OPS 571 Final Exam (Newest) - Assignment
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<strong>OPS</strong> <strong>571</strong> <strong>Final</strong> <strong>Exam</strong> (<strong>Newest</strong>) –<br />
<strong>Assignment</strong><br />
1. A major competitive dimension that forms a company's strategic<br />
operational competitive position in their strategic planning is which<br />
of the following?<br />
Cost or price<br />
Focus<br />
Straddling<br />
Automation
2. In setting up a kanban control system you need to determine the<br />
number of kanban card sets needed. If the expected demand during<br />
lead time is 25 per hour, the safety stock is 20 percent of the demand<br />
during lead time, the container size is 5, and the lead time to<br />
replenish an order is 5 hours, what the number of kanban card sets<br />
is needed?<br />
27<br />
20<br />
5<br />
30<br />
3. Which of the following is a multifactor measure of productivity?<br />
Output/(Labor + Capital + Energy)<br />
Output/All resources used<br />
Output/(Materials)<br />
Output/Inputs<br />
4. Which of the following is an alternative possible service encounter<br />
included in the service-system design matrix?<br />
Internet<br />
Automated teller (ATM)<br />
Face-to-face distance<br />
Questionnaire response<br />
5. In development of an operations and supply chain strategy, which of<br />
the following may be an important product-specific criteria to<br />
consider?<br />
Learning curve<br />
Supplier after-sale support<br />
Production lot size<br />
Focus<br />
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<strong>Exam</strong> (<strong>Newest</strong>)
6. Which of the following is one of Dr. Eli Goldratt's rules of production<br />
scheduling for optimized production technology?<br />
An hour lost at a bottleneck saves an hour for the entire system<br />
Do not allow bottlenecks to govern the flow of the line<br />
Utilization and activation of a resource are not the same<br />
Balance the capacities, not the flows<br />
7. You have just been assigned to oversee a series of projects.<br />
Functional areas will loan you personnel for each project, and<br />
separate project managers will be responsible for separate projects.<br />
These project managers will report to you. Which project<br />
management structure is being used?<br />
Matrix project<br />
Pure project<br />
Functional project<br />
Task force<br />
8. Which of the following is a reason that firms must develop more new<br />
products than ever?<br />
Commitments to joint venture partners<br />
Product life cycles are shorter<br />
They are replacing old customers with new ones<br />
To amortize heavy investments in development labs<br />
9. We would expect to see which of the following in an MRP system's<br />
inventory status file?<br />
End items produced<br />
Late/early delivery records<br />
Labor efficiency<br />
Scrap parts<br />
10. The centroid method for plant location uses which of the following<br />
data?
Inbound transportation costs<br />
Volume of goods to be shipped between existing points<br />
Transport times between facilities<br />
Correlation matrix of existing facilities<br />
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11. The Pareto principle is best applied to which of the following<br />
inventory systems?<br />
EOQ<br />
Fixed-time-period<br />
Fixed-order quantity<br />
ABC classification<br />
12. A company can produce a small lot of products the first time at a<br />
cost of $2,000. If their 85 percent learning curve allows them to<br />
reduce their costs on each lot, what is the total cost of producing 5<br />
lots?<br />
$8,062.00<br />
$4,031.00<br />
$9,376.50<br />
$10,000.00<br />
13. You are a consultant called in to estimate the costs after the<br />
employees learn how to do a job more efficiently by repetition of new<br />
product. You find a company can produce a product the first time at<br />
a cost of $5,000. If their 90 percent learning curve allows them to<br />
reduce their costs on each unit, what is the total cost of producing<br />
100 units of the new product?<br />
$290,700<br />
$500,000<br />
$390,000
$250,687<br />
14. A material requirements planning system is an example of which<br />
of the following scheduling systems?<br />
Infinite loading, backward scheduling<br />
Finite loading, backward scheduling<br />
Infinite loading, forward scheduling<br />
Finite loading, forward scheduling<br />
15. Capacity planning that involves hiring, layoffs, some new tooling,<br />
minor equipment purchases, and subcontracting is considered as<br />
which one of the following planning horizons?<br />
Long range<br />
Current<br />
Short range<br />
Intermediate range<br />
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16. You want to determine the upper control line for a p-chart for<br />
quality control purposes. You take several samples of a size of 100<br />
items in your production process. From the samples, you determine<br />
the fraction defective is 0.05 and the standard deviation is 0.01. If<br />
the desired confidence level is 99.7 percent, which of the following is<br />
the resulting UCL value for the line?<br />
0.39<br />
0.06<br />
0.08<br />
0.05<br />
17. The objectives of work center scheduling include which of the<br />
following?
