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From the editor<br />
Technology has made changes to the way we<br />
live. Shopping from one’s smart phone, using<br />
the tablet to order dinner on a lazy Sunday<br />
evening, finding long lost schoolmates: are all just a<br />
click away. Technology has also changed the way we<br />
work. From chat systems to conferencing to sharing<br />
documents, a lot has changed at the workplace.<br />
Technology has made work, location agnostic.<br />
<strong>Work</strong>ing from home or telecommuting has been<br />
doing the rounds of workplaces atleast for the last<br />
ten years. Pioneered by technology companies<br />
in the West, this concept made inroads into other<br />
countries in Europe and Asia along with their carrier<br />
companies’ global footprints. In the war for talent,<br />
especially in the 21st century, this became a ticket<br />
to attract professionals who were no longer lured by<br />
just fancy titles and pay packages. They wanted to<br />
have a life alongside work, and a location agnostic<br />
workplace held such a promise.<br />
Given the strong gender stereotypes, work from<br />
home or telecommuting policies started off with<br />
being made available to working women. But with<br />
many voices of dissent from both men and women<br />
on how gender biased this was, companies that offer<br />
workplace flexibility offer this as a gender neutral<br />
workplace policy.<br />
But work from home was not the panacea it<br />
was made out to be. It came with its own set of<br />
challenges. While on one side, it did raise employee<br />
morale, in others it made them feel lonely and<br />
alienated from the company’s culture. When Marissa<br />
Mayer abolished the work from home policy at<br />
Yahoo as soon as she took over as the CEO, she cited<br />
greater collaboration and team synergy as the need of<br />
the hour for her company, which she felt could only<br />
be achieved if people worked together in a common<br />
physical workplace.<br />
While the jury is out on whether work from<br />
home or anyplace is a win-win both for companies<br />
and professionals, most progressive companies today<br />
have flexibility in their workplace policies and work<br />
from home or telecommuting does find a place there.<br />
Happy Reading!<br />
Poornima<br />
Parameswaran<br />
Batish<br />
Editor-in-Chief<br />
P.S We would be delighted to hear your<br />
feedback, views, insights and suggestions<br />
poornimapbatish@womanatwork.in
Contents<br />
Cover Story<br />
Location No Bar<br />
Redefining the <strong>Work</strong>place<br />
Simply Successful<br />
Leading from The Front<br />
Special Feature<br />
Shaping Your Dreams<br />
In Conversation<br />
Forging Relationships,<br />
Building Success<br />
Trendsetters<br />
Fixing Forensic Troubles<br />
Society<br />
Lending A Helping Hand<br />
Brand ‘You’<br />
Do You Look Like An Achiever?<br />
By Invitation<br />
Soft is The New Hard<br />
Travelust<br />
God’s Own City<br />
24<br />
32<br />
18<br />
12<br />
38<br />
41<br />
16<br />
9<br />
51<br />
32<br />
18<br />
12<br />
4<br />
| <strong>November</strong> <strong>2015</strong>
YOUR TRAINING<br />
CRACKERJACK<br />
ALLY<br />
IN CORPORATE AND<br />
SOFT SKILLS TRAINING<br />
> Personal and Role Effectiveness<br />
> Organizational Cultural Transition Soft Skills<br />
> Busninsess Communication
46<br />
44<br />
22<br />
Startup Smart<br />
Protecting Brand Identity Through<br />
Trademarks<br />
From Being Proactive to Being Legally<br />
Proactive<br />
Lens <strong>At</strong> <strong>Work</strong><br />
Bidding Adieu to The Elephant God<br />
Special Coverage<br />
Shaktibandhan: World Sisterhood Day<br />
Tech <strong>At</strong> <strong>Work</strong><br />
Wheels <strong>At</strong> <strong>Work</strong><br />
Professions on the Table<br />
Bookshelf<br />
Netsetters<br />
Women in the News<br />
46<br />
22<br />
44<br />
7<br />
8<br />
21<br />
15<br />
53<br />
54<br />
EDITOR IN CHIEF<br />
: Poornima Parameswaran Batish<br />
CONSULTING EDITOR<br />
: Suchismita Pai<br />
COVER PAGE & GRAPHIC DESIGN : Yellow Creatives<br />
PRINTED AND PUBLISHED BY<br />
: Sanjiivv B Batish on behalf of <strong>Woman</strong> at <strong>Work</strong> Media<br />
PUBLISHED AT : 5, Ganga Plaza, Off NIBM Road, Kondhwa, Pune – 411048<br />
PRINTED AT<br />
: Neha Creations, off Sinhagad Road, Pune<br />
For your feedback, ideas and suggestions, write to info@womanatwork.in<br />
Website : www.womanatwork.in<br />
Note to the Reader<br />
*All rights reserved. Reproduction in any manner without prior permission is prohibited. The views expressed in the articles are of the authors and not<br />
necessarily of the magazine. All efforts have been made to ensure accuracy of information in the magazine. But neither the editors nor the publisher<br />
can take responsibility arising out of errors or omissions in the information provided.
TECH AT WORK<br />
Apple Watch Hermès<br />
Apple Watch Hermès: Apple Watch Hermès is the culmination of a partnership based on<br />
parallel thinking, singular vision and mutual regard between the top 2 brands in the world. Its<br />
Apple Inside with a touch of class from Hermès. With leather straps handmade by Hermès<br />
artisans in France and an Hermès watch face reinterpreted by Apple designers in California,<br />
Apple Watch Hermès is a product of elegant, artful simplicity .<br />
Toshiba Dynapad<br />
Toshiba has a new Windows 10 convertible – DynaPad and is a good bet for<br />
anyone who needs to use a stylus. The selling point is the bundled Wacom Active<br />
Electrostatics TruPen, which offers 2,048 levels of pressure and works with<br />
Microsoft's pre-installed Office and Edge software, along with Toshiba's own, too.<br />
Ola 'Share'<br />
Taxi aggregator Ola announced the launch of its 'Share' social ride-sharing feature<br />
on its app. The Share carpooling feature, still in beta, is live on its mobile app and can<br />
be used by customers in Bengaluru at an introductory flat fare of Rs. 50, the company<br />
said.<br />
Mumbai Metro Smart Card Recharge<br />
Snapdeal-owned mobile transactions platform FreeCharge announced the<br />
launch of its online recharge facility for smart card users of Mumbai Metro. The<br />
feature, still in beta, enables Mumbai's metro commuters to recharge on the go,<br />
and has been rolled out its website, Android, iOS, and Windows app.
wheels at work<br />
BMW X6M and X5M<br />
Price : INR 1.55 crores<br />
Noteworthy<br />
The new gen high performance Sports Activity Vehicles<br />
(SUVs in BMW lingo) are based on the latest iterations of the<br />
X6 and X5.<br />
<strong>2015</strong> Toyota Liva<br />
with dual tone colours<br />
Price : INR 5.7 lakhs onwards<br />
(ex-showroom)<br />
Noteworthy<br />
Offered in petrol and diesel engine option, the new<br />
Liva comes with dual tone body colours, which the<br />
company claims is factory built, making them as the<br />
first manufacturer in the segment to launch such a<br />
product.<br />
Hero Maestro Edge and Duet<br />
Price : INR 49,500 onwards<br />
Noteworthy<br />
The Hero Maestro Edge and Duet have impressive<br />
features list backed up by good quality levels and the<br />
brand’s immensely strong presence across the country<br />
(6,300 network points). The former also benefits from<br />
a design that stands out.<br />
All information & photos in this section is courtesy RushLane which is a leading source of cars / bikes news & reviews.<br />
@rushlane
By Invitation<br />
Soft Is The New Hard<br />
Sayali Shende is a Corporate Trainer and Founder of Crackerjack, a training & development<br />
solutions company. She has rich and diverse experience with corporate and academia in USA<br />
and India. She is a professional brand strategist, a prolific writer and a blogger. She likes to<br />
write and blog on a variety of subjects right from branding to emotional intelligence to women<br />
empowerment.<br />
A<br />
few months ago, I walked into<br />
the dealership of a leading<br />
car company. The plethora<br />
of swanky cars, all crying out loud<br />
for my attention made my head spin.<br />
Which one should I buy? Just as I was<br />
grappling with an answer, a salesman<br />
quickly ushers me aside and gives me<br />
a litany of car descriptors. Mileage,<br />
version, variants, colours, and what<br />
have you! I was more confused than<br />
before. Sensing my predicament, a<br />
cheerful youth, another sales person<br />
comes and greets me warmly. After<br />
initiating a small talk about “did I<br />
find the store easily, have I come<br />
alone or with my family and most<br />
importantly, what kind of a car would<br />
best symbolize me?” He instantly<br />
warmed up my heart and I was ready<br />
to handover my cheque. This guy was<br />
on a fast track mode to a rocking sales<br />
career!<br />
The striking difference<br />
between the straight jacketed first<br />
salesman and the next were not his<br />
technical competence, but his savvy<br />
interpersonal skills. Impressed with<br />
him? Oh yes! My shiny new car is a<br />
testimony to that. Was there a leader<br />
waiting in the wings in that warm<br />
sales man….yes just waiting to be<br />
discovered!<br />
Most organizations struggle to<br />
discover their next leader. Most leaders<br />
from within are chosen on the basis of<br />
their technical competence, “go getter”<br />
attitude and astute foresight. But the<br />
chosen leader is still found at large.<br />
So what does a leader need<br />
to have? How do organizations<br />
know what sets leaders apart from<br />
managers? Its time every one wakes<br />
up to the fact that “it’s not only hard<br />
skills that maketh a leader, it’s the soft<br />
skills too”. A technically competent<br />
and aggressive leader with no human<br />
element will not go far. He will be like<br />
a rudderless ship on stormy waters.<br />
Soft skills are the wind in the sails of a<br />
leader’s boat.<br />
<strong>November</strong> <strong>2015</strong> | 9
By Invitation<br />
Organizations should gently probe<br />
their teams to find out which leader<br />
would they prefer? Someone who<br />
drives them ruthlessly to achieve their<br />
goals and chastise them or someone<br />
who works with them to find their<br />
“achievable” target? Would they prefer<br />
a leader who criticizes in public and<br />
appreciates in private or someone who<br />
does the exact opposite? Would they<br />
merrily support a leader who “talks<br />
to” them or a leader who “speaks with<br />
“them”? The writing is clear on the<br />
wall.<br />
Years ago, in my stint as a banker<br />
in the USA, my bank’s Regional<br />
Director used to come in for surprise<br />
audits in the bank. On a busy day, one<br />
would not notice him slipping in the<br />
bank and masquerade as a customer. A<br />
cashier who didn’t make eye contact<br />
or a relationship manager who didn’t<br />
jump in to “handle” an irate customer<br />
were often gently chided in private<br />
and made to sharpen their service<br />
skills. Did we love the RD? We used<br />
to wait for our turn to get audited..<br />
Now that’s a first! He was a soft skills<br />
personified leader!<br />
While most companies identify<br />
their next level leadership team<br />
on the basis of technical skill<br />
sets, they need to take efforts to<br />
awaken their softer side too. Just<br />
as technical and competency skills<br />
are enhanced through a battery of<br />
such trainings, soft skills need to<br />
be reinforced through a series of<br />
workshops and trainings. Team<br />
building, collaboration, interpersonal<br />
skills and emotional intelligence are<br />
as important as business planning,<br />
strategizing and quotas. These tough<br />
tasks seem easy when they are backed<br />
with excellent soft skills. It’s easy<br />
to follow a leader who is technically<br />
adept and also connects with you<br />
deeper than sales figures. A leader who<br />
has open channels of communication<br />
gains more respect than the one who<br />
gets lost in approval emails. The gap<br />
between managers aspiring to be<br />
holistic leaders is glaring and its time<br />
it gets bridged.<br />
If organizations lean in to internal<br />
cues, they can pick on the telltale signs<br />
of poor soft skills of their managers.<br />
Contrary to popular belief that soft<br />
skills or rather the lack of it are tough<br />
to nail, they are quite easy to identify.<br />
If managers acquire clients easily but<br />
struggle to retain them, if employee<br />
turnover is higher than industry<br />
average, if managers are reactive<br />
rather than proactive, if channels of<br />
communication are long and if all<br />
managers are like cookies cut by the<br />
same cookie cutter, there is a huge soft<br />
skills gap, a gaping chasm that has<br />
to be filled pronto. Its time soft skills<br />
become an integral part of the “JD” of<br />
a leader, its time soft skills became the<br />
new hard skills. •<br />
www.crackerjack.in<br />
10<br />
| <strong>November</strong> <strong>2015</strong>
<strong>November</strong> <strong>2015</strong> | 11
Forging Relationships<br />
Building Success<br />
From Bokaro Steel City to Pune to California, Shabnam Asthana’s journey has been<br />
nothing short of spectacular. It was no surprise to her clients, colleagues and friends<br />
when she won the National Award for Public Relations in 2012, which is India’s most<br />
prestigious award, given by the Public Relations Council of India (PRCI). <strong>Woman</strong> <strong>At</strong><br />
<strong>Work</strong> talks to the mutli-faceted Shabnam Asthana, Founder & CEO of Empowered, a<br />
leading PR firm and a Director on the Board of IND TV, which is a San Francisco based<br />
Media channel.
