active-net Online Directory - Updated!

EVENT DIRECTORY 

27th 28th April 2016 

imago Burleigh Court & Holywell Park, Loughborough

Welcome to active-net 2016... 

Welcome to the third annual active-net, and a return to our Loughborough 

venue which hosted us so successfully last year. Building on the success of the 

first two events and listening to feedback from delegates last year we have once 

again made some changes to this year’s agenda. We hope you notice the 

changes and like them! 

This year we have around 30% new delegates, which is essential to any 

networking event, and have put together a great educational morning on day 

one which we hope you find really interesting and beneficial. We have a great 

speaker line up, focusing on some important current issues, and including some 

real industry veterans and respected speakers. Many thanks to them for their 

support. 

We would also like to thank our supporting partners, who have helped us 

promote and put together this event, the Senior Managers Network of BUCS, 

CIMSPA, CLOA and ukactive. It is great that so many of the industry major 

organisations are supportive of what has already become a key industry event. 

Finally, we would like to thank our Supplier delegates, without your financial 

support this sort of event just cannot happen. 

Have a great two days of networking, we hope you make new contacts, develop 

new relationships and learn new things. 

The active-net Team 

Kirsty 

Mike 

Ali 

David 

Alice 

Jo 

Sarah G 

Sarah F

Leisure-net Solutions are the leading provider of Customer Insight, 

Business Intelligence and Consultation services to the cultural services, 

active leisure and health and fitness industries. 

In our feedback - Focus service received 11,493 customer comments! 

Helping you to put customer feedback at the heart of your business. 

For detailed analysis and breakdown of your customer comments contact 

us at info@leisure-net.org or call 01603 814233 

Find us online! 

leisure-net.org 

@_leisurenet 

Leisure-net Solutions

JOHNSTON 

CHARLES 

ENGLAND 

SPORT 

Introduction to our Keynote Speaker 

A qualified engineer who also has a Master’s in Business Administration, Charles 

started at Sport England in 2008 as Property Director, where he is responsible for 

the Capital Investment Programme for public sports facilities. 

He began his career at Jaguar before joining Sainsbury’s where he progressed to 

become Director of Construction and Facilities. 

Charles is also a trustee on the London Marathon Trust, Royal Albert Docks Trust, 

and the Manchester Velodrome Trust and Chairman of Foal Farm animal rescue 

centre. 

Charles will make a presentation on Sport England’s response to the new strategy 

before joining an industry panel including Mark Allman, Chair of CLOA, Vince 

Mayne, CEO of BUCS and Phil Rumbelow, CEO of Jubilee Hall Trust and Vicechair 

of sporta. 

The session will be chaired by Mike Hill, and will discuss the challenges facing the 

sector in adopting and adapting to the new strategy. 

“We are very happy to have such a strong panel to debate this important new 

cultural change facing our sector, and I look forward to the active-net audience 

hearing some lively and informative discussions.” Mike Hill

GRISBY 

JOHN 

PERFORMANCE 

DNA 


Formally trained in the US and Israel by the Adizes Institute/Company Lifecycles 

and certified to deliver Company Lifecycle Methodology, Diagnostic and Team 

Integration, which was voted by Inc. magazine (USA) 'best in class' structure and 

process for Founder/Owner SMEs. 

John has extensive experience working cross industry with diverse roles including 

Founder-Entrepreneurs, Owner-MDs, career- CEO/MDs, Senior Management & 

Teams and ‘High Potentials’ from Corporate, Large SMEs, Mid-Market and Family 

Owned business in markets across UK, Europe, South America, Africa, the Middle 

East and the US. 

John's extensive and diverse business experience includes; helping UK 

entrepreneur of the year (1999) Mark Dixon’s Regus Plc (UK) grow in 

Europe/South America from mid-stage start up to IPO, and other roles include 

Sales Director for global independent business media group developing projects of 

behalf of their clients CNN, CNBC, The Economist and Business Week in Africa, 

Europe and South America.

THE PROFESSIONAL BODY FOR LEADERS 

IN CULTURE, TOURISM & SPORT 

c 

Membership of CLOA can help make sure you stay on top of your 

career and brings many benefits: 

• Ability to influence the development of national policy and input 

into key consultations 

• Communications with senior-level policy makers 

• Regular information on key issues to the day 

• Exchange of knowledge, ideas and practical applications 

• Access to the latest issues, innovative projects and pilot studies 

• Regular updates on the latest sector news 

• Networking with regional support groups 

• Access to CPD and individual career opportunities 

• Access to training, seminars and key presentations 

Be part of a network of informed and 

influential opinion 

www.cloa.org.uk/join-cloa

MINTON 

DAVID 

LEISURE DATABASE COMPANY 

THE 


With over 30 years experience in the health and fitness industry, David Minton, 

founder and managing director of The Leisure Database Company, holds a unique 

insight and perspective on the developments in the health and fitness sector. 

David is widely sought as mentor, advisor and consultant to a broad collection of 

worldwide health and fitness organisations. 

The company’s standing in the global fitness market is testament to David’s 

achievements. Working with the majority of the top fifty UK health and fitness 

brands and with over four hundred public and private sector clients, fortunately 

David thrives on a challenge. 

The Leisure Database Company is the official data supplier to Sport England, 

Sport Wales & IHRSA. Undertaking an annual audit of the UK fitness gyms, the 

resulting State of the UK Fitness Industry Report is the most accurate source of 

market intelligence. 

David is also the Chairman of AiT (Active in Time), the company developing the 

‘internet of sports things’ by building software platforms powered by data science. 

Speedo Fit, a swimming app developed by AiT, sponsored by Speedo 

International, has become the first global sports participation app created from the 

digital legacy of London 2012.

LUCY HALL 

INTRODUCING ACTIVE-NET'S SPONSORED ATHLETE 

We are particularly grateful to Leicester- 

Shire & Rutland Sport, one of the best 

performing CSPs in England, which has 

helped secure Karl Brown, our after dinner 

speaker for active-net 2016. 

LRS’s focus is on ensuring that national sport 

and physical activity resources have local reach 

and, as such, this year active-net will be 

sponsoring local triathlete Lucy Hall. Both Karl 

Brown’s talk and our sponsorship of Lucy link 

seamlessly to the theme from this year’s panel 

with Sport England’s Charles Johnson - hard to 

reach communities, sport for the good of all and 

supporting potential. 

“My Dad introduced me to triathlons 

when I was just 8” she said. “I competed 

in a fun kids triathlon the day before my 

Dad competed in an Olympic triathlon 

and I’ve loved it ever since! The pinnacle 

of my sporting career would be to 

represent and win an Olympic Gold 

medal for my country, and I am 

extremely grateful to active-net for 

supporting me in this mission.” 

Known for being one of the fastest swimmers in 

the sport, Olympic triathlete Lucy Hall has also 

proven herself to be one of the strongest 

cyclists too. Aged just 20, she represented 

Team GB at the London 2012 Olympic Games 

and went on to make the commonwealth team 

for Glasgow 2014, where she broke away on 

the bike and led the race on and off before 

finishing 11th. 

GET INVOLVED 

Hall made her senior debut in the ITU World 

Triathlon Series in 2011. She has won 

European and World medals in Mixed Team 

Relay events at all levels, from junior to senior, 

including the senior world title in Hamburg in 

2014. She is a member of the UK Sport Lottery 

funded British Triathlon World Class Podium 

Potential Squad based in Leeds.

BROWN 

KARL 

COACH - ENGLAND U18 

HEAD 

BASKETBALL TEAM 

Introduction to our after Dinner Speaker 

International basketball star and head coach of 

the England under 18 Men’s Basketball Team, 

Karl Brown, will be your after dinner speaker 

tonight! The sportsman, who went from inner 

city Leicester to America and back again using 

sport as his ticket, will discuss his inspiring story 

while being interviewed by Gaynor Nash, 

Regional Legacy Coordinator for Leicester-Shire 

& Rutland Sport. 

“I have been a sports fan all of my life 

and Basketball has brought me many 

fantastic opportunities allowing me to 

travel around the world and create a 

fantastic network. I am delighted to 

be able to attend the event to tell my 

story, try and inspire some people 

and promote the work I am doing in 

Leicester for local young people” 

Originally from Leicester, as a teenager Karl 

Brown travelled to America to study and play 

basketball for Georgia Tech. In 1990, aged 

23, Karl helped the college to reach the National 

Collegiate Athletic Association (NCAA) Final 

Four, the ultimate prize in college basketball in 

the States, for the first time in the school's 

history. Karl was also the first Englishman to 

play in the Final Four. 

Since retiring from professional basketball, Karl, who also presents on Sky Sports as 

an National Basketball Association (NBA) and British Basketball League (BBL) 

specialist, has worked tirelessly in the community and in 2004 set up the Leicester 

Warriors Basketball Club. 

In partnership with him the club delivers community-based National League 

basketball programmes and projects addressing social issues as well as encouraging 

participation, such as To the Hoop, which takes young people off the streets and 

away from gun and knife crime, Community Cohesion, which aims to bring 

communities together, Streetwise, which brings young people into basketball by 

delivering coaching in parks and open spaces, as well as mentoring and education in 

local school and colleges.

DR THE 

SEE WILL 

YOU NOW... 

ukactive’s Research Director Dr. Steven Mann will be at active-net to host 

a series of one-to-one surgery sessions on the research agenda and how 

data driven decisions can create results for providers across the sector. 

Following the launch of the DCMS strategy for sport, the evidence base 

for physical activity will play a growing role in local authority delivery, 

and for the private sector too, decisions which are driven by a robust data 

and insight plan are a must. 

Find a member of our team to request a meeting with Dr. Steven Mann.

EVENT DIRECTORY

BUYER DELEGATES

BUYER 

Active Nation UK 

Mark Learnihan - Business Development & Partnership Director 

T: 07899 953270 

E: mark.learnihan@activenation.org.uk 

W: www.activenation.org.uk 

A: 1b Hatton Rock Business Park, Warwickshire CV37 0NQ 

Organisational / Company Profile 

Active Nation is a registered charity with a simple cause-led mission, persuading the nation to be 

active. Under the simple but purposeful mission, the charity delivers what really matters to 

communities; exciting sports and exercise programmes which encourage them to sustain a healthy 

lifestyle. 

How many facilities do you manage? 

16 

Any new facilities or changes to facilities planned for the next 12 months? 

1 - 2 

How many facility refurbishments are planned for the next 12 months? 

1 - 2 

What marketing and/or programme activity do you have planned in the next 12 months? 

4 quarterly campaigns, marketing activity in line with UK Active Annual Conference. 

What categories of suppliers are you interested in meeting? 

Fitness equipment, training and technology. 

What part do you play in the buying decision? 

Decision maker

BUYER 

Aspirations Wellbeing 

Chris Tye - Group Operations Manager 

T: 01933 253995 

E: chris.tye@aspirationswellbeing.org.uk 

W: www.aspirationswellbeing.org.uk 

A: The Nene Centre, Cedar Drive, Northants NN14 4JY 


East Northants Cultural Trust Trading as Aspirations Wellbeing, has been operating facilities on 

behalf of East Northamptonshire Council since 2003, current contract runs until March 2107 at 

which point a new operator will take over the facilites. We currently employee 160 people in the 

organisation covering a variety of roles to meet the demand of the facilities. 

We operate one of the biggest disibility / inclusive clubs in the county and have an established 

gymnastics club looking for more opportunities to expand their sessions. 


We currently run three facilities: The Nene Centre, Splash Leisure Pool, The Pemberton Centre 


No new facilities, looking at more training courses available to the public. Possible change of use In 

2017 in the function room area at Pemberton, further enhance use of studio space. 


No refurbishment work planned in next 12 months 


Limited Marketing for next 12 months to keep sites operational 

What training, development and leadership activity do you have planned in next 12 months? 

Limited Training until the end of the year, due to contract changes 


Training Companies, data and bench marking, facility development options, fitness classes, quality 

and safety. 

Please specify any categories of suppliers that you definitely don’t want to meet. 

Till operating systems, uniform suppliers, fitness technology, debt collection companies 


Able to make decisions and recommendations as to suitable options to our organisation

BUYER 

Aspire Sports and Cultural Trust 

Jacquie Douglas - Business Development Director 

T: 01452 396601 

E: jacquie.douglas@aspiretrust.org.uk 

W: www.gl1.org.uk 

A: GL1, Bruton Way, Gloucester. GL1 1DT 


Aspire Sports and Cultural Trust is a company limited by guarantee and registered charity based in 

Gloucestershire, with an annual turnover of approximately £3.5 million and 840,000 registered visits 

in 2014/15. Aspire employs approx 65 full-time equivalent staff and engages staff in permanent, 

temporary and casual capacities as well as deploying a wide range of freelance coaches, swim 

teachers and class instructors. 

We manage 3 facilities, namely: GL1 Leisure Centre, Oxstalls Sports Park & Estcourt Close. 


3 


No 


Comprehensive marketing plan in place, with particular focus on the under 15 age range and family 

markets. 


Front line service development; middle management training; project management 


Fitness equipment providers, flooring, uniforms & IT providers. 


Decision maker and make recommendations

BUYER 

Canterbury Christ Church University 

Paul Carney - Director of Sport 

T: 01227 782877 

E: paul.carney@canterbury.ac.uk 

W: www.canterbury.ac.uk/sport 

A: University Sports Centre, Pilgrims Way, Canterbury, CT1 1XS 


Canterbury Christ Church is a modern university, with an international profile, and is one of the 

South East’s largest providers of courses for public service careers, as well as being the number 

one choice for local people looking to study at university in Kent. 

