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Company Profile_High Touch Virtual Solutions 2016

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<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong><br />

Our <strong>Virtual</strong> Assistant <strong>Profile</strong>


A fresh approach to Supporting<br />

your Business<br />

E: info@hightouchvirtualsolutions.com<br />

M: +44 (0) 7803 700099<br />

Twitter: @htvirtualsol<br />

Website:<br />

www.hightouchvirtualsolutions.com<br />

Facebook:<br />

www.facebook.com/hightouchvirtualsolutions<br />

LinkedIn: Barbara Moorer<br />

Skype ID: barbara.moorer<br />

Imagine how much you could achieve in your<br />

business if there was a solution that allowed<br />

you to focus on the important aspects of your<br />

business?<br />

A solution that allowed someone else to look<br />

after your administration, learning events,<br />

recruitment, social media, e-mails, project<br />

management, and all the things you generally<br />

do not like doing or simply do not have time to<br />

do whilst running a business.<br />

Well, thanks to <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong><br />

there is.<br />

Through my experience and expertise, my<br />

team and I can handle all areas of your<br />

business administration allowing you to focus<br />

on activities you really need to and love doing.<br />

<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong> provides high<br />

quality virtual business support without the<br />

hassle of employing individuals.


Our services benefit YOU<br />

Testimonials<br />

“Excellent organisational and planning skills.<br />

Proactive approach and did a superb job in<br />

respect of the Global Next Generation<br />

programme in India and shortly in London.<br />

Connecting and organising an event across<br />

diverse culturesand geographies is extremely<br />

challenging.”<br />

Beverley Horler, Acting Head of UK Branch<br />

Network HSBC, United Kingdom<br />

“Barbara is an intelligent, caring and<br />

experienced individual who works well in a team<br />

environment. She holds herself to a high standard<br />

and helps develop others around her so that<br />

team goals can be exceededtogether.<br />

Barbara's warmth and optimism make her<br />

enjoyable to work with. Writing this<br />

recommendation reminds me of how much I miss<br />

working with Barbara!”<br />

Karen Adams President & CEO at Alberta Pension<br />

Services Corporation,Canada<br />

Q1 What are 5 things you do on a regular basis that you notenjoy<br />

doing or that have become a drain on your valuabletime?<br />

Q2 What is an hour of your valuable time worth to yourbusiness?<br />

Q3 Have you seen your competition doing something that youwould<br />

like to find out more about i.e. social media, writing ane-book?<br />

Q4 Are you finding that you are increasingly working long hours but<br />

suffer from distractions and interruptions and seldom accomplishyour<br />

to-do-list each day?<br />

Well, by delegating those specific tasks, you will start to notice how<br />

you start to achieve those important results so that you can thrive in<br />

your business.<br />

See the next page for a range of services I can provide you.


Our Services<br />

Testimonials<br />

"Barbara is one of the most outstanding<br />

professionals I have ever worked with - her ability<br />

to manage multiple large scale events and<br />

projects is amazing. She is hard working, detail<br />

orientated and her quality standards and<br />

customer service are first class. Barbara is<br />

someone that you can rely on and that is<br />

priceless. She plans for every eventuality and is<br />

always one step ahead. I highly recommend<br />

Barbara”.<br />

Vanessa Short, Director, Evolve Education, UK<br />

“Barbara and the HT <strong>Virtual</strong> <strong>Solutions</strong> team<br />