Providing variety to workforce<br />
Following all the priority rules<br />
Minimizing setup costs<br />
Avoiding tradeoffs<br />
18. For which of the following should we use an R-chart to monitor<br />
process quality?<br />
Deciding whether an airliner has sufficient fuel for its trip<br />
Determining whether vehicles from a motor pool will run<br />
Weighing trucks at a highway inspection station to determine if<br />
they are overloaded<br />
Student grades measured from 1 to 100<br />
19. Which of the following is a major factor that distinguishes service<br />
design and development from manufacturing design and<br />
development?<br />
The service package has the same legal protection available to<br />
manufactured goods.<br />
The service process and service product can be developed<br />
independently.<br />
Manufacturing is far more capital intensive than services.<br />
The service package is the major output of the development<br />
process.<br />
20. Which of the following is a time-to-market performance measure<br />
used in judging product development performance?<br />
Customer loyalty<br />
Product reliability<br />
Yield<br />
Frequency of new-product introductions<br />
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<strong>571</strong> <strong>Final</strong> <strong>Exam</strong> Questions and Answers
21. In business forecasting, what is usually considered a mediumterm<br />
time period?<br />
One to six months<br />
Three months to two years<br />
Six weeks to one year<br />
One to five years<br />
22. There are many applications of poka-yokes in service<br />
organizations. Which of the following is one of the three-T's used to<br />
classify poka-yokes?<br />
Task<br />
Trust<br />
Time<br />
Teamwork<br />
23. Assuming no safety stock, what is the reorder point (R) given an<br />
average daily demand of 78 units and a lead time of 3 days?<br />
421<br />
234<br />
26<br />
78<br />
24. Which of the following is a measure of operations and supply<br />
management efficiency used by Wall Street?<br />
Earnings per share growth<br />
Current ratio<br />
Dividend payout ratio<br />
Receivable turnover<br />
25. A project starts out as which of the following?<br />
Critical path method (CPM)<br />
A latest-start-time estimate<br />
A series of milestones
A statement of work<br />
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26. The ability to rapidly and inexpensively switch production from<br />
one product to another enables what are sometimes referred to as:<br />
Economies of shape<br />
Economies of scope<br />
Economies of size<br />
Economies of scale<br />
27. According to the theory of constraints, which of the following is a<br />
financial measurement that can be used to measure the firm's ability<br />
to make money?<br />
Inventory<br />
Sales<br />
Net profit<br />
Throughput<br />
28. What is a work breakdown structure?<br />
A depiction of the activities making up a project<br />
A Gantt chart<br />
A list of the activities making up the higher levels of the project<br />
A definition of the hierarchy of project tasks, subtasks, and<br />
work packages<br />
29. If a firm produced a standard item with relatively stable demand,<br />
the smoothing constant alpha (reaction rate to differences) used in<br />
an exponential smoothing forecasting model would tend to be in<br />
which of the following ranges?<br />
5 to 10 percent
60 to 120 percent<br />
20 to 80 percent<br />
20 to 50 percent<br />
30. What transportation mode has very high initial investment costs<br />
but gives a very low cost per mile for products that are highly<br />
specialized and require no packaging?<br />
Water<br />
Highway<br />
Pipeline<br />
Rail<br />
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