Ready Call Center Business Proposal
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This document and any attachments are confidential and only for the use of the individual or entity<br />
to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.
<strong>Ready</strong> <strong>Call</strong> <strong>Center</strong> is the pioneer of<br />
the <strong>Call</strong> <strong>Center</strong> industry in Belize. It<br />
started in 2005 with 60 employees,<br />
since then RCC has grown to over 1,000<br />
employees making it the largest<br />
employer in the country.<br />
Belize was selected as RCC headquarters due to<br />
its strategic location. Also, because Belize is<br />
an English speaking country that has minimal time<br />
difference with North America and possesses high<br />
quality labor force suited for the <strong>Call</strong> <strong>Center</strong><br />
industry. It provides the ideal combination of low<br />
cost, near shore proximity and native English and<br />
Spanish skills.<br />
RCC specializes in providing a range of Customer Relationship<br />
Management (CRM) services to companies in the United States.<br />
As a Belizean company committed to the local community, RCC<br />
prides in having a 100% local employee base.<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
Our Facility: Headquarters<br />
Belize, Central America.<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
Our Facility: Belize City<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
Our Facility: Belize City<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
STRATEGIC PLATFORM<br />
Our Mission<br />
Our Principles<br />
As an industry leader, we deliver exceptional<br />
customer service as well as create opportunities<br />
to attract and retain customers, enhance brand<br />
image and maximize stakeholder profitability.<br />
Our Vision<br />
Provide world class customer service from beginning<br />
to end; the best foundation of operational excellence;<br />
trained and qualified staff; creative and flexible<br />
business solutions and first-to-market quality<br />
products. We believe in investing in our community<br />
and exploiting our talent by nurturing their skills to<br />
build careers that change lives.<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
OUR HISTORY<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
Service Lines<br />
Verticals<br />
RCC counts with well-rounded<br />
employees with the required training for<br />
all kind of services. Our agents have the<br />
right attitude and tools to perform well<br />
on their job to assist clients in a timely<br />
and efficient manner.<br />
We offer a complete portfolio of customized solutions<br />
with extensive flexibility to adapt to a broad variety<br />
of industry- specific applications for customer<br />
acquisition, customer retention and customer<br />
lifecycle extension<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
RCC & Community<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
RCC & Community<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
BUDGET PROPOSAL<br />
This document and any attachments are confidential and only for the use of the individual or entity to whom is addressed. If you are not the intended recipient, any retention, dissemination,<br />
distribution or copying of this message is strictly prohibited and sanctioned by law.<br />
Mile 13.5 Phillip Goldson Highway. Belize, Central America. Phone: +501 228.0010. Fax: +501 228.0013<br />
info@readycallcenter.com
(501) 223-5555/ 228-0010 (501) 228-0013<br />
info@readycallcenter.com
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