have been excellent in helping our company<br />

with a recruitment drive. We have very little<br />

budget but Barbara has gone over and<br />

above to help us out to squeeze every last bit<br />

of value out of the time she spent on the<br />

project. <strong>High</strong>ly recommended”.<br />

Ed O’Neill, Director, UK Language Project<br />

Event Planning – Setting up Webinars, video conference calls,<br />

seminars and pilots, conferences, liaison with speakers, event materials,<br />

venue logistics, joining instructions, arranging filming and video<br />

production, monitoring training events on site and trouble shooting<br />

issues, event photography and social events.<br />

PA Support – Email support, taking minutes of meetings and preparing<br />

action points, database management, managing travel, scheduling,<br />

PowerPoint presentations, word processing, Editing and Proof-reading<br />

as well as life style support.<br />

Personnel and Human Resources – Assist with recruitment including<br />

interviewing and short-listing, welcome packs, assisting with annual<br />

appraisal reports and other HR communication and reports.<br />

Social Media management – We can assist you with setting up social<br />

media accounts and managing online accounts via Hootsuite.<br />

Project Management – help you to track deadlines and stay on top of<br />

tasks and deadlines using project management tools.<br />

E- Mail Marketing – we can assist you with Newsletters and broadcasts<br />

to your e-mail lists and help manage your subscriptions using<br />

Mail Chimp. We can also help with blog posts management<br />

.


Testimonials<br />

“Barbara worked for me for over 2 years whileI<br />

was on assignment in London. She helped to<br />

support a brand new global training program<br />

that included events in 3 differentcountries.<br />

Barbara helped with the planning, logistics and<br />

overall support of the events. She was highly<br />

organized, thorough and was able to work<br />

extremely well with her colleagues and the<br />

participants from all over the world. She has a<br />

very strong attention to detail,is a problem solver<br />

and gives outstanding customer service. She is<br />

also a teamplayer and worked extremly well with<br />

all those involved in the execution of the training<br />

programs. She is also able to interface with<br />

employees at all levels, including those in the<br />

most senior levels in the organization. I would<br />

happily have Barbara work for meagain."<br />

Janice Baker Experienced Strategic HRBusiness<br />

Partner, Florida USA<br />

“I have worked with Barbara on many events and programmes over<br />

the years. Barbara's thoroughness and high level of attention to<br />

detail has always been excellent right through the event<br />

management process and I would have no hesitation in<br />

recommending her services. Looking forward to continuing our great<br />

relationship”.<br />

Martin Lewis, Destination <strong>Solutions</strong>, UK<br />

.


What is your investment?<br />

Fees<br />

Pay as You Go:<br />

£35.00 per hour<br />

Learning Events -<br />

POA<br />

See our price list forour<br />

menu of services.<br />

<strong>Virtual</strong> PA in Box<br />

Packages range from 10<br />

hours at £329 per month<br />

Q1 Think now of the important outcomes you need to achieve in your business over the next<br />

3 and 6 months and which activities you need to focus on to ensure you achieve themwithin<br />

your timeline.<br />

Q2 Think now of what an hour of your time is worth to yourbusiness?<br />

Q3 When you are searching for business resources, what is more important to you: priceor<br />

value?<br />

Many of our clients are on a fixed retainer every month entitling them to a set number of<br />

hours with us.<br />

Included with me Extra with an<br />

employee<br />

.<br />

Pay for the services<br />

you need<br />

YES<br />

NO<br />

Salary Included Cost<br />

Tax and NI Included Extra Cost<br />

Holiday, Sickness Included Extra Cost<br />

Computer software<br />

and internet charges<br />

Office running<br />

expenses<br />

Training and<br />

development<br />

Included<br />

Included<br />

Included<br />

Extra Cost<br />

Extra Cost<br />

Extra Cost


Mission and Values<br />

Testimonials<br />

“Barbara is an Office Manager who works hard<br />

to ensure her direct manager's wishes are carried<br />

out effectively. She follows procedures and<br />

shares the learning with the team shesupports.<br />

She can be relied upon to effectively audit<br />

expenseclaims, invoices, etc to ensure they are<br />

paid appropriately and on time. Barbara is<br />

straight forward, honest and hard working."<br />

Mary Walsh<br />

Diversity & Inclusion Specialist , HSBC, London<br />

<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> Solution’s mission is to offer the highest level of<br />