In Conversation<br />
WW : Tell us about your education and<br />
growing years.<br />
SA: I grew up in the lovely Bokaro Steel City, which<br />
is today in Jharkhand. My parents moved from the<br />
then USSR to India. My father was a Public Relations<br />
professional and my mother was a senior manager<br />
in the Design Bureau of Bokaro Steel Plant. My<br />
three sisters and I always looked up to our parents,<br />
especially our working mother as a great source of<br />
inspiration because in those days, it was a rare sight to<br />
see a working woman, let alone a senior professional.<br />
When I was in senior school, my parents gave me<br />
a challenge that if I did well in my academics, they<br />
would allow me to go to study in Delhi.<br />
WW: Did you take up the challenge?<br />
SA: I love challenges. I studied hard and was<br />
privileged to get into Lady Shri Ram College,<br />
Delhi for my graduation in English. After my post<br />
graduation in English, I went to IMD Switzerland<br />
for a course in management. Marriage brought<br />
me to Pune where I did my Masters in PR and<br />
Communication.<br />
WW: Did you plan for a career in PR<br />
or English given that you had dual<br />
specialisations?<br />
SA: The job market at that time was not a very<br />
matured one. Even though I wanted to start working,<br />
my husband and I didn’t know where to start for<br />
me. We applied through an employment exchange<br />
and fortunately, I got a call for a lecturer’s job in the<br />
prestigious National Defence Academy, Pune. To<br />
my delight, I bagged the role and that is where my<br />
professional journey began.<br />
WW: How did you shift to a career in<br />
Public Relations?<br />
SA: While at the NDA, I used to compere a lot<br />
of events like the Passing out Parade. In one such<br />
event, the Late Dr B V Rao, then the Chairman of<br />
Venkateshwara Hatcheries , heard me and came up<br />
to speak with me. He asked me to join him in the PR<br />
department of his company, directly working under<br />
him and reporting to him. It was my foray into PR<br />
and I was glad I had made the right choice. After a<br />
few years with them and the sad demise of Dr Rao, I<br />
decided to move on. I then got an offer from a leading<br />
Swedish company, Hoganas India, as Manager Public<br />
Relations. After this I worked with Garware Wall<br />
Ropes and then a Greek company as Vice President<br />
Marketing. All through, I was very fortunate to get<br />
an exposure to varied industries and enable these<br />
organisations get positive visibility through my work.<br />
WW: How did entrepreneurship happen?<br />
SA : While I moved jobs, I was in touch with all<br />
my previous companies and somewhere there was<br />
an emotional connect I had with them. One day a<br />
thought occurred to me, “Why could I not work with<br />
all them?” That is when I founded my own PR firm<br />
with all of them as clients. It was the best decision of<br />
my career.<br />
WW: Tell us a little more about your<br />
company?<br />
SA: I wanted to be a boutique PR firm and focus on<br />
key clients and quality rather than volume. Since I had<br />
a reasonably good network, I was able to establish<br />
my company in a short time. I also setup a branch in<br />
California, US, with teams working out of Pune and<br />
California.<br />
WW: How did you get associated with a<br />
media channel in San Francisco?<br />
SA: Given my work in California, IND TV, an<br />
upcoming channel wanted to get associated with my<br />
firm. I currently am on their Board as a Director. I<br />
also have had the opportunity to anchor the Miss<br />
California event. I was completely taken by surprise<br />
and also very excited when recently a regional film<br />
offer came my way.<br />
WW: How do you manage 2 time zones and<br />
both these roles?<br />
SA: I think an important part of management is to<br />
build the right teams and make the clients comfortable<br />
with your teams. I also make sure that I am accessible<br />
to my clients if they ever need to reach me. I also<br />
travel across the countries to oversee business matters.<br />
WW: Tell us a little about your family?<br />
SA: My husband and daughter are my pillars of<br />
support. I have never really faced any challenges as a<br />
working woman. I never had to choose between home<br />
and work. My late father has been and even today is,<br />
<strong>November</strong> <strong>2015</strong> | 13
In Conversation<br />
my biggest inspiration. He came from a humble<br />
background but made sure that he gave his<br />
family the best he could afford. My mother has<br />
been a silent but strong backbone of our family<br />
and I feel blessed that despite my busy work<br />
schedule I am able to give her quality time since<br />
she stays with me.<br />
WW: Do you find any differences in<br />
the way media works in India and the<br />
US?<br />
SA: Since I have worked with both media for a<br />
good period of time, I would say that both bring<br />
their own strengths to the table. Some of the<br />
best brains are part of the media here. In the US,<br />
the discussions are more focused and decisions<br />
get made faster because of their cultural style.<br />
WW: What does ‘me’ time mean to<br />
you?<br />
SA: I love to play golf and dance. Music is<br />
my biggest de-stressor. I also love to teach PR<br />
and Marketing and soft skills and interact with<br />
students.<br />
WW: With Social media, everyone is<br />
a self styled PR expert. Is PR still a<br />
relevant profession?<br />
SA: I agree with you that with social media,<br />
every person has the ability to build their own<br />
image and brand. But one of the big issues of<br />
the digital era is that it is now much harder to<br />
stand out in the clutter. And that is where a good<br />
PR expert can enable brands and companies<br />
optimise use of various forms of media to get<br />
the right messages out.<br />
WW : What is your advise to<br />
women who want to pursue PR as a<br />
profession?<br />
SA: If you love to build relationships, then<br />
this is a good profession to be in. But given<br />
the nature of the job, women have to draw a<br />
line between being persuasive and crossing<br />
the line where they send wrong messages to<br />
clients. Also I believe that women can build<br />
strong careers provided they are determined and<br />
inspired. •<br />
14<br />
| <strong>November</strong> <strong>2015</strong>
BookShelf<br />
Louder than<br />
Words<br />
According to Todd Henry, there has never been a better time<br />
to build an audience around your idea or product. But with so<br />
many people and companies clamouring for attention, it’s also<br />
more challenging than ever to do work that deeply reverberates<br />
with the marketplace and creates true and lasting impact. Henry<br />
illustrates the five attributes of resonant work: authenticity,<br />
uniqueness, consonance, empathy and timing. This book is for<br />
those who have the courage to reinvent themselves and who<br />
have an instinct and drive to achieve an inner strength.<br />
The Confidence<br />
Code<br />
In this insightful book, the authors demystify the value of<br />
confidence in the marketplace and in everyday life and why it<br />
is some of us have it and some us don't. Mixing the right levels<br />
of science, intrigue, example, humour and humility--they even<br />
go as far as personal genetic testing to see how they fare on the<br />
confidence scale. Journalists Katty Kay and Claire Shipman travel<br />
to the frontiers of neuroscience on a hunt for the confidence gene<br />
and reveal surprising new research on its roots in our brains.<br />
<strong>November</strong> <strong>2015</strong> | 15
Brand ‘You’<br />
DO YOU LOOK<br />
Like an achiever<br />
In this monthly series, Ruchi Suneja,<br />
founder of Ikon Image Consulting and<br />
one of the leading Image Coaches in<br />
Western India talks to us about how to<br />
build one’s personal brand to standout<br />
in the crowd and carve a space for<br />
ourselves in our career of choice. In this<br />
column, she talks about starting inside<br />
out and the importance of external<br />
appearances.<br />
How do we remember any brand? The possible<br />
answers could be its logo or name or punch<br />
lines. We see or hear them and we get used<br />
to their appearance, which is governed by design,<br />
color, shape or symbols. Similarly individuals<br />
and personalities are also remembered or judged<br />
through their appearances because human memory<br />
is photogenic and our mind keeps clicking pictures<br />
of people we meet. When you go to any gatherings,<br />
be it social or professional, you remember people<br />
who looked either the best or were seemingly out of<br />
place. You might not remember their name or their<br />
qualifications or titles, but your memory has their face<br />
ingrained.<br />
16<br />
| <strong>November</strong> <strong>2015</strong>
Brand ‘You’<br />
We all must have sometime or the other been<br />
a recipient of this statement - I have seen you<br />
somewhere however I cannot seem to remember your<br />
name or where we met. This is because our brain<br />
clicks pictures and that image is fetched from one’s<br />
memory when we see the same person again. Let us<br />
relate this to social media websites. Most of us, if<br />
not all, have social media profiles. Many of us keep<br />
updating our profiles and keep our best pictures there<br />
to make positive impressions on those viewing our<br />
profiles. This is exactly how it needs to work in the<br />
physical world as well.<br />
The first step in creating an individual brand<br />
begins with building our image “inside out” so that<br />
the picture clicked in others’ brains leaves a mark in<br />
their memory. What does it mean? It suggests that<br />
we need to start with believing, appreciating, loving<br />
& respecting ourselves. Because the way we think<br />
about us is the way we feel about us. This in turn<br />
decides on how we appear and behave in front of<br />
others and results in how they react to us. Positive<br />
thinking and belief that we are worthy, capable<br />
and deserving can boost our confidence and get us<br />
positive reactions from our customers or employers.<br />
It also works the other way. If our self confidence is<br />
low, it reflects in our conduct and then it spirals into<br />
a lose game.<br />
Our next focus should be on our external<br />
appearance which includes the clothes which we<br />
wear, accessories we choose and how we carry<br />
ourselves. If we ask the base question on why we<br />
need clothes, many responses could be around that<br />
they help us to cover our body, provide protection<br />
in adverse weather conditions and also help us<br />
look good. Let us think beyond the obvious. Let<br />
us take a sneak peek into a typical schedule of<br />
ours. When we go for exercise in the morning, we<br />
change from nightwear to track pants & tees or some<br />
other exercise attire. When we go out for work or<br />
meetings, we change clothes based on the kind of<br />
work we need to do. In the evening if we need to go<br />
for any birthday party or social gathering, we change<br />
our clothes. Why do we change our clothes numerous<br />
times in a day based on the kind of event?<br />
Wearing appropriate clothes is a key factor in<br />
external appearance. Appropriateness means that we<br />
look the part we are there to play. A business party<br />
and a business meeting are two separate occasions<br />
and require different attires. Many factors like venue<br />
of the meeting, purpose & nature of the meeting,<br />
your own objective of attending the meeting and<br />
the kind of people you are meeting – all these and<br />
more decide the appropriateness of the attire. I was<br />
recently interacting with graduates with a fashion and<br />
interior design background and asked them on what<br />
their professional dresscode was. To my surprise,<br />
it turned out to be trousers or skirts with shirt in<br />
blue, black or white color. Do you think people from<br />
creative backgrounds should wear similar kind of<br />
clothes which people from management or technical<br />
fields wear to look professional? In creative fields<br />
like fashion, your professional clothes can also<br />
convey your skills or talent while being appropriate<br />
and functional. Will that not be more impactful than<br />
talking about the institute you belong to?<br />
You should also be comfortable and be able<br />
to carry what you wear with ease so that it doesn’t<br />
look like you have borrowed clothes or styles. That<br />
could be a deterrent to your external appearance and<br />
image as you might become overly conscious of your<br />
looks and might get fidgety. One common myth that<br />
surrounds most professionals is that western clothes<br />
are most appropriate for business. But today, there<br />
are enough Indian styles available which are equally<br />
appropriate for business. Be yourself, be appropriate<br />
and that will make you look and feel good.<br />
Let us also look at one often used word for<br />
external appearances – ‘attractive’. Being attractive<br />
means our overall presence is pleasing to the<br />
other person and nothing is distracting or out of<br />
place about our appearance. A friend of mine<br />
recently went to meet the Head of Department of<br />
an organization. She had to walk through the office<br />
corridor to reach his cabin. Her shoes made a lot of<br />
noise and as she passed by every cubicle, people<br />
started looking up to see who it was and even the<br />
Head could not but notice her shoes as she walked<br />
towards his desk. So minute things like this can leave<br />
not-so-nice memories in people’s heads.<br />
To build a strong personal brand, both your<br />
external appearances and inner feelings have major<br />
roles to play. You need to dress and behave like an<br />
achiever to be one. •<br />
ruchi@ikonimageconsulting.com<br />
<strong>November</strong> <strong>2015</strong> | 17
Special feature<br />
Shaping your<br />
dreams<br />
Have a vision of your dream office or home? If you want your living and working spaces<br />
to inspire you everyday, meet two design professionals who have carved a niche` in<br />
their field. With ideas in their heads and design in their fingers, they can make any<br />
space within four walls look like your dream space.<br />
By Megha Johari<br />
Furniture C outure<br />
