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"Pass4Sure provides you a comprehensive and most authentic preparation material for your EX0-110 exam. This preparation material is available in two form i.e. PDF questions and answers and Practice test software. The Pass4Sure EX0-110 exam product assist you in improvising your knowledge. With the help of EX0-110 exam practice test you will be able to get outstanding percentage in your EX0-110 exam. The EX0-110 exam practice test improves your self-assessment capability with its self-assessment feature.
Practice test is like a Xerox copy of actual EX0-110 exam because no. of questions, pattern, format and timing is same as actual EX0-110 exam. Due to simulation of EX0-110 exam, you can easily judge the circumstances and other important facts about the EX0-110 exam and can reduce your chances of failure. With the help of EX0-110 exam Practice test you will get 100% guaranteed success.
Our product is our pride and we are very confident of it therefore; we provide you 100% money back guarantee and take responsibility of your success.
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Question: 1<br />
According to ISO/IEC 20000, what is the minimum frequency <strong>for</strong> the Service Provider and the<br />
Customer to attend a service review meeting <strong>for</strong> discussing changes to the service scope?<br />
A. annually<br />
B. monthly<br />
C. only when there is a business need to change the service<br />
D. quarterly<br />
Answer: A<br />
Question: 2<br />
There are eight quality management principles identified that can be used by top management in<br />
order to lead the organization toward improved per<strong>for</strong>mance. Which of the following is one of the<br />
eight principles?<br />
A. Accelerated per<strong>for</strong>mance<br />
B. Continual improvement<br />
C. Documented processes<br />
D. Service culture<br />
Answer: B<br />
Question: 3<br />
What may define the scope of Service Management in the Service Management plan?<br />
A. The location of the services<br />
B. The number of staff<br />
C. The size of the infrastructure<br />
D. The specific processes undertaken<br />
Answer: A<br />
Question: 4<br />
What may Certification Bodies do?<br />
P a g e | 2<br />
P a g e | 2