical,<br />

Pharmaceutical & Cosmetic<br />

articles in the first nine<br />

months of 2015 have<br />

improved. In volume terms,<br />

sales of Pharmaceutical,<br />

Medical & Cosmetic items<br />

were 3.6% ahead of the first<br />

nine months of 2014. The<br />

value growth at 0.6% was<br />

less impressive, but does<br />

represent a marked change<br />

in the trend of recent years.<br />

The gap between value and<br />

volume growth is still an issue,<br />

but at least both measures are<br />

now improving. The prospects<br />

for 2016 look positive, with<br />

sales likely to be driven by<br />

higher incomes, continued<br />

employment growth and<br />

a general improvement in<br />

personal disposable incomes.<br />

Price trends in the pharmacy<br />

sector continue to be subdued.<br />

In the year to October, the<br />

price of pharmaceutical<br />

products declined by 1.3%,<br />

the price of prescribed drugs<br />

declined by 2.8% and the price<br />

of other medicines declined<br />

by 0.8%. Clearly, competitive<br />

forces, regulatory changes and<br />

consumer price resistance are<br />

combining to put continued<br />

downward pressure on retail<br />

prices in the pharmacy sector.<br />

Source: CSO<br />

Figure 5 / Price trends in pharmacy sector<br />

Source: CSO<br />

36<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


PHARMACY<br />

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Thursday<br />

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February<br />

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Citywest Hotel,<br />

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Get ready to buy or sell<br />

a pharmacy<br />

Speakers<br />

Stuart Fitzgerald<br />

Director -<br />

Fitzgerald Power<br />

Barbara Kenny<br />

Partner -<br />

William Fry<br />

Deirdre Lyons<br />

Tax & Wealth Structuring<br />

Specialist - Davy<br />

Sam Patel<br />

International Director -<br />

Day Lewis<br />

Maurice Fitzgerald<br />

Director -<br />

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Tony McEntee<br />

CEO – Allcare<br />

Anil Patil<br />

UK’s largest Starbucks<br />

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To register your interest email seminar@fitzgeraldpower.ie<br />

or call 051 870152


COMMERCIAL FEATURE Dermot Ryan, Commercial Director<br />

LinkUp – enhancing the shopping<br />

experience for the customer<br />

A new, specialised<br />

Category Management<br />

service for independent<br />

community pharmacy<br />

Dermot Ryan, Commercial Director, Uniphar<br />

Retail Services talks about their new Category<br />

Management service, which is first in the range<br />

of pharmacy support services currently under<br />

development for LinkUp members. LinkUp is the<br />

new service name for Link, Uniphar’s enhanced<br />

buying group, and launches in the New Year.<br />

In developing LinkUp,<br />

we were very conscious<br />

of being able to offer<br />

independent community<br />

pharmacy the best<br />

value in the market not only<br />

on prescription meds, but<br />

also on Over the Counter and<br />

Front of Shop products. But<br />

we realised early on that value<br />

wasn’t enough.<br />

Understanding<br />

the challenges<br />

In carrying out research with<br />

pharmacies ourselves and<br />

looking at other national<br />

studies, it became clear<br />

that for many pharmacists,<br />

especially independent<br />

community pharmacists<br />

without the deep pockets<br />

and large marketing and<br />

merchandising teams of the<br />

big chains, the first challenge<br />

is to convert the patient you<br />

already have, who’s coming in<br />

regularly for their prescription,<br />

into a shopper as well: How<br />

do I get my patients to spend<br />

on the front of counter and<br />

OTC products where I can<br />

more readily manage my<br />

margin, and not just on<br />

their prescription? How do<br />

I enhance the customer’s<br />

experience when they come in<br />

store so they purchase not just<br />

the meds that they need but a<br />

whole range of other products<br />

that they want?<br />

Delivering profitability<br />

through effective<br />

category management<br />

Our focus has been to create<br />

an affordable Category<br />

Management service that<br />

evens the playing field for<br />

independent community<br />

pharmacy, providing access<br />

to the specialist cat man and<br />

merchandising expertise that<br />

the large multiples enjoy.<br />

Based on our experience<br />

across Allcare pharmacies,<br />

we knew that good Category<br />

Management could increase<br />

performance in certain<br />

categories by 20-40%. It varied<br />

from shop to shop but when<br />

we invested in cat man, we<br />

saw direct and significant<br />

benefits to the store’s bottom<br />

line within a few weeks.<br />

Every store is different<br />

Our experienced cat man<br />

team will work with your<br />

shop on an individualised<br />

basis to determine how best<br />

to capitalise on the potential<br />

that category management<br />

has in your particular store.<br />

We do this by helping the<br />

pharmacy to deal with key<br />

challenges that most store<br />

owners face: poor macro<br />

layout, depreciating stock, lack<br />

of current popular lines, low<br />

margin items dominating key<br />

sell areas, clutter and poor<br />

planograms. Every shop is<br />

different and we’ll work with<br />

your store’s advantages and<br />

disadvantages to help you<br />

to achieve:<br />

n Better customer offerings<br />

n Increased margins<br />

n Enhanced stock sell<br />

through<br />

n Improved productivity<br />

n Higher customer<br />

satisfaction


“ How do I get my<br />

patients to spend<br />

on the front of<br />

counter and<br />

OTC products<br />

where I can more<br />

readily manage<br />

my margin, and<br />

not just on their<br />

prescription?”<br />

Comprehensive step-by-step service<br />

Subscribing to LinkUp’s<br />

Category Management<br />

services provides a lot more<br />

than a set of planograms with<br />

which you can work. It’s a<br />

comprehensive step by step<br />

service providing you with:<br />

n Complete assessment of<br />

the pharmacy’s macro<br />

layout<br />

n One-on-one<br />

consultations and advice<br />

on floor layout from a<br />

customer’s perspective<br />

n Sales analysis to<br />

determine what key<br />

lines work in line with<br />

LinkUp offerings<br />

n Market analysis in<br />

tandem with the<br />

pharmacy’s current<br />

ranges<br />

n Sales per meter<br />

analysis to determine<br />

how to maximise each<br />

category’s potential and<br />

growth opportunities<br />

n Implementation of<br />

planograms to fit your<br />

store’s specs<br />

n Personalised visits<br />

after implementation<br />

to measure success<br />

and standards<br />

n Clear, easy to read<br />

planograms with full<br />

stock listings and<br />

supplier information<br />

n Planogram updates<br />

twice yearly plus<br />

updates for new lines<br />

n Tips and best practices<br />

to help you maintain<br />

the highest standard<br />

of merchandising<br />

Our merchandising team<br />

have unparalleled experience<br />

in retail and will work with<br />

your staff, providing on the job<br />

coaching which will increase<br />

their awareness and skills in<br />

terms of managing the look<br />

and feel of the store.<br />

If you are interested in what<br />

LinkUp category management<br />

service could do for your<br />

pharmacy, contact 01 468<br />

7501 for more information or<br />

email categorymanagement@<br />

uniphar.ie


BUSINESS Ray Ryan, BMA Planning<br />

Pharmacy<br />

and planning<br />

In this article, Ray Ryan,<br />

who is a Town Planner<br />

and Principal of BMA<br />

Planning, Planning and<br />

Development Consultants<br />

article outlines the national<br />

planning policy context<br />

for consideration of<br />

pharmacies, particularly<br />

the ongoing development<br />

of health centres.<br />

Ipreviously presented<br />

an article in this<br />

publication outlining<br />

the national planning<br />

policy context for<br />

consideration of new<br />

pharmacies.<br />

The Guidelines for Planning<br />

Authorities – Retail Planning<br />

(2012) were issued by<br />

Government in April 2012.<br />

The Guidelines outline<br />

Government policy and<br />

must be taken into account<br />

by planning authorities and<br />

An Bord Pleanála in making<br />

decisions on planning<br />

applications.<br />

To recap briefly, the position<br />

is summarised under the<br />

following key points:<br />

1. Definition: In planning<br />

terms, pharmacies (or<br />

retail pharmacy business<br />

as defined in the PSI<br />

Memorandum (2009) 1 )<br />

are categorised as retail<br />

development and assessed<br />

in the same manner as<br />

all other forms of retail<br />

development. The term<br />

‘retail pharmacy’ is<br />

referred to in the Retail<br />

Planning Guidelines<br />

but a retail pharmacy is<br />

classified more generally<br />

as a ‘shop’. As such, any<br />

unit with permission for<br />

retail use can be used as a<br />

pharmacy without the need<br />

for planning permission.<br />

2. Location: The preferred<br />

location for ‘shops’<br />

(including retail<br />

pharmacies) is within<br />

designated town, district<br />

and local/village centre<br />

locations which are zoned<br />

/ identified in the local<br />

Development Plan.<br />

3. Scale: As with all retail<br />

development, the<br />

Guidelines suggest that<br />

pharmacies should be<br />

of a scale which reflects<br />

the needs of the local<br />

community or population<br />

catchment.<br />

4. Accessibility: Pharmacies<br />

should be located in<br />

locations which are<br />

accessible on foot or by<br />

public transport.<br />

5. Design: The design of<br />

a new development<br />

should seek to enhance<br />

streetscapes and the local<br />

built environment through<br />

good quality design and<br />

appropriate signage etc.<br />

6. Pharmacy Licensing:<br />

The licensing of a ‘retail<br />

pharmacy business’ is a<br />

matter for the PSI and is<br />

entirely separate from<br />

the planning process.<br />

Unlike the pharmacy<br />

licensing process, planning<br />

authorities will not require<br />

any evidence that an<br />

applicant has a licence to<br />

operate as a pharmacist<br />

before granting permission.<br />

This is because the<br />

planning permission relates<br />

to the premises rather than<br />

the person who applies.<br />

7. Competition: The<br />

Guidelines are clear that<br />

it is not the purpose of<br />

the planning system<br />

to preserve existing<br />

commercial interests<br />

or stymie competition.<br />

1. “Memorandum Of Advice to Superintendent Pharmacists, and other pharmacists who may contemplate becoming owners of Retail Pharmacy Businesses, from the<br />

Pharmaceutical Society Of Ireland on possible public health risks arising from certain commercial practices” Pharmaceutical Society of Ireland (PSI), 2009.<br />

40<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


NEW<br />

Buttercup Bronchostop Cough Syrup contains thyme herb extract and marshmallow root extract. A traditional herbal medicinal product for the relief of coughs, such as chesty, dry, tickly, irritating coughs and catarrh, exclusively<br />

based upon long-standing use. Adults and children over 12 years: 15ml every 4 hours. Max dose 90ml per day. Not recommended for children under 12 years. Seek medical advice if symptoms persist after 7 days or if dyspnoea,<br />

fever or purulent sputum occurs. Contraindications: Known hypersensitivity to ingredients, rare hereditary intolerance to some sugars. Caution: Contains methyl parahydroxybenzoate and propyl parahydroxybenzoate, which<br />

may cause allergic reactions. Side effects: Stomach disorders. TR 2006/1/1. TR Holder: Kwizda Pharma GmbH, Effingergasse 21, A-1160 Vienna, Austria. RRP (ex.VAT) 120ml €6.99 200ml €9.99 SPC: www.medicines.ie/<br />

medicine/16380/SPC/ Buttercup+Bronchostop+Cough+Syrup Buttercup Bronchostop Berry Flavour Cough Pastilles contain thyme herb extract. A traditional herbal medicinal product for the relief of coughs, such as chesty, dry,<br />

tickly, irritating coughs and catarrh, exclusively based upon long-standing use. Adults and children over 12 years: 1 - 2 pastilles every 4 hours. Max dose 12 pastilles per day. Not recommended for children under 12 years. Seek<br />

medical advice if symptoms persist after 7 days or if dyspnoea, fever or purulent sputum occurs. Contraindications: Known hypersensitivity to ingredients, rare hereditary intolerance to some sugars. Caution: Contains 0.6 g fructose<br />

per 2 pastille dose – to be taken into consideration in those with diabetes mellitus. Side effects: Stomach disorders. TR 2006/1/2. TR Holder: Kwizda Pharma GmbH, Effingergasse 21, A-1160 Vienna, Austria. RRP (ex. VAT) 10s €3.99<br />

20s €5.99 SPC: www.medicines.ie/medicine/16381/SPC/ Buttercup+Bronchostop+Berry+Flavour+Cough+Pastilles/


Therefore, while trade<br />

diversion from the town<br />

centre in the general<br />

sense is a legitimate<br />

planning matter to be<br />

considered, the impact of<br />

a new development on the<br />

viability of an individual<br />

retail pharmacy business is<br />

not a planning matter.<br />

The IPU (in conjunction<br />

with BMA Planning) made<br />

submissions to the review<br />

outlining issues arising<br />

from the various changes<br />

in regulation of retail<br />

pharmacy businesses since<br />

the Pharmacy 2007 Act. In<br />

particular, the planning<br />

considerations associated<br />

were considered particularly<br />

in the context of the trend<br />

towards large Primary Care<br />

Centres or Health Centres.<br />

A number of recent<br />

planning applications have<br />

provided an insight into how<br />

policy is feeding through to<br />

decisions on the ground.<br />

An interesting case study<br />

is found in the proposal to<br />

include a pharmacy as part of<br />

a large Primary Care Centre<br />

building at Headfort, Kells, Co<br />

Meath (Meath County Council<br />

Reg. Ref: KA150021; Bord Ref:<br />

PL17.244702).<br />

In that instance, the<br />

original building was granted<br />

by Meath County Council<br />

without a pharmacy. The<br />

application in 2015 was made<br />

while the building was being<br />

completed and the pharmacy<br />

was to occupy a part of the<br />

building which had been<br />

proposed as a ‘Diagnostics’<br />

area.<br />

A number of objections<br />

to the planning application,<br />

including from local<br />

pharmacy businesses, cited<br />

the policy outlined in the<br />

Retail Planning Guidelines<br />

and in the Meath County<br />

Development Plan.<br />

Meath County Council<br />

decided to refuse permission<br />

for the pharmacy citing<br />

the scale of the proposed<br />

pharmacy, its location at<br />

an edge of town site and its<br />

impact to the vitality of Kells<br />

Town Centre.<br />

On appeal to An Bord<br />

Pleanála, the Planning<br />

Inspector considered<br />

the opposing positions<br />

outlined by the applicant<br />

and those opposed to the<br />

application. Interestingly,<br />

in the assessment there<br />

was consideration which<br />

gives an insight into the<br />

issue in terms of:<br />

(i) the principle of<br />

pharmacy with<br />

Primary Care Centre<br />

(ii) the scale pharmacy<br />

use ancillary to a<br />

Primary Care Centre<br />

In terms of the principle, the<br />

Inspector saw merit in the case<br />

made regarding the land use<br />

synergy between pharmacy<br />

and ‘a building permitted<br />

to house under one roof a<br />

range of collocated medical<br />

facilities including doctors<br />

surgery, nurse consulting<br />

rooms, physiotherapy,<br />

psychological treatment<br />

rooms, group therapy areas,<br />

dental surgery and associated<br />

health care uses’. She noted<br />

the convenience it would offer<br />

to patients of this primary care<br />

centre.<br />

However, the Inspector also<br />

noted concern regarding the<br />

scale of the pharmacy unit<br />

stating that “the pharmacy<br />

is of such a scale it has the<br />

potential to accommodate a<br />

substantive range of products<br />

over and above medicinal<br />

and prescribed medicines”.<br />

On this basis, the Inspector<br />

stated that in the context of<br />

the Development Plan policies<br />

and the high level of vacancy<br />

in the Town Centre, the Meath<br />

County Council position to<br />

refuse should be upheld.<br />

At the final hurdle, the<br />

Board of An Bord Pleanála<br />

went against their Inspector’s<br />

recommendation and<br />

granted the pharmacy as<br />

‘a complementary and<br />

ancillary use’. Unfortunately,<br />

the reasons for the Board’s<br />

Decision to Grant are<br />

perfunctory so it remains to<br />

be seen how this will transfer<br />

to other situations around<br />

the country.<br />

In simple terms, it would<br />

seem that pharmacies will<br />

continue to be allowed within<br />

Primary Care Centres on<br />

case-by-case basis. However,<br />

there are signs of a planning<br />

discussion beginning, which<br />

begins to question the scale of<br />

pharmacies and the product<br />

range extending beyond<br />

their ‘primary’ function,<br />

i.e. dispensing of medicinal<br />

products.<br />

Watch this space.<br />

Ray Ryan is a Town Planner and<br />

Principal of BMA PLANNING,<br />

Planning and Development<br />

Consultants, 128 Lower<br />

Baggot Street, Dublin 2.<br />

www.bmaplanning.ie<br />

“ In particular, the planning considerations<br />

associated were considered particularly<br />

in the context of the trend towards large<br />

Primary Care Centre or Health Centres.”<br />

42<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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BUSINESS Darren Kelly, IPU Business Development Manager<br />