If you think that it is always<br />
important to be in the midst<br />
of a metro city’s hustle-bustle<br />
to succeed in your business, then<br />
knowing more about Amrutha Joshi<br />
Yuvraj may change your view.<br />
Far away from the noisy life of a<br />
metro, nestled in the tranquil town<br />
of Coimbatore, is a manufacturing<br />
unit working on creating customized<br />
and extremely creative kids furniture<br />
under the brand name Lollipop Kids.<br />
The brand is designed and owned<br />
by Amrutha. When quizzed on her<br />
inspiration behind the designs, she<br />
beams proudly, “my two young kids.”<br />
Amrutha studied interior<br />
designing in Mumbai and worked<br />
for many years in specialized design<br />
firms like DSP Design Associates<br />
and Equis India where she learnt not<br />
only designing but also end-to-end<br />
project execution. With this width of<br />
experience behind her, she started a<br />
partnership firm with her architect<br />
husband. The couple did residential<br />
and commercial projects, with<br />
Amrutha looking at the interior design<br />
part of the projects.<br />
While on these projects,<br />
Amrutha’s head was brimming<br />
with ideas and energy. She forged<br />
another partnership with her friends<br />
and started a bespoke furniture line<br />
named BelleeArts. It began with<br />
doing customized luxurious furniture<br />
and accessories. BelleeArts has<br />
a consulting partner based out of<br />
Mumbai. All her firms, including the<br />
newest kid-on-the-block, Lollipop<br />
Kids are doing unrestrained creative<br />
work using forms like teak wood,<br />
glass, metal and many other materials,<br />
wooing clients with repeat projects.<br />
<strong>At</strong> Lollipop Kids Furniture, Amrutha<br />
offers appealing graphics, lightweight<br />
and functional furniture<br />
which becomes the child’s friend,<br />
18<br />
| <strong>November</strong> <strong>2015</strong>
Special feature<br />
accessory, storage and play area. It is<br />
her understanding of children’s need<br />
for space, storage and safety which<br />
inspires her furniture at Lollipop.<br />
She has made many theme based<br />
rooms, like a ballerina, a bakery, a<br />
departmental store or a superhero’s<br />
room, with furniture, paints, and<br />
soft decor in tandem with the room’s<br />
concept. To keep the safety and<br />
mobility in mind, they<br />
use chests, bunk beds,<br />
cupboards, study tables,<br />
chairs in light weight<br />
material and use a modular<br />
style.<br />
Amrutha and her team<br />
have chosen to develop<br />
their clientele base through<br />
referrals and word of<br />
mouth publicity as she<br />
feels that is the best way<br />
to build reputation in a<br />
market full of big brands<br />
and unorganised players.<br />
In the initial days of her<br />
business, she focused<br />
on selling through her<br />
website. “We realised<br />
that people preferred to<br />
trade through e-commerce sites.<br />
Hence we sold our offerings through<br />
our portal.” Gradually they started<br />
getting appreciated for their work and<br />
projects started pouring in through<br />
references. Amrutha explains that they<br />
saw opportunity in the southern part<br />
of India and since her manufacturing<br />
unit of Lollipop Kids was based out<br />
of Coimbatore, it gave her a logistical<br />
edge. Her firms do niche` work for<br />
their clientele and they focus on the<br />
cities of Chennai, Coimbatore and<br />
Bangalore in the South and Mumbai in<br />
the West.<br />
After four years of being on her<br />
own and with a highly successful<br />
first six months of Lollipop, Amrutha<br />
recalls her journey as nothing short<br />
of building from scratch. She learnt<br />
about taxes, copyrights, transportation,<br />
payments and billings, trademarks,<br />
labour and contractual labour laws like<br />
never before. She took a leap of faith<br />
relying on her ideas and her hunger to<br />
create. Most of her learning happened<br />
on the job.<br />
Along all her learning, her<br />
ventures and her projects, her pillars<br />
of strength have been her family<br />
and husband. “My husband always<br />
supports my ideas and my children are<br />
the source of inspiration behind my<br />
designs,” she quips. An avid traveller,<br />
a gardener and an organic<br />
farming enthusiast, Amrutha<br />
is an excellent example on<br />
how to draw inspiration from<br />
your surroundings.<br />
Looking back, she<br />
shares that working as an<br />
entrepreneur has given her<br />
the flexibility and freedom<br />
to be creative beyond the<br />
conventional. The best reward<br />
for her has been to have<br />
broken even in her venture<br />
and get repeat business from<br />
clients over the years. “We<br />
have many clients who just<br />
call us for designer, luxurious<br />
and singular pieces of<br />
furniture and leave the rest to<br />
our expertise.”<br />
Her advice to the young, waiting<br />
to start, is to just take the plunge. If<br />
you believe in your instincts, then<br />
don’t give up. Everything takes time<br />
to build. But if the foundation is<br />
strong, you know the only way to go is<br />
forward! •<br />
The Finishing Touch<br />
Being surrounded by majestic<br />
and beautiful horses since<br />
childhood in the fascinating<br />
stud farms of Pune, it was natural for<br />
Mukul to love animals and graduate<br />
in Zoology. But her passion for art,<br />
colour and a keen sense of aesthetics<br />
led her down the path of home styling<br />
and designing which eventually<br />
became Mukul Talwalkar’s profession.<br />
Mukul started her career as an<br />
interior designer working with many<br />
architectural and design firms doing<br />
multiple projects. It was in her last<br />
company where her professional<br />
shift from interior designing to home<br />
styling happened. “My colleagues<br />
and my seniors recognised my talent<br />
<strong>November</strong> <strong>2015</strong> | 19
Special feature<br />
and panache for soft styling, and they<br />
encouraged me to start home styling<br />
as an extension to my profile.”<br />
Home Styling is a relatively new<br />
concept in India. While most people<br />
engage interior designers to build their<br />
dream homes, the home stylist comes<br />
in after the interior designer has done<br />
her job. As a home decor artist, one<br />
has to bring the furniture, walls and<br />
wood work to life by decorating them<br />
with her handpicked artefacts and<br />
upholstery, splash of colour and seal<br />
of elegance. Mukul explains that being<br />
a home decor artist, one needs to have<br />
an eye for art and understand working<br />
with different media like fabric, paint,<br />
wall papers, decal, glass and more.<br />
She shares her experiences and<br />
says that, “interior designing has<br />
its own thrill and opportunities, but<br />
the projects can prolong for months,<br />
and the designer has to be involved<br />
with electricians, carpenters, and<br />
civil workers to get the project to<br />
completion. But home styling is quick<br />
in execution, and leaves you with<br />
ample of time and space to explore<br />
the market at your own pace before<br />
picking up the products.” Home<br />
styling is a profession where you can<br />
work alone, do something niche` and<br />
creative while staying connected to<br />
your profession.<br />
While home styling and<br />
accessorizing are still not very<br />
matured professions in India, she<br />
says, patience, an eye for detail and<br />
understanding of the technical and<br />
architectural components of a design<br />
gives her an edge as a home stylist.<br />
Mukul’s firm, T Mukul Home Styling,<br />
has decorated show apartments for<br />
well known builders like the Ajmeras,<br />
Nandan builders, and styled houses of<br />
politicians and the elites of the society.<br />
She is also an accessorizing consultant<br />
with many eminent interior designers<br />
of Pune and Mumbai. Her business<br />
makes her travel throughout India and<br />
China to pick up the best object d'art,<br />
upholstery, tapestry, curtains and more<br />
for her sites.<br />
Mukul believes that women have<br />
a natural flair for decking and jazzing<br />
up surroundings and also have the<br />
patience to spend time hunting for<br />
the right things and co-ordinating<br />
and combining pieces of art and<br />
accessories which go well with each<br />
other.<br />
This profession is also a great<br />
opportunity for newcomers as home<br />
styling is the next logical progression<br />
to interior designing and staying<br />
relevant in a market which is looking<br />
for special talents. Mukul explains that<br />
with online shopping and foldable,<br />
DIY furniture available all over the<br />
internet, people do not invest time and<br />
effort in making bulky or elaborate<br />
furniture. Hence embellishing the<br />
home with perfect curtains, tapestry,<br />
art works, paints, graffiti, and<br />
furnishings is the new thing. She says<br />
that there are many fabric and art<br />
manufacturers who are looking for<br />
professionals like her for inputs and<br />
ideas to manufacture products relevant<br />
to the customer.<br />
Mukul is a perfectionist; she is<br />
her best competitor and worst critic.<br />
Her spiritual and fitness pursuits<br />
enable her lead a balanced and holistic<br />
life while staying agile and creative in<br />
her profession. She winds up saying,<br />
“there is a new segment of society<br />
which is looking for homes with<br />
harmony, beauty and peace through<br />
artwork and that’s what I am here to<br />
do.” •<br />
20<br />
| <strong>November</strong> <strong>2015</strong>
Bakery Chef<br />
Professions on the Table<br />
Have the fresh bread, croissants & cookies slowly rising in the oven, spreading the most blissful<br />
aromas, drawn you to them? Wonder who creates this wonderful experience. A chef with<br />
passion for baking. Sudha Thakur of RIBDA, a UK based training company talks about how<br />
anyone with a passion can get some qualifications and put their oven mitts and baking hat on.<br />
<br />
Must have an eye of a sculptor to bring out life in the baked products.<br />
<br />
Patience and perseverance when designing and decorating.<br />
<br />
Most kitchen jobs are standing positions and good stamina will always come handy.<br />
Qualifications<br />
<br />
Awareness of health and safety skills and to be able to handle hygienically.<br />
This is a highly skilled area. While basic certification or diploma courses could help<br />
to begin the career, training and apprenticeship may be an added advantage. There are<br />
a huge range of certifications and diplomas available at different levels. It takes around<br />
two to three years for a new entrant to master the art, exceptions of course are born<br />
bakers and decorators. Some qualifications one could acquire are<br />
<br />
<br />
<br />
<br />
<br />
A baker chef creates baked products like bread, cookies,<br />
cakes and more by scaling, moulding, finishing, garnishing<br />
and packaging. As a decorator, one has to create design<br />
and beautify the baked products in amazingly imaginative<br />
ways. Baker chefs know how to create ‘the difference’.<br />
Essential Skill Sets<br />
They both work on styles and themes as well as ideas and<br />
inspirations to create wonderful customised products.<br />
Passion for cooking and baking.<br />
Sound Knowledge about the baking industry.<br />
Practical baking and familiarization with baking machinery and equipment.<br />
<br />
<br />
<br />
<br />
What does a bakery Chef & Decorator primarily do?<br />
Basic math skills, especially knowledge of fractions, in order to precisely blend<br />
recipes, weigh / measure ingredients, or adjust the mixtures.<br />
Diploma Or Certificate In Patisserie And Artisan Bakery Craft,<br />
Certificate In Bakery Arts<br />
Specific Courses Like Cake Baking Bread Baking,<br />
Job Opportunities<br />
Confectionery& Cake Decorating Diploma,<br />
You could work with leading hotels, bakery chains as an<br />
employee. There are plenty of freelancing avenues. Part time<br />
Certificate In Sugar Craft And Fondant Making<br />
or weekend baking is an option. With a little investment, you<br />
could also start your own bakery.<br />
@RIBDA_UK<br />
<strong>November</strong> <strong>2015</strong> | 21
Lens at <strong>Work</strong><br />
22<br />
| <strong>November</strong> <strong>2015</strong>
Lens at <strong>Work</strong><br />
Bidding Adieu to<br />
the Elephant God<br />
Ganesha Chaturthi marks the beginning<br />
of the festive season in many parts of<br />
India. Celebrated over 11 days, the Lord of<br />
auspicious beginnings is bid adieu on the<br />
11th day with his idol immersion known<br />
as Visarjan. Over the years, women and<br />
girls have become an integral part of the<br />
celebrations whether it is as part of Dhol<br />
Tasha ( drum playing groups) or flag bearers<br />
to lead the ceremonies. Suman Thakur<br />
visits Ganesh Pandals and captures some of<br />
the splendid moments with her lenses.<br />
<strong>November</strong> <strong>2015</strong> | 23
24<br />
| <strong>November</strong> <strong>2015</strong>
Cover story<br />
<strong>Work</strong>ing from home, remote locations and home offices is getting more and more popular.<br />
Whether one is working with a company or is a start-up, technological advancements, time<br />
crunch and crowded urban areas are luring people to explore options of working from home<br />
offices or teleworking. But like they say, there are always two sides of a coin. If you want to<br />
work from home or remotely, then you need to make it work for you.<br />
Mehika Uttam has been<br />
working from home for<br />
the past ten years. She is<br />
a Chartered Accountant and an avid<br />
blogger. Mehika has three children<br />
whom she drops to swimming<br />
coaching, dancing classes and football<br />
practice. She takes client calls and<br />
does accounting work during the eight<br />
hours when the kids are off to school.<br />
The beauty of working from home is<br />
she can decide when her time of work<br />
and time off work will be.<br />
Mimi Gosh, a Technical<br />
Enablement Manager at IBM, rushed<br />
her 12 year old daughter to the hospital<br />
when her daughter was bitten by a dog.<br />
After getting her the proper medical<br />
attention, she got her back home,<br />
tucked her into bed and went back to<br />
