CRITICAL COMMUNICATIONS CASE STUDY

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INTRODUCTION FOCUS ON FINLAND AND THE FIRST USER DRIVEN COUNTRY PAVILION AT CCW Tero Pesonen, Critical Communications Broadband Group chairman, TETRA and Critical Communications Association “ The world we live in is quite different - internet, mobility and globalisation are pushing operational needs. In the 90s, Finland was one of the first countries to introduce a nationwide shared TETRA network for all governmental authorities. Back then a number of user representatives such as Janne Koivukoski, Heikki Riippa and Matti Sivula to name just a few contributed strongly to the formation of TETRA standard and its capabilities to address the needs of cooperative public safety operations. Since then, field operation has continuously been developing, embracing further user groups, addressing new needs and shaking previous structures. COOPERATION IS KEY The resourcing in terms of financing as well as in manpower are limited and Finland cannot alone set course of development, which has led to the Finnish critical communications community seeking for cooperation possibilities, as well as finding ways to enhance and support mutual trust between stakeholders. Three great examples of this cooperation are: 1. The Common Emergency Response Centre (ERC) provides a service to all agencies nationwide. From an administration and technical point of view, it is one entity with six physical locations. 2. Police, customs and the border guard share same rights and obligations. So, they can be assigned interchangeably to missions providing great flexibility. This is particularly effective in the countryside, where units might be far apart. 3. Utilities and public transport are invited to the same shared critical communications network. Ensuring energy supply is critical in modern society and the needs of railway communication can be fulfilled together with public safety as long as sufficient attention is given into details. MANAGING EXPECTATIONS Now, there is strong recognition that the world we live in is quite different – internet, mobility and globalisation are pushing operational needs. The post Google-born generation is also graduating to public safety professions with new expectations as we speak. This new era calls for re-inventing critical communication This new era calls for re-inventing critical communication. Now is the time to put joint effort in it. This is why Critical Communications Finland is now advocating seizing the moment for common good. SPOTLIGHT ON FINLAND At the Finnish Pavilion, Finnish authorities and the national public safety operator VIRVE will be sharing how Finnish safety and security agencies, social stakeholders and solution providers have made progress through co-operation and collaboration. A visitor will have a chance to learn first-hand how far Finnish critical communication users have come, as they open their way of working, sharing cooperation methods and how they addressed common challenges. An emergency services joint field commanding unit will be part of the Finnish Pavilion, demonstrating the technical solution in use. Cyber security has also been considered - from the state security smart phone usage down to the last fire fighter. The ability to build independent back-up transmission for base stations will also be addressed. But it is not only about the technology. It is also about finding solutions of how to plan and test field operations and train end users to harness the benefits.
LEARNING FROM EACH OTHER The target of the Finnish Pavilion is to trigger a dialogue with visitors for mutual learning in order to foster practical and tangible discussion. To enable this, fourteen leading providers will showcase their critical communications solutions that together are enabling the end-to-end field operations. There are great things happening all around the world in our industry at the moment, including the remarkable crossborder work between Norway and Sweden. The exceptional thing in Finland is the critical communications ecosystem that everyday tries to address challenges too large for any single participant, but achieves this due to a vast collection of experience and competence. It has its founding in the academia, it is humble enough to listen, sufficiently patient to look beyond the horizon, while being practical to deliver needed solutions today. But, the journey to deeper co-operation, better performance and greater innovation continues “ The target of the Finnish Pavilion is to trigger a dialogue with visitors for mutual learning in order to foster practical and tangible discussion.
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CRITICAL COMMUNICATIONS CASE STUDY

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