Christ Church Sport is the professional service responsible for the delivery of sport and physical 

activity opportunities for students and staff, and for the management of the university sports 

facilities. Our aim is to provide a high-quality, progressive and inclusive, sport and physical activity 

offer to the whole university community. 


One main University Sports Centre and a number of smaller sites and grounds. 


The University is undertaking a master planning exercise and the will likely be new sport and 

physical activity provision. 


Our sites have been fully refurbished in 2015-16. 


We have focussed internal marketing activity to our student members. 


This has yet to be decided; the key planning months are May & June for our organisation. 


A range to keep up to date with latest developments; a particular interest in synthetic pitches. 


Decision maker

BUYER 

Chesterfield Borough Council 

Chris Wright - Operations Manager 

T: 01246 345567 / 07758247636 

E: christopher.wright@chesterfield.gov.uk 

W: www.chesterfield.gov.uk/sport-and-leisure 

A: Boythorpe Road, Chesterfield, Derbyshire S40 3QP 


Chesterfield Borough Council has committed to investing in a new sports centre and delivering this 

‘in-house’ at a time when other local authorities are following other pathways. The new sports 

centre for Chesterfield has been built with joint funding from Chesterfield College, The Squash and 

Racketball Association and also the NHS. In addition to this a significant funding from Sport 

England was also crucial. The new sports centre serves a community that is very widespread, in 

some cases very challenging from a health and wellbeing perspective. 


1 


Just opened new Queen’s Park Sports Centre, £11m, on January 5th, 2016. 


None 


Continue to develop marketing plan with significance placed on social media planning. Also, 

retention of customers is a key priority for us following success over first couple of months of 

opening. 


Potential for training within leadership teams, also significant impact within volunteering, 

apprenticeships, traineeships over next 12 months, particularly in partnership with local college. 


Front of house/booking management systems & reporting, NBS, customer retention, Quest. 


Equipment suppliers 


Depending upon cost of project. Certainly key role in procurement, recommending, and in some 

cases decision making.

BUYER 


Darren Townsend - Operations Manager 

T: 01246 345679 

E: darren.townsend@chesterfield.gov.uk 

W: www.chesterfield.gov.uk/sport-and-leisure 

A: Healthy Living Centre, Barlow Rd, Staveley S43 3XR 


Chesterfield Borough Council is committed to providing in house leisure service with top quality 

facilies. Part orf the councils vision is to improve the health and wellbeing of its community. 


1 


Yes (creation of 2nd studio space) 


1 


Continue to develop marketing plan with significance placed on social media planning. Also, 

retention of customers is a key priority for us following success over first couple of months of 

opening. 


Potential for training within leadership teams, also significant impact within volunteering, 

apprenticeships, traineeships over next 12 months, particularly in partnership with local college. 


Front of house/booking management systems & reporting, NBS, customer retention, Quest. 


Catering, fitness equipment 


Depending upon cost of project. Certainly key role in procurement, recommending, and in some 

cases decision making.

BUYER 

Colchester Borough Council 

Tim Swallow - Group Manager (Sport & Leisure) 

T: 01206 282000 

E: Tim.swallow@colchester.gov.uk 

W: www.poolview.co.uk 

A: Leisure World Colchester, Cowdray Avenue, Essex. CO9 1JB 


Colchester Borough Councils Sport & Leisure department operates four sites in the local area. 

Leisure World Colchester is one of East Anglia’s largest, most prestigious and comprehensive 

centres for sport & leisure and entertainment including the delivery of the catering, marketing, 

cleaning and building management functions. 

Two Local Community Sports Centres in partnership with the schools where the centres are based, 

delivering a mix of facilities on a local level. 

Colchester Tennis Centre has 9 grass courts and 10 hard courts. 

The Facilities attract over 1 million visits per year. 


4 


Following a successful bid for captital funding late 2015 we will be investing in the following areas: 

Health & Fitness - Extension to the existing fitness offer. 

Leisure Pool - Replacement of lockers & cubicles 

Spa Facility - Redecoration and Refurbishment of existing features. 

Catering - Design & Installation of new service points. 


4 


Ongoing Marketing and Comms particularly concerning the areas of investment. 


Customer Service & Sales training for key staff. 


Functional Training Equipment, Lockers/Changing rooms, Catering. 


Decision maker.

BUYER 

De Montfort University 

Fiona Dick - Sports Performance Manager 

T: 0116 257 7449 

E: fiona.dick@dmu.ac.uk 

W: www.dmu.ac.uk 

A: The Gateway, Leicester, LE1 9BH 


De Montfort University (DMU) is a dynamic institution with a long and vibrant history of improving 

people’s lives through education. 


Beaumont Park Sport Facilities, 1 x 3G, 4 x grass pitches, 1 x clubhouse 


Extension to club house 


N/A 


Lots! 


Training staff for grounds courses 


Outdoor pitch maintenance and changing rooms 


Decision maker and recommender

BUYER 

Erewash Borough Council 

Tim Spencer - Head of Sport and Leisure Services 

T: 01159072311 

E: tim.spencer@erewash.gov.uk 

W: www.erewash.gov.uk 

A: Sandiacre Friesland Sport Centre, Derbyshire NG10 5AE 


Local Authority – Sports and Leisure Services 


4 leisure centres, a 9 hole golf course and sport and health development services. Development 

services include sports development, physical activity development and health development. 


None at the moment 


1 refurbishment of leisure centre changing room currently being planned. 


We are currently planning a 12 month retention and sales programme for all activites including 

fitness gyms, swimming and campaigns to increase participation in sport and physical activity. 

What training, development and leadership activity do you have planned in next 12 

months? 

Reviewing staff training and development for the next 12 months which will include supervisory/ 

management development training i.e NVQ 3 & 4 – and also training for all staff to get a better 

understanding of sport, health and physical activity development. Looking to introduce a NVQ 

cleaning qualification for cleaning staff. 


All aspect from staff training, new alternative products/ services that can generate income at the 

leisure centres, secondary spend i.e catering, vending and keep fit. 


Fitness gym equipment suppliers, only as we have just procured and wont be ready to reprocure 

for at least 2 years. 


Decision maker

BUYER 

Finesse Leisure Partnership 

Alex Bedford - Operations Director 

T: 07557 115866 

E: a.bedford@finesseleisure.com 

W: www.finesseleisure.com 

A: 4th Floor Campus West, Welwyn Garden City, Hertfordshire AL8 6BX 


Leisure Trust based in Welwyn/Hatfield 


5 


Spin room development 


Gym refurbishment at 2 sites, spin room development, possible changing village refurbishment. 


Further expand into Health and PH projects. 


Explore the CIMSPA employer partner scheme. 


Suppliers who could assist us in our fitness upgrade projects. 


Decision maker to a level, make recommendations to our non-executive board.

BUYER 

Finesse Leisure Partnership 

Duwaine Sinclair - Sales & Marketing Director 

Natalie Palmer - Finance Director 

T: 07557 115866 

E: d.sinclair@finesseleisure.com 

E: n.palmer@finesseleisure.com 

W: www.finesseleisure.com 

A: 4th Floor Campus West, Welwyn Garden City, Hertfordshire AL8 6BX 


Leisure Trust based in Welwyn/Hatfield 


5 


Spin room development 


Gym refurbishment at 2 sites, spin room development, possible changing village refurbishment. 


Further expand into Health and PH projects. 


Explore the CIMSPA employer partner scheme. 


Suppliers who could assist us in our fitness upgrade projects. 


Decision maker to a level, make recommendations to our non-executive board.

BUYER 

Halo Leisure 

Carl Gregg - Group Fitness Manager 

T: 07415330068 

E: carl.gregg@haloleisure.org.uk 

W: www.haloleisure.org.uk 

A: Halo Support Centre, Lion Yard, Leominster HR6 8BT 


Halo Leisure Services Ltd is a not for profit leisure trust managing public leisure facilities in the 

counties of Herefordshire, Bridgend and Shropshire. 


I am responsible for the management and implementation of systems, processes and service 

delivery standards for the health and fitness operation across all 19 of Halo Leisure's facilities. 


7 


6 


Full training and development programme in progress in partnership with Lifetime and Matrix 

Fitness. 


Fitness Equipment, Nutrition 


IT software packages 


Decision maker

BUYER 

Imperial College London 

Grant Danskine - Head of Sport 

T: 07734021850 

E: g.danskine@imperial.ac.uk 

W: www.imperial.ac.uk/sports 

A: Level 5 Sherfield Building, South Kensington Campus SW7 2AZ 


Imperial College London – sports department: managing facilities, developing sport at both 

performance level and general particpation and organising general student and staff sport for the 

University community. 


9 facilities are operated by the department 


Looking to expand some sports facilities/astro turf pitches 


None 


We are constantly updating marketing and updating our sport programmes 


There will be a large effort made on developing staff, which will include leadership and training 

provision over the next 12 months. 


Astro turf suppliers, general sports centre, pool and sportsground suppliers. 


Decision maker

BUYER 

Jubilee Hall Trust 

Phil Rumbelow - Chief Executive 

Jon Giles - Operations Director 

T: 020 7395 4094 

E: philrumbelow@jubileehalltrust.org 

E: jongiles@jubileehalltrust.org 

W: www.jubileehalltrust.org 

A: 30 The Piazza Covent Garden, WC2E 8BE 


Jubilee Hall Trust is an independent charity which operates four fitness, health and sports centres 

in central London and delivers outreach programmes to build healthier communities. 


4 


None planned 


At least one, possibly two sites 


A wide range, especially community outreach programmes including the Big Dance. 


Full training plan currently being developed 


Gym equipment; fit-out/design specialists; marketing; programming; training 


Sunbeds 


Decision maker

BUYER 

Leeds City Council 

Steven Baker - Business Manager 

T: 01132243179 

E: steven.baker@leeds.gov.uk 

W: www.activeleeds.co.uk 

A: Sport & Active Lifestyles, John Charles Centre,Middleton Grove. LS115DJ 


Leeds City Council, in house management of 17 leisure centres. 


17 


No new facilities but vision being developed for future development options. 


2 


Annual marketing planned thorugh working with Alliance leisure, and quartley programme reviews 


Gym instructor training, customer service, sales, day to day training, mandortory training etc 


Flooring, studio design, branding, equipment, fitness class programmes. 


Decision maker/recommendations depending on type.

BUYER 

Mosaic Spa & Health Clubs 

Dave Courteen - Managing Director 

T: 07860 719479 

E: dave.courteen@mosaicgroup.co.uk 

W: www.mosaicgroup.co.uk 

A: Park Farm, Hethersett, Norfolk, NR9 3DL 


Mosaic employs over 450 staff and has built up a reputation over the past 30 years of operating 

friendly health clubs that are fun to belong to. The company has a culture of promoting staff from 

within and over 90% of its management team have been promoted into the role. Mosaic have a 

detailed customer feedback analysis to monitor customer satisfaction. The Company currently 

operates 18 spas and 16 health clubs. All it’s management contracts are performance related. 


Mosaic owns two health club and day spas as well as operating another 23 sites under contract 

management. These sites are primarily within the hotel sector although Mosaic do operate some 

corporate and standalone sites under contract. 


We are working on 5 new sites. 


We have plans to refurbish 3 of our contract management sites. 


We currently have over 70 staff working on an Apprenticeship programme that we deliver in house. 

On average our staff receive 9.8 days training per year. We have our own online training portal and 

run a Spa Academy for our developing spa therapists 


All 


Decision maker

BUYER 

Newport LIVE 

Steve Ward - Chief Executive 

T: 01633 656757 / 07974203098 

E: steve.ward@newportlive.co.uk 

W: www.newportlive.co.uk 

A: Spytty Boulevard, Newport, NP19 4RA 


Newport Live is your spotlight on sports, leisure and culture in Newport. We offer you six venues 

and multiple outdoor spaces to engage in a large number of fitness classes, sports, live 

performances, leisure and cultural activities. 


6 plus sports development and arts development programmes throughout the city including school 

sport programmes. 


Potential to add at least one new facility in 2016 – 17 and also remodel a number of facilities and 

add new infrastrucutre. 


No major refurbishments - however, planning for the refurbishment and development is 

commencing with our partners. 


12 month marketing strategy in place with new 3 person marketing team. Decision to be taken as 

to whether to insource design, print planning or to continue to outsource this together with 

campaign support. 


• Motivational Interviewing Training in place 16 – 17 

• New Sales training trail programme in place for 16 - 17 

• Customer Retention training in place of 16 - 17 

• Management coaching programme in place 


• IT Supplier as reviewing contract for Leisure and Theatre CRM’s in June 2016 for replacement by 

December 2016 

• Fitness Equipment Suppliers as renew of multiple site hardware will be considered for installation 

from late 2016. 

• Training / Insight providers 


As CEO of Newport LIVE I am engaged with, strategic and financial decision making. At present 

whilst we do not have Commercial Director I am involved in all commercial and a number of 

operational decisions.

BUYER 

North West Leicestershire District Council 

Jason Knight - Leisure Services Team Manager 

T: 01530 454602 

E: jason.knight@nwleicestershire.gov.uk 

W: www.nwleics.gov.uk 

A: Council Offices, Coalville, Leicestershire. LE67 3FJ 


Local authority – directly managing 2 leisure centres and working in partnership with 3 schools and 

a parish council to help manage other facilities. Various astro-turf and grass pitches, golf course 

and fishing lake. Sports development and health improvement. 


