Lighthouse Bangladesh Dossier

DOSSIER
w w w . l i g h t h o u s e b a n g l a d e s h . c o m

Lighthouse Bangladesh is a platform of professionals to contribute
in
organizational development and capacity building

Table of Contents
1. Concept
2. Vision
3. Mission
4. Methodology
4.1. Approach
4.2. Process
4.3. USP
4.4. Outcome
5. Signature Program
6. Generic Program
7. Catalyst Sessions
8. Corporate Venue & Facility
9. Placement
10. International Affiliation
11. Panel Of Experts
12. Our Patrons
13. Closure
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1. Concept
Lighthouse is a full service, unique management consulting company which exists to help individuals, teams and
organizations to reach their full potential. Our corporate excellence initiatives are implemented through training, coaching,
consulting and headhunting. Lighthouse acts as a 'match-making' platform, where a service seeker easily can locate the
best service providers in the fastest possible way.
2. Vision
Value Partnership In:
- Organizational learning, development & proficiency.
- Mentor Making.
- Building Future Leaders.
- Risen Bangladesh.
3. Mission
To provide result oriented premium services and living our core values:
- Excellence
- Sustenance
- Integrity
- Transparency
- Organization and Employee Centric
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4. Methodology
Certainly delivering excellence is no easy task but we take the challenge and make Lighthouse Bangladesh
unique in the way it delivers.
Approach
Process
USP
Outcome
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4.1. Approach
JULY
AUGUST
SEPTEMBER OCTOBER NOVEMBER DECEMBER
CXO’S
REVIEW
ASSESSMENT
REVIEW
ASSESSMENT
HOD’S &
MANAGER’S
REVIEW
ASSESSMENT
REVIEW
OFFECERS &
FRESHER’S
REVIEW
ASSESSMENT
CXOs
Advanced Courses , Trainings & Individual Mentoring.
HODs & MGRs
Mid Level Soft Skill Development Programs & Customized Training & Courses
Off. & Fresher's
Basic Soft Skill Development, Orientation Programs & Certificate Courses
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4.3. USP
PRE-ASSESSMENT
THIS TEST ALLOWS US TO
ASSESS THE CURRENT
STAE AND HELP US
CUSTOMIZE THE
PROGRAM AS PER
YOU NEEDS.
RETENTION
UNIQUE METHOD OF
TRAVELLING BACK TO THE
PROGRAM TO RECAPITULATE
ITS CONTENTS TO RETAIN
THE EFFORT OF THE
ORGANIZATION TO
DEVELOP ITS HUMAN
RESOURCE.
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4
RECOMMENDATION
AFTER THE ASSESSMENT TEST,
DETAILED REPORT WITH
RECOMMENDATION IS
PREPARED TO ASSIST
YOU IN PLANNING
FURTHER DEVELOPMENT.
TRAINING
PROGRAM IS CONDUCTED
AFTER THE ASSESSMENT
AND CUSTOMIZATION
IS DONE.
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POST-ASSESSMENT
THIS TEST IS DESIGNED
TO IDENTIFY THE
PROGRESS OF THE
PERTICIPENTS.
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4.4. Outcome
Offers
On
Investment
Corporate
Venue
ROY
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SIGNATURE PROGRAMS

Certificate in Basic Soft-Skills (CBS) for (MT)
This is the program designed to prepare an MT to have better leadership approach of any organization. As part of the
syllabus we have the basic input of professional manner and etiquette, effective time management, effective
communication skills, fundamentals of leadership with special focus on teambuilding with the blending of the theory of
positivity.
This program is designed for fresher’s/ management trainees. It is a 2 day long workshop.
Certificate in English for Professionals (CEP)
This program is all about writing skills in conjunction with e-mail writing, meeting manners and very basics of effective
communication skills. There are 3 levels of assessment to ensure its quality. It starts with placement test, pre assessment
and it ends with the post assessment.
This program uses the most effective methodology for delivery to ensure the best outcome. The duration of this program
is: 30 Hours (6 Weeks), 2 Session per week (3 Hour each, Total 10 Session).
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Future CEO
Future CEO is an upcoming program of Lighthouse Bangladesh Corporate Program Ltd. It is an executive leadership
training program. This exclusive program is designed to assist the CxO’s and the aspiring professionals and entrepreneurs
in building their personal excellence to drive their organizations to the vertical limit as leaders.
