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IQ-Magazine-Issue-7

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HOW TO INTRODUCE FLEXIBLE WORKING<br />

The Government proposes to extend the right to request<br />

Flexible working to all employees at some stage in 2014<br />

<strong>IQ</strong> employment<br />

Flexible Working - The Law<br />

The current law allows parents with<br />

children under 17 (or 18 if disabled)<br />

and carers to request a change to<br />

their working hours, the times they<br />

work or where they work. This<br />

includes the right to request to work<br />

from home.<br />

The Benefits of Flexible Working<br />

Studies have found that employers<br />

offering flexible contracts to all<br />

workers tend to have employees<br />

who are more emotionally engaged,<br />

more satisfied with their work, more<br />

likely to speak positively about their<br />

employer and less likely to quit.<br />

Helping Managers Adapt to<br />

Flexible Working<br />

At some stage the law will change,<br />

which means that unless managers<br />

adapt, they may have a negative<br />

approach to anyone working flexibly<br />

which is not good for business -<br />

consider the cost of a claim for<br />

constructive dismissal. So, how can<br />

you help your managers to change<br />

the way they think about flexible<br />

working?<br />

8 STEPS TO INTRODUCING FLEXIBLE WORKING<br />

1 Draft your policy and procedure for handling requests.<br />

2 Inform your managers about the legislation. Lunch and<br />

learn sessions are great for keeping managers aware of new<br />

policies and procedures, and for getting buy-in.<br />

3 Listen: don’t presume to know what managers are thinking.<br />

Using a lunch and learn session to listen to what your<br />

managers’ concerns are, will give you insights into what your<br />

potential issues will be. This is not a time to be dismissive of<br />

the concerns raised; they are genuine concerns.<br />

4 Encourage open exploration of the issues; if a manager is<br />

worried about reduced productivity, talk about how you<br />

currently measure productivity, and whether that would<br />

need to change? Don’t dismiss their concerns or give all the<br />

answers; you don’t need a sledgehammer to crack this nut,<br />

just a bit of patience.<br />

5 Respond to feedback: be open to making adjustments to the<br />

policy and procedure. You never know, managers may have<br />

ideas for other ways of working flexibly that may not be part<br />

of the legislation that you may like to consider.<br />

6 Create the final policy: you may decide that another short<br />

meeting with managers is needed before publishing the<br />

policy. Be prepared to meet again, especially if there was a<br />

lot of resistance at first; some people just need a little bit of<br />

time to reflect, and you may be surprised at the difference at<br />

a second meeting.<br />

7 Publish the policy and inform staff in your usual way.<br />

more information<br />

AboutHR can help to ensure that your managers<br />

have the skills to meet the challenges faced by<br />

the demands of the modern workforce.<br />

Call today on 01954 715406.<br />

8 Support managers to implement changes.<br />

The fact is, you are not going to receive hundreds of requests<br />

to work from home. The businesses which currently offer<br />

flexible working to all employees enjoy the benefits of closer<br />

working relationships – you can too!<br />

issue 7 | page 15

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