2 


Wellbeing Centre 


1 


Standard 


Standard 


Fitness Equipment, health interventions, new and innovative 



BUYER 

North West Leicestershire District Council 

Duncan Gibb - Commercial Manager 

T: (01530) 811215 Ext 328 

E: duncan.gibb@nwleicestershire.gov.uk 

W: www.nwleics.gov.uk 

A: Hermitage Leisure Centre, Silver Street, Whitwick, Leics, LE67 5EU 


Local authority – directly managing 2 leisure centres and working in partnership with 3 schools and 

a parish council to help manage other facilities. Various astro-turf and grass pitches, golf course 

and fishing lake. Sports development and health improvement. 


2 


Possibly one 


Possibly one 


Various internal and external 


Various internal, partnership and externally sourced 


• Purveyors of alternative use for existing facility areas 

• Health & Fitness based customer interaction / improved customer experience programmes / 

projects / concepts 

• Vending 



BUYER 

One Leisure 

Brian Gray - Business Manager, Development 

T: 01480388058 

E: brian.gray@huntsdc.gov.uk 

W: www.oneleisure.net 

A: One Leisure St Ives, Westward Road, St Ives, Cambridgeshire 


One Leisure is the leisure arm of the Huntingdon District Council. We are not a trust. 

One Leisure currently operates in a surplus position and has ambitious plans to expand. We are 

currently working on a refurbishment project at Huntingdon Leisure Centre, soon to open a joint 

venture fitness club and are seeking to expand fitness operation throughout the district. 


We have 5 leisure centres and 1 outdoor sports complex. 


We are refurbishing 1 leisure centre and are contemplating a refresh of all 5 fitness centres. 


1 and 1 new facility. 


Lots, mostly inhouse but open to discussions! 


Looking at establishing an apprenticeship scheme in the company and CPD for staff development. 


Any who can provide an input to our refurbishment and expansion of Huntingdon Leisure Centre. 


No catering, no swimming pools 


Developer of plans, buisness cases for development and investment and recommendations 

to the Board.

BUYER 

Oxford Brookes University 

Stuart McCarroll - Sport General Manager 

T: 07500 110527 

E: smccarroll@brookes.ac.uk 

W: www.brookes.ac.uk/sport 

A: BrookesSport, Cheney Lane, Oxford, OX3 0GB 


BrookesSport is a wholly owned trading enterpise of Oxford Brookes University, with facilities and 

centres across three campuses serving nearly 8000 members. 


I oversee our business operations across our two leisure centres. 


A refit of one of our campus gyms is planned this summer through an ESPO framework. 


Currently we are undertaking a review of our sports strategy, so most campaigns are on hold 

unless related to our qualifications training group. 


We are continuing to on site much core leisure training. Where we are undertaking external training 

we are engaged with CIMSPA, Right Directions and TRP already. 


Gym equipment suppliers and insight tools. 


Decision maker up to £20k, for the gym refit, it will be a panel decision set against the ESPO 

framework.

BUYER 

Physical Activity Facilities Magazine 

Jake Deadman - Sales Manager 

Vicky Kiernander - Editor 

T: 0208 288 1080 

E: jake@stable-media.co.uk 

E: vicky@leisuredab.co.uk 

W: www.pactfacilities.co.uk / www.stable-media.co.uk 

A: SBC House, Restmor Way, Wallington. Surrey. SM6 7AH 


The physical activity facilities magazine is for professionals involved in the planning, design, 

construction and management of leisure, play and sports facilities. 

Sport and active play are playing an increasingly important role in tackling the UK’s physical 

inactivity crisis. Children as young as five will be targeted as part of the government’s new strategy 

on sport, announced at the end of 2015, which aims to involve more people in sport and fitness. 

Physical inactivity is one of the most significant health risks of our age, reaching epidemic levels, 

and contributing to an estimated 3.2 million deaths globally every year* 

The sea change that is needed to tackle inactivity in both adults and children through regular 

exercise means that the play, sports and leisure sectors are undergoing an unprecedented 

transformation. With this comes a challenge in innovation, design, development, delivery, 

engagement and funding of this new ‘physical landscape’. 

Brought to you by Stable Media, the official media event partner for SAPCA, and fully supported by 

the API, paf magazine showcases the latest new build and redevelopment schemes along with a 

lively mix of news, views and in-depth analysis. 

Published four times per year in May, June, September and November. Circulation – 5,000 named 

individuals working on active projects including architects, specifiers, contractors, project 

managers, park and play officers, local authorities, educational facilities, sports and athletics clubs, 

owners, operators and buyers. As an editorially led publication we would welcome your latest case 

studies and press releases for editorial consideration.

BUYER 

Places for People Leisure 

Andy Glover - Customer Experience Manager 

T: 07768 386512 

E: AndyGlover@pfpleisure.org 

W: www.placesforpeople.org 

A: Waters Edge, Riverside Way, Watchmoor Park, Camberley, Surrey 


Formerly DC Leisure, Places for People Leisure are now a social enterprise and one of the largest 

operators in the sector. 


120 


3 new builds and refurbs up to total of £10 million. 


15 


Wearables, data capture and CRM and anything cutting edge technology 


Fitness equipment 


Decision maker

BUYER 

Places for People Leisure 

Rich Millard - Partnership Director 

T: 07768 386512 

E: RichardMillard@pfpleisure.org 

W: www.placesforpeople.org 

A: Waters Edge, Riverside Way, Watchmoor Park, Camberley, Surrey 


Formerly DC Leisure, Places for People Leisure are now a social enterprise and one of the largest 

operators in the sector. 


120 


3 new builds and refurbs up to total of £10 million. 


15 


Wearables, data capture and CRM and anything cutting edge technology 


Fitness equipment 


Decision maker

BUYER 

Serco Leisure 

Steve Nelson - Contracts Manager National Centres 

T: 07738895794 

E: steve.nelson@serco.com 

W: www.serco.com 

A: Bisham Abbey National Sports Centre, Nr Marlow, Berkshire, SL7 1RR 


Serco Leisure has over 20 years experience and manages 70 facilities on behalf of 22 clients, 

including Community Leisure Trusts, Local Authorities, Universities and the Ministry of Defence. 

Facilities include Bisham Abbey and Lilleshall National Sports and Conferencing Centres, National 

Water Sports Centre, golf courses, community leisure facilities and dual use centres. 


70 


4 new builds, various changes/refurbs planned. 


Approx 12 


Ongoing marketing plan with monthly activity 

Programmes reviewed throughout the year to reflect school holidays/events etc. 


Ongoing training opportunities for staff at all levels. 

Leadership programme in place with Institute of Leadership and Management. 


Customer service, Quest. 


Make recommendations to Leisure Board and site decision maker

BUYER 

Serco Leisure 

Jan Francis - Head of Health, Safety & Quality 

T: 0771 806 3725 

E: jan.francis@serco.com 


A: 7 Merus Court, Meridian Business Park, Leicester, LE19 1RJ 







70 




Approx 12 








Make recommendations

BUYER 

Serco Leisure 

Diane Bagley - Head of Sport 

T: 0771 819 5343 

E: diane.bagley@serco.com 


A: 7 Merus Court, Meridian Business Park, Leicester, LE19 1RJ 







70 




Approx 12 









BUYER 

Sheffield City Trust Group 

Lorenzo Clark - Director of Operations 

T: 0114 2233842 

E: l.clark@sivltd.com 

W: www.siv.org.uk 

A: 23 Carbrook Hall Road, Sheffield S9 2EH 


7 Hills Leisure Trust (7 Hills) was incorporated as a company on 25 January 2012 and commenced 

trading on 2 April 2012. It is a registered charity. 7 Hills is a subsidiary charity of Sheffield City 

Trust (SCT). SCT has two other wholly owned subsidiaries: Sheffield International Venues Limited 

(SIV) and Phoenix Sports Limited (PSL) (not shown on chart above for clarity). SIV has a wholly 

owned subsidiary: SIV Enterprises Limited (SEL). 7 Hills has a wholly owned subsidiary: 7 Hills 

Commercial Limited. PSL is a company limited by guarantee, but not a charity. SIV, SEL and 7 

Hills Commercial Limited are companies limited by share capital (all 100% owned by their 

immediate parent company). 

SCT and SIV have jointly owned and managed leisure and entertainment venues in Sheffield since 

1991. The number of venues has grown from four in the 1990s to sixteen in 2012. SIV delivers 

charitable activities as agent for SCT and commercial activities as principal. 


16 venues, 8 of which are leisure, 5 golf coures and 3 entertainment venues 


Currently working on projects at Hillsborough Leisure Centre, Springs Leisure Centre, Derby Golf 

Course and Tapton Park Golf Course 


1 at present, Springs, HLC x 2 capital schemes 


Usual programme changes and marketing activity nothing additional at this stage, but linked to 

schemes above this could change. 


Again nothing new at this stage. 


Fitness, Flooring, Leighting, AV/Sound, Retail 


Decision maker

BUYER 

South Downs Leisure 

Duncan Anderson - CEO 

T: 01903 502237 

E: duncan.anderson@southdownsleisure.co.uk 

W: www.southdownsleisure.co.uk 

A: Worthing Leisure Centre, Worthing BN12 4ET 


South Downs Leisure is a new leisure trust based in Worthing operating 5 sites and supporting the 

council to deliver health & wellbeing initiatives. 


5 


IT support and systems, gym equipment tender, refurbishment of main dry side and development 

of paddling pool. 


Worthing Leisure Centre complete regeneration and development of paddling pool area at 

Splashpoint Leisure Centre. 


Promotion of conferences, events, holiday programmes, wellbeing initiatives and generic centre 

sports activities. 


Customer care training, IT support and systems, exercise referral, mentoring scheme, staff 

development and support. 


Diversity within the leisure centre and new ways to develop our facilities whilst promoting health & 

wellbeing. 


Decision maker for large projects and make recommendations to the board.

BUYER 

South Downs Leisure 

Lynda Nurse - Business Development Director 

T: 01903 905050 

E: lynda.nurse@southdownsleisure.co.uk 

W: www.southdownsleisure.co.uk 

A: Worthing Leisure Centre, Worthing BN12 4ET 


South Downs Leisure is a new leisure trust based in Worthing operating 5 sites and supporting the 

council to deliver health & wellbeing initiatives. 


5 


IT support and systems, gym equipment tender, refurbishment of main dry side and development 

of paddling pool. 


Worthing Leisure Centre complete regeneration and development of paddling pool area at 

Splashpoint Leisure Centre. 


Promotion of conferences, events, holiday programmes, wellbeing initiatives and generic centre 

sports activities. 


Customer care training, IT support and systems, exercise referral, mentoring scheme, staff 

development and support. 


Centre development, marketing, fitness equipment, software developers and training. 


Direct debit suppliers 


Decision maker

BUYER 

South Suffolk Leisure 

Tracey Loynds - Chief Executive 

Claire Turnbull - Business Development Manager 

T: 01473 823470 

E: Tracey.loynds@ssleisure.co.uk 

E: Claire.turnbull@ssleisure.co.uk 

W: www.ssleisure.co.uk 

A: Hadleigh Pool & Leisure, Hadleigh IP7 5BH 


South Suffolk Leisure is now in its tenth year of trading. We operate four facilities within Sudbury 

and Hadleigh and hope to bring a fifth facility into our portfolio in the coming year. Our key area of 

development and growth is based around Health and Wellbeing. 


4 , additional duel use coming online September 2016 


Time scale to be confirmed for two £2million projects at Kingfisher Leisure Centre and Hadleigh 

Pool and Leisure. 


Fitness refurbishment at new duel use site. 


Key focus on e-strategy 


Dementia Friends 

Dementia Champions 

Community Health and Wellbeing practitioner 

Online portals for all staff induction 

Online portals for customer service 

SMT and OMT development programme 

Head of Department leadership and development programme 


Innovation, climbing, fitness 


Decision making

BUYER 

Sports and Leisure Innovation 

Andy Baker - CEO 

T: 07813 974865 

E: andyb@sportsandleisureinnovationgroup.org 

W: www.healthtrackclubs.co.uk (in development) 

A: 62 Queens Square, Bath BA1 


Sports and Leisure Innovation are launching three premium Health Clubs branded as Healthtrack. 

Healthtrack is a family focused health and lifestyle consortium of brands looking to either establish 

themselves or grow within the retail sector. All bespoke facility offerings are based on best practice 

from the profitable parts of the current health and fitness sector, spa, baby swimming, adult sports 

leagues and childcare markets. . 

A full Healthtrack Club will be 6,500 sq m with other smaller more niche models - these brands are 

in development with professional sports clubs, property partners and major supermarkets, 

Architect and QS partners include HCD, Lavingtons, Saunders Partnership, Nash Partnership and 

B3. 


3 clubs planned in 2016 to 2018 


Club 1 launch of £300,000 


50 staff training programme 


All 


Fitness programming 


Decision maker

BUYER 

Sports and Leisure Innovation 

Barry McGovern - Director 

T: 07813 974865 

E: barrymcgovern20@gmail.com 

W: www.healthtrackclubs.co.uk (in development) 

A: 62 Queens Square, Bath BA1 


Sports and Leisure Innovation are launching three premium Health Clubs branded as Healthtrack. 

Healthtrack is a family focused health and lifestyle consortium of brands looking to either establish 

themselves or grow within the retail sector. All bespoke facility offerings are based on best practice 

from the profitable parts of the current health and fitness sector, spa, baby swimming, adult sports 

leagues and childcare markets. . 