Planning for<br />

the year ahead<br />

In this article, Darren Kelly, IPU Business Development<br />

Manager looks at what we need to focus on to ensure<br />

that the health of our businesses stays in peak condition.<br />

Every year we<br />

approach the New<br />

Year with some<br />

trepidation. What<br />

will the New Year<br />

hold? In the pharmacy sector,<br />

we have experienced some<br />

ups and downs over the last<br />

number of years but, with the<br />

apparent rise in consumer<br />

sentiment and expected<br />

growth in the country, we have<br />

to remain optimistic about<br />

what 2016 will hold for our<br />

businesses.<br />

We have all heard about<br />

having business plans<br />

when we need to approach<br />

a financial institution for<br />

financial support to help the<br />

business or are thinking of<br />

opening a business. But do we<br />

have a plan for the business<br />

on an ongoing basis or do<br />

we believe that we will keep<br />

plodding along the same way<br />

that we have been for the<br />

last number of years? The<br />

retail element of pharmacy is<br />

growing year-on-year and, in<br />

order to capitalise on this, we<br />

need to ensure that we have<br />

the staff, the premises and the<br />

plan to succeed.<br />

Many independent<br />

pharmacy owners ask me<br />

how they can be as proactive<br />

with their plans as some of<br />

the bigger chains appear to<br />

be. I always refer back to<br />

planning. The larger chains<br />

have departments that look<br />

after these areas for them and<br />

even the symbol groups are<br />

trying to bring this cohesion<br />

into the market but you can<br />

be as proactive as you wish to<br />

be with some clever planning<br />

and delegation with your own<br />

teams.<br />

Promotional planning<br />

This sounds like a grand idea<br />

but it is really just a simple<br />

structure to help you and your<br />

team know where you want to<br />

market the business this year.<br />

Simply, set up a diary:<br />

n Highlight the main<br />

holiday events and<br />

health awareness events,<br />

taking into account any<br />

local or regional events<br />

that may be happening.<br />

n When you are buying in<br />

stock of special offers,<br />

look at the different<br />

types of offers you want<br />

to have and break it<br />

down into mens, ladies,<br />

children or bath, shower,<br />

hair. Once you break it<br />

down, you pick the best<br />

offer that is available<br />

for which category and<br />

order accordingly.<br />

n Agree a promotion<br />

cycle timeframe with<br />

the team. Plan out<br />

promotions to ensure<br />

that you can avail of the<br />

best value. By having<br />

a specified promotion<br />

cycle, customers will be<br />

waiting to see what are<br />

the next ‘unbelievable<br />

offers’ available in<br />

their local pharmacy.<br />

Remember, most ‘2<br />

for €3’ or ‘2 for €5’ are<br />

available in the grocery<br />

multiples, so having<br />

these will give your<br />

customers the message<br />

that they can get just<br />

as good value in their<br />

local pharmacy.<br />

n Identify where in the<br />

pharmacy you will<br />

promote, i.e. window<br />

displays, gondolas,<br />

hot spots etc.<br />

n Draw out the areas<br />

of the pharmacy and<br />

plan the promotion<br />

on paper before any<br />

stock is ordered or<br />

merchandised; this takes<br />

away any confusion with<br />

regard to ordering or<br />

dealing with reps. When<br />

you have this in place,<br />

all staff should be<br />

singing from the one<br />

hymn sheet.<br />

I am always asked what<br />

the best special offers to<br />

have are. My reply is “the<br />

ones that sell”. It sounds<br />

simple, but how many times<br />

do you see products mixed<br />

together because they are<br />

both banded packs, so that<br />

is all the customer needs to<br />

see. Customers like to see a<br />

pattern to the display. The<br />

customer’s concentration will<br />

only hold for so long, so, if<br />

there are 10 promotions all<br />

squeezed together and no real<br />

clear message, the customer<br />

will walk away.<br />

Staff planning<br />

Everyone plans out the staff<br />

rosters to ensure that you<br />

have the correct cover for<br />

the week but how many<br />

plan to ensure that their<br />

pharmacy staff are up-to-date<br />

on the latest trends in retail<br />

pharmacy? Annual reviews<br />

should be part of this plan to<br />

meet with staff and identify<br />

what the individual staff<br />

member requires to ensure<br />

that they are taking your<br />

business where you want it<br />

to go. Encourage the staff to<br />

want to learn more.<br />

Do you know where to look<br />

for training if a staff member<br />

shows interest in progressing<br />

in your business? At the IPU<br />

we provide a range of business<br />

training courses from category<br />

planning, merchandising,<br />

retail sales, social media,<br />

security and PCRS claims<br />

handling, to name but a<br />

few. Most are delivered in<br />

classroom situations but we<br />

are looking to develop more<br />

online training programmes so<br />

that staff do not have to leave<br />

the pharmacy, so keep an eye<br />

out for these developments.<br />

44<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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Communication planning<br />

How many plan for regular<br />

staff meetings throughout<br />

the year or are they just ad<br />

hoc, normally when there<br />

might be an issue? Regular<br />

communication with staff<br />

empowers them to feel<br />

they can approach you, the<br />

owner, if maybe a product<br />

is not selling or they have<br />

an idea that might work to<br />

try and sell an item. When I<br />

am reviewing pharmacies, I<br />

encourage the staff members<br />

to think about what they<br />

would do and how they<br />

would do it. There are many<br />

good ideas just waiting to be<br />

tapped into and maybe one<br />

of them is in your pharmacy.<br />

Encourage these ideas and<br />

develop them by talking them<br />

through. If you agree to go<br />

with an idea, follow through<br />

with it, take a hands-on role<br />

in it and implement it. If it is<br />

successful, reward staff. These<br />

are the true elements of a<br />

successful manager.<br />

Customer service<br />

Draw up a plan of action<br />

for your pharmacy for a<br />

consistent message from<br />

entering the pharmacy until<br />

leaving the pharmacy. With<br />

all areas of the business being<br />

examined for cuts, staffing<br />

is always an area looked at.<br />

If you have had to reduce<br />

your staff numbers, service<br />

levels may have dropped.<br />

Make a plan to speak to<br />

all your customers, within<br />

reason, who enter your<br />

pharmacy. I am sure that<br />

you are giving that personal<br />

touch to your customers but<br />

their perception of you and<br />

of your staff and premises<br />

will lead them to tell other<br />

people of the service that you<br />

provide. Don’t be afraid of<br />

coming out from behind the<br />

dispensary and dealing with<br />

your customers. If your staff<br />

see you leading the way, they<br />

will follow suit and there will<br />

be a consistency of service<br />

throughout the pharmacy.<br />

Pharmacy layout<br />

The vast number of customers<br />

now expect to get a retail<br />

experience when they enter<br />

a pharmacy. Take a look at<br />

the layout of your pharmacy<br />

and think like a customer.<br />

Are products easily seen<br />

and found? Is there clutter<br />

around the pharmacy? Is it<br />

a pleasant experience to be<br />

in my pharmacy? These are<br />

the questions you need to<br />

ask. If you can see that there<br />

are issues in the pharmacy,<br />

then you can be proactive<br />

and deal with them. There are<br />

options available with regard<br />

to category management or<br />

business reviews but you need<br />

to have a clear picture in your<br />

head as to where you want the<br />

business to go.<br />

Stand at the front of the<br />

pharmacy and look in. See<br />

what your customers see. Look<br />

at the layout of the pharmacy<br />

and see if there is a natural<br />

flow to the product layout. If<br />

it looks untidy, cluttered or<br />

the flow is all wrong then you<br />

know your customers feel the<br />

same. Try to create a flow in<br />

our pharmacy that creates<br />

different experiences for your<br />

customers.<br />

Marketing your<br />

pharmacy<br />

Marketing your pharmacy is<br />

the sure-fire way to get extra<br />

customers in. But how do I<br />

do it? Effective signage inside<br />

and outside your pharmacy<br />

is a must. Remember not to<br />

go for overkill but to highlight<br />

the value and service that<br />

you provide.<br />

Ensure that any signage that<br />

goes on your pharmacy door<br />

or window is relevant and is<br />

highlighting something about<br />

your business. Don’t overload<br />

window displays that lead<br />

a customer to think, “is this<br />

a pharmacy or an electrics<br />

shop”? Draw up a timeline<br />

plan for your window displays.<br />

Don’t just give the space<br />

away; look at what message<br />

you want to portray to your<br />

customers and those passing<br />

customers, to entice them to<br />

come into your pharmacy.<br />

Inside the pharmacy the use<br />

of signage is a must. Again,<br />

I have seen overkill on this<br />

which just confuses customers<br />

and ultimately leads to<br />

no sale. Signage should be<br />

clear, concise and placed at<br />

the correct products. Using<br />

A4 signs with paper folding<br />

over stuck up with sellotape<br />

just makes your pharmacy<br />

look unprofessional. There<br />

are a number of solutions<br />

available to help you provide<br />

a professional look to your<br />

signage. Remember, customers<br />

expect a retail experience.<br />

To move with change we<br />

need to have a plan in our<br />

business for all aspects of the<br />

business. To many, this seems<br />

like hard work but by putting<br />

the work into a complete<br />

business plan you and your<br />

team can reap the benefits.<br />

Put a plan in place, work<br />

through it, get involved with<br />

the staff on the plan and lead<br />

your business to where you<br />

want it to be.<br />

If you would like advice with<br />

your retail offering, contact<br />

Darren in Butterfield House on<br />

01 493 6401 / 086 028 9825 /<br />

Darren.kelly@ipu.ie.<br />

GET THE RETAIL<br />

FACTOR IN YOUR<br />

PHARMACY.<br />

For further information on the IPU Retail Review service, please contact<br />

Darren Kelly on (01) 493 6401 / 086 028 9825 or email: Darren.kelly@ipu.ie<br />

IPU Retail Banners 190X45 NEW ART.indd 4 20/10/2015 21:54<br />

46<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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continued. Adverse reactions include: Common (≥1/100 to


BUSINESS Elmer Kerr, Director of Sales & Marketing, PMM<br />

FIVE great<br />

reasons why the<br />

local pharmacy<br />

needs to be online<br />

Digital Marketing and Social<br />

Media is now at the forefront<br />

of marketing campaigns.<br />

Whilst we advocate that you<br />

continue to use traditional<br />

advertising channels, it<br />

is imperative that every<br />

pharmacy integrates their<br />

advertising with a consistent<br />

and continuous online<br />

presence to communicate<br />

with existing customers and<br />

new potential shoppers. Here,<br />

Elmer Kerr, Director of Sales &<br />

Marketing, PMM Group, gives<br />

the ‘Famous Five’ great reasons<br />

why you need to continue<br />

reading this article:<br />

Reason 1<br />

The online reach<br />

Your pharmacy can<br />

reach existing and new<br />

markets quickly and more<br />

economically than the<br />

traditional channels of local<br />

newspaper, magazines,<br />

bulletins and local radio. Did<br />

you know that 3.7 million Irish<br />

people now use the internet?<br />

This is almost everyone if you<br />

discount toddlers and they<br />

are the new future surfers.<br />

From this figure, 1.9 million<br />

access the internet via their<br />

on-the-go mobile devices such<br />

as phone, tablet or iPad; this<br />

means you can potentially<br />

reach customers as they are<br />

travelling or commuting, in<br />

a café, a shop, bus or train<br />

station, in the car, or dare<br />

we say, as they are about<br />

to purchase a product in<br />

another pharmacy. Local<br />

communities now spend vast<br />

leisure time on Social Media<br />

sites such as Facebook, Twitter,<br />

LinkedIn, Pinterest, Instagram<br />

and Snap-Chat. This is<br />

where pharmacies need to<br />

communicate information<br />

and offers in today’s world<br />

of ‘shopping’ and accessing<br />

‘health information’ to lead a<br />

great ‘healthy lifestyle’.<br />

Reason 2<br />

Building a<br />

reputation<br />

Virtually all shops, retail<br />

outlets and traders are now<br />

expected to have an online<br />

presence, so says the general<br />

public, young and old. Studies<br />

tell us that consumers expect<br />

businesses to be online in<br />

some shape or form, and<br />

particularly in supporting the<br />

‘accessing of information’<br />

before purchasing. It would<br />

appear that circa 48% of Irish<br />

Retailers or Traders know<br />

this and thus can be found<br />

on at least one Social Media<br />

platform. Hence the question,<br />

are you in the remaining 52%<br />

of local retail that lags behind?<br />

For starters, become active<br />

on Facebook with a business<br />

account. Why? At least 60% of<br />

Irish people are on Facebook,<br />

now that is one great reason.<br />

If operated correctly, Facebook<br />

can create excellent brand<br />

awareness. It can make local<br />

communities aware of your<br />

‘Weekly Offers’, the key<br />

services you provide through<br />

your Consultation Room, the<br />

Brands that you stock and all<br />

the key information to lead a<br />

very ‘Healthy Lifestyle’ – and<br />

we all aspire to living longer. By<br />

being active on Social Media,<br />

you can build your online<br />

community – and integrating<br />

‘in-shop services’. It provides<br />

an excellent opportunity to<br />

promote everything about you<br />

and your pharmacy and that<br />

only relates to one platform.<br />

48<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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Reason 3<br />

Targeting<br />

customers<br />

Recently, PMM delivered<br />

Digital Marketing & Social<br />

Media seminars on behalf of<br />

the IPU to pharmacists and<br />

pharmacy staff in Dublin,<br />

Cork and Galway. We can<br />

honestly say that the number<br />

one topic that staggered every<br />

participant on the courses<br />

was the ability to specifically<br />

target customers in your<br />

designated selling territory.<br />

Yes, if you want to target<br />

shoppers, for example, female,<br />

aged between 28-36 years,<br />

married, 2+ children aged<br />

under 10, working, own a car,<br />

go on one annual holiday to<br />

Spain, fly with Aer Lingus,<br />

love the Maybelline brand,<br />

regularly buy L’Oreal hair<br />

colour products, own a Ford<br />

Focus, have a pet dog, ran in<br />

women’s marathons for the<br />

past three years and, lastly,<br />

they reside within 10K of your<br />

pharmacy………Hmmm, it’s<br />

all in a day’s work. It is so easy,<br />

so simple and all the key tools<br />

are available to you online.<br />

Reason 4<br />

Researching online<br />

Did you know that the<br />

majority of shoppers or<br />

buyers, including your<br />

customers (they say as high<br />

as 85% of shoppers), research<br />

products and services online<br />

before making a purchase<br />

these days? So, not being<br />

online means not being<br />

available, meaning nonexistent<br />

to a huge number of<br />

your local community.<br />

The internet also provides<br />

us with an opportunity<br />

to research competitors.<br />

Tools like Semrush.com<br />

and Moz.com provide<br />

insights into competitors<br />

advertising campaigns,<br />

their website ranking and<br />

performance. Now, are we<br />

starting to interest you?<br />

Most importantly, websites<br />

offer extensive analytics<br />

through Google that identify<br />

your visitors’ behaviours,<br />

attitudes, demographics,<br />

geographic location, interests<br />

and so much more. These<br />

insights are not possible<br />

through traditional marketing<br />

and help identify the right<br />

communication strategies and<br />

it assists you in measuring<br />

your marketing activity. Was<br />

it interesting? Did it attract<br />

many? As well as letting you<br />

know your campaign or offer<br />

was attractive, it also tells you<br />

if it wasn’t particularly good.<br />

Reason 5<br />

Generating<br />

revenue<br />

Firstly, advertising and<br />

marketing online is so much<br />

cheaper than traditional<br />

channels so there can be<br />

great savings. A website for a<br />

pharmacy is very inexpensive<br />

to run and it can display your<br />

special offers to customers.<br />

Purchasing can be through<br />

an e-Commerce function or<br />

the very successful ‘Click &<br />

Collect’ strategy, this way it<br />

protects your weekly footfall<br />

with customers coming in to<br />

collect their choice. Facebook<br />

can also be used in a similar<br />

way. Images of brands and<br />

products posted to Pinterest<br />

and Instagram ensure that you<br />

get noticed online. Research<br />

has indicated a continual<br />

rise in online purchases.<br />

Pharmacies need to stay in<br />

touch with the market trends<br />

by using online marketing and<br />

selling strategies.<br />

What next?<br />

Well, approximately 85% of<br />

shoppers are now online. That<br />

pretty much tells you that<br />

around 85% of your existing<br />

customers are also online<br />

and that means active. So,<br />

to effectively communicate<br />

with them, this would suggest<br />

that you too need to be<br />

amongst them online. Firstly,<br />

we suggest that you become<br />

armed with key information,<br />

get simple easy to understand<br />

information that allows you<br />

to build an online plan and<br />

secondly, contact Darren Kelly,<br />

IPU Business Development<br />

Manager at Darren.Kelly@<br />

IPU.ie / 01 4936401 to find<br />

out details of the 2016 IPU<br />

Training Syllabus starting<br />

February 2016.<br />

Elmer Kerr is Director of Sales &<br />

Marketing PMM Group, Ireland’s<br />

leading Retail Specialist and the<br />

official Training Partner of the<br />

IPU. Visit PMM on www.PMM.ie<br />

or connect with Elmer on www.<br />

LinkedIn.com/in/elmerkerr to<br />

receive his articles on “Retailing<br />

in Ireland”.<br />

“ Local communities now spend vast<br />

leisure time on Social Media sites.<br />

This is where pharmacies need<br />

to communicate information<br />

and offers.”<br />

50<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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1. Glasier AF et al. Lancet 2010; 375: 555-62.<br />

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Date of preparation: March 2015


BUSINESS Aisling Daly, Director, Tonic Consultancy<br />

Prevention is<br />

better than cure –<br />

is your pharmacy<br />

secure this<br />

Christmas?<br />

In this article, Aisling<br />

Daly, Director at Tonic<br />

Consultancy Ltd, gives<br />

advice on securing<br />

your pharmacy over<br />

the Christmas and<br />

New Year periods.<br />

Increased gift stock and cash levels<br />

over the peak shopping season can<br />

make pharmacies an attractive<br />

target for serious crimes such as<br />

burglary and robbery. However, it<br />

is not just about protecting your stock<br />

and cash. Insurance policies will cover<br />

major thefts of stock and cash, but major<br />

crime can have lasting adverse effects on<br />

staff members. Ensuring you are taking<br />

security seriously to protect staff and<br />

assets should be a priority, especially in<br />

the run-up to the Christmas period.<br />

The crime prevention checklist should<br />

be utilised all year round, but there is no<br />

time like the present to ensure that you<br />

are minimising the risk of serious crime<br />

in your pharmacy.<br />

52 IPUREVIEW DECEMBER 2015-JANUARY 2016


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Date of preparation: March 2014 IE.OTC.14.02.01 (1)