her laptop and finished her remaining<br />
work for the day. “All this was possible<br />
because I work from home” says Mimi<br />
as she recalls the trauma.<br />
Just in case you are thinking that<br />
everyone who worked from home<br />
was a soap watching and cake baking<br />
woman, then there is a surprise<br />
for you. The survey, conducted by<br />
Flex+Strategy Group, found that<br />
36 percent of men work remotely<br />
(from home or a coffee shop or<br />
someplace not considered their place<br />
of employment) compared to only 23<br />
percent of women.<br />
Karthik Kumar, Head of<br />
Department of a leading IT company,<br />
does not plan for face time meetings<br />
at his office in Gurgaon after 330pm<br />
everyday. He needs to fetch his<br />
daughter from school and manage<br />
her classes in the evening. So he<br />
works from home and his schedule<br />
is managed in such a way that he<br />
can manage work and his daughter’s<br />
schedule since his wife works late<br />
evenings.<br />
The nature of work, and more<br />
importantly, the work place is<br />
changing. Many employees are just<br />
flocking from their bed to their desk<br />
in the next room. Many organizations<br />
are becoming flexible and are<br />
providing location and time flexibility.<br />
More and more self employed people<br />
and entrepreneurs are working<br />
remotely. They have an “office” at<br />
home, or a co-owned space or work<br />
from the nearest coffee shop or<br />
bookstore providing Wi-Fi access.<br />
Such arrangements seem almost<br />
surreal in a world where you find<br />
yourself commuting from home to<br />
office in bumper to bumper traffic, or<br />
a few minutes of an extra wink in the<br />
morning may mean running behind<br />
schedules for the next few hours. In<br />
a lifestyle where we all are juggling<br />
elephants, an option of meeting<br />
deadlines and office responsibilities<br />
right from your home may mean a new<br />
lease of life. Due to this need, the work<br />
culture and work location emphasis<br />
is going through a metamorphosis.<br />
Various perceptions about working<br />
from home are changing, including the<br />
gender stereotypes and remuneration.<br />
While it is still a reality that women<br />
are usually the first to opt for such<br />
opportunities given their role as<br />
primary caregivers at home, more<br />
and more men are also joining the<br />
bandwagon in search of a better quality<br />
of life and to have equal homes.<br />
Nandita Goel is a product<br />
developer at a multinational enterprise<br />
solutions company. She has been<br />
working from home for a year now,<br />
after moving to Mumbai. She says I<br />
got enough time to settle and explore<br />
<strong>November</strong> <strong>2015</strong> | 25
Cover story<br />
the new city. Her organization gave<br />
her the option of working from home.<br />
She adds, “I got enough time to get<br />
acclimatized with Mumbai because<br />
I was not rushing to office from day<br />
one. I work from home, save myself<br />
from commuting and I feel I have<br />
more energy to manage my life.”<br />
With an energetic smile and an upbeat<br />
disposition, Nandita says, “working<br />
from home has taken away a huge<br />
stress factor from my life.” She says<br />
there are some indisputable benefits<br />
of working from home like speed of<br />
execution though she says she does<br />
miss in-person interactions. Nandita<br />
confides, “I remember times when a<br />
small conversation over lunch would<br />
be so enriching and guiding. A piece<br />
of advice given in a light mood goes<br />
a long way solving big problems.<br />
Sometimes little issues don’t need<br />
escalation when discussed and sorted<br />
among team mates outside the work<br />
station.”<br />
The upsides of working from<br />
home are many.<br />
No commuting: You may end up<br />
saving few valuable hours of travelling<br />
and the related fatigue after that, if you<br />
can eliminate travel time to work. “It<br />
takes me 30 seconds from bedroom to<br />
my office desk”, says Sujata Kabraji, a<br />
44 year old wealth manager.<br />
Flexible scheduling: Whether you<br />
like to work in the quite of the night<br />
or wee hours of the morning, you have<br />
the flexibility to choose your most<br />
productive hours to work. “I work till<br />
late or start my day early, depending<br />
on the task. It gives me immense<br />
freedom to schedule my day such<br />
that nothing on the to-do list remains<br />
undone”, says a technical engineer<br />
with a software company.<br />
Balance family responsibilities:<br />
When you work from home, it<br />
becomes easy to lend a hand to a<br />
family member when you take a few<br />
minutes break from your chair. You<br />
can time your gaps such that you can<br />
run a few errands, pick up kids, or<br />
give medicine to an ill family member.<br />
“It is so much easier to take care of<br />
old parents or pick up your kids from<br />
school,” says Mimi Gosh.<br />
Higher Productivity: With less<br />
chat time and shorter coffee breaks<br />
and no onlookers peeping into your<br />
machine, you have complete privacy<br />
and uninterrupted time. You can get<br />
into extensive research and finish off<br />
things faster without having the time<br />
restraints of logging off when office<br />
hours are over. When you are working<br />
from home, you can use your free<br />
time in reading up, updating yourself,<br />
unravelling a new software or learning<br />
a skill or two. This time is completely<br />
yours where you do not have to suffer<br />
small talk or office politics.<br />
Financial Savings: You can expense<br />
out a small portion of your home<br />
office costs to reduce your tax<br />
outgo. You can save on fuel and<br />
travel costs. “The cost of running a<br />
business from home as a freelancer<br />
or an entrepreneur can be claimed as<br />
expenses deduction in the income tax<br />
section 30 to 37 (1)”, says CA Manish<br />
Jain. The expenses can be categorized<br />
as cost of running the business like<br />
rent, communications costs and as<br />
occupancy costs like advertising.<br />
But before you decide to quit your<br />
job to start something from home, or<br />
before you take a call to broach this<br />
topic with your boss, do a reality check<br />
on what to expect. Just like all things<br />
in life, working from home is a mixed<br />
bag. While there are lots of good<br />
things about working from home, it is<br />
not as easy to make work from home<br />
really work, especially in the Indian<br />
context. It takes tyrannical amount of<br />
discipline to resist the temptation of<br />
mixing work and pleasure.<br />
Shalini Jha, a technical lead at<br />
Elucian software, has been working<br />
from home for eight years. She<br />
says, “<strong>At</strong> times I am at my peak<br />
efficiency when I work from home,<br />
but there are a few limitations. I<br />
have to take up projects which are<br />
less elaborate, involve smaller teams<br />
and fewer complications. Since I<br />
am not physically present at office,<br />
I feel like an odd one in the group. I<br />
have to become less ambitious and<br />
lots of times forgo an opportunity, a<br />
promotion or a leadership profile.”<br />
Another problem with working from<br />
home is that it becomes difficult to<br />
explain to friends and family that<br />
work from home is not frivolous. It<br />
is serious work and she is not ‘free’<br />
to attend to household work and run<br />
errands while she is working.<br />
Shalini is not alone. Many<br />
women and men face this challenge<br />
of convincing their families or friends<br />
or neighbours that when they work<br />
from home, they are really working.<br />
Multiple interruptions during the day<br />
can mar your effectiveness. Here are<br />
26<br />
| <strong>November</strong> <strong>2015</strong>
<strong>November</strong> <strong>2015</strong> | 27
Cover story<br />
some things you need to be mindful of<br />
while working from a remote location.<br />
Discipline : It takes a herculean<br />
amount of discipline to start your<br />
work at office hours and wind up at<br />
or after office hours. With so much<br />
hustle bustle happening around, it can<br />
be difficult to shut yourself into your<br />
home office or get into the working<br />
mode at 9am.<br />
Out of sight, out of mind: In certain<br />
work cultures, employee has to<br />
position himself and gun for a new<br />
project or opportunity. If you work<br />
out of home it may be difficult for you<br />
to grab an opportunity as the chances<br />
of your knowing of the latest office<br />
dynamics are slim. The boss cannot see<br />
that you are working hard or putting<br />
in extra hours, so you are judged more<br />
on the numbers than your work ethic<br />
and other intangible factors. Nandita<br />
confides, “Sometimes details and<br />
information never reach you.<br />
Self Motivation: When you are<br />
working alone, you need to be self<br />
driven to meet the deadlines. Even if<br />
you don’t feel like it or have had a bad<br />
day, you cannot stop work and go for<br />
a little coffee chat with colleagues.<br />
You need to recharge yourself and<br />
continue.<br />
Distractions: The temptation to have<br />
that another cup of tea and read the<br />
supplement newspaper in between<br />
work, or lingering around after lunch<br />
may be difficult to fight with no one<br />
watching or questioning. An incident<br />
at home or in the society can also<br />
interrupt your work.<br />
Lack of competitive spirit: A major<br />
disadvantage of working from home<br />
is the lack of camaraderie which<br />
stems from meeting and working<br />
together each day. Colleagues and<br />
peers also help keep the competitive<br />
spirit and mental agility alive which<br />
increases productivity. Talking to<br />
people over calls can only mitigate<br />
this to an extent. You may not be<br />
able to collaborate with the team<br />
or have in person interactions<br />
and team meetings with as much<br />
effectiveness as the ones in office.<br />
Says Nandita, “<strong>Work</strong>ing from home<br />
has its own benefits especially for an<br />
individual contributor, but it creates<br />
a communication gap when you have<br />
to handle a team”. Concurs Mimi, “I<br />
miss my colleagues. I miss that bond.”<br />
<strong>Work</strong>ing hours are not defined:<br />
Since you'll never be out of office,<br />
the chances of getting calls at odd<br />
hours increase. In fact, you may end<br />
up working more as there are no<br />
dedicated 'office hours'. Companies<br />
keep tabs on your working hours<br />
through software that monitors your<br />
login and logout time.<br />
There is a lot of reassuring<br />
rhetoric doing rounds in the top<br />
management, and leadership<br />
conferences and boardrooms about<br />
flexible working and working from<br />
home, but a lot of this is spiel. It is<br />
not backed by supportive policies or<br />
actions which promote working from<br />
remote locations or telecommuting.<br />
Marissa Mayer, the youngest CEO<br />
of Yahoo, banned work from home<br />
affirming, “We need to be one Yahoo!,<br />
and that starts with physically being<br />
together.” She believes that people<br />
are more productive when they're<br />
alone, but they're most collaborative<br />
and innovative when they're together.<br />
Some of the best ideas come from<br />
pulling two different ideas together.<br />
The issue is an interesting<br />
and controversial one, with some<br />
organizations considering this practice<br />
disposable, while some using it<br />
judiciously and a very few viewing<br />
it the wave of the future. Shalini<br />
recalls, “I was the first person to get a<br />
work from home arrangement”. She<br />
says the company does not have any<br />
documented or regular policy towards<br />
allowing employees to work from<br />
home. She was given an exception<br />
only because she was moving out of<br />
the city and both she and the company<br />
wanted to continue with each other.<br />
Most multinational firms have<br />
immense respect and cognizance of<br />
cultural diversity, and the impact of<br />
demographics on people’s perception<br />
and performance at work. Yet one<br />
thing that remains common is the<br />
apprehension to encourage work<br />
from home, ‘as it requires a lot of<br />
commitment, and ownership for the<br />
tasks to be completed’.<br />
How organizations view work<br />
from home is also a function of the<br />
industry they operate in. A capital<br />
market professional says, “We need<br />
our team together to take a decision on<br />
buying or selling a stock. The market<br />
is dynamic and decisions need to be<br />
taken at the spur of the moment.”<br />
Technology has redefined the<br />
workplace and it is upto organizations<br />
and individuals to adopt it as a<br />
practice and make it work based on<br />
their unique needs. •<br />
<strong>November</strong> <strong>2015</strong> | 29
30<br />
| <strong>November</strong> <strong>2015</strong>
<strong>November</strong> <strong>2015</strong> | 31
Simply Successful<br />
This monthly series endeavours to showcase and applaud the focus and passion of<br />
professional women leaders who have pursued successful professions and lived life on<br />
their terms. Meet these four fantastic women who are simply successful.<br />
By Editorial Team<br />
lEADING<br />
from the front<br />
Pragati More<br />
IT Professional. Government Officer<br />
Of all the things that children<br />
mention about when they<br />
speak about career aspirations,<br />
the career of a government officer,<br />
other than Civil Services, is rarely<br />
what one hears a mention of. So when<br />
a software professional decides to opt<br />
out of campus placements and cushy<br />
onsite jobs, that sure draws a lot of<br />
attention.<br />
Pragati More was born in a<br />
middle class family in Pune. Both her<br />
parents were working. Her parents,<br />
especially her teacher mother, were<br />
very clear that she and her sisters<br />
must get good education and be<br />
self reliant and pursue careers. With<br />
good grades, Pragati finished her<br />
Masters in Information Technology<br />
management from Pune. But contrary<br />
to the trend in the early 2000s where<br />
youngsters chose IT jobs and went for<br />
onsite assignments, she opted out of<br />
placements and decided to pursue a<br />