A full Healthtrack Club will be 6,500 sq m with other smaller more niche models - these brands are 

in development with professional sports clubs, property partners and major supermarkets, 

Architect and QS partners include HCD, Lavingtons, Saunders Partnership, Nash Partnership and 

B3. 


3 clubs planned in 2016 to 2018 


Club 1 launch of £300,000 


50 staff training programme 


All 


Fitness programming 


Decision maker

BUYER 

Stevenage Leisure Limited 

Audrey Salisbury - Divisional Operations Manager 

T: 07744665785 

E: audrey.salisbury@sll.co.uk 

W: www.sll.co.uk 

A: Stevenage, Herts SG1 1LZ 


Stevenage Leisure Limited are committed to improving the health and wellbeing of our local 

communities by delivering high quality and value for money leisure and cultural opportunities for all. 

We operate a wide range of health and fitness facilities, including: swimming pools, health & fitness 

suites, theatre, dance & exercise studios, racquet sports, spa and steam rooms, golf, sailing and 

outdoor activities. 


13 including Swimming Pools, Sports halls, golf course, theatre, sailing centre, fitness facilities 


Planning to open new community use centre (gym, studio, sportshall café), planning to open new 

dual use centre with gym, sportshall, outdoor pitches 


Additional swimming pool and café 


Soft play, vending, sports nutrition, mobile apps, retention/sales tools, new fitness developments 



BUYER 

Tonbridge & Malling Leisure Trust 

Martin Guyton - Chief Executive 

T: 01732 876090 

E: martin.guyton@tmactive.co.uk 

W: www.tmactive.co.uk 

A: 1-5 Martin Square, Larkfield, Aylesford, Kent ME20 6QL 


TMLT is a relatively new NPDO that went live on 1 November 2013 in partnership with TMBC and 

operating in Kent. It is a CLG with charitable status. The Trust manages 4 facilities with a turnover 

of just over £6m. The first three years of trading have been successful with the Trust managing to 

creat a solid revenue reserve and create additional profits to re-invest in the facilities and services 

provided. The customer brand is tmactive with the vision of ‘more people, more active, more often’. 

Significant focus in 2016/17 is being given to a new health and wellbeing strategy with investment 

in experienced and qualified senior staff to deliver against the public health agenda. 


4 as follows; Larkfield Leisure Centre, Angel Centre, Tonbridge Swimming Pool, Poult Wood Golf. 


Potentially 


We have a number of capital projects and service ideas under consideration 


We have a training budget of £40,000 for management and vocational training.Happy to listen to 

spending ideas! 


Innovative ones! Income generators! 

What part do you play in the buying decion? 

Trust – Decision Maker, 

LA investment - Recommend

BUYER 

University of Bedfordshire 

Daniel Larkin - Sports Facilities Manager 

T: 01234 793476 

E: daniel.Larkin@beds.ac.uk 

W: www.beds.ac.uk 

A: Bedford Campus, Polhill Avenue, Bedford MK41 9EA 


The University of Bedfordshire is a modern, innovative university with a heritage of top quality 

education going back more than 100 years. 

We nurture our students to become educated, employable and entrepreneurial global citizens. 

We support our students in all aspects of their life and encourage them to influence the education 

and services we provide. 


34 


Looking at options for new Sports Centre and a 3G 


3G is a refurb of old tennis courts 


Marketing covered inhouse, full competitive and participation sports programmme being planned 

for next academic year. 


Plan to engage further with CIMSPA and interested in developing sporting staff. 


Flooring internal and external for sports halls and astro. Membership systems, sports centre 

design, sports centre suppliers, CRM systems 


Catering, gym equipment. 


Make recommendations and business cases

BUYER 

University of Bristol 

Matt Birch - Director of Sport 

T: 07854131746 

E: matt.birch@bristol.ac.uk 

W: www.bristol.ac.uk 

A: University of Bristol, Tyndall Afv, Bristol 


The University of Bristol's roots date back to 1876. Since its formation it has become one of the 

leading institutions among the UK's Russell Group of universities and operates globally, where it is 

recognised for its research and academic excellence. 

The University has a strong interdisciplinary approach and regularly features among the top 

ranking institutions in global league tables. The University of Bristol’s mission is 'to pursue and 

share knowledge and understanding, both for their own sake and to help individuals and society 

fulfil their potential'. 


3 separate facilities 


Building a 3G pitch 


None 


Rebrand sport and physical activity within the institution 

Launch a new membership package for students 


None at present 


Leisure management systems 


Decision maker

BUYER 

University of Derby 

Ollie Shearer - Head of Sport 

T: 01332 593096 

E: o.shearer@derby.ac.uk 

W: www.derby.ac.uk 

A: University of Derby, Kedleston Road, Derby, DE22 1GB 


University of Derby has a commitment to develop sport as corporate priority, having recently 

opened a £10.8million sports centre this equates to a £30million investment over 5 years. The 

University has seen an significant increase in participation and perfomance across its sporting 

profile and recently entered into professional sport with a franchise in the National Badminton 

League. 


1 sports centre, 1 multi sport hall, 2 AGP’s, 1 grass pitch 


Annual investment in improvements and modifications but no capital builds planned in next 12 

months 


Moderate improvements in indoor sports centre and one AGP resufacing; additonal goal posts 


Looking to develop new membership system. 


Currently working on a programme of developing self managed teams and high performance 


Gym management systems; membership system companies; sports equipment providers 


Gym equipment 


Decision maker up to £100k

BUYER 

University of Hertfordshire Sports Village 

David Connell - Director of Sport 

T: 07793533988 

E: d.b.connell@herts.ac.uk 

W: www.hertssportsvillage.co.uk 

A: De Havilland Campus, Hatfield Business Park, Hatfield AL10 9EU 


Hertfordshire Sports Village provides extensive sports facilities and services to the local 

community, students and staff of the University of Hertfordshire. Our vision is to be Hertfordshire's 

leading facility and service provider for sports, health and fitness. We offer a wide range of facilities 

and services for a variety of users from first experience to elite performers. 


2 


No 


None 


A significant need for increasing external membership sales. We will be employing a new team of 

marketing staff and need to drive various areas of the business forward. 


Need to train staff up with the ability to deliver more formal customer service training in house. 


Marketing, training, CRM systems. 


Decision maker

BUYER 

University of Manchester 

Vicky Foster-Lloyd - Head of Sport 

T: 0161 275 6991 

E: Vicky.Foster-lloyd@manchester.ac.uk 

W: www.sport.manchester.ac.uk 

A: William Kay House, 333 Oxford Road, Manchester M13 9PG 


SPORT Manchester provides facility management, participation opportunities and performance 

sport support to The University of Manchester students, staff and the local community. 


3 


New artificial pitches (x4) installation due to commence in March 2016 


Fitness suite / gym equipment replacement each year in one site 

Refurbishment of gym and changing rooms in another site summer 2017 


Too much to list here! Please see website 


Sport volunteer scheme, Athletic Union Club Committee training, Internships, Coaching awards 


Cardio, weights, flooring, general sports equipment, outdoor facilities maintenance. 


Anything pool related – we don’t operate our pool 


Decision maker

BUYER 

University of Nottingham 

Tom Sherratt - Health and Fitness Manager 

T: 01158467540 

E: tom.sherratt@nottingham.ac.uk 

W: www.nottingham.ac.uk/sport 

A: The Sports Centre, University Park, Nottingham, NG7 2RD 


Our aim is to provide opportunities for students and staff to participate in sport and enjoy health 

and fitness activities at whatever level they choose through our sport and fitness offer. 

We have over 70 student sports clubs, an extensive performance sport programme, over 100 

fitness classes per week, intramural casual sport opportunities and coached introductions to sport. 


3 fitness suites and the fitness class programme across 4 facilities. 


Opening of the David Ross Sports Village in September 2016 


None in light of the above 


We will be marketing our new membership packages from 1st August 2016 as well as raising the 

profile of the new sports village. 


Considering boxercise type training for the full health and fitness team. 


Fitness app software, virtual training, new fitness classes or small group training. 


Direct debit companies, membership management software companies. 


Decision maker

BUYER 

University of Strathclyde 

Anne-Marie Hughes - Head of Sport and Recreation 

T: 0141 5482449 

E: a.m.hughes@strath.ac.uk 

W: www.strath.ac.uk/sport/ 

A: Centre for Sport and Recreation, 347 Cathedral Street, G1 2TB 


The Centre for Sport and Recreation (CSR) within the University of Strathclyde operates on a mixed 

funding model with some centrally supported costs and the balance being self-funded through 

membership activity of the sports centre. 

The strategic aims of CSR within its 2011 – 2016 Strategic Plan are as follows: 

1. To be excellent in the provision of sport, physical activity and recreation opportunities, services 

and support to the One Strathclyde extended community 

2. To provide a high-quality, distinctive Student and Staff Experience 

3. To support Academic and Professional Service departments in pursuit of their strategic aims in 

research, education and knowledge exchange 


1 on University campus that caters for 5,000 members. The planned new build will replace existing 

facilites and cater for ~7,500 members. 


Expected to start the construction of a new Sport & Health facility for the by the end of the year. 


No club refurbishments however looking to plan and guide architects in equipment requirements that 

need to be factored in to construction phase. 


Minimal marketing at this stage. By 2017 we will look to start marketing for the new facility launch. 


Currently undergoing scoping project to understand the programmes that will operate our of the new 

facility. Once this is achieved we can then identify any skill gaps that need addressed. 


Cardio, flooring, LMS, conditioning kit, hall & studio equipment, pool & plant equipment, changing. 

Please specify any categories of suppliers that you definitely don’t want to meet 

Vending as we have a university supplier, anything related to outdoor facilities. 


Decision maker based on making recommendations to project team.

BUYER 

University of Strathclyde 

Neil Brown - Head of Sport and Recreation 

T: 01415482782 

E: n.f.brown@strath.ac.uk 

W: www.strath.ac.uk/sport/ 

A: Centre for Sport and Recreation, 347 Cathedral Street, G1 2TB 


The Centre for Sport and Recreation (CSR) within the University of Strathclyde operates on a mixed 

funding model with some centrally supported costs and the balance being self-funded through 

membership activity of the sports centre. 

The strategic aims of CSR within its 2011 – 2016 Strategic Plan are as follows: 

1. To be excellent in the provision of sport, physical activity and recreation opportunities, services 

and support to the One Strathclyde extended community 

2. To provide a high-quality, distinctive Student and Staff Experience 

3. To support Academic and Professional Service departments in pursuit of their strategic aims in 

research, education and knowledge exchange 


1 on University campus that caters for 5,000 members. The planned new build will replace existing 

facilites and cater for ~7,500 members. 


Expected to start the construction of a new Sport & Health facility for the by the end of the year. 


No club refurbishments however looking to plan and guide architects in equipment requirements that 

need to be factored in to construction phase. 


Minimal marketing at this stage. By 2017 we will look to start marketing for the new facility launch. 


Currently undergoing scoping project to understand the programmes that will operate our of the new 

facility. Once this is achieved we can then identify any skill gaps that need addressed. 


Cardio, flooring, LMS, conditioning kit, hall & studio equipment, pool & plant equipment, changing. 

Please specify any categories of suppliers that you definitely don’t want to meet 

Vending as we have a university supplier, anything related to outdoor facilities. 


Decision maker based on making recommendations to project team.

BUYER 

Wakefield MDC 

Kov Bahadori - Leisure Operations Manager 

Phil Gibson - Active Lifestyles Manager 

T: 01924 307820 

E: kbahadori@wakefield.gov.uk 

E: pgibson@wakefield.gov.uk 

W: www.wakefield.gov.uk 

A: Sport & Active Lifestyles, Floor 3, Wakefield One, Wakefield 


Wakefield Council currently runs 9 sport and leisure facilities. 

The include: Sun Lane Leisure, Pontefract Pool, Knottingley Sport Centre, Castleford Pool, Pugneys 

Country Park, Featherstone Sports Complex, Normanton Pool, Wakefield Golf Course, Thornes 

Park Stadium. 


9 


Planning for 2 new facilities in the next 36 months. 


2 


12 month ongoing marketing programme. 


Customer Service, Safeguarding, Health & Safety, GP ref, individual staff PDP requirements. 


Anything linked to new build swimming pool / sports centres. Sport & Active Lifestyles has a large 

range of facilities covering: golf, watersports, athletics , gymnastics, swimming pools and sports 

centres. 


Responsible for taking decisions on new build design & associated buying for existing facilities.

BUYER 

Wokingham Borough Council 

Angie Gibson - Resources Manager Infrastructure Implementation 

Beverley Thompson - Sport and Leisure Manager 

T: 07824383738 / 07808143646 

E: angie.gibson@wokingham.gov.uk 

E: beverley.thompson@wokingham.gov.uk 

W: www.wokingham.gov.uk 

A: Shute End, Wokingham RG40 1WR 


Local Authority 


None – in team responsible for regenerating existing facilities and delivering new facilities. 


Some new facilities to be delivered within the next 36 months (exact schedule not confirmed yet) 

plus further development plans up to 2024. 


Small refurbishments – main developments long term 


Handled by Beverley Thompson (also attending) 


Sports (indoor and outdoor) especially pitch, pool and lesiure centres plus any ideas for shared use 

sport and community facilities. 


General maintenance suppliers, membership sales. 