Crime prevention checklist<br />

So, how do you protect your<br />

pharmacy? Listed below are<br />

some basic key areas and<br />

practical actions which are a<br />

must to ensure your security<br />

measures are adequate in the<br />

run-up to Christmas. Ensure<br />

that all of your staff are aware,<br />

understand and adhere to<br />

your security procedures.<br />

Staff<br />

n Ensure staff understand<br />

the importance of<br />

confidentiality, e.g.<br />

discussion of cash takings,<br />

key holders etc. with<br />

external parties or within<br />

external environment. It is<br />

very easy for information to<br />

be passed on or overheard<br />

accidently.<br />

n Ensure that staff are<br />

aware that they are not to<br />

respond to alarm callouts<br />

from anyone other than<br />

your alarm company or<br />

the Gardaí. If called out by<br />

alarm company/Gardaí, you<br />

must verify it is in fact the<br />

alarm company/Gardaí by<br />

calling back on your own<br />

stored number for them to<br />

verify.<br />

n Ensure that key-holders are<br />

adequately trained on how<br />

to safely open and close the<br />

pharmacy and also how to<br />

safely respond to an alarm<br />

callout. Ensure that staff<br />

park their cars in well-lit<br />

and well-travelled areas<br />

and, where possible, open<br />

and leave the pharmacy<br />

together.<br />

n All key-holders must hold<br />

an up-to-date emergency<br />

contact list on their phone.<br />

This should include the<br />

phone numbers for your<br />

alarm company, local Garda<br />

station, other key-holders<br />

numbers, emergency<br />

maintenance helpline<br />

number etc.<br />

n Ensure that staff are<br />

adequately trained<br />

on operating security<br />

equipment such as alarm<br />

systems, CCTV and panic<br />

buttons. This should<br />

include a duress code<br />

for your alarm panel, to<br />

be used in emergency<br />

situations when opening<br />

and closing the pharmacy.<br />

n Brief colleagues in relation<br />

to being extra vigilant<br />

around people loitering<br />

around your pharmacy,<br />

particularly at opening and<br />

closing times and also the<br />

importance of reporting any<br />

suspicious behaviour to the<br />

Gardaí immediately.<br />

n Ensure that key-holders’<br />

personal details, such<br />

as phone numbers and<br />

work schedules, are not<br />

displayed on walls within<br />

the pharmacy, even in back<br />

areas.<br />

n Conduct an audit of keys<br />

and ensure that persons<br />

who have left employment<br />

are not in possession<br />

of keys or alarm codes.<br />

Your alarm maintenance<br />

company can aid in<br />

removing users no longer in<br />

employment.<br />

Cash<br />

n Ensure that arrangements<br />

are made to lodge takings<br />

regularly in the run-up<br />

to Christmas and ensure<br />

that the least amount of<br />

cash possible is held in<br />

the pharmacy over the<br />

Christmas period.<br />

n Ensure that staff<br />

performing lodgements do<br />

so safely, within insurance<br />

limits and that money<br />

is not held by persons<br />

overnight. Lodgements<br />

must go directly to the<br />

bank to minimise risks to<br />

staff.<br />

n Ensure that staff<br />

performing lodgements<br />

vary routes and times,<br />

where possible, to ensure<br />

that a pattern cannot<br />

be taken advantage of.<br />

Ensure that lodgements are<br />

adequately concealed prior<br />

to leaving the back areas of<br />

the pharmacy.<br />

n The movement and<br />

counting of cash within<br />

the pharmacy should be<br />

completed in areas out of<br />

public view or outside of<br />

trading hours.<br />

n Ensure that suitable<br />

arrangements are made for<br />

holding cash-safe keys over<br />

the Christmas and, where<br />

possible, that they are held<br />

separately from pharmacy<br />

access keys, especially if<br />

there are lodgement monies<br />

still in the pharmacy.<br />

n Ensure that tills are secure,<br />

till keys are not left in<br />

drawers and excessive<br />

amounts of money are<br />

transferred to the safe<br />

regularly.<br />

Premises<br />

n Ensure that all alarm<br />

and CCTV systems are<br />

working adequately. Ensure<br />

that maintenance visits<br />

are completed by your<br />

provider and that tests are<br />

conducted on panic buttons<br />

to ensure that they are<br />

functioning correctly.<br />

n Where possible, ensure<br />

that your alarm is linked<br />

to lights in the pharmacy.<br />

If your alarm is activated,<br />

the lights will increase the<br />

perceived risk to offenders<br />

encouraging them to leave<br />

quickly.<br />

n Ensure that your alarm<br />

monitoring company has<br />

an up-to-date key-holder<br />

list for the pharmacy. Take<br />

into account if people are<br />

travelling for Christmas.<br />

n Ensure that alarm codes<br />

are not written on alarm<br />

panels (it happens).<br />

n Ensure that all heaters and<br />

non-essential electrical<br />

equipment is switched<br />

off prior to leaving the<br />

premises on Christmas Eve/<br />

New Year’s Eve.<br />

n Ensure that hanging show<br />

materials and decorations<br />

are not blocking motion<br />

sensors or CCTV cameras.<br />

Also, ensure that they are<br />

secure to prevent false<br />

alarm activations over the<br />

holiday period.<br />

n Ensure that staff closing<br />

the pharmacy conduct<br />

a walk-through prior to<br />

leaving to ensure that all<br />

areas (windows/skylights<br />

etc.) are secure.<br />

Finally, communication<br />

within the pharmacy<br />

regarding suspicious activity<br />

is essential during this busy<br />

period, especially as staff<br />

and management may not<br />

see each other regularly due<br />

to extended opening hours.<br />

Encourage staff to report<br />

any suspicious activity to a<br />

member of management,<br />

no matter how insignificant<br />

they think it may be. It is also<br />

important that management<br />

do not explain away or dismiss<br />

suspicious activity.<br />

If you are concerned about<br />

any suspicious activity, always<br />

contact your local Gardaí.<br />

Organised gangs often do<br />

‘homework’ prior to a robbery<br />

or burglary and prevention is<br />

better than cure.<br />

Let’s have a safe Christmas<br />

in our Pharmacies.<br />

Aisling Daly (MSc in Security and<br />

Risk Management) is a Director<br />

at Tonic Consultancy Ltd. She is<br />

highly experienced in security,<br />

risk and profit protection with a<br />

proven track record in obtaining<br />

industry leading results. For<br />

further information, contact<br />

Aisling at 087 938 6294 /<br />

www.tonic-consultancy.com.<br />

FANCY A MERCHANDISING<br />

PLAN TAILOR-MADE FOR<br />

YOUR PHARMACY?<br />

For further information on the IPU Retail Review service, please contact<br />

Darren Kelly on (01) 493 6401 / 086 028 9825 or email: Darren.kelly@ipu.ie<br />

54IPU<br />

Retail Banners 190X45 NEW ART.indd 1 IPUREVIEW DECEMBER 2015-JANUARY 20/10/2015 21:54 2016


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PROFESSIONAL Aoibheann Ní Shúilleabháin. Marketing & Events Executive<br />

IPU Advertising<br />

Campaign 2015<br />

The IPU continued its radio and television advertising<br />

campaign in 2015 to promote the ‘Ask Your Pharmacist<br />

First’ message to the public. In this article, Aoibheann<br />

Ní Shúilleabháin, Marketing & Events Executive, IPU,<br />

provides an update on the effectiveness of the campaign.<br />

The IPU has<br />

been running<br />

advertising<br />

campaigns<br />

on radio for a<br />

number of years and last<br />

year, two television ads were<br />

also produced to expand<br />

our audience reach. The<br />

2015 advertising campaign<br />

consisted of five segments:<br />

three radio ads and the two<br />

television ads. The ads were<br />

broadcast at different stages<br />

throughout the year, according<br />

to the issue being highlighted,<br />

and received extensive<br />

national airplay.<br />

The first ad campaign of<br />

the year was the Hay Fever<br />

radio ad. The ad aired ran<br />

at the beginning of May and<br />

encouraged people to ‘Ask<br />

Your Pharmacist First’ about<br />

their hay fever symptoms and<br />

the best treatment options<br />

available. The ad ran for one<br />

week from 1 May and posters<br />

were sent to pharmacies to<br />

support the message.<br />

Research carried out by<br />

Behaviour & Attitudes on<br />

behalf of the IPU shows that<br />

women visit pharmacies far<br />

more frequently than men<br />

(research carried out in March<br />

56<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


2015 showed that, in the past<br />

month, 90% of women had<br />

visited a pharmacy, compared<br />

to 63% of men). Therefore,<br />

the media plan was skewed<br />

towards men by including<br />

Newstalk in the plan, along<br />

with Today FM and a number<br />

of regional radio stations. The<br />

radio ad would have been<br />

heard by 56% of men aged 20-<br />

35 and they would have had<br />

the opportunity to hear the ad<br />

3.5 times.<br />

The next segment of the<br />

campaign was the ‘Toe to Go’<br />

TV ad, which ran for three<br />

weeks in June. The television<br />

ads had performed well when<br />

they were launched in October<br />

2014 and received very positive<br />

feedback from members and<br />

the public. The IPU had ran<br />

a TV advertising campaign<br />

previously in 2006 and January<br />

2007, with a similar message<br />

of ‘Think Pharmacist First’.<br />

It was decided to return to<br />

the realm of television as it<br />

is an effective medium that<br />

allows us to communicate the<br />

valuable role of community<br />

pharmacists to a larger<br />

audience.<br />

The ‘Toe to Go’ ad highlights<br />

the importance of seeking<br />

healthcare advice from<br />

a trusted healthcare<br />

professional. It uses humour<br />

to engage the audience, yet<br />

delivers a clear, unambiguous<br />

message: ask your pharmacist<br />

first for advice you can really<br />

trust. The ad was broadcast<br />

on RTÉ, TV3, 3E and SKY<br />

Media package and appeared<br />

during top programming such<br />

as RTÉ One Six-One News,<br />

Coronation Street, Fair City<br />

and Emmerdale. The ad would<br />

have been seen by two million<br />

adults and they would have<br />

had the opportunity to see it<br />

3.4 times.<br />

The next burst of radio ads<br />

ran in September to coincide<br />

with the flu season. The target<br />

audience for this ad was<br />

different to the hay fever ad,<br />

due to the at-risk categories<br />

recommended to receive<br />

the flu vaccination. With<br />

pregnancy being an ‘at-risk’<br />

category, we included women<br />

aged 25-44 as a key audience<br />

group; 40% of women in this<br />

group would have heard the<br />

ad. RTÉ Radio One replaced<br />

Today FM in the media mix<br />

to accommodate an older<br />

audience. The ad performed<br />

exceptionally well, airing<br />

during programmes such as<br />

Liveline, The Ray D’arcy Show,<br />

Morning Ireland, Drivetime, News<br />

at One, Marian Finucane and<br />

The Ryan Tubridy Show. 75% of<br />

adults 55+ would have heard<br />

the ad at least once and had<br />

the opportunity to hear it four<br />

times. Posters and leaflets<br />

were sent to all pharmacies<br />

to highlight the Pharmacy Flu<br />

Vaccination Service.<br />

The second of our TV ads<br />

returned to the screens at<br />

the beginning of October and<br />

ran for three weeks. The ad<br />

focuses on getting the wrong<br />

information by turning to the<br />

internet for advice. The ad<br />

engages the audience with a<br />

humorous, life-like scenario,<br />

making the ad likeable and<br />

memorable, and reminds<br />

the public that for advice<br />

If hay fever attacks,<br />

we’ll come to the rescue.<br />

For non-prescription allergy remedies and advice.<br />

you can really trust, ask<br />

your pharmacist first. The ad<br />

appeared during programmes<br />

such as RTÉ One Six-One News,<br />

The Late Late Show, Coronation<br />

Street and TV3’s coverage of<br />

the Rugby World Cup. 65% of<br />

all adults would have seen the<br />

TV ad at least once.<br />

In addition to the television<br />

packages used for the previous<br />

TV ad, the ad appeared on<br />

video on demand. The ad<br />

would have been seen by<br />

431,531 people through this<br />

medium. The ad not only<br />

appeared on the websites<br />

or players of TV stations<br />

such as RTÉ, TV3, TG4, UTV,<br />

Channel 4 and Sky, but also on<br />

newspaper websites, including<br />

the Irish Times.<br />

The final radio ad of 2015<br />

will run from 14 December for<br />

ASK YOUR<br />

PHARMACIST FIRST<br />

I’m here to help!<br />

Pharmacists know how<br />

irritating a runny nose, itchy<br />

eyes, sneezing and wheezing<br />

can be, which is why we have<br />

a wide range of non-prescription<br />

medicines that can help<br />

relieve the symptoms of hay<br />

fever. So, for expert advice<br />

without the wait, ask your<br />

pharmacist first.<br />

one week. The ad will air on<br />

national and regional radio<br />

stations and focus on the<br />

retail aspect of pharmacies.<br />

It is aimed at a younger<br />

audience who may be looking<br />

for Christmas gift ideas and is<br />

expected to be heard by 57%<br />

of adults aged 18-34. Posters<br />

will be sent to pharmacies to<br />

complement the radio ads.<br />

Irish community<br />

pharmacists and their staff<br />

play a vital role in the primary<br />

healthcare system and it is<br />

important that the public<br />

is aware of the professional<br />

service provided. The IPU<br />

will continue to promote the<br />

role of the pharmacist to<br />

members of the public, the<br />

media, politicians and other<br />

stakeholders.<br />

“ The media plan was skewed towards men<br />

by including Newstalk in the plan, along<br />

with Today FM and a number of regional<br />

radio stations. The radio ad would have<br />

been heard by 56% of men aged 20-35<br />

and they would have had the opportunity<br />

to hear the ad 3.5 times.”<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 57


PROFESSIONAL<br />

Review concludes<br />

evidence does not<br />

support that HPV vaccines<br />

cause CRPS or POTS<br />

Reports of CRPS and POTS after HPV vaccination are<br />

consistent with what would be expected in this age group.<br />

The European<br />

Medicines<br />

Agency’s<br />

Pharmacovigilance<br />

Risk Assessment<br />

Committee (PRAC) has<br />

completed a detailed scientific<br />

review of the evidence<br />

surrounding reports of two<br />

syndromes, complex regional<br />

pain syndrome (CRPS)<br />

and postural orthostatic<br />

tachycardia syndrome (POTS)<br />

in young women given human<br />

papillomavirus (HPV) vaccines.<br />

These vaccines are given to<br />

protect them from cervical<br />

cancer and other HPV-related<br />

cancers and pre-cancerous<br />

conditions. This review<br />

concluded that the evidence<br />

does not support a causal<br />

link between the vaccines<br />

(Cervarix, Gardasil/Silgard and<br />

Gardasil-9) and development<br />

of CRPS or POTS. Therefore<br />

there is no reason to change<br />

the way the vaccines are used<br />

or amend the current product<br />

information.<br />

CRPS is a chronic pain<br />

syndrome affecting a limb,<br />

while POTS is a condition<br />

where the heart rate increases<br />

abnormally on sitting or<br />

standing up, together with<br />

symptoms such as dizziness,<br />

fainting and weakness, as<br />

well as headache, aches and<br />

pains, nausea and fatigue.<br />

In some patients, they can<br />

severely affect the quality<br />

of life. The syndromes are<br />

recognised to occur in the<br />

general population, including<br />

adolescents, regardless of<br />

vaccination.<br />

PRAC thoroughly reviewed<br />

the published research, data<br />

from clinical trials and reports<br />

of suspected side effects<br />

from patients and healthcare<br />

professionals, as well as data<br />

supplied by Member States.<br />

It also consulted a group of<br />

leading experts in the field,<br />

and took into account detailed<br />

information received from a<br />

number of patient groups that<br />

also highlighted the impact<br />

these syndromes can have on<br />

patients and families.<br />

Symptoms of CRPS and<br />

POTS may overlap with other<br />

conditions, making diagnosis<br />

difficult in both the general<br />

population and vaccinated<br />

individuals. However, available<br />

estimates suggest that in the<br />

general population around<br />

150 girls and young women<br />

per million aged 10 to 19 years<br />

may develop CRPS each year,<br />

and at least 150 girls and<br />

young women per million<br />

may develop POTS each year.<br />

The review found no evidence<br />

that the overall rates of these<br />

syndromes in vaccinated girls<br />

were different from expected<br />

rates in these age groups, even<br />

taking into account possible<br />

underreporting. The PRAC<br />

noted that some symptoms<br />

of CRPS and POTS may<br />

overlap with chronic fatigue<br />

syndrome (CFS, also known<br />

as myalgic encephalomyelitis<br />

or ME). Many of the reports<br />

considered in the review have<br />

features of CFS and some<br />

patients had diagnoses of<br />

both POTS and CFS. Results<br />

of a large published study<br />

that showed no link between<br />

HPV vaccine and CFS were<br />

therefore particularly relevant.<br />

The PRAC concluded that<br />

the available evidence does<br />

not support that CRPS and<br />

POTS are caused by HPV<br />

vaccines. Therefore there<br />

is no reason to change the<br />

way the vaccines are used or<br />

amend the current product<br />

information.<br />

The review recognised that<br />

more than 80 million girls and<br />

women worldwide have now<br />

received these vaccines, and<br />

in some European countries<br />

they have been given to 90% of<br />

the age group recommended<br />

for vaccination. Use of<br />

these vaccines is expected<br />

to prevent many cases of<br />

cervical cancer (cancer of<br />

the neck of the womb, which<br />

is responsible for tens of<br />

thousands of deaths in Europe<br />

each year) and various other<br />

cancers and conditions caused<br />

by HPV. The benefits of HPV<br />

vaccines therefore continue<br />

to outweigh their risks. The<br />

safety of these vaccines,<br />

as with all medicines, will<br />

continue to be carefully<br />

monitored.<br />

The PRAC’s<br />

recommendations will now be<br />

passed to the Committee for<br />

Medicinal Products for Human<br />

Use (CHMP) for adoption of<br />

the Agency’s final position.<br />

The evidence supporting the<br />

PRAC review will be published<br />

in an assessment report<br />

following the CHMP opinion.<br />

This press release, together<br />

with all related documents,<br />

is available on the Agency’s<br />

website, www.ema.europa.eu<br />

> News & Events.<br />

58<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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IPUREVIEW DECEMBER 2015-JANUARY 2016 59


