Company Profile_High Touch Virtual Solutions 2016
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<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong><br />
Our <strong>Virtual</strong> Assistant <strong>Profile</strong>
A fresh approach to Supporting<br />
your Business<br />
E: info@hightouchvirtualsolutions.com<br />
M: +44 (0) 7803 700099<br />
Twitter: @htvirtualsol<br />
Website:<br />
www.hightouchvirtualsolutions.com<br />
Facebook:<br />
www.facebook.com/hightouchvirtualsolutions<br />
LinkedIn: Barbara Moorer<br />
Skype ID: barbara.moorer<br />
Imagine how much you could achieve in your<br />
business if there was a solution that allowed<br />
you to focus on the important aspects of your<br />
business?<br />
A solution that allowed someone else to look<br />
after your administration, learning events,<br />
recruitment, social media, e-mails, project<br />
management, and all the things you generally<br />
do not like doing or simply do not have time to<br />
do whilst running a business.<br />
Well, thanks to <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong><br />
there is.<br />
Through my experience and expertise, my<br />
team and I can handle all areas of your<br />
business administration allowing you to focus<br />
on activities you really need to and love doing.<br />
<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong> provides high<br />
quality virtual business support without the<br />
hassle of employing individuals.
Our services benefit YOU<br />
Testimonials<br />
“Excellent organisational and planning skills.<br />
Proactive approach and did a superb job in<br />
respect of the Global Next Generation<br />
programme in India and shortly in London.<br />
Connecting and organising an event across<br />
diverse culturesand geographies is extremely<br />
challenging.”<br />
Beverley Horler, Acting Head of UK Branch<br />
Network HSBC, United Kingdom<br />
“Barbara is an intelligent, caring and<br />
experienced individual who works well in a team<br />
environment. She holds herself to a high standard<br />
and helps develop others around her so that<br />
team goals can be exceededtogether.<br />
Barbara's warmth and optimism make her<br />
enjoyable to work with. Writing this<br />
recommendation reminds me of how much I miss<br />
working with Barbara!”<br />
Karen Adams President & CEO at Alberta Pension<br />
Services Corporation,Canada<br />
Q1 What are 5 things you do on a regular basis that you notenjoy<br />
doing or that have become a drain on your valuabletime?<br />
Q2 What is an hour of your valuable time worth to yourbusiness?<br />
Q3 Have you seen your competition doing something that youwould<br />
like to find out more about i.e. social media, writing ane-book?<br />
Q4 Are you finding that you are increasingly working long hours but<br />
suffer from distractions and interruptions and seldom accomplishyour<br />
to-do-list each day?<br />
Well, by delegating those specific tasks, you will start to notice how<br />
you start to achieve those important results so that you can thrive in<br />
your business.<br />
See the next page for a range of services I can provide you.
Our Services<br />
Testimonials<br />
"Barbara is one of the most outstanding<br />
professionals I have ever worked with - her ability<br />
to manage multiple large scale events and<br />
projects is amazing. She is hard working, detail<br />
orientated and her quality standards and<br />
customer service are first class. Barbara is<br />
someone that you can rely on and that is<br />
priceless. She plans for every eventuality and is<br />
always one step ahead. I highly recommend<br />
Barbara”.<br />
Vanessa Short, Director, Evolve Education, UK<br />
“Barbara and the HT <strong>Virtual</strong> <strong>Solutions</strong> team<br />
have been excellent in helping our company<br />
with a recruitment drive. We have very little<br />
budget but Barbara has gone over and<br />
above to help us out to squeeze every last bit<br />
of value out of the time she spent on the<br />
project. <strong>High</strong>ly recommended”.<br />
Ed O’Neill, Director, UK Language Project<br />
Event Planning – Setting up Webinars, video conference calls,<br />
seminars and pilots, conferences, liaison with speakers, event materials,<br />
venue logistics, joining instructions, arranging filming and video<br />
production, monitoring training events on site and trouble shooting<br />
issues, event photography and social events.<br />
PA Support – Email support, taking minutes of meetings and preparing<br />
action points, database management, managing travel, scheduling,<br />
PowerPoint presentations, word processing, Editing and Proof-reading<br />
as well as life style support.<br />
Personnel and Human Resources – Assist with recruitment including<br />
interviewing and short-listing, welcome packs, assisting with annual<br />
appraisal reports and other HR communication and reports.<br />
Social Media management – We can assist you with setting up social<br />
media accounts and managing online accounts via Hootsuite.<br />
Project Management – help you to track deadlines and stay on top of<br />
tasks and deadlines using project management tools.<br />
E- Mail Marketing – we can assist you with Newsletters and broadcasts<br />
to your e-mail lists and help manage your subscriptions using<br />
Mail Chimp. We can also help with blog posts management<br />
.