Can approve up to £25K directly, recommend for approval amounts over £25K (then approved via 

committee)

SUPPLIER DELEGATES

SUPPLIER 

4 Global Consulting 

Utku Toprakseven - Director 

T: 020 8849 8900 

E: info@DataHubClub.com 

W: www.4global.com 

A: Building 3, Chiswick Business Park 


The DataHub now provides leisure operators and local authorities across the UK with intelligence on 

the inter-dependencies between customers, programmes, workforce and facility planning at every 

site. 

The collaborative DataHub was launched in 2013 as an automated way for all leisure facilities to 

securely bring their leisure management system data together on a daily basis, align it with 

consistent data standards and then access and share business intelligence and best practice, at the 

point of decision. All DataHub Club members now have access to accurate reporting, relative 

benchmarks and actionable operational solutions, based on a central and growing shared repository 

of over 150+ million individual facility visits. Knowing what works best, where and when, is impacting 

physical activity participation and subsequent economic and social returns. As importantly, these 

outcomes are now being accurately monitored and evidenced, creating a continuous cycle of 

improvement. Administered by 4global, access intelligence through modules www.DataHubClub.com 

Reference Site Details 

DataHub Club members include: 

• GLL 

• Places for People 

• 1Life 

• Link4Life 

• Barnsley Premier Leisure 

• Newport Live 

• Chesterfield Borough Council 

• Leeds City Council 

• Craggy Island Climbing Centre 

NGB Partners include: 

• ASA 

• Badminton England 

• England Squash

SUPPLIER 

Active IQ 

Laura Sheasby - Head of Business Development 

T: 01480 467950 

E: laura.sheasby@activeiq.co.uk 

W: www.activeiq.co.uk 

A: Westminster House, Ermine Business Park, Cambridgeshire PE29 6XY 


Discover the opportunities available to you when you become an Active IQ approved centre. 

Active IQ is the UK’s leading awarding organisation for the active leisure, learning and wellbeing 

sector and offer over 100 innovative and dynamic qualifications in a variety of disciplines which are 

available to help support either your own team’s development or your organisation’s learners. 

When you become approved your organisation can access: 

• A host of first-class learning resources 

• Innovative interactive eLearning content 

• Free electronic lecture packs to support learning and assessment 

• An experienced team to provide guideance and support 

Alternatively, gain Active IQ’s professional kite mark for your own in-house training and 

development programmes with our Professional Recognition service. Your training can vary in 

length and in delivery method and context, as long as the training meets the quality guidelines set 

by Active IQ. 

Contact us today and discover the new opportunities you can give your team and/or learners with 

an Active IQ qualification or Active IQ Professional Recognition. 


Active IQ works with Fusion Lifestyle, Freedom Leisure, Everyone Active, Warrington Livewire, 

and many more.

SUPPLIER 

Alliance Leisure 

James Foley - Business Development 

T: 07737086110 

E: james@allianceleisure.co.uk 

W: www.allianceleisure.co.uk 

A: 24 Angel Crescent, Bridgwater, Somerset TA6 3EW 


Alliance Leisure provide a unique solution to Local Authorities and Trusts wishing to develop 

quality leisure facilities with or without the need for capital expenditure, and supporting the 

business to deliver real results with the aid of our Client Support, Marketing and Training 

Academy solutions. 

APSE and UKActive award finalists for their Design, Build, Fund and Partnership service, Alliance 

have delivered over 100 projects with an investment into UK leisure of more than £60million. 

Bringing innovation to the traditional leisure market including Spa, Bowling, High Ropes, Extreme 

and Adventure Climbing, Alliance case studies show how they have transformed facilities, 

bringing significant added value in respect of affordability, cost certainty, risk reduction and speed 

of delivery. 

To find out more please visit www.allianceleisure.co.uk or contact us on 01278 444944. 


Alliance Leisure support hundreds of leisure facilities across the UK and has completed over 100 

faciluty redeveloments. Our clients include leading leisure trusts and social enterprises along with 

local authorities and hotel chains. 

A sample of our clients include: 1610, GLL, Your Leisure, Active Nation, Halo, Freedom Leisure, 

Finesse Leisure, Sencio and many more.

SUPPLIER 

Babcock Training Ltd 

Mike Kent - Operations Manager 

T: 07912066222 

E: michael.kent2@babcockinternational.com 

W: www.babcockinternational.com 

A: Motorpoint Arena, 3rd Floor, Mary Anne Street, Cardiff CF10 2EQ 


Babcock Training Ltd is a FTSE 100 company with an extensive track record of designing 

workforce development solutions with the customer brand at the forefront for a wide range of 

private and public sector businesses. We have been supporting the delivery of NVQs and latterly 

Apprenticeships since the early 1990s with a track record spanning 20 years. Working across 

multiple sectors, we support over 20,000 apprentices per annum across England, Scotland, Wales 

and Northern Ireland, deploying in excess of 800 highly skilled delivery and support staff. 

Our expertise in the Active Leisure sector spans many years; we are currently supporting over 1200 

active leisure apprentices across the UK, we have a demonstrable track record in delivering market 

leading apprenticeship programmes across the sector working with a range of large and small 

sector employers. 


Babcock engage with a number of organisations ranging from large organisations such as Q 

Hotels, Kingswood and Marriot Hotels. Babcock also has extensive knowledge and experience of 

working with smaller employers ranging from SMEs through to local trusts. 

An example where we worked towards a specific goal with an employer was with Conwy Council 

and their leisure facilities. There was a particular need to improve the customer retention as well as 

the technical capabilities of the staff, both new and existing. A specific Apprenticeship programme 

was put into place with the authority which covered not only the specific components of the 

Apprenticeship but also needs such as social and personal skills of the Apprentices. 

Babcock also supported the recruitment of the Apprentices towards this programme and the 

success was measurable with a 90% success rate on the scheme, along with customer service 

satisfaction scores being 15% higher from customers direct contact with the Apprentices rather than 

the casual staff in place.

SUPPLIER 

Bigwave media 

Nick Masson - Sales Director 

Simon Beer - Digital Director 

T: 0845 6432385 

E: nickmasson@bigwavemedia.co.uk 

E: simonbeer@bigwavemedia.co.uk 

W: www.bigwavemedia.co.uk 

A: 1st Floor, Exeland House, Exeter EX4 3BR 


Bigwave media is a full service, leisure focused, marketing agency providing innovative and cost 

effective marketing support. 

With three core services, Bigwave designers, developers and marketers are all housed under one 

roof, working closely together to create dynamic and creative marketing solutions across: 

Design services - A large team of in-house graphic designers and branding experts, fanatical 

about injecting quality and creativity into your projects. 

Digital services - Highly targeted marketing to deliver the best results for your budget across web, 

social, PPC and mobile. 

Results services – Driving results for your business with campaign management, consultancy, 

auditing and customer experience management. 

With your business knowledge and our industry experience we can work in partnership to provide 

you with exceptional marketing support. 


Currently working with over 200 clients across 400+ facilities in the UK, Bigwave media specialise 

in the provision of marketing services for the leisure, tourism, cultural, arts and entertainment 

industries with local government & social enterprise markets across the UK. Clients include: 

Sporta, Quest, Debit Finance, Leisure-net, 4Global/The DataHub, Active Northumberland, Halo 

Leisure, Inverclyde Leisure, Teignbridge District Council, Bay Leisure, Circadian Trust, SOLL 

Leisure, LiveWire Warrington, Link4Life, Sam Faires, Exeter University.

SUPPLIER 

Bonasystems Europe 

John Wright - Business Development Director 

T: 01442 927100 

E: johnwright@bonasystems.com 

W: www.bonasystems.com 

A: The Imex Building, 575-599 Maxted Road, Herts HP2 7DX 


Bonasystems is the UK’s leading provider of specialist floorcare cleaning and anti-slip products, 

services and consulting. 

Supporting Health & Safety compliance across the leisure sector, Bonasystems’ solutions 

significantly reduce the likelihood of slip risk. In a recent survey we found that only 20% of wet 

leisure floors achieved HSE safety benchmarks… but 80% could be compliant with correct cleaning 

i.e. no up-front costs for new floors or anti-slip treatments. 

Given slips are the largest cause of accident in the sector, and in the context of recent changes in 

health & safety sentencing guidelines (dramatically raising fine levels), now is the time to better 

understand your slip risk and how to mitigate it. 

Poor cleanliness, particularly in changing rooms, is the biggest contributor to detractor NPS scores. 

Bonasystems’ products can help you to drive up standards and, importantly, save labour costs – 

meaning that overall your cleaning costs may well fall. 


Virgin Active, Glasgow Life, Active Nation, Places for People Leisure

SUPPLIER 

Bowling Vision Ltd 

Robert Smedley - Capital Equipment Sales Manager 

T: 01536 412244 

E: robert.smedley@bowlingvision.com 

W: www.bowlingvision.com 

A: 2 Bushacre Court, Garrard Way, Kettering NN16 8TD 


Bowling Vision Ltd is the exclusive distributor for Brunswick Bowling and Brunswick Billiards 

products for UK and Ireland. 

Bowling Vision was set up in 2006 by former Brunswick bowling employees and is now the largest 

UK based supplier of Bowling equipment to the UK and Ireland markets. The staff at Bowling Vision 

have a great wealth of experience in the bowling industry with the directors and Capital Equipment 

Sales Manager in the business collectively for over 120 years so the knowledge base available is 

second to none. We are proud of our association with Brunswick Bowling, the leading and foremost 

quality brand leading bowling manufacturer, that provides our customers with the most innovative 

reliable and low maintenance bowling equipment available to provide the very best for their bowling 

customers. 


Bowling Vision is the preferred bowling equipment partner and supplier to Alliance Leisure Services. 

We supply the major players in the UK bowling market – Namco , the Original Bowling company , 

Tenpin as well as many independent operators.

SUPPLIER 

Createability Ltd 

Jonathan Brooks-Martin - Business Development Manager 

Brian Thompson - Sales Director 

T: 08450704321 

E: info@createability.co.uk 

W: www.createability.co.uk 

A: First Floor Oakmount House, Chandlers Ford SO53 2LH 


CREATEABILITY is a highly regarded design and construction company that specialises in 

delivering bespoke environments for the leisure, corporate and education sectors. Established in 

1994, we transform buildings to create attractive, functional and cost-effective spaces that not only 

meet the needs of your customers and staff, but also work to achieve a valuable return on your 

investment. 

Highly experienced, we have successfully delivered more than 500 projects totalling £50m, on time 

and within budget. We differ from other companies by focusing on people, not plans, and we offer 

a one-stop shop for our clients. By taking initial concepts from the design and planning phases 

right through to construction, and working closely with our clients throughout the process, we can 

turn your vision into a reality. 

CHAS, Constructionline, SAFEcontractor and ISO9001 accredited, so you can rest assured your 

project is in safe hands. 


Your Leisure 

Greenwich Leisure Ltd 

Places for People 

Rhondda Cynon Taf 

Alliance Leisure Ltd 

Nuffield Health 

Crown Golf 

Celtic Community Leisure 

Kirklees Active 

Rush Fitness 

Technogym 

Life Fitness 

And many many more in the last 20 years

SUPPLIER 

Cybex International UK 

Tony Vaughan - Key Account Manager 

T: 0845 606 0228 / 07796 998850 

E: tvaughan@cybexintl.com 

W: www.cybexintl.com 

A: Premier House, Beveridge Lane, Leicestershire LE67 1TB 


Cybex International is a leading manufacturer of premium commercial fitness equipment. The 

company’s dedication to exercise science, through the Cybex Institute, leads the fitness industry in 

the development of exercise machines that enhance human performance. With over 90 patents, 

Cybex equipment is innovative in design, durable in structure and engineered to be 

biomechanically correct to produce optimum results with minimum stress on the body. 

Cybex manufactures the industry’s largest range of strength equipment with over 150 unique 

pieces including the new Prestige Strength VRS and Eagle NX selectorised lines, the Bravo 

functional training series, plate loaded, free weights and Big Iron power racks. Its cardio range 

includes treadmills, bikes, the patented Arc Trainer and the all-new SPARC Trainer, a self-powered 

high intensity training machine. Cybex also manufactures a full range of IFI stage 2 accredited 

equipment. 

Cybex provides custom 3D CAD design and bespoke marketing packages, flexible financing, 

ongoing service and warranty support and over 30 REPs accredited seminars across the UK. 


Nuffield Health, Snap Fitness, Northampton Borough Council, Telford & Wrekin Council, 

URBANFITNESS London, National Aquatic Centre Dublin, Metro Fitness, University of Nottingham, 

University of Liverpool, Help for Heroes – Tedworth House & Phoenix House Recovery Centre, 

Champneys Health Resorts, BodyPower Personal Training Studios, Sole Fitness, SportHouse, 

Toxteth Fire Fit Hub.

SUPPLIER 

DataHub 

Alex Burrows - Director 

Nina Vistisen - DataHub Account Manager 

T: 020 8849 8900 

E: info@DataHubClub.com 

E: nina.vistisen@4global.com 

W: www.DataHubClub.com 

A: Building 3, Chiswick Business Park 


The DataHub now provides leisure operators and local authorities across the UK with intelligence on 

the inter-dependencies between customers, programmes, workforce and facility planning at every 

site. 

