Your guide to managing staff wellbeing
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The Key for School Leaders<br />
<strong>Your</strong> <strong>guide</strong> <strong>to</strong> <strong>managing</strong> <strong>staff</strong> <strong>wellbeing</strong><br />
Interview with a national leader<br />
of education: Kylie Spark<br />
Kylie Spark has been headteacher at Tyntesfield Primary School in Sale, Cheshire since 2008. She is a national leader of<br />
education and has over 13 years of headship experience. Tyntesfield was rated ‘outstanding’ by Ofsted in 2013 and is both a<br />
national support school and a teaching school, as part of the Trafford Teaching School Alliance. Here she shares her insights in<strong>to</strong><br />
the teaching profession, what she does <strong>to</strong> safeguard her <strong>staff</strong> and advice on how other school leaders can boost morale.<br />
Over the course of your career, how have you<br />
seen the teaching profession change?<br />
It has changed considerably. I think the biggest shift<br />
is in regards <strong>to</strong> accountability, at all levels, and this<br />
feeds in <strong>to</strong> every aspect of teaching. Plus, budget<br />
constraints present more and more challenges,<br />
and those constraints are only getting tighter. The<br />
expectations on senior leaders and teaching <strong>staff</strong> <strong>to</strong><br />
do more with less are getting higher and higher.<br />
Do you believe teaching has become a less<br />
attractive career choice?<br />
I don’t believe so, no. Teaching is a fantastic<br />
career! It is important that people go in <strong>to</strong> the<br />
profession with their eyes wide open – it is a hard<br />
and demanding job. It can be time-consuming<br />
and emotionally draining <strong>to</strong>o. However, the<br />
opportunity <strong>to</strong> make such an impact on children’s<br />
lives is so rewarding. That’s why I still love<br />
teaching and believe it’s a great career.<br />
A recent survey by LKMCo found that the<br />
second most common reason for teachers<br />
leaving the profession (after workload), is<br />
poor leadership. What can school leaders do<br />
<strong>to</strong> boost retention in the profession?<br />
Tyntesfield hasn’t had a problem with retention but<br />
where teachers have left this has most often been<br />
due <strong>to</strong> promotion and professional development<br />
opportunities. As school leaders we must start with<br />
the individual and take their career development<br />
opportunities seriously, whether that’s <strong>to</strong> benefit<br />
your school and have an impact on teaching and<br />
learning now, or for individuals’ personal and<br />
professional development. It is our responsibility<br />
<strong>to</strong> encourage, support and develop <strong>staff</strong> and give<br />
them every opportunity <strong>to</strong> progress.<br />
Being aware of <strong>wellbeing</strong> and <strong>managing</strong><br />
workload is also important, not creating<br />
paperwork for paperwork’s sake. If it’s not<br />
contributing <strong>to</strong> teaching and learning, why are<br />
you doing it? At Tyntesfield, our <strong>staff</strong> do planning,<br />
of course. But they don’t plan for the senior<br />
leaders, they plan <strong>to</strong> have a clear focus on<br />
learning and how the teaching and the tasks<br />
will achieve this.<br />
It’s also important <strong>to</strong> encourage communication<br />
among the <strong>staff</strong> and with school leaders. Staff<br />
should be comfortable voicing their thoughts and<br />
concerns and confident that they can speak up if<br />
something isn’t working or pressures are becoming<br />
<strong>to</strong>o much. As leaders, it is our responsibility <strong>to</strong><br />
listen and address the issues as best we can<br />
whilst ensuring the highest standards of teaching<br />
and learning are maintained. Even if it is just<br />
acknowledging the problem and letting <strong>staff</strong> know<br />
you are listening – don’t ignore their concerns. That<br />
goes a long way <strong>to</strong> creating a positive environment<br />
and making the school an enjoyable place <strong>to</strong> work.<br />
Our <strong>staff</strong> are our best asset in everything we do –<br />
they are our greatest resource, our most expensive<br />
resource and our most valuable. Staff should be<br />
valued and feel valued and we should invest in their<br />
<strong>wellbeing</strong> and professional development.<br />
What strategies does your school have in<br />
place <strong>to</strong> address <strong>staff</strong> morale and <strong>wellbeing</strong>?<br />
We place a big emphasis on working with <strong>staff</strong><br />
as a team, listening <strong>to</strong> them and valuing their<br />
contribution in tangible ways. We involve our<br />
teachers wherever possible in the development of<br />
policies. We have discussions about good practice<br />
and then develop the policies in line with their<br />
input. Teachers are on the front line, recognising<br />
the real issues, interacting with pupils every day –<br />
they are the experts, so tap in <strong>to</strong> that!<br />
All our <strong>staff</strong> are involved in everything we do –<br />
senior leaders, teachers, teaching assistants and<br />
support <strong>staff</strong>. Everyone is involved in training and is<br />
part of our development of teaching and learning.<br />
We also take an individualistic approach <strong>to</strong><br />
appraisal. We measure teacher progress in<br />
much the same way we measure pupil progress,<br />
by seeing how they have developed, rather<br />
than setting a benchmark. We start with where<br />
teachers are at now and look at their areas<br />
of expertise and, conversely, how best <strong>to</strong><br />
develop them as professionals and individuals.<br />
Recognising the strengths of your <strong>staff</strong> not only<br />
helps <strong>to</strong> identify areas for improvement, but also<br />
makes it possible <strong>to</strong> tailor responsibilities and<br />
ensure your team is as strong as it can be.<br />
One of the biggest things I stress is<br />
understanding that <strong>staff</strong> have a personal life as<br />
well as professional life. They all have pressures<br />
and commitments at home, perhaps they have<br />
their own children who have a sporting event,<br />
or a recital, or award presentation, and they are<br />
entitled <strong>to</strong> appreciate that family life as well.<br />
Give support <strong>to</strong> your <strong>staff</strong> and they will give it back<br />
<strong>to</strong> you, in school with their performance. A happy,<br />
supportive environment means an enjoyable<br />
workplace. Opportunities for the <strong>staff</strong> and children<br />
<strong>to</strong> smile and laugh <strong>to</strong>gether is so important. And if<br />
<strong>staff</strong> enjoy coming <strong>to</strong> work, they will perform better,<br />
their quality of teaching will be higher and they will<br />
be more engaged in their roles.<br />
What advice do you have for senior leaders<br />
facing <strong>staff</strong> morale and <strong>wellbeing</strong> challenges?<br />
Make an effort <strong>to</strong> really understand the situation<br />
– of the school, the <strong>staff</strong> as a collective and the<br />
individual.<br />
Address what you can. You can’t fix everything,<br />
but you can acknowledge everything and<br />
tell your <strong>staff</strong> why you can’t fix it at this time.<br />
Communication is key. Having that dialogue and<br />
that link with your <strong>staff</strong> is essential. Let <strong>staff</strong> see<br />
you care, even if you can’t solve everything.<br />
Be clear about what is expected and have a shared<br />
vision with <strong>staff</strong> of where you want the school <strong>to</strong> go.<br />
I place high demands on <strong>staff</strong>, but they understand<br />
why – we don’t do anything for the sake of it, only if<br />
it adds value <strong>to</strong> teaching and learning.<br />
You can hear more insights from Kylie<br />
at our conference on teacher recruitment<br />
and retention in London (see page 2 for<br />
more details).<br />
Not yet tried The Key for School Leaders? www.thekeysupport.com/free<br />
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