Repsta Website presentation (1)

The self-reputation network

- A combination of LinkedIn and TripAdvisor incorporated into an
online-platform in order to enable individual providers and their
employers of B2C services and entertainment to establish and
maintain a self-reputation as well as to analyze and improve on
performance levels based on end-consumer reviews. -

The problem
Service & entertainment
providers
End-consumer
Service & entertainment
companies
Do not get sufficient rewarding
Do not feel valued
Hardly build their own personal
value
Hardly build their own customer
base
Do not get the right service or
entertainment
Do not know where to find the
right service & entertainment
Do not contribute to improve
on service & entertainment
Cannot measure how their
employees perform
Cannot track the service or
entertainment delivery
Do not have the right tools to
measure the service &
entertainment level

Repsta provides a platform that enables
individual service and entertainment providers
to gather simple and valuable customer
reviews based on individual performance.
The solution
Likewise, customers are able to find the right
service or entertainment they crave for while
service-providing companies can analyze and
improve on the performance level of their
service and entertainment delivery.
This way, individuals can be honored for their
performance in form of a digital tip in order to
build up a self-reputation and establish a
personal customer base.

How does it work?
End-consumers can either sort providers based on their
average rating or on the most recently submitted profile. They
also can leave ratings within the Desktop environment and
contact the providers through Repsta’s communication tool.
Providers can sign up and create their profile on
Repsta and order their profile business cards in an
instant ordering process.
These come along with their unique QR code and can
be provided to end-consumers to receive ratings at
the very moment.

Definition of service
provider
Definition of entertainment
provider
Service-producing sector
Services division (customer service oriented):
Media & Entertainment industry
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Restaurants/ Bars
Hotels and other accommodation types
Personal services (including dry cleaning, tax
preparation, and hair cutting, etc.)
Business services (including temporary agencies/
software developers, etc.)
Sales services
Miscellaneous repairs
Private education & training
Engineering and management services (including consulting)
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Entertainer/Content creator:
Blogger/ Freelancer
Youtube/ Snapchat/ Instagram/ etc. stars
(Street-) Artists
Musicians & DJ’s
Dancers
Actors
Athletes
Designers

Current scenario (provider view)
Step 3
Provider is happy or
unhappy without further
value
Step 1
Service or entertainment is
provided
Step 2
End-consumer expresses
satisfaction or dissatisfaction
towards provider
Limited improvement
opportunity
Provider is hardly able
to build repeating
customer base

Repsta’s scenario (provider view)
Step 1
Service or
entertainment is
provided
Step 2
End-consumer is able to
provide satisfaction or
dissatisfaction in
detailed feedback
Step 3
Provider is still happy or
unhappy but understands
how to improve in case of
negative feedback
Provider can collect
reviews for personal
reference and build own
customer base

Industry insights
“70% of buying experiences are based on
how the customer feels they are being
treated.”
Source: McKinsey

The Team
The team
Answer the question, “Why are we the ones to solve the problem we identified?”
Georg Koebe
Georg has studied Int.
Business Studies followed by
a study in Int. Tourism
Management. He has grown
into the online sector within
the hotel industry by
specializing on Sales and
Account Management in
large enterprises.
Patrick Koll
Patrick is well-educated in
communication and media
engineering. He is currently
enrolled in the studies of
communication design and
advertisement and has run
several projects in terms of
media design and web
development on a freelance
basis.
Michael Seiler
Michael has studied Business
Information Systems and is
currently enrolled in a Master
Degree in IT Management
and Information Systems.
Additionally, he has gained
practical experience in the
field of software
development, system analysis
and software architecture.
Matthias Schoen
Matthias has studied Media
Science and has been actively
involved in several projects
within game development.
Subsequently he has put his
focus in the field of search
engine advertising for large
enterprises.

Milestones
March 2015
Founded under the name
“The self-reputation
network”
June 2015
Research and feasibility
study finished - project
review
October 2015
Completion of closed
Beta - testing phase
initiated
Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb
April 2015
Research and feasibility
study had begun
July 2015
Adjustment of project - reestablished
as “Repsta” and
Team completion
February 2016
Testing evaluation -
completion of open Beta
online

How to get in
contact with us?
E-mail:
Twitter:
info@repsta.com
@RepstaStartup
Facebook: repstacompany
Website:
www.repsta.com