The collaborative DataHub was launched in 2013 as an automated way for all leisure facilities to 

securely bring their leisure management system data together on a daily basis, align it with 

consistent data standards and then access and share business intelligence and best practice, at the 

point of decision. All DataHub Club members now have access to accurate reporting, relative 

benchmarks and actionable operational solutions, based on a central and growing shared repository 

of over 150+ million individual facility visits. Knowing what works best, where and when, is impacting 

physical activity participation and subsequent economic and social returns. As importantly, these 

outcomes are now being accurately monitored and evidenced, creating a continuous cycle of 

improvement. Administered by 4global, access intelligence through modules www.DataHubClub.com 


DataHub Club members include: 

• GLL 

• Places for People 

• 1Life 

• Link4Life 

• Barnsley Premier Leisure 

• Newport Live 

• Chesterfield Borough Council 

• Leeds City Council 

• Craggy Island Climbing Centre 

NGB Partners include: 

• ASA 

• Badminton England 

• England Squash

SUPPLIER 

DFC 

David Mellor - Head of Business Development 

T: 01908 422000 

E: sales@debitfinance.co.uk 

W: www.debitfinance.co.uk 

A: 16 Davy Avenue, Knowlhill, Milton Keynes MK5 8PL 


DFC are a leading full service direct debit collection company, providing cash flow solutions to happy 

clients from all over the UK. 

At DFC, we do more than simply collect your subscriptions. We pride ourselves on our ability to 

deliver an outstanding service and fantastic value for money. Having worked extensively within the 

leisure industry, we can say that our input has been paramount in helping a large number of leisure 

providers continually grow. 

Our desire to incorporate the latest technology into each and every aspect of our business means 

that we can proudly provide unprecedented customer service, along with total transparency. The 

result is clear pricing and no hidden extras. 

With DFC you can expect more billing, greater credit control and increased compliance. Our in-depth 

reporting and analytics will give you an insight into your best paying members, alongside 

opportunities for improved collection rates. 

At DFC, we do more. Above all, we will always go out of our way to deliver on our promises. 


BH Live, Circadian Leisure, Oldham Community Leisure, Wigan Leisure & Culture Trust, Portsmouth 

University, Nottigham Trent University, 24/7 Fitness.

SUPPLIER 

DNA Performance Ltd 

John Grisby - Managing Partner 

T: 020 3394 0451 

E: jwg@dnaperformanceltd.com 

W: www.dnaperformanceltd.com 

A: 77 Shaftesbury Way, Greater London TW2 5RP 


DNA helps company CEO-MDs scale/grow or transition back to the lifecycle phase of 

entrepreneurial dynamic. We use ‘best in class’ structure and process to help leaders and their 

team’s avoid company premature ageing, by maintaining entrepreneurial flexibility and improving 

performance. As a result of our support key leaders are released from the stress of daily ‘firefighting’ 

and are able to invest energy in delivering strategic agendas and role performance. 

We do this by focusing on; 

• Functional Structure: Implement ‘Best in Class’ Company Lifecycle structure specifically 

designed for SME’s and Middle Market Companies. 

• Collaborative Process: Enable the Owner and Leadership Team to become self-developing by 

learning to solve their own problems - not having to rely on costly business coaches, strategic 

consultants or turnaround specialists. 

• Capacity and Improving Capability: Develop Owner and Leadership Team skill to effectively lead 

and mange at each stage of company lifecycle growth 

• Common Vision, Mission and Values: Help improve or adapt company’s purpose or existence 


• Seventh Generation Family Owned Business (UK) increase market share and leadership 

performance and BoD development (£20M Turnover) 

• Founder/MD of a PR firm (US/UK) plan transition to next stage of business/role lifecycle growth 

by focusing on core US business 

• Founder/CEO and Executive Directors of a national CIC to set long-term strategic vision, expand 

nationally, attract appropriate investors and create high quality, engaging structured CEO/MD 

advisory and development programmes. 

• CEO/Core Senior Management Team of a national charity (UK) design, articulate and deliver on 

a formidable strategic growth plan (roles/company) that include a strategic partnership with a 

global charity that would potentially transform revenue from £2.5 million to £12 million. 

• Creative Director of a UK Men’s Boutique Fashion House understand his role as a potential c- 

owner in the business and develop a plan for ‘next level’ professional 

growth/development/performance. 

• Founder/Owner of a UK online e-learning platform develop UK/International commercial and 

strategic relationships strategy to scale from a start-up business to US acquisition three years. 

• Spanish family publishing business expand international sales and distribution channels and in 

Europe, US and Middle East.

SUPPLIER 

Escape Fitness Limited 

Richard Burton - UK Key Accounts Manager 

T: 01733313535 

E: richard.burton@escapefitness.com 

W: www.escapefitness.com 

A: Eastwood House, Cygnet Park, Peterborough. PE7 8FD 


Escape Fitness are leaders in functional training solution provision, supplying public sector and 

private organisations across nearly 80 countries across the globe. Escape Fitness are known for 

their innovative products, solutions and support mechanisms. We look to create fantastic spaces 

with great design, expectional equipment, specialist flooring and supporting education to gain 

inviting and engaging solutions. Originally known for our excellent free weight offering, Escape 

Fitness have a range of functional training, free weight and studio products all designed by our 

creative company and are supported with flooring and education solutions. 

We look to work in partnership with operators to ensure we work together to create solutions 

required to enable progression of their business. 


GLL 

Places For People 

Parkwood 

easy Gym 

Anytime Fitness 

Edinburgh Leisure

SUPPLIER 

Gladstone Health & Leisure 

Antony Davies - Sales Manager 

Deborah Blythe - Regional Sales Manager 

T: 01491 201010 / 07881 013859 

E: sales@gladstonemrm.com 

E: dblythe@gladstonemrm.com 

W: www.gladstonemrm.com 

A: Lupton Road, Wallingford, Oxfordshire, OX10 8AS 


Gladstone Health & Leisure has been at the forefront of leisure management software technology 

for 35 years. We are the trusted software partner for leisure centres, sports facilities, universities 

and health clubs across the UK and Ireland. 

More than 30,000 licensed users rely on our membership, bookings, check-in, security, point of 

sale and business intelligence applications everyday. Millions of members also benefit from our 

products by booking, signing up for memberships and making payments on the web, on their 

smartphones or through self-service kiosks twenty-four seven. 


Active Newham, Sports Direct, Bath University, Edinburgh Leisure, Celtic Leisure, Oldham 

Community Leisure, Everyone Active, Fusion Lifestyle

SUPPLIER 

GYMetrix Ltd 

Adam Bright - Consultant 

T: 07917674937 

E: adam@gymetrix.co.uk 

W: www.gymetrix.co.uk 

A: 364, 12 South Bridge, Edinburgh 


GYMetrix is the first company in the gym industry to attach discrete wireless sensors to gym 

equipment and measure how much the equipment gets used. 

We can then work out how to optimise the types, quantities and locations of equipment to maximise 

the customers experience and the gyms investment in equipment. 

Knowing what customer demand is for gym equipment, before buying the equipment, prevents 

buying equipment that will be under-utilised and be a waste of money for operators. 

As well as collecting hard data from the sensors we also conduct customer surveys asking 

equipment specific questions. 

Simply we optimise the gym customers experience and operators’ investment in equipment by 

ensuring customers have 'enough equipment of their choice'. Either through adjusting the 

'equipment supply' or adjusting their 'demand choices' or a combination of both. 


Virgin Active, David Lloyd, Gym Group, Pure Gym, Xercise4Less, Nuffield Health, Everyone Active, 

SIV Ltd, Leeds Council, States of Jersey, Halo, Lesiure, Edinburgh Leisure, Impulse Leisure, 

Edinburgh University, Leeds University, Birmingham University, York University, Edge Hill 

University and many more.

SUPPLIER 

Hattrick Marketing 

Andy Kidd - MD 

T: 07967 824629 

E: andy.kidd@hattrickmarketing.com 

W: www.hattrickmarketing.com 

A: The Blue Building, Whites Grounds, London. SE1 3LA 


We are a full service marketing agency specialising in the UK leisure, sport and hospitality industry. 

At Hattrick, we help our clients sell things, effectively, time after time. 

Our 12 years of experience in our industry means we can manage all your marketing needs 

including; 

• Branding 

• Marketing consultancy 

• Sales promotions 

• Digital marketing 

• Social media 

• Design 

• Media planning & buying 

• Market segmentation 


• Fusion Lifestyle 

• University of East Anglia 

• Xercise4Less 

• Slough Community Leisure 

• London South Bank University 

• Life Leisure 

• Marriott Hotels 

• Warwick University 

• activeNewham 

• 3d Leisure

SUPPLIER 

Leisure-net Solutions Ltd 

Alice Ladbrooke - Marketing & Account Executive 

T: 01603 814233 

E: aliceladbrooke@leisure-net.org 

W: www.leisure-net.org 

A: Park Farm, Hethersett, Norfolk NR9 3DL 


Leisure-net Solutions are the leading provider of customer insight, business intelligence 

and consultation services to the cultural services, active leisure and health and fitness industries. 

Leisure-net work with leading industry organisations, local authorities and leisure and cultural 

trusts, as well as private sector operators and suppliers, helping them to understand their 

customers' and clients' needs and aspirations, and to deliver innovative service improvement 

initiatives. 

We deliver a bespoke Customer Insight Platform which is used by over 20 leading leisure 

operators for recording customer comments, NPS scores, mystery visit, staff recognition surveys 

and bespoke survey options. Our most popular service ‘feedback – Focus’ had 11,493 comments 

input in 2015. Data is routinely benchmarked against our unique database, giving our clients 

valuable insight about how they perform against industry standards in their sector. 

We are proud to be part of #DataHubClub. 

If you would like a free trial of any of our services please email aliceladbrooke@leisure-net.org. 


We work with many clients who have multiple accounts with us including 1Life, Active 

Northumberland, Your Leisure, Freedom Leisure, Places for People, Active Luton and Marriott 

Hotels. One client that uses a number of our different services is UEA Sportspark.

SUPPLIER 

Les Mills UK 

Matt Adey - Business Development Director 

Wendy Coulson - Commercial Director 

T: 020 7264 0200 

E: matt.adey@lesmills.com 

E: wendy.coulson@lesmills.com 

W: www.lesmills.com/uk 

A: 1 Alie Street, Aldgate, London E1 8DE 


Les Mills is a global fitness industry leader that’s unmatched in its ability to produce unbeatable 

group fitness and team training programs and optimize group exercise performance in facilities 

worldwide. 

Every year Les Mills invests over $200m creating and distributing 13 of the world’s most popular 

exercise programs. These include BODYPUMP (weights), BODYCOMBAT (martial arts), 

RPM (indoor cycling) and LES MILLS GRIT (high-intensity interval training). 

Consistently raising the bar using a process painstakingly developed over the last 30 years, Les 

Mills renews each program every three months with new choreography, licensed music and 

instructor guidelines. This is complemented by state-of-the art instructor training, marketing 

material and a unique Group Fitness Management system designed to help facilities maximize the 

business potential of top quality group fitness. 

Les Mills continual innovation has also led to the creation of an award winning range of SMART 

TECH exercise equipment, technology-based virtual classes and entry into the world of children’s 

programming. 


• David Lloyd Leisure 

• Virgin Active 

• Nuffield Health 

• Fitness First 

• Serco 

• Freedom 

• The Gym Group 

• Pure Gym 

+ Many more local independents and local trusts

SUPPLIER 

Life Fitness 

Craig Cocking - Public Sector Development 

Andy Mclaughlan - Public Sector Development Manager 

T: 01353 660417 

E: craig.cocking@lifefitness.com 

E: andy.mclaughlan@lifefitness.com 

W: www.lifefitness.co.uk 

A: Queen Adelaide, Ely CB7 4UB 


Life Fitness has a wealth of experience within the rapidly evolving Education, Local Authority and 

Trust sectors. We understand the pressures to be commercially aware and socially responsible, 

whilst meeting the health and wellbeing needs of your members and students. 

As a long-standing sponsor and participant within ukactive, Sporta and CIMSPA, we are very 

conscious of the current challenges. We have a broad range of skills, experience and products to 

support your objectives, and work together to provide solutions to meet these challenges. 

We also recognise how technological advances are affecting all of our lives, at home, in the 

workplace and in the community. Our unique approach to technology will support you to create an 

immersive digital experience for your customers, which ultimately lead to increased participation 

and retention. 


• Fusion Lifestyle 

• Sandwell Leisure Trust 

• Doncaster Cultural and Leisure Trust 

• Edinburgh Leisure 

• Glasgow Life 

• Brio Leisure 

• Sefton Council 

• University of Nottingham 

• University of Surrey 

• University of East Anglia 

• University of Leicester

SUPPLIER 

Matrix Fitness 

Steven Scales - Area Sales Manager 

Jamie Cartwright - Head of eGym uk 

T: 07501224468 / 07816601644 

E: steven.scales@matrixfitness.co.uk 

E: jamie.cartwright@matrixfitness.co.uk 

W: uk.matrixfitness.com 

A: Matrix Fitness, Bellringer Rd, Stoke-on-trent, Staffordshire 

ST4 8GZ 


Matrix Fitness is the commercial division of Johnson Health Tech Co. Ltd. (JHT) which was 

founded in 1975, and is the world’s fastest-growing commercial fitness brand. Preferred by some of 

the world’s finest health clubs, hotels, and resorts, Matrix supplies a complete range of premium, 

commercial grade cardiovascular and strength training equipment, and integrated technology 

solutions to enable you to create an inspirational fitness environment for your guests, with minimal 

effort for you, regardless of size or budget. 