PHARMACIST AWARDS 2015<br />

Vin Cronin<br />

honoured at<br />

PBF/Helix Health<br />

Pharmacist Awards<br />

The annual Helix Health<br />

Pharmacist Awards took<br />

place with a special<br />

ceremony on Saturday, 21<br />

November. 10 awards were<br />

presented on the night.<br />

The Awards were<br />

established to<br />

recognise the<br />

important role<br />

that pharmacists<br />

play in communities all over<br />

the country. They also serve<br />

to raise the standard of the<br />

profession across the board<br />

by awarding best practice<br />

across a range of specialties,<br />

in addition to raising funds for<br />

charity through the Pharmacy<br />

Benevolent Fund (PBF).<br />

Lifetime Achievement<br />

Award for “remarkable”<br />

pharmacist<br />

A retired community<br />

pharmacist, who devoted<br />

much of his career to changing<br />

the practice of pharmacy in<br />

Ireland, was bestowed with<br />

the Liz Herbert Memorial<br />

Lifetime Achievement Award.<br />

Originally from Wexford, Vin<br />

Cronin set up his community<br />

pharmacy with his wife, Mary,<br />

in Balbriggan in 1974 and the<br />

L-R: Rory O’Donnell, President of the PBF; Kathy Maher, President of the IPU; Vin Cronin, who<br />

received the Liz Herbert Memorial Lifetime Achievement Award, Jennifer Hughes, Director of<br />

Marketing Helix Health/Clanwilliam Group; Darragh O’Loughlin, Secretary General, IPU; and<br />

Fintan Moore, Chairman of the Helix Health Pharmacist Awards Committee.<br />

60 IPUREVIEW DECEMBER 2015-JANUARY 2016


PBF/Helix Health Pharmacist Award Winners 2015<br />

Young Pharmacist of the Year Award<br />

(L-R) Pat Kenny; Rory O’Donnell; Aoife Carolan; Kathy Maher, IPU<br />

President; and Jennifer Hughes, Director of Marketing, Helix Health.<br />

Practice-Based Research Award<br />

(L-R): Pat Kenny; Rory O’Donnell; Caroline Hynes;<br />

John Gallagher, Country Manager hmR Ireland; and<br />

Jennifer Hughes, Director of Marketing, Helix Health.<br />

Pharmacist Contribution<br />

to the Community Award<br />

(L-R): Michael O’Halloran,<br />

Pharmacy Business Manager,<br />

Pinewood; and Des Marron.<br />

Patient Nominated Award<br />

(L-R): Pat Kenny; Rory O’Donnell; Sarah Corry, Retail Business<br />

Unit Manager, Teva; Mike Walsh; and Jennifer Hughes,<br />

Director of Marketing, Helix Health.<br />

Excellence in Community<br />

Practice Award<br />

(L-R): Tom Treacy and<br />

Pat Campion, Country<br />

Manager, Lundbeck.<br />

couple served the bustling<br />

town for more than 30 years.<br />

During that time, Vin<br />

pioneered many practice<br />

changes, all the while also<br />

working tirelessly to promote<br />

lifelong learning in the<br />

sector and support students<br />

and pharmacists in their<br />

education. He later served on<br />

the PSI Council, where he was<br />

charged with putting a formal<br />

structure in place for the<br />

pre-registration year, a move<br />

which changed the very fabric<br />

of community pharmacy.<br />

Speaking at the awards, Mr<br />

Cronin said he was extremely<br />

honoured to be recognised by<br />

his peers with this award. “I<br />

feel particularly honoured to<br />

receive this award, because<br />

it is in memory of a lady I<br />

knew quite well; Liz Herbert,<br />

who was from my hometown<br />

of Wexford. She was a very<br />

vibrant lady, who greatly<br />

contributed to pharmacy<br />

life and in particular the<br />

Pharmacy Benevolent Fund,<br />

which helps less fortunate<br />

pharmacists, their dependents<br />

and staff across the country.<br />

It was her persistence that<br />

led to the establishment of<br />

these very awards. I also<br />

acknowledge the many people<br />

who influenced my career over<br />

many years.”<br />

Mr Cronin was one of nine<br />

pharmacists honoured at<br />

the Awards, which aim to<br />

celebrate pharmacy and raise<br />

awareness of the outstanding<br />

work being undertaken by<br />

pharmacists across the<br />

country. Pharmacists in the<br />

community, industry and<br />

hospital sectors also received<br />

recognition at the event for<br />

their contribution to the Irish<br />

pharmacy sector.<br />

The Chairman of the Helix<br />

Health Pharmacist Awards<br />

Committee, Fintan Moore,<br />

described the event as a great<br />

success. “The Awards serve as<br />

a great opportunity to honour<br />

some of the truly outstanding<br />

pharmacists working across<br />

the length and breadth of the<br />

country. I think in the past,<br />

many people didn’t always<br />

realise the hard work that<br />

pharmacists were putting in<br />

behind the scenes to deliver<br />

the safest possible service to<br />

their patients, but people are<br />

more aware of the value of<br />

their pharmacists and now we<br />

are seeing our pharmacists<br />

delivering more and more<br />

services, like the flu vaccine.<br />

Hopefully, we will continue to<br />

expand the services we can<br />

offer patients in the future.”<br />

He added, “Crucially, the<br />

Awards are also one of the key<br />

fundraisers for the Pharmacy<br />

Benevolent Fund, which<br />

supports pharmacists who<br />

are in need of assistance.<br />

Unfortunately, the reality is<br />

that while many people might<br />

assume that pharmacy is an<br />

area that has been spared<br />

by the downturn, the reality<br />

is a significant proportion of<br />

pharmacists are struggling<br />

financially and the Benevolent<br />

Fund plays a huge role in<br />

helping these people to cope.”<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 61


PBF/Helix Health Pharmacist Award Winners 2015<br />

Pharmacist-Led Team Award<br />

(L-R): Pat Kenny; Rory O’Donnell; Ciara McManamly;<br />

Todd Manning, General Manager, Abbvie; and Jennifer Hughes,<br />

Director of Marketing, Helix Health.<br />

Professional Excellence Award<br />

(L-R): Pat Kenny; Rory O’Donnell; James O’ Connor, Pfizer;<br />

John Michael Morris; and Jennifer Hughes,<br />

Director of Marketing, Helix Health<br />

Liz Herbert Memorial Lifetime Achievement Award<br />

(L-R): Rory O’Donnell; Vin Cronin; Padraig Ferguson, JPA Brenson<br />

Lawlor; and Jennifer Hughes, Director of Marketing, Helix Health.<br />

Excellence in Hospital Pharmacy Award<br />

and Overall Pharmacist of the Year Award<br />

L-R: Pat Kenny; Rory O’Donnell; Michelle Kirrane; Ingrid Walsh,<br />

Head of Commercial and Consumer Healthcare, Sanofi; and<br />

Jennifer Hughes, Director of Marketing, Helix Health.<br />

The PBF President, Rory<br />

O’Donnell, thanked the Awards<br />

Committee for their support<br />

of the charity at a time when<br />

many pharmacists continue<br />

to find themselves in financial<br />

difficulty. “Worryingly, there<br />

has been a recent shift in the<br />

type of cases being handled<br />

by the Pharmacy Benevolent<br />

Fund. Historically, our<br />

beneficiary profile tended to be<br />

of retirement age. We are now<br />

seeing young pharmacists in<br />

urgent need of our help.”<br />

Jennifer Hughes, Director<br />

of Marketing Helix Health/<br />

Clanwilliam Group, added,<br />

“Helix Health, now part of<br />

Clanwilliam Group, leading<br />

healthcare and technology<br />

group, has been the main<br />

sponsor of the Pharmacist<br />

Awards since their inception<br />

in 2005 and, while the<br />

company’s name and form<br />

may have changed over the<br />

10 years since the inaugural<br />

event, our commitment to the<br />

Awards remains resolutely<br />

steadfast. Every day we<br />

continue to be impressed by<br />

the hard work and dedication<br />

of pharmacists across the<br />

country and we are delighted<br />

to be able to help celebrate<br />

their successes through<br />

the Awards as well as raise<br />

much needed funds for the<br />

Pharmacy Benevolent Fund.”<br />

The awards were attended<br />

by over 350 people and MC’d<br />

by well-known broadcaster,<br />

Pat Kenny.<br />

The category winners were:<br />

n Young Pharmacist<br />

of the Year Award –<br />

sponsored by the IPU:<br />

Aoife Carolan,<br />

Pharmacy Dept St.<br />

John of God’s, Hospital<br />

Stillorgan, Dublin.<br />

n Practice-Based<br />

Research Award –<br />

sponsored by hmR Ireland:<br />

Caroline Hynes, St John<br />

of God’s Hospital,<br />

Stillorgan, Dublin.<br />

n Patient Nominated<br />

Award – sponsored<br />

by Teva: Mike Walsh,<br />

Walsh’s Pharmacy,<br />

Patrick Street,<br />

Fermoy, Co Cork.<br />

n Pharmacist Contribution<br />

to the Community<br />

Award – sponsored by<br />

Pinewood: Des Marron,<br />

Marron’s Pharmacy,<br />

Clane, Co Kildare.<br />

n Excellence in<br />

Community Practice<br />

Award – sponsored by<br />

Lundbeck: Tom Treacy,<br />

Treacy’s Pharmacy, James<br />

St, Westport, Co Mayo.<br />

n Pharmacist-Led<br />

Team Award –<br />

sponsored by Abbvie:<br />

Ciara McManamly,<br />

Pharmacy Dept,<br />

Tallaght Hospital,<br />

Dublin.<br />

62<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


“ The Awards serve as a great<br />

opportunity to honour some of<br />

the truly outstanding pharmacists<br />

working across the length and<br />

breadth of the country. ”<br />

Fintan Moore, Chairman, Helix Health Pharmacist Awards Committee<br />

n Professional Excellence<br />

Award – sponsored by<br />

Pfizer: John Michael<br />

Morris, Health Products<br />

Regulatory Authority.<br />

n Excellence in Hospital<br />

Pharmacy Award –<br />

sponsored by Sanofi:<br />

Michelle Kirrane,<br />

Temple Street Children’s<br />

University Hospital.<br />

n Liz Herbert Memorial<br />

Lifetime Achievement<br />

Award – sponsored<br />

by JPA Brenson Lawlor:<br />

Vin Cronin, Balbriggan,<br />

Dublin and formerly<br />

of Wexford.<br />

n Overall Pharmacist<br />

of the Year Award –<br />

Sponsored by Helix Health:<br />

Michelle Kirrane,<br />

Temple Street Children’s<br />

University Hospital.<br />

Pharmacy Benevolent<br />

Fund (PBF)<br />

The PBF supports those who<br />

are, or have been, associated<br />

with pharmacy and who are<br />

now in need of assistance.<br />

The main objective of the<br />

PBF is “the relief of poverty<br />

by giving financial assistance<br />

to persons in need, who<br />

are, or have been, engaged<br />

in or associated with the<br />

pharmaceutical profession<br />

and to the spouses, widows,<br />

widowers, children and other<br />

dependents of such persons<br />

who themselves are in need.”<br />

Further details about the<br />

Awards are available at<br />

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IPUREVIEW DECEMBER 2015-JANUARY 2016 63


BUSINESS Michael McGourty<br />

Apple’s iPhone<br />

Upgrade Plan<br />

The latest iPhone is released and Michael<br />

McGourty investigates an inexpensive<br />

way to get your hands on one.<br />

As a follow-on to<br />

my last column,<br />

the latest version<br />

of the iPhone,<br />

the 6S, was<br />

launched. However, it doesn’t<br />

offer the optical zoom feature<br />

that I predicted. It looks as if<br />

this won’t happen until the<br />

next iPhone upgrade, probably<br />

the iPhone 7. I intended to<br />

purchase the phone outright,<br />

but at a cost of around €700,<br />

I’m reluctant to do this as I<br />

view the zoom feature as an<br />

important part of the camera<br />

element.<br />

Upgrade<br />

However, there was better<br />

news on another front. Apple<br />

introduced an imaginative<br />

sales tactic with the launch<br />

of its iPhone Upgrade<br />

Programme. Essentially, it’s a<br />

leasing facility. For a monthly<br />

instalment, over a two-year<br />

contract, the programme<br />

allows you to get a new iPhone<br />

every year. You just return<br />

your current iPhone for a new<br />

one and a new iPhone Upgrade<br />

Programme begins.<br />

It’s important to realise that<br />

the scheme only gives you the<br />

phone. You still need a provider<br />

such as Vodafone or O2 for<br />

the actual phone service, be it<br />

pay-as-you-go or bill-pay. As<br />

you already have the phone,<br />

the monthly cost on a bill pay<br />

scheme should be considerably<br />

lower than on a contract<br />

where the service provider also<br />

supplies the phone.<br />

Reduced control by<br />

service providers?<br />

At first sight, the iPhone<br />

Upgrade Programme appears<br />

to offer Apple customers<br />

the opportunity to eliminate<br />

any control by the service<br />

providers over new phone<br />

purchases and upgrades. The<br />

recent launch of the scheme<br />

in the USA has shown that<br />

this is not entirely the case, as<br />

I will demonstrate further on<br />

in this column.<br />

Insurance cover built-in<br />

An excellent benefit of the<br />

programme is that it includes<br />

Apple Care, this is Apple’s own<br />

insurance programme against<br />

broken phones. It covers<br />

hardware repairs, software<br />

support and, most importantly,<br />

two cases of accidental<br />

damage. So shattered screens,<br />

a common occurrence with<br />

Smartphones, are no longer<br />

an issue when you’re on the<br />

Upgrade Programme. You are<br />

permitted two claims. That<br />

means that over the course of<br />

the programme you can suffer<br />

two incidents of accidental<br />

damage and have Apple<br />

replace it with a brand<br />

new phone.<br />

Worldwide availability<br />

At the launch of the iPhone<br />

6s, Apple’s CEO, Tim Cook,<br />

said that the scheme would<br />

be available worldwide. It’s<br />

already up and running in the<br />

USA. The cost starts at $30<br />

per month depending on the<br />

selected phone’s specifications.<br />

I’ve no information as to when<br />

the scheme will be available<br />

in Ireland.<br />

USA launch has<br />

its problems<br />

As the scheme is only<br />

currently available in the USA,<br />

I’ve done some research into<br />

customers’ experience and<br />

reaction to the programme.<br />

It seems that the plan is<br />

experiencing some teething<br />

problems. Firstly, there’s<br />

still a dependence on the<br />

service providers that Apple<br />

doesn’t fully disclose. This<br />

was revealed when customers<br />

signing up to the scheme had<br />

to select a service provider<br />

when ordering an Upgrade<br />

iPhone. It appears that each<br />

Upgrade model is tied to a<br />

particular service provider.<br />

The service provider’s<br />

dependence only applies to<br />

initial activation, once the<br />

iPhone is setup, it is unlocked.<br />

Rigorous credit check<br />

Apple has placed a further<br />

hurdle for customers wishing<br />

to join the scheme. The normal<br />

procedure of giving your<br />

credit or debit card details<br />

to sign up for a direct debit<br />

payment doesn’t apply here.<br />

All applicants must undergo a<br />

credit check. I can understand<br />

Apple’s reasoning behind<br />

this. Unlike a service that<br />

can be cancelled, should the<br />

applicant default, repossessing<br />

the phone could prove more<br />

difficult from an uncooperative<br />

customer. In the USA, it’s a<br />

third party bank, not Apple,<br />

that handles the financing. For<br />

customers with a good credit<br />

rating, most did not expect this<br />

requirement to be an issue.<br />

However, when they applied,<br />

some customers, with a good<br />

rating, have had frustrating<br />

experiences of being declined.<br />

A further unpleasant surprise<br />

is that your first payment<br />

includes the full tax (in our<br />

case it will be the VAT) on the<br />

total two-year amount of the<br />

contract.<br />

European launch<br />

As mentioned, no date has<br />

been set for the availability<br />

of the programme in Europe.<br />

This is probably due to<br />

aforementioned hitches<br />

experienced in the USA.<br />

Furthermore, if similar<br />

financial arrangements are<br />

planned for Ireland, this will<br />

require agreements with third<br />

party banks to be established<br />

as Apple do not do the<br />

financing themselves.<br />

Michael McGourty<br />

can be contacted at<br />

digitalmac@eircom.net.<br />

64<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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PROFESSIONAL<br />

