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Business Development<br />

“Articulate the win.”<br />

How to Win the<br />

Networking Cold Call<br />

By Troy Harrison | Sales Consultant & Author<br />

We’ve all been here before.<br />

There are people whom we<br />

could benefit from getting to<br />

know, and who would benefit<br />

from knowing us. So we try to<br />

attend functions where they<br />

might attend, but often they’re<br />

either not there or you don’t<br />

get to make the connection. Or<br />

you check LinkedIn, and they’re<br />

fourth degree, at best, from you.<br />

So, how do you make a credible<br />

connection?<br />

Do you decide to take the bull by the<br />

horns and simply call them? You make<br />

cold calls all the time, so why not? How<br />

much different could this one be? Well, the<br />

answer is – a lot.<br />

There are pitfalls when making a cold call<br />

to network – while there’s a clear path to<br />

success. I receive a lot of calls firsthand, yet<br />

unfortunately, many of those calling me get<br />

it very, very wrong.<br />

Let’s look at how<br />

to do it right:<br />

Plan and research.<br />

I’m not a big fan of extensive pre-call<br />

research because this is, on some level,<br />

a numbers-based approach. If you’re<br />

targeting one specific person with whom<br />

you’d like to build a relationship, it behooves<br />

you to have at least a basic understanding<br />

of them; what they do, etc.<br />

For example, I receive calls from people<br />

who don’t do any or much prior research.<br />

They’ve seen one article that I’ve written and<br />

want to ‘connect’ with me. The problem is<br />

that they make all their assumptions based<br />

on the one article. If they’ve seen me in a<br />

copier hardware magazine, they assume<br />

I’m a ‘copier industry guy’ only – which I’m<br />

not. I’m a sales guy, and perhaps a bit more<br />

than that, but I’m not an industry guy, so<br />

dropping names that are prominent within<br />

an industry probably won’t be meaningful<br />

to me. At the very least, they/you should<br />

know what the person does, and if possible,<br />

what their desired target market is, and<br />

how they assist their clients.<br />

Build a concise<br />

approach.<br />

This is one area where tele-prospecting<br />

and telephone networking are similar.<br />

If you waste someone’s time, you won’t<br />

get a second chance. You should build<br />

an approach to your target contact that<br />

quickly establishes who you are, what you<br />

do (stated in terms of the value you provide<br />

to your clients), and why you believe the<br />

two of you should connect. Ideally, you<br />

should be able to articulate this in less than<br />

30 seconds.<br />

Drop the fake rapport.<br />

I’m from the Kansas City metro area. For<br />

many years, this has not been a fun place<br />

to be in terms of professional sports. At<br />

the moment, however, it’s very much a fun<br />

place to be which causes people to think<br />

they can build rapport by saying things such<br />

as, “How about those Chiefs!” or “How<br />

about those Royals!” I do love the Royals –<br />

and I spent a lot of money to watch some<br />

pretty awful baseball for a lot of years – but<br />

cold calling me that way won’t generate a<br />

win for you.<br />

32<br />

imageSource <strong>Feb</strong>ruary <strong>2016</strong>

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