SALES Coaching
There are so many techniques and tactics to become an excellent salesman. Salesmanship is a learned skill. This course is
a coaching program for any sales force to inspire, motivate and show the right sense of direction for more productivity
and profitability.
This is a two day long program for any sales team.
Delivering Delight
Customer service is not limited to some set process, it is a feeling that professionals must understand. Delivering
Delight is a program that triggers the inner most conscience of the professionals to deliver the best to every customer.
It is a daylong workshop designed with care to ensure its effectiveness. It is suitable for professionals who are exposed
to customers/ clients/ stakeholders.
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Next Level Leadership
A very specialized program designed to transform good leaders into great leaders. Success is a never ending journey.
This program is all about taking successful leader one step further.
It is a one daylong program specially designed for senior management professionals.
Rise and Shine
This program is designed to identify and improve individual leadership traits, coordination and how it effects oneself,
organization and team in reaching its overall objectives. It is how “future leaders” can deliver accordingly by reaching
their maximum potentials. Unleash your leadership traits to rise and shine above all to reach your goals.
It is a two day long program for the young aspiring professionals.
Living With Values
Change will never be adopted easily. This program is designed to help professionals embrace with values and guiding
principles of the organization.
It is ideal for organizations that are implementing new values. It is a two daylong program.
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GENERIC PROGRAMS

Communication Skills
Communication Skills
This Program covers the fundamentals of communication. It is a comprehensive package of verbal and non-verbal
communications.
This is a day long program.
Communication & Emotional Intelligence
This program is designed to identify and improve your team’s communication traits, emotional intelligence and
coordination. It also focuses on the importance of body language, and how to give and receive feedback.
This is a 2 day long program.
Communication Skills For Professionals
This program will help participants to understand how to communicate effectively at work and in business to bring
productivity at work and even in personal life. Participating in this workshop, participants will be able to communicate
with the clients more efficiently.
This is a 1 day long program.
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Effective And Sustainable Communication Skills
This is a comprehensive program to improve participant’s verbal and written skills. In addition to that, tricks for retaining
the skills are the elements of this program.
This is a 1 day long session.
Crisis Communication
This is a high value program for organizations to deal with the most complex form of communication. For instance,
communications necessary in times of downsizing, lay off, merger, acquisition etc.
This is a 1 day long program.
Conflict Management & Negotiation
Conflict Management And Alignment
This program is designed to help you to deal with those difficult, emotional conflict situations, in a more rational, calm
and professional manner.
This Is a 1 day long program.
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Team Transformation
This program is specially designed to change the mindset of the workforce to embrace a major change and to
be aligned with that change to deliver up to the specification. As it is involves the change in existing culture
and adopting a new one it involves a mixture of both one to one and team sessions.
This is a fundamentally 3 months program but it is case specific.
Customer Experience
Building Premium Customer Service And Customer Experience
This Program improves team communication and customer handling skills to create even better customer
relationships. Moreover, this program will also empower the staffs to develop emotional intelligence towards
the customers, and would teach them the techniques of becoming more accountable and responsible with
their work, take charge and ownership, work in terms and not to pass the blame on others. It is designed to
take customer experience to the next level.
This is a 2 day long program.
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Customer Service Excellence (Delivering Delight!)
This program conveys the fundamentals of customer care. It is based on the philosophy of, “Treating Customers As Guests”.
This is a 1 day long program.
Develop Customer Experience Management Strategy
This Program highlights the importance of customer service and directs towards building a positive customer
experience strategy.
It is a 1 day long program.
Improve Customer Experience using Net Promoter System
This program uses the NPS (Net Promoter Score) approach. It is all about the concept, application and NPS is improving
customer experience.
This is a 1 day long program.
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Disaster management
Earthquake Preparedness Workshop
It is a program to get prepared on the burning issue of our region, ‘Earthquake’. We know it is inevitable, it is coming.
This program will prepare us to handle this disaster in the best possible way.
This is a 1 day workshop.
Grooming
Business Etiquette And Grooming
The course helps to identify the biggest lapses in etiquette and then gradually provides specific tips on behavior with
colleagues, customers, family members and various categories of people within official as well as social environments.
