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The problem<br />

Service & entertainment<br />

providers<br />

End-consumer<br />

Service & entertainment<br />

companies<br />

Do not get sufficient rewarding<br />

Do not feel valued<br />

Hardly build their own personal<br />

value<br />

Hardly build their own customer<br />

base<br />

Do not get the right service or<br />

entertainment<br />

Do not know where to find the<br />

right service & entertainment<br />

Do not contribute to improve<br />

on service & entertainment<br />

Cannot measure how their<br />

employees perform<br />

Cannot track the service or<br />

entertainment delivery<br />

Do not have the right tools to<br />

measure the service &<br />

entertainment level

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