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Key performance indicators (PDF) - Xstrata

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38 | Business review: strategy<br />

<strong>Key</strong> <strong>performance</strong> <strong>indicators</strong> continued<br />

Non-financial key<br />

<strong>performance</strong> <strong>indicators</strong><br />

In addition to monitoring the Group’s<br />

financial <strong>performance</strong>, as a measure<br />

of the Company’s <strong>performance</strong> against<br />

its objectives, <strong>Xstrata</strong>’s Board also<br />

regularly monitors a range of nonfinancial<br />

KPIs to assess <strong>performance</strong><br />

against sustainable development<br />

targets and strategic objectives.<br />

<strong>Xstrata</strong>’s Board sets and overviews the<br />

Group’s industry-leading Sustainable<br />

Development (SD) Framework. The<br />

SD Framework has been mapped to<br />

international standards and comprises<br />

<strong>Xstrata</strong>’s Statement of Business<br />

Principles, SD Policy, SD Standards<br />

and Assurance Programme.<br />

<strong>Xstrata</strong> operates a highly devolved<br />

management model. Each commodity<br />

business is responsible for the<br />

implementation of the Group’s SD<br />

Framework throughout its business.<br />

Performance against the SD Framework<br />

is reviewed and evaluated on a quarterly<br />

basis by the commodity businesses and<br />

progress reported to the Board’s Health,<br />

Safety, Environment and Community<br />

Committee. The Committee benchmarks<br />

<strong>Xstrata</strong>’s <strong>performance</strong> against other<br />

mining and extractive sector companies.<br />

The KPIs that relate to the SD Framework<br />

include safety, environmental incidents,<br />

water and energy usage, employee<br />

turnover, training, and support for<br />

community initiatives, and are regularly<br />

reported to <strong>Xstrata</strong>’s Board, Executive<br />

Committee and senior management. The<br />

Group’s internal audit programme also<br />

examines health, safety, environment,<br />

ethical and community risks.<br />

Safety<br />

(Injury frequency rate)<br />

We are committed to providing a<br />

safe workplace and believe that every<br />

work-related incident, illness and injury<br />

is preventable.<br />

In 2010, three people (two contractors and<br />

one employee) lost their lives at <strong>Xstrata</strong>’s<br />

managed operations in South Africa<br />

(2009: nine people). We value the safety of<br />

contractors in exactly the same way as our<br />

employees. We monitor the <strong>performance</strong> of<br />

all contractors and insist on full compliance<br />

with our safety standards and procedures.<br />

All of our sites implement regular and<br />

appropriate behaviour-based training,<br />

with emphasis on the identification and<br />

management of major hazards. Our<br />

managers work with their supervisors and<br />

operators in the field to identify appropriate<br />

topics to be covered in daily team talks and<br />

safety training.<br />

Total recordable injury frequency rate<br />

(per million hours worked)<br />

20%<br />

decrease<br />

15<br />

10<br />

5<br />

0<br />

10.2<br />

08<br />

8.8<br />

09<br />

7.0<br />

10<br />

We track total recordable injuries, which<br />

include lost time injuries, medical treatment<br />

injuries and restricted work injuries, as this<br />

provides a more complete measure than<br />

lost time injuries alone. The total recordable<br />

injury frequency rate and lost time injury<br />

frequency rates are reported per million<br />

hours worked and include contractors.<br />

For the tenth consecutive year, a significant<br />

reduction was achieved in the frequency of<br />

total recordable and lost time injuries. Total<br />

recordable injuries fell by 20% and lost<br />

time injuries were 10% lower than in 2009<br />

per million hours worked.<br />

Lost time injury frequency rate<br />

(per million hours worked)<br />

10%<br />

decrease<br />

3<br />

2<br />

1<br />

0<br />

2.7<br />

08<br />

2.1<br />

09<br />

1.9<br />

10

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