government job.<br />
Pragati was of a different breed.<br />
Her strong patriotic values, imbibed<br />
by her parents and her passion to do<br />
something for the country made her go<br />
against the tide. According to Pragati,<br />
“I could best serve my country by<br />
staying here and being a part of the<br />
government machinery rather than<br />
from outside it”.<br />
A determined Pragati cleared<br />
the State examinations and joined<br />
the District Administration. Her first<br />
posting was in a village called Loni,<br />
in the outskirts of Pune. She had never<br />
stepped out a city before and to work<br />
in a village was a completely different<br />
ballgame. But her passion to serve<br />
the people and attitude of customer<br />
orientation made her standout. For<br />
those who visited the government<br />
offices and were always sceptical<br />
about the attitude of government<br />
officials, Pragati’s willingness to go<br />
out of the way and help them won her<br />
many compliments and blessings of<br />
the villagers.<br />
32<br />
| <strong>November</strong> <strong>2015</strong>
simply successful<br />
After three years, she got posted<br />
back to Pune at the Sub Divisional<br />
office. Unlike the usual grim and<br />
uninterested looks that greets one in<br />
a typical government office behind<br />
a pile of files, Pragati’s smile and<br />
her interest in making life easy for<br />
people who visit the office has won<br />
her a special place in the hearts of<br />
young and old visitors. Pragati draws<br />
a lot of inspiration from her superior,<br />
Ms Snehal Burge, SDM, Pune who<br />
is a role model for many working<br />
women on how to manage a career<br />
successfully.<br />
Her husband has been extremely<br />
supportive of her career though she<br />
is the only woman to work on his<br />
side of the family. Initially there were<br />
reservations about her job but with<br />
I could best serve<br />
my country by<br />
staying here and<br />
being a part of<br />
the government<br />
machinery rather<br />
than from outside it.<br />
her determination, she impressed<br />
upon her in-laws and today, her<br />
mother-in-law is one of her biggest<br />
supporters. Pragati’s son is the centre<br />
of her universe and she likes to spend<br />
as much time with him. She wants<br />
to make sure that he imbibes the<br />
values of respect for women and her<br />
independence.<br />
Pragati’s father has always stood<br />
like a pillar for his family. Her mother<br />
has been her inspiration and guiding<br />
light. Pragati was touched by the huge<br />
farewell gathering her mother received<br />
when she retired from her job as a<br />
teacher. Pragati’s mission to make<br />
a contribution to the nation through<br />
her work drives her everyday and she<br />
is proud to have taken the path less<br />
travelled. >>><br />
Lata Rajan<br />
HR Trainer.Fitness Freak.Fitness Academician<br />
She ran her first marathon as a<br />
birthday gift to her 24 year old<br />
daughter. Lata Rajan believes<br />
fit is the new young. A Senior Faculty<br />
& Fitness counsellor at K11 Fitness<br />
Academy, Lata says that exercising is<br />
like meditation for her. Lata’s foray<br />
into the world of fitness began when<br />
she was exercising herself to defeat<br />
her family genetics of obesity. It was<br />
then that the teacher of human skills<br />
courses had to make a career choice.<br />
She recollects, “In those years when<br />
I was fighting to be fit, my interest in<br />
health and fitness sciences peaked.”<br />
The processes of reforming her body<br />
acquainted her with the aspects of<br />
holistic or integrated fitness. The<br />
more she dwelled into it, the more she<br />
realised how much she was enjoying<br />
understanding human body from a<br />
fitness perspective.<br />
She decided to leave behind her<br />
education as a certified teacher, and<br />
chose to convert her passion for fitness<br />
into a profession. She did personal<br />
fitness training for ten years and all<br />
the while enriched herself with the<br />
latest trends in fitness like Pilates<br />
and completed personal & master<br />
trainer courses in handling injuries,<br />
special population and much more.<br />
The Mumbai based fitness expert is<br />
a Certified Strength & Conditioning<br />
Specialist, and focuses on teaching<br />
all the components of fitness i.e.<br />
strength, endurance and flexibility.<br />
The CSCS certification had broadened<br />
her perspective on fitness, raised her<br />
<strong>November</strong> <strong>2015</strong> | 33
Simply Successful<br />
standards of practice and also given<br />
her wherewithal to train or mentor a<br />
sports team.<br />
As a personal trainer Lata is<br />
her own testimonial. She says as<br />
clients watched her workout, they<br />
got inspired and engaged her as their<br />
instructor. In the business of fitness<br />
the best self promotion technique is<br />
satisfied clients, and Lata has ample of<br />
them. “I measure myself on how much<br />
my clients have achieved”, says Lata.<br />
She recalls an experience, “Once I had<br />
a client suffering from mild polio in<br />
her leg, which led her to believe that<br />
she was capable of doing only floor<br />
or free hand exercises. By training<br />
with me, she realized that she could<br />
do squats, leg press and other weight<br />
training exercises, within her range<br />
and capacity. She was even jogging<br />
for a few minutes on the treadmill<br />
each cardio session.”<br />
As a health coach, there are<br />
tough times when the clients get<br />
disillusioned or lack motivation<br />
when they do not see quick changes,<br />
but that is where Lata’s counselling<br />
skills come handy. She explains that<br />
as a personal trainer you not only<br />
condition the clients’ physique but<br />
also work on their emotional health.<br />
Her counselling makes them resilient<br />
and more focused towards their goal.<br />
Lata says, “I also slip at times, yet I<br />
see myself as someone who gets up,<br />
dusts off and bounces right back.”<br />
Her positive attitude and ability to<br />
motivate is what makes her popular<br />
at her academy, among her students,<br />
clients and at the gyms. She proudly<br />
recollects, “A participant in one of<br />
my workshops gave up smoking soon<br />
after the session.”<br />
Lata has progressed from<br />
being a personal trainer to a fitness<br />
academician. In order to grow and<br />
increase her horizon she studied at<br />
the K11 Fitness academy to become a<br />
lecturer in fitness science. Her depth<br />
and width of understanding has made<br />
her a senior faculty at K11 Fitness<br />
Academy where she takes lectures,<br />
trains new faculty, does fitness<br />
counselling, evaluates students and<br />
trains the gym trainers as a part of<br />
her illustrious profile. Lata was the<br />
only student in her batch to clear the<br />
Lecturer Training Course. She is a<br />
living example of how two seemingly<br />
different professions of life skills<br />
training and Fitness can be blended so<br />
beautifully.<br />
While wondering about how she<br />
handles work pressure, she brushes<br />
away the fact of having any. “My work<br />
gives me energy.” This perfectionist<br />
likes to go well prepared for her<br />
lectures, doing her own research,<br />
finding new case studies, learning aids<br />
and keeping the class interactive. “I<br />
I also slip at times,<br />
yet I see myself<br />
as someone who<br />
gets up, dusts off<br />
and bounces right<br />
back.<br />
love teaching and enjoy being with my<br />
students”. Her knowledge and warm<br />
disposition makes her a favourite<br />
among her students. The humble Lata<br />
smiles and says, “As a teacher I try to<br />
guide my students beyond academics.<br />
If I can teach them to love learning, I<br />
am ensuring their lifelong growth.”<br />
Lata’s hard work and the quest to<br />
do more are the prime drivers for her<br />
success. When she cleared the CSCS<br />
(Certified Strength and Conditioning<br />
Specialist) at the age of 51, Lata says<br />
“Difficulty of the goal makes me work<br />
harder. Clearing CSCS and completing<br />
the requirements to become a senior<br />
faculty at K11 Fitness Academy was a<br />
huge achievement.”<br />
Having obtained the academic<br />
wherewithal, Lata is bubbling with<br />
ideas. She feels that being a woman<br />
fitness professional gives her a natural<br />
ability to understand their fitness<br />
needs, body image, mindsets and<br />
behaviour choices. Hence she wants<br />
to undertake projects which promote<br />
awareness among women about bone<br />
health, menopausal changes, anti<br />
aging and related areas. She also is in<br />
the process of working with corporates<br />
to conduct workshops on mitigating<br />
health hazards of a sedentary<br />
routines and ways to incorporating<br />
exercise in their daily life. Lata also<br />
wants to develop empowerment<br />
workshops for trainers. She wants to<br />
have a repository of work, data and<br />
techniques ready for the trainers to use<br />
as guide, and reference. Lata explains<br />
that getting into the academic side<br />
of business has not just given her a<br />
wide perspective but also helped in<br />
balancing personal and professional<br />
life. An educator can always reinvent<br />
herself and be at the top of the game.<br />
It is not dependent on demand and<br />
supply, it is only a function of being<br />
updated and being passionate.<br />
Lata is a role model for magical<br />
anti aging effects of exercise and<br />
high fitness levels. While her friends<br />
marvel at her agility, swiftness and<br />
strength, she strokes her Labrador and<br />
laughs it away, “it’s my pet Dusky<br />
who keeps my fitness levels in check.”<br />
Her daughters and her husband are<br />
her biggest champions. It has been<br />
their motivation which has bought<br />
her so far. An artist at the gym, a<br />
theatre aficionado, and an epicurean<br />
in her kitchen, you will find Lata<br />
immersed in reading and engrossed in<br />
improvising her lectures for the next<br />
class.<br />
Lata in her fluent French leaves<br />
a note for us, “l’important c’est<br />
d’essayer.” (Importance is in trying).<br />
>>><br />
34<br />
| <strong>November</strong> <strong>2015</strong>
simply successful<br />
Sudha Setty<br />
Development Consultant.Energy Expert<br />
Sudha Setty is working on<br />
energy access in rural India<br />
and promoting clean cooking<br />
solutions. She is the Country<br />
representative of Global Alliance<br />
for Clean Cookstoves (GACC), an<br />
initiative of the UN Foundation. The<br />
Alliance was launched by former<br />
Secretary Hillary Clinton at Clinton<br />
Global Initiative in September 2010.<br />
Sudha Setty has been in the<br />
business of promoting and using<br />
energy efficiently for the past 15 years.<br />
The entrepreneurial streak in Sudha<br />
got ignited after she returned to India<br />
with another masters from the USA.<br />
She started her own consultancy Esse<br />
n Elle International. The firm worked<br />
with many clients across the globe and<br />
Sudha developed a valuable network<br />
in the energy efficiency segment. As<br />
a business consultant Esse n Elle had<br />
Alliance to Save Energy as its biggest<br />
client. Later she was invited to join<br />
Alliance to Save Energy as a senior<br />
program manager. With her sharp<br />
business acumen, Sudha became a<br />
catalyst in building Alliance’s brand<br />
and presence in India and Sri Lanka.<br />
The use of open fire and<br />
traditional cookstoves and fuels is one<br />
of the world's most pressing health<br />
and environmental problems. Billions<br />
of people rely on solid fuels to cook,<br />
Our best<br />
accomplishment<br />
will be when<br />
we can ignite a<br />
change in Indian<br />
cooking methods,<br />
and spread the<br />
message that<br />
energy saved is<br />
energy created, in<br />
the rural areas.<br />
causing serious environmental and<br />
health impacts that disproportionally<br />
affect women and children. She<br />
plunged full-fledged into her mission<br />
of working on saving energy, while<br />
going through a broken marriage<br />
within a few months of tying the<br />
knot. Travelling across 44 countries,<br />
on work and holiday, she engaged<br />
with stakeholders – Governments,<br />
manufacturers, distributors,<br />
investment institutions, NGOs, and<br />
corporates, she was busy carving her<br />
place under the sun.<br />
Sudha then decided to become<br />
an freelance consultant based out of<br />
Bangalore. During this journey, Sudha<br />
got a chance to join Global Alliance<br />
for Clean Cookstoves as their India<br />
Representative. The GACC aims at<br />
promoting and fostering adoption of<br />
clean cooking in developing countries<br />
and providing access to safe and<br />
affordable cooking solutions. In<br />
India, the Alliance aims at bringing in<br />
behaviour change and moving people<br />
from cooking on traditional chulhas to<br />
efficient and clean stoves and fuels.<br />
Now she works with an<br />
international platform and is involved<br />
in strategic decision making, research<br />
and evaluation of technological<br />
advancements in cooking fuels,<br />
market development, mobilizing<br />
<strong>November</strong> <strong>2015</strong> | 35
Simply Successful<br />
resources, increasing investment and<br />
spreading awareness about this cause.<br />
With her passion, positive attitude<br />
and zeal, Sudha is an authority in her<br />
domain.<br />
A voracious reader and an avid<br />
traveller, she has been travelling solo<br />
for twelve years and has explored<br />
countries and cities. She loves to<br />
spend time with her 9-year old<br />
daughter Zoya. The day she adopted<br />
a 16-months old Zoya was a turning<br />
point in her life. She says with a<br />
smile, “I became a mother, and my<br />
life found a new purpose.” Sudha<br />
shares how presence of Zoya has<br />
made her explore the new aspects of<br />
her personality. Three generations of<br />
women under one roof, her house is<br />
a women powerhouse and resonates<br />
with love and laughter of her mother<br />
and her daughter.<br />
She believes that a lot remains<br />
to be achieved on her professional<br />
and personal aspirations. Sudha says,<br />
“the best accomplishment in India<br />
will be when we can help households<br />
