BWWB_SPRING16Newsletter
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
WATER WORKS FOR<br />
THE COMMUNITY<br />
H2O Foundation kicks-off<br />
annual campaign<br />
In an effort to reach out into the community<br />
and help customers, the Birmingham Water<br />
Works (BWW) has kicked off its annual<br />
Employee Payroll Deduction Campaign for<br />
2016 - 2017. The BWW is asking each<br />
employee to make a payroll deduction, or a<br />
onetime donation, to the Help 2 Others (H2O)<br />
Foundation for a worthy cause.<br />
CUSTOMER RELATIONSHIP<br />
AND BILLING ON THE<br />
RIGHT TRACK<br />
SAP Phase 2 update<br />
"No matter how big or little you give it will<br />
tremendously help our customers as they<br />
continue to let us be their water providers,” said<br />
H2O Foundation Coordinator Joyce Jordan.<br />
The campaign began on June 6 and will<br />
continue through June 17. The H2O Foundation<br />
was established in 2003 to assist customers<br />
with paying their water bills, as well as<br />
plumbing repair costs. 2<br />
-<br />
Board of Directors<br />
Ronald A. Mims<br />
Chairman/President<br />
Kevin B. McKie, Esq.<br />
First Vice-Chairman/ Vice President<br />
Ann D. Florie<br />
Second Vice-Chairman/ Vice President<br />
Dr. George Munchus<br />
Secretary-Treasurer<br />
Sherry W. Lewis<br />
Assistant Secretary-Treasurer<br />
Executive Staff<br />
Mac Underwood<br />
General Manager<br />
Darryl R. Jones, P.E.<br />
Assistant General Manager<br />
Operations and Technical Services<br />
T.M. “Sonny” Jones IV, P.E.<br />
Assistant General Manager<br />
Engineering and Maintenance<br />
Michael Johnson, CPA<br />
Assistant General Manager<br />
Finance and Administration<br />
Dorian Kendrick,<br />
Lewis & Company<br />
Editor<br />
BreAndrea Rudolph,<br />
Lewis & Company<br />
Creative Director<br />
The Birmingham Water Work (BWW) has decided to move forward<br />
with its Realization Phase of the Customer Relationship and Billing<br />
(CR&B) project. The purpose of the Realization Phase is to build and<br />
test the complete business and system environment, develop<br />
training materials and end-user documentation, in addition to<br />
obtaining business sign-offs. The graph below depicts the BWW's<br />
movement along the roadmap as progress is being made through<br />
the Realization Phase, approaching final prep.<br />
"The entire BWW Team is working very hard to meet the various<br />
deadlines in conjunction with daily responsibilities,” said Business<br />
Systems/Transformation Manager Barry Williams.<br />
The document below shows a high-level time chart of planned<br />
activities as progress is being moved through the Realization Phase<br />
and beyond.<br />
"BWW will continue to have great representation from all departments,”<br />
said Williams.<br />
As the team moves closer to Go-Live, like with all projects, higher<br />
stress levels are anticipated. Therefore, thank you everyone in<br />
advance for your patience and understanding.<br />
“We look forward with great anticipation and excitement as work<br />
on the CR&B project continues,” said Williams.<br />
2