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SPRING ISSUE 2016<br />

BIRMINGHAM<br />

WATER WORKS<br />

NEW &<br />

IMPROVED<br />

Employee<br />

Newsletter<br />

HEADLINE:<br />

Gearing up for ACE16<br />

DRINKING<br />

WATER WEEK<br />

2016 pg.7<br />

CCR<br />

Luncheon<br />

pg.4<br />

<strong>BWWB</strong><br />

EMPLOYEE OF<br />

THE MONTH<br />

pg.2<br />

WATER WORKS FOR<br />

THE COMMUNITY<br />

pg.6<br />

PRACTICE<br />

SAFTEY DAILY<br />

pg.7<br />

ALSO IN<br />

THIS ISSUE:


WATER WORKS FOR<br />

THE COMMUNITY<br />

H2O Foundation kicks-off<br />

annual campaign<br />

In an effort to reach out into the community<br />

and help customers, the Birmingham Water<br />

Works (BWW) has kicked off its annual<br />

Employee Payroll Deduction Campaign for<br />

2016 - 2017. The BWW is asking each<br />

employee to make a payroll deduction, or a<br />

onetime donation, to the Help 2 Others (H2O)<br />

Foundation for a worthy cause.<br />

CUSTOMER RELATIONSHIP<br />

AND BILLING ON THE<br />

RIGHT TRACK<br />

SAP Phase 2 update<br />

"No matter how big or little you give it will<br />

tremendously help our customers as they<br />

continue to let us be their water providers,” said<br />

H2O Foundation Coordinator Joyce Jordan.<br />

The campaign began on June 6 and will<br />

continue through June 17. The H2O Foundation<br />

was established in 2003 to assist customers<br />

with paying their water bills, as well as<br />

plumbing repair costs. 2<br />

-<br />

Board of Directors<br />

Ronald A. Mims<br />

Chairman/President<br />

Kevin B. McKie, Esq.<br />

First Vice-Chairman/ Vice President<br />

Ann D. Florie<br />

Second Vice-Chairman/ Vice President<br />

Dr. George Munchus<br />

Secretary-Treasurer<br />

Sherry W. Lewis<br />

Assistant Secretary-Treasurer<br />

Executive Staff<br />

Mac Underwood<br />

General Manager<br />

Darryl R. Jones, P.E.<br />

Assistant General Manager<br />

Operations and Technical Services<br />

T.M. “Sonny” Jones IV, P.E.<br />

Assistant General Manager<br />

Engineering and Maintenance<br />

Michael Johnson, CPA<br />

Assistant General Manager<br />

Finance and Administration<br />

Dorian Kendrick,<br />

Lewis & Company<br />

Editor<br />

BreAndrea Rudolph,<br />

Lewis & Company<br />

Creative Director<br />

The Birmingham Water Work (BWW) has decided to move forward<br />

with its Realization Phase of the Customer Relationship and Billing<br />

(CR&B) project. The purpose of the Realization Phase is to build and<br />

test the complete business and system environment, develop<br />

training materials and end-user documentation, in addition to<br />

obtaining business sign-offs. The graph below depicts the BWW's<br />

movement along the roadmap as progress is being made through<br />

the Realization Phase, approaching final prep.<br />

"The entire BWW Team is working very hard to meet the various<br />

deadlines in conjunction with daily responsibilities,” said Business<br />

Systems/Transformation Manager Barry Williams.<br />

The document below shows a high-level time chart of planned<br />

activities as progress is being moved through the Realization Phase<br />

and beyond.<br />

"BWW will continue to have great representation from all departments,”<br />

said Williams.<br />

As the team moves closer to Go-Live, like with all projects, higher<br />