The course also provides helpful guidelines about clothing and appearance management, table manners and various
day to day life situations.
This is a 1 day long program.
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Professional Manner And Etiquette
This is a fundamental course for adopting professional manner and etiquette for establishing effective communication
and creating the right impression.
This is a 1 day long program.
Leadership
Leading For Results
This program is all about turning vision into reality through the use of precision leadership skills. Unlocking those specific
tools within the leaders are the key agenda of this program.
This Is a very specialized 1 day long workshop for the top management and this program the highly recommended to
be conducted outbound.
Leadership Excellence Program
This workshop enables participants to take the journey inwards, introspect and develop the required self-awareness,
mental flexibility, emotional well-being to achieve excellence in his/her personal and professional life. The workshop
design is very comprehensive and concentrates on specific practical and implementable solutions addressing the issues
which hinder personal and organizational effectiveness.
This is a 2 day long workshop suitable for aspiring leaders at any level.
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Next Level Leadership
Unlike others, leaders also grow and their charisma must grow as well to keep the dice rolling. This program helps leaders
to carry forward the leadership charisma to the next level.
This is a 1 day long comprehensive course for senior leaders.
Personal Leadership
Personal Leadership is the core competency of all kinds of leadership. As a leader, the first person you must lead is
yourself. If you can lead & manage yourself successfully, you can certainly pave the path to leading others. This course
ensures personal leadership development.
This is a 1 day long workshop on the fundamentals of leadership for fresh leaders.
Advanced Leadership For Top Management
This training focuses on advanced leadership, advanced communication and how to give and receive feedback. It will
also help to create more future leaders for your organization.
This is a 2 day long session.
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Effective Team Building
This workshop enables, the participants to understand different methods, techniques &terms required for effective team
building. It will help participants to identify their individual core competencies and how they can harness each other’s
core competencies to work as a team. It will also improve participant’s coordination and understanding among the team
to achieve organizational goals.
This is a 2 day program.
Leadership And Team Building
At all levels of a business, poor demonstration of leadership qualities can negatively affect the performance of your
team, and effective
team-building is vital for not only personal growth, but for the overall growth of an organization.
This is a 1 day long session.
Advanced Leadership – Leadership Development for People Leaders
Leaders feels the need to refresh the basic and advanced people management skills, such as giving and receiving
feedback, attitude towards your team as a people manager, how to delegate, motivate and influence the teams without
using positional power, and how to enable teams to identify and solve problems of their own. This program promises to
refresh those elements to revive effectiveness of the leaders.
This program is a 2 day long workshop the upper management.
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Marketing
Marketing - Conquering The Mind
This course helps to understand the breadth and depth of the concept of marketing, provides useful tips in developing
the basic skills in the main areas of marketing.
This is a 1 day long program for junior management.
Personal Skill Development
Time Management
This program helps participants realize why it is important to save time and awakens their minds to recognizing all the
places where time can be managed in one’s life. The course approaches the subject by creating a sense of realization. It
then proceeds to talk about budgeting time at various levels, as a precious and limited commodity, and then provides
very practical and tested tips from expert as well as self-experiences.
This is a 1.5 day long session admissible for anyone.
Neuro Linguistic Programming (NLP) One to one coaching
NLP is a globally recognized program to eliminate internal hitches with in, namely the four clouds (limiting beliefs, inner
conflict, negative emotions, negative thinking).
This is a 12 hour / person session designed for all level.
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Rise and Shine
This program is designed to identify and improve team leadership traits, coordination and how it effects organizations or
individuals from reaching their overall objectives, and how can your team deliver messages accordingly.
This is a 2 day program for young leaders.
Unleash Your Potential
This program will improve the participant’s leadership qualities and motivation level. It will also help them to be more
result driven, action oriented and to be more positive and grateful about what they have in their lives. Overall, it will help
the participants discover their true inner strengths and will help them to unleash their true potential.
This is a 2 day long workshop.
Effective Presentation Skills
This program is all about the fundamentals of presentation. It includes public speaking skills, presentation skills in front
of audience, the right usage of technology, powerpoint, body language etc.
It is a 1 day longsession.
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Unleash Your Potential
This program will improve the participant’s leadership qualities and motivation level. It will also help them to be more
result driven, action oriented and to be more positive and grateful about what they have in their lives. Overall, it will help
the participants discover their true inner strengths and will help them to unleash their true potential.