Testimonials<br />
“Barbara worked for me for over 2 years whileI<br />
was on assignment in London. She helped to<br />
support a brand new global training program<br />
that included events in 3 differentcountries.<br />
Barbara helped with the planning, logistics and<br />
overall support of the events. She was highly<br />
organized, thorough and was able to work<br />
extremely well with her colleagues and the<br />
participants from all over the world. She has a<br />
very strong attention to detail,is a problem solver<br />
and gives outstanding customer service. She is<br />
also a teamplayer and worked extremly well with<br />
all those involved in the execution of the training<br />
programs. She is also able to interface with<br />
employees at all levels, including those in the<br />
most senior levels in the organization. I would<br />
happily have Barbara work for meagain."<br />
Janice Baker Experienced Strategic HRBusiness<br />
Partner, Florida USA<br />
“I have worked with Barbara on many events and programmes over<br />
the years. Barbara's thoroughness and high level of attention to<br />
detail has always been excellent right through the event<br />
management process and I would have no hesitation in<br />
recommending her services. Looking forward to continuing our great<br />
relationship”.<br />
Martin Lewis, Destination <strong>Solutions</strong>, UK<br />
.
What is your investment?<br />
Fees<br />
Pay as You Go:<br />
£35.00 per hour<br />
Learning Events -<br />
POA<br />
See our price list forour<br />
menu of services.<br />
<strong>Virtual</strong> PA in Box<br />
Packages range from 10<br />
hours at £329 per month<br />
Q1 Think now of the important outcomes you need to achieve in your business over the next<br />
3 and 6 months and which activities you need to focus on to ensure you achieve themwithin<br />
your timeline.<br />
Q2 Think now of what an hour of your time is worth to yourbusiness?<br />
Q3 When you are searching for business resources, what is more important to you: priceor<br />
value?<br />
Many of our clients are on a fixed retainer every month entitling them to a set number of<br />
hours with us.<br />
Included with me Extra with an<br />
employee<br />
.<br />
Pay for the services<br />
you need<br />
YES<br />
NO<br />
Salary Included Cost<br />
Tax and NI Included Extra Cost<br />
Holiday, Sickness Included Extra Cost<br />
Computer software<br />
and internet charges<br />
Office running<br />
expenses<br />
Training and<br />
development<br />
Included<br />
Included<br />
Included<br />
Extra Cost<br />
Extra Cost<br />
Extra Cost
Mission and Values<br />
Testimonials<br />
“Barbara is an Office Manager who works hard<br />
to ensure her direct manager's wishes are carried<br />
out effectively. She follows procedures and<br />
shares the learning with the team shesupports.<br />
She can be relied upon to effectively audit<br />
expenseclaims, invoices, etc to ensure they are<br />
paid appropriately and on time. Barbara is<br />
straight forward, honest and hard working."<br />
Mary Walsh<br />
Diversity & Inclusion Specialist , HSBC, London<br />
<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> Solution’s mission is to offer the highest level of<br />
administrative and specialist solutions from a remote location. Wewish<br />
to always exceed our clients’ expectations. Our success will depend<br />
on our attention to the needs of our clients and going the extra mile<br />
when possible.<br />
<strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong> is based on trust, reliability,integrity,<br />
honesty and doing the right thing all of the time<br />
“Having worked with Barbara in her capacity as<br />
Events Manager and Training Coordinator at<br />
HSBC, I found her efficient, well organised and a<br />
pleasure to deal with. She has an empathic<br />
manner, a good sense for quality and a keeneye<br />
for detail.”<br />
Brian Bacon<br />
Chairman at Oxford Leadership Group<br />
