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<strong>Market</strong> <strong>Research</strong> <strong>Engine</strong> <strong>Forec<strong>as</strong>ts</strong> <strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> <strong>to</strong> <strong>be</strong> a <strong>M<strong>and</strong>ate</strong> <strong>across</strong><br />
<strong>Companies</strong> <strong>as</strong> <strong><strong>the</strong>y</strong> <strong>look</strong> <strong>to</strong> <strong>Cater</strong> <strong>to</strong> <strong>the</strong> <strong>Demographics</strong> <strong>Challenge</strong> <strong>and</strong> <strong>Exploring</strong> any<br />
New Potential <strong>Market</strong>s (2015-2020)<br />
New York, May 4, 2016: <strong>Market</strong> <strong>Research</strong> <strong>Engine</strong> h<strong>as</strong> published a new research report on<br />
“<strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> <strong>Market</strong> Analysis by Verticals (Telecom, BFSI, Healthcare & Life<br />
Sciences) <strong>and</strong> by Geography – Global <strong>Market</strong> Drivers, Trends, <strong>and</strong> <strong>Forec<strong>as</strong>ts</strong> 2015-2020”.<br />
Enterprises <strong>across</strong> verticals are facing challenges – <strong>to</strong> retain <strong>the</strong>ir cus<strong>to</strong>mers, engaging with<br />
empowered cus<strong>to</strong>mer, knowing about <strong>the</strong> cus<strong>to</strong>mer <strong>and</strong> pressure <strong>to</strong> incre<strong>as</strong>e repeat sales.<br />
To overcome <strong>the</strong>se hurdles, <strong><strong>the</strong>y</strong> are employing information systems such <strong>as</strong> <strong>Cus<strong>to</strong>mer</strong><br />
<strong>Intelligence</strong>.<br />
Organization, due <strong>to</strong> global presence, h<strong>as</strong> presence <strong>across</strong> multiple countries <strong>and</strong> h<strong>as</strong> <strong>to</strong><br />
deal with <strong>the</strong> demographics <strong>and</strong> exploring any new potential markets. Earlier companies use<br />
<strong>to</strong> follow multi-channel approach where<strong>as</strong> now it h<strong>as</strong> swift changed <strong>to</strong> an Omni-channel<br />
approach <strong>to</strong> underst<strong>and</strong> <strong>and</strong> engage with cus<strong>to</strong>mers <strong>be</strong>tter. The usage of cus<strong>to</strong>mer<br />
intelligence is a m<strong>and</strong>ate <strong>across</strong> industries <strong>and</strong> is a key differentia<strong>to</strong>r, but <strong>as</strong> <strong>the</strong>re is a<br />
shortage of skilled personnel deriving valuable insights from <strong>the</strong> data available is <strong>the</strong> main<br />
challenge. Witnessing a wide adoption of cus<strong>to</strong>mer intelligence <strong>across</strong> various sec<strong>to</strong>rs,<br />
“<strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> market is expected <strong>to</strong> grow at CAGR of 20.4% for <strong>the</strong><br />
period of 2015-2020.”<br />
Browse Full Report:<br />
http://www.marketresearchengine.com/reportdetails/cus<strong>to</strong>mer-intelligencemarket<br />
“<strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> market is a very sophisticated <strong>to</strong>ol, but with shortage of skilled<br />
personnel <strong>the</strong> market is moving <strong>to</strong>wards more users friendly interface <strong>and</strong> any decision<br />
maker without <strong>to</strong>ol expertise can use <strong>to</strong> maximize <strong>the</strong> results.”<br />
“<strong>Cus<strong>to</strong>mer</strong> intelligence market h<strong>as</strong> huge potential in developing regions, Asia Pacific is one<br />
of <strong>the</strong> largest <strong>and</strong> high growth markets, it <strong>be</strong>comes important how enterprises use cus<strong>to</strong>mer<br />
intelligence solution <strong>to</strong> underst<strong>and</strong> <strong>the</strong> market”.<br />
The <strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> product market is divided in<strong>to</strong> Solution <strong>and</strong> Services. The solution<br />
market is analyzed by various types of solutions such <strong>as</strong> Web Analytics, Social Media<br />
Analytics, Voice Analytics, Mobile Analytics <strong>and</strong> Ohers. The service market is analyzed by<br />
consulting, integration <strong>and</strong> maintenance. The solution segment contributes <strong>to</strong> a majority<br />
part of <strong>the</strong> market.<br />
The <strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> market is analyzed by verticals such <strong>as</strong> Telecom, BFSI, Retail,<br />
Manufacturing, Healthcare & Lifesciences, Media & Entertainment, Travel & Tourism, Utilities<br />
<strong>and</strong> O<strong>the</strong>rs.<br />
The <strong>Cus<strong>to</strong>mer</strong> <strong>Intelligence</strong> market is divided in<strong>to</strong> North America, Western Europe, Asia-<br />
Pacific (excluding Japan), Central E<strong>as</strong>tern Europe (CEE), Middle E<strong>as</strong>t & Africa <strong>and</strong> Latin<br />
America. North America h<strong>as</strong> <strong>the</strong> largest share of <strong>the</strong> market <strong>and</strong> <strong>the</strong>se countries are <strong>the</strong><br />
early adopters of <strong>the</strong>se information systems. Asia-Pacific is one of <strong>the</strong> high growth markets<br />
which h<strong>as</strong> immense potential for <strong>the</strong> market.<br />
About <strong>Market</strong> <strong>Research</strong> <strong>Engine</strong>
<strong>Market</strong> <strong>Research</strong> <strong>Engine</strong> is a global market research <strong>and</strong> consulting organization. We<br />
provide market intelligence in emerging, niche technologies <strong>and</strong> markets. Our market<br />
analysis powered by rigorous methodology <strong>and</strong> quality metrics provide information <strong>and</strong><br />
forec<strong>as</strong>ts <strong>across</strong> emerging markets, emerging technologies <strong>and</strong> emerging business models.<br />
Our deep focus on industry verticals <strong>and</strong> country reports help our clients <strong>to</strong> identify<br />
opportunities <strong>and</strong> develop business strategies.<br />
Contact:<br />
Media Contact<br />
Company Name: <strong>Market</strong> <strong>Research</strong> <strong>Engine</strong><br />
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Email: john@marketresearchengine.com<br />
Phone: +1-855-984-1862 | +91-860-565-7204<br />
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