administrative and specialist solutions from a remote location. Wewish<br />

to always exceed our clients’ expectations. Our success will depend<br />

on our attention to the needs of our clients and going the extra mile<br />

when possible.<br />

<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong> is based on trust, reliability,integrity,<br />

honesty and doing the right thing all of the time<br />

“Having worked with Barbara in her capacity as<br />

Events Manager and Training Coordinator at<br />

HSBC, I found her efficient, well organised and a<br />

pleasure to deal with. She has an empathic<br />

manner, a good sense for quality and a keeneye<br />

for detail.”<br />

Brian Bacon<br />

Chairman at Oxford Leadership Group<br />

United Kingdom


Professional, flexible,<br />

knowledgeable<br />

The Financial industry experience and wealth of<br />

knowledge of myself and my team covers many<br />

areas:- from traditional business support through to<br />

internet marketing and social media management,<br />

web design, development and maintenance, blog<br />

writing, electronic newsletters and e-zines and<br />

market research. This makes <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong><br />

<strong>Solutions</strong> more than just another virtual<br />

administration service – this means we have a<br />

unique understanding of the many areasbusinesses<br />

need and want help with.<br />

Our services can grow the needs of your business<br />

and you can use as little or as much of them asyou<br />

want or need to in order to allow you to focus on<br />

the key areas of yourbusiness.<br />

Because our hours are flexible, you can count on us<br />

to get the important tasks done when you need to<br />

relax or take a break or to concentrate on seeking<br />

new opportunities for your business.<br />

Barbara Moorer, the owner of <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong><br />

<strong>Solutions</strong> has achieved over 25 years experience in<br />

office administration as well as team<br />

management experience primarily in a large<br />

banking financial corporate company. Her<br />

responsibilities included recruitment and team<br />

management across different sites. She has<br />

received many awards confirming her high<br />

achievements. Barbara has worked with senior<br />

executives at all levels in Banking. She enjoys<br />

managing events, working in a global arena and<br />

with business owners and professionals workingwith<br />

them to meet their business objectives. Barbara<br />

has managed various events onsite in Latin<br />

America, the Middle East and Asia Pacific as well<br />

as in London. Se has always demonstrated a keen<br />

eye for detail and provides high qualitywork.<br />

Barbara has a high level of integrity and values.<br />

With her strong project management and<br />

administrative skills, she strives to exceed<br />

expectations. Barbara wants to work with you as a<br />

business partner and use her knowledge to help<br />

you to grow your business. Barbara has completed<br />

the <strong>Virtual</strong> Assistant Mastery Course which is<br />

accredited by the CPD and shows hercommitment<br />

and professionalism to her business.


Hire your VA Today<br />

Testimonial<br />

“Barbara is the most effective Support Manager one<br />

can ever wish for. Her capacity to anticipate<br />

challenges and opportunities is incomparable.<br />

Barbara carries her duties with joy and precision. She<br />

is reliable and dependable - what she commits to,<br />

she delivers sterlingly”.<br />

Martin Kalungu-Banda<br />

Fellow, Future Considerations, London<br />

Telephone <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong> on +44 (0) 7803<br />

700099 to discuss your business requirements or e- mail<br />

info@hightouchvirtualsolutions.com for a discussion on how<br />

we can help you make an impact on your business and<br />

the way you work.<br />

Each enquiry is entitled to a 45-minute complimentary<br />

consultation to discuss your unique requirements and to see<br />

where we can help you and your business.<br />

“Barbara is simply one of the best administrators I<br />

have worked with. She is very organised with her<br />

work and in managing other stakeholders, is<br />

considered in all she does and has great energy for<br />

making sure things get done. In short, Barbara<br />

executes and typically to a very high standard”.<br />

Gareth Powell, Head of Human Resources at First Gulf<br />

Bank, Middle East<br />

“It’s how we spend our time here and now,<br />

that really matters.”<br />

Marcia Wieder<br />

Use your time wisely and invest in a <strong>Virtual</strong> Assistant.

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