United Kingdom
Professional, flexible,<br />
knowledgeable<br />
The Financial industry experience and wealth of<br />
knowledge of myself and my team covers many<br />
areas:- from traditional business support through to<br />
internet marketing and social media management,<br />
web design, development and maintenance, blog<br />
writing, electronic newsletters and e-zines and<br />
market research. This makes <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong><br />
<strong>Solutions</strong> more than just another virtual<br />
administration service – this means we have a<br />
unique understanding of the many areasbusinesses<br />
need and want help with.<br />
Our services can grow the needs of your business<br />
and you can use as little or as much of them asyou<br />
want or need to in order to allow you to focus on<br />
the key areas of yourbusiness.<br />
Because our hours are flexible, you can count on us<br />
to get the important tasks done when you need to<br />
relax or take a break or to concentrate on seeking<br />
new opportunities for your business.<br />
Barbara Moorer, the owner of <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong><br />
<strong>Solutions</strong> has achieved over 25 years experience in<br />
office administration as well as team<br />
management experience primarily in a large<br />
banking financial corporate company. Her<br />
responsibilities included recruitment and team<br />
management across different sites. She has<br />
received many awards confirming her high<br />
achievements. Barbara has worked with senior<br />
executives at all levels in Banking. She enjoys<br />
managing events, working in a global arena and<br />
with business owners and professionals workingwith<br />
them to meet their business objectives. Barbara<br />
has managed various events onsite in Latin<br />
America, the Middle East and Asia Pacific as well<br />
as in London. Se has always demonstrated a keen<br />
eye for detail and provides high qualitywork.<br />
Barbara has a high level of integrity and values.<br />
With her strong project management and<br />
administrative skills, she strives to exceed<br />
expectations. Barbara wants to work with you as a<br />
business partner and use her knowledge to help<br />
you to grow your business. Barbara has completed<br />
the <strong>Virtual</strong> Assistant Mastery Course which is<br />
accredited by the CPD and shows hercommitment<br />
and professionalism to her business.
Hire your VA Today<br />
Testimonial<br />
“Barbara is the most effective Support Manager one<br />
can ever wish for. Her capacity to anticipate<br />
challenges and opportunities is incomparable.<br />
Barbara carries her duties with joy and precision. She<br />
is reliable and dependable - what she commits to,<br />
she delivers sterlingly”.<br />
Martin Kalungu-Banda<br />
Fellow, Future Considerations, London<br />
Telephone <strong>High</strong> <strong>Touch</strong> <strong>Virtual</strong> <strong>Solutions</strong> on +44 (0) 7803<br />
700099 to discuss your business requirements or e- mail<br />
info@hightouchvirtualsolutions.com for a discussion on how<br />
we can help you make an impact on your business and<br />
the way you work.<br />
Each enquiry is entitled to a 45-minute complimentary<br />
consultation to discuss your unique requirements and to see<br />
where we can help you and your business.<br />
“Barbara is simply one of the best administrators I<br />
have worked with. She is very organised with her<br />
work and in managing other stakeholders, is<br />
considered in all she does and has great energy for<br />
making sure things get done. In short, Barbara<br />
executes and typically to a very high standard”.<br />
Gareth Powell, Head of Human Resources at First Gulf<br />
Bank, Middle East<br />
“It’s how we spend our time here and now,<br />
that really matters.”<br />
Marcia Wieder<br />
Use your time wisely and invest in a <strong>Virtual</strong> Assistant.