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Expert Analysis<br />

The ITEX Conference:<br />

What’s New & Why You Should Attend<br />

By Jon Reardon | Conference Chair, ITEX, and Group Director, Data Platform Services | InfoTrends<br />

The ITEX Conference has undergone several major changes this year helping to define<br />

a new, fresh, relevant and compelling event. The biggest change was foundational in<br />

nature; that is ITEX <strong>2016</strong> is now under the new management of InfoTrends and BLI.<br />

“…compelling & actionable<br />

content that addresses a<br />

wealth of opportunity.”<br />

From the conference (education) side of the event, our mission<br />

from the beginning was to focus on our core audience, namely,<br />

independent office equipment dealers, IT VARs and managed service<br />

providers. Our <strong>2016</strong> conference team conducted a series of exit<br />

interviews during the 2015 event coupled with in-depth discussions<br />

with equipment OEMS, ISVs, industry thought leaders and channel<br />

business owners… we listened, and at times, painfully so.<br />

The end result was a comprehensive review of the conference from<br />

both a structural and content perspective… from keynotes to tracks<br />

and sessions. We were also guided by our interest in building an event<br />

platform that engenders collegiality, the exchange of ideas based<br />

on case study work, best practices and peer to peer learning while<br />

minimizing a “pay-to-play atmosphere.” Structurally, our challenge<br />

was to reduce the total number of tracks from six in 2015 to four in<br />

<strong>2016</strong>. Fewer tracks and associated sessions, from our perspective,<br />

support a better concentration of audience and less competition<br />

across same time-slotted sessions. Of course this planning needed<br />

to be bookended by relevant, timely and actionable content coupled<br />

with great presenters… ala ITEX <strong>2016</strong>!<br />

Keynote Speakers<br />

Keynotes are a main feature of any conference. Keynote addresses<br />

are normally designed to set the underlying tone and summarize the<br />

core message of an event. ITEX <strong>2016</strong>’s keynote lineup lives up to this<br />

promise by fostering a collegial exchange of research, best practices<br />

and peer-to-peer learning. However, ITEX <strong>2016</strong> departs from its past<br />

here as the conference features a total of five presentations. This<br />

sounds like a lot but you’ll understand why my conference team<br />

journeyed down this path.<br />

InfoTrends and BLI industry analyst<br />

executives will deliver 2 keynotes:<br />

Jeff Hayes, Managing Director of Content,<br />

US Office Technology Outlook<br />

In his keynote session, Hayes will provide a<br />

state of the industry review of market trends<br />

and the office technology channel including<br />

insights from extensive interviews with dealers.<br />

He will provide recommendations to help you<br />

evolve your business model and engage with your customers to<br />

achieve sustained growth.<br />

David Ramos, Director of Channel Strategy<br />

State of the Independent Office<br />

Equipment Dealer Channel.<br />

In Ramos’s keynote he will provide an in-depth<br />

breakdown of the topics driving change across<br />

the independent dealer channel landscape<br />

backed by key findings from his <strong>2016</strong> national<br />

dealer survey and further explore today’s leading sales and marketing<br />

practices and overall business challenges.<br />

20<br />

imageSource <strong>Feb</strong>ruary <strong>2016</strong>

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