stress levels are anticipated. Therefore, thank you everyone in<br />

advance for your patience and understanding.<br />

“We look forward with great anticipation and excitement as work<br />

on the CR&B project continues,” said Williams.<br />

2


DRINKING WATER WEEK 2016<br />

Customers learn the value of water.<br />

-<br />

Willie Waterdrop greeting customers in the Call Center.<br />

In an effort to draw awareness to drinking<br />

water and healthy living, the Birmingham<br />

Water Works (BWW) joined forces with the<br />

American Water Works Association (AWWA)<br />

to campaign Drinking Water Week (DWW).<br />

For more than 35 years the AWWA and its<br />

members have celebrated DWW – a time<br />

where both water professionals and the<br />

communities they serve join together in<br />

recognizing the vital role water plays in our<br />

daily lives.<br />

"Celebrating Drinking Water Week is an<br />

easy way to educate the public, connect<br />

Students gather to create slime during the school program’s award ceremony held at Regions Field.<br />

with the community and promote employee<br />

morale,” said Executive Assistant Anitra<br />

Hendrix. "Too often, water utilities receive<br />

publicity only when something bad happens<br />

- a water main breaks in the middle of rush<br />

hour or you have to raise your rates, again.<br />

Drinking Water Week celebrations allow an<br />

opportunity for positive communication."<br />

Throughout the week customers participated<br />

in the BWW’s Fruit Infusion Challenge,<br />

where they posted selfies drinking water and<br />

fruit-infused recipes to Facebook. DWW also<br />

served as the perfect time to educate children<br />

about their water supply in an atmosphere<br />

of fun. With this in mind, the BWW closed<br />

the week with its annual community<br />

outreach program - Learning the Wonderful<br />

Works of Water Award Ceremony. Students<br />

from Gardendale, Lipscomb and C.J.<br />

Donald Elementary Schools shared what<br />

they learned and love about water during the<br />

poster contest award ceremony held at<br />

Regions Field. Students learned how the<br />

BWW provides clean, safe drinking water for<br />

the public. 2<br />

Practice Safety Daily<br />

Safety isn’t just about preventing falls and slips, or labeling hazardous<br />

materials. The core objective of safety is to protect a company’s most<br />

valuable resource: its employees.<br />

“My goal is to ensure that employees arrive home safely just like they<br />

left – uninjured,” said Cortez Tolbert, <strong>BWWB</strong> Safety Officer. “Safety<br />

First on our t-shirt sleeves promotes safety awareness and sends the<br />

message to employees and the public that Birmingham Water Works is<br />

serious about<br />

safety.”<br />

When employees have to deal with situations – coworkers<br />

being injured – they become distracted.Distractions lead to a<br />

loss in productivity and poor work quality. Too often these<br />

distractions lead to other workplace accidents, said Tolbert.<br />

Workers thrive, however, in safe, healthy environments and<br />

that is the ultimate goal of the <strong>BWWB</strong>’s safety program.<br />

“We’re serious about safety and have no problem wearing<br />

our feelings on our sleeve,” said Tolbert.<br />

3


Surrounding water utilities attended the luncheon to gather first-hand knowledge of set rules and regulations.<br />

