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White Paper Channel Data Management: Enabling Data-Driven Decision Making

This white paper presents a method for establishing channel data management as a core competency across all channel-facing departments. It includes a maturity model for driving excellence in strategy, people, process, technology, and data workstreams. Companies that embrace a new approach to channel management based on data-driven decision making will develop stronger relationships with stronger channel partners than their rivals. Companies using this model are gaining channel capacity in a time of extraordinary transformation. For more information visit our website: http://www.zyme.com/resources/white-papers/channel-data-management-enabling-data-driven-decision-making

This white paper presents a method for establishing channel data management as a core competency across all channel-facing departments. It includes a maturity model for driving excellence in strategy, people, process, technology, and data workstreams. Companies that embrace a new approach to channel management based on data-driven decision making will develop stronger relationships with stronger channel partners than their rivals. Companies using this model are gaining channel capacity in a time of extraordinary transformation. For more information visit our website: http://www.zyme.com/resources/white-papers/channel-data-management-enabling-data-driven-decision-making

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Incentive and loyalty is the capability to pay partner incentives from POS data or inventory<br />

data submitted by the partner without the administrative burden of a claiming process. It is<br />

used to accelerate partner payments and reduce the cost of partner incentive programs. It<br />

supports the ship and debit process, special pricing, net-net valuations, and other incentive<br />

plans based off of sales and inventory data.<br />

Finance, Risk, and Compliance<br />

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Supply Chain<br />

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Revenue recognition is the ability to use the sell-out POS data and to reconcile sell-in/sell-out<br />

data in order to accurately recognize revenue from channel sales net of all MDF and channel<br />

incentives spend. It is used by finance to recognize the financial statement revenue or internal<br />

business unit revenue.<br />

Financial planning is the capability to monitor financial planning and budgeting items from POS<br />

and inventory data reported by channel partners. It is used to extend the financial planning to<br />

include channel sales and incentives to better predict the financial performance of the enterprise.<br />

<strong>Channel</strong> audit is the ability to aggregate sales by partner, inventory, and risk alerts in a<br />

package that can be provided to internal or external auditors to complete channel compliance<br />

audits in an effective and efficient manner. It is used to focus audits on high-risk partners and<br />

high-risk transactions and to reduce the time to audit these partners and/or transactions.<br />

SISO inventory reconciliation is the capability to analyze reported sell-through information<br />

with inventory data to enhance profitability. It is used to detect variances within defined<br />

tolerance limits for validation that the channel partner sales and inventory data are in sync<br />

with. It supports the identification of grey market activities and high-risk partners as well as<br />

improves overall data quality.<br />

Demand forecasting is the capability to consume granular POS data to quantify future demand<br />

at a very granular level. It is used to align inventory balances with predicting future quantities<br />

demanded by sold-to customer or end customer. Accurate forecasting will reduce inventory<br />

balances, reduce stock-outs, and identify excess inventory for supply chain actions.<br />

Inventory tracking is the capability to analyze the current inventory level with recent sales<br />

history to determine the number of days of inventory (inventory aging) at the current sales<br />

level. It is used to identify excess inventory, reduce inventory aging, and avoid inventory writeoffs.<br />

For retail channel partners, store-level POS and inventory data should provide channel<br />

visibility to the larger retail chains.<br />

Stock-out avoidance is the capability to minimize the occurrences of stock-outs at the point of<br />

sale by understanding product availability within the channel to identify locations with low<br />

volumes earlier. It can be used to increase revenue by providing stock at locations where sales<br />

would otherwise be lost and reduce the logistics costs associated with accelerated shipments.<br />

Sell-in/sell-through analysis is the capability to link the sell-in and sell-through POS data to<br />

provide channel visibility from sell-in to end-customer sale or activation. It is used to drive<br />

visibility to channel inventory and overall channel sales.<br />

POS returns and optimization is the capability to evaluate the rate of product returns to<br />

manufacturer, identify specific high-rate partners, and understand the reasons for the return. It<br />

can be used to reduce the associated costs of returns via early detection of potential product<br />

issues and abnormal partner return rates.<br />

Logistics and inventory optimization is the capability that provides the POS and inventory data<br />

to supply chain modeling to reduce the overall number of inventory moves to achieve the<br />

optimal cost of logistics and inventory.<br />

©2016 IDC #US40629815 6

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