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DirectCertify C9560-940 Actual PDF Questions Kit

Get your future secure with our training kits of PDF questions answers which are verified and authorized by the experts and professionals regarding C9560-940 Exam. For more info please visit here: http://www.directcertify.com/C9560-940.html

Get your future secure with our training kits of PDF questions answers which are verified and authorized by the experts and professionals regarding C9560-940 Exam. For more info please visit here: http://www.directcertify.com/C9560-940.html

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IBM<br />

<strong>C9560</strong>-<strong>940</strong><br />

IBM Tivoli Level 1 Support Tools and Processes<br />

Full Version Features:<br />

Edition = DEMO<br />

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30 Days Money Back Guarantee<br />

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http://www.directcertify.com/<strong>C9560</strong>-<strong>940</strong>.html


www.<strong>DirectCertify</strong>.com IT Certification Exams<strong>PDF</strong><br />

Question: 1<br />

Version: 7.0<br />

How can a CRF be changed when incorrect/missing information is found?<br />

A. Everyone can change a CRF using CCWIN.<br />

B. Everyone can change a CRF using RETAIN.<br />

C. Contact the Duty Manager to change the CRF.<br />

D. Contact the CRF owner and have them change the CRF.<br />

Answer: B<br />

Question: 2<br />

What is one source of information that a FrontEnd engineer should use to resolve a PMR?<br />

A. PD Tools home page<br />

B.product support page<br />

C.IMT Intranet home page<br />

D.Extreme Leverage webpage<br />

Answer: B<br />

Question: 3<br />

Which User ID is required to access CCWIN?<br />

A. RETAIN User ID<br />

B.Windows Log-in ID<br />

C.Lotus Notes User ID<br />

D.IBM Intranet User ID<br />

Answer: A<br />

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http://www.directcertify.com/<strong>C9560</strong>-<strong>940</strong>.html


www.<strong>DirectCertify</strong>.com IT Certification Exams<strong>PDF</strong><br />

Explanation:<br />

Reference:<br />

http://www-03.ibm.com/certify/tests/objC2010-024.shtml<br />

Question: 4<br />

When does a PMR need to be re-entitled?<br />

A. When the product compid is changed.<br />

B. When the customer cannot speak English.<br />

C. When customer's telephone number is changed.<br />

D. When you find an APAR for the customer's problem.<br />

Answer: A<br />

Explanation:<br />

Reference:<br />

http://www-03.ibm.com/certify/tests/objC2010-024.shtml<br />

Question: 5<br />

What is the total time aOneTeam Severity 1 PMR should be worked before passing to the BackEnd?<br />

A. 1 hour<br />

B. 4 hours<br />

C. 3 business days<br />

D. 5 business days<br />

Answer: B<br />

Explanation:<br />

Reference:<br />

http://www-03.ibm.com/certify/tests/objC2010-<strong>940</strong>.shtml<br />

Page | 3<br />

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www.<strong>DirectCertify</strong>.com IT Certification Exams<strong>PDF</strong><br />

Full version is available at link below with affordable price.<br />

http://www.directcertify.com/<strong>C9560</strong>-<strong>940</strong>.html<br />

15% Discount Coupon Code: D39Z55X994<br />

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Thank You for Using Our <strong>PDF</strong>:<br />

Page | 4<br />

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