<strong>BWWB</strong> HOSTS ANNUAL CCR LUNCHEON<br />

Water Issues, Lead Contamination and More Discussed<br />

The Birmingham Water Works (BWW) 2016<br />

Consumer Confidence Report (CCR)<br />

Luncheon was held at the Anthony L. Barnes<br />

Conference Center, with Industrial and<br />

Commercial Account Superintendent Johnnie<br />

Mayfield serving as the coordinator of the<br />

event.<br />

JUST ADD WATER<br />

Improve the quality of your life.<br />

Annual Water Quality Report 2016<br />

BIRMINGHAM<br />

WATER WORKS<br />

2016 CCR.<br />

The BWW collaborated with the Alabama<br />

Department of Environmental Management<br />

(ADEM) and surrounding water utilities to<br />

discuss what is happening in the water<br />

industry. Attendees were able to ask questions<br />

and receive updates over new technology and<br />

information from regulatory agencies. The<br />

luncheon covered environmental management<br />

updates, in addition to the new lead and<br />

copper rules and regulations.<br />

The luncheon’s guest speakers included<br />

Tom Littlepage from the Montgomery<br />

Office of Water Resources, as well as<br />

Dennis Harrison, Laura Taylor and<br />

William McClimans of ADEM. Littlepage<br />

spoke about water concerns for future<br />

water intakes in the state of Alabama, while<br />

Harrison and Taylor discussed the lead and<br />

copper inventory regulation.<br />

Furthermore, Assistant General Manager,<br />

Darryl Jones provided brief updates on the<br />

changing lead issues. As lead and copper<br />

matters continue to be placed on the<br />

forefront of people’s minds in the U.S.,<br />

BWW has remained active in testing its<br />

source water, as well as finished water, for<br />

any lead contamination.<br />

Mayfield said he hopes those in attendance<br />

gained a better perspective on the new lead<br />

regulation, which was released May 31st.<br />

BWW General Manager Mac Underwood<br />

recently traveled to Washington, D.C. to<br />

meet with the enviormental protection<br />

angency (EPA) regarding this topic. 2<br />

-<br />

Assistant General Manager - Operations and Technical Services<br />

Darryl Jones speaks to attendees at the annual luncheon.<br />

4


GEARING UP FOR ACE16<br />

Top Ops and Tapping Teams prepare for annual competition<br />

Tap, tap, tap, tap, SPLOOSH! Water comes<br />

rushing out of the pipe, only to be rerouted<br />

into hollow copper tubes attached to a faucet.<br />

“TIME,” the coach calls after the Tapping<br />

Team finishes. As easy as this sounds, it takes<br />

speed, precision and solid teamwork to tap into<br />

a water pipeline and route it to a faucet without<br />

leaks – all in a minute and twelve seconds, one<br />

of their slower runs.<br />

I had the pleasure of sitting down with the<br />

men’s Tapping Team members Lakell<br />

Freeman, Todd Stewart, Johnny Bittles, Jerry<br />

Storey and coach Trey Finch. When first asked<br />

how important teamwork is in the competition,<br />

the response was, there is no possible way to<br />

compete without a cohesive team ready for<br />

action. The men described the competition as<br />

very intense and said their favorite part, other<br />

than the competition itself of course, the<br />

camaraderie and the different people they are<br />

able to meet. The group even has contacts they<br />

still keep in touch with from competing over<br />

the years.<br />

The competition is set in Chicago this year at<br />

the McCormick Place Convention Center from<br />

June 19 - 22. Competitors will arrive for a meet<br />

and greet event on the eve of the American<br />

Water Works Association's (AWWA's) 2016<br />

Annual Conference & Exposition (ACE 16) –<br />

the only event that covers every segment of the<br />

water business.<br />

Birmingham Water Works (BWW) is looking to<br />

meet its rivals from the Mexico teams who have<br />

won the National Competition for the last two<br />

years. Over their career, the BWW Men’s<br />

Tapping Team have consecutively made it to<br />

the finals for 22 years, in addition to treading<br />

-<br />

a path to win the World Cup six times!<br />

“We wish them luck during these final weeks<br />

before the ACE16 competition,” said Finch.<br />

ACE 16 provides an environment where water<br />

professionals can lead and learn from leaders in<br />

the water industry, in addition to providing<br />

solutions to water sector challenges that address<br />

the full spectrum of the issue. Topics range<br />

from research and planning, to treatment and<br />

management.<br />

The annual event will showcase a wide range<br />

of products and services related to water<br />

sectors from leading exhibitors, such as<br />

Men’s Tapping Team members preparing to compete with other water systems areound the US.<br />