POLITICS Stephen O’Byrnes<br />

Minor ailment scheme<br />

urged for pharmacies<br />

The value of expanding the role of community<br />

pharmacists in primary care is worth exploring<br />

Sean Kyne, Fine Gael<br />

Kathleen Lynch, Labour<br />

Leo Varadkar, Fine Gael<br />

Eoghan Murphy, Fine Gael<br />

Sean Fleming, Fianna Fáil<br />

The value of expanding<br />

the role of community<br />

pharmacists in primary care<br />

is worth exploring, according<br />

to the Minister for State in<br />

the Department of Health, in<br />

response to a question from<br />

Deputy Seán Kyne (Fine Gael,<br />

Galway West), who asked<br />

the Minister for Health what<br />

progress the Department had<br />

made on examining the issue<br />

of introducing a minor ailment<br />

scheme for pharmacies “in<br />

order that pharmacies can<br />

realise their full potential in<br />

contributing to the primary<br />

care needs of communities”.<br />

The Minister of State,<br />

Deputy Kathleen Lynch<br />

(Labour, Cork North Central),<br />

said that expanding the role of<br />

the community pharmacist, to<br />

include provision of services<br />

such as a Minor Ailment<br />

Scheme, was worth exploring<br />

to further expand and develop<br />

the primary care sector.<br />

“It is important that such<br />

proposals generate real<br />

savings on existing public<br />

expenditure since the<br />

health service continues to<br />

operate within tight budget<br />

constraints. The Department<br />

of Health is examining this<br />

issue having regard to the<br />

evidence-base for such<br />

a service, including the<br />

application of such schemes<br />

in other countries, and<br />

any contractual or funding<br />

implications.”<br />

To assist the Department’s<br />

examination of the subject,<br />

the Health Research Board<br />

(HRB) was undertaking an<br />

analysis of Minor Ailment<br />

Schemes in other jurisdictions.<br />

Pharmacists<br />

may administer<br />

adrenaline autoinjectors<br />

The Minister for Health, Leo<br />

Varadkar (Fine Gael, Dublin<br />

West) signed new regulations<br />

in October that allow certain<br />

prescription-only medicines,<br />

including adrenaline autoinjectors,<br />

to be administered<br />

by pharmacists and trained<br />

members of the public in<br />

emergency situations.<br />

“Organisations such as<br />

colleges, schools, restaurants<br />

and sports clubs will be<br />

allowed to hold adrenaline<br />

auto-injectors and to arrange<br />

for staff to be trained in<br />

their use in the event of<br />

an emergency. Under the<br />

new arrangements it is a<br />

condition of administration<br />

of the medication concerned<br />

by lay persons that such<br />

persons must have undergone<br />

appropriate training in this<br />

regard.”<br />

The Minister told Deputy<br />

Eoghan Murphy (Fine Gael,<br />

Dublin South-East) that the<br />

arrangements which the<br />

new regulations permit were<br />

voluntary and organisations<br />

were not obliged to participate<br />

unless they wished to do so.<br />

Adrenaline auto-injector<br />

pens were normally ordered by<br />

pharmacies from wholesalers<br />

and dispensed to patients on<br />

foot of a prescription, he said.<br />

Talks under way on<br />

new drug pricing<br />

agreement<br />

Preliminary discussions have<br />

taken place with the Irish<br />

Pharmaceutical Healthcare<br />

Association (IPHA) regarding a<br />

possible successor agreement<br />

to the existing drugs pricing<br />

and supply agreement<br />

between the IPHA, the<br />

Department of Health and the<br />

HSE, the Minister for Health<br />

told Deputy Sean Fleming<br />

(Fianna Fáil, Laois-Offaly) who<br />

asked why there was no new<br />

agreement for drug pricing in<br />

2015.<br />

The Minister said his<br />

officials were working with<br />

colleagues in the HSE,<br />

the Department of Public<br />

Expenditure and Reform and<br />

the Office of Government<br />

Procurement, to achieve the<br />

best possible deal in terms<br />

of value for money over the<br />

next three years. He said the<br />

existing agreement, which<br />

ran out at the end of October,<br />

would remain in place<br />

until discussions on a new<br />

agreement were concluded.<br />

Emergency<br />

contraception<br />

dispensing<br />

Deputy Ruth Coppinger<br />

(Socialist Party, Dublin West)<br />

asked the Minister for Health<br />

his view on the PSI guidance<br />

that pharmacists may refuse<br />

to dispense the emergency<br />

contraception drugs, NorLevo<br />

and ellaOne, if it is contrary to<br />

their moral beliefs.<br />

66<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


In reply, the Minister of<br />

State Deputy Kathleen<br />

Lynch said these medicinal<br />

products had been reclassified<br />

from ‘prescription only’ to<br />

‘pharmacy only’ supply for use<br />

as emergency contraception in<br />

2011 and 2015.<br />

In a written reply, she<br />

said that “as healthcare<br />

professionals, practising<br />

pharmacists are required<br />

to display full technical<br />

competence in their chosen<br />

profession, behave with<br />

probity and integrity, and to be<br />

accountable in this regard for<br />

their actions. These qualities<br />

of competence, probity,<br />

integrity and accountability,<br />

which a pharmacist must<br />

demonstrate, are underwritten<br />

by a statutory Code of<br />

Conduct. All pharmacists<br />

must subscribe to this Code.<br />

“The Code states that the<br />

practice by a pharmacist of<br />

his/her profession must be<br />

directed toward maintaining<br />

and improving the health,<br />

well-being, care and safety<br />

of the patient. The Code<br />

also requires pharmacists<br />

to ensure that, in instances<br />

where they are unable to<br />

provide services to a patient<br />

(e.g. in situations where<br />

they have a conscientious<br />

objection to such a provision),<br />

they take reasonable action<br />

to ensure those medicines/<br />

services are provided and<br />

that the patient’s care is not<br />

jeopardised. In practice, this<br />

means facilitating the patient<br />

in accessing the information<br />

or service required to meet<br />

their needs from another<br />

pharmacist/pharmacy.<br />

“In addition to the Code,<br />

the PSI issued two guidance<br />

documents to pharmacists:<br />

PSI Guidance for Pharmacists<br />

on the Safe Supply of Non-<br />

Prescription Medicinal<br />

Products Containing<br />

Levonorgestrel 1500mcg<br />

for Emergency Hormonal<br />

Contraception and PSI<br />

Guidance for Pharmacists<br />

on the Safe Supply of Non-<br />

Prescription Ulipristal Acetate<br />

30mg (ellaOne ® ) for Emergency<br />

Hormonal Contraception,<br />

which provide guidance in<br />

fulfilling their professional<br />

responsibilities in the supply of<br />

these medicines. The guidance<br />

documents are reviewed<br />

and updated regularly and<br />

circulated to the profession.”<br />

Critical importance<br />

of flu vaccine<br />

underlined by<br />

40,000 premature<br />

deaths in EU from<br />

influenza<br />

The vital importance of<br />

the winter flu vaccine was<br />

highlighted in the Dáil recently<br />

when the Minister for Health<br />

said that up to 40,000 people<br />

die prematurely across the EU<br />

during an average influenza<br />

season. He also stressed how<br />

critical it is for all healthcare<br />

workers to get the vaccine.<br />

Influenza vaccination<br />

provides protection against<br />

at least three strains of flu<br />

each season and remains<br />

the most effective measure<br />

to prevent illness and death<br />

from influenza, the Minister<br />

for Health told the Dáil<br />

recently. He also said that<br />

up to 40,000 people die<br />

prematurely in the EU during<br />

an average influenza season.<br />

“Protecting those who are at<br />

risk of severe outcomes of<br />

influenza remains the priority<br />

of vaccination programmes,<br />

particularly the elderly and<br />

those vulnerable due to<br />

pre-existing illnesses or risk<br />

factors,” he said.<br />

The Minister was replying<br />

to the Sinn Féin Health<br />

Spokesperson, Deputy<br />

Caoimhghín Ó Caoláin<br />

(Cavan-Monaghan), who<br />

asked what promotional steps<br />

were being employed for<br />

the vaccine, and what steps<br />

have been taken “to ensure<br />

the appropriateness of the<br />

vaccine, given the non-matchup<br />

last year”.<br />

The Minister said the<br />

annual seasonal influenza<br />

vaccination is recommended<br />

by the National Immunisation<br />

Advisory Committee (NIAC) of<br />

the Royal College of Physicians<br />

of Ireland (RCPI) and the<br />

HSE, for individuals at risk<br />

of severe influenza disease<br />

(those aged 65 and older,<br />

those with specified chronic<br />

medical conditions requiring<br />

regular follow up, pregnancy,<br />

morbid obesity), and certain<br />

occupational groups (those<br />

working with poultry, wild<br />

fowl and pigs, healthcare<br />

workers (HCWs) and those<br />

likely to transmit influenza to<br />

those at high risk of influenza<br />

complications).<br />

“There are three types of<br />

influenza virus; A, B and C.<br />

Influenza A and B cause most<br />

influenza cases. Each winter<br />

a different type of influenza<br />

virus can be the predominant<br />

strain affecting the majority<br />

of people and the vaccine<br />

changes to suit the strain of<br />

circulating virus in line with<br />

World Health Organisation<br />

recommendations. This<br />

year’s strains include an A/<br />

California/7/2009 (H1N1)<br />

pdm09-like virus; an A/<br />

Switzerland/9715293/2013<br />

(H3N2)-like virus; and a B/<br />

Phuket/3073/2013-like virus.<br />

“Last year’s flu vaccine<br />

was not as effective because<br />

the strain of flu that was<br />

circulating had changed and<br />

was not exactly the same as<br />

one of the three strains in the<br />

vaccine. However, the vaccine<br />

still reduced severe illness and<br />

hospitalisation for those in the<br />

at-risk groups. This year’s flu<br />

vaccine is expected to be 40-<br />

90% effective.<br />

“The vaccine is available<br />

free-of-charge from GPs for all<br />

people in at risk groups and<br />

from pharmacists for people<br />

in at risk groups aged 18 and<br />

over. An administration charge<br />

may apply to people who do<br />

not hold medical cards or<br />

GP visit cards,” the Minister<br />

added.<br />

“Achieving a high uptake<br />

of influenza vaccination<br />

among healthcare workers<br />

(HCWs) is recognised as a vital<br />

infection control intervention<br />

and occupational health<br />

issue, to reduce the risk<br />

of influenza transmission<br />

between patients and HCWs<br />

with the potential for severe<br />

disease in patients and staff.<br />

For the 2015-2016 influenza<br />

season all HCWs should<br />

obtain influenza vaccination<br />

(unless contraindicated) to<br />

protect themselves, their<br />

patients, work colleagues and<br />

vulnerable family members<br />

from influenza.”<br />

Meningococcal<br />

B vaccine being<br />

examined<br />

A vaccine against MenC is<br />

given to children at four<br />

months and 13 months of<br />

age as part of the Primary<br />

Childhood Immunisation<br />

Schedule and a booster dose<br />

is given to children in the first<br />

Ruth Coppinger, Socialist Party<br />

Caoimhghín Ó Caoláin, Sinn Féin<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 67


Terence Flanagan, Renua<br />

Michael Healy-Rae, Independent<br />

Billy Kelleher, Fianna Fáil<br />

Michael Moynihan, Fianna Fáil<br />

Clare Daly, Independent Socialist<br />

Maureen O’Sullivan, Independent<br />

Anne Ferris, Labour<br />

year of second level school to<br />

protect against meningococcal<br />

C disease until early<br />

adulthood. This was stated<br />

by the Minister for Health<br />

in reply to a question from<br />

Deputy Terence Flanagan<br />

(Renua, Dublin North East).<br />

The Minister said that<br />

National Immunisation<br />

Advisory Committee (NIAC)<br />

also recommends the<br />

inclusion of Meningococcal<br />

B vaccine in the primary<br />

immunisation programme,<br />

if the vaccine can be made<br />

available at a cost-effective<br />

price. “I have asked the HSE to<br />

engage with the manufacturer<br />

with a view to establishing<br />

whether a cost-effective and<br />

sustainable price is achievable<br />

in Ireland without prejudice<br />

to the ultimate decision on<br />

whether the vaccine should be<br />

introduced or not.<br />

“NIAC has issued guidance<br />

in relation to the use of the<br />

Meningococcal B vaccine<br />

in the control of clusters or<br />

outbreaks of the disease.”<br />

The Minister told Deputy<br />

Flanagan that immunisation<br />

policy is based on providing<br />

a safe, sustainable and<br />

cost-effective programme<br />

of immunisation. “The<br />

introduction of any new<br />

vaccine into the primary<br />

childhood immunisation<br />

schedule will be considered<br />

in the context of recommendations<br />

from NIAC, the outcome<br />

of cost-effective analysis, the<br />

conclusions of the review<br />

of HSE vaccination services<br />

currently being carried out,<br />

and resource availability.”<br />

Queries about<br />

acne treatment<br />

“While there is a favourable<br />

benefit versus risk for patients<br />

for a specific indication, there<br />

is no basis to justify removing<br />

a medicine from the market.<br />

Indeed such a removal<br />

could restrict access for a<br />

vulnerable group of patients<br />

to an effective treatment,”<br />

the Minister of State for<br />

Health, Deputy Lynch told<br />

Deputy Michael Healy-Rae<br />

(Independent, Kerry South)<br />

in a written reply to a series<br />

of Parliamentary Questions<br />

about the drug Roaccutane.<br />

The Minister said that<br />

Roaccutane (isotretinoin)<br />

was authorised in Ireland for<br />

treating severe forms of acne<br />

which were resistant to other<br />

standard therapies. “In short,<br />

Roaccutane is prescribed<br />

when other acne treatments<br />

fail. Serious acne can be a<br />

physical and social burden for<br />

patients while severe acne,<br />

if left untreated, may cause<br />

permanent scarring.<br />

“However as with all<br />

medicines there are side<br />

effects and these are<br />

documented in the product<br />

information. The product<br />

information also requires<br />

that Roaccutane should only<br />

be prescribed by, or under,<br />

the supervision of physicians<br />

with expertise in the use of<br />

systemic retinoids for the<br />

treatment of severe acne and<br />

a full understanding of the<br />

risks of isotretinoin therapy<br />

and monitoring requirements.”<br />

In a number of his<br />

questions, Deputy Healy-Rae<br />

claimed that Roaccutane was<br />

a chemotherapy drug, but<br />

Minister Lynch said that “the<br />

product information makes no<br />

reference to Roaccutane as a<br />

treatment for cancer”.<br />

Many Deputies<br />

raise concerns<br />

about HPV vaccine<br />

A large number of<br />

Parliamentary Questions<br />

continue to be tabled to the<br />

Minister for Health by TDs of<br />

all parties expressing concern<br />

about the adverse reactions<br />

suffered by some schoolgirls<br />

to the human papilloma virus<br />

vaccine Gardasil.<br />

Deputy Caoimhghín<br />

Ó Caoláin claimed the<br />

information leaflet provided by<br />

the Health Service Executive to<br />

parents and guardians of girls<br />

due to receive the vaccine did<br />

not fully outline the potential<br />

side effects of this medication.<br />

Related questions were tabled<br />

by the Fianna Fáil Health<br />

Spokesperson, Deputy Billy<br />

Kelleher (Cork North-Central);<br />

Deputy Michael Moynihan<br />

(Fianna Fáil, Cork North-<br />

West), Deputy Clare Daly<br />

(Independent Socialist, Dublin<br />

North), and Deputy Maureen<br />

Sullivan (Independent,<br />

Dublin Central).<br />

Deputy Anne Ferris<br />

(Labour, Wicklow) asked the<br />

Minister for Health how his<br />

Department reconciles the<br />

requirement to satisfy average<br />

or below-average levels<br />

of adult literacy with the<br />

obligation placed on parents<br />

to navigate an Internet<br />

website in order to receive<br />

specific scientific information<br />

regarding the side effects of<br />

the vaccine.<br />

The Minister for Health<br />

said all vaccines provided<br />

by the HSE were based on<br />

the recommendation of<br />

the National Immunisation<br />

Advisory Committee to protect<br />

the public from preventable<br />

diseases, and were licensed<br />

by the Health Products<br />

Regulatory Authority and the<br />

European Medicines Agency.<br />

“All vaccination information<br />

provided to parents is<br />

prepared from the available<br />

licensed documentation for<br />

each vaccine, the Summary<br />

of Products Characteristics<br />

and Patient Information<br />

Leaflet. The information is<br />

presented in clear simple<br />

language and approved by<br />

the National Adult Literacy<br />

Agency ….. Prior to all school<br />

immunisation parents receive<br />

an information pack in a<br />

sealed package which contains<br />

an information leaflet, consent<br />

form and cover letter.<br />

“Information packs<br />

for all immunisation are<br />

standardised nationally. The<br />

information booklets include<br />

information on the most<br />

common adverse events<br />

that can occur after each<br />

vaccination. Parents are also<br />

given contact details for their<br />

local immunisation office and<br />

advised to speak to a member<br />

of the school immunisation<br />

team if they have any further<br />

questions”.<br />

The Minister also said that<br />

the safety of the HPV vaccine<br />

had been reviewed frequently<br />

by many international bodies<br />

including the European<br />

Medicines Agency (EMA), the<br />

Global Advisory Committee<br />

on Vaccine Safety of the<br />

World Health Organisation<br />

and the Centers for Disease<br />

Control and Prevention in the<br />

US. “These Committees have<br />

continually concluded that the<br />

HPV vaccine is safe.”<br />

He also said the EMA<br />

had advised healthcare<br />

professionals that available<br />

data does not warrant<br />

any change to the use of<br />

these vaccines. Healthcare<br />

professionals should therefore<br />

continue using Gardasil ®<br />

and Cervarix ® in accordance<br />

with the current product<br />

information.<br />

68<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


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IPU SUPERVISORY<br />

DEVELOPMENT COURSE<br />

– INFORMATION<br />

The role of a Supervisor is both challenging and complex!<br />

One of the objectives of a Supervisor is to manage the<br />

performance of their team by ensuring that they are<br />

performing to the best of their ability and engaged in<br />

the business’ objectives. This process includes setting<br />

performance goals, enabling the team to perform and managing<br />

individuals when performance is off target.<br />

This interactive workshop is delivered over two days, one month<br />

apart. Day one will specifically focus on the development of the<br />

Supervisor in skills such as communication and delegation. Day two<br />

will focus on the skills needed by the Supervisor to maximise the<br />

performance of the individual team member.<br />

DAY 1 – STEP UP TO SUPERVISOR<br />

Day 1 Workshop aims to equip participants to become effective in<br />

their role by providing them with a fuller understanding of their role<br />

as well as practical skills in communication, planning, delegation and<br />

feedback skills.<br />

Topics Covered<br />

n The Role of the Supervisor – Role performance,<br />

behaviour and accountability<br />

n Communication Skills – Verbal, non-verbal and behavioural<br />

n Planning & Prioritising – Time, tasks, teams and self<br />

n Delegation Skills – Benefits, delegation continuum and how to<br />

n Performance Feedback Skills – Re-enforcing feedback<br />

and corrective feedback<br />

COURSE METHODOLOGY<br />

This highly interactive workshop delivered over two days (one day<br />

per month) uses group discussion, case studies and role plays<br />

specifically aimed at guiding participants through realistic pharmacy<br />

based scenarios to practise these vital skills.<br />

COURSE ASSESSMENT, QUALIFICATION<br />

AND PROGRESSION<br />

Participant assessment includes an Assignment and Action Plans<br />

specifically related to evaluating themselves against Management<br />

Competencies. Participants who successfully complete the<br />

Assignment and Action Plans can progress to the Award in<br />

Leadership & Management with the Institute of Leadership &<br />

Management (ILM) through the IPU.<br />

COURSE SCHEDULE, FEES & VENUE<br />

There are no formal entry requirements but participants will either be<br />

practising or aspiring supervisors or managers with the opportunity<br />

to meet the assessment demands and have a background that will<br />

enable them to benefit from the course. Participants must have<br />

access to a PC and be computer literate. The cost for this course<br />

is €495 for participants working for IPU Members; €795 for<br />

participants working for Non-Members. The courses will be held<br />

in Butterfield House, Dublin, starting at 9.30am on 16 February<br />

and 15 March 2016.<br />

DAY 2 – COACHING FOR PERFORMANCE<br />

Day 2 Workshop aims to equip participants with the necessary skills<br />

and attitude to develop and manage the performance of employees<br />

and to conduct a performance and development review in a<br />

professional and enthusiastic manner.<br />

Topics Covered<br />

n Performance Management – Defined, the Role of<br />

the Manager in Performance Management<br />

n Workplace Coaching – Defined, Coaching Skill,<br />

Setting Performance Objectives<br />

n Modelling, Managing and Monitoring Performance<br />

– Types of Performers, Feedback Skills<br />

n Performance and Development Review<br />

– Personal Development Planning, Rewarding<br />

and Recognising Performance<br />

70<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


IPU Supervisory<br />

Development Course<br />

Pharmacy Details<br />

Pharmacy Name:<br />

Pharmacy Address:<br />

Telephone Number:<br />

Email:<br />

Student’s Details<br />

Mr/Mrs/Miss/Ms:<br />

Forename(s):<br />

Date of Birth:<br />

Email:<br />

Special Dietary Requirements<br />

Surname:<br />

Mobile Number:<br />

Course Cost<br />

Cost for Part 1 and 2 is €495 to IPU Members; €795 to Non-Members.<br />

Course Dates<br />

Day 1 Tuesday 16 February 2016 – 9.30-17.00. Butterfield Avenue, Rathfarnham, Dublin 14<br />