The Matrix ethos spurs innovation and values creative problem solving, and we strive to offer 

equipment that will captivate your guests, is easy to maintain, and delivers the best return on 

investment. With almost four decades of industry experience, and a deep understanding of user 

behaviour, we know what is expected from commercial fitness equipment, and our company’s goal 

is to help you to deliver that and more. 


ICG 

ZIVA 

eGym 

Lifetime Training 

Instructability 

Women’s Sports Trust

SUPPLIER 

Max Associates 

Lisa Forsyth - Director 

Dan Reynolds - Consultant 

T: 07724001773 / 07837917621 

E: lisa@max-associates.com 

E: dan@max-associates.com 

W: www.max-associates.com 

A: The Chestnuts, Bishops Sutton, Hants, SO21 0AW 


Established in 2000, Max Associates has extensive experience working with Local Authorities, 

Trusts, Education and Voluntary sectors in the planning and delivery of leisure, sport and active 

recreation. 

Our expertise includes: 

• Leisure / Culture demand & supply assessments 

• Facility Strategies / options evaluations 

• Outdoor pitch strategies 

• Management options appraisals 

• Site options appraisals 

• Business and financial modelling 

• Leisure and Cultural services procurement 

• Service reviews 

• Establishment of sport and leisure enterprises 

• Performance review 

• Contract monitoring 

• Stakeholder consultation 


In December 2013 Max Associates and Alliance Leisure Services (ALS) undertook a feasibility study 

for Ards Borough Council for the re-provision of Ards Leisure Centre. 

Prior to developing the design specification, we reviewed current performance, market trends, 

demographics, competition and undertook consultation. We used this information to determine 

current and anticipated needs of a new facility including both key sports facilities and other more 

commercial activity that would drive overall usage and income and reduce the on-going subsidy 

required for the Centre. The facility mix we proposed included; 25m pool and learner pool 6 court, 

sports hall, 100 station gym, multi-purpose meeting rooms, urban Gym – (adventure play and 

gymnastics features that make traditional soft play more accessible and exciting to a wider 

audience), boutique 10 pin bowling, spa and health suite, catering and ancillary facilities. 

We worked with ALS to develop an innovative design that not only met demands for traditional 

facilities (swimming and sports hall) but also included indoor leisure entertainment facilities that 

would draw typical ‘non-users’ into the centre. By adding the more commercial activities the new 

facility is projected to achieve operational savings in excess of £400k per annum, whilst ensuring the 

capital costs remained within the budget envelope. 

The Council is currently at build stage with it due to open in 2017.

SUPPLIER 

MYZONE 

Jonathan Monks - Director, EMEA 

T: 0115 7773333 

E: jonathan.monks@myzone.org 

W: www.myzone.org 

A: 5th Floor, Market Square House, Nottingham, NG1 6FG 


At MYZONE we reward effort to solve the pervasive problem of ‘diminishing motivation within 

exercisers’ by leveraging the most relevant wearable technology for gym users, to motivate 

sustained exercise adherance. 

The platform achieves its purpose using feedback loops, gamification, social accountability tools 

and has been acclaimed by fitness, technology, and lifetsyle consumer media as one of the World’s 

leading Exercise Trackers. 

For Leisure Operators, we provide a member engagement system that enhances the fitness 

experience, drives revenue, and capitalises on the ACSM’s number one global fitness trend for 

2016, wearable technology. 


Bannatynes, Blackburn Council, Fitness First, Exxon mobil, Oxford Brookes University, Speedflex, 

RAF, Surrey Sports park, PFP leisure, O2 Telefonica, Fusion Lifestyle, 1life, Active4less, 

Heartcore, Blackpool Council, Village Hotels.

SUPPLIER 

National Benchmarking Service 

Alison Dack - NBS Coordinator 

T: 01603 813703 

E: alison.dack@questnbs.org 

W: www.questnbs.org 

A: Park Farm, Hethersett, Norwich, NR9 3DL 


The National Benchmarking Service (NBS) is a partnership approach to providing critical data on 

the performance of leisure facilities. A partnership bringing together the expertise of Leisure-net 

Solutions, and the Sport Industry Research Centre working on behalf of Sport England to provide 

rigorous and valuable analysis on participation, financial, management and customer satisfaction 

data, in association with 4Global and Max Associates. 

NBS offers benchmarked performance measurement, valuable information in reporting to 

stakeholders, performance management to achieve continuous improvement in service provision 

and performance compared with four categories- type of centre, socioeconomics, size & 

management type. 

Full NBS presents and analyses performance of a leisure facility, including customer access 

/ satisfaction levels, identifies a catchment area maps and report on financial and utilisation 

performance. 

All clients have an online platform for easy submission of data and reporting, dynamic and static 

benchmarking of reports, updated Key Performance Indicator reporting format, personalised report 

with 1 to 1 Report Interpretation Session and paperless customer satisfaction survey (optional). 


Fusion Lifestyle, Parkwood Community Leisure, Everyone Active

SUPPLIER 

Nurturing Skills 

Lesley Aitken - Director 

T: 07815800939 

E: lesley@nurturingskills.com 

W: www.nurturingskills.com 

A: 14a Norton Village, Runcorn, Cheshire, WA76PZ 


Nurturing Skills specialise in getting measurable results from the investment you put into any kind 

of sales training or sales support. 

And the best way to do that? Work with us. We have a proven track record of exceeding sales 

targets for new and refurbished sites, as well as increasing sales performance via staff training. 

We will help you nurture your peoples’ skills and your business to GROW more leads; CONVERT 

more leads & BOOST your sales. Our aim is to make sure your sales machine is working 

efficiently, your sales funnel is healthy and your people are skilled to deliver the customer 

experience your customers deserve. 

We don't believe in the "one size fits all approach". YOU WILL NOT get pre-printed, off the shelf 

"text book selling courses" from us or standard lead growth or marketing plans. We work with you 

and for you to implement CUSTOMISED - result based strategies. 


Some of our clients include: 

Trafford Leisure 

MacDonald Hotels 

Barnsley Premier Leisure 

Matrix Fitness 


Gaurdian Media Group 

Regency Fitness

SUPPLIER 

Poolview Limited 

Robin McGloughlin - Business Development Director 

T: 07768746789 

E: robinmcgloughlin@poolview.co.uk 

W: www.poolview.co.uk 

A: Newark Storage Bowbridge Office, Notts, NG24 4EQ 


Providers of Safer Swimmer Systems including - Swimming Pool Underwater Camera Monitoring 

and Recording Systems, Drowning Detection Systems – SwimEye and SenTag 

Our core product is "Poolview" - an above and below water camera system which relays live “realtime” 

images back to designated lifeguard positions. We can effectively increase the safety of your 

swimmers and provide “additional essential vision” to Lifeguards utilizing the 10:20 scan system. 

SwimEye – is a computerised detection system which “reads” the images from below water 

cameras and alarms when a swimmer gets into difficulty. 

SenTag - is an intelligent wristband technology which detects possible drowning incidents 

The key benefits for Leisure Managers are increased flexibility and an opportunity to reduce 

overheads without compromising safety – we offer alternative lifeguard rotation matrices in 

conjunction with a reviewed swimming programme and help you to build your business case for an 

installation. Our strengths lie with our industry experience, excellent customer relationships, 

attention to detail, response times and high quality workmanship. Poolview – “Challenging 

Preconceived Ideas”. 


Places for People: The Triangle, Pavilions in the Park, Dorking LC, Wycombe LC, West Bromwich 

LC, Felixstowe, Farnham LC, Farnborough LC 

SLM/Everyone Active: Redcar LC, Aylesbury Aquavale, Westminster Lodge 

Serco: Basingstoke Aquadrome, Wet and Wild Newcastle

SUPPLIER 

Precor 

Andrew Dearling - National Business Development Manager 

T: 01276 404900 

E: andrew.dearling@precor.com 

W: www.precor.com 

A: Theta Building, Lyon Way, Surrey, GU16 7ER 


For over 35 years, Precor has driven fitness forward. We continue that heritage every day, by 

advancing what’s possible in design innovation, member experience and service. 

2015 saw Precor add Queenax functional training to its product portfolio, as well as announcing its 

exclusive partnership with Spinning®, the world leader in indoor cycling, which will see the launch of 

three new Spinner bikes in 2016. In addition, 2016 will see an assortment of exciting new products 

released, further details of which will be announced throughout the year. 

Precor is part of the Amer Sports Corporation, one of the world’s leading sports equipment 

companies, with other internationally recognised brands including Wilson, Suunto, and Salomon. 


easyGym, Sports Direct, Places for People, Parkwood Leisure, The énergie Group incorporating 

Fit4Less, Fitness4Less, Anytime Fitness, 3d Leisure, Active Nation, Hilton Hotels, David Lloyd, 

Thistle Hotels plus single site operators, universities and local authorities.

SUPPLIER 

Premier Global 

Marc Thornton - Sales Director 

Karl Musgrove - Area Development Manager 

T: 01480 482550 

E: Marc.thornton@premierglobal.co.uk 

E: Karl.musgrove@premierglobal.co.uk 

W: www.premierglobal.co.uk 

A: Wellbeck House, Ermine Business Park, Cambs, PE29 6XY 


Premier Training International is the leading health and fitness industry training provider. Over the 

past 24 years, Premier Training International has built a first class reputation in delivering quality 

vocational education and has some of the strongest sports scientists and industry experts helping 

shape syllabuses and training delivery. The company vision was, and remains today, to raise 

standards throughout the health and fitness industry. 

Dedicated to training and developing individuals within the sector; from school leavers and people 

changing careers, to professional fitness and sports people looking to develop their skills and with 

training locations nationwide, Premier Training International has courses to suit you and provides 

the perfect platform to launch and propel your career in the health and fitness industry. 


Club Operators, Colleges

SUPPLIER 

Pulse Fitness 

Neil Mosley - Director of Education 

Liam Lister - Sales Manager, Eastern Region 

T: 07740698168 / 07767826765 

E: neil.mosley@pulsefitness.com 

E: liam.lister@pulsefitness.com 

W: www.PulseFitness.com 

A: Radnor Park, Greenfield Road, Congleton CW12 4TW 


Pulse Fitness is a leading global provider of fitness and leisure solutions with over three decades of 

experience in researching, designing and installing pioneering technological fitness equipment to 

educate, motivate and engage all users. 

Working with clients as strategic leisure development partners, Pulse is able to offer a huge range 

of services encompassing design, build, facility management and business support. 

Along with an award winning portfolio of over 100 pieces of equipment Pulse also offers design, 

build and project management solutions for sustainable, luxurious leisure developments and 

complete operational facilities. 

With technology at the heart of our business Pulse has also launched a new digital fitness tracker 

which will connect member’s fitness, everywhere. This one-of-a-kind product provides a complete 

tracking solution for members and operators and will include an in-gym kiosk as well as a premium 

mobile app. Both options will provide members with a quick, hassle-free way of recording activity 

while also providing operators with a strong retention tool. 

UK based Pulse has provided support to over 10,000 fitness facilities in 32 countries across five 

continents and currently supports 100 UK clubs while also operating 10 fitness, leisure and soccer 

centres. 


Waterlane Leisure Centre, Lowestoft, Suffolk, NR32 2NH 

iGym London, Imperial College Acton Campus, Victoria Road, W3 6BL London

SUPPLIER 

PayAsUGym 

Akshay Loomba - Head of Sales 

T: 07877526217 

E: akshay@payasugym.com 

W: www.payasugym.com 

A: Unit 25.1 Coda Studios, 189 Munster Road, SW6 6AW 


PayAsUGym is the UK’s only fitness marketplace. 

We provide a shop window for venues to showcase their facilities to a UK audience of millions, 

generating additional revenue through the bookings they receive and making their business more 

competitive through the data and customer feedback we provide. 

With more than 2,500 participating gyms and health clubs nationwide, PayAsUGym now 

generates over 3 million searches from customers looking to get in to health and fitness. We give 

you the platform to compete for these customers. 

• Free to list your clubs 

• Be seen by thousands of new customers 

• Generate additional revenue through pass sales 

• Access customer data and insight gained from our 6 years experience in the market, working 

with more than 2,500 fitness clubs 

• Set and control your own prices using our marketing leading Partner Portal 

• Respond to customer feedback, share on social media 

• See how you rank compared to local competitors 


GLL, Livingwell, Total Fitness, Xercise4Less, Everyone Active, Freedom Leisure, Roko Health 

Clubs, Culture and Sport Glasgow, Fitspace, YMCA

SUPPLIER 

Quest & Right Directions 

Caroline Constantine - Managing Director 

Gill Twell - Head of Quest Operations 

T: 01582 840098 

E: caroline@rightdirections.co.uk 

E: gill@rightdirections.co.uk 

W: www.rightdirections.co.uk 

A: The Stables, Gaddesden Row, Hemel Hempstead HP2 6HG 


Right Directions (Management) Limited has been established since September 2004. 

We provide health and safety, environmental management and quality management consultancy to 

a variety of sectors including Sport & Leisure. We are a support service, which helps facilities 

improve their quality management, health and safety systems, environmental procedures and 

customer service through training, audits and mystery visits. 

We have a range of IT based products to make life simpler for managers, such as accident analysis 

and performance management. 

Right Directions have grown organically over the last 10 years purely through word of mouth, works 

with over 800 leisure facilities and has a team of 19 staff to support the facilities. 

Right Directions have managed Quest on behalf of Sport England for over 3 years, deliver Flame 

Assessments for 2 years and ukactive CoP for 3 years. 


Quest- We work with over 700 Leisure Centres, CSPNs, Universities and Sports Development 

teams, providing them all with a comprehensive assessment and report to assist in driving their 

businesses and organisations forward. 

