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Your guide to managing staff wellbeing

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The Key for School Leaders<br />

<strong>Your</strong> <strong>guide</strong> <strong>to</strong> <strong>managing</strong> <strong>staff</strong> <strong>wellbeing</strong><br />

Interview with a national leader<br />

of education: Kylie Spark<br />

Kylie Spark has been headteacher at Tyntesfield Primary School in Sale, Cheshire since 2008. She is a national leader of<br />

education and has over 13 years of headship experience. Tyntesfield was rated ‘outstanding’ by Ofsted in 2013 and is both a<br />

national support school and a teaching school, as part of the Trafford Teaching School Alliance. Here she shares her insights in<strong>to</strong><br />

the teaching profession, what she does <strong>to</strong> safeguard her <strong>staff</strong> and advice on how other school leaders can boost morale.<br />

Over the course of your career, how have you<br />

seen the teaching profession change?<br />

It has changed considerably. I think the biggest shift<br />

is in regards <strong>to</strong> accountability, at all levels, and this<br />

feeds in <strong>to</strong> every aspect of teaching. Plus, budget<br />

constraints present more and more challenges,<br />

and those constraints are only getting tighter. The<br />

expectations on senior leaders and teaching <strong>staff</strong> <strong>to</strong><br />

do more with less are getting higher and higher.<br />

Do you believe teaching has become a less<br />

attractive career choice?<br />

I don’t believe so, no. Teaching is a fantastic<br />

career! It is important that people go in <strong>to</strong> the<br />

profession with their eyes wide open – it is a hard<br />

and demanding job. It can be time-consuming<br />

and emotionally draining <strong>to</strong>o. However, the<br />

opportunity <strong>to</strong> make such an impact on children’s<br />

lives is so rewarding. That’s why I still love<br />

teaching and believe it’s a great career.<br />

A recent survey by LKMCo found that the<br />

second most common reason for teachers<br />

leaving the profession (after workload), is<br />

poor leadership. What can school leaders do<br />

<strong>to</strong> boost retention in the profession?<br />

Tyntesfield hasn’t had a problem with retention but<br />

where teachers have left this has most often been<br />

due <strong>to</strong> promotion and professional development<br />

opportunities. As school leaders we must start with<br />

the individual and take their career development<br />

opportunities seriously, whether that’s <strong>to</strong> benefit<br />

your school and have an impact on teaching and<br />

learning now, or for individuals’ personal and<br />

professional development. It is our responsibility<br />

<strong>to</strong> encourage, support and develop <strong>staff</strong> and give<br />

them every opportunity <strong>to</strong> progress.<br />

Being aware of <strong>wellbeing</strong> and <strong>managing</strong><br />

workload is also important, not creating<br />

paperwork for paperwork’s sake. If it’s not<br />

contributing <strong>to</strong> teaching and learning, why are<br />

you doing it? At Tyntesfield, our <strong>staff</strong> do planning,<br />

of course. But they don’t plan for the senior<br />

leaders, they plan <strong>to</strong> have a clear focus on<br />

learning and how the teaching and the tasks<br />

will achieve this.<br />

It’s also important <strong>to</strong> encourage communication<br />

among the <strong>staff</strong> and with school leaders. Staff<br />

should be comfortable voicing their thoughts and<br />

concerns and confident that they can speak up if<br />

something isn’t working or pressures are becoming<br />

<strong>to</strong>o much. As leaders, it is our responsibility <strong>to</strong><br />

listen and address the issues as best we can<br />

whilst ensuring the highest standards of teaching<br />

and learning are maintained. Even if it is just<br />

acknowledging the problem and letting <strong>staff</strong> know<br />

you are listening – don’t ignore their concerns. That<br />

goes a long way <strong>to</strong> creating a positive environment<br />

and making the school an enjoyable place <strong>to</strong> work.<br />

Our <strong>staff</strong> are our best asset in everything we do –<br />

they are our greatest resource, our most expensive<br />

resource and our most valuable. Staff should be<br />

valued and feel valued and we should invest in their<br />

<strong>wellbeing</strong> and professional development.<br />

What strategies does your school have in<br />

place <strong>to</strong> address <strong>staff</strong> morale and <strong>wellbeing</strong>?<br />

We place a big emphasis on working with <strong>staff</strong><br />

as a team, listening <strong>to</strong> them and valuing their<br />

contribution in tangible ways. We involve our<br />

teachers wherever possible in the development of<br />

policies. We have discussions about good practice<br />

and then develop the policies in line with their<br />

input. Teachers are on the front line, recognising<br />

the real issues, interacting with pupils every day –<br />

they are the experts, so tap in <strong>to</strong> that!<br />

All our <strong>staff</strong> are involved in everything we do –<br />

senior leaders, teachers, teaching assistants and<br />

support <strong>staff</strong>. Everyone is involved in training and is<br />

part of our development of teaching and learning.<br />

We also take an individualistic approach <strong>to</strong><br />

appraisal. We measure teacher progress in<br />

much the same way we measure pupil progress,<br />

by seeing how they have developed, rather<br />

than setting a benchmark. We start with where<br />

teachers are at now and look at their areas<br />

of expertise and, conversely, how best <strong>to</strong><br />

develop them as professionals and individuals.<br />

Recognising the strengths of your <strong>staff</strong> not only<br />

helps <strong>to</strong> identify areas for improvement, but also<br />

makes it possible <strong>to</strong> tailor responsibilities and<br />

ensure your team is as strong as it can be.<br />

One of the biggest things I stress is<br />

understanding that <strong>staff</strong> have a personal life as<br />

well as professional life. They all have pressures<br />

and commitments at home, perhaps they have<br />

their own children who have a sporting event,<br />

or a recital, or award presentation, and they are<br />

entitled <strong>to</strong> appreciate that family life as well.<br />

Give support <strong>to</strong> your <strong>staff</strong> and they will give it back<br />

<strong>to</strong> you, in school with their performance. A happy,<br />

supportive environment means an enjoyable<br />

workplace. Opportunities for the <strong>staff</strong> and children<br />

<strong>to</strong> smile and laugh <strong>to</strong>gether is so important. And if<br />

<strong>staff</strong> enjoy coming <strong>to</strong> work, they will perform better,<br />

their quality of teaching will be higher and they will<br />

be more engaged in their roles.<br />

What advice do you have for senior leaders<br />

facing <strong>staff</strong> morale and <strong>wellbeing</strong> challenges?<br />

Make an effort <strong>to</strong> really understand the situation<br />

– of the school, the <strong>staff</strong> as a collective and the<br />

individual.<br />

Address what you can. You can’t fix everything,<br />

but you can acknowledge everything and<br />

tell your <strong>staff</strong> why you can’t fix it at this time.<br />

Communication is key. Having that dialogue and<br />

that link with your <strong>staff</strong> is essential. Let <strong>staff</strong> see<br />

you care, even if you can’t solve everything.<br />

Be clear about what is expected and have a shared<br />

vision with <strong>staff</strong> of where you want the school <strong>to</strong> go.<br />

I place high demands on <strong>staff</strong>, but they understand<br />

why – we don’t do anything for the sake of it, only if<br />

it adds value <strong>to</strong> teaching and learning.<br />

You can hear more insights from Kylie<br />

at our conference on teacher recruitment<br />

and retention in London (see page 2 for<br />

more details).<br />

Not yet tried The Key for School Leaders? www.thekeysupport.com/free<br />

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