transition to adoption and sustained<br />
use of clean cooking solutions.'' >>><br />
Swapna Bhatawadekar<br />
Ayurveda Doctor. Marketeer. Entrepreneur<br />
When you first meet Swapna<br />
Bhatawadekar, you can<br />
sense that she is a lady on a<br />
mission. Bubbling with energy and an<br />
angelic smile on her face, she seems<br />
ready to face life as it comes.<br />
Swapna grew up in Ratnagiri, a<br />
small district in Konkan, Maharashtra<br />
where as she says, she was lucky to<br />
get good education. Born in a middle<br />
class family, education was of primary<br />
importance to the family. With the<br />
limited exposure and choices that<br />
she had, she opted to graduate in<br />
Ayurvedic medicine. She then set up<br />
clinics in and around her home town<br />
and did well for herself.<br />
Swapna is a learner at heart and<br />
wants to keep exploring newer things<br />
in life. She decided to pursue her<br />
post graduation in management. She<br />
got married in the second year of her<br />
course and went with her husband to<br />
the US. She returned to Delhi in 2002<br />
with an infant daughter in tow. While<br />
her focus was on family, she knew<br />
that she had to channelize her energy<br />
into something constructive. She had a<br />
choice whether to go for a job or setup<br />
her own clinics. She decided to do<br />
the latter. Just as things were settling<br />
down and her practice was looking<br />
up, her husband got a job in Pune.<br />
The family relocated to Pune but<br />
for Swapna, it was a tough decision.<br />
She was starting to question her own<br />
self worth. Her lament was that<br />
everytime she would startup and just<br />
set base, she needed to uproot. After<br />
she came to Pune, she decided that<br />
she will work and challenge her own<br />
capabilities and build from scratch.<br />
She started working in the social<br />
sector where, with her specialisation,<br />
she worked on a healthcare project<br />
with an NGO.<br />
<strong>At</strong> the same time, she used to<br />
visit a friend’s factory in Delhi. He<br />
was an industrialist. Swapna had a<br />
passion for manufacturing and loved<br />
to visit his factory. One day in 2007,<br />
he called her out of the blue and asked<br />
her if she would like to lead account<br />
management & business development<br />
36<br />
| <strong>November</strong> <strong>2015</strong>
simply successful<br />
in the Western Region for his<br />
company. Swapna could not fathom<br />
on how someone with no experience<br />
in management or selling would get<br />
offered such a key role. But, as is<br />
her persona, she decided to go with<br />
the flow. She trusted his intelligence<br />
about her capabilities. This was a<br />
turning point in Swapna’s life. She<br />
confesses, “This experience exposed<br />
the marketing potential in me. It also<br />
ignited the ambition in me to earn<br />
money for my sense of worth.”<br />
She took his offer and worked<br />
with him for three years and this was<br />
a life changing experience both from a<br />
professional and personal perspective.<br />
Not only did she learn the ropes of<br />
client and account management,<br />
she also got an opportunity to visit<br />
steel manufacturing factories in the<br />
US which was a rare thing for any<br />
person. In just a couple of years, she<br />
had discovered her own potential<br />
and earned accolades from all.<br />
Unfortunately, when the company<br />
decided to setup operations outside<br />
Maharashtra, she had to part ways<br />
since she could not relocate.<br />
She sat at home for a few months<br />
to be with her growing daughter and<br />
also plan for her next journey. She<br />
now wanted to explore her own<br />
business and earn her own space.<br />
She wanted to create something<br />
of her own, given her passion for<br />
manufacturing. She decided to get<br />
into herbal medicine manufacturing<br />
with her healthcare background. She<br />
got in touch with an ex-colleague in<br />
Konkan, Dr Anand Tedulkar and his<br />
wife Anagha Tendulkar to seek their<br />
advice. Swapna was a tad disappointed<br />
when he discouraged her from getting<br />
into that line of business. But she was<br />
grateful to him for that because he had<br />
incurred heavy losses in that line of<br />
business and given their value system<br />
and ethics, he felt that she might head<br />
the same way.<br />
Coincidentally, at this time, his<br />
wife and he were in the business of<br />
selling cashews to the wholesale<br />
trade. He asked Swapna if she was<br />
interested to join in. After looking at<br />
the project reports and plans, she felt<br />
that she could give it a shot. Given<br />
This experience<br />
exposed the<br />
marketing<br />
potential in me.<br />
It also ignited the<br />
ambition in me<br />
to earn money<br />
for my sense of<br />
worth.<br />
the strong sense of trust they shared,<br />
they decided to team up and work in<br />
their individual areas of strength –<br />
he in manufacturing quality cashew<br />
products and she in marketing and<br />
business development.<br />
When Swapna started to work<br />
on this business, she first went to her<br />
husband to fund her venture, but he<br />
was not willing to back it financially at<br />
that time. Swapna made the next call<br />
to her mother-in-law whose response<br />
surprised Swapna. “In our family, no<br />
one else has the guts to do business.<br />
Only you have the ability and<br />
gumption. So I am happy to fund you<br />
because anyway I will leave money<br />
for you in my will. I don’t think we<br />
need to wait till then!” This gave<br />
Swapna a shot in the arm and now<br />
the marketer in her was buzzing. She<br />
went back to her husband, narrated<br />
this conversation with her mother-inlaw<br />
and then asked him if he wanted<br />
to review his decision. And of course<br />
he did! And that’s how Swapna got her<br />
seed capital and her confidence to take<br />
the plunge.<br />
After a year of market testing,<br />
they launched their brand Nut Savvy.<br />
Given the initial positive reception<br />
to the brand, Swapna’s dream is to<br />
create a world-class product that will<br />
have its pride of place in airports and<br />
international malls. Her lucid vision of<br />
true success is when she will be able<br />
to afford to take the team of people<br />
working in Nut Savvy on a flight<br />
where they will see Nut Savvy getting<br />
sold in-flight as a testimony of their<br />
hard work.<br />
As Swapna looks back at her<br />
own journey, she rues that in a typical<br />
middle class Indian household, girls<br />
are given good education only to get<br />
married and focus on domesticity and<br />
family. Swapna recalls what an exboss<br />
said to her once, “Unfortunately<br />
even today, we don’t bring up our girls<br />
to be CEOs.” That stayed with her and<br />
she wants to ensure that her fourteen<br />
year old daughter doesn’t get stuck in<br />
the domesticity focus that is imposed<br />
by stereotypes.<br />
“I learnt to take risks and bet<br />
on my strengths”, says Swapna. Her<br />
dream is to own a powerful SUV a<br />
couple of years down the line. Today,<br />
Nut Savvy is the dream that keeps her<br />
awake. •<br />
<strong>November</strong> <strong>2015</strong> | 37
TRENDSETTERS<br />
Fixing Forensic Troubles<br />
The word ‘fraud’ today is as ubiquitous as the internet. As technology advances, so do the<br />
breed of people who want to beat technology either to show their prowess or to make a quick<br />
buck. Not too many people are privy to a career in the world of fraud detection. We spoke to<br />
Apurva Joshi, who is one of the youngest Certified Fraud Examiner and Forensic Accountant<br />
in India and was featured in Rashmi Bansal’s ‘Arise Awake’ for her pioneering career choice.<br />
She launched her company Fraudexpress, which then merged with Riskpro which is into fraud<br />
Management. She is now an independent director in Quick Heal Technologies Limited - one of<br />
the leading IT security companies of India.<br />
WW: Could you tell us about the field of forensic accounting?<br />
AJ: I discovered this domain accidently. We were working on an audit<br />
assignment when my team found out an incidence of fraud and I was<br />
supposed to quantify the damages. Till then I did not know that there is a<br />
field of accounting which studies this quantification and it is called forensic<br />
accounting. Once I got acquainted with this subject, my interest kept getting<br />
deeper. I also realised that this field has not been tapped by many accountants.<br />
WW: What qualifications did you acquire to become an expert in<br />
forensic accounting?<br />
AJ: I did my graduation in Commerce. I have done a certified bank forensic<br />
accounting course, a certified forensic accounting professional course and a<br />
certified anti-money laundering expert course conducted by India Forensic.<br />
I have also done the executive programme conducted by the Institute of<br />
Company Secretaries of India and the professional competence examination<br />
conducted by the Institute of Chartered Accountants of India.<br />
38<br />
| <strong>November</strong> <strong>2015</strong>
TRENDSETTERS<br />
WW: What inspired you to set up Fraudexpress ?<br />
AJ: Fraudexpress was set up at a time when India was attracting a lot of<br />
foreign investment, mergers, acquisitions, and joint ventures. The presence<br />
of huge capital was giving rise to a lot of frauds in accounting. As chartered<br />
accountants, we were witnessing a surge in misdeeds and discrepancy<br />
incidents. I also realized that practitioners and students were not equipped<br />
to handle these cases. Hence Fraudexpress was set up with the objective of<br />
equipping students and practitioners with anti-fraud tools and training. We<br />
partnered with the University of Solapur to conduct programs for students in<br />
fraud investigation and money laundering. We created campaigns to create<br />
awareness about insurance frauds, banking frauds and others on social media<br />
and we subsequently published newsletters and books.<br />
WW: There are not many women in forensic accounting.<br />
AJ: There are two main reasons for this. Primarily, not too many people<br />
know about it. With increase in frauds and with investors and government<br />
specific about due diligence, fraud accounting is getting its true recognition.<br />
Another reason is that it is perceived as a risky career option for women. Fraud<br />
fighting involves interaction with difficult clients and sometimes dangerous<br />
too. You need to be mentally tough to be in this profession. There was a time<br />
in our industry when three out of the Big Four Consulting firms were led by<br />
the women professionals in forensic audits but later they were replaced by the<br />
male leaders. Women constitute only 5% of the workforce in forensics.<br />
WW: How would you explain the typical job profile of a forensic<br />
accounting professional to non industry readers?<br />
AJ: Just as an accounting professional we look at the financial statements,<br />
do audits, and work on taxation, due diligence and compliances etc. for a<br />
company, as a forensic accounting person, we go a step further. We don’t only<br />
work on the above but we also carry out due diligence and similar activities<br />
by getting the information on the promoters, their nexus and their sphere of<br />
influence. We also perform due diligence on digital, legal, and strategic aspects<br />
of the firms and their promoters. A forensic accountant’s role is detecting<br />
misdeeds in cases of employee frauds, third party frauds, IP thefts and more.<br />
WW: During your career, you have also worked as a research<br />
analyst. How did your research skills serve you in the anti-fraud<br />
profession?<br />
AJ: Our research is always aimed at quantification of the fraud’s impact.<br />
Also, I have always supported numerous research projects, including studies<br />
on insurance fraud and corruption. In India, our research papers are considered<br />
benchmarks for academics and are often quoted.<br />
WW: What do you consider your most special professional<br />
achievement?<br />
AJ: I authored a book called Students Handbook on Forensic Accounting<br />
which was well received and read by thousands of students to understand<br />
the history of forensic accounting and basic aspects of this domain. Being<br />
the youngest forensic accountant in India, I realised the absence of literature<br />
<strong>November</strong> <strong>2015</strong> | 39
elated to forensic accounting and hence took it up on myself to write the book.<br />
WW: What advice do you have for those who would like to explore this<br />
profession?<br />
AJ: This is an upcoming specialized field. Frauds are increasing in the<br />
corporate sector and creating demand for experts in this field. I would<br />
recommend programs which provide global certifications like the CFE,<br />
apart from local accreditations like CFAP (Certified Forensic accounting<br />
professional) or CBFA (Certified Bank Forensic Accountants).<br />
WW: What are the key attributes required for this kind of a<br />
career?<br />
AJ: If you have an affinity for numbers, an analytical mind, patience, a<br />
keen eye for detail, and an open mind to absorb information from your<br />
surroundings, you have the right attributes for this domain. One needs to be<br />
mentally alert and be prepared for a lot of hard work, sometimes long working<br />
hours as well.<br />
WW: Is there someone who has influenced you most as a<br />
professional?<br />
AJ: Kailash Katkar of Quick Heal Technologies has been a professionally<br />
inspirational figure for me. With his vision and foresight, he has built an<br />
industry of technology security products in India and is a true example of the<br />
make-in-India mindset. His pioneering work has also put India on the global<br />
map in the space of digital security.<br />
WW: What are your plans for the future?<br />
AJ: I want to build a technology based product which will help in checking<br />
and decoding nexus between various individuals and businesses. This<br />
information will be useful for lenders and investors in reducing risk of<br />
exposure to fraud-prone businesses.<br />
WW: Any message for women exploring this profession as a career?<br />
AJ: I have perceived some gender bias against women in this domain.<br />
