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CRITICAL COMMUNICATIONS CASE STUDY

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INTRODUCTION<br />

FOCUS ON FINLAND AND THE FIRST USER<br />

DRIVEN COUNTRY PAVILION AT CCW<br />

Tero Pesonen, Critical Communications<br />

Broadband Group chairman, TETRA and<br />

Critical Communications Association<br />

“<br />

The world we live in is<br />

quite different - internet,<br />

mobility and globalisation<br />

are pushing operational<br />

needs.<br />

In the 90s, Finland was one of the first<br />

countries to introduce a nationwide shared<br />

TETRA network for all governmental<br />

authorities. Back then a number of user<br />

representatives such as Janne Koivukoski,<br />

Heikki Riippa and Matti Sivula to name just a<br />

few contributed strongly to the formation of<br />

TETRA standard and its capabilities to<br />

address the needs of cooperative public<br />

safety operations. Since then, field operation<br />

has continuously been developing,<br />

embracing further user groups, addressing<br />

new needs and shaking previous structures.<br />

COOPERATION IS KEY<br />

The resourcing in terms of financing as well<br />

as in manpower are limited and Finland<br />

cannot alone set course of development,<br />

which has led to the Finnish critical<br />

communications community seeking for<br />

cooperation possibilities, as well as finding<br />

ways to enhance and support mutual trust<br />

between stakeholders.<br />

Three great examples of this cooperation are:<br />

1. The Common Emergency Response Centre<br />

(ERC) provides a service to all agencies<br />

nationwide. From an administration and<br />

technical point of view, it is one entity with<br />

six physical locations.<br />

2. Police, customs and the border guard share<br />

same rights and obligations. So, they can be<br />

assigned interchangeably to missions<br />

providing great flexibility. This is particularly<br />

effective in the countryside, where units<br />

might be far apart.<br />

3. Utilities and public transport are invited<br />

to the same shared critical communications<br />

network. Ensuring energy supply is critical<br />

in modern society and the needs of railway<br />

communication can be fulfilled together<br />

with public safety as long as sufficient<br />

attention is given into details.<br />

MANAGING EXPECTATIONS<br />

Now, there is strong recognition that the world<br />

we live in is quite different – internet, mobility<br />

and globalisation are pushing operational<br />

needs. The post Google-born generation is also<br />

graduating to public safety professions with<br />

new expectations as we speak. This new era<br />

calls for re-inventing critical communication<br />

This new era calls for re-inventing critical<br />

communication. Now is the time to put joint<br />

effort in it. This is why Critical<br />

Communications Finland is now advocating<br />

seizing the moment for common good.<br />

SPOTLIGHT ON FINLAND<br />

At the Finnish Pavilion, Finnish authorities<br />

and the national public safety operator VIRVE<br />

will be sharing how Finnish safety and<br />

security agencies, social stakeholders and<br />

solution providers have made progress<br />

through co-operation and collaboration. A<br />

visitor will have a chance to learn first-hand<br />

how far Finnish critical communication<br />

users have come, as they open their way of<br />

working, sharing cooperation methods and<br />

how they addressed common challenges. An<br />

emergency services joint field commanding<br />

unit will be part of the Finnish Pavilion,<br />

demonstrating the technical solution in use.<br />

Cyber security has also been considered - from<br />

the state security smart phone usage down to<br />

the last fire fighter. The ability to build<br />

independent back-up transmission for base<br />

stations will also be addressed. But it is not only<br />

about the technology. It is also about finding<br />

solutions of how to plan and test field operations<br />

and train end users to harness the benefits.

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