Day 2 Tuesday 15 March 2016 – 9.30-17.00. Butterfield Avenue, Rathfarnham, Dublin 14<br />

Entry Requirements<br />

There are no formal entry requirements; however, participants will be either practising or aspiring supervisors or managers.<br />

Candidates must have access to a PC and be computer literate.<br />

Please Return Completed Form to:<br />

IPU Training Unit, Irish Pharmacy Union, Butterfield House, Butterfield Avenue, Rathfarnham, Dublin 14 with a cheque made<br />

payable to IPU Services Ltd. Payment is also accepted by credit or debit card on 01 493 6401.


STUDIES<br />

New survey data demonstrates a need for increased focus on<br />

‘the man behind the prostate cancer’<br />

Astellas Pharma Europe Ltd., in partnership with the Every Moment Matters Steering Committee, has announced results from a new<br />

survey of men living with prostate cancer across Europe. The Every Voice Matters survey, which is the first and largest of its kind,<br />

provides an in-depth analysis and personal insight into the lives of 668 men living with the condition. In Ireland, the survey was<br />

conducted in partnership with the Irish Cancer Society and was completed by 20 men with prostate cancer.<br />

Of the men surveyed, 55% (n=11) had localised prostate cancer at diagnosis, 25% (n=5) had locally advanced disease and 10%<br />

(n=2) had metastatic prostate cancer.<br />

‘What Matters Most’? Day-to-day living. When asked what matters most since being diagnosed with prostate cancer, over half<br />

(n=11) of men highlight the importance of maintaining a good quality of life, living life to the full and being able to spend quality<br />

time with family and friends. These are more important than ‘being cured’ (n=4).<br />

Contributing to society. Beyond family, feeling well enough to be able to contribute to society is important for men with advanced<br />

prostate cancer. Almost three-quarters (n=13) of all survey respondents want to continue working as much as possible.<br />

The Every Moment Matters Steering Committee is calling for patients to have the confidence to discuss all aspects of disease<br />

impact with their doctors, including quality of life, to encourage more informed treatment discussions.”<br />

Not the end of intimacy. In Ireland, whilst almost three-quarters (n=13) of men feel they have lost some of their masculinity,<br />

around the same number (n=15) feel closer to their partner since their diagnosis.<br />

The role of healthcare professionals. Overall, men with prostate cancer feel that communication with their doctor is strong, with<br />

over half (n=17) receiving information about the stage of their disease and treatment options from their doctors and three quarters<br />

(n=15) agreeing they felt well-informed about the disease. However, there is still a reliance on doctors making treatment choices<br />

across Europe, with a quarter (n=5) of men feeling unable to influence their treatment choice with their doctor.<br />

Introducing the Every Moment Matters programme<br />

The Every Voice Matters survey forms part of the Every Moment Matters programme, which was launched in March by expert clinicians<br />

and patient group representatives at the EAU 2015 Congress in Madrid. The programme aims to raise the profile of advanced<br />

prostate cancer across Europe, with a focus on a patient’s holistic well-being during therapeutic decision-making to optimise<br />

patient outcomes. The Every Moment Matters Steering Committee will work collaboratively to encourage greater priority given to<br />

the disease.<br />

The Every Moment Matters website, www.everymomentmatters.eu hosts information on advanced prostate cancer, further results<br />

from the Every Voice Matters pan-European survey and four short films of men living with advanced prostate cancer around Europe<br />

discussing ‘What Matters Most’ to them.<br />

Janssen’s Vokanamet ® (canagliflozin and immediate release metformin<br />

hydrochloride fixed dose combination) reimbursed for the treatment<br />

of adults with type 2 diabetes<br />

Janssen has announced that Vokanamet ® (a fixed-dose therapy combining canagliflozin and immediate release metformin<br />

hydrochloride in a single tablet) is now available (since September) to Irish patients for the treatment of adults with type 2 diabetes<br />

mellitus to improve glycaemic control.<br />

Canagliflozin is an oral medication, which belongs to a new class of medications called sodium glucose co-transporter 2<br />

inhibitors. SGLT2 inhibitors contribute to controlling blood glucose levels via the kidney. Metformin is a first-line pharmacotherapy<br />

that can be used alone or with other medications, including insulin, to treat type 2 diabetes.<br />

The combination therapy, which is taken as a single pill twice daily, is indicated in adults aged 18 years and older with type 2<br />

diabetes mellitus to improve glycaemic control in:<br />

n patients not adequately controlled on their maximally tolerated doses of metformin alone;<br />

n patients on their maximally tolerated doses of metformin along with other glucose lowering medicinal products including<br />

insulin, when these do not provide adequate glycaemic control;<br />

n patients already being treated with the combination of canagliflozin and metformin as separate tablets.<br />

The European Commission’s approval of this fixed-dose therapy combining canagliflozin and immediate release metformin<br />

hydrochloride in a single tablet taken twice daily was based on significant portions of the comprehensive global Phase 3<br />

clinical development programme for canagliflozin single agent, including the studies with co-administration of metformin and<br />

canagliflozin as individual tablets.<br />

The Phase 3 programme evaluated the safety and efficacy of canagliflozin across the spectrum of type 2 diabetes and included<br />

placebo and active comparator controlled studies. Three studies have compared canagliflozin to current standard treatments, two<br />

of which compared canagliflozin to sitagliptin as dual therapy with metformin and the other as triple therapy with metformin and<br />

sulphonylurea. In addition there is a study comparing canagliflozin to glimepiride as dual therapy with metformin. The Phase 3<br />

programme also included two large studies in special populations: patients over age 55 with type 2 diabetes and patients with type<br />

2 diabetes who were considered to be at high risk for cardiovascular disease.<br />

72<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


STUDIES<br />

Results from analyses of US real-world data with apixaban compared to other<br />

oral anticoagulants in non-valvular atrial fibrillation (NVAF) patients presented at<br />

European Society of Cardiology (ESC) Congress 2015<br />

Bristol-Myers Squibb and Pfizer Healthcare Ireland announced results at the European Society of Cardiology (ESC) Congress 2015<br />

from five US real-world data retrospective analyses in patients with non-valvular atrial fibrillation (NVAF). The studies compared<br />

the risk of different bleeding related outcomes, including major bleeding and/or any bleeding, hospitalisation and bleeding-related<br />

30-day re-admissions in routine clinical practice setting for apixaban versus warfarin, rivaroxaban and dabigatran. Results have<br />

been adjusted in order to address differences in baseline demographic and clinical characteristics.<br />

In the three analyses that evaluated major bleeding, apixaban therapy was associated with a significantly lower risk of major<br />

bleeding compared to treatment with warfarin or rivaroxaban (specific to the different patient cohorts, definitions of major bleeding<br />

and studies’ timeframes). No significant differences in the risk of a major bleeding event were found between apixaban and<br />

dabigatran in these studies.<br />

Two analyses evaluated all-cause hospitalisation and bleeding-related 30-day readmissions respectively among NVAF patients<br />

newly initiated on anticoagulation therapy. In these analyses, treatment with apixaban was associated with a lower risk of all-cause<br />

hospitalisation as compared to treatment with rivaroxaban and dabigatran. Patients treated with apixaban were also less likely to<br />

experience a bleeding-related 30-day readmission compared to treatment with rivaroxaban. No significant difference was observed<br />

between NVAF patients initiated on apixaban and patients initiated on dabigatran in 30-day readmissions.<br />

More than 2 in 5 (42%) people believe that addiction or dependency<br />

is a lifestyle choice<br />

Research recently undertaken by One Step Clinic, a private outpatient addiction facility in Dublin 15, showed that six out of 10<br />

(59%) adults believe people who are addicted or dependent suffer from a chronic disease, however 42% still believe that it is a<br />

lifestyle choice and that people should be able to stop if they are willing to.<br />

The research also highlighted that more than one in two (56%) adults know someone with an addiction or dependency. Dr Hugh<br />

Gallagher, Medical Director, One Step Clinic commented, “addiction and dependency remains one of the most challenging public<br />

health policy issues of recent times. A huge concern is that while people believe the statistics about Ireland’s drug and alcohol<br />

problems, they do not believe that these relate to themselves. Unfortunately though, when they do try and seek help, there are<br />

limited resources out there to help them deal with their addiction.”<br />

The National Advisory Committee on Drugs and Alcohol (NACDA) recently released statistics that show that the usage of almost<br />

all kinds of illicit drugs here has increased during the last ten years. In 2003 lifetime use of any illegal drug stood at 18.5% of the<br />

population, but by 2011, the year of the most recent assessment, this had risen to 27.2%. The cost of addiction to the Irish economy<br />

is estimated at €850million.<br />

One Step Clinic offers an evidence-based, comprehensive, and effective treatment for those seeking recovery from all forms of<br />

addiction, substance or behaviour. It also offers a specialist online addiction counselling facility which allows clients to have their<br />

therapy session from their own home if they wish. A multidisciplinary team of addiction specialists including doctors, nurses,<br />

therapists and pharmacists work together to ensure each person receives the utmost in effective medical care.<br />

Medicines can play an important role in managing opiate or alcohol dependency but this is not widely known as the research<br />

showed that less than half of Irish adults (44%) were aware that they could be used in the treatment of addiction.<br />

One Step Clinic also has an agreement with Boots Pharmacies offering outpatient alcohol detox treatment nationwide which<br />

means that once medically assessed, people can withdraw from alcohol in the privacy and comfort of their own home. They are<br />

seen every day during their detoxification by the specially trained pharmacists and have on-call access to the Clinic’s medical team.<br />

93% of people surveyed associated ‘alcohol’ with the word addiction. “The growth in cannabis addiction is one that is very<br />

concerning” Dr Gallagher said, “as the drug is now engineered to be extremely potent. The impact on developing adolescent brains<br />

can be enormous with irreversible long-term effects. It can be difficult to reach young adults with this message but it is very<br />

important that there is a dedicated education programme to tackle this problem.”<br />

One Step Clinic also treat people who are addicted to prescription drugs, especially benzodiazepines (Valium) and codeine based<br />

painkillers as well as gaming, gambling, pornography and food disorders. The addiction landscape has changed over the last five<br />

years with more women and people over 50 presenting with addiction and dependency issues than ever before. “Services available<br />

across Ireland offering treatments are very limited as HSE addiction services primarily deals with opiate addiction. There is the<br />

added problem that mental health services have no remit to treat addiction resulting in difficulties especially for patients with a<br />

dual diagnosis accessing appropriate treatment,” Dr Gallagher concluded.<br />

BOOST YOUR PHARMACY<br />

SALES (WITHOUT OVER-<br />

STRETCHING YOUR BUDGET!)<br />

For further information on the IPU Retail Review service, please contact<br />

Darren Kelly on (01) 493 6401 / 086 028 9825 or email: Darren.kelly@ipu.ie<br />

IPU Retail Banners 190X45 NEW ART.indd 3 20/10/2015 21:54<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 73


STUDIES<br />

Research breakthrough could lead to better prostate cancer treatment<br />

Cancer researchers from the University of Glasgow and Royal Philips Cancer researchers have identified a gene which could help<br />

doctors to predict the aggressiveness of prostate cancer in patients.<br />

Their research, reported in the current edition of the British Journal of Cancer, could lead to more effective personalised treatment<br />

for prostate cancer and significantly reduce the number of unnecessary prostate cancer surgeries.<br />

The paper, titled ‘Human phosphodiesterase 4D7 (PDE4D7) expression is increased in TMPRSS2-ERG-positive primary prostate<br />

cancer and independently adds to a reduced risk of post-surgical disease progression’, is published in the British Journal of Cancer<br />

and is available at http://ow.ly/UNqu9.<br />

Trinity scientists homing in on new Hepatitis C Vaccine<br />

Trinity College Dublin researchers have commenced a major new study to evaluate a new vaccine for the prevention of Hepatitis C<br />

infection in HIV patients, who are at increased risk of contracting the common infection.<br />

Around 180 million people worldwide and an estimated 20,000 to 50,000 people in Ireland have Hepatitis C. It is a blood borne<br />

viral infection which is spread through direct contact with the blood of an infected individual and can lead to fibrosis (scarring of<br />

the liver), liver failure and cancer. Currently, there is no effective vaccine available for Hepatitis C and treatment is costly, often in<br />

the region of €50,000 per individual. Treatment is also lengthy, associated with side effects and is not 100% effective.<br />

Numerous recent outbreaks of Hepatitis C in HIV-infected individuals internationally have highlighted the urgent need for<br />

a vaccine to prevent infection. HIV-infected individuals are at increased risk of Hepatitis C infection due to similar routes of<br />

acquisition. Hepatitis C infection also progresses more rapidly to liver damage in HIV-infected individuals. Approximately 20-30% of<br />

people with HIV are co-infected with Hepatitis C.<br />

The research team is evaluating the safety and the ability of a new vaccine to produce an immune response against Hepatitis C.<br />

Previous healthy volunteer studies in the University of Oxford have shown encouraging results. If effective, this vaccine could also<br />

be made available to other high risk groups such as intravenous drug users.<br />

The study, which is the first phase-1 vaccine study in HIV infected people in Ireland, is also the first of a planned number of<br />

early intervention studies to be carried out in the Wellcome Trust-HRB Clinical Research Facility, a joint enterprise between Trinity<br />

College Dublin and St James’ Hospital.<br />

It will run for 20 months and will follow 20 patients in Dublin and St Gallen, Switzerland. Patients will be given two vaccines,<br />

eight weeks apart and then followed closely to assess safety and the development of immune responses to Hepatitis C following<br />

vaccination. The vaccines being tested in this study are called AdCh3NSmut1 and MVA-NSmut and have been developed by<br />

ReiThera Srl and GlaxoSmithKline Biologicals SA.<br />

This study is the result of collaboration between the University of Oxford, Kantonsspital, St. Gallen and GlaxoSmithKline<br />

Biologicals SA and has been funded by an EU Seventh Framework Program (FP7) grant.<br />

IPU Yearbook<br />

& Diary<br />

2016<br />

The IPU Yearbook and Diary is the key information and reference publication for pharmacists, pharmaceutical companies,<br />

health professionals, and health officials, as well as providing financial, insurance and other service supplier details.<br />

The cost of the Yearbook is €60 including post and packing, with a 10% discount for 5 or more copies.<br />

Company Name:<br />

Address:<br />

Number of copies required:<br />

Purchase Order No:<br />

If your company uses a Purchase Order system, please ensure that the<br />

PO number is provided when ordering copies of the Yearbook.<br />

Please return order to:<br />

Irish Pharmacy Union, Butterfield House, Butterfield Avenue, Rathfarnham, Dublin 14, D14 E126.<br />

