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Business Development<br />
“Articulate the win.”<br />
How to Win the<br />
Networking Cold Call<br />
By Troy Harrison | Sales Consultant & Author<br />
We’ve all been here before.<br />
There are people whom we<br />
could benefit from getting to<br />
know, and who would benefit<br />
from knowing us. So we try to<br />
attend functions where they<br />
might attend, but often they’re<br />
either not there or you don’t<br />
get to make the connection. Or<br />
you check LinkedIn, and they’re<br />
fourth degree, at best, from you.<br />
So, how do you make a credible<br />
connection?<br />
Do you decide to take the bull by the<br />
horns and simply call them? You make<br />
cold calls all the time, so why not? How<br />
much different could this one be? Well, the<br />
answer is – a lot.<br />
There are pitfalls when making a cold call<br />
to network – while there’s a clear path to<br />
success. I receive a lot of calls firsthand, yet<br />
unfortunately, many of those calling me get<br />
it very, very wrong.<br />
Let’s look at how<br />
to do it right:<br />
Plan and research.<br />
I’m not a big fan of extensive pre-call<br />
research because this is, on some level,<br />
a numbers-based approach. If you’re<br />
targeting one specific person with whom<br />
you’d like to build a relationship, it behooves<br />
you to have at least a basic understanding<br />
of them; what they do, etc.<br />
For example, I receive calls from people<br />
who don’t do any or much prior research.<br />
They’ve seen one article that I’ve written and<br />
want to ‘connect’ with me. The problem is<br />
that they make all their assumptions based<br />
on the one article. If they’ve seen me in a<br />
copier hardware magazine, they assume<br />
I’m a ‘copier industry guy’ only – which I’m<br />
not. I’m a sales guy, and perhaps a bit more<br />
than that, but I’m not an industry guy, so<br />
dropping names that are prominent within<br />
an industry probably won’t be meaningful<br />
to me. At the very least, they/you should<br />
know what the person does, and if possible,<br />
what their desired target market is, and<br />
how they assist their clients.<br />
Build a concise<br />
approach.<br />
This is one area where tele-prospecting<br />
and telephone networking are similar.<br />
If you waste someone’s time, you won’t<br />
get a second chance. You should build<br />
an approach to your target contact that<br />
quickly establishes who you are, what you<br />
do (stated in terms of the value you provide<br />
to your clients), and why you believe the<br />
two of you should connect. Ideally, you<br />
should be able to articulate this in less than<br />
30 seconds.<br />
Drop the fake rapport.<br />
I’m from the Kansas City metro area. For<br />
many years, this has not been a fun place<br />
to be in terms of professional sports. At<br />
the moment, however, it’s very much a fun<br />
place to be which causes people to think<br />
they can build rapport by saying things such<br />
as, “How about those Chiefs!” or “How<br />
about those Royals!” I do love the Royals –<br />
and I spent a lot of money to watch some<br />
pretty awful baseball for a lot of years – but<br />
cold calling me that way won’t generate a<br />
win for you.<br />
32<br />
imageSource <strong>Feb</strong>ruary <strong>2016</strong>