This is a 2 day long workshop.
Effective Presentation Skills
This program is all about the fundamentals of presentation. It includes public speaking skills, presentation skills in front
of audience, the right usage of technology, powerpoint, body language etc.
It is a 1 day longsession.
Sales
Basic Sales
This is the 101 sales program that delivers the concept of sales, tricks of selling, self-motivation and drive to sale.
It is a 1 day long workshop for fresher’s.
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Effective Selling
This workshop delivers participants with the different techniques of effective selling. It will also improve team’s customer
interaction techniques and negotiation skills.
This is a 2 day workshop for mid management.
Advanced and Dynamic Selling
Selling is vital not only for personal growth, but also for the overall growth of an organization. This training program is
designed with the concentration over advanced techniques of sales.
This is a day long workshop for mid and onward management.
Selling Successfully
This program will motivate the sales team; teach techniques of sales to identify potential buyer and closing deals. In
addition to that, persuasion tools and holding on to the momentum of sales is also high value aspects of the program.
This is a 1 day long workshop for junior sales team.
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Selling Luxury Properties
This program is about selling lifestyle. A lifestyle seller must be equipped with an array of extra qualities besides
ordinary selling skills.
This 2 day workshop will groom the sales professionals as specialists in the luxury niche of real estate market.
Sales Technique For Medical Promotion Officer
This is a very specialized program for the MPO’s. This program helps them to learn about the product, meeting
arrangements, presentation skills, negotiation skills, monitoring the competitors etc.
It is a day long workshop for MPO’s.
Strategic Topics
Change Management
Change is not easy to embrace; this program is designed to help the organization to deal with changes in their
management, process, culture, principles etc.
The duration and target group of this program is dependent on the actual scenario and the requirement of the client.
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Team Management
Effective Team Building
This workshop is about different methods, techniques and terms for effective team building. It would help the
participants to identify their individual core competencies and how they can harness each other core competencies to
work as a team. It will also improve the participant’s coordination and understanding among them to achieve
organizational goals.
This is a 2 day workshop.
Trainer Management
Training for Trainers
This Training is meant for leaders who directs and motivates teams to achieve. It is to develop their training skill as they
are the one responsible to train others. This course is about the tips and tricks of delivering techniques, effective ways of
teaching.
This is a 2 day workshop for leaders who trains.
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7. Catalyst Sessions
This are value programs tailored to cater various tiers of an organisation or departmental needs. The sessions are an
hour to 3 hours long conducted by our core resources and industry icons as well as social & community achievers and
National celebrities.
The sessions focus on Team, performance, Culture, Responsibility, Respect, Success, Ethics, Accountibility, Self Esteem,
Intigrity etc.
All these value sessions are intended to trigger positivity from the very with in to impact individuals and the people
around them.
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12. Our Patrons
Aarong
APEX Footwear Limited
Bank Asia
Berger
BRAC Bank
BrandResult
Buhler
City Bank Limited
Cosmos Group
Dhaka Bank
DHS Motors
Eastern Bank Limited
Edison
FCI
Galaxy
Green Delta Insurance
IDLC
Innstar Group
Knit Asia Ltd.
M & S
Millennium Group
Northern Toshrifa
Novo Nordisk Pharma
NRB Bank
OKEO-TEX
PaperTech
Quality Feeds Limited
Qubee
Ranks Petrolium Ltd.
Seven Circle Cement
TilesTech
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13. Closure
Lighthouse Bangladesh Corporate Program Ltd, is committed to serve with excellence nad commitment. In Lighthouse
we consider our clients as partners and our philosophy is to create a long term relationship. Aiding our partners to
develop through identifying their learning needs and cater them with the precise set of solutions. In addition to that, we
feel that it is our responsibility to make sure that your effort for learning is worthy. Our model is designed to keep that
commitment.
It will be our pleasure to build a relationship with your esteem organization. Given the opportunity we assure, you will
experience excellence and will look forward to build a stronger partnership to ensure the growth and development of
your organization.
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"IF I HAD NINE HOURS TO CHOP
DOWN A TREE, I'D SPEND THE
FIRST SIX SHARPENING MY AX"
ABRAHAM LINCOLN