distribution system analysis & equipment,<br />

conservation, GIS, certification, pumps,<br />

groundwater, meters, flow meter, water supply,<br />

wastewater, treatment, equipment, leak,<br />

backflow prevention, pipe equipment, safety<br />

equipment, valves, gates, instrumentation,<br />

chemical equipment, construction equipment,<br />

modeling, software, management, consultant,<br />

monitoring equipment and corrosion. There<br />

will be more than 500 exhibitors in attendance,<br />

in addition to more than 11,500 visitors. 3<br />

The following teams will compete from the<br />

Birmingham Water Works:<br />

Ladies Tapping Team<br />

BAMA Bells<br />

April Nabors - Feeder<br />

Jacqueline Ingram- Puller<br />

Frerica Smith- Copper<br />

Timothy Harris- Coach<br />

Men’s<br />

Tapping Team<br />

Johnny Bittles - Feeder<br />

Lorenzo Clay- Puller<br />

Paul Bethune- Copper<br />

Mark Kirkland- Coach<br />

Top Ops Team<br />

Main Stream Team<br />

Tina Webb- Coach<br />

Donald Temptation- Competitor<br />

Jordan Mitchell- Competitor<br />

LMen’s<br />

Tapping Team<br />

Johnny Bittles- Feeder<br />

Jerry Storey– Puller<br />

Todd Stewart– Copper<br />

Lakell Freeman– Assistant<br />

Trey Finch- Coach<br />

Scott Gormley<br />

Ronald Brock<br />

Derrick Stephens<br />

Bill Shikle- Coach<br />

5


Water Works<br />

Staff Updates<br />

Retirees:<br />

December:<br />

Lila Baldwin, Call Center<br />

Terry Clark, Cahaba Pump Station<br />

James Conner, Leak Utility I<br />

Roger Davis, Meter Reading<br />

Bill Guier, SCADA<br />

Ellan Hawkins, Call Center<br />

Jesse Inman, IT Programming<br />

Arrie James, Leak Utility I<br />

Melvin Jefferson, Accounting<br />

Shirley Lyles, Payment Center<br />

Cary Prather, Environmental Services<br />

Billy Rhodes, SCADA<br />

Howard Russell, Field Services<br />

Greg Singleton, IT<br />

Alfred Watson, Transportation<br />

Everett Wesley, Utility Worker I<br />

January:<br />

William Guier,Scada System Analyst,<br />

Gregory Singleton, Business Systems.<br />

Alfred Watson, Sr. -<br />

Automotive Technician<br />

Feburary:<br />

Tony Blankenship, Accountant II,<br />

Paul Phillips, Distribution,<br />

March:<br />

Jesse Inman, Business Systems Arch.,<br />

Billy Rhodes, Technician -<br />

Communication<br />

April:<br />

Ellan Hawkins, Supt. Call Center<br />

May:<br />

Michael Skinner - Residual Pant<br />

Operator I<br />

New Hires:<br />

December:<br />

Johnathan Crawford, Operator I<br />

Danny Cunningham, Operator I<br />

Carl Daniels, Leak Utility I<br />

Evan Epperson, Maintenance - Pu<br />

Eric Foster, Sr. Automotive Technician<br />

Christopher Green, Leak Utility I<br />

Darnell Hubbard, Leak Utility I<br />

Terry King, PMW Trainee<br />

Randell Miller, Leak Utility I<br />

Rosalyn Newby, Call Center Rep. III<br />

Reginald Perry Sr., Maintenance - Di<br />

Demetric Price, Meter Reader I<br />

Derrick Vincent, Maintenance - Di<br />

January:<br />

Timothy Woods, Maintenance-Di<br />

Christopher Bedgood, Maintenance-Di<br />

Marcus Hunter, Supt. Payment Center<br />

Feburary:<br />

Danny Cunningham, Operator I<br />

Eric Foster, Sr. Automotive Technician<br />

Derrick Vincent, Maintenance- Di<br />

March<br />

Evan Epperson, Maintenance - Pu<br />

Christopher Green, Leak Utility I<br />

Darnell Hubbard, Leak Utility I<br />

Terry King, PMW Trainee<br />

Randell Miller, Leak Utility I<br />

Reginald Perry Sr., Maintenance - Di<br />

Carl Daniels - Leak Utility I<br />

