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STRATEGIC PLAN 2016/2020

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Hearing directly from users of our libraries and<br />

the public was also important. Eight community<br />

meetings were held throughout the County and<br />

an online feedback form was provided. While<br />

participation in the community meetings was light,<br />

the quality of the contributions was extremely<br />

high. Well over 100 people also participated in the<br />

online process.<br />

Extensive information-sharing. Various background<br />

materials were available to participants<br />

during each phase of the process. Through meetings,<br />

at branches, and online, information was<br />

provided on the new Strategic Plan’s purpose,<br />

along with the context in which it was developed,<br />

including an overview of the decision-making<br />

approach. Key questions and participants’ advice<br />

were also factors. Discussion Guides and presentation<br />

slides were made available on the Strategic<br />

Planning website:<br />

www.stratplan.toledolibrary.org<br />

Drawing on best practices and the work of<br />

others. There are many organizations across the<br />

country that are thinking hard about what it takes<br />

to keep our libraries strong into the future. The<br />

Aspen Institute’s 2014 report “Rising to the Challenge:<br />

Re-envisioning Public Libraries” was an<br />

important resource throughout development of<br />

this Strategic Plan. The strategic plans of other<br />

libraries were also extremely helpful to review,<br />

including the Columbus Library, Carnegie Library

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