Closing the Gap in Healthcare Leadership Diversity A Witt/Kieffer Study
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<strong>Clos<strong>in</strong>g</strong> <strong>the</strong> <strong>Gap</strong> <strong>in</strong> <strong>Healthcare</strong> <strong>Leadership</strong> <strong>Diversity</strong>: A <strong>Witt</strong>/<strong>Kieffer</strong> <strong>Study</strong><br />
In Their Own Words<br />
Interviewees k<strong>in</strong>dly shared <strong>the</strong>ir personal experiences as diverse candidates and as leaders <strong>in</strong> organizations look<strong>in</strong>g<br />
to enhance diversity.<br />
“When I’ve been recruited, I look at <strong>the</strong> diversity<br />
of <strong>the</strong> organization’s leadership. And when I<br />
don’t see diversity, I wonder if <strong>the</strong> organizational<br />
culture will be supportive of my thought process<br />
and experience. When I see diversity, that<br />
encourages me that <strong>the</strong>y encourage thought<br />
processes that are diverse and are open to<br />
creativity <strong>in</strong> <strong>the</strong> organization. And that becomes<br />
more welcom<strong>in</strong>g for me.”<br />
– African-American hospital physician executive<br />
“A lot of my success comes from those who<br />
went before me, and who ask and expect that<br />
we give back to o<strong>the</strong>rs and keep up <strong>the</strong> cycle<br />
of giv<strong>in</strong>g, coach<strong>in</strong>g and mentor<strong>in</strong>g.”<br />
– Hispanic academic medical center executive<br />
“I left my previous position<br />
when it was clear I would not<br />
receive a leadership role no<br />
matter what I do. Men with<br />
fewer credentials have gotten<br />
leadership roles over me.”<br />
– Female physician executive<br />
“I’m valued for <strong>the</strong> voice that I hold<br />
<strong>in</strong> circles where <strong>the</strong>re isn’t a lot of<br />
representation. I’m part of those circles.”<br />
–Hispanic health system CEO<br />
“I th<strong>in</strong>k of <strong>the</strong> encounters<br />
I have with patients who<br />
are somewhat astonished<br />
when I tell <strong>the</strong>m I have an<br />
executive role here at <strong>the</strong><br />
organization. It trumps <strong>the</strong>ir<br />
perceived notion. It has<br />
served me well to connect<br />
with patients, because<br />
experiences may be<br />
similar.”<br />
– African-American hospital<br />
operations executive<br />
“In most board rooms and executive meet<strong>in</strong>gs<br />
that I sit <strong>in</strong>, it’s myself and <strong>the</strong> CEO above<br />
me who are <strong>the</strong> only women <strong>in</strong> <strong>the</strong> room and<br />
everyone else is a man. I’ve become used to<br />
it, as most executive women are, but <strong>the</strong>re’s<br />
a camaraderie among <strong>the</strong> men. It’s a little bit<br />
lonelier for us than it is for <strong>the</strong> men.”<br />
– Female health system executive<br />
“It’s lonely at <strong>the</strong> top. I’ve been <strong>the</strong><br />
only person of color <strong>in</strong> <strong>the</strong> room, so<br />
you have to be comfortable with be<strong>in</strong>g<br />
on your own.”<br />
– Female, African-American<br />
technology executive<br />
“I have to fight harder. I have to prove myself every<br />
time. Even after many successes, I still don’t feel as<br />
credible as my counterpart. I have to work harder to<br />
keep prov<strong>in</strong>g myself for every s<strong>in</strong>gle project. Don’t<br />
get me wrong, I’m always up for <strong>the</strong> challenge, I<br />
welcome it. But I always wonder, ‘Would this be <strong>the</strong><br />
same if I was not <strong>in</strong> that diversity group?’”<br />
–Hispanic hospital executive<br />
“I’ve probably missed out on opportunities because I<br />
presented myself as a diverse candidate. You can walk<br />
<strong>in</strong>to a room and <strong>the</strong>y know you’re a black guy, but it’s<br />
different when you walk <strong>in</strong>to a room and you’re talk<strong>in</strong>g<br />
diversity. Some people can <strong>in</strong>terpret that as radical<br />
th<strong>in</strong>k<strong>in</strong>g. This is my life’s work—it’s always go<strong>in</strong>g to be<br />
my job to be ask<strong>in</strong>g for diversity.”<br />
– African-American academic medical center executive<br />
15<br />
<strong>Witt</strong>/<strong>Kieffer</strong>