Telephone: 01 493 6401. Fax: 01 493 6626. Email: yearbook@ipu.ie<br />

74<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


INTERNATIONAL NEWS Roisin Molloy,<br />

Membership & Secretary General’s Office Manager, IPU<br />

International<br />

pharmacy news<br />

US<br />

Walgreens<br />

Boots Alliance<br />

to purchase<br />

Rite Aid<br />

Walgreens Boots Alliance, the<br />

US drugstore chain’s parent<br />

company, said it would buy<br />

its smaller competitor,<br />

Rite Aid, for $17.2 billion,<br />

including debt.<br />

The acquisition, which is<br />

likely to face heavy scrutiny<br />

from US regulators, would<br />

result in a drugstore chain<br />

with 12,800 locations, barring<br />

closings and divestitures. That<br />

would make it much bigger<br />

than CVS Health, which runs<br />

the second largest chain by<br />

store count, with about 8,000<br />

locations. CVS is in the process<br />

of buying Target’s 1,700<br />

pharmacies.<br />

Walgreens revealed in<br />

regulatory filings that its<br />

contract with Rite Aid allowed<br />

for the divestiture or closing of<br />

up to 1,000 stores, though the<br />

company said it expected the<br />

total to be less than half that<br />

amount. Walgreens runs about<br />

8,200 stores, with locations in<br />

each state, while Rite Aid has<br />

about 4,600 stores in 31 states.<br />

The National Community<br />

Pharmacists’ Association<br />

(NCPA) CEO, B. Douglas<br />

Hoey, issued the followng<br />

statement in response to<br />

the announcement that<br />

Walgreens Boots Alliance<br />

would purchase Rite Aid: “This<br />

merger would create an entity<br />

with approximately 12,000<br />

retail pharmacies. That’s<br />

nearly 20 percent of the brick<br />

and mortar pharmacies in the<br />

US.<br />

“NCPA is evaluating<br />

the impact of the merged<br />

company on pharmacy<br />

small business owners and<br />

the patients they serve. At a<br />

minimum, regulators should<br />

closely scrutinise this merger,<br />

particularly in regions of<br />

high concentration of their<br />

pharmacies.<br />

“While large chain<br />

pharmacies continue to merge<br />

to increase their negotiating<br />

leverage, independent<br />

community pharmacies<br />

continue to fill gaps in patient<br />

care in rural, urban, and<br />

underserved communities.<br />

These independent<br />

community pharmacies will<br />

also continue to stand out for<br />

their sterling customer service<br />

and for providing a range of<br />

niche health care services to<br />

meet patient needs.”<br />

Source: www.ncpanet.org/<br />

www.fortune.com<br />

Wales<br />

Royal<br />

Pharmaceutical<br />

Society Wales<br />

calls for access<br />

to patient<br />

records<br />

The Royal Pharmaceutical<br />

Society (RPS) has launched<br />

its Policy Vision for Wales, a<br />

blueprint for how pharmacists<br />

can help patients and<br />

strengthen NHS Wales over<br />

the next five years.<br />

Ahead of the Assembly<br />

Elections in May 2016, Steps to<br />

Better Health and Wellbeing calls<br />

upon policy makers to commit<br />

to harnessing the skills of<br />

the pharmacy profession to<br />

improve patient care at a time<br />

when there are real pressures<br />

on GPs and hospital services.<br />

The Policy Vision was<br />

launched at a conference<br />

to discuss how the NHS is<br />

improving medicines safety,<br />

with key note speeches from<br />

Vaughan Gething, Welsh<br />

Government Deputy Minister<br />

for Health, and representatives<br />

from across NHS Wales.<br />

The Policy Vision has three<br />

calls to action for the next<br />

five years:<br />

n To establish a pharmacy<br />

led Welsh Chronic<br />

Medication Service<br />

n To permit pharmacist<br />

access to individual<br />

health records<br />

n To fully integrate<br />

pharmacist<br />

expertise into NHS<br />

multidisciplinary teams<br />

The policy document<br />

outlines that, by allowing<br />

pharmacist access to patient<br />

health records, with patient<br />

consent, it will help improve<br />

care and make for better<br />

informed decisions, especially<br />

out of hours. Patients with<br />

chronic conditions could<br />

be better supported as<br />

pharmacists would be able to<br />

review their medicines with<br />

the full picture about their<br />

health. This will not only<br />

reduce medicines-related<br />

emergency admissions to<br />

hospital, but will reduce<br />

pressure in GPs surgeries.<br />

Suzanne Scott-Thomas,<br />

Chair of RPS Wales, said: “Our<br />

members – pharmacists from<br />

across Wales on every high<br />

street and in every hospital<br />

– have highlighted these<br />

three critical asks that could<br />

lead to a step change in the<br />

way people access health<br />

advice and support in their<br />

own community, whilst also<br />

ensuring a seamless service.<br />

“People are less worried<br />

about structures, professions<br />

and bureaucracy than they<br />

are about getting a good local<br />

service and knowing that the<br />

health team that supports<br />

them can share information<br />

to make things simple and<br />

safe for them. So we welcome<br />

positive moves from our<br />

partner professions across the<br />

NHS in Wales to work together<br />

to better share patient data<br />

with pharmacists, a vital step<br />

for the coming years.”<br />

Vaughan Gething, Welsh<br />

Government Deputy Minister<br />

for Health, said: “The Welsh<br />

Government recognises<br />

that pharmacists need the<br />

right tools to do their jobs<br />

effectively – one of these<br />

is access to the individual<br />

patient record. We are<br />

exploring how pharmacists<br />

can access this record when<br />

patients have given their<br />

consent.”<br />

Source: www.rpharms.com<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 75


WINE James Tobin, WSET Certified Wine Educator, O’Briens Wines<br />

A new twist<br />

on the<br />

Christmas<br />

at any other<br />

ClassicsMore than<br />

time of year, when it comes<br />

to choosing wines for the<br />

Christmas dinner table, we<br />

tend to opt for the security<br />

of classic pairings and<br />

with good reason.<br />

People have been<br />

enjoying these side<br />

by side for centuries<br />

now as they<br />

often prove to be<br />

exceptionally good matches.<br />

However, if you are prepared<br />

to be a little more adventurous<br />

and try some sideways<br />

experimentation with wines<br />

which share some similar<br />

traits with the traditional<br />

choice you will be rewarded<br />

with some really interesting<br />

and particularly delicious food<br />

and wine pairings.<br />

I think you will find that all<br />

of the wines I have chosen<br />

below will offer a refreshing<br />

change from the norm,<br />

without straying too far out of<br />

the comfort zone.<br />

To start, I am going to look<br />

at some bubbles for serving<br />

as an aperitif. We drink more<br />

sparkling wine at Christmas<br />

than at any other time of year<br />

and Prosecco can justifiably<br />

claim to be Ireland’s favourite<br />

fizz; in fact I was not at all<br />

surprised with the palpable<br />

sense of panic in the air this<br />

summer, when suggestions of<br />

a possible Prosecco shortage<br />

first hit the headlines.<br />

76<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


Thankfully, 2015<br />

was an exceptionally<br />

good vintage in<br />

the Veneto region,<br />

where Prosecco is<br />

produced and so<br />

that particularly<br />

first-world crisis<br />

has been averted.<br />

If I had to pick just<br />

one Prosecco, it<br />

would definitely be<br />

Rizzardi Spumante<br />

(€17.99 down from<br />

€20.99), a stunning<br />

example from a<br />

premium producer. With the<br />

perfect balance of ripe pear<br />

fruit and fine crisp<br />

backbone this wine<br />

is a treat.<br />

For a change<br />

though, why not<br />

try L’Extra par<br />

Langlois (€17.99<br />

down from €19.99),<br />

which is a brand<br />

new cuvée from the<br />

Bollinger-owned<br />

Langlois-Chateau.<br />

This wonderfully<br />

crisp and refreshing<br />

Crémant de Loire is<br />

made with a blend<br />

of Chardonnay and Chenin<br />

Blanc and, at this price, there<br />

is no need to save it just for<br />

special occasions.<br />

Moving on to the meal itself,<br />

as an accompaniment for<br />

smoked salmon or a seafood<br />

starter, the classic<br />

choice would be<br />

Champagne and<br />

Blanc de Blancs<br />

Champagne in<br />

particular. A wine<br />

of truly astonishing<br />

quality, Beaumont<br />

des Crayéres Fleur<br />

Blanche also offers<br />

incredible value for<br />

money at €47.00. The<br />

aromas and flavours<br />

are of brioche ripe<br />

apple and a wonderfully<br />

complex melody of floral<br />

notes.<br />

However, if you look to<br />

New Zealand’s Waiheke<br />

Island, you will find that<br />

Man O’War Vineyard’s<br />

Tulia (€37.00) is an<br />

extraordinary, highlysophisticated<br />

sparkling<br />

wine also made<br />

exclusively from the<br />

Chardonnay grape.<br />

Incredibly rich and<br />

toasty with ripe golden<br />

fruit, honey and some<br />

exotic fruit notes, this is one of<br />

the most interesting sparkling<br />

wines I’ve ever tasted.<br />

Unoaked or lightly oaked<br />

white Burgundy has graced<br />

many a Christmas dinner<br />

table and is certainly a very<br />

good option for a white wine<br />

to carry you right the way<br />

through the meal.<br />

My own choice<br />

would be something<br />

like Château Fuissé<br />

Pouilly-Fuissé ‘Tete<br />

de Cru’ (€27.99 down<br />

from €31.99). From the<br />

southern limits of the<br />

Burgundy region, this is<br />

a sublime Chardonnay,<br />

complex and full<br />

flavoured and marked<br />

with the Château’s<br />

renowned minerality.<br />

This is easily one of the<br />

most keenly priced fine<br />

Burgundies being made today.<br />

If we venture a little<br />

further South though, to the<br />

Languedoc, we could try the<br />

delicious Domaine Begude<br />

Terroir ‘11300’ (€17.99).<br />

Made with<br />

organically-grown<br />

fruit, ‘11300’ refers<br />

to the postcode of<br />

the cool climate<br />

region of Limoux,<br />

where this deliciously<br />

refreshing and delicate<br />

Chardonnay comes<br />

from. With zesty citrus<br />

freshness, coupled<br />

with apple and pear<br />

notes; fine structure<br />

and pleasing minerality,<br />

this wine is great with<br />

roast turkey but also<br />

works equally well as an<br />

elegant aperitif.<br />

For the main course,<br />

I think it’s fair to<br />

assume most of us will<br />

be sitting down to the<br />

traditional turkey.<br />

When it comes to<br />

matching a red<br />

wine to turkey, the<br />

advice generally<br />

leads us towards<br />

Pinot Noir and, if I were<br />

going to treat myself to<br />

a Pinot, I would look no<br />

further than Seguin-<br />

Manuel’s Savignyles-Beaune<br />

Laviéres<br />

1er Cru (€37.00). This<br />

supremely elegant<br />

wine has a richness<br />

and structure<br />

to it, which is<br />

beautifully balanced<br />

with juicy raspberry<br />

fruit and fresh pure<br />

acidity.<br />

For a really<br />

interesting<br />

alternative, I<br />

would go with<br />

Alta Mora Etna<br />

Rosso (€22.99),<br />

which is a<br />

delicious aromatic<br />

red made on<br />

the slopes of<br />

Mount Etna. Sharing<br />

many similarities<br />

with a Nebbiolo or<br />

Pinot Noir, this 100%<br />

Nerello Mascalese<br />

has wonderfully<br />

concentrated cherry<br />

fruit along with some<br />

herby notes, soft smooth<br />

tannins and vibrant<br />

acidity, all of which<br />

makes it a perfect choice<br />

for the big day.<br />

We now find ourselves<br />

at the end of the meal<br />

and that probably means<br />

a bottle of Port will find<br />

its way onto the table. I<br />

really like the Late<br />

Bottled Vintage<br />

style and one of my<br />

favourites is the<br />

Duorum LBV (€22.99<br />

down from €25.99).<br />

It is intensely fruity<br />

and spicy, yet thanks<br />

to being at the drier<br />

end of the spectrum,<br />

it remains<br />

an extremely<br />

elegant Port.<br />

This is a<br />

wine with<br />

great ageing<br />

potential, but it is ready<br />

to drink now.<br />

Lately though, I find<br />

myself drawn to the Vin<br />

Doux Naturals from the<br />

south of France when<br />

looking for a wine to<br />

serve with the cheese<br />

course.<br />

What I find so<br />

appealing about these<br />

wines is that, even though<br />

they are made in a very<br />

similar way to Ports, they are<br />

fortified to a much lower<br />

level of alcohol, which<br />

makes them much<br />

easier to enjoy without<br />

having to worry about<br />

dozing off at the dinner<br />

table!<br />

Gérard Bertrand’s<br />

Rivesaltes (€23.99<br />

down from €27.99) is<br />

a superbly<br />

complex,<br />

developed<br />

tawny wine,<br />

pronounced<br />

aromas of<br />

hazelnut, figs<br />

and dates lift from<br />

the glass. On the<br />

palate it is syrupy<br />

and incredibly<br />

smooth awash with<br />

those same nutty,<br />

raisiny characters.<br />

This is a superb<br />

alternative to Port<br />

and an ideal match<br />

for Stilton or St. Agur.<br />

*All wines are available at<br />

O’Briens stores nationwide or<br />

online at www.wine.ie and the<br />

prices shown are valid right<br />

through December.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 77


NEWS<br />

Minister for Health<br />

announces major package<br />

of patient safety reforms<br />

Minister for Health Leo<br />

Varadkar has announced<br />

a major package of patient<br />

safety reforms including<br />

plans to simplify the<br />

complaints procedure,<br />

enhance the powers of the<br />

Ombudsman and HIQA, and<br />

a tranche of patient safety<br />

legislation. In addition,<br />

he is collaborating with<br />

Frances Fitzgerald, Minister<br />

for Justice and Equality, on<br />

measures to reduce the time<br />

taken for a legal action to<br />

be resolved and to reform<br />

methods of compensation<br />

payments.<br />

The measures also include<br />

plans for an annual national<br />

patient experience survey,<br />

the creation of a National<br />

Patient Safety Office and a<br />

patient advocacy service to<br />

provide advice and detect<br />

worrying patient safety<br />

trends in healthcare. They<br />

were agreed at Cabinet and<br />

formally announced by the<br />

Minister at the Fifth National<br />

Patient Safety Conference.<br />

Minister Varadkar said:<br />

“Patient safety should be at<br />

the heart of everything we do<br />

as a health service. Although<br />

progress has been made in<br />

some areas, there have been<br />

some very high-profile and<br />

tragic exceptions, which have<br />

damaged public confidence<br />

in the health service. That’s<br />

why we have prepared the<br />

most wide-ranging package<br />

of patient safety measures in<br />

Irish history.<br />

Pictured above at the Fifth National Patient Safety Conference are (L-R): Tony O’Brien, Director General of the HSE; Dr<br />

Kathleen MacLellan, Director of Patient Safety and Clinical Effectiveness, Dept of Health; Helen Crisp, UK Health Foundation;<br />

Dr Colm Henry, National Clinical Advisor and Programme Lead for Acute Hospitals, HSE; Minister Varadkar; Professor Mary<br />

Dixon-Woods, University of Leicester, UK; and Mr Patrick Lynch, National Director Quality Assurance and Verification, HSE.<br />

“For patients and their<br />

relatives, the experience of<br />

making a complaint can be<br />

bewildering. We will simplify<br />

the complaints process and<br />

look to extend the powers<br />

of the Ombudsman to<br />

cover clinical issues. Open<br />

Disclosure, where healthcare<br />

professionals are open and<br />

transparent with a patient<br />

following an adverse incident,<br />

will be supported through<br />

legislation. The National<br />

Patient Safety Office will help<br />

to drive the overall patient<br />

safety agenda. All these<br />

initiatives should put the<br />

patient first, improve their<br />

experience of the health<br />

service, reduce harm and<br />

reduce costs, and ultimately<br />

save lives.”<br />

Details<br />

The general patient safety<br />

measures include:<br />

n Simplify the complaints<br />

process and look to<br />

extending the remit of<br />

the Ombudsman across<br />

the health service in<br />

consultation with the<br />

Department of Public<br />

Expenditure and Reform<br />

and other interested<br />

parties;<br />

n Run ongoing Patient<br />

Safety Campaigns with<br />

defined safety targets<br />

such as reducing<br />

medication errors;<br />

n Set up a National<br />

Patient Safety Office<br />

in the Department of<br />

Health to report directly<br />

to the Minister, oversee<br />

the programme of<br />

patient safety measures<br />

and advise the HSE,<br />

HIQA and health<br />

professional regulatory<br />

bodies on patient<br />

safety issues;<br />

n The Patient Safety<br />

Office will be guided<br />

by an independent<br />

Advisory Council,<br />

established through<br />

public invitation from<br />

the Public Appointments<br />

Service. This will advise<br />

the Office, publish<br />

independent patient<br />

safety reports prompted<br />

by safety information,<br />

and act as an earlywarning<br />

mechanism;<br />

n Implement the Code of<br />

Conduct for Health &<br />

Social Care Providers.<br />

78<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


NEWS<br />

Ministers Coveney<br />

and Varadkar<br />

welcome European<br />

Antibiotics<br />

Awareness Day<br />

2015 and the first<br />

World Antibiotic<br />

Awareness Week<br />

The Minister for Agriculture,<br />

Food and the Marine, Simon<br />

Coveney TD, and the Minister<br />

for Health, Leo Varadkar<br />

TD, marked European<br />

Antibiotics Awareness Day<br />

and the inaugural World<br />

Antibiotics Awareness Week<br />

by reaffirming their crossgovernment<br />

commitment<br />

to tackling the issue of<br />

Antimicrobial Resistance<br />

(AMR).<br />

Both Ministers welcomed<br />

the awareness initiatives as a<br />

means of drawing attention to<br />

the continued global concern<br />

in relation to Antimicrobial<br />

Resistance and its potential<br />

threat to human and animal<br />

health, as well as the<br />

challenges to food security<br />

and the environment. In<br />

particular, the Ministers said<br />

that they wished to highlight<br />

the increased worldwide<br />

reach of the campaign to raise<br />

awareness in relation to AMR<br />

which has seen the launching<br />

of the first World Antibiotics<br />

Awareness Week.<br />

Commenting on the<br />

complexity of the issue, the<br />

Ministers said that, “given<br />

that AMR is recognised as<br />

a global health issue, it is<br />

generally accepted that no<br />

individual sector can hope<br />

to address it in isolation. All<br />

of the major international<br />

plans support a “One Health”<br />

agenda urging collaboration<br />

across the human, veterinary<br />

and environmental sectors.<br />

The One Health approach<br />

acknowledges that there<br />

needs to be a co-ordinated<br />

response from the public<br />

health, animal health and<br />

environmental sectors,<br />

including other stakeholders<br />

in the private and public<br />

sectors.”<br />

Concluding, the Ministers<br />

said: “Both Departments will<br />

continue to engage in efforts<br />

to preserve the effectiveness<br />

of current antibiotics<br />

through prudent use and<br />

stewardship programmes as<br />

well as promoting infection<br />

prevention strategies.”<br />

UCC Prize-giving<br />

Ceremony<br />

The ninth Annual UCC Pharmacy Prize-giving ceremony<br />

for the 2015 graduating class took place in the School of<br />

Pharmacy in late October. Actavis Ireland was delighted<br />

to present the Prize for excellence in Clinical Pharmacy<br />

to Ms Sinead O’Mahony.<br />

Sinead is pictured with Professor Stephen Byrne, Head of School of Pharmacy,<br />

