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Mobile wallets and fraud: Leveraging strong<br />
authentication to protect consumer accounts<br />
Mobile wallets, such as Apple Pay, Android Pay, and Samsung Pay, offer<br />
consumers the promise of more convenient and secure payments.<br />
Unfortunately for the image of security that these new payment solutions are<br />
trying to portray, fraud followed almost immediately after their introduction as<br />
criminals took advantage of authentication shortcomings among issuers. While<br />
the use of mobile wallets is expected to grow considerably this decade, the<br />
security image of these solutions could be undone if high-profile fraud issues<br />
persist. This session will explore ways that each stakeholder can maintain<br />
the trust of consumers, including through the implementation of stronger<br />
authentication, while avoiding past and future pitfalls.<br />
<br />
<br />
<br />
<br />
As with any new form of financial technology, mobile wallets came under<br />
siege by fraudsters almost immediately after introduction;<br />
Financial institutions were unprepared for the attempts to circumvent their<br />
controls, contributing to unusually high losses and reputational damage;<br />
The use of mobile wallets is expected to exceed $50 billion by 2018, making<br />
them even more attractive fraud targets;<br />
By leveraging strong authentication technologies geared specifically for<br />
the mobile channel, wallet enrolment and use can be secured against<br />
these attacks – preventing fraud and preserving trust in this nascent<br />
financial technology.<br />
Biography<br />
Al Pascual, CFE, brings his industry experience and passion for fighting<br />
financial crime to bear – having served in roles with HSBC, Goldman Sachs,<br />
and FIS – when conducting in-depth research on issues that directly affect the<br />
security of financial transactions and the integrity of consumer identities. Al<br />
advises clients on a range of topics, including: the applicability of biometrics in<br />
banking and payments; the effect of data breaches on the integrity of consumer<br />
identities; the relationship between identity fraud and loyalty; and how to best<br />
secure payment data and transactions.<br />
Al has shared the findings from Javelin’s rigorous, leading research with<br />
attendees at conferences throughout the country, including BAI, CARTES,<br />
Money2020, NACHA, and RSA. He is a member of the Federal Reserve Secure<br />
Payments Task Force, and serves on the Board of Advisers for Information<br />
Security Media Group and the CARTES Secure Connexions America Conference.<br />
His thoughts on a variety of fraud and security issues have been covered by<br />
media outlets such as Fox News, Reuters, The New York Times, The Wall Street<br />
Journal, The Washington Post, and Wired.<br />
Secure credentials in a mobile world –<br />
There’s an App for that<br />
Room 207B<br />
Time: 9.45am<br />
Session Chairman: Tony Poole, President, Document Security Alliance Partner,<br />
AJW, Inc., USA<br />
John A. Peters<br />
Manager New Business, Government ID, OVD Kinegram,<br />
Switzerland<br />
Time: 9:50am<br />
Integrating the secure physical credential with<br />
mobile ID processes<br />
Speech Synopsis<br />
Government-issued secure credentials in the form of physical tokens continue<br />
to be one of the cornerstones for the establishment of a national identity<br />
infrastructure. Today, thanks to the evolution of electronic-based smartcards,<br />
biometrics can be stored either on the token, or in an on-line database as an<br />
additional authentication factor for the ID verification process. Simultaneously,<br />
these chip-based tokens provide new services including government voting<br />
and taxation, banking transactions, health-care and transportation. By<br />
leveraging on the global infrastructure already available through cellular<br />
network providers, emerging technologies based on smartphones and other<br />
mobile devices promise convenient access to the ID verification processes for<br />
many stake-holders, including border crossings inspectors, bankers and the<br />
individual tax-payer seeking government services. However, until it is possible<br />
to deploy these mobile ID processes globally, and in a fully secure manner for<br />
all citizens, the physical token is likely to coexist with the mobile verification<br />
process for several years to come. How then do we ensure that the secure<br />
credential, the biometrics and the mobile device can be used interchangeably<br />
for ID verification? This presentation showcases for the first time the use of<br />
optically secured digital seals to interlink and interlock the physical token with<br />
the emerging mobile ID verification processes.<br />
<br />
<br />
<br />
Secure government-issued physical tokens form the cornerstones for<br />
establishing national identity;<br />
Mobile devices promise convenient access to the ID verification processes<br />
and government services;<br />
Secure digital seals are proposed to integrate the physical security with the<br />
mobile ID processes.<br />
Biography<br />
John Peters is Manager of New Business and Sales Manager for North America<br />
at OVD Kinegram. Since starting his assignment at OVD Kinegram in January<br />
2003, John has focussed on the implementation of advanced technologies<br />
for enhancing the security of government documents. Prior to joining OVD<br />
Kinegram, John was product marketing manager for semiconductor interconnectors<br />
at Kulicke & Soffa in Zurich, Switzerland. He holds a Bachelor of<br />
Science in physics and mathematics and a PhD degree in materials engineering<br />
from the University of the Witwatersrand, South Africa.<br />
Daniel Tanciar<br />
Time: 10:15am<br />
Director, Travel and Tourism Initiatives, Office of Field Operations,<br />
U.S. Customs and Border Protection, USA<br />
Mobile Access: U.S. Customs and Border Protection’s<br />
plan to improve travel efficiency through strides<br />
in technology<br />
U.S. Customs and Border Protection (CBP) has a multi-layered mission both<br />
to secure the borders and facilitate lawful international travel and trade<br />
into the United States. In this role, CBP protects the economic vitality of<br />
the country. The travel and tourism industry generates significant revenue<br />
in local economies. To plan for increasing volumes of travel in the future,<br />
CBP is leveraging mobile technology and biometrics, and examining facility<br />
design, to enhance the international arrivals process. As part of this effort,<br />
CBP is working closely with key stakeholders to develop a unified vision of<br />
efficient airport travel in the future without compromising CBP’s priority<br />
security mission.<br />
Even more, this is a partnership, and the airports, airlines, government<br />
agencies, and travel providers all depend on one another for success. From<br />
gate space to passenger flow, or the use of mobile technology by both<br />
passengers and employees, each part of the process impacts the overall<br />
travel experience to the US. During this session, Mr Tanciar will outline CBP’s<br />
commitment to transform the international arrivals process through the use<br />
of mobile technology and biometrics in CBP’s operational environment.<br />
<br />
<br />
Collaboration between government agencies is critical to ensuring a bestin-class<br />
international arrivals process.<br />
CBP is leveraging mobile technology to make the agency more nimble and<br />
flexible in the face of increasing passenger volume, threats, and the need<br />
to do work outside the traditional arrivals space.<br />
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