However like for any other profession, those who have the skills and passion<br />
can prove naysayers wrong. •<br />
Disclaimer: Quick Heal Technologies Limited is proposing, subject to receipt<br />
of requisite approvals, market conditions and other considerations, an initial<br />
public offering of its equity shares (the “Equity Shares”) and has filed a draft<br />
red herring prospectus (the “DRHP”) with the Securities and Exchange<br />
Board of India (“SEBI”). The DRHP is available on the website of the SEBI<br />
at www.sebi.gov.in and the websites of the Book Running Lead Managers<br />
at www.icicisecurities.com, www.jpmipl.com and www.jefferies.com. Any<br />
potential investor should note that investment in Equity Shares involves a high<br />
degree of risk. For details, potential investors should refer to the section titled<br />
“Risk Factors” in the red herring prospectus to be filed with the Registrar of<br />
Companies. Investors should not refer to the DRHP for making any investment<br />
decision.<br />
40<br />
| <strong>November</strong> <strong>2015</strong>
SOCIETY<br />
Lending A Helping Hand<br />
The Meher Baba Foundation for Peace and Social Upliftment started<br />
on its mission of serving the disadvantaged with a small cluster of<br />
villages in Maharashtra. Spreading its arms, the Foundation is moving<br />
forward to make a difference to the life of urban and rural youth of<br />
India. Rupam Nangia, the founder & convenor of the Foundation, is<br />
committed to following the principles of selfless service and has a vision<br />
of enabling the next generation to become productive & self sufficient.<br />
<strong>November</strong> <strong>2015</strong> | 41
Junnar Taluka is a cluster of villages in Pune District,<br />
Maharashtra. In this cluster is Hivare Gaon. With a<br />
population of 700 people this village had water only<br />
six months in a year, during and after monsoon. The natural<br />
ponds of the village dried up by the end of the year leaving the<br />
village parched dry till the next monsoon. Water was denied<br />
to this village merely for want of a proper storage facility. The<br />
women of the village had to trek 5 km to reach the nearest<br />
water supply. Rupam Nangia and her team, with assistance<br />
from The Rotary Club of Nigdi, built a reservoir which<br />
collected natural rain water and led to underground natural<br />
springs. This resolved the water problems of the once waterdeprived<br />
village.<br />
This was the first successful project of The Meher Baba<br />
Foundation for Peace and Social Upliftment or Meher Peace<br />
Foundation as it is called. The Foundation stands for service<br />
to the most disadvantaged and marginalised sections of<br />
society in rural and urban India, irrespective of caste, colour<br />
and religion. The Foundation cherishes the values of honesty<br />
and selfless service and is obligated to those whom it has<br />
an opportunity to serve. Rupam Nangia, the founder and<br />
convener of Meher Peace Foundation elaborates why they<br />
choose to work in these areas, “The reason is that we felt these<br />
are areas which compel our intervention and provide us with<br />
opportunities to serve the disadvantaged in keeping with our<br />
vision. I am sure as we go along we will build our capacities<br />
and our areas of intervention will broaden. For a young<br />
organisation like ours, our choice of areas of work depended<br />
also on what is feasible and practical for us.”<br />
Meher Peace Foundation was started in 2013 and is not<br />
affiliated to any religious or political organisation. It carries<br />
the name of Meher Baba as a salute to his teachings and the<br />
need for a constant reminder to serve selflessly and without<br />
any discrimination on any grounds whatsoever.<br />
Rupam descends from an illustrious family of lawyers,<br />
philanthropists and social reformers from Dera Ismail Khan,<br />
now in Pakistan. During partition, they migrated to India<br />
and settled in Roorkee. Rupam’s father’s job bought them to<br />
Mumbai where she and her four sisters studied and pursued<br />
their careers. Her scholastic brilliance made her ambitious and<br />
a perfectionist. With her hard work, passion and intelligence,<br />
Rupam climbed the corporate ladder and became the Head of<br />
Corporate Social Responsibility for one of the leading Indian<br />
conglomerates, L&T. While she was successful in her career,<br />
she felt something was amiss. After some soul searching, she<br />
decided to quit her corporate career and laid the foundation of<br />
a trust which would treat all humans equally and work towards<br />
narrowing the divide created by disparity and deprivation,<br />
drawing inspiration from the teachings of Meher Baba.<br />
42<br />
| <strong>November</strong> <strong>2015</strong>
SOCIETY<br />
The Foundation aims to work for the<br />
disadvantaged in urban and rural areas. Rural<br />
projects focus on facilitating access to basic<br />
amenities such as drinking water, electricity,<br />
or health care facilities in four tribal villages in<br />
Junnar, Maharashtra. As a complete coverage<br />
plan, the Foundation aims to work on rain water<br />
harvesting, solar or bio gas energy, as well as<br />
focus on fundamental issues like health, education<br />
and introduction to modern agricultural methods.<br />
There are a host of projects in the pipeline<br />
over the coming months. It has started programs<br />
on Vocational Training and Placements for the<br />
youth in the disadvantaged sections in Pune.<br />
For this, the foundation is working closely with<br />
Tata Motors, their lead sponsor, along with<br />
implementing partners, LabourNet and Mitcon.<br />
MPF wants to bring together all NGO's working<br />
with youth together to work on issues related<br />
to vocational training and livelihoods for the<br />
disadvantaged youth to enable them lead a life of<br />
dignity.<br />
The Foundation has started Happy Meals, a<br />
program to provide nutritional meals to children<br />
who are not covered under the mid-day meal<br />
scheme. Venky’s India is donating four hundred<br />
eggs every week for this cause. Most of the<br />
projects carried out by the Foundation so far,<br />
have been successful because of the selfless<br />
participation of volunteers who are professionals<br />
from different walks of life.<br />
Rupam says in a calm and serene voice, “I<br />
am work in progress and my progress, I believe,<br />
is my Master’s craft.” She believes that the<br />
Foundation has opened new doors to see a new<br />
world with new eyes. She says “I would like to<br />
believe in Meher Baba’s words that God is for<br />
those who are not for themselves.” •<br />
www.meherpeace.org<br />
<strong>November</strong> <strong>2015</strong> | 43
Special Coverage<br />
Shaktibandhan:<br />
World Sisterhood Day<br />
All Ladies League (ALL)<br />
44<br />
| <strong>November</strong> <strong>2015</strong>
Special Coverage<br />
The Pune Chapter of All Ladies<br />
League (ALL) hosted a grand<br />
celebration of World Sisterhood<br />
Day or “Shakti Bandhan” at Four<br />
Points Sheraton on Saturday. Five<br />
eminent women of substance shared<br />
their thoughts about shakti, how they<br />
found their shakti and how today,<br />
they are sources of shakti to society.<br />
The audience included women from<br />
ALL spheres of life: business leaders,<br />
lawyers, media professionals, artists,<br />
entrepreneurs, authors, sportspersons,<br />
homemakers, teachers etc.<br />
Chapter Chairperson, Ms. Kuiljeit<br />
Uppaal introduced ALL and its global<br />
vision to seamlessly connect women<br />
from ALL strata of society, from ALL<br />
spheres of work and cultures and from<br />
ALL parts of the world with positivity<br />
and love. When referring to the World<br />
Sisterhood Day or Shakti Bandhan,<br />
she said “This is a day of celebration<br />
that strengthens the bond of the divine<br />
‘shakti’ and positivity amongst women<br />
of the world promising to empower<br />
each other with love, care, concern<br />
and commitment.”<br />
The five panellists included Ms.<br />
Laleh Busheri, CEO Prashanti Cancer<br />
Care Foundation, Dr. Indira J. Parikh<br />
former President FLAME University,<br />
Ms. Shital Mahajan, Padmashree<br />
Sky Diving Expert, Ms. Samana<br />
Tejani Director of Production, Gits<br />
Food Products Ltd. and Ms. Vidya<br />
Tiwari, Editor Citadel. Ms. Laleh<br />
Busheri spoke about harnessing one’s<br />
divine cosmic energy or Shakti to<br />
overcome diseases like breast cancer.<br />
Dr. Parikh explained to the gathering<br />
how preserving their femininity is<br />
crucial to retain their power or Shakti<br />
and their strength: “Trust your power<br />
and you will discover your courage”.<br />
Ms. Mahajan shared how the support<br />
of other women in her life was her<br />
Shakti to achieve her dreams. Ms.<br />
Tejani shared how she sees Shakti<br />
in her female workforce and their<br />
empowering approach towards others.<br />
Ms. Tiwari encouraged the gathering<br />
to use their Shakti to change the<br />
environment in which we live to make<br />
it more empowering for women.<br />
All women present participated in<br />
the Shakti Bandhan ceremony in true<br />
spirit and cheer, tying “Shakti bands”<br />
created out of 'left over' pieces of cloth<br />
from quilt making, in alignment with<br />
Vidyadan, a rural women's group. The<br />
beautiful bands were adorned with<br />
immense love and dignity. This event<br />
at Four Points Sheraton touched the<br />
hearts of many and ushered immense<br />
positivity and happiness. •<br />
<strong>November</strong> <strong>2015</strong> | 45
Startup Smart<br />
PROTECTING BRAND IDENTITY<br />
THROUGH TRADEMARKS<br />
Advocate Anand Mahurkar, a Partner at Krishna & Saurastri<br />
Associates, is a techno-legal expert practicing in the field of<br />
Intellectual Property (IP) for more than a decade. He is an<br />
engineer and a lawyer who has been a brand and innovation<br />
consultant and IPR consultant for SMEs and Fortune 500<br />
companies. He has experience of handling matters pertaining<br />
to patents, copyrights, trademarks, industrial designs and more<br />
for his clients across India, USA, Canada, South Africa, Europe,<br />
China, Japan. In this feature, he talks about the importance<br />
of Intellectual Property rights for start-ups and early stage<br />
ventures.<br />
India has very strong legacy of<br />
using symbols or marks. The<br />
symbols are representatives of<br />
some meaning, character, function<br />
etc. For example, the ancient Hindu<br />
symbols like trishula, aum, swastika<br />
or tilaka signify some philosophy,<br />
teaching or gods/goddesses. The origin<br />
of trademarks dates back to ancient<br />
times. Indians had used suvarna<br />
mudras with particular symbols on<br />
them signifying a particular dynasty.<br />
Egyptian craftsmen reproduced<br />
predefined marks on their artistic<br />
products to associate them with those<br />
products. Use of marks is reported<br />
in the Middle Ages too. Shiva Rajya<br />
Mudra is very famous in the state<br />
of Maharashtra. It is an embossed<br />
mark that signifies the ownership of<br />
the great Shivaji Raje. In the 18th<br />
century a need of associating marks<br />
with the businesses emerged to<br />
avoid counterfeit goods and identify<br />
original goods that ultimately resulted<br />
in the creation of trademarks. Many<br />
countries developed their trademark<br />
laws and started offering legal<br />
protection to symbols, marks and<br />
logos.<br />
Generally any business offers<br />
either goods or services or both.<br />
A trademark signifies a mark that<br />
<strong>November</strong> <strong>2015</strong> | 47
Startup Smart<br />
is associated with a business. An<br />
entrepreneur offers his goods or<br />
services under one or more brand<br />
names. These brands or brand names<br />
are protectable by trademarks. Let us<br />
understand the connection between a<br />
brand and a trademark. A trademark<br />
provides legal protection to a brand<br />
and the ownership lies with the<br />
person who applies for the trademark<br />
registration. A trademark is a mark<br />
that is capable to distinguish goods<br />
and services of one person from those<br />
of another person. Registration of a<br />
trademark gives exclusive right to<br />
the proprietor of the trademark to use<br />
the mark to represent his goods and<br />
services.<br />
Any person who is proprietor<br />
of the mark can apply for trademark<br />
protection in India. The trademark<br />
protection is limited to a class in which<br />
the application is made for protection.<br />
There are 45 classes in which known<br />
goods and services are classified. The<br />
trademark office has classified all of<br />
the goods and services in the world in<br />
45 classes. 1-34 classes are in respect<br />
of manufacturing and 35-45 are in<br />
respect of services. India has adopted<br />
7th edition of classification of goods<br />
and services. It is referred as NICE<br />
classification of goods and services.<br />
Most of the countries of the world<br />
follow NICE classification.<br />
One has to identify the class of<br />
his service and apply in that class for<br />
the protection of his mark. One can<br />
apply for more than one class also.<br />
Sometimes the spread of the services<br />
offered ranges in multi classes. So<br />
the owner of the mark is advised to<br />
file application in those classes. In<br />
India, it takes 12-15 months, from a<br />
date of filing, to register a trademark.<br />
However, in case of objections from<br />
examiners or any objection from any<br />
interested person or any hearing, it<br />
may take up to three years to register a<br />
trademark.<br />
Trademark protection is a<br />
perpetual right. Initially it is granted<br />
for 10 years and one has to renew it<br />
before the expiry of the term for which<br />
it is in force. If a registered trademark<br />
is not renewed before expiry of the<br />
mark then it may lose validity. While<br />
applying for a trademark the applicant<br />
has to provide a statement of use<br />
of the trademark under question. A<br />
statement of use is a description of<br />
the activity carried under a trademark.<br />
Such a statement should be made in<br />
the trademark application form.<br />
Lets look at the features of a<br />
good trademark and the highlights of<br />
a good application that is accepted<br />
