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IQ-Magazine-Issue-7

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<strong>IQ</strong> showcase<br />

SPOTLIGHT:<br />

We take a look at some of last year’s Ltd leaders<br />

specflue<br />

Specflue, based in Sudbury, Suffolk, is the UK’s<br />

leading provider of flue, chimney and renewable<br />

energy solutions to the non-domestic sector, and<br />

featured at number 53 in last year’s Suffolk Ltd top<br />

100 list.<br />

Founded in 1992, Specflue has grown from a small,<br />

family run operation to a £16.5 million turnover<br />

business employing 100 staff. This success has<br />

been fuelled by a strong focus on offering valueadded<br />

services. This included the launch of<br />

Specflue’s dedicated solid fuel training centre in<br />

2006, now the most comprehensive in the UK,<br />

enabling those in the solid fuel, heating and plumbing<br />

industries to gain the required accreditation to<br />

offer renewable installations which qualify for the<br />

government Renewable Heat Incentive (RHI).<br />

Specflue Managing Director, Jeremy Fry, says:<br />

“Specflue’s growth has necessitated the introduction<br />

of a six-strong senior management team, five of whom<br />

have been recruited from within the business, to help<br />

run the company. It’s been a challenge to hand over<br />

some of the responsibility, but the process is working<br />

very well.<br />

“We learn something new every day whilst making a<br />

continuous, active effort to improve our services - a<br />

strategy which has been at the heart of our success.”<br />

Five Tips From The Top<br />

Jeremy Fry, MD of Specflue, shares the key lessons he has learnt<br />

over the past 22 years in business:<br />

• Share your vision for the business often and ensure all<br />

your team know their part in it.<br />

• Understand what your customers want from you -<br />

ask them.<br />

• Don’t chase turnover, make profit.<br />

• You can’t delegate soon enough.<br />

• Trust your team.<br />

move with us<br />

Featuring in 22nd place in last year’s<br />

Cambridgeshire Ltd top 100 list, St Ives based Move<br />

with Us provides estate agency, asset management<br />

and corporate property services to estate agents,<br />

home builders, financial institutions and consumers.<br />

The £85 million turnover business currently<br />

employs 320 people and was named in the ‘Sunday<br />

Times’ Profit Track 100’ in 2008, 2009 and again<br />

this year.<br />

Assisted by Grant Thornton, Move with Us has<br />

recently undergone a capital restructuring to prepare<br />

the business for further expansion.<br />

Move with Us Finance Director Nigel Berry says the<br />

firm’s rapid, organic growth is a result of a strategy<br />

to anticipate trends, a flexibility to adapt to changing<br />

markets and not being afraid to disrupt existing<br />

markets in order to provide better levels of customer<br />

service.<br />

“Since Move with Us began in 1999, the UK has<br />

seen the worst recession ever to hit the housing<br />

market. This has meant we’ve had to take a highly<br />

innovative and entrepreneurial approach to the<br />

business. Creating the right management structure<br />

to handle our rapid growth has been imperative, as<br />

has setting very high internal standards which are<br />

then reflected externally to our customers.”<br />

Five tips From The Top<br />

Nigel Berry outlines some of the pearls of wisdom he has<br />

gleaned from his experience with Move with Us:<br />

• Challenge established practice – be disruptive and<br />

get noticed.<br />

• React quickly to market changes - don’t wait to see<br />

what others do.<br />

• Plan for it to take longer than you thought to<br />

achieve anything.<br />

• Communicate regularly throughout the<br />

organisation – good news and bad.<br />

• Take a chance on good people – you can find the<br />

right role for them later.<br />

For further information on Grant Thornton’s Ltd surveys or to request a copy of the Suffolk and/or Cambridgeshire<br />

2013 reports, please contact deborah.baker@uk.gt.com.<br />

issue 7 | page 13

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