Right Directions- Oxygen Free Jumping, we have embedded all their health and safety and food 

safety processes, through procedures and on site training and support.

SUPPLIER 

Stages Cycling 

Elena Lapetra - Commercial Director 

T: 01582 840098 

E: caroline@rightdirections.co.uk 

W: www.rightdirections.co.uk 

A: The Stables, Gaddesden Row, Hemel Hempstead HP2 6HG 


Stages Cycling has many stories to tell… 

We’re proud to tell the story of how our unknown brand, Stages Cycling, blew the category of power 

measurement wide open in launching the Stages Power meter for bicycles in 2012. Less than a 

year later, Team Sky rode this device—that directly measures a bicycle rider’s pedalling—to victory 

in countless races. But the real legacy that was created is a foundation so deeply rooted in the 

people Stages Cycling has handpicked. That’s our favourite story to tell, we are cyclists, inside and 

out. Our team designed the very first Johnny G Spin bike nearly 20 years ago and has never 

stopped since. 

We want to tell you how our brand can help your business succeed with a different proposition 

coming from a genuine cycling specialist; The only indoor cycling partner that has a recognizable 

brand and a successful product into the outdoor world. 

DESIGNED BY CYCLISTS. EMBRACED BY STUDIOS. POWERED BY YOU 


David Lloyd, Soho House, TurnFit boutique studio, Lear Fitness Boutique Studio, Shire Hotels, H2 

Bike Run boutique studio, Synergy 81, Places For People, Sony, LifeTime Fitness USA, etc.

SUPPLIER 

Taylor Made Designs 

Lindsay Purcell - Key Account Manager 

James Taylor - Managing Director 

T: 01202 473311 

E: lindsay.purcell@taylormadedesigns.co.uk 

E: james@taylormadedesigns.co.uk 

W: www.taylormadedesigns.co.uk 

A: Unit 1 Ambassador Ind Est, Christchurch BH23 3TG 


The Complete Merchandise & Uniform Management Service. 

Our promotional merchandise division has unique connections with Far Eastern suppliers that 

enable us to source all kinds of promotional merchandise quickly and efficiently at the best prices. 

When you use Taylor Made Designs you will benefit from our complete ‘Management’ service. 

We have supplied embroidered and printed uniforms to the corporate & leisure industry for over 22 

years. 

With our ‘in-house’ embroidery and printing services we are able to provide a fast, efficient service 

on all your uniforms. We offer you ‘Online Ordering’ and our full storage and fulfilment service. 

We can also design the garments and source from overseas suppliers to guarantee you the best 

prices available. 

We are passionate about what we do. Exceptional customer service has always been the 

company’s main philosophy. We treat our customers as we expect to be treated ourselves and we 

strive to provide an excellent service at all times. 

Is Storage a Problem ? 

We supply a stock holding and fulfilment service on merchandise & uniform. Take a look at our web 

site to get a better idea of how we can work together. We look forward to being of service to you 

soon. 


GLL 

Warner Bros 

Places for People 

Cambian 

1Life 

Anytime Fitness

SUPPLIER 

The Leisure Database Company 

Natalie Gibson - Profiling Manager 

T: 020 3735 8494 

E: natalie@leisuredb.com 

W: www.leisuredb.com 

A: 404 Metal Box Factory, 30 Great Guildford Street, London SE1 0HS 


We’re passionate about leisure market intelligence because we know that an understanding of your 

customers and target market enables good decision making. 

We seek to maximise your business potential in the leisure market. Providing the best market data, 

the best site and customer analysis and the best advice to develop your customer potential, we are 

the leading leisure market intelligence specialists. 

We help leisure operators understand who their customers are and identify where there is still 

demand for fitness in their area. With our unique database of sports & fitness facilities and Mosaic, 

the industry standard demographic system, we analyse customer data alongside catchment 

demographics to provide a total market assessment. This will give you a comprehensive analysis 

of your current customers, existing and future competitors & potential demand. 


We work with many of the trusts, contractors and local authorities to understand their customers 

and analyse potential new business opportunities.

SUPPLIER 

The Retention People 

Alex Callaby - Head of Sales 

T: 07530 019533 

E: alex.callaby@theretentionpeople.com 

W: www.theretentionpeople.com 

A: 18 Monmouth Place, Bath, BA1 2AY 


We believe success as a health and fitness club operator comes from your ability to deliver a 

consistently exceptional member experience which creates loyalty and drives retention. 

With our powerful software, informed by extensive research into member behaviour, we can help 

you: 

• Reach your members at every touch point on their health and fitness journey 

• Engage in meaningful interactions that result in increased attendance 

• Build a strong relationship between your club and your members 

I look forward to meeting with you to discover how we can drive member loyalty and retention by 

delighting your members. 


Pure Gym, Total Fitness, Edinburgh leisure & BH Live

SUPPLIER 

ukactive 

Dr Steven Mann - Research Director 

T: 020 7400 8645 

E: stevenmann@ukactive.org.uk 

W: www.ukactive.com 

A: 26 – 28 Bedford Row, London WC1R 4HE 


ukactive is the UK’s leading not-for-profit health body for the physical activity sector, with over 3,500 

members from activity providers to major consumer brands, training facilities and equipment 

manufacturers. Members come from across the private, public and third sector and are united by 

ukactive’s longstanding and uncompromising commitment to getting more people, more active, 

more often. 

ukactive facilitates big impact partnerships, conceives and drives breakthrough campaigns, 

conducts critical research and galvanises key stakeholders to develop and deliver key projects that 

support and champion the physical activity agenda. The organisation’s efforts are centred on 

supporting a national ambition to “Turn the tide of physical inactivity”.

SUPPLIER 

Wattbike Ltd 

Ray Redman - Sales Manager 

T: 0115 9455450 

E: sales@wattbike.com 

W: www.wattbike.com 

A: Unit 5, Vermont House, N South & Wilford Ind Est, Nottingham NG117HQ 


At Wattbike we focus on one thing, quality performance training. 

We are a British company that offers a total training solution for the health and fitness industry 

which combines the most advanced indoor bike with cutting edge digital technology and world class 

training support. 

The Wattbike offers 3 key benefits: 

• a realistic cycling feel 

• accurate, reliable data 

• left /right leg balance 

Our aim is to improve performance for everyone from Olympic athletes in elite training centres to 

GP referrals. We are the go-to testing and conditioning tool for anyone into sport at any level 

Wattbikes attract new members and help retention at your site and will work seamlessly with any 

fitness programme delivered by your staff. 


Our Health and Fitness large customers include from Virgin Active, David Lloyd, Everyone Active, 

Places for People, Sandwell Leisure Trust, Kirklees Active Leisure and many more. 

We also provide Wattbikes for the following areas: 

University – gyms and testing in Sports and Exercise Science 

Healthcare – Cardiac and Stroke rehab in hospitals, clinics and gym referrals 

Military – we are the top testing and training tool in the British Army, Navy and RAF 

Rugby – England Rugby use Wattbikes for their interval training and in testing. Every Premiership 

Rugby team have Wattbikes 

PT & studios – there are numerous Wattbike studios out there focusing on cycling and 

performance

SUPPLIER 

X-Force UK Ltd 

Sean Thornton - Managing Director 

T: 07867523094 

E: sean@x-force.co.uk 

W: www.x-force.se 

A: 3-1-5 Health Club, Mannin Way, Lancaster LA1 3PE 


X Force UK Limited. A two year established company with one year trading private health and 

fitness Clubs under the 3-1-5 Health Club brand and directly managed facilities. 

The Company currently has public liability insurance of £10 million and Employers liability insurance 

of £10 million. 

X-Force is an established company supplying fitness machines from its base in Stockholm Sweden. 

These machines are completely new to market and represent a total breakthrough in “resistance” 

training. 

Led by Mats Thulin who is an internationally recognised figure in the Health and Fitness industry 

having established the “Nautilus” Clubs throughout Europe. 

In 2014 XFG business focus revolves around the revolutionary X-Force Training that ensures 

operational exclusivity and unique selling point that cannot be copied by any other equipment 

manufacturer or any other leading operator as the product has worldwide patent protection and we 

have exclusive rights. 


Active Blu (Swim Coaching) 

www.activeblu.co.uk 

Snowy Green Squash 

www.racket-warehouse.co.uk 

3one5 Marketing 

www.3one5.co.uk 

Kidney for Life (Charity) 

www.kidneysforlife.org 

Headway (Brain Injury Association) 

www.headway.org.uk 

Bay Radio 

www.thebay.co.uk 

Colin Bell, Lifestyle Optimisation & Human Performance Advisor 

www.peakperformance101.co.uk

SUPPLIER 

Xn Leisure 

Jason Watts - Sales Director 

Ieuan Williams - Bid Manager 

T: 08708030700 

E: info@xnleisure.com 

W: www.xnleisure.com 

A: 85d Park Drive, Milton Park, Abingdon, Oxfordshire OX144RY 


Xn Leisure is a leading software management solutions provider, with over 4 decades of 

experience delivering award winning IT software. Thousands of users benefit from our wealth of 

knowledge and expertise. Our portfolio includes self-service and web solutions that enable you 

improved control of resources, to increase profitability and efficiency. 

Our innovative product range includes: 

• Web based membership and prospect management 

• EPOS, bookings, ticketing and session management 

• Online bookings and membership 

• Self-service solutions 

• Automated email and text marketing 

• Checksheets 

• Course management with iPod hand held registers 

• Event ticketing solutions 

• Business Intelligence and Industry Benchmarking / Data Hub 

Xn Leisure's ongoing development provide enhanced, feature packed innovations that set industry 

standards, reinforcing its position as a leading solution provider. Xn's business culture reflects the 

friendly, people orientated nature of the leisure sector with a focus on quality and high performance 

especially within Xn’s project and service delivery teams. 


Supplier to over 140 clients including Key Clients such as Places for People Leisure, Freedom 

Leisure, The BBC Clubs, Leeds City Council, Fife Leisure Trust, Circadian Leisure Trust, 

Everybody Sport & Recreation Ltd, Barnsley Premier Leisure, Wigan Leisure & Cultural Trust, 

Derby City Council, Imperial College London, University of Manchester, University of Leeds, 

Lisburn & Castlereagh County Council.

SUPPLIER 

Zoggs UK 

Darren Lovelock - UK Leisure Sales Manager 

Craig Starling - Field Sales Manager 

T: 01276 489089 / 07786 736578 

E: darren.lovelock@zoggs.com 

E: craig.starling@zoggs.com 

W: www.zoggs.com 

A: Courtyard House, The Square, Lightwater, Surrey GU18 5SS 


Born in Australia, the home of swimming, Zoggs is now swimming all around the World. 

At Zoggs we have a passion for creating innovative, exciting and high quality Swimwear and Swim 

Equipment. 

What matters to us the swimmers enjoy life in the fun lane with unconditional trust in their Zoggs 

swimwear, Goggles and Equipment. 

Our through understanding of the leisure sector, combined with a collaborative approach to 

business has made Zoggs the undisputed brand of choice with leisure operators. Key operator 

benefits extend beyond a great product proposition to include the provision of award winning fixture 

and display material, comprehensive merchandising and training support (from our team of 11 

Regional Account Managers) and extremely competitive margins. Zoggs are delighted to launch 

our new ‘Finding Dory Learn to Swim range’ in association with Disney Pixar. A fantastic aquatic 

solution for the junior swim market. 

We look forward to meeting you at active-net. 


Everyone Active 

Place for People 

Parkwood Leisure 

1Life 

Fusion 

GLL

SUPPLIER 

iESCO ltd 

Nick Phillips - Account Manager 

T: 07557367693 

E: nphillips@iesco.co.uk 

W: www.powerPerfector.com 

A: 344-354 Gray’s Inn Road, London, WC1X 8BP 


iESCo is the provider of the UK’s leading Voltage Power Optimisation technology, powerPerfector. 

The embedded power conditioning benefits make iESCo’s VPO® unique, 

increasing the cost and carbon savings you make. 

Over 500 UK Leisure Centres and half of all Local Authorities are saving electricty using 

powerPerfector technology. 

powerPerfector units save an average 7% on an annual electricity bill. powerPerfector units have 

no moving parts and are maintenance-free. We lead the industry in terms of standards, savings and 

quality. 


The likes of DECC, DEFRA, National Grid and OFGEM all use our technology on their estate. Half 

of all UK Local Authorities use powerPerfector technology. 

David Lloyd Gyms, Fusion Leisure, Fit City Salford, Wigan Leisure and Culture Trust, Tandridge 

Leisure Trust, Freedom Lieusre and many many more. .

Find the Leisure Media 

Jed 

table in Babbage! 

Paul 

Established in 1981, Leisure Media publishes a wide range of business 

magazines and online services for professionals working in the leisure 

industries. The company works in partnership with more than 20 different 

trade bodies and holds over 100,000 key industry contacts. 

We will be on hand to gather news for potential stories across our range of 

industry leading titles, and are keen to hear about any new developments, 

projects, operational or personnel changes you may wish to publicise. 

We are also keen to offer you our expert recruitment and marketing services 

and will be delighted to discuss these with you.

NOTES

NOTES

US FOLLOW 

@_active-net 

A MEMBER OF OUR TEAM FOR THE WIFI PASSWORD 

#activenet16 

ASK

See you next year at 

active-net 2017 

26th - 27th April 2017 

www.activenet.org 

@_activenet

active-net Online Directory - Updated!

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