James Hollingsworth, PMW Trainee<br />

April:<br />

Gergen Farness, PT Building/ Maintenance<br />

Patricia Jones, Security Guard Part Time<br />

James Conner, Leak Utility I<br />

Promotion:<br />

December:<br />

Patrick Dillard, Operation I Trainee<br />

Peter Del-Re, Operation I Trainee<br />

Rashaun Gibson, Operation I Trainee<br />

David Goodwin, Utility Worker I<br />

LaVanual Henderson, Utility Worker I<br />

Franklin Kennedy, PMW Trainee<br />

A'Khi King, Operation I Trainee<br />

Christopher Landrum, GIS Tech.<br />

Dusty Murphy, Maintenance Mechanic I<br />

Latasia Sanford, Human Resource Business<br />

Joseph Stanford, Operator Pump Station<br />

Emmett Terry, Clerical Assistant<br />

Nelda Thompkins, Bld Attnt/ Messenger<br />

Cornelious Tolbert, Utility Worker<br />

Anton Whitt, Leak Utility II<br />

Tony Williams, Utility Worker II<br />

January:<br />

Doney Childrey, Water Accountability Tech<br />

William Gunn, Water Accountability Tech<br />

Jerome Little, Jr.,Water Accountability Tech<br />

Charles Foster, Utility Worker II<br />

Olivia Leonard, Distribution Specialist I<br />

Febuary:<br />

Robert Box, Meter Setter I<br />

Paul Chatta, Maintenance Mechanic II<br />

LaVanual Henderson, Utility Worker I<br />

Franklin Kennedy, PMW Trainee<br />

Josep Stanford, Operator- Pump Station<br />

Anton Whitt, Leak Utility II<br />

Tony Williams, Utility Worker<br />

March:<br />

Darren Blout, Water Quality Technician<br />

Kenneth Finch III, Scada System Analyst<br />

Derek Robinson, Superintendent- Service<br />

Emmett Terry, Clenical Assistant<br />

Austin Trammell, Inspector- Construction<br />

Charles Childress, Water Accountability Tech<br />

Geraldine Davis, Supt. Call Center<br />

Marsha Hammonds, IT Sys. Support Supervisor<br />

Ronald Mallette, Inspector- Construction<br />

Tamera Rembert, Call Center Rep. III<br />

Austin Trammell, Inspector- Construction<br />

April<br />

Billy Gulledge, Inspector- Revenue Meter<br />

Justin Kirkland, Backflow Inspector<br />

Frank Phillips, Watershed Protection Spec<br />

Patrick Dillard, Operator I Trainee<br />

Dusty Murphy, Maintenance Mechanic I


BIRMINGHAM WATER WORK’S<br />

Employee of the Month<br />

December:<br />

January:<br />

Jonathan Malloy and April Nabors were nominated by the<br />

Training and Organizational Development<br />

Security Dept. front row: Franklin “Seth” Kennedy, Kevin<br />

Miller, Scott Starkey, Ingra McCurdy, Christopher Hill,<br />

Philip Henson, Terrell Jones, Priscilla Lowry (Not<br />

pictured),Back Row, Charles Childress,Timothy Payne,<br />

Jimmy Bonner<br />

Jesse Inman<br />

Febuary:<br />

March:<br />

Brent Zeanah<br />

Training Team: Morgan Dill, Cortez Tolbert,Marilyn<br />

Vertison, Rhonda Lewis, Meridith Hollins, & Derrick<br />

Gooden<br />

Jerome Little, Willie Lee, Doney Childrey, & Jeremiah Polk<br />

April:<br />

May:<br />

Ricky Williams<br />

Engineering and Maintenance Division: Charles Foster- (Utility<br />

Worker II), Eric Garrick - (Utility Worker I), LaVanual Henderson<br />

- (Utility Worker I), John Jackson - (Field Supervisor), Price<br />

Lanier - (Distribution Maintenance Worker), Terrance Peck -<br />

(Distribution Maintenance Worker), Reginald Perry - (Distribution<br />

Maintenance Worker), John Roper, Sr. - (Utility Worker)


BIRMINGHAM<br />

WATER WORKS<br />

Footnotes: 1 Wire Reports; 2 Staff Reports; 3 Chris Ruffin Jr. & John Pitts<br />

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