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Dear Guest, Ten Hill Place Hotel City Hotel With Style Housekeeping: Additional Items We would like to extend a warm welcome to you - thank you for choosing to stay at Ten Hill Place Hotel. Fruit tea, hot chocolate and sparkling water are available for your hospitality tray on request. Should you Our hotel require is any a subsidiary other housekeeping company items of such The as Royal additional College towels, of soap, Surgeons pillows of etc Edinburgh, then please contact and as such we are dedicated Reception to looking who will after be happy your to needs assist you. and wellbeing while staying with us. All our profits are pledged to the charitable aims of the College, which is dedicated to the maintenance and promotion of the Laundry Service Dial 0 highest standards of surgical practice through its expertise in education, training and rigorous If you wish to send items out for dry cleaning then please fill out the laundry request card examination around the world. located in your dresser drawer, place garments in the bag provided and contact Reception for collection. Ten Hill Items Place to be Hotel sent was out must opened reach in Reception 2006 as by a 0830. three-star metro Hotel. Since then it has been upgraded to four-star by Visit Scotland; No. Ten Restaurant has been refurbished and a very exciting a la Carte menu They are returned to your room between 1800-1900 on the same day. This service is available Monday to has been Saturday. introduced; 10 Wine Bar was opened in 2012 and offers a wonderful contemporary area to sample wines supplied by Corney & Barrow, local spirits and beers distilled in Edinburgh. Leisure and Spa Facilities As we do not have a Leisure Centre or Spa on site we have set an arrangement with the Holyrood Hotel We offer accommodation packages which change on a regular basis, please check our website on Holyrood Road, just a short walk from the hotel. If you wish to use the club or spa then www.tenhillplace.com please contact reception in case who you will miss assist one with which the would booking be or ideal call for ahead you. to Best announce value your guaranteed arrival. booking directly through our website. Lost Property/Forgotten Items The hotel will retain and record any items found on the premises for a period of three months from date of Ten Hill Place Hotel is only one part of The Royal College of Surgeons Commercial Enterprises. We can find. After this period, unclaimed items will be donated to a local charity or disposed of. Items claimed and also offer wonderful historic or contemporary rooms for parties, weddings or meetings. Go to identified may be returned to the owner by post at reasonable expense of the owner. www.surgeonshall.com for further information. Items left unattended on the premises are solely the responsibility of the owner. From the team at Ten Hill Place Hotel, we hope you have a wonderful stay and if there is anything we can Luggage Store do to help make this happen, please just let us know. Guests who arrive early or have later onward travel arrangements may store their luggage until they require later that day, please contact Reception. Warmest regards, Manager on Duty Dial 0 Should you wish to discuss any aspect of your stay, please do not hesitate to contact the Manager on Duty for any assistance. Mark McKenzie Hotel Manager
Dear Guest, on RED WINES Dial Dial 0 0 We would Medical like Services esk k is is manned 24 24 to hours. extend a warm welcome to you - thank you for choosing to stay at Ten Hill Place Hotel. Doctor: ire any Our any hotel assistance a subsidiary during your your company stay stay please of The do Royal do not not College hesitate of to Surgeons to call call a a member of Edinburgh, and as such we are dedicated to looking Dependant after your on the needs policy and of each wellbeing individual while surgery staying a charge with may us. be applicable. All our profits Charges are pledged to ialling ‘0’. ‘0’. the charitable aims will of be the made College, for Out which of Hours is assistance. dedicated to the maintenance and promotion of the highest standards of surgical practice through its expertise in education, training and rigorous ntact examination Details In the instance of a medical emergency, immediately call for ambulance assistance from your around bedroom the world. phone, dial 9-999. From your mobile or cell phone, dial 999 or 112. Please advise tel, 10 10 Hill Hill Place, Edinburgh, Reception EH8 that EH8 you 9DS 9DS have contacted the emergency services. 62 662 Ten 2080 2080 Hill Place Fax: Fax: Hotel 0131 0131 was 662 662 opened 2082 2082 in 2006 Email: as a reception@tenhillplace.com three-star metro Hotel. Since then it has been upgraded to Dentist: There is an emergency Dental Surgery open: Monday to Friday 0900-1600 four-star by Visit Scotland; No. Ten Restaurant has been refurbished and a very exciting a la Carte menu Chalmers Walk in Dental Centre 0131 536 4800 has been Pharmacy: introduced; The Southside 10 Wine Pharmacy Bar was opened in 2012 and 0131 offers 667 a 4032 wonderful contemporary area to to d to sample provide Optician: wines you you with supplied with Browns Arran by Corney Aromatics & Barrow, toiletries local in spirits in your your and room. beers 0131 We 667 distilled We 3563 have have in a Edinburgh. a variety of of their their le which are are on on sale sale at at Reception. We offer Newspapers accommodation packages which change on a regular basis, please check our website National and International newspapers can be ordered on request at Reception the day before. Please note www.tenhillplace.com that International newspapers in case you can miss be a day one or which two behind. would be ideal for you. Best value guaranteed booking Dial Dial Newspapers 0 0 are delivered to your room by 0700. directly through our website. ot operate a a Bureau de de Change. Please ask ask at at Reception for for details of of the the nearest bank. Security of Belongings Ten Hill For Place your convenience Hotel is only a safe one is provided part of The in each Royal of our College guest bedrooms. of Surgeons The safe Commercial is located in Enterprises. the wardrobe We can ents and will be found open when you first enter the room. To use the safe please follow these instructions; also offer wonderful historic or contemporary rooms for parties, weddings or meetings. Go to and www.surgeonshall.com American • Hold Express the door card for closed card further payments information. may may be be • made Press at at ‘R’ the the hotel, please note note that that all all ents are are • subject Enter to to a 4 a digit £3.00 code surcharge. No No surcharges • Re-enter are are made the same for for 4 debit digit debit code card card payments. From the team at Ten Hill Place Hotel, we hope you have a wonderful stay and if there is anything we can The door will now lock in place, keep it closed as the lock moves across. To open and close the safe out t do to help make this happen, please just let us know. during your stay simply enter the same 4 digit code you chose. Upon departure please leave the safe door 1500 and and unlocked. guests are Items are left requested unattended to to on check-out the premises by by 1200 1200 are on solely on the the day day responsibility of of departure. of the A owner. A late late e organised Warmest by regards, by contacting reception, which is is subject to to availability and and charged at at £10.00 Mark McKenzie Hotel Manager Ten Hill Place Hotel City Hotel With Style If you require the services of a Doctor please telephone NHS 24 who will direct you to the nearest medical centre. Dial 9-111 hotel does does not not accept part part or or full full payment by by personal or or company cheque unless ance, subject to to clearance of of funds.
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