UCC, and Marguerite Tierney, Product Manager, Actavis Ireland.<br />

Dates now available for<br />

Quality Improvement in<br />

the Supply of High Risk<br />

Medicines Workshops<br />

The IIOP has announced a series of Quality Improvement in the<br />

Supply of High Risk Medicines Workshops. These workshops are<br />

provided by iaCME and will take place at the Irish Management<br />

Institute in Sandyford in Dublin. The three available dates for<br />

the face-to-face workshop are:<br />

n Friday 11 December 2015<br />

n Friday 22 January 2016<br />

n Friday 19 February 2016<br />

The one-day face-to-face training programme focuses on the<br />

application of learnings from the online Managing Quality in<br />

Pharmacy Practice course, which is available on the IIOP website.<br />

Only after this online component has been completed will<br />

instructions for accessing the face to face workshop be provided.<br />

The online course will take approximately four hours to<br />

complete and does not need to be completed in one sitting.<br />

Places on all three face-to-face workshops are limited and<br />

early booking is advised.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 79


NEWS<br />

PSI Registrar to<br />

take up senior<br />

position in the<br />

Department<br />

of Health<br />

The Registrar and CEO of the Pharmaceutical Society of<br />

Ireland (PSI), Marita Kinsella, has been appointed to a senior<br />

role in the Department of Health and is stepping down from<br />

her role in the PSI.<br />

Ms Kinsella, a pharmacist and barrister and a native of<br />

Co Carlow, will take up responsibility this month in the<br />

Department of Health’s Acute Hospitals Policy division.<br />

Speaking on behalf of the Council of the PSI, President Dr<br />

Ann Frankish said: “We are immensely grateful to Marita for<br />

her dedication and contribution to the work of the PSI, most<br />

recently as Registrar and also in her previous roles with the<br />

organisation. She has led this organisation through a time<br />

of significant developments and challenges, ensuring that<br />

our activities, whether in the area of pharmacist education,<br />

practice development or pharmacy standards, have always<br />

centred on the interest of the patient and wider public. She<br />

has ensured solid strategic and operational direction of an<br />

organisation with growing responsibilities and staff and<br />

maintained and developed strong relationships with our<br />

vital network of stakeholders; patient organisations, policymakers,<br />

pharmacists and other regulators. We wish her every<br />

success in her new role with the Department, which is one of<br />

its most challenging jobs.”<br />

Ms Kinsella said: “I would like to thank Council members,<br />

past and present and staff for their support and commitment<br />

to the organisation and its goals during my time with the PSI.<br />

I am very proud of how the organisation has evolved and put<br />

in place a regulatory system that supports patient health and<br />

safety. As a pharmacist, I am also proud of how the pharmacy<br />

profession continues to provide high quality services to<br />

patients and has risen to the challenges introduced under<br />

the Pharmacy Act in 2007. The responsibilities of the PSI are<br />

broad and very varied and it<br />

has been my pleasure to work<br />

with such talented and engaged<br />

people, both within and beyond<br />

this organisation, in carrying out<br />

those functions.”<br />

An Acting Registrar will lead<br />

the organisation on Marita’s<br />

departure and a competition<br />

in conjunction with the Public<br />

Appointments Service to appoint<br />

a permanent replacement to the<br />

role will commence next year.<br />

Guidance for providers of health<br />

and social care services for children<br />

Communicating in plain English with children<br />

and their families<br />

HIQA publishes<br />

guidance aimed<br />

at improving<br />

communication in<br />

health and social<br />

care services<br />

The Health Information and Quality Authority (HIQA) has<br />

published Communicating in Plain English to offer guidance<br />

for providers of health and social care services.<br />

Safety issues can occur when service providers do not use<br />

language that is easily understood by patients or because<br />

patients may be overwhelmed by the amount of information<br />

given to them. According to the National Adult Literacy Agency<br />

(NALA), one in six people in Ireland have a literacy difficulty,<br />

finding reading and understanding everyday texts difficult.<br />

HIQA, in conjunction with NALA, has developed two<br />

guides to help health and social care providers communicate<br />

effectively with all those using their services. To support these<br />

guides HIQA has also released a short educational video which<br />

explains the concept of using plain English in practice.<br />

The documents can be found online at: www.hiqa.ie ><br />

News & Publications > Press Releases.<br />

80<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


PRODUCT INFORMATION<br />

Altavita D3: Not your<br />

everyday Vitamin D3<br />

Consilient Health Ireland Ltd. has launched Altavita D3,<br />

which is a licensed vitamin D preparation available in 25,000<br />

IU oral solution single dose 1ml ampoules. It is indicated for<br />

(1) Prevention and treatment of vitamin D deficiency; and (2)<br />

Adjunct to specific therapy for osteoporosis in patients with<br />

vitamin D deficiency, or at risk of vitamin D insufficiency.<br />

Suitable for males and females of all ages, it provides a<br />

regimen that delivers doses of vitamin D3 that are consistent<br />

with the National Osteoporosis Society Guidelines and the<br />

Endocrine Society Guidelines. It is suitable for vegetarians and<br />

for patients with a wide range of intolerances and allergies as it<br />

is gluten-free, nut-free, lactose-free and soya-free.<br />

Altavita D3 is reimbursed under the General Medical and<br />

Drug Community Scheme from 1 November 2015.<br />

For further information go to www.altavita.ie or contact your<br />

Consilient Health Representative at on 01 205 7760.<br />

Rivastigmine<br />

Actavis 1.5mg<br />

and 3mg Capsules<br />

discontinued items<br />

Actavis has discontinued Rivastigmine Actavis 1.5mg<br />

Capsules and Rivastigmine 3mg Capsules.<br />

For further information contact Marguerite<br />

Tierney, Actavis on 021 461 9043 /<br />

marguerite.tierney@actavis.com.<br />

Cleanmarine focus on<br />

men’s health for New Year<br />

Dave Kearney will front an extensive New Year<br />

promotional campaign for Cleanmarine ® Krill Oil for<br />

Men. This follows the recent post-launch activity in<br />

September and October.<br />

Formulated by the Naturalife team in Wicklow, this<br />

unique supplement is a blend of vitamins (D3, B1,<br />

B2 and B6), minerals (CoQ10 and Zinc) and essential<br />

fatty acids (omega 3).<br />

Professional rugby player Dave agreed to sample<br />

the combined omega 3 and multivitamin capsule<br />

having received the thumbs-up to do so from the<br />

Irish squad’s team of nutritionists. Now acting as<br />

Brand Ambassador he will feature prominently in<br />

the upcoming Cleanmarine “It’s Men’s Health Made<br />

Easy” campaign. Details of the New Year advertising<br />

and PR activities will be unveiled to each stockist by<br />

their Naturalife sales representative.<br />

Darragh Hammond, MD of Naturalife is very<br />

appreciative of the support Cleanmarine has<br />

received from Irish pharmacists. “We are truly<br />

grateful to the many pharmacists who support our<br />

efforts to promote a healthier lifestyle.”<br />

For further information contact your Naturalife<br />

representative, or telephone 0404 62444.<br />

New Mobiflex<br />

30 pack now<br />

available from<br />

Clonmedica<br />

Mobiflex tablets are now available in packs of<br />

30. This new pack offers a one month treatment<br />

to the consumer at a more attractive price<br />

point. There is also a money-off coupon in the<br />

new 30 packs with €2 off the next purchase,<br />

to incentivise the consumer to continue to<br />

use Mobiflex for the minimum recommended<br />

period of two months.<br />

Mobiflex is a food supplement which contains<br />

undenatured type II collagen, Manganese and<br />

Vitamin C which help to maintain healthy,<br />

flexible joints.<br />

Collagen is a protein found in all structures<br />

of the body. There are various types of collagen.<br />

Mobiflex contains 10mg of undenatured type II<br />

collagen, the main protein found in cartilage.<br />

Cartilage is a special type of connective tissue<br />

whose main role is to reduce friction between<br />

moving joints. Vitamin C contributes to normal<br />

collagen formation for the good function of<br />

cartilage and bones. Manganese contributes to<br />

the maintenance of normal bones and to the<br />

good formation of connective tissue.<br />

Contact your Clonmedica representative for<br />

more information.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 81


CLASSIFIEDS<br />

PHARMACIST<br />

REQUIRED<br />

3/4 days per week maternity cover.<br />

McElwee Pharmacy, Portlaoise, Co. Laois.<br />

Contact Peter on 087 224 5918 or email<br />

petermcelwee@mcelweepharmacy.ie.<br />

MIDLANDS – STARTUP<br />

PHARMACY OPPORTUNITY<br />

Ideal Opportunity for Young Enthusiastic Pharmacist<br />

to establish a new business in an ideal location.<br />

Long term lease available in established<br />

GP-owned medical development.<br />

Expressions of Interest to info@<br />

primaryprojectmanagement.ie<br />

McPOLIN GROUP, DUBLIN<br />

Supervising Pharmacist and Experienced Technician required<br />

Please call 086 153 6655 for further details or forward<br />

your C.V. to Paul.mcpolinpharmacies@gmail.com<br />

PHARMACY FOR SALE. Well established and profitable<br />

pharmacy in South Dublin City Centre for sale. Principals only<br />

Reply in the strictest confidence to Box No 815.<br />

PHARMACY FOR SALE. Long established and profitable family<br />

run pharmacy in the North Leinster region for sale. Principals<br />

only. Reply in the strictest confidence to Box No 715.<br />

YOUNG PHARMACIST WISHES TO PURCHASE PHARMACY<br />

IN LEINSTER. Has his own deposit and approval in principle<br />

from the bank. Will consider €1m and over turnover.<br />

ABC Advert JULY2014.pdf 1 28/07/2014 14:41<br />

Replies to Box No 615.<br />

PHARMACIST<br />

REQUIRED<br />

– may suit newly qualified.<br />

Full time position at Peter Fox<br />

totalhealth Pharmacy, Birr, Co Offaly.<br />

Contact Peter on 086 825 2737 or email C.V. to<br />

info@peterfoxpharmacy.ie<br />

FOR SALE<br />

Two electronic tills, dispensing computer (large screen,<br />

12 months old), printers, passport photo machine. All in<br />

good condition. All with McLernon system & warranty<br />

(5 months left). The lot new €10k, sell for €4,500 or nearest.<br />

Call 086 410 2866 or email pharm01@yahoo.com<br />

SUPPORT PHARMACIST<br />

REQUIRED: CLONMEL<br />

Full time Position with flexible terms and conditions.<br />

Apply to: quirkespharmacy@eircom.net<br />

TO ADVERTISE HERE,<br />

PLEASE CALL WENDY<br />

ON 01 493 6401<br />

ALL BOX NUMBER REPLIES SHOULD BE POSTED TO:<br />

Irish Pharmacy Union, Butterfield House,<br />

Butterfield Avenue, Rathfarnham, Dublin 14.<br />

This independent service is free to IPU members.<br />

Entries will be deleted after three months.<br />

Advertisements should be forwarded to:<br />

Wendy McGlashan, IPU, Butterfield House,<br />

Butterfield Avenue, Rathfarnham, Dublin 14.<br />

Tel: (01) 493 6401. Fax: (01) 493 6626.<br />

Email: ipureview@ipu.ie<br />

C<br />

ABC<br />

STOCKTAKING SERVICES<br />

M<br />

Y<br />

CM<br />

MY<br />

PHARMACY SPECIALISTS | SAME DAY AUDITABLE REPORTS<br />

LIVE STOCK INTEGRATION WITH:<br />

CY<br />

CMY<br />

K<br />

44 Church Street, Tullamore, Co. Offaly Phone/Fax 057 93 20045<br />

Alan Daly – Director 087 2666431 Darren Donoghue – Manager 086 3809082<br />

82<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016


CLASSIFIEDS<br />

Sam McCauley Chemist Group have vacancies for the following positions in<br />

Wexford<br />

SUPERVISING PHARMACIST<br />

An excellent opportunity for a full-time Supervising<br />

Pharmacist for a thriving and established pharmacy<br />

in Enniscorthy, Co. Wexford. Candidates must have<br />

a strong professional ethos and commercial savvy.<br />

Opportunity to work with great support systems<br />

and cutting-edge technology.<br />

PHARMACIST<br />

Self-motivated Pharmacist required full-time for<br />

Wexford area. Previous retail pharmacy experience<br />

is essential. Applicants should be efficient,<br />

well-organised, accurate, customer-focused and<br />

have a good work ethic.<br />

Contact Mark at Sam McCauley Chemists – Tel (087) 992 9146 or email human.resources@smcc.ie<br />

www.sammccauley.com<br />

Professional Indemnity<br />

Insurance for Pharmacists<br />

PHARMACY<br />

ACQUISITIONS<br />

SEMINAR<br />

To register your interest email<br />

seminar@fitzgeraldpower.ie or<br />

call 051 870152<br />

Thursday<br />

25 th<br />

February 2016<br />

Citywest Hotel,<br />

Dublin<br />

We are representing you, the Pharmacist,<br />

and not one Insurance Company. We have<br />

a panel of Insurance Companies offering<br />

competitive and flexible packages to suit<br />

each Pharmacist’s retail needs<br />

We want to tailor a Retail Package that suits<br />

each Pharmacy’s specific needs, bolt it on<br />

to our Best in Class Professional Indemnity<br />

Policy and provide complete cover for the<br />

lowest possible price.<br />

O’CALLAGHAN<br />

INSURANCES<br />

Dundalk Office: 042-935 9004<br />

Navan Office: 046-902 1855<br />

Monaghan Office: 047-64998<br />

O’Callaghan Insurances Ltd., T/A O’Callaghan Insurances,<br />

is regulated by the Central Bank of Ireland.<br />

● Professional Indemnity Insurance<br />

written on a ‘Claims-Made’ basis<br />

(€10m Limit of Indemnity).<br />

● P.I. cover includes all Pharmacists,<br />

Locums, Nurses and Beauticians.<br />

● Legal Defence for Licence Appeals<br />

(€150,000 per incident), Employment<br />

Disputes and Compensation and<br />

Legal Defence costs.<br />

●<br />

when you retire or sell your business.<br />

Rachel Dixon<br />

Corporate Account<br />

T: (DD) 042 935 9032<br />

E: rachel.dixon@oci.ie<br />

O’Callaghan Insurances t/a O’Callaghan Insurances is regulated by the Central Bank of Ireland<br />

PHARMACY FOR<br />

SALE – FREEHOLD<br />

This is a great opportunity for a pharmacist wanting to acquire a<br />

profitable well established pharmacy business, with consistent<br />

turnover. The business, established in 1983, is coming available<br />

due to retirement. It is situated in the centre of a picturesque<br />

village less than 7 miles from Limerick City close to M7/N7.<br />

Contact Claire on 085157 3756 or<br />

email claire.sloan2@btinternet.com<br />

Get ready to buy or sell<br />

a pharmacy<br />

PHARMACIES<br />

WANTED –<br />

LEINSTER REGION<br />

We are an Irish Pharmacy group and are actively seeking<br />

multiple outlets, both freehold and leasehold expansion<br />

opportunities. With reducing margins and increased regulatory<br />

burdens now is the ideal time to sell by taking advantage of<br />

the new reduced capital gains tax rate. All negotiations or sale<br />

agreements reached would be carried out quickly and with<br />

complete confidentiality.<br />

If you are considering selling or thinking about retiring<br />

please contact Paul on 048 3083 3444 or reply in the<br />

strictest confidence to pharmaoffice38@gmail.com.<br />

IPUREVIEW DECEMBER 2015-JANUARY 2016 83


Wishing all our valued customers a<br />

very Merry Christmas & a Prosperous New Year<br />

from all the team at Actavis<br />

Your Preferred Partner for Transparency, Consistency, Value & Control<br />

FOR MORE INFORMATION CONTACT YOUR LOCAL KEY ACCOUNT EXECUTIVE<br />

John MacHale<br />

M: 086 884 1114<br />

E: John.MacHale@actavis.com<br />

Cork, Kerry, Limerick,<br />

Waterford, Kilkenny<br />

Richard Doherty<br />

M: 087 667 1725<br />

E: Richard.Doherty@actavis.com<br />

Clare, Donegal, Galway, Tipperary,<br />

Mayo, Offaly, Sligo<br />

Paul Kenny<br />

M: 087 361 6027<br />

E: Paul.kenny2@actavis.com<br />

North Co. Dublin, Cavan, Longford,<br />

Leitrim, Louth, Meath, Monaghan,<br />

Roscommon, Westmeath<br />

Louise Mooney<br />

M: 086 044 3956<br />

E: Louise.Mooney@actavis.com<br />

South Co. Dublin, Carlow, Kildare,<br />

Laois Wexford, Wicklow<br />

Our innovative pack replacement model, offers you the best<br />

margins & value across our portfolio. www.actavis.ie Date of Preparation: November NA-062-01

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