by the Registrar of the Trademarks.<br />
An applicant’s trademark is supposed<br />
to be registrable if it is distinctive<br />
and it is not conflicting with existing<br />
trademarks in the trademark register<br />
of the trademark office. Legally there<br />
are two types of grounds of refusal<br />
of trademarks : absolute grounds and<br />
relative grounds. It is to be noted<br />
that a good trademark is catchy in<br />
appearance. It is original representation<br />
of the owner’s goods or services. It<br />
is preferably a coined name. It is not<br />
inspired from its competitors. A good<br />
trademark is not a suggestive mark.<br />
It doesn’t indicate its primary use or<br />
advantage. It is easy to pronounce<br />
and appealing to eye. It should have<br />
ability to distinguish the goods and<br />
services it is representation from other<br />
competitors. It has generally three or<br />
more letters or characters. Generic<br />
names are not good trademarks. For<br />
example, the brand name Google<br />
is a registered trademark of Google<br />
Inc. USA. It is derived by diluting<br />
the term GOOGOL which means a<br />
number equal to 10 to the 100th power.<br />
However, many trademarks became<br />
so popular that people use them<br />
alternatively with the generic word.<br />
For example, Google has become an<br />
equivalent word of search.<br />
A brand, coined name, logo,<br />
label, shape of goods, signature,<br />
slogan, symbol, smell, sound, three<br />
dimensional representations, word<br />
etc. can be registered as a trademark.<br />
Service is a trademark which is<br />
specially used to distinguish services<br />
of the proprietor of the mark. A<br />
collective mark is a trademark that is<br />
used by any organisation/ association<br />
or a collective group. A trademark<br />
and trade name might be same,<br />
however, it is not a thumb rule. They<br />
can be different too. For example:<br />
Blackberry is a registered trademark<br />
of a Canadian Company Research in<br />
Motion (RIM) where the trade-name is<br />
RIM. A business name generally used<br />
to identify a business associated with<br />
it. For example: Rajmal Lakhichand is<br />
a business name.<br />
Now, lets understand<br />
international trademark protection.<br />
There is no international trademark<br />
as such. However, one can protect the<br />
same trademark in desired countries<br />
internationally. There are various<br />
treaties that promote protection of<br />
trademarks crossing the boundaries<br />
of countries. For example, OAPI<br />
and ARIPO are group of countries<br />
in African continent where you can<br />
protect a trademark in more than one<br />
country by filing a single application<br />
for trademark. Similarly, OHIM is a<br />
system of harmonisation of trademark<br />
rights in European continent.<br />
A registered trademark gives an<br />
exclusive right to the proprietor of the<br />
mark to use that mark for the goods/<br />
service within the country. It allows<br />
the owner to prohibit others from an<br />
illegal use of the mark in respect of<br />
similar goods or services. One of the<br />
least known facts about trademarks is<br />
that it can be sold, leased, assigned,<br />
gifted like any a real estate property. •<br />
anand@krishnaandsaurastri.com<br />
48<br />
| <strong>November</strong> <strong>2015</strong>
Startup Smart<br />
From Being Proactive to<br />
being Legally Proactive<br />
Mr Manoj Wad is a leading Corporate Lawyer and Partner at<br />
J S Wad & Company. In his career spanning 27 years, he has<br />
practised in the Supreme Court and is on the legal advisory<br />
board of leading Multinational and Indian companies. His<br />
firm provides a bouquet of legal services to assist individual<br />
professionals, start ups and established business entities in their<br />
vocational and professional endeavors.<br />
Being proactive is a trait that sets apart a successful entrepreneur from the non-achievers. Being legally proactive is a<br />
trait that sets apart the leaders from other entrepreneurs. Here is a walk through of the prime traits of legally proactive<br />
entrepreneurs:<br />
Update<br />
Give up the tendency to avoid legalities of the business and completely<br />
depend on your team. Keep yourself updated with the laws in your<br />
field. The web is filled with e-zines volunteering to guide you in your endeavours free<br />
of charge. Subscribe to good material. Understand the relevant legal terminologies of<br />
your field. It’s never too late to learn. Become friends with the laws. Meet your lawyer<br />
regularly to keep you posted, during normal times, rather than only during pressing<br />
urgencies. This is the key to avoid many hassles in the long run and taking legally sound<br />
decisions. It is essential for you to have a brief overview of the securities laws, labour<br />
laws, legal audits related to your venture.<br />
<strong>November</strong> <strong>2015</strong> | 49
Startup Smart<br />
Consult the professional<br />
Very often, amidst the excitement to establish the business venture,<br />
legal compliances, due to their innate complexities are often pushed to<br />
the back seat. Remember, legal issues are a priority, not something to<br />
be postponed, in order to avoid them turning into emergencies, a few months or even<br />
years down the line, long after the venture has been established.<br />
Professional consultation is the key to resolving various issues prior to the setting up<br />
of the entity, especially while choosing the type of business structure, be it a sole<br />
proprietorship or LLP or Company, depending on your needs, availability of funds and<br />
resources and the different tax treatments accorded to each structure.<br />
A thorough Due Diligence Review of the proposed areas of investment conducted by<br />
an efficient team of professionals is what is required rather than making investments<br />
based on friendly advices or hearsay.<br />
Remember to hire a professional who is best suited for the job, rather than someone<br />
you know or someone, whom you know, knows. Give precedence to the best over the<br />
familiar. After all, entrepreneurship is all about taking risks and proving your instinct<br />
right. Trust in the business world is a highly luxurious commodity. Do not part away with<br />
it for free. Allow the professional to earn it.<br />
Write<br />
You may enter into a partnership deed with your best friend or loan an<br />
amount from someone really close in the family. Irrespective of the amount<br />
invested or the relationship, put the arrangement into writing, clearly and<br />
precisely. As they say, hard conversations when you are in love are always better than<br />
hardly any conversation when you are at war. Make the laws your best back up.<br />
Well drafted agreements clearly lay down all the possibilities and their solutions. They<br />
impart transparency to the dealings and stability to the venture. The clauses relating to<br />
the termination of the agreement must as distinctly as possible spell out the division<br />
of assets and liabilities, post the termination, so that you avoid paying more than what<br />
is due. Efficiently drafted clauses for confidentiality, non-disclosure, non-compete and<br />
dispute resolution specifically safeguard your interests even after the termination of<br />
the agreement.<br />
manojwad@jswad.in<br />
50<br />
| <strong>November</strong> <strong>2015</strong>
Travelust<br />
GOD’s<br />
OWN CITY<br />
Mayokun Aduwo is an avid traveler and a full time HR<br />
professional with IBM, based out of India. When she is not<br />
busy with corporate deadlines, she is busy exploring<br />
the world, literally. This is a personal account of her<br />
travel tales.<br />
I<br />
love conferences. Well to be precise I love conferences held<br />
outside the city I live in and to be more specific, conferences<br />
held in cities I have never been too. I was fortunate an<br />
annual conference I usually attend year in year out was held in<br />
God’s own city, a city that lies on the South West Coast of India<br />
overlooking the Arabian Sea and this beautiful city is Kochi, in<br />
the state of Kerala.<br />
The flight started off from Kempegowda airport in Bangalore<br />
and I could not wait for the plane to land in Kerela. What nobody<br />
told me was that the month that the conference was held in was<br />
the hottest month in the calendar year in Kochi.<br />
My friends and I landed at the airport and we got an airport<br />
taxi to drive us to Kochi. The conference was being held at a<br />
hotel and we opted to stay in the same venue as the conference.<br />
My room had a huge window with a view of the backwaters and<br />
that was bliss.<br />
<strong>November</strong> <strong>2015</strong> | 51
Travelust<br />
I had too much to see but limited time in<br />
Kochi and with the weather not much on my<br />
side. My first stop was to tour the city by car<br />
to Fort Kochi. Kochi is the only place outside<br />
of China where you can find fishing nets<br />
and the huge cultural scene is very similar<br />
to China. If you love to walk like me then<br />
you definitely must visit Fort Kochi. It has<br />
a wonderful walking trail and it is the not so<br />
huge and too crowded like you would expect.<br />
If you want to get a picture perfect scene like<br />
in one of your favourite romantic movies,<br />
then go take a walk when the sun is about to<br />
set. It is a beauty to behold.<br />
On my way back, I noticed that the<br />
buildings along the narrow roads were heavily<br />
influenced by European architecture. The<br />
Dutch cottages and the storied buildings lining<br />
up the streets could be a village in the west<br />
midlands of the UK and this made the scenery<br />
more enjoyable. Our guide later mentioned in<br />
passing that a lot of the houses were built by<br />
rich traders during the British Era.<br />
I also visited St. Francis Church which<br />
was built in 1503. The church contains the<br />
tombstone of Vasco-da-Gama, the explorer,<br />
where he was initially buried and his body<br />
was later transported to Spain. The Church<br />
like any other tourist spot, attracts millions<br />
of tourists ever year. Mattancherry is also<br />
one of the major tourist spots here and this<br />
is where you will find the Dutch Palace.<br />
Another must visit in Mattancherry is the Jew<br />
Town and it has a Synagogoue that was built<br />
in 1568 and is still standing.<br />
Kochi is lined up with unlimited little<br />
shops selling various items like statues, lamps<br />
and also there is a history of spice trading in<br />
Kochi. A couple of my friends indulged in<br />
cloves, pepper and many other spices one had<br />
never heard of.<br />
If I could name one thing I absolutely<br />
enjoyed about Kochi, it has to be the fish<br />
dishes. They were absolutely delicious. I did<br />
not do justice to Kochi given the limited time<br />
I had. Another visit is definitely imminent<br />
from the little I saw and experienced and it<br />
has left a mark I cannot erase. I bid adieu to<br />
the city with a promise to be back soon! •<br />
52<br />
| <strong>November</strong> <strong>2015</strong>
Netsetters<br />
Courtesy: TED.com<br />
Image courtesy: marfis75 on flickr<br />
Margaret Heffernan: Why it's<br />
time to forget the pecking order<br />
at work<br />
The former CEO of 5 businesses, a<br />
management thinker and a business<br />
leader Margaret Heffernan<br />
observes organizations are often<br />
run according to “the superchicken<br />
model,” where the value<br />
is placed on star employees who<br />
outperform others. And yet, this<br />
isn’t what drives the most highachieving<br />
teams. She observes that<br />
it is social cohesion — empathy,<br />
giving time to each other as a team<br />
and more often presence of women<br />
in teams is what made the group<br />
leads to great results over time. It's<br />
a radical rethink of what drives us<br />
to do our best work, and what it<br />
means to be a leader. Because as<br />
Heffernan points out: “Companies<br />
don’t have ideas. Only people do.”<br />
Sarah Lewis: Embrace the near<br />
win<br />
Art historian and critic Sarah<br />
Lewis celebrates creativity and<br />
shows how it can lead us through<br />
fear and failure to ultimate<br />
success. <strong>At</strong> her first museum<br />
job, Sarah noticed something<br />
important about an artist she was<br />
studying: Not every artwork was<br />
a total masterpiece. She asks us<br />
to consider the role of the almostfailure,<br />
the near win, in our own<br />
lives. In our pursuit of success<br />
and mastery, is it actually our<br />
near wins that push us forward.<br />
Success motivates us, but a near<br />
win can propel us in an ongoing<br />
quest. The reason the near win has<br />
a propulsion is because it changes<br />
our view of the landscape and puts<br />
our goals, which we tend to put at<br />
a distance, into more proximate<br />
vicinity to where we stand.<br />
<strong>November</strong> <strong>2015</strong> | 53
Women in the News<br />
Arundhati Bhattacharya, the chairperson of Sate Bank of India (SBI), has been named as the<br />
most powerful woman in business in India by Fortune Magazine. ICICI’s Chanda Kochar<br />
and Shikha Sharma of Axis Bank follow Ms Bhattacharya at the second and third places,<br />
respectively.<br />
Courtesy: sbi.co.in<br />
British native of Indian origin Ishveen Anand was featured at second position in the Forbes<br />
annual list of ‘young game changers, movers and makers’ under the age of 30. She was<br />
chosen in the Sports category for having founded OpenSponsorship, a first of its kind online<br />
marketplace for sports sponsors to connect and sponsor various types of teams, athletes,<br />
federation, leagues, agents or stadiums.<br />
Courtesy: Entrepreneur India<br />
The Tibetan spiritual leader Dalai Lama has been criticised for making a sexist remark, saying<br />
his successor could be a woman, but she “needs to be very attractive, otherwise she is of not<br />
much use”.<br />
Courtesy: Chris Radburn/PA<br />
Piplantri village in the Rajsamand district of Rajasthan is practising its indigenous eco by<br />
planting 111 trees every time a girl is born and on an average 60 girls are born each year.<br />
Courtesy: www.piplantri.com<br />
54<br />
| <strong>November</strong> <strong>2015</strong>
Inspite of martial arts trainings, pepper sprays<br />
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